Sony CLIE PEG-NX70V Frequently Asked Questions Manual page 2

Frequently-Asked Questions
Tip
You can also solve the following problems by resetting your Sony CLIÉ
b
For details on how to reset, refer to "Basic operations of your Sony CLIÉ™ Handheld: Resetting
your Sony CLIÉ Handheld" in "Read This First (Operating Instructions)."
You cannot turn on your CLIÉ Handheld
• Is the HOLD switch of your CLIÉ handheld on?
Your CLIÉ handheld will not operate when the HOLD switch is on. Make
sure that the HOLD switch is off.
• Has your battery run out?
Connect your CLIÉ handheld to the adapter with the cradle and turn on your
CLIÉ handheld after some minutes. When your CLIÉ handheld turns on,
charge it for about four hours and then perform a soft reset.
No reaction to operations
Is the HOLD switch of your CLIÉ handheld on?
Your CLIÉ handheld will not operate when the HOLD switch is on. Make sure
that the HOLD switch is off.
You cannot perform a HotSync
Verify the following:
• Are the CLIÉ handheld and cradle correctly connected?
• Is the Palm™ Desktop for CLIÉ software installed in your computer?
• Is your computer's OS compliant?
The OS must be compliant with Windows 98 Second Edition/Me/2000
Professional/XP
* In this manual, Windows XP Home Edition and Windows XP Professional
are referred to as Windows XP.
• Is the USB cable of the cradle directly connected to the USB port of your
computer? Do not use USB hub.
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handheld.
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