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Washer dryer XQG100- WN54C8A10W User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents 1 Safety ........... 4 8 Buttons ........ 25 1.1 General information.... 4 9 Programmes ...... 29 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 35 1.4 Safe installation ...... 5 11 Laundry........ 35 1.5 Safe use ........ 6 11.1 Preparing the laundry ....
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16 Home Connect ...... 41 23 Technical data ...... 62 16.1 Setting up the Home Con- 23.1 Information regarding Free nect app ........ 42 and Open Source Software... 62 16.2 Setting up Home Connect.. 42 24 Applicable standard.... 63 16.3 Activating Wi-Fi on the ap- pliance ........ 42 16.4 Deactivating Wi-Fi on the appliance .......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. WARNING ‒ Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶...
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Safety en ▶ Call customer services. → Page 61 An ingress of moisture can cause an electric shock. ▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
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en Safety Unwashed laundry that has come into contact with solvents, oil, wax, wax remover, paint, grease or stain remover may ignite when drying is in progress. ▶ Do not place laundry in this appliance to be dried if the laundry has not been washed first.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the appli- mediately if they come into contact ance afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 35 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
en Installation and connection Remove the foam parts on the un- 4.5 Removing the transit derside. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport.
Installation and connection en Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transport locks to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.6 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose.
en Installation and connection Open the water tap carefully and 4.7 Aligning the appliance check that the connection points In order to reduce noise and vibra- are tight. tion and to prevent the appliance Water outlet connection types from moving, align the appliance cor- rectly.
Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 46 Note: Observe the manufacturer's in-...
Familiarising yourself with your appliance en Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. ate the appliance by lightly pressing Buttons and display on the display with your finger or...
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en Familiarising yourself with your appliance Navigating in the menu Confirming or cancelling in the message If a menu shows certain symbols, you can navigate in the menu. If the display shows a message, you Press the symbol. can confirm or cancel an action. ▶...
first time en The switch-on process takes a few Colour Setting seconds. Grey Cannot be activ- a After a few seconds, the appliance ated displays the start animation and the programme overview. Changing a setting value Set the Drum Care programme. If a menu shows a scale for a setting, Close the door.
en Display 7 Display The display shows the current settings, options or relevant information. 7.1 Programme menu The programme menu is the main menu of the display. In this menu, you can adjust important settings for the operation of the appliance or navigate to other menus.
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Display en Display Designation Description Cold – 90 Temperature Set temperature in °C. → "Buttons", Page 25 Drum cleaning Reminder to clean Drum is dirty. Run the Drum Care pro- is recommen- the drum gramme for cleaning and caring for the ded. Please drum and the outer tub.
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en Display Display Designation Description Unable to con- ¡ No water pressure. tinue pro- ¡ The water pressure is too low. gramme: No water supply. Please turn on the tap. Pro- gramme will continue auto- matically. The program Detergent drawer The detergent drawer has not been cannot run if pushed in fully.
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Buttons en 8 Buttons With the More Programs button, you can open the sub-menu for additional programme settings. The additional programme settings are listed in the over- view for the buttons. The selection of programme settings depends on the programme that is set. Button Selection Description...
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en Buttons Button Selection Description Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
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Buttons en Button Selection Description Mute ¡ Activate Activate or deactivate operating sig- nals and information signals. ¡ Deactivate Silent ¡ Activate Activate or deactivate quiet operation, Wash e.g. for operation at night. ¡ Deactivate The operating signals and the informa- tion signals are deactivated and the appliance is adjusted for quiet opera- tion, e.g.
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en Buttons Button Selection Description Drying ¡ Activate Activate or deactivate washing with subsequent drying, or change the dry- ¡ Deactivate ness level. ¡ Changing the dry- ness level Remote ¡ Activate → "Remote start", Page 42 start ¡ Deactivate...
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Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. Max. load load (kg) (kg) Wash Dry- Large Items Wash items made from synthetic or blended – fabrics. Suitable for large items of laundry, e.g. bed- ding, throws, sofa covers, bed covers, and easy-care curtains.
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en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses.
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Programmes en Programme Description Max. Max. load load (kg) (kg) Wash Dry- Note: The temperature and spin speed cannot be adjusted in this programme and are set automatically. The maximum temperature is 40 °C. The maximum spin speed is 1400 rpm. Down Wash pillows, duvets or clothing stuffed with down and fillings with synthetic fibres.
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en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- ¡ 40 °C: Antibacterial programme. ¡ Cold: Rinse the drum to remove hair and fluff. Use washing powder that contains bleach. Place the washing powder containing bleach in the manual dosing compartment. → "Detergent drawer", Page 18 Halve the amount of detergent to avoid foam- ing.
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Programmes en Programme Description Max. Max. load load (kg) (kg) Wash Dry- Gentle Dry Dry items made from synthetic or blended fab- – rics. Gentle programme with low temperatures for delicate fabrics. Intensive Dry Dry items made from cotton or linen. –...
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en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- Cottons Wash hard-wearing items made from cotton, 10.0 linen or blended fabrics. Suitable for heavily soiled laundry. Also suitable as a short programme for nor- mally soiled laundry when you activate ...
Accessories en 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 61. Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx.
en Detergents and care products The switch-on process takes a few 12 Detergents and care seconds. a After a few seconds, the appliance products displays the start animation and the programme overview. The manufacturer's instructions for use and dosage can be found on the a An audible function test is carried packaging.
operation en If required, adjust the programme 13.5 Opening the door settings. Press on the edge of the door. → "Adjusting the programme set- tings", Page 37 13.3 Adjusting the pro- gramme settings Requirement: A programme is set. → "Setting a programme", Page 36 Adjust the programme settings. ▶...
en operation During the drying cycle, the appli- 13.7 Adding detergent and ance checks whether it is possible care product to add laundry. For programmes in which intelligent Note: If you want to add laundry, dosing is not possible or desirable, follow the instructions on the dis- you can add detergent manually.
Childproof lock en a The childproof lock also remains 13.12 Unloading the laundry activated when the appliance is in Open the door. standby mode and in the event of → "Opening the door", Page 37 a power cut. Remove the laundry from the 14.2 Deactivating the child- drum.
en Intelligent dosing system saved when the appliance is in 15.2 Filling the dispensers standby mode. If you want to use the intelligent dos- → "Buttons", Page 27 ing system or if the appliance dis- ¡ Pour detergent or fabric softener plays a notification during operation into the compartment for manual of the appliance, fill the dispensers.
Home Connect en Pour liquid detergent and fabric 15.4 Basic dosage softener into the relevant dis- The basic dosage depends on the pensers. manufacturer's instructions for the de- → "Detergent drawer", Page 18 tergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that cor- responds to the dosage for a stand- ard load of approximately 10 items of...
en Home Connect ¡ Operating the appliance on the ap- 16.3 Activating Wi-Fi on the pliance itself always takes priority. appliance During this time it is not possible to operate the appliance using the Note: When Wi-Fi is activated, the en- Home Connect app. ergy consumption increases in com- parison to the values specified in the 16.1 Setting up the consumption value table.
Basic settings en ¡ Following a power cut. ¡ Status of any previous reset to factory settings. Activating remote start This initial registration prepares the Requirements Home Connect functions for use and ¡ The appliance is connected to your is only required when you want to home WiFi network.
en Cleaning and servicing To exit the basic settings, press re- Basic setting Description turn back . Light Ring Activate or deac- tivate the illumin- ated ring. 18 Cleaning and servi- Drum care re- Activate or deac- cing minder tivate the re- minder to clean To keep your appliance working effi- the drum.
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Cleaning and servicing en Protect the electrical connection Unclip the detergent drawer cover ▶ on the rear against water, deter- and remove it. gent and fabric softener residue. Put the appliance into standby mode. → "Put the appliance into standby mode", Page 39 Pull out the detergent drawer.
en Cleaning and servicing Clean the detergent drawer and Clean the housing of the detergent the cover with a soft, damp cloth drawer in the appliance. or hand shower. Push in the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them. 18.3 Cleaning the drain pump Clean the drain pump regularly, at least once a year, as well as in the...
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Cleaning and servicing en Slide a sufficiently large container CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Insert the pump cap. Cleaning the drain pump Requirement: The drain pump is empty. → Page 46 Since water may remain in the drain pump, unscrew the pump cap carefully. Screw the pump cap as far as it will go. Clean the interior, the thread on the pump cap and the pump hous- ing.
Cleaning and servicing en Remove any blockages from the 18.4 Cleaning the intake intake opening. opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Note: Do not use any sharp or poin- ted objects.
en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting The drying time is too Run the Drum Care programme without any laun- ▶ long. dry or detergent. Creasing. The load is too large. The laundry lies in the drum for too long after drying. Remove the laundry from the drum as soon as the drying programme has finished.
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en Troubleshooting Fault Cause and troubleshooting The door cannot Power failure. be opened. Open the door using the emergency release. ▶ → "Emergency release", Page 60 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. Easy Iron is activated. Select the programmes that are suitable for the ▶...
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Detergent or care products have congealed in dis- pensers of the intelligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 36 Drain the dispenser. → "Cleaning the detergent drawer", Page 44 Clean the dispenser.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
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Troubleshooting en Fault Cause and troubleshooting No connection to the Ensure that the home network is available. home network. Reconnect the appliance to the home network. → "Setting up Home Connect", Page 42 Drying programme Door is not closed. does not start. Close the door. ▶...
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en Troubleshooting Fault Cause and troubleshooting The laundry is too Make sure that the water tap also remains open ▶ damp. during the drying phase. The ambient temperature is greater than 30 °C. Ensure that the appliance is only operated in a well ▶...
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Troubleshooting en Fault Cause and troubleshooting Spin noise during the Thermal spinning is active. drying phase. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Water inlet noise dur- Drying phase requires water. ing the drying phase.
en Transportation, storage and disposal Empty the dispensers. 19.1 Emergency release Releasing the door 20.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 46 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
en Consumption values Appliance depth 64.5 cm 22 Consumption values with door closed Appliance depth 114.2 cm Deactivate the automatic dosing (i- with door open Dos) function for the tests. Weight 84.1 kg Washing class Maximum load 10.0 kg Energy consump- 0.850 kWh/cycle tion Mains voltage 220 V, 50 Hz Minimum in- Water consump- 57.0 l/cycle...
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Applicable standard en cence information via your GB 17625.1 Electromagnetic Home Connect app: "Profile -> Legal compatibility – information -> Licence Information". Limits – Limits You can download the licence in- for harmonic cur- formation on the brand product web- rent emissions site.
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