Mercusys MW300D User Manual
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Mercusys MW300D User Manual

300mbps wireless n adsl2+ modem router
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User Guide
300Mbps Wireless N ADSL2+ Modem Router
MW300D
REV1.0.0
1910080047

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  • Page 1 User Guide 300Mbps Wireless N ADSL2+ Modem Router MW300D REV1.0.0 1910080047...
  • Page 2 Specifications are subject to change without notice. is a registered trademark of MERCUSYS TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from MERCUSYS TECHNOLOGIES CO., LIMITED.
  • Page 3 OPERATING FREQUENCY(the maximum transmitted power) 2400 MHz -2483.5 MHz(20dBm) EU declaration of conformity Mercusys hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at http://www.mercusys.com/en/ce RF Exposure Information This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure...
  • Page 4 • Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us. Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device.
  • Page 5 電源供應器 − ○ ○ ○ ○ ○ 備考 1. "超出 0.1 wt %" 及 "超出 0.01 wt %" 系指限用物質之百分比含量超出百分比含 量基準值。 備考 2. "○"系指該項限用物質之百分比含量未超出百分比含量基準值。 備考 3. " − " 系指該項限用物質為排除項目。 Explanation of the symbols on the product label Symbol Explanation DC voltage Indoor use only RECYCLING This product bears the selective sorting symbol for Waste electrical and...

  • Page 6: Table Of Contents

    CONTENTS Conventions ........................... 1 Chapter 1 Introduction ....................2 Product Overview ....................... 2 Product Appearance ....................2 1.2.1 The Front Panel......................2 1.2.2 The Back Panel ......................3 Chapter 2 Hardware Installation .................. 5 Positioning the Modem Router ................5 Connecting the Modem Router ................
  • Page 7 4.4.6 CWMP ..........................52 Maintenance ....................... 53 4.5.1 Administration ......................53 4.5.2 Time Zone ........................54 4.5.3 Firmware ........................55 4.5.4 SysRestart ........................57 4.5.5 Diagnostics ........................57 Help ..........................58 Appendix A: Configuring the PC ..................60 Appendix B: Troubleshooting ..................65 - II -...

  • Page 8: Conventions

    300Mbps Wireless N ADSL2+ Modem Router Conventions The modem router or MW300D, or device mentioned in this User Guide stands for 300Mbps Wireless N ADSL2+ Modem Router without any explanations. Parameters provided in the pictures are just references for setting up the product, which may differ from the actual situation.

  • Page 9: Chapter 1 Introduction

    Introduction 1.1 Product Overview Mercusys’s Modem Router is a combined wired/wireless network connection device with integrated wireless router and DSL modem, reducing hassle of configuration and saving space. With ADSL and WAN, the modem router is compatible with ADSL connections and fiber/cable access.

  • Page 10: The Back Panel

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Name Status Indication ADSL synchronization is established. ADSL synchronization is in progress. Flash (ADSL) ADSL synchronization fails. Please refer to Note 1 for troubleshooting. Internet connection is available. There is data being transmitted or received via the Internet.
  • Page 11 MW300D 300Mbps Wireless N ADSL2+ Modem Router Item Description For connecting the modem router to power socket via the provided POWER power adapter. The switch for the WPS and Reset function. Please refer to the Note WPS/RESET below for more information.

  • Page 12: Chapter 2 Hardware Installation

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Chapter 2 Hardware Installation 2.1 Positioning the Modem Router With the modem router, you can access your network from anywhere within the wireless network coverage. However, the wireless signal strength and coverage vary depending on the actual environment of your modem router.

  • Page 13: Connecting The Modem Router

    MW300D 300Mbps Wireless N ADSL2+ Modem Router 2.2 Connecting the Modem Router Before installing the device, please make sure your broadband service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry.
  • Page 14 MW300D 300Mbps Wireless N ADSL2+ Modem Router Note: The WPS function cannot be configured if the wireless function of the modem router is disabled. Also, the WPS function will be disabled if your wireless encryption is WEP. Please make sure the wireless function is enabled and is configured with the appropriate encryption before configuring the WPS.

  • Page 15: Chapter 3 Quick Start

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Chapter 3 Quick Start This chapter will show you how to configure the basic functions of your modem router using Quick Setup Wizard within minutes. If the TCP/IP Protocol on your computer is set to the static (fixed) IP address, you need to change it to obtain an IP address automatically.
  • Page 16 MW300D 300Mbps Wireless N ADSL2+ Modem Router Step 1: Click NEXT to continue. Step 2: Configure the time zone for the modem router, and then click NEXT. Step 3: Select your country and ISP from the dropdown list. Then select your ISP Connection type and complete the corresponding settings with the information provided by your ISP and click NEXT.
  • Page 17 MW300D 300Mbps Wireless N ADSL2+ Modem Router Step 4: Configure the rules for the Wlan, and click NEXT. Note: If the Access Point is activated, the wireless function will be available even without the external antenna because of an additional printed antenna. To adopt the wireless security protection measures, please refer to section 4.2.3 Wireless.

  • Page 18: Chapter 4 Software Configuration

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Chapter 4 Software Configuration This User Guide recommends using the Quick Installation Guide for first-time installation. For advanced users, if you want to know more about this device and make use of its functions adequately, maybe you will get help from this chapter to configure the advanced settings through the web management page to configure and manage the device.

  • Page 19: System Log

    MW300D 300Mbps Wireless N ADSL2+ Modem Router 4.1.2 System Log Go to Status → System Log, and you can query the logs of the modem router. - 12 -...

  • Page 20: Statistics

    MW300D 300Mbps Wireless N ADSL2+ Modem Router The modem router can keep logs of all traffic. You can query the logs to find what happened to your modem router. Click CLEAR LOG to clear the logs. Click SAVE LOG to save the logs.
  • Page 21 MW300D 300Mbps Wireless N ADSL2+ Modem Router Statistics Table: Transmit Frames The frames transmitted over the Ethernet port. The multicast frames transmitted over the Ethernet Transmit Multicast Frames port. Transmit Transmit total Bytes The total bytes transmitted over the Ethernet port.
  • Page 22 MW300D 300Mbps Wireless N ADSL2+ Modem Router Statistics Table: The frames transmitted over the WLAN when wireless data is Tx Frames Count being transmitted. Transmit The errors occurred over the WLAN when wireless data is being Tx Errors Count Statistics transmitted.

  • Page 23: Interface Setup

    MW300D 300Mbps Wireless N ADSL2+ Modem Router 4.2 Interface Setup Choose Interface Setup, and you will see the following submenus: Internet, LAN, Wireless, 6RD, and Guest Network. Click any of them, and you can configure the corresponding function. 4.2.1 Internet Go to Interface Setup →...
  • Page 24 MW300D 300Mbps Wireless N ADSL2+ Modem Router ATM VC: ATM settings are used to connect to your ISP. Your ISP provides VPI (Virtual Path Identifier) and VCI (Virtual Channel Identifier) settings to you. In this device, you can totally set up 8 VCs on different encapsulations.
  • Page 25 MW300D 300Mbps Wireless N ADSL2+ Modem Router • VCI: Identifies the virtual channel endpoints in an ATM network. The valid range is from 32 to 65535 (1 to 31 is reserved for well-known protocols). Please input the value provided by your ISP.
  • Page 26 MW300D 300Mbps Wireless N ADSL2+ Modem Router both sent in RIP2 format. The difference is that RIP2-M using Multicast, while RIP2-B using Broadcast format. • Direction: Select this option to specify the RIP direction. None is for disabling the RIP function.
  • Page 27 MW300D 300Mbps Wireless N ADSL2+ Modem Router PPPoA/PPPoE Select this option if your ISP requires you to use a PPPoE connection. This option is typically used for DSL services. Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection.

  • Page 28: Lan

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • Get IP Address: Select Static or Dynamic. For PPPoA/PPPoE connection, you need to specify the public IP address for this ADSL modem router. The IP address can be either dynamically (via DHCP) or given IP address provided by your ISP. For Static IP, you need to specify the IP address, Subnet Mask and Gateway IP address.
  • Page 29 MW300D 300Mbps Wireless N ADSL2+ Modem Router Router Local IP: These are the IP settings of the LAN interface for the device. These settings may be referred to as Private settings. You may change the LAN IP address if needed. The LAN IP address is private to your internal network and cannot be seen on the Internet.
  • Page 30 MW300D 300Mbps Wireless N ADSL2+ Modem Router packet. OUT only means the ADSL modem router will only send but will not accept RIP packet. • Multicast: Select IGMP version, or disable the function. IGMP (Internet Group Multicast Protocol) is a session-layer protocol used to establish membership in a multicast group.
  • Page 31 MW300D 300Mbps Wireless N ADSL2+ Modem Router • Lease Time: The length of time for the IP lease. After the dynamic IP address has expired, the user will be automatically assigned a new dynamic IP address. The default is 259200 seconds.

  • Page 32: Wireless

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • DHCP Server IP for Relay Agent: Enter the DHCP server IP Address runs on WAN side. Note: If you select Disabled, the DHCP function will not take effect. Radvd Enable: Enable or Disable the auto configuration of radvd.
  • Page 33 MW300D 300Mbps Wireless N ADSL2+ Modem Router Access Point Settings: These are the settings of the access point. You can configure the rules to allow wireless-equipped computers and other devices to communicate with a wireless network. • Access Point: Select Activated to allow wireless station to associate with the access point.
  • Page 34 MW300D 300Mbps Wireless N ADSL2+ Modem Router • Channel: Select the channel you want to use from the drop-down List of Channel. This field determines which operating frequency will be used. It is not necessary to change the wireless channel unless you notice interference problems with another nearby access point.
  • Page 35 MW300D 300Mbps Wireless N ADSL2+ Modem Router • SSID Index: The index of the SSID, and in this model, you can only leave it as a default value of 1. • PerSSID Switch: Select Activated to allow switch of per SSID.
  • Page 36 MW300D 300Mbps Wireless N ADSL2+ Modem Router The WPS Configuration Screen of Wireless Adapter Step 2: For the modem router, keep PIN code selected and enter the PIN code of the wireless adapter in the field next to enrollee PIN code as shown below. Then click Start WPS.
  • Page 37 MW300D 300Mbps Wireless N ADSL2+ Modem Router Step 2: For the configuration of the wireless adapter, please choose Enter the PIN of my access point or wireless router in the configuration utility, and enter the PIN code of the modem router into the field next to PIN. Then click Connect.
  • Page 38 MW300D 300Mbps Wireless N ADSL2+ Modem Router Step 3: Wait until the following screen appears. Click OK to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter Method Two: Software push button Step 1: Click Start WPS button on the screen.
  • Page 39 MW300D 300Mbps Wireless N ADSL2+ Modem Router Step 3: Wait for a while until the following screen appears. Click OK to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter • WPS progress: Show the current WPS progress.

  • Page 40: 6Rd

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • AES (Advanced Encryption Standard) - A security method that uses symmetric 128-bit block data encryption. • Pre-Shared Key: Enter the key shared by the modem router and your other network devices. •...

  • Page 41: Guest Network

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • 6RD Enable: The default setting is disabled. Select Enable when your WAN connection is IPv4 while LAN connection is IPv6. • 6rd IPv6 Prefix: Enter the prefix of the IPv6. • IPv4 Mask Length: The length of the selected WAN connection’s IPv4 mask.

  • Page 42: Advanced Setup

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • SSID: The guest network name. When setting up a Guest network, it is strongly recommended to use a name that easily distinguishes it from your primary network. • Authentication Type: Select the Authentication Type from the drop-down list.

  • Page 43: Routing

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • Firewall: Select this option can automatically detect and block Denial of Service (DoS) attacks, such as Ping of Death, SYN Flood, Port Scan and Land Attack. • SPI: If you enable SPI, all traffics initiated from WAN would be blocked, including DMZ, Virtual Server, and ACL WAN side.

  • Page 44: Nat

    MW300D 300Mbps Wireless N ADSL2+ Modem Router networks. Enter a number that approximates the cost for this link. The number need not to be precise, but it must be between 1 and 15. In practice, 2 or 3 is usually a good number.
  • Page 45 MW300D 300Mbps Wireless N ADSL2+ Modem Router 4.3.3.2 Virtual Server Go to Advanced Setup → NAT → Virtual Server, you can configure the Virtual Server in the following screen. The Virtual Server is the server or server(s) behind NAT (on the LAN), for example, Web server or FTP server, which you can make visible to the outside world even though NAT makes your whole inside network appear as a single machine to the outside world.
  • Page 46 MW300D 300Mbps Wireless N ADSL2+ Modem Router Other operations for the entries: Enter the index of assigned entry, and click DELETE to delete the entry. Click BACK to return to the previous screen. Click CANCEL to cancel the configuration which is made just now.

  • Page 47: Qos

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Select the index of assigned entry, and click DELETE to delete the entry. Click BACK to return to the previous screen. Click CANCEL to cancel the configuration which is made just now. 4.3.4 QoS Go to Advanced Setup →...

  • Page 48: Vlan

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • Active: Activate the rule. The rule can take effect only when it is activated. • Application: Select the application that the rule aimed at. • Physical Ports: Select the port whose traffic flow are controlled by the rule.
  • Page 49 MW300D 300Mbps Wireless N ADSL2+ Modem Router ATM VLAN: Using LAN Emulation (LANE) protocol to map Ethernet packets into ATM cells and deliver them to their destination by converting an Ethernet MAC address into an ATM address. Define VLAN Group Click Define VLAN Group, you can define VLAN groups in the following screen.

  • Page 50: Adsl

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Assign VLAN PVID for each Interface Click Assign VLAN PVID for each Interface, you can assign the PVID for each interface in the following screen. • PVID: Each physical port has a default VID called PVID (Port VID). PVID is assigned to untagged frames or priority tagged frames (frames with null (0) VID) received on this port.

  • Page 51: Access Management

    MW300D 300Mbps Wireless N ADSL2+ Modem Router 4.4 Access Management Choose Access Management, and you will see the following submenus. Click any of them, and you can configure the corresponding function. 4.4.1 ACL Go to Access Management → ACL, you will see the following screen. You can specify the client to access the ADSL modem router once setting his IP as a Secure IP Address through selected applications.

  • Page 52: Filter

    MW300D 300Mbps Wireless N ADSL2+ Modem Router 4.4.2 Filter Go to Access Management → Filter, you will see the Filter screen (the default is IP/MAC Filter screen). The filtering feature includes IP/MAC Filter, Application Filter, and URL Filter. The feature makes it possible for administrators to control users' access to the Internet and protect the networks.
  • Page 53 MW300D 300Mbps Wireless N ADSL2+ Modem Router Incoming means that IP traffic which is coming into the modem router, and the Outgoing means that IP traffic which is going out of the modem router. • IP/MAC Filter Rule Index: Select the Rule index for the IP Filter entry.
  • Page 54 MW300D 300Mbps Wireless N ADSL2+ Modem Router Note: If you want to make the rule take effect, please select Yes to active the rule. Step 3: Enter the Source IP Address, Destination IP Address, Subnet Mask and Port Number in the corresponding field.
  • Page 55 MW300D 300Mbps Wireless N ADSL2+ Modem Router 4.4.2.2 MAC Filter Select IP/MAC Filter as the Filter type, and select MAC as the Rule type, and then you can configure the filter rules based on MAC address. • Rule Type: Select MAC for the MAC Filter rule.
  • Page 56 MW300D 300Mbps Wireless N ADSL2+ Modem Router Step 2: Select the IP/MAC Filter Set Index and IP/MAC Filter Rule Index for the rule, then select the Interface PVC0, and select the Direction Outgoing for the first rule. Note: If you want to make the rule take effect, please select Yes to activate the rule.
  • Page 57 MW300D 300Mbps Wireless N ADSL2+ Modem Router • Filter Type Selection: Select the Application Filter for the next configuration. • Application Filter: Activate or deactivate the function. • ICQ & MSN & YMSG & Real Audio/Video: Select Allow or Deny for these applications. If you select Allow, the modem router will accept the application;...

  • Page 58: Snmp

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • URL Filter Listing: This displays the information about the URL Filter rules. To add a URL filter entry: For example: If you want to forbid the user to access the website: www.yahoo.com. Presume the rule is aimed at the interface PVC0, and its index is 1.

  • Page 59: Ddns

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • UPnP: Activate or deactivate the UPnP function. Only when the function is activated can the UPnP take effect. • Auto-configured: If you activate the function, the UPnP network devices can automatically configure network addressing, announce their presence in the network to other UPnP devices and enable exchange of simple product and service descriptions.

  • Page 60: Maintenance

    MW300D 300Mbps Wireless N ADSL2+ Modem Router • CWMP: Activate the CWMP function or not. • URL: Enter the website of ACS which is provided by your ISP. • User Name/Password: Enter the username and password to login the ACS server.

  • Page 61: Time Zone

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Note: There is only one account that can access web management page. The default account is admin, and the password is admin. Admin has read/write access privilege. When you change the password, you should enter the new password twice, and then click SAVE to make the new password take effect.

  • Page 62: Firmware

    MW300D 300Mbps Wireless N ADSL2+ Modem Router PC’s Clock Select PC’s Clock as the Synchronize time, and you don’t need to set any items. Manually Select Manually as the Synchronize time, and you need to set the date and time corresponding to the current time.
  • Page 63 MW300D 300Mbps Wireless N ADSL2+ Modem Router To upgrade the modem router's firmware, follow these instructions below: Step 1: Click Choose File of New Firmware Location to locate the update file. Step 2: Click UPGRADE. Note: When you upgrade the modem router's firmware, you may lose its current configurations, so please back up the modem router’s current settings before you upgrade its firmware.

  • Page 64: Sysrestart

    MW300D 300Mbps Wireless N ADSL2+ Modem Router To restore the modem router’s settings: Step 1: Click Choose File of New Roomfile Location to locate the update file for the device. Step 2: Click UPGRADE to complete. 4.5.4 SysRestart Go to Maintenance → SysRestart, and you can select to restart the device with current settings or restore to factory default settings in the screen.

  • Page 65: Help

    MW300D 300Mbps Wireless N ADSL2+ Modem Router 4.6 Help Choose Help, and you can view the help information for configuration of any function. - 58 -...
  • Page 66 MW300D 300Mbps Wireless N ADSL2+ Modem Router Note: Click the tab, and you can get the corresponding information. - 59 -...

  • Page 67: Appendix A: Configuring The Pc

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Appendix A: Configuring the PC We’ll introduce how to install and configure the TCP/IP correctly on your computer. First make sure your Ethernet Adapter is working, refer to the adapter’s manual if necessary.
  • Page 68 MW300D 300Mbps Wireless N ADSL2+ Modem Router The following TCP/IP Properties window will display and the IP Address tab is open on this window by default. Now you have two ways to configure the TCP/IP protocol below: • Setting IP address automatically...
  • Page 69 MW300D 300Mbps Wireless N ADSL2+ Modem Router • Setting IP address manually Select Use the following IP address radio button. And the following items available If the modem router's LAN IP address is 192.168.1.1, specify the IP address as 192.168.1.x (x is from 2 to 254), and the Subnet mask as 255.255.255.0.
  • Page 70 MW300D 300Mbps Wireless N ADSL2+ Modem Router Now: Click OK to keep your settings. Verify the network connection Now, you can run the Ping command in the command prompt to verify the network connection. Please click the Start menu on your desktop, select run tab, type cmd or command in the field ping 192.168.1.1...
  • Page 71 MW300D 300Mbps Wireless N ADSL2+ Modem Router You can check it by following the steps below: Is the connection between your PC and the router correct? The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit.

  • Page 72: Appendix B: Troubleshooting

    MW300D 300Mbps Wireless N ADSL2+ Modem Router Appendix B: Troubleshooting T1. What can I do if I don’t know or forget my password? • Web management page password: Refer to T2 to reset the modem router, and then use admin (all lowercase) for both username and password to log in.
  • Page 73 MW300D 300Mbps Wireless N ADSL2+ Modem Router 3) Click LAN settings, deselect the following three options and click OK; 4) Go to Advanced → Restore advanced settings, and click OK to save the settings. - 66 -...
  • Page 74 MW300D 300Mbps Wireless N ADSL2+ Modem Router • Change a web browser or computer and log in again. • Reset the modem router to factory default settings. Note: You’ll need to reconfigure the modem router to surf the Internet once the modem router is reset.
  • Page 75 MW300D 300Mbps Wireless N ADSL2+ Modem Router Note: For more details about Troubleshooting and Technical Support contact information, please refer to the support page at www.mercusys.com. - 68 -...

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