Panasonic WX-CC411BP Operating Instructions Manual
Center module
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- Operating instructions manual (50 pages) ,
- Operating instructions manual (52 pages)
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Summary of Contents for Panasonic WX-CC411BP
- Page 1 Operating Instructions <Browser Guide> Center Module WX-CC411BP Model No. WX-CC412BP...
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Page 2: Table Of Contents
ENGLISH VERSION Contents Before use ................3 Information display menu ..........35 Preface ................3 Checking the status of All-In-One Headsets and Belt Packs ..............35 Features ................3 Checking the status of alerts ..........36 System diagram ...............3 Checking the version of the Wireless Repeater .....36 Operation .................4 Concerning the Operating Instructions ......5 Troubleshooting ..............37... -
Page 3: Before Use
The system contains a scheduler to enable the greeter message to be changed at designated times and reminder messages to be played back automatically. w p Up to four Network Cameras made by Panasonic can be registered, and their images can be monitored on this unit’s LCD display. -
Page 4: Operation
This system supports the following operations that are suited to drive-thru customers. Single lane Operations in an environment in which only one order post is installed are referred to as “single lane” operations. These lane operations are supported by the WX-CC411BP. Hello ORDER POST... -
Page 5: Concerning The Operating Instructions
® Reader ® is not installed on the PC, download the latest Adobe ® Reader ® from the Adobe web site and install it. Important w p Download the “Operating Instructions <Setup Instructions>” from the home page given below. https://na.panasonic.com/us/food-service-systems/clearconnecttm-restaurant-technology/... -
Page 6: System Requirements
Before use w System requirements 1 GHz or faster 32-bit (x86) processor or 64-bit (x64) processor 1 GB (32-bit) or 2 GB (64-bit) Network function 1 port 10BASE-T or 1 port 100BASE-TX Operating system Microsoft Windows 8.1 Pro 32-bit Microsoft Windows 8.1 Pro 64-bit Microsoft Windows 10 Pro 32-bit Microsoft Windows 10 Pro 64-bit Web Browser... -
Page 7: Operating Precautions
Operating precautions w Router When connecting the Center Module to the Internet via a router, use a broadband router with port forwarding function (e.g. NAT, IP masquerade). w Browser Refresh Rate The browser refresh rate may become slower depending on the network environment, computer performance and traffic. w Browser Compatibility This unit is compatible with Internet Explorer 11 and Microsoft Edge. -
Page 8: Network
Direct connection to the PC Ethernet cable (category 5, crossover) q Connection to a network via a hub Panasonic Network Camera (i-PRO series) * Up to 4 cameras can be connected Ethernet cable (category 5, straight) w Network Security... -
Page 9: Browser Operation
Browser Operation [Confirm new password] w Connecting the Center Module Input the new password for confirmation. via a PC Number of characters: 8 to 32 Types of characters: Of the four types of characters, upper-case, lower-case, Launch the PC’s Web browser. numerals, and the symbols Input the Center Module IP address into the !#$%'()=~|`{}<>?_-^[]/@*,.:;+\ ,... -
Page 10: Operation Screen
Browser Operation w Operation Screen w Setup Menu When the [Setup] button is clicked, the menu panel displays the Setup menu panel. 1 Menu panel Setup menu Displays the panel for each menu. The menu panel displays the Setup menu and the 1 [Installation] button Information menu. -
Page 11: Configuring And Confirming Settings At Installation
Browser Operation 7 [SD memory card] button w Configuring and Confirming This button is used to confirm the total storage capacity Settings at Installation and remaining storage capacity on the SD card inserted into the Center Module. (p. 28) This section describes how to configure and confirm settings related to installation, such as;... - Page 12 Browser Operation q Configuring network settings [Network] [Primary DNS server address], [Secondary DNS server address] This function is used to configure the network settings of the If “DNS” is set to “Manual”, the IP address of the DNS server Center Module. must be entered manually.
- Page 13 Browser Operation UPnP q Configuring server settings [Server] This function is used to configure the settings of the server The Center Module is compatible with UPnP (Universal Plug and Play). Using UPnP function, you can configure the connected to the Center Module. following settings automatically.
- Page 14 Browser Operation [NTP server address] [SMTP server port] If “Manual” is selected for [NTP server address (Manual Input the port number for sending email. / Auto)], enter the NTP server IP address or host name Settable port numbers: 1 to 65535 manually.
- Page 15 Center Module. This section describes how to set Network Cameras connected to the unit. Important w p Network Cameras that can be connected to the Center Module are Panasonic i-PRO series Network Cameras. w p Be sure to set HTTP for the Network Camera connection method setting.
- Page 16 Browser Operation Configuring Help contact email transmission q Configuring screen settings [Screen] settings Configure the screen saver settings and language settings for the Center Module, and display the “Touch Panel This area is used to configure the email to be sent from the Adjustment”...
- Page 17 Browser Operation q Setting Site information [Site info.] q Confirming the audio quality settings [Sound Band] This tab is used to input information particular to the store in which the unit is installed, such as the contact number for Confirm the audio settings for the Center Module. This the store and management information.
- Page 18 Browser Operation q Confirming terminal settings [Terminal] q Display the previous screen [Prev] Confirm the settings for connection to external devices and This button moves you to the screens where you can applications of the ALERT 4 terminal and VDET 1 terminal configure and confirm settings related to installation, such on the Center Module terminals (Euroblock).
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Page 19: Configuring The Group Settings For All-In-One Headsets And Belt Packs
Browser Operation w Configuring the group settings w Configuring and confirming for All-In-One Headsets and store settings Belt Packs This screen is used to configure and confirm settings for the nighttime volume, store hours and tandem lanes This function is used to configure the group settings for All- (WX-CC412BP only). - Page 20 Browser Operation q Setting store hours [Store hours] q Setting tandem lanes [Tandem lane] (WX-CC412BP only) This tab is used to configure store hours settings. This setting can also be changed through operations on the Center Module. Click the [Store] button, then the [Store hours] tab. [Tandem lane] Configure the settings for tandem lanes.
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Page 21: Configuring And Confirming Settings For Each Lane
Browser Operation w Configuring and confirming Outside mic ON/OFF Set whether to output the voice of the order post microphone to the kitchen settings for each lane speaker. Volume Displays the volume of the order post This tab is used to configure and confirm settings for each microphone output to the kitchen speaker. -
Page 22: Configuring And Confirming Message Settings
Browser Operation [DSP] w Configuring and confirming Configure the settings for the three functions involved message settings in voice signal processing (echo canceller, digital noise reduction and ASLC). This section is used to configure and confirm settings for Echo Canceller: Set the echo suppression level. (OFF/LOW/ each type of message and the schedule for messages. - Page 23 Browser Operation Message list q Configuring greeter message schedule settings [Greeter schedule] Configure the settings for each greeter message. This setting can also be changed through operations on the This tab is used to configure greeter message schedule Center Module. settings.
- Page 24 Browser Operation q Configuring and confirming reminder [Destination] Set the broadcast destinations for the reminder message. message settings [Reminder message] w p Group This tab is used to configure and confirm settings of the Set the broadcast destination group for the reminder reminder message that is played at fixed times to urge the message.
- Page 25 Browser Operation q Configuring reminder message schedule [Interval] Set whether to repeat playback of the reminder message. settings [Reminder schedule] OFF: The reminder message is played back only 1 time, at This tab is used to configure reminder message schedule the Start Time.
- Page 26 Browser Operation q Configuring and confirming alert message [Destination] w p Group settings [Alert message] Set the broadcast destination group for the alert This tab is used to configure and confirm settings of the message. alert message to be played during a security alert. Click the All headsets: The alert message is broadcast to all All- [Message] button, then the [Alert message] tab.
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Page 27: Configuring The Security Alert Settings
Browser Operation [Audio recording] column w Configuring the security alert Set whether to record communications onto the SD card settings when a security alert notice is received from button F of an All-In-One Headset or Belt Pack. This setting can also be This screen is used to configure the operations to be changed through operations on the Center Module. -
Page 28: Confirming The Remaining Capacity And The Total Capacity Of The Sd Card
Browser Operation Note w Confirming the remaining w p The SMTP server must be set before an email can be capacity and the total capacity sent. To set the SMTP server, click the [Installation] of the SD card button, then the [Server] tab. w p The following substitute characters can be used in the This tab is used to confirm the total capacity and remaining email body. -
Page 29: Configuring Quick Operation Settings
Configure the Cross beep settings. w p The backup data acquired from the following Center OFF: A beep tone is only heard when the vehicle detector of Modules cannot be restored to WX-CC411BP or the corresponding lane for the All-In-One Headset or WX-CC412BP. -
Page 30: Performing Maintenance On The Center Module
Browser Operation w Performing maintenance on the Center Module This screen is used to check the status of and perform maintenance on each device. The maintenance menu is for maintenance staff. To display this screen, click the [Maintenance] button in the Setup menu panel. - Page 31 Browser Operation Important w p Check the [HTTP Status] / [HTTPS Status] after 10 minutes have passed since starting up the router and Center Module. w p The following chart shows the meaning and action to take for each port forwarding [HTTP Status] / [HTTPS Status]. Message Meaning Action...
- Page 32 [Log] tab. [Download] button This button is used to download the log file. Important w p Note that Panasonic cannot respond to inquiries about log data. [Delete] checkbox Selects the checkboxes of all TALK & PAGE Recording sound source files. Delete the sound source files that are selected by clicking the [Delete] button.
- Page 33 Browser Operation q Confirming the software version [Update] q Setting authentication [User mng.] This tab is used to set authentication for accessing the This tab is used to confirm the software version. Software version updates can also be performed from this screen. Center Module from a browser.
- Page 34 Browser Operation Password change q Setting the destination email addresses for sending emails during a system alert [Old password] [System alert] Input the current password. Number of characters: 8 to 32 E-mail notification can be sent when an error occurs in one Types of characters: Of the four types of characters, of the devices that comprise the Center Module.
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Page 35: Information Display Menu
Information display menu When the [Info] button is clicked, the menu panel displays w Checking the status of All-In- the Information display menu panel. One Headsets and Belt Packs This tab is used to check the status of All-In-One Headsets or Belt Packs that are registered to the Center Module. -
Page 36: Checking The Status Of Alerts
Information display menu w Checking the status of alerts w Checking the version of the Wireless Repeater This screen is used to check the status of security alerts and error alerts from the Center Module. This tab is used to check the status of the Wireless To display this screen, click the [Alert] button in the Repeater registered in the Center Module. -
Page 37: Troubleshooting
Troubleshooting Check the following before requesting repair. Consult your sales shop if these measures do not resolve a problem, if symptoms not listed here occur, or if you have a question related to engineering. Symptom Cause/solution Reference pages w p Is a category 5e or higher cable connected to the network connector? —... - Page 38 Troubleshooting Symptom Cause/solution Reference pages P. 12 w p Are the network settings for the Center Module incorrect? Operating Set the correct default gateway and DNS server address. If Instructions using the DDNS service, confirm that the settings are correct. <Setup Instructions>...