Dell G2724D User Manual
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Dell G2724D User Manual

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Dell G2724D Monitor
User's Guide
Monitor Model: G2724D
Regulatory Model: G2724Dc

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Summary of Contents for Dell G2724D

  • Page 1 Dell G2724D Monitor User’s Guide Monitor Model: G2724D Regulatory Model: G2724Dc...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Monitor specifications ....13 *Dell Display Manager......15 Resolution specifications .
  • Page 4 Ergonomics......25 Handling and moving your display ... . . 27 Maintenance guidelines .
  • Page 5 ..... 76 Contacting Dell......76...

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 8 Component description Component image DisplayPort cable USB-C to DisplayPort cable • Quick Start Guide • Safety, Environmental and Regulatory Information │ About your monitor...

  • Page 9: Product Features

    Product features The Dell G2724D monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static and LED backlight. The monitor has the following features: • 68.47 cm (27 in.) viewable area display (measured diagonally). • 2560 x 1440 resolution, with full-screen support for lower resolutions.

  • Page 10: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power On/Off button (LED To turn the monitor on or off. indicator) Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. │...

  • Page 11: Back View

    Lists the regulatory approvals. Refer barcode, serial number and to this label if you need to contact Service Tag label) Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 12: Side View

    Side view Bottom view Bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). Security-lock slot Secure your monitor using a security lock (based on Kensington (purchased separately) to prevent unauthorized Security Slot) movement of your monitor.

  • Page 13: Monitor Specifications

    Monitor specifications Description Value Screen type Active matrix-TFT LCD Panel type In-plane switching technology (IPS) Aspect ratio 16:9 Viewable image: Diagonal 684.66 mm (27 in.) Horizontal, Active Area 596.74 mm (23.49 in.) Vertical, Active Area 335.66 mm (13.22 in.) Area 200301.75 mm (310.54 in.
  • Page 14 Height-adjust 130 mm Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange and other key features 2.0 compatibility* Security Security-lock slot (for Kensington locks, sold separately) │ About your monitor...

  • Page 15: Dell Display Manager

    Easy Arrange Memory. 4. Connect your Dell Monitor to multiple input sources and manage these multiple video inputs using Input source. 5. Customize each application with different color mode using Color Preset.

  • Page 16: Resolution Specifications

    Resolution specifications Description Value Horizontal scan range 30 kHz to 250 kHz Vertical scan range 48 Hz to 144 Hz (HDMI 2.1) 48 Hz to 165 Hz (DisplayPort 1.4) Maximum preset 2560 x 1440 resolution Supported video modes Description Value Video display capabilities 480p, 576p, 720p, 1080p, 1440P (HDMI or DisplayPort)

  • Page 17: Preset Display Modes

    Preset display modes HDMI Preset Display Modes Horizontal Vertical Sync polarity Pixel clock Display mode frequency frequency (Horizontal / (MHz) (kHz) (Hz) Vertical) VESA 640 x 480 31.47 59.94 25.18 VESA 640 x 480 37.50 75.00 31.50 IBM 720 x 400 31.47 70.08 28.32...
  • Page 18 DisplayPort Preset Display Modes Horizontal Vertical Sync polarity Pixel clock Display mode frequency frequency (Horizontal / (MHz) (kHz) (Hz) Vertical) VESA 640 x 480 31.47 59.94 25.18 VESA 640 x 480 37.50 75.00 31.50 IBM 720 x 400 31.47 70.08 28.32 VESA 800 x 600 37.88...

  • Page 19: Electrical Specifications

    This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and Dell shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise.

  • Page 20: Physical Characteristics

    • Digital: USB-C to DisplayPort, 24 pins to 20 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material,...

  • Page 21: Environmental Characteristics

    Weight without stand 3.66 kg (8.07 lbs) assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 1.93 kg (4.25 lbs) Environmental characteristics Description Value Compliant standards: • RoHS-compliant • BFR/PVC reduce monitor (The circuit boards are made from BFR/PVC-free laminates.) •...

  • Page 22: Pin Assignments

    Pin assignments DisplayPort connector 20-pin side of the number connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │ About your monitor...

  • Page 23: Hdmi Connector

    HDMI connector 19-pin side of the number connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 24: Plug-And-Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.

  • Page 25: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
  • Page 26 • When sitting, ensure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair’s height or use a footrest if necessary to maintain a proper posture. • Vary your work activities. Try to organize your work so that you do not have to sit and work for extended periods of time.

  • Page 27: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, observe the following guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 28: Maintenance Guidelines

    • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.

  • Page 29: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
  • Page 30 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. 7. Hold the stand riser firmly with both hands and lift the monitor carefully, then place it on a flat surface.

  • Page 31: Using The Tilt, Swivel And Vertical Extension

    Using the tilt, swivel and vertical extension NOTE: These values are applicable to the stand that was shipped with your monitor. To set up with any other stand, see the documentation that shipped with the stand. Tilt, swivel With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

  • Page 32: Rotating The Monitor

    Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise ° │ Setting up the monitor...
  • Page 33 Rotate counterclockwise ° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 34: Connecting Your Monitor

    Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them.

  • Page 35: Connecting The Hdmi Cable(Optional)

    Connecting the HDMI cable(optional) HDMI HDMI 2.1 HDMI 2.1 3. Connect the power cable to the monitor and the wall outlet. Organizing cables Use the cable-management slot to route the cables connected to your monitor. │ Setting up the monitor...

  • Page 36: Turn On The Monitor

    Turn on the Monitor Press the power button to turn on the monitor. │ Setting up the monitor...

  • Page 37: Securing Your Monitor Using Kensington Lock (Optional)

    Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor. (see Security-lock slot). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (sold separately), see the documentation that is shipped with the lock.

  • Page 38: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are applicable for removing the stand that is shipped with your monitor.

  • Page 39: Vesa Wall Mounting (Optional)

    3. Lift the stand assembly up and away from the monitor. VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). See the documentation that shipped with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion at the edge of the desk. 2.

  • Page 40: Operating Your Monitor

    Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the joystick button Use the joystick button on the rear of the monitor to adjust the image settings. 1. Press the joystick to launch the Menu Launcher. 2.

  • Page 41: Joystick Description

    Joystick Description Joystick Description ∞ When the OSD menu is on, press the button to confirm the selection or save the settings. ∞ When the OSD menu is off, press the button to launch the OSD main menu. For more information, see Accessing the menu system.

  • Page 42: Using The Control Buttons

    Using the control buttons Use the control buttons at the rear of the monitor to adjust the specifications of the image being displayed. Control buttons The following table describes the control buttons: Control buttons Description Use the Menu button to launch the On-Screen Display (OSD) and select the OSD menu.

  • Page 43: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Description submenus Game Dell 27 Gaming Monitor Game Preset Modes Standard Brightness / Contrast Game Enhance Mode Input Source Response Time Fast Dark Stabilizer Display Console Mode...
  • Page 44 ∞ Custom Color: Enables you to manually adjust the color settings. Moves the joystick button to adjust the Gain, Offset, Hue and Saturation values and create your own preset color mode. Dell 27 Gaming Monitor Game Preset Modes Standard Brightness / Contrast...
  • Page 45 Icon Menu and Description submenus Dark Stabilizer Improves the visibility in the dark gaming scenarios. The higher value (between 0 to 3), increases the better visibility in dark area of the display image. Console Mode Adjusts Console Mode to On/Off, Color, Gamma or Source Tone Map.
  • Page 46 ∞ Chroma Vision: This feature can apply heat map in dark gaming scenes. ∞ Crosshair: This feature enhances the visibility of in-game crosshair. Dell 27 Gaming Monitor Preset Modes Game Brightness / Contrast Game Enhance Mode...
  • Page 47 Icon Menu and Description submenus Shifts the color of the video image to green or purple. This feature is used to adjust the required flesh tone color. Uses the joystick button to adjust the hue from 0 to 100. Moves the joystick button up to increase the green shade of the video image.
  • Page 48 Icon Menu and Description submenus Brightness/ Uses this menu to adjust the brightness and Contrast contrast. Dell 27 Gaming Monitor Game Brightness / Contrast Input Source Display Menu Personalize Others G2724D Brightness Adjusts the luminance of the backlight (minimum 0;...
  • Page 49 Menu and Description submenus Input Source Uses the Input Source menu to select between the different video signals that may be connected to your monitor. Dell 27 Gaming Monitor Game Brightness / Contrast Input Source HDMI Display Auto Select Reset Input Source...
  • Page 50 Icon Menu and Description submenus Display Uses the display to adjust image. Dell 27 Gaming Monitor Game Aspect Ratio 16:9 Brightness / Contrast Input Color Format Input Source Sharpness Display Desktop Smart HDR Reset Display Menu Personalize Others G2724D Aspect Ratio Adjusts the image ratio to 16:9, Auto Resize, 4:3.
  • Page 51 Icon Menu and Description submenus Smart HDR Moves the joystick button to switch the Smart HDR feature between Desktop, Movie HDR, Game HDR, Custom Color HDR, Display HDR 400 or Off. Smart HDR (High Dynamic Range) automatically enhances the display output by adjusting the settings optimally to resemble life-like visuals.
  • Page 52 Description submenus Menu Selects this option to adjust the settings of the OSD, such as the languages, the amount of time, the menu remains on screen and so on. Dell 27 Gaming Monitor Language English Game Brightness / Contrast Transparency...
  • Page 53 Icon Menu and Description submenus Personalize Selects this option to adjust the settings of the personalization. Dell 27 Gaming Monitor Game Shortcut Key 1 Preset Modes Brightness / Contrast Shortcut Key 2 Brightness/Contrast Input Source Shortcut Key 3 Vision Engine...
  • Page 54 Icon Menu and Description submenus Others Changes the OSD settings, such as the DDC/CI, LCD conditioning and so on. Dell 27 Gaming Monitor Display Info Game Select Brightness / Contrast DDC/CI Input Source LCD Conditioning Display Firmware 00X000 ABCDEFG Menu...
  • Page 55 Service Tag Displays the service tag number of the display. The Service Tag is a unique alpha numeric identifier that enables Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label at the back of the cover.

  • Page 56: Console Mode

    Console Mode Console Mode is specifically designed with the excellent picture quality at a fast response time and a high frame rate of 120 Hz to give the best console game experience. It can support up to 4K resolution in this QHD monitor. Support timing Horizontal Vertical...

  • Page 57: Vision Engine

    Night vision, Clear vision, Chroma vision or Crosshair engines for you to select. Trigger using the OSD or Dell Display Manager to set them up and trigger from the Shortcut key. Use the OSD menu and Shortcut key to launch Vision Engine: 1.
  • Page 58 Personalize Others G2724D Use the Dell Display Manager and Shortcut key to launch Vision Engine: 1. Press the Joystick button to launch the OSD Main Menu. 2. Move the Joystick button to select Game > Vision Engine to initiate it.
  • Page 59 4. Alternatively, Vision Engine settings can be set in Dell Display Manager (Dell Display Manager installed for better gaming experiences). For more information, see Dell Display Manager installation section on https://www.dell.com/G2724D. The Vision Engine Shortcut Key enables you to configure and use a key combination on the keyboard to toggle through the Vision Engines.

  • Page 60: Menu And Power Button Lock

    NOTE: The lock menu can be accessed using this method when the Menu and Power buttons are in unlocked state. Dell 27 Gaming Monitor Select option: G2724D To access the unlock menu, press and hold the button 5 for four seconds. An unlock menu appears at the bottom-right corner of the display.
  • Page 61 Dell 27 Gaming Monitor Select option: G2724D There are three lock options. Menu Description Menu Buttons When Menu Buttons is selected, the OSD menu settings cannot be changed. All buttons are locked except Power button. Power Button When Power Button is selected, the display cannot be turned off using the Power button.

  • Page 62: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, the following message is displayed: HDMI Dell 27 Gaming Monitor The current input timing is not supported by the monitor display. Please 2560x1440, 144Hz change your input timing to or any other monitor listed timing as per the monitor specifications.
  • Page 63 Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1440. Before the DDC/CI function is disabled, the following message is displayed: Dell 27 Gaming Monitor The function of adjusting display setting using PC application will be disabled.
  • Page 64 If an HDMI or DisplayPort cable is not connected, the following dialog box appears. The monitor enters Standby Mode after four minutes if left at this state. Dell 27 Gaming Monitor No HDMI Cable The display will go into Standby Mode in 4 minutes.
  • Page 65 When you select OSD items of Factory Reset in Other feature, the following message appears: Dell 27 Gaming Monitor Are you sure you want to reset to default settings? G2724D For more information, see Troubleshooting. │ Operating your monitor...

  • Page 66: Setting The Maximum Resolution

    1. For Windows 8.1, select the Desktop tile to switch to classic desktop. 2. Right-click the desktop and click Screen Resolution. 3. If you have more than one monitor connected, ensure that you select G2724D. 4. Click the Screen Resolution drop-down list and select 2560 x 1440.

  • Page 67: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following messages appear. While in self-test mode, the power LED remains white. Dell 27 Gaming Monitor No HDMI Cable The display will go into Standby Mode in 4 minutes.
  • Page 68 Dell 27 Gaming Monitor No DP2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/G2724D G2724D NOTE: This dialog box appears even during normal operation and when the video cable is disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; Turn on your computer and the monitor.

  • Page 69: Built-In Diagnostics

    1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press the Joystick button to launch the OSD Main Menu. 3. Move the joystick button to select Others > Self-Diagnostic to initiate the self-diagnostic process. Dell 27 Gaming Monitor Display Info Select Game DDC/CI...
  • Page 70 7. The test is complete when the text screen appears. To exit, toggle the joystick button again. If you do not detect any screen abnormalities upon using the Built-in diagnosticstool, the monitor is functioning properly. Check the video card and computer.

  • Page 71: Common Problems

    Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible Solutions Symptoms experience No video or No picture Ensure that the video cable connecting power LED off the monitor and the computer is properly connected and secure.
  • Page 72 • Cycle power On-Off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Stuck-on pixels LCD screen has •...
  • Page 73 • Restart the computer in the safe mode. Safety related Visible signs of • Do not perform any troubleshooting issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable connecting problems malfunctions on the monitor to the computer is and off connected properly and is secure.

  • Page 74: Product-Specific Problems

    Common What you Possible Solutions Symptoms experience Image retention Faint shadow from • Set the screen to turn off after a few from a static the static image minutes of screen idle time. These can image left on the displayed appears be adjusted in Windows Power Options monitor for a on the screen...
  • Page 75 Specific What you experience Possible Solutions Symptoms The picture does The picture cannot fill • Due to different video formats not fill the entire the height or width of (aspect ratio) of DVDs, the screen the screen monitor may display in full screen.

  • Page 76: Regulatory Information

    G2724D: https://eprel.ec.europa.eu/qr/1503743 Contacting Dell To contact Dell for sales, technical support or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill or Dell product catalog.

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