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Troubleshooting
Notification messages
Icons / Codes
Empty the Drain Tank
Add water to Refill Tank
Close door & start again
The door is not open
Descaling required
NOTE
If a problem persists, contact a local Samsung service centre.
Untitled-1 37
Meaning
• Check if the Drain Tank is full.
-
Empty the Drain Tank, reinsert the Drain Tank, and then
tap and hold
• Check if the Drain Tank is properly inserted.
-
Properly insert the Drain Tank, and then tap and hold
for 3 seconds to start.
• Check if the Refill Tank has enough water.
-
Fill the water up to the MAX line, reinsert the Refill
Tank, and then tap and hold
• Check if the Refill Tank is properly inserted.
-
Properly insert the Refill Tank, and then tap and hold
for 3 seconds to start.
• Check if the door is open.
-
Make sure the door is closed, and then tap and hold
for 3 seconds to start.
• Check if you started the Room Care cycle with the door
closed.
-
The door must be open during the Room Care cycle.
Open the door for more than 45 degrees, and then tap
and hold
• Proceed descaling immediately according to the Descaling
section.
Action
for 3 seconds to start.
for 3 seconds to start.
for 3 seconds to start.
English 37
2021-06-16
3:31:09
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