global_main.book.book Page 2 Friday, March 4, 2022 1:38 PM TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE ............ 5 Safety Messages....................5 WARNING ....................
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Extra Options and Functions ..............36 Customizing a Washing Programme...............36 Using Basic Options ...................36 Settings........................37 SMART FUNCTIONS LG ThinQ Application ................39 LG ThinQ Application Features.................39 Before Using LG ThinQ Application ..............39 Installing the LG ThinQ Application ..............40 Using the Appliance Remotely .................40...
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Page 4 Friday, March 4, 2022 1:38 PM RF Radiation Exposure Statement..............41 Open Source Software Notice Information ............41 Smart Diagnosis ..................41 Using LG ThinQ to Diagnose Issues..............41 Using Audible Diagnosis to Diagnose Issues ..........41 MAINTENANCE Cleaning After Every Wash..............43 What to Clean .....................43...
global_main.book.book Page 5 Friday, March 4, 2022 1:38 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
global_main.book.book Page 6 Friday, March 4, 2022 1:38 PM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
global_main.book.book Page 7 Friday, March 4, 2022 1:38 PM SAFETY INSTRUCTIONS with an extra amount of detergent before being dried in the appliance. • Never stop the appliance before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
global_main.book.book Page 8 Friday, March 4, 2022 1:38 PM SAFETY INSTRUCTIONS • Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 11 Friday, March 4, 2022 1:38 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
global_main.book.book Page 13 Friday, March 4, 2022 1:38 PM INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.
global_main.book.book Page 14 Friday, March 4, 2022 1:38 PM INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 16 Friday, March 4, 2022 1:38 PM INSTALLATION Starting with the bottom two transit bolts • If the appliance rocks when pushing the top use the spanner (included) to fully loosen all plate of the appliance diagonally, adjust the feet transit bolts by turning them counterclockwise.
Failure to do so may cause vibration or noise. • Do not install the washing machine on a plinth, stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model purchased.
• Do not use mechanical devices such as multi grips to tighten the water supply hose. Ensure NOTE that the curved end of the water supply hose is • Additional anti-slip sheets are available at LG connected to the appliance. Electronics service centre. Connecting the Water...
global_main.book.book Page 19 Friday, March 4, 2022 1:38 PM INSTALLATION Connecting the Hose to the Push the inlet hose vertically upwards so that the rubber seal within the hose can adhere Water Tap completely to the tap and then tighten the hose by screwing it to the right.
global_main.book.book Page 20 Friday, March 4, 2022 1:38 PM INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
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global_main.book.book Page 21 Friday, March 4, 2022 1:38 PM INSTALLATION • When installing the drain hose to a sink, secure it tightly with string.
global_main.book.book Page 22 Friday, March 4, 2022 1:38 PM OPERATION OPERATION Operation Overview • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate areas of Using the Appliance the dispenser. Before the first wash, select the Cotton wash programme and add a half amount of the Turn on the appliance.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 24 Friday, March 4, 2022 1:38 PM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. •...
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global_main.book.book Page 25 Friday, March 4, 2022 1:38 PM OPERATION Description lights up when the beep is off. lights up when the Pre Wash option is activated. lights up when the control panel is locked except for the Power button. lights up when the appliance is connected to Wi-Fi network at home.
global_main.book.book Page 26 Friday, March 4, 2022 1:38 PM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
global_main.book.book Page 27 Friday, March 4, 2022 1:38 PM OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser •...
global_main.book.book Page 28 Friday, March 4, 2022 1:38 PM OPERATION Adding Water Softener • Pour fabric softener to the maximum fill line. Pouring excessive fabric softener over the maximum fill line can cause it to dispense too A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas early, which may stain the clothes.
global_main.book.book Page 31 Friday, March 4, 2022 1:38 PM OPERATION NOTE • Delay End and Add Item options can be selected for every washing programme in this table. Programme Intensive Pre Wash Rinse+ Cotton Cotton Eco Mixed Fabric Easy Care Quiet Wash Allergy Care Baby Care...
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global_main.book.book Page 32 Friday, March 4, 2022 1:38 PM OPERATION Spin Speed Programme Default Available Delicates 800 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm Quick 30 800 rpm Dry Only -/1000/1200/1400 rpm Wash+Dry 1400 rpm 1000 to 1400 rpm NOTE •...
global_main.book.book Page 33 Friday, March 4, 2022 1:38 PM OPERATION Drying Programme Blankets and Duvets Check fabric care labels on blankets and duvets General Tips for Drying before using the drying programme. Some blankets and duvets may shrink by the heated air. Use the automatic programmes to dry most loads.
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global_main.book.book Page 34 Friday, March 4, 2022 1:38 PM OPERATION Using a Wash and Dry Function. Time 30/60/120 minutes ( & Change the drying time according to the maximum Prepare the clothes and load the drum. load. • For consistently dry loads, all articles in the •...
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global_main.book.book Page 35 Friday, March 4, 2022 1:38 PM OPERATION • Iron ( ) - For damp drying items for ironing • Low Temperature ( ) - For delicate fabrics • Normal Eco ( ) - For heavier fabrics Press the Start/Pause button. NOTE •...
global_main.book.book Page 36 Friday, March 4, 2022 1:38 PM OPERATION Extra Options and Add detergent. Functions Select a washing programme. You can use the extra options and functions to customize the programmes. Customize the washing programme (Temp., Customizing a Washing Spin, Rinse+ and Intensive) as necessary.
global_main.book.book Page 37 Friday, March 4, 2022 1:38 PM OPERATION Press the Start/Pause button. • The delay time is the time to the end of the programme, not the start. The actual running Add Item time may vary due to water temperature, clothes You can use this option in order to add or remove and other factors.
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global_main.book.book Page 38 Friday, March 4, 2022 1:38 PM OPERATION Beep On/Off This appliance plays a melody when it starts and stops. • Press and hold the Rinse+ and Dry buttons simultaneously for 3 seconds to deactivate/ activate this function.
Page 39 Friday, March 4, 2022 1:38 PM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
Use a smartphone to control your appliance wireless router manual. remotely. You can also monitor your cycle • LG ThinQ is not responsible for any network operation so you know how much time is left in the connection problems or any faults, cycle.
LG ThinQ application. Statement • Launch the LG ThinQ application and select the This equipment shall be installed and used at a Smart Diagnosis feature in the menu. Follow minimum distance of 20 cm from the human body.
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global_main.book.book Page 42 Friday, March 4, 2022 1:38 PM SMART FUNCTIONS NOTE • For best results, do not move the smartphone while the tones are being transmitted.
global_main.book.book Page 43 Friday, March 4, 2022 1:38 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 44 Friday, March 4, 2022 1:38 PM MAINTENANCE Run this function once a month (or more often if appliance. Clean the inlet filter every six months or needed) to reduce build-up of detergent and so, or more often if the water is very hard or softener and other residue.
global_main.book.book Page 45 Friday, March 4, 2022 1:38 PM MAINTENANCE Cleaning the Dispenser Drawer Open the cover cap and pull out the drain tube. Detergent and fabric softener can build up in the dispenser drawer. Liquid detergents can remain under the dispenser drawer and not dispense completely.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
global_main.book.book Page 48 Friday, March 4, 2022 1:38 PM TROUBLESHOOTING Noises You Might Hear Symptoms Possible Cause & Solution Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum. noise • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service.
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global_main.book.book Page 49 Friday, March 4, 2022 1:38 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Water supply is turned off. operate. • Turn the water supply tap completely. Controls are not set properly. • Make sure that the programme is correctly set. Close the door and press the Start/Pause button.
global_main.book.book Page 50 Friday, March 4, 2022 1:38 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance is not filling Insufficient water supply. properly. • Make sure that both hot and cold water taps are turned on all the way. Hot and cold supply hoses are reversed. •...
global_main.book.book Page 51 Friday, March 4, 2022 1:38 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener was added directly to the clothes in the drum. • Always use the detergent dispenser to ensure that bleach or softener is properly dispensed at the right time in the programme.
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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global_main.book.book Page 53 Friday, March 4, 2022 1:38 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The router frequency is not 2.4 GHz. and smartphone are • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 not connected to the GHz and connect the appliance to the wireless router.
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