Cleaning The Printer; Cleaning The Printer Case; Cleaning The Thermal Head/Platen Roller - Epson TM-T20II Technical Reference Manual

Cleaning the Printer

Cleaning the Printer Case

Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp
cloth.
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.
CAUTION

Cleaning the Thermal Head/Platen Roller

Epson recommends cleaning the thermal head periodically (generally every 3 months) to
maintain receipt print quality.
Depending on the roll paper used, paper dust may stick to the platen roller and the paper may
not be fed correctly. To remove the paper dust, clean the platen roller.
Turn off the printer, open the roll paper cover, and clean the thermal elements of the thermal
head/platen roller with a cotton swab moistened with an alcohol solvent (ethanol or IPA).
 After printing, the thermal head can be very hot. Do not touch it and let it cool
 Do not damage the thermal head by touching it with your fingers or any hard
CAUTION
Thermal element of
the thermal head
before you clean it.
object.
Chapter 4 Handling
Platen roller
85
4