Troubleshooting - Teladoc Health Livongo HT945 User Manual

Troubleshooting

Problem
Device doesn't power on
when START/STOP button
is pressed.
or
Cuff does not inflate.
(display remains off)
Cuff does not inflate.
(display turns on)
Cuff doesn't form a loop
around arm.
Possible Reason
Batteries completely drained.
Batteries inserted incorrectly.
Cuff not plugged in correctly.
Cuff not assembled.
Resolution
Replace all batteries with new ones.
Remove batteries and reinstall them,
making sure the + and - polarity symbols
on the batteries match those inside the
battery compartment.
Make sure the connector on cuff tube is
plugged all the way into the device.
To form a loop: Pass the end of the cuff
farthest away from the tubing through
the long metal D-ring. The smooth side
(without the hook and loop fasteners)
should be on the inside of the cuff loop.
USER GUIDE 20