Do you have a question about the Optix MAG342CQR and is the answer not in the manual?
Questions and answers
Håkan Johansson
January 26, 2025
Can not reach the OSD menu, option buttons does not work. Power on starts monitor and and select DP monitor automatically. Cannot select HDMI monitor, This has been like this since purchase. No monitor buttons work
1 comments:
Mr. Anderson
February 10, 2025
The option buttons on the MSI Optix MAG342CQR monitor may not be working due to several possible reasons:
1. Button Lock Feature: The buttons might be locked. Check if there is a button lock feature enabled in the settings and disable it if necessary.
2. Power or Connection Issue: Ensure the monitor is properly powered on and connected to the PC.
3. Firmware or Software Issue: Restart the monitor and check if the issue persists. Updating firmware might help.
4. Physical Damage or Dirt: Inspect the buttons for any physical damage, debris, or dirt that may be obstructing their function.
5. OSD Settings Reset: If possible, reset the monitor settings to default via the control button.
If the issue continues, consider contacting MSI technical support.
Need help?
Do you have a question about the Optix MAG342CQR and is the answer not in the manual?
Questions and answers
Can not reach the OSD menu, option buttons does not work. Power on starts monitor and and select DP monitor automatically. Cannot select HDMI monitor, This has been like this since purchase. No monitor buttons work
The option buttons on the MSI Optix MAG342CQR monitor may not be working due to several possible reasons:
1. Button Lock Feature: The buttons might be locked. Check if there is a button lock feature enabled in the settings and disable it if necessary.
2. Power or Connection Issue: Ensure the monitor is properly powered on and connected to the PC.
3. Firmware or Software Issue: Restart the monitor and check if the issue persists. Updating firmware might help.
4. Physical Damage or Dirt: Inspect the buttons for any physical damage, debris, or dirt that may be obstructing their function.
5. OSD Settings Reset: If possible, reset the monitor settings to default via the control button.
If the issue continues, consider contacting MSI technical support.
This answer is automatically generated