Solutions To Streaming Device Problems - Epson V11H980020 User Manual

Solutions to Streaming Device Problems

If you cannot operate the Epson streaming device included with your projector using the remote control,
try the following solutions:
• Make sure the streaming device is securely connected to the projector's HDMI extension cable and
USB power cable.
• Make sure that your Wi-Fi router and modem are working correctly. Restarting the device may solve
the problem.
• Make sure there are as few obstacles as possible between this device and the Wi-Fi router. The Wi-Fi
signal may be weak.
• Make sure the streaming device is connected to Wi-Fi. You need an Internet connection to view online
streaming content.
• Make sure the remote control for Android TV is paired to the streaming device.
• Make sure you are using the remote control for Android TV and not the projector remote control.
• Make sure the batteries in the remote control for Android TV are installed correctly and are not out of
power.
Caution: The streaming device included with your projector is designed for use with this projector.
Epson takes no responsibility for repair costs incurred by connecting any other streaming device to your
projector.
Note: For Android TV support, visit https://support.google.com/androidtv/.
Parent topic:
Related concepts
Wireless Network Projection
Related references
Projector Parts - Remote Control
Related tasks
Connecting to a Streaming Media Player
Pairing the Remote Control for Android TV
Installing Batteries in the Remote Control
Solving Problems
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