Summary of Contents for HP Enterprise R1500 G4 UPS
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HPE R1500 G4 UPS User Guide Abstract This document is for the person who installs, administers, and troubleshoots power products. Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels. Part Number: 792518-001R November 2017 Edition: 1...
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IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. The 1U UPS models described in this manual are intended for installation in an environment within 0 to 40°C/32 to 104°F , free of conductive contaminant. Certification Standards •...
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Personal Safety • The system has an internal battery as a backup power source. Consequently, the power outlets may be energized, even if the system is disconnected from the AC power source. • Dangerous voltage levels are present within the system. It should be opened exclusively by qualified service personnel. • The system must be properly grounded • There are no user serviceable parts inside except for the replaceable battery.
1. Overview Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. 1.1 Environmental protection Products are developed according to an eco-design approach. Substances This product does not contain CFCs, HCFCs , or asbestos. Packing To improve waste treatment and facilitate recycling, separate the various packing components.
1. Overview 1.2 Weights and dimensions Description Weights Dimensions (mm/inch) (kg/lb.) D x W x H HPE R1500 G4 NA 20 kg/44 lb. 554 x 437 x 43 mm/21.8 x 17.2 x 1.7 in. HPE R1500 G4 JP/TWN 20 kg/44 lb. 554 x 437 x 43 mm/21.8 x 17.2 x 1.7 in.
2. User Interface 2.1 Control panel The UPS has a five-button graphical control panel. On/Off Power On Button Indicator (green) Normal mode On battery Indicator 100 % 100 % Escape 720 W 10min (yellow) 800VA Enter E ciency: ~ 98% Down Alarm Indicator (red) The following table shows the indicator status and descriptions: Indicator Status Description...
2. User Interface 2.2 LCD window The LCD window provides useful information about the UPS, load status, events, measurements, and set- tings. As the default, or after five minutes of inactivity, the LCD displays the screen saver. The backlight LCD automatically dims after 10 minutes of inactivity. Press any button to restore the screen. Operation Status Normal mode 100%...
2. User Interface 2.3 Display functions Press the button to activate the menu options. Use the buttons to scroll through the menu structure. Press the button to select an option. Press the button to cancel or return to the previous menu.
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2. User Interface Continued Description Available settings Default settings Load segments [Disable] [0s] [1 s] [2 s]…[65354 s] Group 1: Disable - Auto shutdown During a power outage, Group 2: Disable delay authorizes UPS to turn off power to equipment connected to Group 1 and/or Group 2 outlets.
3. Installation 3.1 Unpacking and contents check (1) HPE 1U UPS (2) Documentation (4) RS-232 communication cable (5) USB communication cable (6) 1U Rack kit (7) Bezel parts (8) Two connection cables for the protected equipment (for International models only) (9) Cable locking system Packing materials must be disposed of in compliance with all local regulations concerning waste.
3. Installation 3.5 Communication ports Connecting RS-232 or USB communication port The RS-232 and USB communication ports cannot operate simultaneously. 1. Connect the RS-232 or USB communication cable to the serial or USB port on the computer equipment. 2. Connect the other end of the communication cable to the or RS-232 commu-...
4. Operation 4.1 Startup and normal operation To start the UPS: 1. Verify that the UPS power cord is plugged in. 2. Press the button on the UPS control panel for at least two seconds. The UPS LCD window display changes status to "UPS starting...". 3.
4. Operation Low-battery warning • The indicator illuminates. • The audio alarm beeps every three seconds. • The remaining battery power is low. Shut down all applications on the connected equipment because automatic UPS shutdown is imminent. End of battery backup time • LCD displays "End of backup time."...
5. Maintenance 5.1 Troubleshooting Operation status Possible cause Action Batteries disconnected The UPS does not recognize If the condition persists, contact the internal batteries. your service representative The batteries are disconnected. Verify that all batteries are properly connected. If the condition persists, contact your service representative.
5. Maintenance 5.3 Battery module replacement Safety recommendations Warning: To prevent personal injury from hazardous energy: • This operation must be performed when the UPS is switched off and unplugged from the AC source. • Do not disconnect the connector while the unit is operating from the AC mains or in reserve mode. • The battery connection must not be disconnected while running in reserve mode.
5. Maintenance Battery tray removal Remove the middle panel. Unlock the pushbutton. Slide the left-hand side of the bezel to the left. Disconnect the battery-mod- ule by separating the connectors. Never pull on the wires. Remove the metal protec- tion cover in front of the bat- tery (two screws).
6. Technical Specifications 6.2 HPE R1500 G4 INTL UPS Transformer Filter Charger Inverter Battery Rack HPE R1500 G4 INTL UPS Output Power @ 230V 1550 VA 1100W Output Power @ 200V/208V 1395 VA 990W AC Input power • Rated input voltage Single phase 200-240V • Input voltage range 160 to 294V...
Support and other resources Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website (http://www.hpe.com/assistance). To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). Information to collect ...
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Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR.
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Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers- Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties HPE Networking Products www.hpe.com/support/Networking-Warranties Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information...