Poor Print Quality Or Incorrect Printout - Memjet VIPColor VP750 User Manual

Poor Print Quality or Incorrect Printout
Problem
Long stripes of missing
print or vertical light
streaks on several
labels
Printed barcode cannot
be scanned
Ink is smudged on the
labels
66
Troubleshooting
Possible Cause
Ink nozzles are clogged.
The media is not suitable for
use in this printer.
The barcode is too small.
Ink nozzles are clogged and the
barcode did not print properly.
The media is not suitable for
use in this printer.
Accumulated ink in the print
zone.
The media is curled and
touching the printhead.
The media is curled by the
unwinder when the printer is
idle for a period of time.
The service station needs to be
replaced.
Too much ink is laid (large areas
of color in the image).
Solution
See Clearing Clogged Ink Nozzles on page 70.
Replace the media. See Choosing Label Media
on page 12.
Adjust the size of the barcode.
See Clearing Clogged Ink Nozzles on page 70.
Replace the media. See Choosing Label Media
on page 12.
1. Open the clamshell and inspect the print
zone (Figure 12).
2. Lightly moisten a a lint‐free cloth with
de‐ionized water and gently clean off any ink
from the print zone and printhead.
3. Close the clamshell.
1. Replace the media. See Choosing Label
Media on page 12.
2. If the problem persists, contact Technical
Support.
1. On the EWS Advanced Settings page, set the
printer to retract the media when it is idle for
more than 10 minutes.
2. If the problem persists, contact Technical
Support.
See Replacing the Service Station on page 53.
Adjust the amount of ink by adjusting the color
settings for the image in Printing Preferences
(Color Adjustment tab).