Dell Inspiron 3583 Service Manual
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Dell Inspiron 3583 Service Manual

Dell Inspiron 3583 Service Manual

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Inspiron 3583
Service Manual
Regulatory Model: P75F
Regulatory Type: P75F106

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Summary of Contents for Dell Inspiron 3583

  • Page 1 Inspiron 3583 Service Manual Regulatory Model: P75F Regulatory Type: P75F106...
  • Page 2 GUID-089FFA4B-3A62-4B51-BDE1-309C58A451D9 Status Released © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2018 - 12 Rev. A00...

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer......................9 Before you begin ................................9 2 After working inside your computer......................10 3 Safety instructions............................11 Electrostatic discharge—ESD protection........................11 ESD field service kit .................................12 Components of an ESD field service kit........................12 ESD protection summary ............................13 Transporting sensitive components..........................13 Lifting equipment ...............................13 4 Recommended tools.............................14...
  • Page 4 13 Replacing the wireless card........................30 Procedure..................................30 Post-requisites.................................. 31 14 Removing the coin-cell battery........................32 Prerequisites..................................32 Procedure..................................32 Procedure..................................32 15 Replacing the coin-cell battery........................34 Procedure..................................34 Procedure..................................34 Post-requisites..................................35 16 Removing the fan............................36 Prerequisites..................................36 Procedure..................................36 17 Replacing the fan............................38 Procedure..................................38 Post-requisites..................................38 18 Removing the solid-state drive/Intel Optane memory module..............
  • Page 5 Prerequisites..................................51 Procedure..................................51 25 Replacing the speakers..........................52 Procedure ..................................52 Post-requisites..................................52 26 Removing the heat sink..........................53 Prerequisites..................................53 Procedure..................................53 27 Replacing the heat sink..........................55 Procedure ..................................55 Post-requisites................................. 55 28 Removing the power-adapter port......................56 Prerequisites..................................56 Procedure..................................
  • Page 6 Prerequisites..................................73 Procedure..................................73 37 Replacing the system board........................76 Procedure ..................................76 Post-requisites..................................78 Entering the Service Tag in the BIOS setup program....................78 38 Removing the power button with fingerprint reader...................79 Prerequisites..................................79 Procedure..................................79 39 Replacing the power button with fingerprint reader................... 81 Procedure ..................................
  • Page 7 48 Removing the display hinges........................97 Prerequisites..................................97 Procedure..................................97 49 Replacing the display hinges........................99 Procedure ..................................99 Post-requisites................................. 99 50 Removing the display cable........................101 Prerequisites..................................101 Procedure..................................101 51 Replacing the display cable........................103 Procedure ..................................103 Post-requisites................................103 52 Removing the display back-cover and antenna assembly................105 Prerequisites..................................105 Procedure..................................
  • Page 8 Enabling Intel Optane memory............................119 Disabling Intel Optane memory............................. 120 WiFi power cycle................................120 Flea power release................................121 57 Getting help and contacting Dell.......................122 Self-help resources.................................122 Contacting Dell................................122 Contents...

  • Page 9: Before Working Inside Your Computer

    Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8 Status Released Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Identifier GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94 Status Released Before you begin Save and close all open files and exit all open applications. Shut down your computer.

  • Page 10: After Working Inside Your Computer

    Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185 Status Released After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer.

  • Page 11: Safety Instructions

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 12: Esd Field Service Kit

    tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc. The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure. Perform the following steps to prevent ESD damage: •...

  • Page 13: Esd Protection Summary

    Status Released Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment: CAUTION: Do not lift greater than 50 pounds.

  • Page 14: Recommended Tools

    Identifier GUID-EA979CC8-84EC-4827-86C4-C80A8C31F4BF Status Released Recommended tools The procedures in this document may require the following tools: • Philips screwdriver #1 • Flat-head screwdriver • Plastic scribe Recommended tools...

  • Page 15: Screw List

    Identifier GUID-CC648B28-FBF9-4A6F-BB11-4C6C2FA3D08A Status Released Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.
  • Page 16 Component Secured to Screw type Quantity Screw image Hinges Palm rest and keyboard M2.5x5 assembly Hinge brackets Display back-cover and (M2.5x4) antenna assembly Hinge brackets Display back-cover and M2x2 antenna assembly I/O board Palm rest and keyboard M2x4 assembly Power-adapter port Palm rest and keyboard M2x3 assembly...

  • Page 17: Removing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-83780D17-EACE-4612-AE35-9454F6F2B6C8 Status Released Procedure Loosen the three captive screws on the base cover.
  • Page 18 NOTE: The following steps are applicable only if you want to further remove any other component from your computer. Disconnect the battery cable from the system board. Press and hold the power button for 5 seconds to ground the computer and drain the flea power. Removing the base cover...

  • Page 19: Replacing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-8D357032-697E-45AF-BC06-14C6A5D8EBE7 Status Released Procedure Connect the battery cable to the system board, if applicable.
  • Page 20 Replacing the base cover...

  • Page 21: Removing The Battery

    In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Identifier GUID-34811F23-7A7F-4B2B-8C5C-F676882335D1 Status Released Prerequisites Remove the base cover.
  • Page 22 Removing the battery...

  • Page 23: Replacing The Battery

    In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Identifier GUID-56C9A431-4D85-4F2D-A35D-1BECE2EB8DAA Status Released Procedure Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly.

  • Page 24: Post-Requisites

    Connect the battery cable to the system board. Identifier GUID-029EDBD3-3EED-4DA1-B2F8-A3A97D2E2804 Status Released Post-requisites Replace the base cover. Replacing the battery...

  • Page 25: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-34811F23-7A7F-4B2B-8C5C-F676882335D1 Status Released Prerequisites...
  • Page 26 Removing the memory modules...

  • Page 27: Replacing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-15DBE686-A4FF-4F35-B325-5883438D1137 Status Released Procedure Align the notch on the memory module with the tab on the memory-module slot.

  • Page 28: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-34811F23-7A7F-4B2B-8C5C-F676882335D1 Status Released Prerequisites...
  • Page 29 Removing the wireless card...

  • Page 30: Replacing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5ED9313D-6C20-4710-9E6D-915C6A5A878E Status Released Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 31: Post-Requisites

    Identifier GUID-029EDBD3-3EED-4DA1-B2F8-A3A97D2E2804 Status Released Post-requisites Replace the base cover. Replacing the wireless card...

  • Page 32: Removing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 33 Removing the coin-cell battery...

  • Page 34: Replacing The Coin-Cell Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5735F64F-CE16-4A89-A4EE-056E07309F00 Status Released Procedure...

  • Page 35: Post-Requisites

    Identifier GUID-029EDBD3-3EED-4DA1-B2F8-A3A97D2E2804 Status Released Post-requisites Replace the base cover. Replacing the coin-cell battery...

  • Page 36: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-34811F23-7A7F-4B2B-8C5C-F676882335D1 Status Released Prerequisites...
  • Page 37 Disconnect the fan cable from the system board. Remove the three screws (M2.5x5) that secure the fan to the palm rest and keyboard board assembly. Lift the fan off the palm rest and keyboard board assembly. Removing the fan...

  • Page 38: Replacing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-B8117E90-137E-4338-862F-57FD91F70AB5 Status Released Procedure Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly.

  • Page 39: Removing The Solid-State Drive/Intel Optane Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-34811F23-7A7F-4B2B-8C5C-F676882335D1 Status Released Prerequisites...
  • Page 40 Removing the solid-state drive/Intel Optane memory module...

  • Page 41: Replacing The Solid-State Drive/Intel Optane Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.

  • Page 42: Post-Requisites

    Identifier GUID-029EDBD3-3EED-4DA1-B2F8-A3A97D2E2804 Status Released Post-requisites Replace the base cover. Replacing the solid-state drive/Intel Optane memory module...

  • Page 43: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 44 Disconnect the interposer from the hard-drive assembly. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard drive. Removing the hard drive...

  • Page 45: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

  • Page 46: Post-Requisites

    Align the screw holes on the hard-drive assembly with the screw holes on the palm rest and keyboard assembly. Replace the four screws (M2x3) that secure the hard-drive assembly to the palm rest and keyboard assembly. Connect the hard-drive cable to the system board and close the latch to secure the cable. Identifier GUID-4E9378EC-64FF-4B54-98B0-8212D062D692 Status...

  • Page 47: Removing The Touchpad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C38F560F-4B0B-4BBC-B713-A5E346FF1982 Status Released Prerequisites...
  • Page 48 Remove the four screws (M2x2) that secure the touchpad to the palm rest and keyboard assembly. Slide and lift the touchpad off the palm rest and keyboard assembly. Removing the touchpad...

  • Page 49: Replacing The Touchpad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-ABB2C4D0-65FD-458C-8947-125374DE45FF Status Released Procedure...

  • Page 50: Post-Requisites

    Identifier GUID-4E9378EC-64FF-4B54-98B0-8212D062D692 Status Released Post-requisites Replace the battery. Replace the base cover. Replacing the touchpad...

  • Page 51: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-8F6C8850-BF7B-47F6-A71E-EA5CC601375B Status Released Prerequisites...

  • Page 52: Replacing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-BE6FBB2D-A610-47AA-9497-5CEFE7C38771 Status Released Procedure NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers.

  • Page 53: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 54 Removing the heat sink...

  • Page 55: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.

  • Page 56: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-418DE02A-7069-48EE-9C00-815AD58579F4 Status Released Prerequisites...
  • Page 57 Removing the power-adapter port...

  • Page 58: Replacing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-1420135E-026E-4C25-B293-F1127C87C1E7 Status Released Procedure Align the screw hole on the power-adapter port with the screw hole on the palm rest and keyboard assembly.

  • Page 59: Post-Requisites

    Identifier GUID-1F49E909-9334-41FC-AFB6-250DDFA147FF Status Released Post-requisites Replace the wireless card. Replace the base cover. Replacing the power-adapter port...

  • Page 60: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-418DE02A-7069-48EE-9C00-815AD58579F4 Status Released Prerequisites...
  • Page 61 Remove the six screws (M2.5x5) that secure the left and right hinges to the system board and palm rest and keyboard assembly. Open the hinges. Lift the palm rest and keyboard assembly at an angle. Slide and remove the palm rest and keyboard assembly off the display assembly. Removing the display assembly...
  • Page 62 After performing all the above steps, you are left with display assembly. Removing the display assembly...

  • Page 63: Replacing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-D4373A8C-9506-4BD2-B962-052DF90370A1 Status Released Procedure...

  • Page 64: Post-Requisites

    Route the display cable through the routing guides on the fan and the palm rest and keyboard assembly. Slide the display cable to the connector on the system board and close the latch to secure the cable. Identifier GUID-1F49E909-9334-41FC-AFB6-250DDFA147FF Status Released Post-requisites Replace the...

  • Page 65: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-9931115C-5CF8-4350-BE49-9682D8D38751 Status Released Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
  • Page 66 Removing the I/O board...

  • Page 67: Replacing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-6997EB7F-49CB-4F37-BBE7-29C988E3C66D Status Released Procedure Using the alignment posts, place the I/O board on the palm rest and keyboard assembly.
  • Page 68 Replace the base cover. Replacing the I/O board...

  • Page 69: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-8F605C1C-7CD6-4EE8-93E7-C810E6793F7C Status Released Prerequisites...
  • Page 70 Remove the screw (M2x3) that secures the power-button board to the palm rest and keyboard assembly. Lift the power-button board, along with the cable, off the palm rest and keyboard assembly. Removing the power-button board...

  • Page 71: Replacing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-BA5A1C34-18A3-45CC-A4D9-3325838F8625 Status Released Procedure Place the power-button board on the palm rest and keyboard assembly and align the screw hole on the power-button board with the screw hole on the palm rest and keyboard assembly.

  • Page 72: Post-Requisites

    Identifier GUID-6D8E0EAB-942C-49EC-BA33-BC48188C4E70 Status Released Post-requisites Replace the fan. Replace the base cover. Replacing the power-button board...

  • Page 73: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 74 Remove the three screws (M2.5x5) that secure the right hinge to the system board. Open the right hinge. Remove the screw (M2x4) that secures the system board to palm rest and keyboard assembly. Lift the system board off the palm rest and keyboard assembly. Removing the system board...
  • Page 75 Removing the system board...

  • Page 76: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 77 Slide the finger-print reader cable into the connector on the system board and close the latch. Slide the I/O-board cable into the connector on the system board and close the latch. Slide the hard-drive cable into the connector on the system board and close the latch. Slide the touchpad cable into the connector on the system board and close the latch.

  • Page 78: Post-Requisites

    Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 79: Removing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.
  • Page 80 Removing the power button with fingerprint reader...

  • Page 81: Replacing The Power Button With Fingerprint Reader

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.

  • Page 82: Post-Requisites

    Identifier GUID-E48EA153-382E-4412-999B-D28F60F5B957 Status Released Post-requisites Replace the system board. Replace the power-button board. Replace the wireless card. Replace the heat sink. Replace the fan. Replace the solid-state drive/Intel Optane. Replace the battery. Replace the base cover. Replacing the power button with fingerprint reader...

  • Page 83: Removing The Palm-Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-9A3AFF66-F7A8-454C-B9B1-A57FE478557C Status Released Prerequisites...
  • Page 84 Removing the palm-rest and keyboard assembly...

  • Page 85: Replacing The Palm-Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C34D24C7-D59B-40DF-B11C-8833CB3AC99E Status Released Procedure Place the palm rest and keyboard assembly on a flat surface.

  • Page 86: Post-Requisites

    Identifier GUID-88C60AAB-B853-4A29-B62D-235BC17773C3 Status Released Post-requisites Replace the power button with fingerprint reader (optional). Replace the system board. Replace the power-button board. Replace the board. Replace the display assembly. Replace the power-adapter port. Replace the touchpad. Replace the hard drive. Replace the speakers. Replace the wireless card.

  • Page 87: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-616E0EF9-C02C-4CE1-AFBF-FD76C7D770FB Status Released Prerequisites...

  • Page 88: Replacing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-ED799521-B674-4DAF-B9EA-EA51EE193505 Status Released Procedure Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place.

  • Page 89: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-62B613DA-97DA-44F0-BC85-68E274D79F2A Status Released Prerequisites...
  • Page 90 Removing the camera...

  • Page 91: Replacing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-712423EE-E5FB-4CF2-940D-C081EABFFEBF Status Released Procedure Align the camera module with the camera cable.
  • Page 92 Replace the base cover. Replacing the camera...

  • Page 93: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-3F343CC4-E548-439F-8159-B7C5FE26DEC9 Status Released Prerequisites...
  • Page 94 Peel the tape adhering the display cable to the back of the display panel. Lift the latch and disconnect the display cable from the display-panel cable connector. Lift the display panel away from the display back-cover and antenna assembly. Removing the display panel...

  • Page 95: Replacing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-DFF5C1EC-0DBD-47A6-9C00-B332DE0C4588 Status Released Procedure Place the display panel on a flat and clean surface.

  • Page 96: Post-Requisites

    Identifier GUID-188A2F85-2E31-42BB-BA89-70434698E90E Status Released Post-requisites Replace the display bezel. Replace the display assembly. Replace the wireless card. Replace the base cover. Replacing the display panel...

  • Page 97: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-8A541BA1-C541-4E40-A068-70AF9A75F13F Status Released Prerequisites...
  • Page 98 Removing the display hinges...

  • Page 99: Replacing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-08DD6973-30A1-4317-9D02-F1110ADF341F Status Released Procedure Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly.
  • Page 100 Replace the wireless card. Replace the base cover. Replacing the display hinges...

  • Page 101: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-E02B7698-ABAB-4A74-8EA3-6396357AE282 Status Released Prerequisites...
  • Page 102 Removing the display cable...

  • Page 103: Replacing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-9DD6D749-47BB-452D-ACF9-E5E4BE938A8B Status Released Procedure Route the display cable along the routing guides, starting from the bottom of the display (near the hinges).
  • Page 104 Replace the wireless card. Replace the base cover. Replacing the display cable...

  • Page 105: Removing The Display Back-Cover And Antenna Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-903B27F5-F40B-4747-937C-E3A1B5D98331 Status Released Prerequisites...
  • Page 106 Removing the display back-cover and antenna assembly...

  • Page 107: Replacing The Display Back-Cover And Antenna Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-E482D1CE-78DD-4346-86D9-36C2CEE09104 Status Released Procedure Place the display back-cover and antenna assembly on a clean and flat surface.

  • Page 108: Device Drivers

    Identifier GUID-C959B142-CF42-4306-A9EA-A640C509AB98 Status Released Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Identifier GUID-925A39C4-0B26-40F8-9404-94B0BFCC4742 Status Released Video drivers In the Device Manager, check if the video driver is installed.

  • Page 109: Intel Virtual Button Driver

    Identifier GUID-E13FC788-9CE7-4370-AFF0-51C6169ADAC3 Status Released Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support. Identifier GUID-543661C6-4009-4F1B-BB4F-6CF5FF28149D Status Released Wireless and Bluetooth drivers In the Device Manager, check if the network card driver is installed.

  • Page 110: System Setup

    Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 111: Boot Sequence

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 112 General-System Information Manufacture Date Displays the manufacture date of the computer. Ownership Date Displays the ownership date of the computer. Express Service Code Displays the express service code of the computer. Memory Information Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available.
  • Page 113 General-System Information Advanced Boot Options Enable Legacy Option ROMs Enable or disable the Legacy Option ROMs. Enable Attempt Legacy Boot Enable or disable Legacy Boot. UEFI Boot Path Security Enable or disable the system to prompt the user to enter the Admin password when booting a UEFI boot path from the F12 boot menu.
  • Page 114 Security Password Bypass Bypass the System (Boot) Password and the internal HDD password prompts during a system restart. Password Change Enable or disable changes to the System and Hard Disk passwords when an administrator password is set. Non-Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator password is set.
  • Page 115 Intel Software Guard Extensions AC Behavior Enables the system to turn on automatically, when AC power is supplied. Enable Intel Speed Shift Technology Enable or disable Intel Speed Shift Technology. Auto On Time Enable to set the computer to turn on automatically every day or on a preselected date and time.

  • Page 116: Clearing Cmos Settings

    Released Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 117: Troubleshooting

    Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu.

  • Page 118: Enhanced Pre-Boot System Assessment (Epsa) Diagnostics

    Released Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner. Diagnostics front page is displayed.

  • Page 119: Enabling Intel Optane Memory

    Amber — Computer is running on battery and the battery has less than 5 percent charge. • Power adapter is connected and the battery is fully charged. • Computer is running on battery and the battery has more than 5 percent charge. •...

  • Page 120: Disabling Intel Optane Memory

    On the Status tab, click Enable to enable the Intel Optane memory. On the warning screen, select a compatible fast drive, and then click Yes to continue enabling Intel Optane memory. Click Intel Optane memory > Reboot to complete enabling your Intel Optane memory. NOTE: Applications may take up to three subsequent launches after enablement to see the full performance benefits.

  • Page 121: Flea Power Release

    Identifier GUID-8CEF1F7A-1327-43EB-9E2E-8EC169AEFE4A Status Released Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Turn off your computer.

  • Page 122: Getting Help And Contacting Dell

    GUID-39EA7331-A2B3-4040-BFCB-14E617C557D7 Status Released Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 15. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com...
  • Page 123 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Getting help and contacting Dell...

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