Honeywell Home Lyric LCP500-L User Reference Manual
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Honeywell Home Lyric LCP500-L User Reference Manual

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User Reference Guide
R e f: L CP 50 0 - L/ LC P5 0 0 -L C
800-18078H
11/15 Rev. H
Ready To Arm - Chime
12:00PM
December 31, 2014
Security
66F
Mostly Sunny
Smart Scenes
5-Day Forecast
Automation
Video
Notices
Settings
1

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  • Page 1 User Reference Guide Ready To Arm - Chime 12:00PM December 31, 2014 Security Automation Video Mostly Sunny Smart Scenes Notices Settings 5-Day Forecast R e f: L CP 50 0 - L/ LC P5 0 0 -L C 800-18078H 11/15 Rev. H...
  • Page 2 System Compatibility Notice This Honeywell Home security system is designed for use with devices manufactured or approved by Resideo Technologies, Inc., through its subsidiary Ademco Inc. (“Resideo”). Your security system is not designed for use with any device that may be attached to your security system's touchpad or other communicating bus if Resideo has not approved such device for use with your security system.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS OVERVIEW ..................................5 About This Guide ............................... 5 Basic Functions ................................6 About the Control Panel ............................. 7 Home Button Status Indications ..........................7 The Tools Menu ................................. 8 SECURITY ................................... 11 Security Features ..............................11 False Alarm Prevention ............................12 Arming the System ..............................
  • Page 4 Date / Time ................................49 Events ..................................50 Keypad ..................................50 TESTING YOUR SYSTEM ............................51 Testing Sensors (Walk Test) ............................ 51 Testing Communications ............................52 Reboot ..................................52 MAINTENANCE ................................53 Care and Cleaning ..............................53 Battery Replacement ..............................53 Communication Module Replacement........................

  • Page 5: Overview

    Overview The Lyric™ Controller combines a security system and home automation with an easy to use interface. All functions can be operated from the Controller and many Lyric features can be accessed from internet-connected smart devices. Security functions can be operated from optional wireless keys and wireless keypads. Wireless and wired sensors provide burglary protection and smoke and combustion detectors provide early fire and carbon monoxide (CO) warnings.

  • Page 6: Basic Functions

    Basic Functions Press the button below the touchscreen to return to the Home screen from other functions Security Press Security features on the Home screen Arm in Stay mode and enter a user code Arm in Away mode and enter a user code Disarm system &...

  • Page 7: About The Control Panel

    About the Control Panel Built-in Camera WiFi status Status Armed Stay July 31 Security Automation Video Touch Screen 76°F Sunny Smart Scenes Notices Settings 5-Day Forecast Panic Home USB Port (underside) lyric-074-V0 The display may vary with your connected devices and services. •...

  • Page 8: The Tools Menu

    Audible Indicators Beeping sounds accompany entry/exit countdowns, pressed buttons and other functions. Volume is adjustable for voice announcements, chimes and most sounds. Alarms are signaled by the Controller’s built-in sounder. Alarm volume is not adjustable. Software Update Notifications Software updates for the Controller are published periodically. Most updates request user permission. Select Accept, Yes or OK to install the update.
  • Page 9 Notices Home > Notices The Notices icon alerts you to new information from your security company. Press for more information. Messages Home > Security > Message Audio messages for all users can be recorded on the Controller. NOTE Audio Messages on the Controller are deleted when the system’s firmware is updated. To work with Messages: 1.

  • Page 11: Security

    Security Home > Security IMPORTANT If the Controller is beeping rapidly when you enter the premises, an alarm has occurred and an intruder still be nearby. LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe location. Security Features NOTES • • • • For Lyric™ to report alarms over the internet, your Wi-Fi® network MUST have power at all times.

  • Page 12: False Alarm Prevention

    False Alarm Prevention Many false alarms are caused by minor problems, such as a door left ajar when exiting the home. Lyric™ includes several features to help prevent false alarms. Note that some are optional or must be programmed by the installer. Disabling these features may increase security, but might also increase the chance of false alarms.

  • Page 13: Arming The System

    Arming the System The Home button beneath the screen lights green when the system is ready to be armed. If the button is blinking green, the system is not ready to arm. Before arming your system, all protected doors, windows, and other protection zones should be closed or Bypassing Protection Zones).
  • Page 14 Arm Away Security > Arm Away By default, this mode’s exit delay countdown is accompanied by a beeping sound. 1. Enter a user code or press Quick Arm. (If desired, click Silent Exit first.) 2. The system beeps twice and announces “Armed Away; exit now”. The exit delay countdown begins.

  • Page 15: Disarming The System

    Arm Night Security > Arm Stay The Arm Night feature must be enabled by your security professional. 1. Select Arm Stay to display the keypad. 2. Select Arm Night and then enter a user code. 3. The system beeps and announces, “Armed Night Stay; exit now”. The exit delay countdown begins.

  • Page 16: Entry And Exit Delays

    Bypassing Protection Zones (continued) 5. Arm the system as usual. Press Clear Bypass to un-bypass any previously bypassed zones. Any zones with faults must be addressed before arming the system. Entry and Exit Delays NOTE: Entry and exit delay times are programmed by your installer. There is room to jot them down in Your System Information, near the end of this guide.

  • Page 17: Panic Alarms

    Panic Alarms Available Panic modes may vary, depending on the options programmed by your installer. IMPORTANT Please note the difference between the Panic button below the touchscreen and the different Panic icons on the touchscreen. Activating a Panic Alarm 1. Press and hold the button on the Controller until Panic icons appear on the screen.

  • Page 18: Chimes/Voice Annunciations

    Cancelling a Panic Alarm (continued) If a silent alarm has been activated and the Home screen is displayed: 1. Select Security on the Home screen. Typically, a Disarm icon appears; a Security status message such as “Not Ready To Arm” may be displayed. 2.

  • Page 19: Audio Alarm Verification (Two-Way Voice)

    Audio Alarm Verification (Two-Way Voice) This feature allows your central monitoring station to listen to or talk with persons on the premises when an alarm has occurred. NOTES • System announcements are disabled when this feature is active. • Fire and CO alarms will prevent Audio Alarm Verification from operating. •...

  • Page 21: Automation: An Introduction

    Automation: An Introduction Home > Automation IMPORTANT Automation can ONLY be used for lifestyle enhancement. It must not be used for personal safety or property protection. Smart Scenes Smart Scenes can automate Lyric™ functions for security, comfort and energy savings by controlling your system’s connected devices.

  • Page 23: Automation: Smart Scenes

    Automation: Smart Scenes Home > Smart Scenes IMPORTANT When the Controller is connected to Resideo Total Connect™ (or other compatible remote services), Smart Scenes can be created and modified ONLY via remote services. Smart Scenes can be created, deleted or edited ONLY by the Master User. See Smart Scenes and User Access more about types of users and their access to different functions.

  • Page 24: Creating A Smart Scene

    Creating a Smart Scene These instructions apply to the creation and operation of Smart Scenes from the Lyric™ Controller’s screen. As above, if your system is connected to Total Connect® remote services, you can create Smart Scenes only through Total Connect. Working with Smart Scenes from Total Connect differs slightly. (Note that Anytime scenes are labeled as “When you manually run this scene”...
  • Page 25 7. Select Scheduled. a. Select the type of user who can run the Smart Scene. b. Select Scheduled to display clock and calendar settings. c. Set a time when the Smart Scene will start. Be sure to specify AM or PM. You can select Sunrise or Sunset instead of setting a time on the clock.
  • Page 26 b. Restore Zone Type starts the Smart Scene when any zone with the selected Zone Type returns to its normal state (such as a door closing). The options are the same as Event Zone Type options. NOTE: Event Zone Type and Restore Zone Type are separate settings. For example, a given Smart Scene can be triggered by a Fire Alarm (Fire No Verification as the Event Zone Type) OR by an open door closing (Entry/Exit as the Restore Zone Type).

  • Page 27: Hold/Run/Show

    d. After adding a device and its desired operation to the Smart Scene, press Save. Other available devices are displayed again so that they can be added to the Smart Scene. NOTE: In most situations, specific Security and Device information is displayed by pressing the Down arrow.

  • Page 29: Automation: Voice Command

    Automation: Voice Command Home > Security > Tools > Voice Command Not to be confused with voice annunciation of system status (Home > Settings). Voice Command offers control of Smart Scenes and Video by speaking in plain language. User-selected trigger phrases spoken near the Controller alert the system to listen for further instructions.

  • Page 30: Voice Command Assignment

    Voice Command Assignment Voice Commands must be assigned to existing Smart Scenes to function. See Smart Scenes for more information. NOTES • • • • Only the “Cameras” command is active without setup. It is not included in the assignable commands listed below.

  • Page 31: Counter (Sensitivity Settings)

    Counter (Sensitivity Settings) Press on the Setup menu. This screen summarizes the interpretation of trigger and command phrases heard by the system. Count Displays the number of times a trigger or command has been heard by the controller. Accuracy The user-set level of sensitivity to spoken trigger and command phrases. Last 10 Represents the accuracy with which Lyric™...

  • Page 33: Automation: Z-Wave Devices

    Automation: Z-Wave Devices Z-Wave automation functionality is supplementary only and has not been evaluated NOTE by compliance agency. Z-Wave® technology is designed to automate devices in a home control network. The Lyric™ Controller is a security enabled Z-Wave device that supports Z-Wave Network Wide Inclusion (NWI) Mode. The Controller and Z-Wave devices added to your system are linked together in a wireless network.

  • Page 34: Operating Z-Wave Devices Manually

    Operating Z-Wave Devices Manually 1. On the Z-Wave® Device Management menu, select one of the device categories. 2. Select the device you wish to operate. Controls appear. 3. Lighting controls might offer an On/Off button or a slide control for dimmers. 4.

  • Page 35: Deleting Z-Wave Devices (Exclude)

    Including Thermostats Install and test thermostats before Including them in your system. Refer to the device’s instructions for more information about installation. Notes on Thermostats for more information about using thermostats with Lyric™. Deleting Z-Wave Devices (Exclude) To delete (Exclude) a Z-Wave® device: 1.

  • Page 36: Failed Devices (Failed Nodes)

    View Enrolled Controllers Press to display controller information: Primary or Secondary, Z-Wave Library Rev., Home ID, device type, device ID, node number, manufacturer, Secured or Non-Secured. Reset Controller Press to delete all Z-Wave® nodes in the Controller, and reset the Controller’s Home ID. When prompted, press Yes to confirm.

  • Page 37: Garage Doors

    Garage Doors Home > Automation > Garages Garage door operation from the Controller requires installation of a garage door control kit. Consult your security professional for more information. The Lyric™ Controller can remotely operate and monitor as many as four garage doors. The system can be armed when the garage door is opened.

  • Page 38: Important Notes About Z-Wave Devices

    Important Notes About Z-Wave Devices WARNING: NOT FOR USE WITH MEDICAL OR LIFE SUPPORT EQUIPMENT! Z-Wave® enabled devices should never be used to supply power to, or control the On/Off status of medical and/or life support equipment. Some Z-Wave devices may not communicate low-battery notifications to the Lyric™ Controller. •...

  • Page 39: Notes On Thermostats

    Notes on Thermostats IMPORTANT Resideo is not responsible for property damages due to improper setting of thermostat modes. If Lyric™ is linked with Total Connect®, 7-day schedules saved in Total Connect will not affect • thermostat operation. In each thermostat used (as many as 6), both of the thermostat’s Zones must be programmed. The •...

  • Page 40: Z-Wave Compatibility

    Leviton/ViziaRF+ Dimmers Kwikset Smartcode Deadbolt Lock Leviton/ViziaRF+ Plug-In Appliance Modules Thermostats GE Wireless Lighting Control Dimmers Honeywell Home Z-Wave Thermostat (ZWSTAT) GE Wireless Lighting Control Switches Wayne Dalton Z-Wave Thermostat GE Wireless Lighting Control Plug-In Appliance Modules Trane® Z-Wave Thermostat...

  • Page 41: Video

    Video Home > Video The Controller can display live video from as many as eight Wi-Fi®-connected cameras. The Controller’s built-in camera is dedicated solely to Total Connect® remote services. The images it captures can be viewed only through Total Connect. NOTE Lyric™...

  • Page 42: Video Recovery

    Video Recovery Home > Security > Tools > Wi-Fi Config If video from remote cameras is lost or becomes distorted, the system can attempt to reset video streaming. By default, Lyric™ automatically begins to recover video about 60 seconds after Wi-Fi®...

  • Page 43: Users And Security Codes

    Users and Security Codes Home > Security > Tools > Users Lyric™ uses 4-digit codes to restrict certain functions to selected users. A special 4-digit code can be set to trigger the system’s Duress function. User codes can be used interchangeably when performing system functions (a system armed with one user's code can be disarmed by another user's code), with the exception of the Guest Code described below.

  • Page 44: Adding Users And Assigning Codes

    Adding Users and Assigning Codes 1. On the Home screen, press Security. 2. Press Tools, and enter the Master User code. 3. Select Users. Existing Users are displayed, along with the Guest and Duress code listings. Four asterisks appear on each listing that has a security code already established. User Settings for full details.

  • Page 45: User Settings

    User Settings User Name Newly-created users are given a default name. To customize a user’s name: 1. Press Name at upper left on the display. A keyboard appears. 2. Press Clear to delete the default name. 3. Enter the desired name, using as many as 10 characters. 4.

  • Page 47: System Settings

    System Settings Brightness/Volume/Cleaning Home > Settings Adjust voice and system sounds with the Volume slider. System sounds include zone alert chimes and countdown beeps. Adjust touchscreen brightness with the Brightness slider. NOTES • • • • As the sliders move, the Controller previews changing volume and brightness levels. •...

  • Page 48: Software Updates

    Manually Configure Access Point (continued) 6. Choose the same security protocol as your router. Options include Open, wpa/wpa2 and WPA2. (WEP is not supported.) 7. If a password is required, press Key, and enter the password. 8. Press Join. A confirmation screen appears. 9.

  • Page 49: Slide Show

    Key Fob Firmware (Wireless Keys) SiX™ Series wireless keys: We recommend that you have the key fob handy so you can work with it as instructed during this procedure. 1. On the Advanced menu, press Update Keyfob Firmware. 2. Press Start and follow the instructions on the screen. 3.

  • Page 50: Events

    Events Home > Security > Tools > Events The Controller keeps a log of system events such as: Arm/Disarm • Alarm, Trouble and Fault • Changes in status of Z-Wave® devices • The system can save up to 6000 events. When the log is full, the oldest 2000 entries are deleted to make room for logging new events.

  • Page 51: Testing Your System

    Testing Your System NOTE: TESTING SHOULD BE PERFORMED WEEKLY. Before testing, the system should be disarmed and all protected doors and windows closed. The Home button should show green. No alarm messages are sent to your alarm monitoring company during these tests. Press Tools and enter the 4-digit Master User code.

  • Page 52: Testing Communications

    Testing Communications Home > Security > Tools > Advanced > Comm. Test These tests check the system’s cellular network and internet (Wi-Fi®/Ethernet) connections. On the Advanced menu, press Comm. Test. The options vary with the devices installed in your system. Select the desired option to test connectivity and/or send test messages to the Central Station.

  • Page 53: Maintenance

    Maintenance The Lyric™ Controller is designed to require little maintenance. However, testing your system is strongly recommended, and regular cleaning is suggested. Test the system weekly. • Testing Your System for more information. Test your system after any alarm occurs. •...
  • Page 54 Battery Replacement (continued) 5. Unplug the battery and remove it as seen below. 6. Install the replacement battery; remember to replace the connector inside the battery compartment. 7. Depending on your choice of a standard- or high-capacity replacement battery, position the battery retainer clip as seen below.

  • Page 55: Communication Module Replacement

    Sensors IMPORTANT The Lyric™ Controller beeps every 40-45 seconds when a sensor reports a low battery. A sensor with a low battery will continue to operate for up to 30 days. However, the battery must be replaced within 30 days of this audible warning beginning to sound. Clear sensor low-battery warnings by entering a user code on the Controller.
  • Page 56 Communication Module Replacement (continued) 1. With the system not armed, select Tools on the Security menu. 2. Enter the 4-digit Master User code. 3. Select Advanced. 4. Select Install Cellular Module. Follow the on-screen instructions for changing the module. 5. Press OK on the screen in step 4. The system confirms installation. 6.

  • Page 57: System Display And Buttons

    SYSTEM DISPLAY and Buttons Zone numbers, location and other information may be displayed with status indications. Failure and Trouble indications and on-screen Panic buttons appear in red. Home Screen Security Automation Video Smart Scenes Notices Settings Control Panel Buttons Below Touchscreen Panic Home Press and hold for on-screen options...
  • Page 58 Features/Various Icons may appear in red or orange to indicate device status. Problems involving Z-Wave® devices are indicated by the Automation icon appearing in gray on the Home screen. Clean Control Automation Date/Time Panel Tools Switches Reminders Voice Thermostats Users Command Locks Events...

  • Page 59: Wireless Keys

    WIRELESS KEYS Key Assignments Your wireless keys (key fobs) are set up by your installer. You might wish to write down each button’s preprogrammed function in the spaces below. NOTES • One or more buttons may have been programmed for Panic function. •...

  • Page 61: Event Log Codes

    Event Log Codes The Lyric™ Controller’s Event Log can record and display as many as 6000 system events. Events are stored locally in the Controller, in chronological order and sent to your monitoring company as needed. When the maximum number of stored events is reached, the oldest 2000 entries are deleted to make room for logging new events.
  • Page 62 Event Log Codes Code Definition Event Log Display RF Low Battery RF Low Battery Trouble, Smoke High Sensitivity Smoke Hi Sens. Trouble, Smoke Low Sensitivity Smoke Lo Sens. Open/Close by User Arm Away/Disarmed Open/Close Automatic Automatic O/C (or Scheduled Arming) Cancel Cancel Remote Arm/Disarm...
  • Page 63 Event Log Codes Code Definition Event Log Display 3405 Thermostat Fan Mode Auto Thermostat Fan Mode Auto 3406 Thermostat Fan Mode Manual On Thermostat Fan Mode Manual On 3407 Thermostat Fan Mode Circulate Thermostat Fan Mode Circulate 3408 Thermostat Set Heat Point Thermostat Set Heat Point (and temperature) 3409 Thermostat Set Cool Point...

  • Page 65: Appendix: Video Doorbell

    Appendix: Video Doorbell If your system is set up with a Video Doorbell, you have options to change the doorbell description and chime tone, or delete it from the system. If you later decide to add a video doorbell to your system, see the installation and set up instructions below.
  • Page 66 Video Doorbell Installation 1. Install the Video Doorbell according to its instructions. 2. Connect the Video Doorbell to your Wi-Fi® network. [If it is already connected, skip to step 3.] a. Put the doorbell into hotspot mode by pressing and holding the doorbell button until it blinks alternating red and green.

  • Page 67: Glossary

    Glossary Arm Away Enables all exterior and interior security protection provided by door and window sensors and motion detectors. Arm Custom Allows authorized users to arm the system with selected zones bypassed or with entry delays disabled. Arm Stay Enables exterior protection; sounds an alarm if protected doors or windows are disturbed. Allows bypassing of selected zones, permitting movement within the home without unwanted alarms.

  • Page 69: Fire/Co Alarm System

    Fire/CO Alarm System Your fire alarm system (if installed) is active 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke, heat and/or carbon monoxide detectors will automatically activate your security system, triggering a loud, intermittent tone from the Lyric™ Controller. The sound alternates with the voice announcement, sounding every 15 seconds.

  • Page 71: National Fire Protection Association Smoke Detector Recommendations

    National Fire Protection Association Smoke Detector Recommendations With regard to the number and placement of smoke and heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below. Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household.

  • Page 72: Emergency Evacuation

    Emergency Evacuation Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. 2.

  • Page 73: Regulatory Agency Statements

    Regulatory Agency Statements FEDERAL COMMUNICATIONS COMMISSION (FCC) & ISED STATEMENTS The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment. CLASS B DIGITAL DEVICE STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use.
  • Page 74 IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a professional installer. TO THE INSTALLER Lyric™-3G, Lyric-3GC The external antenna must not exceed a maximum directional gain (including cable loss) of 6.0 dBi at 850 MHz and 2.5 dBi at 1900 MHz.

  • Page 75: Owner's Insurance Premium Credit Request

    OWNER'S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit. A. GENERAL INFORMATION: Insured's Name and Address: Insurance Company: Policy No.: Lyric™ Controller ___________________________ Other Type of Alarm: Burglary Fire Both Installed by:...

  • Page 77: Your System Information

    Your System Information Your local authorized service representative is the person best qualified to service your alarm system. Arranging a program of regular service is advisable. Security Company/Installer: Name: Phone: Address: DELAY DURATIONS, ARMING OPTIONS AND EMERGENCY TYPES Exit Delay time ______________ Entry Delay 1 time ____________ Entry Delay 2 time ____________ ARM NIGHT enabled...
  • Page 78 ZONES Zone Number Location and Description...
  • Page 79 SMART SCENES Smart Scene Name Description Z-WAVE® DEVICES Type Name Location...
  • Page 80 - Notes –...
  • Page 81 - Notes -...

  • Page 82: Limitations Of This Alarm System

    Limitations of This Alarm System WARNING! While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons.

  • Page 83: Two Year Limited Warranty

    TWO YEAR LIMITED WARRANTY Resideo Technologies Inc., is the company behind and the manufacturer of this product (“Seller”), 2 Corporate Center Drive, Melville, New York 11747 warrants its products to be free from defects in materials and workmanship under normal use and service, normal wear and tear excepted, for 24 months from the manufacture date code;...
  • Page 84 P.O. Box 9040, Melville, NY 11747 Ref: LCP500-L/LCP500-LC © 2020 Resideo Technologies, Inc. All rights reserved. The Honeywell Home trademark is used under license from Honeywell International, Inc. This product is manufactured by Resideo Technologies, Inc. and its affiliates. 800-18078H 11/15 Rev. H...

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