5.2 Adjusting The Print Head Pressure .................. 34 5-3 Adjusting The Print Line ....................34 5-4 Cleaning The Cutter (Cutter Model) ................35 5-5 Troubleshooting ......................... 36 Appendix -EZ100 Series Printer Specifications ..............37 Appendix -EZ300/EZ500 Series Printer Specifications ............38 EZ100/EZ300/EZ500 Series...
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Declaration FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Make sure the printer is off before plugging the power connector into the power jack. 4.
1. Barcode Printer 1-1 Box Content Please check that all of the following items are included with your printer. Barcode Printer Ribbon Hubs ( set of 2 ) Power Adapter Empty Ribbon Core AC Adapter Label Supply Hub USB Cable Label Guide Plates ( set of 2 ) Ribbon Quick Guide...
Getting To Know Your Printer Front View TOP COVER LED INDICATOR FEED BUTTON FRONT COVER COVER OPEN BUTTONS Rear View FAN-FOLD LABEL INSERT ETHERNET PORT POWER SWITCH USB PORT POWER JACK EZ100/EZ300/EZ500 Series...
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Open The Printer Cover LABEL SUPPLY MODULE - LABEL SUPPLY HUB - LABEL GUIDE PLATES ( SET of 2 ) RIBBON MODULE - RIBBON FEED MECHANISM - RIBBON HUB - EMPTY RIBBON CORE ADJUSTMENT SCREW ( LEFT ) Screw for adjusting the print head pressure ADJUSTMENT SCREW ( RIGHT ) Screw for adjusting the print head pressure Open The Printing Mechanism...
2. Printer Setup Open The Printer Cover ➢ Pressing The Cover Open Buttons Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover. Pressing the button Pressing the button COVER OPEN BUTTONS...
Open The Printing Mechanism ➢ Pressing The Release Catches Release and lift the printing mechanism. RELEASE CATCHES Lift the printing mechanism Pressing Pressing EZ100/EZ300/EZ500 Series...
Loading The Ribbon ➢ A New Ribbon Module Installation Place the new ribbon on the hub which forms a ribbon supply hub. Place on the hub RIBBON SUPPLY HUB RIBBON HUB NEW RIBBON Place the empty ribbon core on the hub which forms a ribbon rewind hub. Place on the hub RIBBON FEED MODULE RIBBON HUB...
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➢ Install The Ribbon On The Printer Place the ribbon supply hub at the back of the printing mechanism Insert into the printing mechanism Pass the ribbon supply hub under the print head. Insert the ribbon rewind hub on the ribbon feed mechanism. Close the printing mechanism, making sure that it clicks into place.
Loading The Label Roll ➢ A New Label Roll Module Installation Place the label stock on the label supply hub, attach the guide plates to the label stock holder LABEL STOCK Place on the ribbon hub LABEL SUPPLY HUB LABEL GUIDE PLATES ➢...
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Release the printing mechanism and lift it. Pass the labels through the label guides up to the tear-off plate. Adjust the label guides to the label width. Through the label guides LABEL GUIDES Close the printing mechanism Close EZ100/EZ300/EZ500 Series...
Loading The Label Roll (Label Dispenser Model) Pass the paper through the guides. Through the label guides LABEL GUIDES Remove the first labels from the liner, so you can pull the liner through the guides. THE PAPER FEED ROLLER OF PRINTER Tear a label THE FIRST LABEL EZ100/EZ300/EZ500 Series...
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Pass the label stock through the printer as shown in the illustration on the right LABEL LINER LABEL STOCK THE PAPER FEED ROLLER OF LABEL DISPENSER MODULE THE PAPER FEED ROLLER OF PRINTER Close the label dispenser and the print mechanism. The installation is completed now. Close EZ100/EZ300/EZ500 Series...
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Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label dispenser. PAPER SENSOR Remove the label Press the FEED key LABEL LINER ! NOTICE ⚫ A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m ±...
2-6 Loading The Label Roll (Cutter Model) Pass the labels through the guides. Close the printing mechanism. Through the label guides Through the cutter module LABEL GUIDES To finish, press the FEED button to set the label position. Press the FEED key ! NOTICE ⚫...
Installing The Label Supply Hub Base On Internal Diameter ➢ 1" Cores Installing the label supply hub for 1" cores. ➢ 1.5" Cores Installing the label supply hub for 1.5" cores ➢ 3" Cores Installing the label supply hub for 3" cores. EZ100/EZ300/EZ500 Series...
Preparing For Tag Printing In tag printing, the tag hole indicates the height of a label. During adjustment, the sensor must therefore be positioned directly below the tag hole as shown in the illustration. SENSOR POSITION EZ100/EZ300/EZ500 Series...
Connecting The Printer To The Host Computer ⚫ Please make sure that the printer is switched off. ⚫ Connect the power cord to the AC adapter and connect the adapter to the printer. Connect the USB / parallel cable to the printer and host computer. (USB / parallel cable’s type ⚫...
2-10 Installing The Driver STEP-01 Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull-Driver" folder on the CD STEP-02 Select the icon for the driver file and click it to start the installation. STEP-03 Follow the instructions on the screen.
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STEP-06 Specify the port used to connect the printer to the host computer. STEP-07 Enter a printer name and assign the appropriate rights. Godex EZ520 STEP-08 Once the installation is complete, a summary of the printer settings is displayed. STEP-09 Check whether the printer settings are correct and click "Finish" to start copying the driver files.
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STEP-11 Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. EZ100/EZ300/EZ500 Series...
3. Operation Panel LED Operation Panel LED Operation Panel FEED Button LED Indicator ➢ FEED Button When you press the FEED button, the printer moves the label to the defined stop position. If you are using continuous labels, pressing the FEED button will move label stock until you release the button again. If you are using individual labels, pressing the FEED button will move only one label.
Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED indicators and hear some beep signals. Please refer to below table for the error alerts. Error Indicators ●...
Label size calibration and Self Test Page The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. And the self-test function lets you check whether the printer is functioning normally. Here is how you run the label size calibration and self test.
3-4 Operation Panel STEP 1, Let the printer enter Dump Mode (For Desktop printer EZ100/EZ300/EZ500 series) 1. Power off the printer, press and hold the FEED key. 2. Power on the printer (while still holding the FEED key). 3. There are 3 serial short beeps first, then, 3 single beep. Release FEED key when heard the 3 beep.
4. NetSetting for Ethernet Installing The NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.
PC. Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page.
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security reason, you need correct password to enter the configuration pages. ! NOTICE ⚫ The default password is “1111”, you can change the password later from the “IP Setting” tab. IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer.
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Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set”...
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Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. EZ100/EZ300/EZ500 Series...
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Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. EZ100/EZ300/EZ500 Series...
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User Command “ The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command”...
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Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button. The printer firmware then can be updated remotely.
5. Maintenance And Adjustment 5-1 Cleaning The Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.
5.2 Adjusting The Print Head Pressure When printing on special media (with varying material thickness), the print quality may suffer. You will then need to adjust the print head pressure. ◆ Adjustment Steps 1. Open the printer cover. 2. Remove the ribbon. 3.
5-4 Cleaning The Cutter (Cutter Model) While using the cutter, paper jams may occur. Please follow the below steps to clean the paper jam. A socket head screw for adjusting the cutter is located on the bottom of cutter module, as shown in below illustration. ◆...
5-5 Troubleshooting Problem Solution The printer is switched on but the display Check the power supply.。 does not light up. Check the software settings (driver settings) or command codes. One or both LEDs light up red and printing is Look for the error alert in the table in Section 3-3 Error interrupted.
** Minimum print height, maximum print speed and maximum media thickness specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for minimum print height, maximum print speed and maximum media thickness capability.
** Minimum print height, maximum print speed and maximum media thickness specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for minimum print height, maximum print speed and maximum media thickness capability ***The cutter is an optional accessory.
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