Tesco AWB001 - DECT Telephone Manual

TECHNICAL DETAILS

Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

Disposal:
All electrical and electronic products including batteries should be disposed of separately from your normal household waste and be taken to a recycling centre provided by your local authorities.

Port specification

The port (connected to the mains power supply) is a SELV port with respect to EN41003.
The port (connected to the telephone line) is a TNV port with respect to EN41003.

CLEANING AND CARE

Do not clean any part of your phone system with benzene, thinners or other solvent chemicals as this may cause permanent damage, which is not covered by the Guarantee.

When necessary, clean it with a damp cloth.
Keep your phone system away from hot, humid conditions or strong sunlight, and don't let it get wet.

Every effort has been made to ensure high standards of reliability for your phone system. However, if something does go wrong, please do not try to repair it yourself, but consult your supplier or call the Helpline.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury:

1. Read and understand all the instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Keep this product away from hot, humid conditions or strong sunlight, and don't let it get wet or use it near water (for example, near a bath tub, kitchen sink, or swimming pool).
5. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
6. Unplug this product from the wall outlet and obtain the service of our Repair Centre under the following conditions:
   • When the power supply cord or plug is damaged or frayed.
   • If the product fails to operate normally despite following the operating instructions.
   • If the product has been dropped and the cabinet has been damaged.
   • If the product exhibits a distinct change in performance.
7. NEVER use your phone outdoors during a thunderstorm. Unplug the base from the telephone line and the mains socket when there are storms in your area. Damage caused by lightning is not covered by the guarantee.
8. Do not use the telephone to report a gas leak in the vicinity of the leak.
9. Use only the supplied NiMH (Nickel Metal Hydride) batteries that came with your phone or an authorised replacement recommended by the manufacturer. There is a risk of explosion if you replace the battery with an incorrect battery type. The use of other battery types or non-rechargeable batteries/primary cells can be dangerous. They may cause interference and/or damage to the unit or surroundings. The manufacturer will not be held liable for damage arising from such non-compliance.
10. Do not use third party charging pods. Damage may be caused to the batteries.
11. Please ensure that the batteries are inserted in the correct polarity.
12. Dispose of batteries safely. Do not burn, immerse in water, disassemble, or puncture the batteries.

Package Content for single model

The package contains the following items:

• 1 Handset
• 1 Base Station
• 1 Mains Power Adapter for the Base Station
• 1 Telephone Line Cord
• 2 AAA NiMH Rechargeable Batteries
• 1 Back Cover
• 1 User Guide

Note: If you have purchased a Twin, Triple or Quad system, you will also have the corresponding extra handset(s) and batteries, a charging pod and a battery compartment cover for each extra handset.

Connection and Conditions for Use

You can connect your phone to a direct exchange line (DEL) on a local exchange with its own phone number; to an extension socket connected to a DEL; or to an extension on an approved compatible PBX. Do not connect as an extension to a pay phone.

The ringer equivalence numbers (REN) of all equipment (phones, fax machines, modems, etc.) connected to an exchange line must not add up to more than 4, otherwise one or more of them may not ring and/or answer calls correctly. The phone has a REN of 1, and most other telephones have a REN of 1 unless marked otherwise.

Handset & Base Connection

1. When purchased, all handsets are already registered to the base unit and should link to it when they are all powered up.
2. To use your cordless handset and base unit together, you must be able to establish a radio link between them. The signal between the handset and the base unit is in accordance with the normal standards for a DECT phone: Maximum range up to 300 meters outdoors or 50 meters indoors. Be aware that:
   • Large metal objects, such as refrigerators, mirrors or filing cabinets, between the handset and the base unit may block the radio signal.
   • Solid structures, such as walls, may reduce the signal strength.
   • Electrical equipment may cause interference and/or affect the range.
3. Do not place the base unit close to another telephone, TV or audio equipment - it may cause interference.
4. Putting the base unit as high as possible ensures the best signal.
5. If the sound in the earpiece becomes faint or distorted during a call, you may be going out of range of the base unit. Move nearer to the base unit within 20 seconds; otherwise the call may be cut off.

INSTALLING YOUR PHONE

Connecting the Base Station

1. Plug the mains power cable and telephone line cord into the base station.
2. Plug the power adapter into a 100 - 240Vac, 50/60Hz mains power socket, and the telephone line cord into a telephone line socket.

Always use the cables provided in the box.
Use only the supplied adaptor. Using other power cables may damage the unit.

Note:
Place the base unit within easy reach of the mains power socket. Never try to lengthen the mains power cable.
The base station needs mains power for normal operation, and the cordless handsets will not work without it.

Installing and Charging the Rechargeable Batteries

1. Insert the 2 supplied batteries into the battery compartment, observing the correct polarity (see markings inside battery compartment).
   
   
   Use only the supplied NiMH rechargeable batteries.
2. Place the back cover over the back of the handset and slide up until it clicks into place.
3. Place the handset on the base and charge for 15 hours before using the handset for the first time.
   • The handset will give a double beep when it is properly placed on the base or charging pod.

Note: The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal and does not indicate a fault.

If you have a broadband line

If you connect your telephone to a line with a broadband connection, you will need to insert a micro-filter between the telephone and the telephone line; otherwise you may get interference between the telephone and the broadband, which could cause problems.

In a home with broadband, every telephone must have a micro-filter connected, not just the one at the telephone point that your modem is connected to.

If you need more broadband micro-filters contact your broadband supplier.

GETTING TO KNOW YOUR PHONE

Overview of the Handset, Base Station

Paga key

• Press to page/find all registered handsets.
• Press again or any handset key to stop the page signal.
• Press and hold to start the registration process.

Handset keys definition

1 UP / + / CID	In lists, press to move up the options. During a call press to increase the volume. In standby mode, press to access the call log (CID).
2 OK	Press to select an item, or to save an entry or setting.
3 TALK	Press to make or answer a call. During a call, press to switch between speakerphone (if available) and earpiece.
4 Menu	In standby mode, press to enter the Main Menu list.
5 LOCK	In standby mode, press and hold to switch the key lock on or off.
6 MUTE	During a call, press to mute the microphone, and press again to resume conversation.
7 BACK	In menus, press to return to the previous option. During pre-dialling or editing, press to delete the last digit or letter entered.
8 PHONE OFF	During a call, press to end the call. During programming, press to cancel and exit without making changes. In standby mode, press and hold to power the handset on/off.
9 DOWN / - / PHONEBOOK	In lists, press to move down the options. During a call press to decrease the volume. In standby mode, press to access the phonebook list.
10 REDIAL	In standby mode, press to access the redial list.
11 RECALL	During a call, press to send a Recall (R) signal (also called Flash) for network services.
12 PAUSE / RINGER OFF	In standby mode, press and hold to turn the handset ringer on/off. Press and hold to add a dialling pause (P) when dialling or entering numbers into the phonebook.
13 INTERCOM	In standby mode or during a call, press to initiate an intercom call or transfer a call.

Display Icons and Symbols

The handset screen gives you information on the current status of the phone.

Icon	Meaning
	Displays when the battery is almost empty.
	On steady when the battery is fully charged. Blinks (3s on / 1s off) when the battery is partly discharged. Flashes (0.5s on / 0.5s off) when the battery level is low.
	Displays when the handset is on a call. Flashes when there is an incoming call.
	Flashes when you have a new voicemail message. (This is a caller display service and is not usually available from UK network providers.)
	Displays when you have new missed calls, or are viewing a new missed call in the call log.
	Displays when the phonebook is accessed.
	Displays when the alarm is set.
	Displays when the handset ringer is turned off.
	Displays when the handset is registered and within range of the base station. Flashes when the handset is out of range of the base or not registered to a base.
	Displays when the handset is in speaker mode.
OK	Displays when confirmation of selection or programming is available.
BACK	Displays when the return or editing functions are available.
	Displays when the screen display is on.

Menu Map and Menu Navigation

From the handset home screen, press the Menu key to show PHONEBOOK, the first option in the Main Menu list.

Press UP / + / CID or DOWN / - / PHONEBOOK to go to other options in the menu list. (See table below)
Press OK to enter a sub-menu or function.
Press Back to go back to the previous level.
Press Phone Off to cancel the current operation and return to the home screen.

Note: If you do not press any key on the handset for 15 seconds, the display will automatically return to the home screen.

Text and Number Entry

The table in 3.4.1 shows you where each letter and punctuation character can be found, by using repeated presses of the alphanumeric keypad. This will be helpful when storing a name in the phonebook or renaming your handset. Note: Other characters are available with some of the alternative handset language options (see 10.5).

For example, to enter the name Tom:

In editing mode, a cursor flashes to indicate the current text entry position. It is positioned to the right of the last character entered.

Writing Tips:

1. Once a character is selected, the cursor will move to the next position after a short pause.
2. Press Back to delete the last letter or number.
3. Press Up / Down to move the cursor within the name or number.

Character Map

USING YOUR PHONE

Make a Call

Pre-dialling

1. Enter the phone number (maximum 24 digits).
   If you make a mistake, press Back to delete the last entered digit.
2. Press Talk to dial the phone number.

Direct Dialling

1. Press Talk.
2. Dial the number.

Note: if you make a mistake you must hang up and dial again.

Call from the Redial List

1. Press Redial in standby mode.
   • The last number dialled is displayed.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select the desired entry in the redial list and then press Talk to dial out the selected redial number.

Call from the Call Log

1. Press UP / + / CID in standby mode.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select the desired entry in the call log and then press Talk to dial out the selected call log number.
   Note: You need to subscribe to the Caller Line Identification (CID) service to be able to see the caller's number or name in the call log.

Call from the Phonebook

1. Press DOWN / - / PHONEBOOK in standby mode.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select the desired entry in the phonebook and then press Talk to dial out the selected phonebook number.

Answer and End a Call

1. When the phone rings, press Talk.
2. To end a conversation, press Phone Off.

Note: During a call, if the handset has a speakerphone, press Talk to alternate between speakerphone and earpiece.

When the handset is ringing, please do not hold it too close to your ear as the volume of the ringing tone may damage your hearing.

Note: You can simply place the handset back on its base station or charging pod to end the call, provided you have not deactivated the Auto hang-up feature. (See 10.6 Set Auto Hang-up)

Adjust Earpiece Volume

There are 5 levels of volume for earpiece and also speakerphone, if available.

1. During a call, press UP / + / CID or DOWN / - / PHONEBOOK to select from VOLUME 1 to VOLUME 5.
   • The current setting is shown.
   • When you end the call, the setting will remain at the last selected level.

Mute / Un-mute the Microphone

When the microphone is muted, the handset displays MUTE ON, and your caller cannot hear you.

1. During a call, press the Mute to turn on/off the microphone.

Paging

The paging feature enables you to locate a missing handset if the handset is in range and contains charged batteries.

1. Press the (Page key) on the underside of the base unit.
   • All the registered handsets that are in range will start to ring.

You can stop the paging by pressing any key on a handset or the (Page key) on the base unit again.

Switching the Handset On/Off

Press and hold Phone Off for more than 2 seconds to switch the handset on or off in standby mode.

• When first turned on, the display shows SEARCHING... until the handset finds the base.

Note: You can switch the handset off to save battery life, if the handset is not on the base or a charging pod and you do not want to use it for a while.

When the handset is OFF, it cannot be used for making calls including emergency calls. It will not ring when there is an incoming call. To answer a call, you will need to switch it back on and it may take some time for the handset to re-establish a radio link with the base unit.

To Lock/Unlock the Keypad

You can lock the keypad to avoid making calls or pressing the keys accidentally.

1. In standby mode, press and hold Lock for 1 second to lock the keypad.
   • The handset displays KEYS LOCKED.
2. To turn the keypad lock off, press and hold Lock again.

Note: Incoming calls can still be answered even if the keypad is locked.

Make an Internal Call (multi – handset models only)

The system allows an intercom call between two handsets registered to the same telephone base. It also allows you to transfer external calls from one handset to another, and set up a 3-way conference with two handsets and an external call.

If you try to make a call while another handset is already on an external call, you will hear a busy tone for a few seconds before the display returns to standby.

Initiate an Intercom Call

1. In standby mode, press the Intercom key.
   • Intercom ringing starts immediately if there are only 2 registered handsets.
   • If there are more than 2 registered handsets, the handset numbers which are available for intercom will be displayed.
2. Press the handset number you wish to call or press to call all handsets.
3. Press Talk on a called handset to answer the call and start a conversation.
4. To end the intercom call, press Phone Off on either handset.

Note:

1. You can cancel the intercom call before it is answered by pressing Intercom or Phone Off on the originating handset.
2. If there is no answer from the called handset within one minute, the paging will be cancelled automatically.
3. If no other handset is registered to the base, it will ignore the INT key and stay in standby mode.

Answer an External Call during an Intercom Call

You will hear an alert tone when you receive an incoming external call during an intercom call, and you can choose from the following options:

1. Press Phone Off to cancel the intercom call and let the handsets receive normal incoming ringing.
2. Press Talk to answer the external call and end the intercom call.
3. Press Intercom to answer the external call and put the intercom call on hold.
4. When the incoming call is connected and the intercom call is on hold, press Intercom again to put the external call on hold and connect back to the intercom call, or press OK on the originating handset to start a three-party conference call with both the incoming and the intercom parties.

Initiate an Intercom during a Call

You can intercom with another system handset during a call, or invite another system handset to join in a conference call with you and the external caller.

1. During the call, press Intercom to put the external call on hold.
   • Intercom is established immediately if there are only 2 registered handsets.
   • If there are more than 2 registered handsets, the handset numbers which are available for intercom will be displayed.
2. Press the handset number you wish to call or press to call all handsets.
   Note: If there is no answer from the called handset, or you wish to cancel the intercom call before it is answered, press Intercom to return to the external call.
3. Press Talk on the called handset to answer the call and start a conversation.
4. When the intercom call is connected, you can choose from the following options on the originating handset:
   1. Press OK key to connect both handsets to the call in conference mode.
   2. Press Phone Off on either handset to terminate the intercom on that handset, and leave the external call connected to the other handset.

Transfer an External Call to another Handset

1. During the call, press Intercom to put the external call on hold.
   • Intercom is established immediately if there are only 2 registered handsets.
   • If there are more than 2 registered handsets, the handset numbers which are available for intercom will be displayed.
2. Press the handset number you wish to call or press to call all handsets.
   Note: If there is no answer from the called handset, or you wish to cancel the intercom call before it is answered, press Intercom to return to the external call.
3. Press Talk on the called handset to answer the call and start a conversation.
4. Press Phone Off on the originating handset to transfer the external call to the called handset.
   • The external call is transferred.

DIRECT ACCESS MEMORY

There are 2 direct access memories (Keys 1 & 2) in addition to the phonebook memory. A long press on the keys in standby mode will automatically dial the stored phone number.

Add Direct Access Memory

1. From the home screen, press Menu.
2. Press OK to select PHONEBOOK.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select DIRECT MEM. and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select KEY 1 or KEY 2 and then press OK to select.
   • NO NUMBER is displayed if it is empty. Otherwise, the stored name is displayed.
5. Press Menu to enter the menu options.
6. Press OK to select EDIT NUMBER.
   • ENTER NAME is displayed if it is empty. Otherwise, the stored name is displayed.
7. Enter or edit the name for the contact and press OK.
   • ENTER NUMBER or the current stored number is displayed.
8. Enter or edit the number for your contact and press OK.
   • A confirmation tone is played.
9. Press Phone Off to return to standby mode.

Delete Direct Access Memory

1. From the home screen, press Menu.
2. Press OK to select PHONEBOOK.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select DIRECT MEM. and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select KEY 1 or KEY 2 and then press OK to select.
   • The current stored name is displayed.
5. Press Menu to enter the menu options.
6. Press UP / + / CID or DOWN / - / PHONEBOOK to select DELETE and then press OK to select.
   • CONFIRM? is displayed.
7. Press OK to confirm the delete.
   • A confirmation tone is played.
8. Press Phone Off to return to standby mode.

PHONEBOOK

Each handset can store up to 50 phonebook entries. Each phonebook entry can have a maximum of 24 digits for the phone number and 12 characters for the name.

Store a Contact in the Phonebook

1. From the home screen, press Menu.
2. Press OK to select PHONEBOOK.
3. Press OK to select NEW ENTRY.
4. Enter the name of the contact (maximum 12 characters) using the keypad.
5. Press OK to confirm the name entry.
6. Enter the number of the contact (maximum 24 digits) using the keypad.
7. Press OK to confirm the entry.
   • A confirmation tone is played.
8. Press Phone Off to return to standby mode.

Note:
You cannot store a new phonebook entry when the memory is full. In this case, you have to delete existing entries to make space for new ones.
When storing the number for a local call, you can enter just the 6 or 7-digit local number without STD (area) code, and it will still display the name if there is an incoming call and you subscribe to caller display.

Access the Phonebook

1. From the home screen, press DOWN / - / PHONEBOOK to open the phonebook list.
   Alternatively, from the home screen, you can press Menu to show PHONEBOOK, press OK then press DOWN / - / PHONEBOOK to select LIST and press OK to open the phonebook list.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to scroll through the list of entries
   • The phonebook entries are listed in alphabetical order.
3. Press OK to view the details of the selected entry.
4. Press Phone Off to return to standby mode.

Note:

Instead of pressing UP / + / CID or DOWN / - / PHONEBOOK to browse the phonebook entries, you can press the numeric key corresponding to the first letter of the entry you wish to locate.
For example, pressing Number 2 key will show the first entry starting with A. Pressing Number 2 key again will show the first entry starting with B, and so on..., and then press UP / + / CID or DOWN / - / PHONEBOOK, if necessary, to find the entry you want.

Modify a Phonebook Entry

1. From the home screen, press Menu.
2. Press OK to select PHONEBOOK.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select EDIT ENTRY and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select an entry you wish to modify and then press OK.
   • The current name is displayed.
5. Edit the name using the keypad and pressing Back to delete characters.
6. Press OK to confirm the name.
7. Edit the number and then press OK to confirm the changes.
   • A confirmation tone is played.
8. Press Phone Off to return to standby mode.

Delete a Phonebook Entry

1. From the home screen, press Menu.
2. Press OK to select PHONEBOOK.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select DELETE and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select an entry you wish to delete and then press OK.
   • CONFIRM? is displayed.
5. Press OK again to confirm the delete.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Delete All Entries from the Phonebook List

1. From the home screen, press Menu.
2. Press OK to select PHONEBOOK.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select DELETE ALL and then press OK to select.
   • CONFIRM? is displayed.
4. Press OK to confirm the delete.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

CALLER DISPLAY (NETWORK DEPENDENT)

If you have subscribed to the Calling Line Identification (CID) service with your network service provider, the phone number of your caller will appear on the handset display when there is an incoming call and in your Call Log afterwards.

If the caller's number is stored in your phonebook along with a name, the name will appear on the handset display when the call is received and in the Call Log.

Note:

If the call is from someone whose number is unavailable (e.g. an international call or from a private exchange), the handset will display UNAVAILABLE when you receive the call and in the Call Log afterwards.
If the call is from someone whose number is withheld (e.g. by dialing 141), the handset will display PRIVATE when you receive the call and in the Call Log afterwards.

If you have not subscribed to the Caller Line Identification service, the handset will display UNKNOWN when you receive the call, and it will not be saved in the Call Log.

Information about incoming calls varies by country and network operators.

Call Log

The Call Log stores the last 10 different external calls, whether or not you have answered the call.

When there is a new call in the call log, the handset shows NEW CALL or NEW CALLS, until all have been viewed.

Each handset has its own Call Log and new calls must be cleared independently on each handset.

Only the most recent call is saved if there are repeat calls from the same number.
When the Call Log is full, the next new call will replace the oldest entry. (Note: if VOICEMAIL is one of the entries, it will not be replaced in the list, but will have to be deleted manually.)

Access the Call Log

1. From the home screen, press UP / + / CID.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to browse through the call list.
   • The calls are displayed in chronological order with the most recent call at the top of the list.
3. Press OK to see more details of the call. Each press will step through the Name, Number and Date/Time, if available.

Save a Call Log Entry into the Phonebook

1. From the home screen, press UP / + / CID.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select an entry and then press OK.
3. Press OK to select SAVE NUMBER.
4. Enter the name of the contact (maximum 12 characters) and then press OK to save the entry to the phonebook.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Delete a Call Log Entry

1. From the home screen, press UP / + / CID.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select an entry and then press Menu.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to DELETE and then press OK to select.
   • CONFIRM? is displayed.
4. Press OK again to confirm the delete.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Delete All Entries in the Call Log

1. From the home screen, press UP / + / CID.
2. Press Menu.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to DELETE ALL and then press OK to select.
   • CONFIRM? is displayed.
4. Press OK again to delete all entries.
   • A confirmation tone is played.

REDIAL LIST

The redial list stores the last 5 numbers dialled. A maximum of 24 digits can be displayed for each entry.
If you have stored a name in the phonebook to go with the number, the name will be displayed instead.

Access the Redial List

1. From the home screen, press Redial.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to browse the redial list.
   • The last dialled number will appear first in the redial list.
   • If the name is displayed or the number is more than 12 digits, press OK to see the other digits.

Save a Redial Number into the Phonebook

1. From the home screen, press Redial.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select an entry and press Menu.
3. Press OK to select SAVE NUMBER.
4. Press OK, then enter the name for the contact (maximum 12 characters) and then press OK to save.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Edit a Redial Number

1. From the home screen, press Redial.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select an entry and then press OK.
3. Press Menu and press UP / + / CID or DOWN / - / PHONEBOOK to select EDIT ENTRY and then press OK to select.
4. Edit the number and press OK to confirm.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Delete a Redial Number

1. From the home screen, press Redial.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select an entry and then press Menu.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select DELETE and then press OK to select.
   • CONFIRM? is displayed.
4. Press OK again to confirm the delete.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Delete All Entries from the Redial List

1. From the home screen, press Redial.
2. Press Menu.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select DELETE ALL and then press OK to select.
   • CONFIRM? is displayed.
4. Press OK again to confirm the delete.
   • A confirmation tone played.

CLOCK AND ALARM SETTINGS

Date and Time Settings

If you have subscribed to the Calling Line Identification (CID) service, the time and date settings will be automatically updated by the network when you receive an incoming call.

You can also set the date and time manually.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to select CLOCK&ALARM and then OK to select.
3. Press OK again to select DATE/TIME.
   • The last stored date is displayed.
4. Enter the current date and press OK to confirm. The date must be entered in the format YY/MM/DD, e.g. enter 03 May 2012 as [1], [2], [0], [5], [0], [3].
5. Enter the current time and press OK to confirm. The default time format is 24 HOURS. (To change the time format, see Change the Time Format)
   For 24-hour format, enter 1:30pm as [1], [3], [3], [0].
   For 12-hour format, enter 1:30 am or pm as [0],[1],[3],[0] and then press UP / + / CID or DOWN / - / PHONEBOOK to select AM or PM.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Change the Time Format

The time, when viewing caller id or setting an alarm, can be displayed either as 12-hour or 24-hour. The default setting is 24 HOURS.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show CLOCK&ALARM and then OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show SET FORMAT and then press OK to select.
4. Press OK again to select TIME FORMAT.
   • The current setting is displayed.
5. Press UP / + / CID or DOWN / - / PHONEBOOK to select 12 HOURS or 24 HOURS and then press OK to confirm.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Change the Date Format

The date, when viewing caller id, can be displayed either as Month/Day or Day/Month. The default setting is Day/Month, DD/MM.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show CLOCK&ALARM and then OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show SET FORMAT and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to show DATE FORMAT and then press OK to select.
   • The current setting is displayed.
5. Press UP / + / CID or DOWN / - / PHONEBOOK to show DD/MM or MM/DD and then press OK to confirm.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Alarm Settings

An alarm can be set on a handset, to sound at a set time only once or repeated each day.

When an alarm is set, the alarm icon is shown on the handset display.

When the alarm time is reached, the handset will flash -ALARM- on the display and sound an alarm for 1 minute at a fixed volume.

When the alarm rings, you can press any key on the handset to stop the ringing, even if the key lock is activated.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show CLOCK&ALARM and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show ALARM and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to show your required alarm option.
   OFF: Turn alarm off
   ON ONCE: The alarm sounds once at the set time.
   ON DAILY: The alarm sounds daily at the set time.
5. Press OK to select the displayed option.
6. If ON ONCE or ON DAILY is selected, enter the desired hour and minutes.
   Press UP / + / CID or DOWN / - / PHONEBOOK to select AM or PM if the time is in 12-hour format.
7. Press OK to confirm the alarm setting.
   • A confirmation tone is played.
8. Press Phone Off to return to standby mode.

Set the Alarm Tone

You can select from 3 alarm melodies.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show CLOCK&ALARM and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show ALARM TONE and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select the desired alarm tone (each tone will sound as it is selected) and then press OK to confirm.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

PERSONAL SETTINGS

Your phone comes with a selection of settings that you can change to personalise your phone to the way you like it to work.

Set the Ring Volume

You can set the handset ringer volume from Level 1 to Level 5 or turn the ringer off.

Note: when you set a ring volume level, if you then turn the ringer off with the # key, and then turn it back on with the # key, the ringer volume will be at volume level 4.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show PERSONAL SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show HANDSET TONE and then press OK to select.
4. Press OK again to select RING VOLUME.
5. Press UP / + / CID or DOWN / - / PHONEBOOK to select the desired setting (each volume level will play as it is selected) and then press OK to confirm.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Note: Press and hold # to switch the ringer On and Off when the handset is in standby mode. The ringer off icon displays on the screen when ringer off feature is activated.

Set the Ring Tone

You can select from 10 ringer melodies for external calls. (Intercom calls use a fixed melody)

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show PERSONAL SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show HANDSET TONE and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to RING TONES and then press OK to select.
5. Press UP / + / CID or DOWN / - / PHONEBOOK to select the desired melody from 1 to 10 (each melody will play as it is selected) and then press OK to confirm.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Set the Key Beep

The handset emits a tone with each key press. You can choose to turn this tone on or off. The default setting is ON.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show PERSONAL SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show HANDSET TONE and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to show KEY BEEP and then press OK to select.
5. Press UP / + / CID or DOWN / - / PHONEBOOK to select ON or OFF and then press OK to confirm.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Rename the Handset

You can personalise your handset by changing the name that appears on the standby screen from HANDSET.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show PERSONAL SET and then press OK to select.
3. Press OK to select HANDSET NAME.
   • The current handset name is displayed.
4. Press Back to delete letters and digits keys to enter the new name (maximum 10 characters).
5. Press OK to confirm.
   • A confirmation tone is played.
6. Press Phone Off to return to standby mode.

Set the Display Language

You can change the display language on your handset. The default setting is ENGLISH.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show PERSONAL SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show LANGUAGE and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select your preferred language and then press OK to confirm.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Note: Once the display language is set, the handset will switch to display in the selected language immediately.

Set Auto Hang-up

This function enables you to end a call automatically by simply placing the handset back on the base unit or charging pod. By default, the Auto Hang up feature is ON.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show PERSONAL SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show AUTO HANG-UP and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select ON or OFF and then press OK to confirm.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

ADVANCED SETTINGS

Handset Registration

When you purchase your phone system, all handsets are already registered to your base, so you do not need to register them.

Handset registration is only necessary when you buy extra handsets or if a handset has become faulty.

You can register up to four handsets to one base station, with each handset's number (1 to 4) shown on its display.

Note: Each handset can only be registered to one base.
You need to enter the Master PIN before you can register or un-register handsets. The default Master PIN is 0000.

Register Additional Handsets

1. Press and hold the (page key) on the underside of the base unit for at least 5 seconds.
   • There is no indicator but the base stays in registration mode for about 1 minute.
2. On the handset, press Menu.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show ADVANCED SET and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to show REGISTRATION and then press OK to select.
5. Enter the Master PIN and then press OK to confirm.

Note: The default Master PIN is 0000.

• WAITING flashes on the screen.
• A confirmation tone is played to indicate successful registration, and the handset will return to standby mode, with its handset number displayed.
• If no base is found with the entered PIN, error tones are played to indicate failed registration and the handset returns to standby mode. You will need to repeat from step 1 above.

Un-register your Handset

You can un-register any handset, including the one you are using.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show ADVANCED SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show UNREGISTER and then press OK to select.
4. Enter the Master PIN and then press OK to confirm.
   Note: The default Master PIN is 0000.
5. Press UP / + / CID or DOWN / - / PHONEBOOK to show the handset number to un-register and then press OK to confirm or press Phone Off to cancel the un-registration procedure.
   • A confirmation tone is played to indicate successful un-registration.

Change the Master PIN

The Master PIN is used for registration/un-registration of handsets. The default Master PIN number is 0000. The maximum length of the Master PIN is 4 digits. Note: If you forget your PIN code, you can reset it to its default 0000 using a handset Reset. (See Reset the Unit)

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show ADVANCED SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to select CHANGE PIN.
4. Enter the current Master PIN and then press OK to confirm.
   • The PIN will be shown as asterisks (*) on the screen as you enter them.
5. Enter your new PIN and then press OK to confirm.
   • A confirmation tone is played.

Change the Recall Time

You may need to press RECALL (R) to send a Recall signal (also called Flash or Timed Break Recall) for some network services. You should normally leave the Recall Time at its default setting, Short (100ms), as this is the standard recall for the UK telephone network. However, it can be changed to Medium (270ms) or Long (600ms) if your telephone is connected to a private exchange that requires a different recall time.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show ADVANCED SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show RECALL TIME and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select SHORT, MEDIUM or LONG and then press OK to confirm.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Auto Prefix

You can set the phone to detect up to 5 digits at the start of number and replace it with another number of up to 10 digits when dialling out.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show ADVANCED SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show AUTO PREFIX and then press OK to select.
4. Press Menu to select DETECT DIGIT, and then enter the number (up to 5 digits) you want to be detected and press Menu to confirm.
5. Press DOWN / - / PHONEBOOK to show PREFIX NB. and press Menu to select.
6. Enter the number (up to 10 digits) you want to replace the Detect Digits, and press Menu to confirm.
7. Press Phone Off to return to standby mode.

Set the First Ring

If you have subscribed to the Caller Line Identification service and do not wish to hear the phone ring before the caller identification is displayed, you can set the FIRST RING to OFF.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show ADVANCED SET and then press OK to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to FIRST RING and then press OK to select.
4. Press UP / + / CID or DOWN / - / PHONEBOOK to select ON or OFF and then press OK to confirm.
   • A confirmation tone is played.
5. Press Phone Off to return to standby mode.

Reset the Unit

You can reset your phone to its default settings with this feature.

Note: Upon reset, all your personal settings, call log and redial list entries will be deleted and the phone will return to its default settings. However, your phonebook will remain unchanged after a reset.

1. From the home screen, press Menu.
2. Press UP / + / CID or DOWN / - / PHONEBOOK to show ADVANCED SET and then press Ok to select.
3. Press UP / + / CID or DOWN / - / PHONEBOOK to show RESET and then press OK to select.
4. Press OK again to confirm.
   • A confirmation tone is played and the unit is reset to its default settings.

TROUBLESHOOTING

ALWAYS check that:

• You have followed all the steps listed in the user guide to install and set up your telephone.
• All connectors are securely inserted into their sockets.
• Mains power for the base unit is switched on at the socket.
• The handset's batteries are correctly and securely installed and are sufficiently charged.

Everyday use "I cannot make or answer calls"

• If the handset's display is blank, it may have been switched off. Press and hold Power Off key to switch it back on.

• Check that the base unit's mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone – not just for charging the batteries.

• Make sure that you are using the telephone line cable supplied with your phone. Other telephone line cables might not work.

• Move the handset closer to the base unit.

• Check the Battery Level symbol on the display. If it is low, put the handset back on the base unit or charging pod to recharge the batteries.

• Switch off the power at the mains socket, wait for a short while and then switch it back on. This may solve the problem.

"I cannot make calls"

• If the handset display shows KEYS LOCKED, press and hold * key to unlock it before you make a call.

• Only one handset can be connected to an external line at a time. If the handset displays LINE IN USE, the base is already being used by another handset, or another telephone is using the line.

"When I press on the keys, nothing happens"

• Make sure that the batteries are fitted in your handset. If the Battery Level symbol on the display shows 'low', put your handset back on the base unit or charging pod to charge.

"When I key in a number, it appears on the display, but I cannot make an external call"

• Try a different position for the base unit – somewhere higher if possible or further away from other electrical equipment.

"The phone does not ring"

• Check that the base unit's mains power adapter is plugged in and power is switched on.

• The base unit needs mains power for normal operation of the phone – not just for charging the batteries.

• Make sure that you are using the telephone line cable that was supplied with your phone.

• Make sure that the ringer volume settings are not set to off. Increase the ringer volume settings. (See Set the Ring Volume)

"My call was cut off when I went out of range. Now I can't use my handset."

• Move the handset closer to the base unit before you try to make a call again.

"There is interference and noise on the line"

• Move the handset closer to the base unit, or to a different position.

• Try moving the base unit away from other electrical equipment, such as a television or a computer.

• You'll get the best reception if you place the base unit as high as possible. For example, in a two-floor building, the first-floor landing is an ideal place.

"I hear 'beeps' from my handset while I'm on a call"

• You may be moving out of range of the base unit. Move closer or your call may be cut off.

• Check the Battery Level symbol on the display. If it's low, recharge the batteries.

"The Caller Display feature isn't working"

• You need to subscribe to the Caller Line Identification service from your network service provider.

• The caller may have withheld their number by dialing 141. Or they may be calling from a network that does not transmit the caller's number (e.g. if they are making international calls.)

"When I try to make a call, I hear busy tone"

• If you're using a multi-handset system, check whether another handset is already on a call.

"The volume in the earpiece is low when I'm on a call"

• Make sure you're holding the earpiece correctly over your ear.

• Adjust the volume using .

"I cannot store a phonebook entry"

• The maximum number of 50 phonebook entries has been reached. You must delete existing entries to make space for new ones.

Intercom and transfer "I can't transfer a call"

• Make sure that the other handset is in range of the base unit.

• Make sure that you have entered the correct number for the other handset.

Batteries "The handset's battery cells are running low within an hour or two"

• Before you first use the handset, you must leave it to charge on the base unit or charging pod for at least 15 hours.

• You may need to replace the batteries.

• Check the connection between the base unit and the mains power socket.

"I try to recharge the batteries but I still get a warning that they are low"

• You need to replace the batteries. Dispose of used batteries safely – do not burn, immerse them in water, disassemble, or puncture the batteries.

• Do not use non-rechargeable batteries in your handset – they may explode, causing damage.

Registration "I am not able to register another handset"

• The maximum number of 4 handsets has been reached. You will need to un-register a handset in order to register a new one.

If the fault persists

• Disconnect all other instruments connected to the same line and try to make a call.

• Disconnect the base unit from the telephone line and plug a different phone into the master telephone socket. Try making a call. If this works, the line is OK.

• If the call does not work, and you are using a two-way socket adapter, remove it and plug a telephone directly into the socket.
• If the call now works, the adapter may be faulty.
• If you cannot make a call, the fault may be on the exchange line. Contact the service provider.

NOTE:

In compliance with Directive 2002/96/EC, when you purchase a product that comes with the symbol shown on the right, you are required to dispose of electrical and electronic equipment by separate waste collection and you cannot dispose of the product as normal waste. This equipment and all its components, subsystems and consumable materials form an integral part of this product and when you decide to dispose of them you have to take them to a local recycling centre for appropriate waste disposal, in compliance with the current regulations.

Details about the location of these centres can be obtained from your local authority.

Notes for battery disposal

Your product contains batteries covered by the European Directive 2006/66/EC, which must not be disposed of with normal household waste.

Please be aware of the local rules on separate collection of batteries. The correct disposal of batteries helps protect the environment and prevent health hazards.