Support Menu - Samsung 4 Series User Manual

Basic Features
✎
NOTE
x
For PIP sound, refer to the Sound Select
instructions.
x
If you turn the TV off while watching in PIP mode, the
PIP window will disappear.
x
You may notice that the picture in the PIP window
becomes slightly unnatural when you use the main
screen to view a game or karaoke.
x
PIP Settings
Main picture
Component, HDMI1/DVI,
HDMI2, PC
■ PIP (Off / On): Activate or deactivate the PIP function.
■ Air/Cable (Air / Cable): Select either Air or Cable as the
input source for the sub-screen.
■ Channel: Select the channel for the sub-screen.
■ Size (Õ / Ã): Select a size for the sub-picture.
■ Position (à / – / — / œ): Select a position for the
sub-picture.
■ Sound Select (Main / Sub): You can choose the
desired sound (Main / Sub) in PIP mode.

Support Menu

O
MENUm → Support → ENTERE
Self Diagnosis
■ Picture Test: Use to check for picture problems.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance.
No: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Sound Test: Use the built-in melody sound to check for
sound problems.
✎
If you hear no sound from the TV's speakers,
before performing the sound test, make sure
Speaker Select is set to TV Speaker in the
Sound menu.
✎
The melody will be heard during the test even if
Speaker Select is set to External Speaker or the
sound is muted by pressing the
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance.
20
English
Sub picture
TV
MUTE button.
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Troubleshooting: If the TV seems to have a problem,
refer to this description.
✎
If none of these troubleshooting tips apply, contact
the Samsung customer service center.
Software Upgrade
Software Upgrade can be performed downloading the
latest firmware from "www.samsung.com" to a USB memory
device.
Current Version - the software already installed in the TV.
✎
Software is represented as "Year/Month/Day_Version".
Software Upgrade
Current Version
By USB
Alternative Software
Installing the Latest Version
■ By USB: Insert a USB
drive containing the
firmware upgrade file,
downloaded from "www.
samsung.com," into the
TV. Please be careful not
to disconnect the power or
remove the USB drive until
upgrades are complete.
The TV will be turned off
and on automatically after completing the firmware
upgrade. When software is upgraded, video and audio
settings you have made will return to their default
settings. We advise you to to write down your settings
so that you can easily reset them after the upgrade.
■ Alternative Software (Not available)
HD Connection Guide
Refer to this information when connecting external devices
to the TV.
Contact Samsung
View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centers and how to download
products and software.
2010/01/18_000001
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TV Side Panel
USB Drive