Do you have a question about the XD56 and is the answer not in the manual?
Questions and answers
Val Elliott
March 26, 2025
Phone showed batteries dead bought the correct new batteries but nothing happening on the phone after leaving them on for 20 hours
1 comments:
Mr. Anderson
March 26, 2025
The BT XD56 phone may not be working after replacing the batteries due to the following reasons:
1. Batteries Not Activated Correctly – Ensure the batteries are properly installed. 2. Insufficient Charging – The handset batteries need to be charged for 16 hours initially. 3. Mains Power Not Connected – Check that the power supply is correctly plugged in. 4. Power Cut – If there was a power outage, place the handset on the base for ten seconds and try again. If it still doesn’t work, disconnect the batteries and mains power for ten minutes, then reconnect. 5. Incorrect Battery Type – If the batteries are old or not the correct type, they may need replacing.
Following these steps should help resolve the issue.
This answer is automatically generated
david minto
March 4, 2025
cant receive calls or make calls line says in use but the number dialed does not ring external calls can hear the ring tone but the phone dose not ring
1 comments:
Mr. Anderson
March 4, 2025
You may not be able to make or receive calls on your BT XD56 phone for several reasons:
1. Exceeded Handset Limit – Ensure you have not registered the handset to more than four bases. 2. Incorrect System PIN – Check that you have entered the correct system PIN (default: 0000). 3. Interference – Keep the handset at least one metre away from other electrical equipment to avoid interference. 4. Telephone Line Issues – Verify that the telephone line is correctly connected. 5. Base Ringer Settings – Ensure the base ringer is not set to off. 6. Faulty Line or Socket – Try using a different socket or line. If the issue persists, contact your network provider.
If the phone indicates "line in use," another device may be using the line, or there may be a fault in the connection.
This answer is automatically generated
BRYAN JAMES URRY
February 24, 2025
How do I set "caller display"?
1 comments:
Mr. Anderson
February 24, 2025
To set up Caller Display on the BT XD56, you need to subscribe to Caller Display from your network provider. A fee may be required. Once subscribed, your phone will display the details of incoming calls.
This answer is automatically generated
Sandra
July 28, 2025
How do I use more than one phone for a conference call?
Page 1
Block Nuisance Calls Quick Set-up and User Guide BT XD56 Digital Cordless Phone with Answer Machine...
Page 2
TVs. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Page 3
Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT XD56 by using any other type of batteries. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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3. The telephone line cord is already fitted, plug the other end into the wall socket. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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(you can always set these display. up later). If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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Eventually they’ll need replacing. For details on how to get replacement batteries, call the helpline on 0800 218 2182*. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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If you ever need to remove the batteries, slide open the battery compartment cover then gently ease the batteries out. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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Alternatively, call the Helpline on 0800 218 2182*. Calls made from within the UK mainland network are free. Mobile and international call costs may vary. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Voicemail (1571) ......22 Caller Display and the Calls list Caller Display ........29 Turn the handset ringer on or off ..22 Calls list ...........29 Finding handset (paging) ....22 If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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Turn the handset tones on or off ..43 Call screening ........35 Change the handset name ....44 Message playback using the handset ........36 Change the call settings ....44 If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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Register an additional handset ..49 De-register a handset ......50 Make an internal call between handsets ......50 Transfer a call ........50 Hold a 3-way call ......51 ..........52 Help If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Press and hold to turn the ringer on When answer machine message playing, or off. press to stop playback. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
For full details of who has called you please make sure you have subscribed to Caller Display from your network provider. A fee may be payable. Find out more at bt.com/callingfeatures If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Getting to know your phone Finding your way around your phone Your BT XD56 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the next page.
8 RINGS RECORD TIME 60 S 120 S 180 S UNLIMITED BS SCREENING REMOTE ACC CHANGE PIN OLD PIN? NEW PIN? CONFIRM? continued on next page… If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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(VIP mark ADD TO VIP (Optional) VIEW with "*") EDIT NAME NUMBER MELODY DELETE (Optional) DELETE ALL CONFIRM? PB STATUS VIEW DELETE DELETE ALL CONFIRM? If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Page 17
BATTERY TONE ON OUT OF RANGE ON RENAME HS DATE & TIME DATE FORMAT DD-MM-YY SET TIME SET YEAR SET DATE PIN? REGISTRATION PIN? CONFIRM? DEFAULT If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Green light on the button flashes base ringer volume. when phone rings or the when there are new messages. handset is in use. Press to play messages. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
To switch the handset on recalculated by the phone and 1. Press and hold until the handset turns on. accurately displayed. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
5. If you hang up a current call, your phone will ring back to reconnect you to your original call if that caller is still connected. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Redial list. The Redial list holds up to 20 outgoing calls. 1. To redial a number, press 2. Then press to scroll to the entry you want and press to dial the number. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
(up to 6 handsets). Dial entry in phonebook 1. In idle mode, press 2. Scroll to display the entry and press to dial. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
3. To dial an entry, press when the entry is displayed. contact beginning with S, press four times, then scroll through the entries. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
3. Press until DELETE is displayed and press You will hear a confirmation tone. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
3. The display will show the total number of contacts stored and the total amount of contacts that can be stored, e.g. 05/50 USED. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
2. Scroll to SETTINGS, press 3. Scroll to BLOCK MODE and press 4. Select BLOCK BLIST, press 5. Scroll to ALWAYS ON, press . The icon is displayed. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
4. Scroll to the call type you want to block – WITHHELD, INTERNAT’L, UNAVAILABLE or PAYPHONE – and press . You’ll hear a confirmation tone. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
RINGBACK = a ringback call The Calls list can hold numbers up to 24 digits and names up to 12 characters. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
5. Press to select ring melody, then to save. 6. If you have more than one handset registered to the base, they will be updated automatically. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
, then display any entry and select by pressing the button. 2. Press until DELETE ALL is displayed, then press . You will hear a confirmation tone. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
The default is Answer & Record. “Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later”. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Therefore, the answer delay should be less than on your voicemail service. For BT 1571 do not set the answer delay to more than 5 rings. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
TAM SETTINGS is displayed, press 3. Press until BS SCREENING is displayed, press 4. Press to display ON or OFF and press to save your new setting. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
DEL ALL OLD is displayed, press Message playback is stopped if 3. CONFIRM? is displayed, press to confirm. You you receive an incoming call. will hear a confirmation tone. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Press to skip forward to the start of the next message. Press to skip back to the start of the current message. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
You will need to delete messages before your answer machine will be able to record new ones. To delete all old (played) messages, see page 37 and opposite. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
2. Press until TAM SETTINGS is displayed, press 3. Press until REMOTE ACC is displayed, press 4. Press to display ON or OFF and press If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Replay current message Play all messages Delete a message during playback Skip back during playback. Press twice, to skip to the previous message Turn Answer Machine on/off If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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Skip forward during playback Listen to current outgoing message Record new outgoing message Play main menu options again Switch between Answer Only and Answer & Record If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
You will hold see the volume level change on the display or VOLUME OFF will be displayed if you turn the ringer off. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
3. The current ringtone will be played at the base. Press to hear the different ringtones and press to save your choice. You will hear a confirmation tone. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
PBX access code, you need to go into the PBX code menu and delete all the digit by selecting Del., then press to save. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
3. CONFIRM? is displayed, press . You will hear a display and alarm settings. confirmation tone. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
4. Enter the alarm time using the keypad. Press to toggle between A for AM or P for PM, and press . SNOOZE is displayed, press If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
4. Once registration is successful the handset will handset before you can register show HANDSET X (with X being the next assigned the new one. handset number). If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
2. Press and scroll to handset you want you will hear the call waiting tone in the handset earpiece. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
CONFERENCE is displayed. 4. Both parties on conference call will need to press to end the external call. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
• The ringer volume may be switched off, see page 42. • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 49. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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You hear the busy tone when you press • Make sure the handset is in range of the base. • Another handset registered to your BT XD56 base may be on the line. No Caller Display number/name displayed • Have you subscribed to a Caller Display service from your network provider? See page 29.
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Can’t register a handset to a base • You can register up to five handsets to your BT XD56 base and you can register your BT XD56 handset to up to four bases. Check that you’ve not exceeded the limits.
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General sales enquiries • BT Residential lines – call 150. BT Business lines – call 152. • For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • Additional handsets are available to purchase from the Helpdesk on 0800 218 2182*.
• It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
The full text of the EU declaration of conformity is available at the following internet address: bt.com/producthelp Radio transmission information Frequency range 1881.792 – 1897.344MHz Max power 22.6dBm or 181.97mW If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp...
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Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 218 2182*. * Calls made from within the UK mainland network are free. Mobile and international call costs may vary. BT XD56 (06/17) Issue 2...
Need help?
Do you have a question about the XD56 and is the answer not in the manual?
Questions and answers
Phone showed batteries dead bought the correct new batteries but nothing happening on the phone after leaving them on for 20 hours
The BT XD56 phone may not be working after replacing the batteries due to the following reasons:
1. Batteries Not Activated Correctly – Ensure the batteries are properly installed.
2. Insufficient Charging – The handset batteries need to be charged for 16 hours initially.
3. Mains Power Not Connected – Check that the power supply is correctly plugged in.
4. Power Cut – If there was a power outage, place the handset on the base for ten seconds and try again. If it still doesn’t work, disconnect the batteries and mains power for ten minutes, then reconnect.
5. Incorrect Battery Type – If the batteries are old or not the correct type, they may need replacing.
Following these steps should help resolve the issue.
This answer is automatically generated
cant receive calls or make calls line says in use but the number dialed does not ring external calls can hear the ring tone but the phone dose not ring
You may not be able to make or receive calls on your BT XD56 phone for several reasons:
1. Exceeded Handset Limit – Ensure you have not registered the handset to more than four bases.
2. Incorrect System PIN – Check that you have entered the correct system PIN (default: 0000).
3. Interference – Keep the handset at least one metre away from other electrical equipment to avoid interference.
4. Telephone Line Issues – Verify that the telephone line is correctly connected.
5. Base Ringer Settings – Ensure the base ringer is not set to off.
6. Faulty Line or Socket – Try using a different socket or line. If the issue persists, contact your network provider.
If the phone indicates "line in use," another device may be using the line, or there may be a fault in the connection.
This answer is automatically generated
How do I set "caller display"?
To set up Caller Display on the BT XD56, you need to subscribe to Caller Display from your network provider. A fee may be required. Once subscribed, your phone will display the details of incoming calls.
This answer is automatically generated
How do I use more than one phone for a conference call?