Sony SAT-W60 Installation Manual page 30

01USBook.BOOK Page 30 Wednesday, July 5, 2000 12:24 PM
Digital Satellite Receiver/Recorder
addition, if you enter into a service contract
with the SONY Partnership within 90 days
of the date of sale, the limitation on how
long an implied warranty lasts does not
apply to you. This warranty gives you
specific legal rights, and you may have
other rights which vary from state to state.
For your convenience, SONY ELECTRONICS
INC. has established telephone numbers for
frequently asked questions:
For assistance with installation, contact the
dealer from whom you purchased your
Multi-Sat Oval Antenna System.
For product information or operation, for
service assistance or for resolution of a
service problem, call:
SONY SATELLITE SYSTEM
INFORMATION CENTER
1-800-838-SONY (7669)
For an accessory or part not available from
your authorized dealer, call:
1-800-488-SONY (7669)
30
About Sony Customer Support
Every DIRECTV System manufactured by
Sony comes with Sony's Express Support at
no charge to you. In the event of a system
failure, our Express Support Program can
have a replacement receiver/recorder on its
way to you via overnight Federal Express
(for calls Monday-Friday until 7:30 pm
Eastern Time; Saturday delivery depends
upon zip code). All it takes is a valid credit
card to cover a security deposit, and Sony
will pay freight in both directions. Our
Express Support continues with our 800
number, staffed by dedicated technical
representatives who can answer questions
on dealer locations, system operation,
installation, hookup, accessories, and how
to get the most out of your home
entertainment system. Sony's
SM
ExpressSupport program: another
expression of our commitment to excellence
in customer service.
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