Samsung WA65C User Manual
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Interactive Display
User Manual
WA65C WA75C
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours. If the product is used
for longer than 16 hours a day, the warranty may be void.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than Samsung are property of their respective owners.

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Summary of Contents for Samsung WA65C

  • Page 1 16 hours a day, the warranty may be void. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before using the product Writing SETTINGS Safety precautions  4 Note - Entry  20 System Settings  32 Safety symbols  4 Write  20 Wireless & Network  33 Storage  5 UI Elements  21 Wi-Fi  33 Electricity and safety  5 Write  22 Ethernet  34...
  • Page 3 Table of contents Appendix Lock Screen  47 Email Account  48 Responsibility for the pay service (Cost to Start up & Shut down  48 customers)  67 Security  50 Not a product defect  67 Administrator  51 A product damage caused by customer’s Wake On Lan  52 fault...
  • Page 4: Before Using The Product

    Chapter 01 Before using the product Safety precautions CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. The following safety instructions are to ensure your personal safety and prevent property CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). damage.
  • Page 5: Storage

    The product may become damaged by an electric shock. " Contact Customer Service Center if the inside of the product needs cleaning (service fee Only use the power cord provided with your product by Samsung. Do not use the will be charged).
  • Page 6: Operation

    Then contact Samsung time) may seriously affect its performance. Customer Service Center. Be sure to consult Samsung Customer Service Center if you want to install the product at such a place. •...
  • Page 7 Be sure to power off the product and disconnect the power cord when water Leaving the screen fixed on a stationary image for an extended period of time may or other foreign substances have entered the product. Then contact Samsung cause afterimage burn-in or defective pixels.
  • Page 8: Precautions For Use

    Precautions for use Be careful that if you use the supplied pen with a load exceeding 2.5 kg, scratches may occur on the protective glass. If you use a ballpoint pen other than the supplied pen, be careful that the screen may be stained with ink or damaged.
  • Page 9: Preparations

    Chapter 02 Preparations Checking the components $ Contact the vendor where you purchased the product if any Quick Setup Guide Warranty card Regulatory guide components are missing. (Not available in some locations) $ The appearance of the components may differ from the images shown.
  • Page 10: Parts

    " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description WA65C/WA75C Speaker Speaker output The pen is magnetic. Keep it by attaching to the marked location.
  • Page 11: Ports

    " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Ports Description WA65C/WA75C   You can connect a device using a USB-C cable. • USB-C connection allows video output and touch-based control of the device.
  • Page 12 WA65C/WA75C " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Rear Ports Description RS232C Serial Interface for debug only. Connects to a network using a LAN cable. (1000 Mbps)
  • Page 13: Before Installing The Product (Installation Guide)

    WA65C/WA75C that the ambient temperature is kept below 35 °C. Ventilation " Contact Samsung Customer Service Center for further details. Installation on a perpendicular wall Minimum 30 mm Ambient temperature: 35 °C or less...
  • Page 14: Installing The Wi-Fi Module (Model: Si07B)

    Fully insert the Wi-Fi dongle into the slot. • Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own. • The Wi-Fi dongle only works when it is properly inserted into the designated slot in the...
  • Page 15: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
  • Page 16: Connecting To A Network

    Connecting to a network • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. "...
  • Page 17 Set the network connection to use Internet services such as perform software upgrades. How to set up manually Automatic Open Network Settings (Wired) Network Type Wired from the Open Network Settings page. The network connection screen appears, and the verification process starts. Connect to the network using a LAN cable.
  • Page 18: Network Settings (Wireless)

    If you select the Pure High-throughput (Greenfield) 802.11n mode and the encryption The network connection screen appears, and the verification process starts. type is set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung When the connection has been verified, the...
  • Page 19 How to set up using the WPS button Right click the Network icon on the bottom right of the screen. In the pop-up menu that appears, click Status. If your router has a WPS button, follow these steps. On the dialog that appears, click the Support tab. Network Type Wireless from the...
  • Page 20: Writing

    Chapter 03 Writing Note - Entry Write All Apps > Note on the sidebar or tap the shortcut widget on the home screen to open the Note features various brush types and allows you to select the color and adjust the thickness Note app.
  • Page 21: Write

    UI Elements Buttons Description Move Zoom a canvas to move within it by using the Move option. Grid Insert a grid into a canvas. Undo Undo the current operation. Redo Redo the undone operation. Tap this button to add a page to the Note note. Buttons Description Previous/Next...
  • Page 22: Write

    Write Erasing Use the supplied pen to write on the display. Select Eraser to erase the written content with either end of the pen or your finger. You can use your palm to erase the content in a large area on the screen. You can also tap Clean •...
  • Page 23: Note Menu

    Note Menu Item Description Create a note. Open Open an existing note. ① Save Save the current note. ② Save as Save the current note in the desired format. ③ Import Import a note in the IMG, PDF, SVG, or IWB format. Export Export a note in the IMG, PDF, SVG, or IWB format.
  • Page 24: Settings

    Settings Item Description Eraser mode Eraser mode Eraser Erase selection. Swiping with multiple fingers allows you to write by using multiple fingers when Multi-finger writing this option is toggled on or drag the canvas when this option is toggled off. When this option is toggled on, the screen automatically dims when you write or Automatic brightness erase a content and brightens after the action is done.
  • Page 25: Note Functions

    Note Functions Note canvas list QR code-based sharing Tap the QR code to enlarge it.
  • Page 26 Brush settings Ruler Select ruler type to use. Adjust the eraser size. Selected ruler is activated for use. You can insert a 3D shape and preset its color.
  • Page 27 Form Mind map A form is inserted as shown. The system automatically recognizes handwriting and generates candidate text. After a candidate text is selected, the handwriting is automatically beautified. The cells in the form automatically adapt to the handwriting size. Write outside of a canvas (available after the zoom scale exceeds 100%).
  • Page 28 Note Selection: Different functions are available for different content. Below are examples. Shape: After selecting a shape, you can change the frame/fill color of the shape and flip, pin to top, clone, or delete it. A note is inserted as shown, which automatically appears in the top right corner. Form: After selecting a form, you can pin to top or delete the form.
  • Page 29 Page Exit Page to view, select, or delete all pages that are added to the note. Tap Exit. You are prompted whether to save the note. You can save the note and exit or exit directly.
  • Page 30: Palette

    Palette Home screen: By default, the ToolBox ColorBox options are displayed in the palette for quick selection. Entry: All Apps > Palette.
  • Page 31: Ui Elements

    UI Elements Item Description The menu allows you to perform operations such as saving, importing, sharing, The palette allows you to explore and use more artistic functions in your Menu and exiting. creation. Clear Tap to clear a canvas. Undo Undo the current operation.
  • Page 32: Settings

    Chapter 04 SETTINGS System Settings Item Description Wireless & Network Set up the system network connection. You can tailor system settings to your habits. Personal Apply personal settings. ① Input & Output Set the audio or video input and output of the system. Application Browse and manage apps on the device.
  • Page 33: Wireless & Network

    Wireless & Network You can also tap the “+” icon in the top right corner to add and connect to a hidden network. Wi-Fi When a Wi-Fi dongle is inserted, you can browse the list of available Wi-Fi networks and select one to establish the connection.
  • Page 34: Ethernet

    Ethernet Hotspot If a network cable is connected, you can configure the network in the Ethernet option. If a Wi-Fi dongle with the hotspot function is inserted, you can specify a hotspot name and a password to control device access. You can select automatic or manual configuration.
  • Page 35: Bluetooth

    Bluetooth If a Wi-Fi dongle with the Bluetooth function is inserted, you can configure the Bluetooth You can set up a virtual private network (VPN) for VPN-based network access. settings. You can add a VPN profile based on your requirements. You can view the list of available nearby devices and connect to a Bluetooth device from the list.
  • Page 36: Samba Service

    Personal Samba Service You can specify whether to toggle on the Samba service that allows file transfer between a You can customize system features based on your requirements. personal device and the current device. Item Description Wallpaper Specify the wallpaper type and logo. Screen Saver Select the screen saver and specify the time to start it.
  • Page 37: Wallpaper

    Wallpaper Still wallpaper You can select a still or a dynamic wallpaper and customize the wallpaper logo based on your preference. Multiple still and dynamic wallpapers are available. Dynamic wallpaper Custom wallpaper logo The custom wallpaper logo appears in the top left corner of the home screen.
  • Page 38: Screen Saver

    Screen Saver Swipe up options at the bottom You can set the screen saver to Clock, Colors, or Landscape and specify the time to start it. You can set the following operations that correspond to Swipe up options at the bottom: You can also preview the screen saver.
  • Page 39: Multi-Window Mode

    Multi-Window Mode You can set Position in the windows Window Control Bar top, Left side, or Right side. The multi-window mode allows you to open multiple apps on the foreground at the same time. You need to restart the system after toggling on Multi-Window Mode.
  • Page 40: Input & Output

    Input & Output Sound Output Settings You can configure the channel to output system sounds. Configure the system sound and image input and output. ① ② ③ ④ Item Description Item Description Speaker The output is from the speaker of this device. Touch Sounds Toggle on/off Touch...
  • Page 41: Input Naming Settings

    Input Naming Settings HDMI OUT Format You can rename an external signal source to a custom name for display. You can set HDMI OUT Format 3840×2160_60Hz or 1080P_60Hz.
  • Page 42: Application

    Application You can apply the following settings to an app: In Application, you can browse system apps and manage their permissions. Tap the “...” icon in the top right corner to reset app preferences. Option Description Disable Disable/Enable the app. Force Stop Forcibly stop a running app.
  • Page 43: System

    System Date & Time You can specify the date and time format and the time zone of the system. System settings allow you to configure general system functions. Item Description Use 24-Hour Format Toggle on/off Use 24-Hour Format. Toggle on/off Automatic Date & Time. If you toggle off this Automatic Date &...
  • Page 44: Language & Keyboard

    Language & Keyboard Region You can configure the system language and keyboard. You can specify the region. The system automatically limits the Wi-Fi band based on the restriction according to GDPR requirements. Item Description English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Greek, Cheskey, Slovak, Hungarian, Finnish, Turkish, South Arabic Language, Hebrew, Chinese Languages...
  • Page 45: Storage

    Storage To free up space, tap Clean Up App Data to enter the cleanup page and clear unnecessary app data. You can view the internal storage space and the space occupied by different types of files.
  • Page 46: System Update

    System Update Eye Protection Mode and Automatic Backlight This page allows you to view the current system version and check for updates. If no updates are found, the following window pops up. • Eye Protection Mode is toggled on, the system shows warm colors on the screen for eye protection.
  • Page 47: Pixel Shift

    Pixel Shift Lock Screen The pixel shift function is used to refresh the screen display through screen pixel jitter and Password shift when the device is on but idle for a long time. This prevents screen burn-in. The lock screen password is used to prevent unauthorized operations when the device is idle. After setting up the lock screen password, you can tap ScreenLock on the sidebar to lock the...
  • Page 48: Email Account

    Email Account Start up & Shut down In Start up & Shut down, you can configure all relevant options. Setting up an Email account allows you to send files via Email in the file manager or Note app. Item Description After you configure a Start up channel, the channel is Start up Channel automatically entered upon Start up.
  • Page 49 Boot task settings (the same as off task settings) Item Description If no operations are performed within a specified time, the Auto Power off system automatically powers off. Power Off Reminder Toggle on this option to configure boot and off tasks. You can specify the date and time for powering on the Add Boot Task product.
  • Page 50: Security

    Security Credential list In the security settings, you can view the configured credentials in the system, including trusted and user credentials. Connecting to specific encrypted networks, such as TLS or PEAP requires a specific credential for validation. The following window pops up during credential clearing.
  • Page 51: Administrator

    Administrator The administrator settings are usually used by device administrators to provide device control functions at a higher level. To modify these settings, you need to specify an administrator password. Otherwise, all administrator settings become unavailable. Specifying an administrator password prevents ordinary users from modifying the options on this page without permissions.
  • Page 52: Wake On Lan

    Wake On Lan USB Clone Wake on Lan is toggled on and the device is connected to a network cable, the Start up The USB clone function allows you to quickly export the system and on-screen display (OSD) instruction can be sent to the device in standby status via the network cable. settings from one Interactive Display to another.
  • Page 53: Default Start Up Item

    Default Start up Item Kiosk Mode If the default Start up item is set to a specific content form, such as a web page, you can If the default Start up item is specified, the corresponding app/web page/document is toggle on Kiosk Mode. automatically displayed after Start up.
  • Page 54: Auto Remove Files

    Auto Remove Files Security lock Set Auto Remove Files to prevent the Interactive Display from occupying a large storage You can toggle on/off system-level function locks. space. Item Description Lock the system settings. The system settings can be Settings Lock The storage period can be set to one of the following values: unlocked only by using the administrator password.
  • Page 55: About

    About OSD Menu You can view basic system information. The OSD menu allows you to view and configure external signal sources, image display, and system sounds. You can open the OSD menu by using one of the following methods: Item Description Third-party licenses Button on the status bar:...
  • Page 56: Home Screen

    Home screen Display The home screen allows you to change the external signal source and adjust the system Adjust image display settings. volume and brightness. Item Description General OPS/Android/HDMI1/HDMI2/HDMI3/PC/Type-C Display Adjust the system backlight brightness. Audio Adjust the system volume. Item Description When...
  • Page 57: Audio

    Audio Item Description When this option is toggled on, the system displays warm Adjust system audio settings. Eye care colors for eye protection. When this option is toggled on, the system makes a paper- Paper eye care like display for eye protection. This option is valid only for external signal sources.
  • Page 58: Troubleshooting Guide

    The blank spaces are not caused by the product. $ Test your product as follows before calling Samsung Customer Service when an HDMI cable is connected to the product and Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, Center.
  • Page 59 Source window (HDMI) issue The screen display does not look normal. Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video. Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.
  • Page 60 Sound issue There is no sound. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme. Video is available but there is no sound.
  • Page 61 Check whether the TOUCH port on the product is connected to a USB port on the PC using used. the supplied USB cable. • WA65C/WA75C " HDMI → TOUCH on the rear of the product " HDMI 3 → TOUCH on the front of the product •...
  • Page 62 HDMI-CEC issues Anynet+ does not work. Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the Anynet+ device power cord is properly connected. Check the Anynet+ device’s Video/Audio/HDMI cable connections. Check whether Anynet+ (HDMI-CEC) is set to Setting...
  • Page 63 HDMI-CEC issues The connected device is not displayed. Check whether or not the device supports Anynet+ functions. Check whether or not the HDMI cable is properly connected. Check whether Anynet+ (HDMI-CEC) is set to Menu → SETTINGS → External Device Manager.
  • Page 64: Specifications

    Chapter 06 Specifications General Model Name WA65C WA75C Panel Size 65 CLASS (64.5 inches / 163.9 cm) 75 CLASS (74.5 inches / 189.3cm) Display area 1428.48 mm (H) x 803.52 mm (V) 1649.664 mm (H) x 927.936 mm (V) Synchronization (Panel...
  • Page 65 • Turkey only To access the energy labelling information of the model: WA65C, WA75C (1) Go to https://www.samsung.com/global/ecodesign_energy (2) Get the model identifier from the energy label of the product and type it in the search box (3) Energy labelling information can be found...
  • Page 66: Preset Timing Modes

    Preset timing modes clock Signal timing name Reference HDMI TypeC [MHz] [KHz] [Hz] 720*576P504:3 31.25 The screen will automatically be adjusted if a signal that belongs to the following standard 720*576P5016:9 31.25 signal modes is transmitted from your PC. If the signals transmitted from the PC differ from 1280*720P5016:9 74.25 37.5...
  • Page 67: Appendix

    " When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Not a product defect Samsung Electronics Co., Ltd.
  • Page 68: Prevention Of Afterimage Burn-In

    Open Source used in this product can be found on the following webpage pixels that control the liquid crystals. (https://opensource.samsung.com). Such a voltage difference between electrodes increases with time and makes the liquid crystals thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
  • Page 69: Low Blue Light

    Low Blue Light ENERGY STAR Low Blue Light (software solution) filters out blue light to protect your eyes by adjusting how ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps much blue light is shown: businesses and individuals save money and protect our climate through superior energy efficiency.

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