Product support
Help is always at hand
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps, please
contact an authorised service person or qualified technician.
Problem
The oven and/or grill may be in the ´off` position.
Oven and/or grill
Power (if the appliance has an electric connection) is
(if available) do not
work.
The battery (if applicable) may be depleted.
Oven is not
cooking evenly.
Fan (if applicable) may be in the ´off` position.
Oven temperature
Wrong shelf position or wrong heat setting being
is too high or too
low.
Burner cap and crown are not assembled correctly.
Hob burners do
LPG cylinder (if applicable) may be depleted.
not light.
Power (if the appliance has an electric connection) is
The battery (if applicable) may be depleted.
Flame colour is
Burner cap and crown are not assembled correctly.
orange/yellow.
Burner is not
igniting or only
partially lighting.
Burner sounds
noisy.
Noise
Oven light (if
available) does not
Electrical supply is disconnected or switched off.
operate.
Transport
If you need to transport the product, use the original product packaging and carry it using its original case. Follow
the transport signs on the packaging. Tape all independent parts to the product to prevent damaging the product
during transport. If you do not have the original packaging, prepare a carriage box so that the appliance, especially
the external surfaces of the product, is protected against external threats.
or online at www.bush-support.com If you still require further assistance, call one of our experts on 0345 257 7271.
Possible Cause
Supply gas pressure may not be correct.
switched off.
The feet have not been assembled.
Wrong shelf position being used.
Your appliance has been installed by an
unauthorised technician.
used.
Supply gas pressure may be improper.
Supply gas pressure may not be correct.
switched off.
Different gas compositions.
Burner parts may not be clean or dry.
-
-
Lamp has failed.
Solution
Check the position of the control knob.
Check the gas supply and gas pressure.
Check whether there is power supplied. Also
check that other kitchen appliances are working.
Make sure that there is no block at the bottom of
the appliance.
The battery may need replacing.
Check the shelf positions, cooking period and
heat values according to the manual.
Check that the appliance is correctly installed.
Ensure that the fan is working.
Check that the recommended temperatures
and shelf positions are being used. Be prepared
to adjust the temperature up or down slightly to
achieve the results you want.
Check the gas supply and gas pressure.
Ensure the burner parts have been placed
correctly.
Check the gas supply and gas pressure.
LPG cylinder may need replacing.
Check whether there is power supplied. Also
check that other kitchen appliances are working.
The battery may need replacing.
Ensure the burner parts have been placed
correctly.
Due to the design of the burner, the flame can
appear to be orange/yellow in certain areas of
the burner.
If you operate the appliance with natural gas, city
natural gas may have different compositions. Do
not operate the appliance for a couple of hours.
Ensure that parts of the appliance are dry and
clean.
This is normal. The noise may reduce as they
heat up.
It is normal for some metal parts on the cooker
to produce noise when in use.
Replace lamp according to the instructions.
Make sure the electrical supply is switched on at
the wall socket outlet.
Product support
45
Need help?
Do you have a question about the CTFS60TWNGCB and is the answer not in the manual?
Questions and answers
How do I reconnect the grill hinges
How do I reconnect the grill door hinges
To reconnect the grill door hinges on a Bush CTFS60TWNGCB, you need to re-open the hinge if it has closed after removal. There is a video guide available that demonstrates how to do this. You can find the video in the product support section for step-by-step instructions.
This answer is automatically generated
Exact width