Troubleshooting - BlueTees PLAYER+ User Manual

TROUBLESHOOTING

If speaker does not power on:
Firmly press the 'Crossed Tees' Power/Action button for five (5) seconds
Ensure your unit is fully charged, if power button does not respond after being fully
charged, contact customer support
If speaker turns off while being used:
Battery charge level is low, recharge battery for 3-4 hours
If speaker audibly turns on but LCD touchscreen does not turn on or respond:
Firmly press the 'Crossed Tees' Power/Action button for five (5) seconds to turn OFF,
keep speaker power OFF for five (5) seconds, firmly press the 'Crossed Tees' Power/Ac-
tion button for five (5) seconds to turn ON
If LCD screen does not respond after restarting, contact customer support
If speaker has no sound:
Ensure the speaker is connected via Bluetooth to your desired mobile device
Ensure the volume on your speaker and mobile device are at audible levels
Firmly press the 'Crossed Tees' Power/Action button for five (5) seconds to turn OFF,
keep speaker power OFF for five (5) seconds, firmly press the 'Crossed Tees' Power/Ac-
tion button for five (5) seconds to turn ON
If speaker still has no sound, contact customer support
If speaker has poor sound:
Move speaker and mobile device within 15 feet or 3 meters of each other
If speaker will not pair via Bluetooth:
Move speaker and mobile device within three (3) feet or one (1) meter of each other
On your speaker settings and mobile device settings, turn Bluetooth ON and ensure your
speaker is in pairing mode
If my speaker is playing music, but not displaying yardages:
Ensure your device is registered and connected to the Blue Tees Game mobile app
After connecting to the mobile app, select 'Start Round'
If my speaker disconnected from my mobile app:
Speaker will enter auto-pair mode and reconnect once in range of your mobile device, if
your device does not reconnect, navigate to your device settings in the mobile app and
select "CONNECT"
ENGLISH 17