Page 1
USER MANUAL ELITE Technology for life’s new rhythm...
Page 2
A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
Page 4
4.1 Charging the earbuds 4.2 Fast charge the earbuds 4.3 Charging the charging case using USB 4.4 Charging the charging case using the Jabra wireless charging pad 5. What the LEDs mean ....15 6. How to pair ........17 6.1 Pairing with a mobile device...
Page 5
7.16 Audio notifications 7.17 Update firmware 7.18 Reset the earbuds 8. Applications and firmware up- date ..........37 8.1 Jabra Sound+ 9. Support ........38 9.1 FAQ and technical specifications 9.2 How to care for your earbuds 9.3 Replacement accessories 9.4 Using replacement earbuds...
Page 6
1. Welcome Thank you for using the Jabra Elite 10. We hope you will enjoy it! Here are some key features you will benefit from the Jabra Elite 10: • Jabra ComfortFit relieves in-ear pressure for all-day wearing • Spatial Sound with Dolby Head Tracking for Dolby Atmos* experience •...
Page 7
2. Overview LEFT EARBUD RIGHT EARBUD Microphones Left Right button button Microphones Microphones Wireless charging case Earbuds battery LED Charging case battery LED Charging port...
2.1 Included accessories EarGels pre-mounted on the earbuds USB-C charging cable 2.2 Optional accessories Optional accessories are available at jabra.com/ accessories Wireless charging pad...
3. How to wear Microphone Insert each earbud into your ear and ensure the microphones are pointed towards your mouth. It is recommended to try all EarGel sizes with sound and ANC on to find the right size for you. Choose the EarGel size that feels comfortable and that seals your ear canal to get the best ANC and audio experience.
Page 10
3.1 How to attach the EarGels Align the triangle on the EarGel and earbud and firmly press together. To confirm the EarGel is attached correctly, refer to the following images.
4. How to charge Get up to 6 hours on a single charge when playing music with ANC on, with a total charge of up to 27 hours with the charging case. If you use the earbuds without ANC and HearThrough, you’ll get even more battery, with up to 8 hours in the earbuds when playing music, and a total of 36 hours with the charging case.
Page 12
Fast charging the earbuds requires that the charging case has a minimum of 30% battery. You can see the current battery level of the earbuds and charging case using the Jabra Sound+ app when the earbuds are connected.
Page 13
4.3 Charging the charging case using USB It takes up to 3 hours to fully charge the earbuds and the charging case using a USB-C charging cable. USB-C The charging case uses the standard USB voltage of 5V +- 0.25V. It is not recommended to charge the earbuds using a power supply with a higher voltage.
Page 14
Jabra wireless charging pad Place the charging case in the center of the Jabra wireless charging pad. The LED on the charging case will flash to indicate the charging case is placed correctly. It takes up to 3 hours to fully charge the earbuds and the charging case.
5. What the LEDs mean EARBUD STATUS LED High battery Medium battery Low battery Resetting CHARGING CASE STATUS LED High battery Medium battery Low battery Critically low battery (earbuds not charging) Firmware update...
Page 16
CHARGING CASE STATUS WITH USB CABLE Firmware updating High battery Medium battery Firmware update error (see Section 7.16) Low battery Fully charged CHARGING CASE STATUS WITH WIRELESS CHARGING PAD Firmware updating High battery Medium battery Firmware update error (see Section 7.16) Low battery When fully charged, the LEDs on the charging case and wireless charging pad will turn off.
6. How to pair 6.1 Pairing with a mobile device 3 Sec 1. Power on the earbuds by removing them from the charging case. Alternatively, press and hold (2 sec) the Left and Right buttons simultaneously to power the earbuds on. 2.
Page 18
6.2 Swift Pair with Windows computer 1. Power on the earbuds by removing them from the charging case. Alternatively, press and hold (2 sec) the Left and Right buttons to power the earbuds on. 2. Wear the earbuds and press and hold (3 sec) the Left and Right buttons simultaneously until you hear the pairing notification.
Page 19
6.3 Google Fast Pair with Android devices Ensure the version of your Android device is 6.0 or higher. 1. Power on the earbuds by removing them from the charging case. Alternatively, press and hold (2 sec) the Left and Right buttons to power the earbuds on.
7. How to use Left button Right button 7.1 Power the earbuds off/on To power off the earbuds, place them in the charging case. To power on the earbuds, remove them from the charging case. Alternatively, the earbuds can be manually powered off by pressing the Left and Right buttons on the earbuds simultaneously.
Right button Next track when listening to music Triple-press the Right button when listening to Restart track or music previous track Repeat to skip to the previous track Most functions can be reassigned using MyControls in the Jabra Sound+ app.
Press the Left or Mute/unmute Press the Left or Right button microphone Right button Press and hold Volume up the Right button Press and hold the Volume down Left button Most functions can be reassigned using MyControls in the Jabra Sound+ app.
Page 23
Most functions can be reassigned using MyControls in the Jabra Sound+ app. To include Off as a Sound mode option, go to Headset settings > General in the Jabra Sound+ app and select HearThrough, ANC & Off option.
Page 24
ANC experience. Left button Switch Press the Left between button when not on HearThrough a call and ANC ANC sound mode can also be turned off using the Jabra Sound+ app.
Page 25
HearThrough experience. Left button HearThrough Switch between Press the Left button HearThrough when not on a call and ANC HearThrough sound mode can also be adjusted and turned off using the Jabra Sound+ app.
Sidetone experience. Sidetone is on by default during calls and can be turned off/on and adjusted using the Jabra Sound+ app. By default, Sidetone cannot be turned off/on using the earbuds. However, it can be added to the earbuds using MyControls in the Jabra Sound+ app.
Page 27
7.9 Mono earbud use The right or left earbud can be used individually for music playback or for calls. To activate mono earbud mode, place the unused earbud into the charging case. The earbud that is worn will automatically switch to HearThrough. Left button Left earbud only Switch...
Page 28
Right button Right earbud only Press the Right button Play/pause when listening to music music Answer call Press the Right button End/Reject Double-press the call Right button Mute/unmute Press the Right button microphone when on a call Double-press the Next track Right button when listening to music Triple-press the Right...
Page 29
To resume the music, return the earbud to your ear within 60 seconds. After 60 seconds, the music can be manually resumed by pressing the Right button. Auto-pause music and calls can be turned on/ off in the Jabra Sound+ app.
Page 30
To exit sleep mode, press and hold (2 sec) the button on each earbud. Alternatively, place the earbuds in the charging case and then remove them from the charging case. Sleep mode can be configured in the Jabra Sound+ app.
Page 31
Spatial Sound is off by default and it can be configured using the Jabra Sound+ app. Head Tracking recalibrates the soundscape depending on your head movements to simulate a 360°...
Page 32
7.13 MyControls MyControls is a feature in the Jabra Sound+ app that enables you to reassign most functions to each of the earbud buttons, offering you the flexibility to configure the earbuds precisely to your personal preference. By default, the functions listed below cannot be controlled using the earbuds;...
The advanced multiple call functions listed below can be added to the earbuds using MyControls in the Jabra Sound+ app. • Hold current call and answer incoming call • Switch between held call and current call...
Page 34
Voice button when not on assistant a call Voice assistant settings can be configured using the Jabra Sound+ app. 7.16 Audio notifications The earbuds indicate factory reset, battery level, pairing and Bluetooth connection status using audio notifications. You can select between tone or voice notifications using the Jabra Sound+ app.
7.17 Update firmware The Jabra Elite 10 can be updated to the latest firmware version using the Jabra Sound+ app. If notifications are enabled in the Jabra Sound+ app, you will receive an automatic notification when a firmware update is available.
Page 36
7.18 Reset the earbuds Resetting the earbuds clears the list of paired devices and resets all settings. 1. Place both earbuds in the charging case. 2. Press and hold (10 sec) the Left and Right buttons on the earbuds simultaneously until the LED inside the charging case flashes pink.
Page 37
8. Applications and firmware update 8.1 Jabra Sound+ Jabra Sound+ is a mobile application that allows you to configure and update the Jabra Elite 10 based on your needs.
Page 38
9. Support 9.1 FAQ and technical specifications The Jabra Elite 10 FAQ, cerfications and technical specifications are available at jabra.com/support 9.2 How to care for your earbuds • Always store the earbuds in the charging case and safely protected. • To prevent the depletion of the battery...
9.3 Replacement accessories Replacement or additional accessories can be purchased online at jabra.com/accessories Left and right earbud set Charging case EarGels...
Page 40
2. Open the charging case lid and remove the earbuds. 3. Wear the earbuds and follow the voice instructions to pair to your mobile device. 4. Update the earbud firmware using the Jabra Sound+ app.
Page 41
9.5 Using a replacement charging case Before using a replacement charging case for the first time, it will need to be synced with your current earbuds and charged for 1 hour. 1. To begin syncing, place your current earbuds inside the replacement charging case and close the lid for 10 seconds.
Need help?
Do you have a question about the ELITE 10 and is the answer not in the manual?
Questions and answers