Internet Battery Email Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup Multi window Samsung account Samsung Notes Transferring data from your previous Calendar device Samsung Flow Understanding the screen My Files Notification panel Clock...
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Table of Contents Settings Appendix Introduction 109 Troubleshooting Connections Wi-Fi Bluetooth More connection settings Sound Notifications Display Blue light filter Wallpaper Advanced features Device maintenance Apps Lock screen and security Secure Folder 102 Cloud and accounts 103 Users 105 Backup and restore 105 Google 106 Accessibility 106 General management...
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
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• D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
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Basics Device layout Front camera Power key Memory card tray Volume key Touchscreen Recents key Back key Home key Multipurpose jack (USB Type-C) Earphone jack Rear camera Microphone GPS antenna Flash Speaker...
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– If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
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• I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
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Basics Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the memory card tray gently from the memory card tray slot.
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Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings →...
Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
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Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Select features you want to use and complete the initial setup.
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
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Basics Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
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Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
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Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
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Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
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Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
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Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen Moving items...
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Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
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Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
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Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
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Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen.
Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated, launch the Settings app, tap Advanced features, and then tap the Palm swipe to capture switch to activate it.
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Basics You can use the following functions on the notification panel. Switch between user accounts or add new user accounts. Launch Settings. Quick setting buttons Tap a notification and perform various actions. Clear all notifications. Access the notification settings. Using quick setting buttons Tap quick setting buttons to activate certain features.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character.
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Basics • : Switch to handwriting mode. Switch to the standard View information about keyboard. editing handwriting. Change the keyboard settings. This feature may not be available depending on the region or service provider. • : Add an item from the clipboard. •...
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
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Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • S leep: Put apps in sleep mode to save the battery by preventing them from running in the background.
Bixby analyses your usage patterns and routine and provides recommended features. • T o use the Bixby feature, your device must be connected to a Wi-Fi. • T o use the Bixby feature, you must sign in to your Samsung account. Starting Bixby Bixby saves data about your usage patterns and routine to your Samsung account and provides recommended features.
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Apps and features Using Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. To open Bixby Home, swipe to the right on the Home screen. Reminder Upcoming reminder Recommended content...
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• T o use this feature, the device must be connected to a Wi-Fi. • T o use location reminders, the GPS feature must be activated. • T o use this feature, you must register and sign in to your Samsung account. Starting Reminder You can start Reminder from Bixby Home.
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Apps and features Creating reminders Reminder will alert you if you create a reminder with a specified time and location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘take your medicine at 9 AM’ . Launch the Reminder app.
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Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app. You can view your reminders list. To view reminder details, select a reminder.
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Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. Or, when a notification pop-up window appears, tap COMPLETE. Restoring reminders Restore reminders that have been completed. On the reminders list, tap →...
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Apps and features Viewing Bixby cards Checking your morning alarm At night, Bixby Home will show your alarm for the following morning. You can check your alarm information. You can also edit the alarm by tapping the card. To turn off the alarm, tap the switch next to the alarm to deactivate it. Checking a reminder If you have added reminders, the most recent reminder will appear on the Bixby Home screen.
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Apps and features Using additional Bixby cards • V iew the most recent event created in your planner. Tap a card to view its details or tap the area below the task to view other events scheduled on the same day. •...
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Add an image. Enter contact information. Open more information fields.
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Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
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Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts.
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
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Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
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Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview...
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Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want. Rear camera preview Shooting modes...
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Apps and features Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply a unique effect to your photos. After selecting a filter or effect, tap the preview screen and take a photo. To remove the applied filter or effect, open the filters and effects list and tap Remove effect.
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Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Current mode Make faces appear brighter Camera settings and clearer.
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Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
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Apps and features Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
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Apps and features Continuous shot Take a series of photos of moving subjects. On the shooting mode list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting mode list, tap HDR (Rich tone).
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Apps and features Sound & shot Take a photo with sound. The device identifies the photos with in Gallery. On the shooting modes list, tap Sound & shot. Animated GIF Create an animated photo from a series of photos. On the shooting mode list, tap Animated GIF. Selfie Take self-portraits with the front camera.
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Apps and features Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self- portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
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Apps and features Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
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Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. REAR CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory.
Apps and features • V olume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others.
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Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Delete the image. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images.
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Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Display your Access additional videos. options. Skip to the Skip to the next previous video. video.
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Apps and features Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes.
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Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view to open the list of recently used apps.
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Apps and features Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Switch the selected window to a pop-up view. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
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Apps and features Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
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Apps and features Pop-up view to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window.
Insert an image. When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Samsung Flow allows you to easily connect your tablet to your smartphone. You can share contents between the connected devices. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Apps or Play Store.
My Files Access and manage various files stored in the device. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category.
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Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE.
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. You can see the calculation history at the upper part of the screen. To clear the history, tap CLEAR HISTORY. To use the unit conversion tool, tap .
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Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
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Apps and features Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap Advanced features → Games and tap the Game Tools switch to activate it. While playing a game, tap to display the game tools.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Launch the Gallery app and select an image. and select a sharing method, such as email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Samsung account for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
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Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list.
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Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
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Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sound Change settings for various sounds on the device. On the Settings screen, tap Sound.
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customise notification settings, tap ADVANCED and select an app. • A llow notifications: Allow notifications from the selected app. • S how silently: Set the device to mute notification sounds and hide notification previews. •...
Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter will not be applied. On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it.
Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • A ccessories: Change the accessory settings. •...
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance →...
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The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance →...
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• A pp shortcuts: Select apps to display shortcuts to them on the locked screen. • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
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• W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
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Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE.
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Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
• S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
Settings • A ccounts: Add your Samsung and Google accounts, or other accounts, to sync with. • U sers: Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Refer to Users more information.
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Settings Adding restricted profiles On the Settings screen, tap Cloud and accounts → Users. Tap Add user or profile → User (restricted profile). If you are not using a secure screen lock method with the owner account, follow the on- screen instructions to set one up.
On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
If the battery remains fully discharged or removed from the device, the time and date is reset. • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung.
Settings • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.
Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.
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Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
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• E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
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• E nsure that the Bluetooth wireless feature is activated on the device you wish to connect • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
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Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.