Panasonic KX-TG6500C Operating Instructions Manual
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Panasonic KX-TG6500C Operating Instructions Manual

Panasonic KX-TG6500C Operating Instructions Manual

5.8 ghz expandable cordless answering system
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TG6500C_Cover.fm Page 1 Thursday, September 30, 2004 4:53 PM
5.8 GHz Expandable Cordless Answering System
Operating Instructions
KX-TG6500C
Model No.
Pulse-or-tone dialing capability
This unit is Call Display compatible. To display the caller's name and phone
number, you must subscribe to Call Display service.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca

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  • Page 1 This unit is Call Display compatible. To display the caller’s name and phone number, you must subscribe to Call Display service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...
  • Page 2 TG6500C_Cover.fm Page 2 Thursday, September 30, 2004 4:53 PM Thank you for purchasing your new Panasonic cordless telephone. Call Display and Call Waiting Service, where available, are telephone company services. After subscribing to Call Display this phone will display a caller’s name and phone number.
  • Page 3 TG6500C_Cover.fm Page 3 Thursday, September 30, 2004 4:53 PM Expanding Your Phone KX-TG6500C includes 1 handset and 1 base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit.

  • Page 4: Table Of Contents

    TG6500C_TOC.fm Page 4 Thursday, September 30, 2004 4:54 PM Contents Using the Other Line Preparation During a Conversation..42 For Best Performance ..6 Call Display Service ..43 Location of Controls .
  • Page 5 TG6500C_TOC.fm Page 5 Thursday, September 30, 2004 4:54 PM Contents Using the PAUSE Button Remote Code....82 (For PBX Line/Long Distance Voice Menu ....83 Calls) .

  • Page 6: For Best Performance

    TG6500C_Preparation.fm Page 6 Thursday, September 30, 2004 4:54 PM For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 16). Base unit location/Noise Calls are transmitted between the base unit and handset using wireless radio waves.

  • Page 7: Location Of Controls

    TG6500C_Preparation.fm Page 7 Thursday, September 30, 2004 4:54 PM Location of Controls Base unit [ANSWER ON] Button and [MEMO] Button (p. 79) Indicator (p. 72) [ERASE] Button (p. 78) Display (p. 11) ERASE ERASE MEMO MEMO NEW MESSAGE MESSAGE MESSAGE [PROGRAM] Indicator (p.
  • Page 8 TG6500C_Preparation.fm Page 8 Thursday, September 30, 2004 4:54 PM Location of Controls Handset Back side Ringer/Message Alert Indicator (p. 34, 41) Antenna Speaker Receiver Display (p. 10) Soft Keys (p. 9) Headset Jack (p. 88) [OFF] Button (p. 18, 35) ] (TALK) Button (p.
  • Page 9 TG6500C_Preparation.fm Page 9 Thursday, September 30, 2004 4:54 PM Location of Controls How to use the soft keys/navigator keys Handset soft keys 3 soft keys are used to select functions displayed SPIPRIVACY1 IN USE directly above each key. Functions displayed above each key will change depending on the state of use.

  • Page 10: Displays

    TG6500C_Preparation.fm Page 10 Thursday, September 30, 2004 4:54 PM Displays Handset 1 23 4 56 PRIVACY1 L1 L2 10 missed calls LINE1 LINE2 SEARCH “ ” and “ ” indicate the status of each line as follows: Off (invisible) The line is free. The line is being used.
  • Page 11 TG6500C_Preparation.fm Page 11 Thursday, September 30, 2004 4:54 PM Displays Base unit “ ” indicates the line 1 ringer on the base unit is off 1 2 3 (p. 27). F F ULL “ ” indicates the line 2 ringer on the base unit is off (p.

  • Page 12: Installation

    Bottom of the base unit Power Outlet (AC 120 V, 60 Hz) AC Adaptor • USE ONLY WITH Panasonic AC ADAPTOR PQLV1. • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •...

  • Page 13: Connecting The Telephone

    TG6500C_Preparation.fm Page 13 Thursday, September 30, 2004 4:54 PM Installation Connecting the Telephone Line Cord Connect the telephone line cord(s) to the base unit. If your unit is connected to a telephone line with DSL service, see page 15. To connect to a 2-line telephone jack 2-Line Telephone Jack (CA14A)
  • Page 14 TG6500C_Preparation.fm Page 14 Thursday, September 30, 2004 4:54 PM Installation To connect to 2 single-line telephone jacks Single-Line Telephone Jacks (CA11A) 4-Wire Telephone Line Cord with GREEN Plugs LINE 2 2-Wire Telephone Line Cord with TRANSPARENT Plugs TRANSPARENT GREEN Plug Plug LINE 1 If you use the unit as a single-line telephone only...
  • Page 15 TG6500C_Preparation.fm Page 15 Thursday, September 30, 2004 4:54 PM Installation For DSL service users If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations or the unit may not display caller’s name and/or phone number properly.

  • Page 16: Installing The Battery In The Handset

    TG6500C_Preparation.fm Page 16 Thursday, September 30, 2004 4:54 PM Installation Installing the Battery in the Handset Insert the battery (1) and press it down until it snaps into the compartment (2). Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow.
  • Page 17 A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery Battery information After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use (TALK)

  • Page 18: Programmable Settings

    TG6500C_Preparation.fm Page 18 Thursday, September 30, 2004 4:54 PM Programmable Settings Programming Guidelines Handset This unit has several programmable functions which can be selected from the function menu on the display (p. 19). The soft key works as The soft key works as The soft key works The soft key works BACK...

  • Page 19: Function Menu Table

    TG6500C_Preparation.fm Page 19 Thursday, September 30, 2004 4:54 PM Programmable Settings Function Menu Table Handset You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys (p.

  • Page 20: Display Language

    TG6500C_Preparation.fm Page 20 Thursday, September 30, 2004 4:54 PM Programmable Settings Display Language Handset You can select either “English” or “Français” (French) as the display language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing Initial setting [d] or [B], then press the soft key ( SELECT Scroll to “Change language”...

  • Page 21: Voice Guidance Language

    TG6500C_Preparation.fm Page 21 Thursday, September 30, 2004 4:54 PM Programmable Settings Voice Guidance Language Handset You can select either “English” or “Français” (French) as the voice guidance language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing Initial setting [d] or [B], then press the soft key ( SELECT...

  • Page 22: Date And Time

    TG6500C_Preparation.fm Page 22 Thursday, September 30, 2004 4:54 PM Programmable Settings Date and Time Handset We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. Press [MENU].

  • Page 23: Dialing Mode

    TG6500C_Preparation.fm Page 23 Thursday, September 30, 2004 4:54 PM Programmable Settings For Call Display service users (p. 43) • When a call is received, the unit automatically adjusts the date and time if the time is incorrect. • The unit will automatically adjust the date and time for daylight saving time. •...

  • Page 24: Line Mode

    TG6500C_Preparation.fm Page 24 Thursday, September 30, 2004 4:54 PM Programmable Settings Line Mode Handset The line mode for both lines is preset to “B” and generally should not be adjusted. If the line buttons on the base unit do not light properly, or the line status icons ( ) are not displayed on the handset properly, the line mode selection is incorrect.

  • Page 25: Auto Talk

    TG6500C_Preparation.fm Page 25 Thursday, September 30, 2004 4:54 PM Programmable Settings Auto Talk Handset The Auto Talk feature allows you to answer calls by simply lifting the handset off the base unit (or the charger, for accessory handset users, p. 3). You do not need to press [C] or [s].

  • Page 26: Ringer Volume

    TG6500C_Preparation.fm Page 26 Thursday, September 30, 2004 4:54 PM Programmable Settings Ringer Volume You can set the handset and base unit ringer volumes to high, medium, low, or off for each line. The factory preset for both lines is HIGH. If the handset or base unit ringer is turned off for both lines, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls.
  • Page 27 TG6500C_Preparation.fm Page 27 Thursday, September 30, 2004 4:54 PM Programmable Settings Temporary ringer off While the handset is ringing, you can turn the ringer off temporarily by pressing [OFF]. The handset will ring again the next time a call is received for that line. Base unit ringer volume (use either the base unit or the handset) Base Unit...

  • Page 28: Ringer Tone

    TG6500C_Preparation.fm Page 28 Thursday, September 30, 2004 4:54 PM Programmable Settings Ringer Tone You can set the handset and base unit ringers to use one of 8 ringer patterns for each line. “Tone 1” to “Tone 4” are bell ringer patterns. “Melody 1” to “Melody 4” are melody patterns.
  • Page 29 TG6500C_Preparation.fm Page 29 Thursday, September 30, 2004 4:54 PM Programmable Settings Press the soft key ( SAVE • To select the other line, repeat from step 3. Press [OFF]. Base unit ringer tone (use either the base unit or the handset) Base Unit Make sure the base unit is not being used.

  • Page 30: Preparing The Answering

    TG6500C_Preparation.fm Page 30 Thursday, September 30, 2004 4:54 PM Preparing the Answering System Greeting Message Base Unit You can record a personal greeting message of up to 2 minutes for each line or a common greeting message for both lines. If you do not record your own message, one of 2 pre-recorded greetings will be played for callers (p.
  • Page 31 TG6500C_Preparation.fm Page 31 Thursday, September 30, 2004 4:54 PM Preparing the Answering System • If “ ” is displayed, 6 beeps sound and “Your greeting was not recorded. Record your greeting again.” is announced. Start again from step 1. To review the greeting 1.

  • Page 32: Caller's Recording Time

    TG6500C_Preparation.fm Page 32 Thursday, September 30, 2004 4:54 PM Preparing the Answering System Caller’s Recording Time Handset You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. Each line has its own setting. The factory preset for both lines is “3 minutes”.

  • Page 33: Number Of Rings

    TG6500C_Preparation.fm Page 33 Thursday, September 30, 2004 4:54 PM Preparing the Answering System Number of Rings Handset You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. Each line has its own setting. The factory preset for both lines is “4”.

  • Page 34: Recording Mode

    TG6500C_Preparation.fm Page 34 Thursday, September 30, 2004 4:54 PM Preparing the Answering System Recording Mode Handset 2 recording modes are available. The factory preset is “Standard recording (60 min)”, which provides more recording time (60 min) and standard sound quality. “Enhanced recording (30 min)”...

  • Page 35: Making Calls

    TG6500C_CordlessTel1.fm Page 35 Thursday, September 30, 2004 4:56 PM Making Calls System capabilities Up to 3 extensions (3 handsets or 2 handsets and the base unit) can be used at a time, providing that the system has 2 or more handsets (p. 3). The maximum operating number may decrease depending on the state of use.
  • Page 36 TG6500C_CordlessTel1.fm Page 36 Thursday, September 30, 2004 4:56 PM Making Calls Hands-free Digital Duplex Speakerphone For best performance, please note the following: • Speak alternately with the other party in a quiet room. • If you or the other party has difficulty hearing, press [d] to decrease the speaker volume.
  • Page 37 TG6500C_CordlessTel1.fm Page 37 Thursday, September 30, 2004 4:56 PM Making Calls To redial using the redial list (Memory Redial) The last 5 phone numbers dialed are stored in the redial list. 1. Press [REDIAL/PAUSE]. • The last number dialed is displayed. 2.
  • Page 38 Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF.

  • Page 39: Using The Base Unit

    TG6500C_CordlessTel1.fm Page 39 Thursday, September 30, 2004 4:56 PM Making Calls When the handset is not in use, you can also turn this feature on or off by performing the following steps: 1. Press [MENU] while the handset is not in use. 2.
  • Page 40 TG6500C_CordlessTel1.fm Page 40 Thursday, September 30, 2004 4:56 PM Making Calls To redial the last number dialed Press [SP-PHONE] or a line button, then press [REDIAL/PAUSE]. To put a call on hold Press [HOLD] during a conversation. • The line button flashes. To return to the call, press the line button that is flashing.

  • Page 41: Answering Calls

    TG6500C_CordlessTel1.fm Page 41 Thursday, September 30, 2004 4:56 PM Answering Calls When a call is received, the unit rings, “Incoming call” and the called line are displayed, and the Ringer/Message Alert indicator on the handset and the line button on the base unit flash rapidly. 2 calls can be handled simultaneously on separate telephone lines by the handset and the base unit, or by 2 handsets (when the system has 2 or more handsets, p.

  • Page 42: Using The Other Line During A Conversation

    TG6500C_CordlessTel1.fm Page 42 Thursday, September 30, 2004 4:56 PM Using the Other Line During a Conversation When a call is being received on the other line during a conversation, you will hear 2 tones. The line button will flash rapidly on the base unit. You can answer the second call while holding the first call.

  • Page 43: Call Display Service

    TG6500C_CordlessTel1.fm Page 43 Thursday, September 30, 2004 4:56 PM Call Display Service This unit is compatible with Call Display services offered by your telephone company. If you subscribe to Call Display service, caller names and phone numbers will be displayed and recorded in the Caller List. How caller information is displayed When a call comes in, the unit will ring and caller Example...

  • Page 44: Using The Caller List

    TG6500C_CordlessTel1.fm Page 44 Thursday, September 30, 2004 4:56 PM Using the Caller List This unit can record information for up to 50 different callers for both lines combined and store this information in the Caller List. Caller information is sorted by the most recent call to the oldest.

  • Page 45: Calling Back From The Caller List

    TG6500C_CordlessTel1.fm Page 45 Thursday, September 30, 2004 4:56 PM Using the Caller List What “ ” and “ ” mean SMITH,JACK Indication of which line the caller information was 555-333-4444 received from. 3:10P JUN.10 What “ ” means SMITH,JACK “Q” indicates you have already viewed this caller 555-333-4444 information or answered the call.

  • Page 46: Editing The Caller's Phone

    TG6500C_CordlessTel1.fm Page 46 Thursday, September 30, 2004 4:56 PM Using the Caller List Editing the Caller’s Phone Number Handset You can edit a phone number in the Caller List by adding the long distance code “1” or removing its area code. You can also edit a phone number to store it in the phone book (p.

  • Page 47: Storing Caller Information

    TG6500C_CordlessTel1.fm Page 47 Thursday, September 30, 2004 4:56 PM Using the Caller List Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in the phone book. Press [d] or [B] to enter the Caller List. Scroll to the desired caller by pressing [d] or [B].

  • Page 48: Phone Book

    TG6500C_CordlessTel1.fm Page 48 Thursday, September 30, 2004 4:56 PM Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to another (p.
  • Page 49 TG6500C_CordlessTel1.fm Page 49 Thursday, September 30, 2004 4:56 PM Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters Keys...

  • Page 50: Dialing From The Phone Book

    TG6500C_CordlessTel1.fm Page 50 Thursday, September 30, 2004 4:56 PM Phone Book Dialing from the Phone Book Handset Press the soft key ( ), then press the SEARCH Phone book soft key (C). 10 items 0-9=Name search • The display shows the number of stored items. dB=Scroll list •...

  • Page 51: Chain Dial

    TG6500C_CordlessTel1.fm Page 51 Thursday, September 30, 2004 4:56 PM Phone Book Index table Keys Index Keys Index Symbols, 1 M, N, O, 6 A, B, C, 2 P, Q, R, S, 7 D, E, F, 3 T, U, V, 8 G, H, I, 4 W, X, Y, Z, 9 J, K, L, 5...

  • Page 52: Editing An Item In The Phone Book

    TG6500C_CordlessTel1.fm Page 52 Thursday, September 30, 2004 4:56 PM Phone Book Editing an Item in the Phone Book Handset Press the soft key ( ), then press the soft key (C). SEARCH Scroll to the desired item by pressing [d] or [B]. •...

  • Page 53: Copying Items In The Phone Book

    TG6500C_CordlessTel1.fm Page 53 Thursday, September 30, 2004 4:56 PM Phone Book Copying Items in the Phone Book Handset (When the System Has 2 or More Handsets) You can copy 1 or all phone book items between 2 handsets. The destination handset will save the items in its phone book.
  • Page 54 TG6500C_CordlessTel1.fm Page 54 Thursday, September 30, 2004 4:56 PM Phone Book To copy all of the items in your phone book to another handset Make sure the destination handset is not in use. Press [MENU]. Scroll to “Copy phone book” by pressing Copy phone book [d] or [B], then press the soft key ( SELECT...

  • Page 55: Speed Dialer

    TG6500C_CordlessTel2.fm Page 55 Thursday, September 30, 2004 4:56 PM Speed Dialer Storing Phone Numbers Base Unit You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. Press [PROGRAM].

  • Page 56: Intercom

    TG6500C_CordlessTel2.fm Page 56 Thursday, September 30, 2004 4:56 PM Intercom Intercom calls can be made between a handset and the base unit, and between 2 handsets (when the system has 2 or more handsets, p. 3). You can page all handsets at once from the base unit, and announce the page to all handsets (Voice Paging, p.

  • Page 57: Answering Intercom Calls

    TG6500C_CordlessTel2.fm Page 57 Thursday, September 30, 2004 4:56 PM Intercom During an intercom call: • If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. • If an incoming call is being received, you will hear 2 tones (incoming call tone, p.

  • Page 58: Voice Paging

    TG6500C_CordlessTel2.fm Page 58 Thursday, September 30, 2004 4:56 PM Intercom Voice Paging Base Unit The base unit user can make a voice announcement that is heard through the speakers of all handsets. • When 4 handsets are registered to the base unit, and if one handset user is in conversation using the Booster feature, one of the remaining 3 handsets will not receive the voice announcement.

  • Page 59: Transferring A Call

    TG6500C_CordlessTel2.fm Page 59 Thursday, September 30, 2004 4:56 PM Transferring a Call You can transfer an outside call to the base unit or a handset. Handset Base Unit From the to the Handset: e.g. LINE 1 on hold. (1) During a call, press [HOLD/INTERCOM]. Press extension# to transfer •...
  • Page 60 TG6500C_CordlessTel2.fm Page 60 Thursday, September 30, 2004 4:56 PM Transferring a Call From a Handset to another Handset (when the system has 2 or more handsets) During a call, press [HOLD/INTERCOM], e.g. LINE 1 on hold. then page another handset by pressing its Press extension# extension number ([1] to [4]).
  • Page 61 TG6500C_CordlessTel2.fm Page 61 Thursday, September 30, 2004 4:56 PM Transferring a Call Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset 1. During a call, press [HOLD/INTERCOM]. 2. Press the extension number ([0] for the base unit, [1] to [4] for the handset).

  • Page 62: Conference Calls

    TG6500C_CordlessTel2.fm Page 62 Thursday, September 30, 2004 4:56 PM Conference Calls Conference call with 2 outside calls While you are talking with an outside caller, you can make or answer a second call on the other line, and then combine the calls to establish a conference call. Handset Base Unit During a call, press [HOLD/...

  • Page 63: Call Share

    TG6500C_CordlessTel2.fm Page 63 Thursday, September 30, 2004 4:56 PM Conference Calls Conference with an outside call and an intercom call While you are talking with an outside caller, another user can join the conversation using the handset or the base unit and establish a conference call. Handset Base Unit During a call, press [HOLD/...

  • Page 64: Room Monitor

    TG6500C_CordlessTel2.fm Page 64 Thursday, September 30, 2004 4:56 PM Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room.
  • Page 65 TG6500C_CordlessTel2.fm Page 65 Thursday, September 30, 2004 4:56 PM Room Monitor To monitor with Handset The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. Press [HOLD/INTERCOM], then press the soft key ( MONITOR To call the base unit, press [0].

  • Page 66: Special Features

    TG6500C_CordlessTel2.fm Page 66 Thursday, September 30, 2004 4:56 PM Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot hear you. When muting your conversation, you can hear the other party. Handset Press the soft key ( MUTE •...

  • Page 67: Temporary Tone Dialing (For Rotary Or Pulse Service Users)

    TG6500C_CordlessTel2.fm Page 67 Thursday, September 30, 2004 4:56 PM Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Handset Base Unit Press [*] (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc.

  • Page 68: Flash Button

    TG6500C_CordlessTel2.fm Page 68 Thursday, September 30, 2004 4:56 PM Special Features FLASH Button Handset Base Unit Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.

  • Page 69: Incoming Call Tone

    TG6500C_CordlessTel2.fm Page 69 Thursday, September 30, 2004 4:56 PM Special Features Incoming Call Tone Handset Base Unit During an outside call, you can be informed of another incoming call on the other line. During an intercom call (p. 57) or while using the Room Monitor feature (p. 65), you can also be informed of incoming calls by 2 tones.

  • Page 70: Line Selection

    TG6500C_CordlessTel2.fm Page 70 Thursday, September 30, 2004 4:56 PM Special Features Line Selection When you make or answer a call, the handset and base unit can automatically select the line when you press [C] or [s] on the handset or [SP-PHONE] on the base unit.

  • Page 71: Key Tone

    TG6500C_CordlessTel2.fm Page 71 Thursday, September 30, 2004 4:56 PM Special Features Base unit line selection Handset Press [MENU]. Scroll to “Initial setting” by pressing Initial setting [d] or [B], then press the soft key ( SELECT Scroll to “Set base unit” by pressing [d] Set base unit or [B], then press the soft key ( SELECT...

  • Page 72: Operation

    TG6500C_TAM.fm Page 72 Thursday, September 30, 2004 4:58 PM Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message. When turning the Answering System on, you can select the lines it will answer calls from. •...

  • Page 73: Monitoring Incoming Calls

    TG6500C_TAM.fm Page 73 Thursday, September 30, 2004 4:58 PM Automatic Answering Operation To turn off the Answering System Press [ANSWER ON]. • The indicator light goes out, and the unit announces “Answer off”. • To turn the Answering System off for one line when both lines are turned on, select the line which you want to leave on by pressing [LINE SELECT], then press [ANSWER ON].

  • Page 74: Listening To Messages

    TG6500C_TAM.fm Page 74 Thursday, September 30, 2004 4:58 PM Listening to Messages Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 22). The unit will indicate that new messages have been recorded in the following ways: —...

  • Page 75: Using The Handset (Remote Operation)

    TG6500C_TAM.fm Page 75 Thursday, September 30, 2004 4:58 PM Listening to Messages • If a call is received during playback, the unit rings and playback stops. To answer the call, press the called line button. For playback, start again from the beginning after hanging up.
  • Page 76 TG6500C_TAM.fm Page 76 Thursday, September 30, 2004 4:58 PM Listening to Messages To play back messages for the desired line(s) 1. Press the soft key ( ), then press the soft key ( SEARCH PLAY 2. To listen to messages for LINE 1, press [#][1]. To listen to messages for LINE 2, press [#][2].
  • Page 77 TG6500C_TAM.fm Page 77 Thursday, September 30, 2004 4:58 PM Listening to Messages For Call Display service users (p. 43) During playback, the handset display shows the name and/or number of the caller whose message is being played. To call the displayed number: 1.

  • Page 78: Erasing Messages

    TG6500C_TAM.fm Page 78 Thursday, September 30, 2004 4:58 PM Erasing Messages The unit will announce the remaining recording time after playback if it is less than 10 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ ”...

  • Page 79: Message

    TG6500C_TAM.fm Page 79 Thursday, September 30, 2004 4:58 PM Erasing Messages Handset Press the soft key ( , then press the soft key ( SEARCH PLAY Press [*][5] to erase all messages. Wait until “No messages” is heard. • While erasing messages, alarm tones will be heard. •...

  • Page 80: Transferring A Call To The Answering System

    TG6500C_TAM.fm Page 80 Thursday, September 30, 2004 4:58 PM Transferring a Call to the Answering System Base Unit Handset When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the Answering System, where the caller can leave a message.

  • Page 81: Remote Operation From A Touch Tone Phone

    TG6500C_TAM.fm Page 81 Thursday, September 30, 2004 4:58 PM Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 83). •...

  • Page 82: Remote Code

    TG6500C_TAM.fm Page 82 Thursday, September 30, 2004 4:58 PM Remote Operation from a Touch Tone Phone Remote Code Handset The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code.

  • Page 83: Voice Menu

    TG6500C_TAM.fm Page 83 Thursday, September 30, 2004 4:58 PM Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press [1]. All Message Playback. Press 1 to play back all messages. All recorded messages are Press 2 for other functions.

  • Page 84: Direct Remote Operation

    TG6500C_TAM.fm Page 84 Thursday, September 30, 2004 4:58 PM Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code (p. 81), you can also control your unit by direct commands instead of using the voice menu. To end remote operation, hang up at anytime.

  • Page 85: Wall Mounting

    TG6500C_Usefulinfo.fm Page 85 Thursday, September 30, 2004 4:58 PM Wall Mounting This unit can be mounted on a wall phone plate. Connect the AC adaptor. To Power Outlet Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). Insert the hooks on the wall mounting adaptor into holes ( ) and ( ) on...
  • Page 86 TG6500C_Usefulinfo.fm Page 86 Thursday, September 30, 2004 4:58 PM Wall Mounting Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. •...
  • Page 87 TG6500C_Usefulinfo.fm Page 87 Thursday, September 30, 2004 4:58 PM Wall Mounting To remove the wall mounting adaptor While pushing down the RELEASE LEVERS (A) remove the adaptor (B). RELEASE LEVERS...

  • Page 88: Belt Clip

    ( Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please only use a Panasonic KX-TCA86, KX-TCA91 or KX-TCA92 headset. Connecting an optional headset Open the headset jack cover, and insert the headset plug into the headset jack as shown below.

  • Page 89: Direct Commands

    TG6500C_Usefulinfo.fm Page 89 Thursday, September 30, 2004 4:58 PM Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys. Menu item Command Selection items Page Ringer volume Line 1 [1] [1] [1]...
  • Page 90 TG6500C_Usefulinfo.fm Page 90 Thursday, September 30, 2004 4:58 PM Direct Commands Menu item Command Selection items Page Recording mode [0] [6] [4] [1] : Standard recording p. 34 (60 min) [2] : Enhanced recording (30 min) Display language [0] [8] [1] [1] : English [2] : French p.

  • Page 91: Cancelling Registration/Re-Registration

    TG6500C_Usefulinfo.fm Page 91 Thursday, September 30, 2004 4:58 PM Cancelling Registration/Re-registration Cancelling the Handset Registration Handset If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit.
  • Page 92 • If “Wrong handset Refer to manual” is displayed, the handset you tried to register is for KX-TG5200C/KX-TG5202C/KX-TG5230C/KX-TG5240C/ KX-FPG391C base unit, not the KX-TG6500C base unit included with this system. The accessory handset for this base unit is KX-TGA650C. If you have not cancelled the handset’s registration at the previous base unit (p.

  • Page 93: If The Following Appears On Your Display

    TG6500C_Usefulinfo.fm Page 93 Thursday, September 30, 2004 4:58 PM If the Following Appears on Your Display... The following will be displayed on the handset when the unit needs your attention. Display message Cause & Remedy Recharge battery • The battery needs to be charged. Recharge the battery (p.
  • Page 94 TG6500C_Usefulinfo.fm Page 94 Thursday, September 30, 2004 4:58 PM If the Following Appears on Your Display... Display message Cause & Remedy • When you tried to store an item in the phone book, Phone book full the phone book memory was full. Press [OFF] to exit programming mode.

  • Page 95: Troubleshooting

    TG6500C_Usefulinfo.fm Page 95 Thursday, September 30, 2004 4:58 PM If the Following Appears on Your Display... Display message Cause & Remedy Wrong handset • The accessory handset for this base unit is KX-TGA650C. Your handset is not for this base unit. Refer to manual Your handset is for KX-TG5200C/KX-TG5202C/ KX-TG5230C/KX-TG5240C/KX-FPG391C base unit.
  • Page 96 TG6500C_Usefulinfo.fm Page 96 Thursday, September 30, 2004 4:58 PM Troubleshooting Problem Cause & Remedy You cannot program any • Programming is not possible while the function items. handset or base unit is being used. • Do not pause for over 60 seconds while programming.
  • Page 97 TG6500C_Usefulinfo.fm Page 97 Thursday, September 30, 2004 4:58 PM Troubleshooting Problem Cause & Remedy The handset does not display • You need to subscribe to Call Display service. the caller’s name and/or phone • Other telephone equipment may be interfering number.
  • Page 98 TG6500C_Usefulinfo.fm Page 98 Thursday, September 30, 2004 4:58 PM Troubleshooting Answering System Problem Cause & Remedy The Answering System is on, • The recording time is set to “Greeting only”. Select but incoming messages are not “1 minute”, “2 minutes” or “3 minutes” (p. 32). recorded.
  • Page 99 TG6500C_Usefulinfo.fm Page 99 Thursday, September 30, 2004 4:58 PM Troubleshooting Problem Cause & Remedy An incoming message recorded • Select the line for that message by pressing for a line is not played after [LINE SELECT], then press [MESSAGE] pressing [MESSAGE]. (p.

  • Page 100: Important Information

    TG6500C_Usefulinfo.fm Page 100 Thursday, September 30, 2004 4:58 PM Important Information NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The “ ” abbreviation, , before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.

  • Page 101: Safety Instructions

    TG6500C_Usefulinfo.fm Page 101 Thursday, September 30, 2004 4:58 PM Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.

  • Page 102: Specifications

    If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the specified authorized Panasonic Factory Servicentres. If the known working phone does not operate properly, consult your telephone company.

  • Page 103: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT—LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
  • Page 104 TG6500C_Usefulinfo.fm Page 104 Thursday, September 30, 2004 4:58 PM Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © 2004 Panasonic Communications Co., Ltd. All Rights Reserved. PQQX14344ZA S0804-0...

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