40'' class (40.0" diagonal) led hdtv with 1080p resolution. (2 pages)
Summary of Contents for Samsung UN J5500AF Series
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LED TV Chassis : UWK50 Model : UN32J5500AF UN40J5500AF UN48J5500AF UN50J5500AF SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UN**J5500AF...
1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.
1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
2. Product specifications 2. Product Specifications 2-1. Product information Model UN**J5500AF Front View * W : Width H : High Detail View Color Front Color : BLACK, Stand Color : LIGHT TITAN (HAIRLINE) With Stand 721.4 x 471.6 x 207.6 mm / 28.40 x 18.57 x 8.17 inches 32"...
Virtual Surround DTS Studio Sound DTS Codec DTS Premium Sound 5.1 3D Sound Sound Customizer Sound Output (RMS) 20W(L:10W, R:10W) Speaker Type 2CH(Down Firing + Base Reflex) Woofer HD Audio Wallmount Sound Mode Multiroom Link Smart TV Samsung SMART TV Apps...
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Voice Interaction Voice Control Face recognition Motion control Smart Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA Samsung SMART View Wireless TV On - WOL Notification - BLE Briefing On TV WiDi WiFi Direct Tuner/Broadcasting Digital Broadcasting...
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R-Chamfer Bezel Type Slim Type Slim Front Color Black Light Effect (Deco) Stand Type V-Shape Swivel (Left/Right) Additional Feature Samsung 3D 3D Converter Instant On Camera Built-in Wireless Copy Processor Quad PX Ready 21:9 Immersive Picture Mode SCSA Support Accessibility...
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Eco Sensor Accessory 3D Active Glasses (Included) Remote Controller Model TM1260C Batteries (for Remote Control) Samsung Smart Touch Control (Included) PX (Included) Ultra Slim Wall Mount Supported Mini Wall Mount Supported Vesa Wall Mount Supported Floor Stand Support 32" : N/A...
2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Description Code.
3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
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3. Disassembly and Reassemble Description Picture Description Screws • 40" : 16 EA • 48" : 18 EA • 50" : 20 EA • 55" : 23 EA (ONLY MEXICO)
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3. Disassembly and Reassemble Description Picture Description Screws Remove the ASSY COVER P-REAR. Remove 10 Screws of ASSY PCB MAIN Torque : and DC VSS-LED TV PD BD. 7~ 8Kgf.cm 6001-002756 Remove the ASSY SPEAKER P (R/L) and Power Cables. ASSY SPEAKER P Power Cable ASSY BOARD P-BT...
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3. Disassembly and Reassemble Description Picture Description Screws Remove the LVDS Cable and Panel Drive Cable. LDVS Cable Panel Drive Cable Remove the ASSY BOARD P-FUNCTION ASSY. ASSY BOARD P-FUNCTION ASSY Cable NETWORK-WIFI MODULE Cable Completed disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.
4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting Previous Check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the ASSY PCB MAIN DC VSS-LED PD BD...
4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. Video MAIN / FRC / T-CON Major check points CHECK TEST PATTERNS Verify "Scaler Pattern". Verify "US Post Pattern". Also : Check "Mute 147 Mute Pattern". There are No Test patterns for T-CON Board since there is no FRC Circuit. In this model. ENTER Test Pattern •...
4. Troubleshooting 4-2-2. Bluetooth / WIFI Module Bluetooth Module Major check points Check Bluetooth Address at Contact Samsung. BT Address Check BT F/W Version at Factory Mode screen. Might require upgrade. Check GSPN. T-HKPAKUC-XXXX.XX T-HKPAKUS-XXXX tztv-X.X 1-XXXX-X_2015XXXX.X (XXXX) BT Version : BLUETOOTH-VER-XXXX BT Version E-Manual : X.XXX...
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4. Troubleshooting WIFI Module Major check points Check Wired MAC Address and Wireless MAC Address at Contact Samsung. Wired MAC Address Wireless MAC Address Check Wired MAC and Wireless MAC at Factory Mode screen. (Success/Failure) Wired MAC errors : Main Board is defective.
4. Troubleshooting 4-2-3. SMPS SMPS Power On Sequence Detail To Main Board CNM803 To Panel LEDS CNL802 NOTE A13V for Standby & Operation (no longer A5V & no “B” voltages) Testing A13V Standby to Main Board: varying from 7.5~12.7 Vdc PS_ON : 3.3Vdc Power ON/OF A13V : to steady 12.7 Vdc UD ( Under Drive) : 3.3Vdc also labeled “OD/UD”...
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4. Troubleshooting SMPS : Backlight Detail To Main Board CNM803 Drive To Panel LEDS (CNL802) Example of Models with Series Strings of LEDs (size related) If one LED string goes out all are out, no backlight. CNL802 (to BLU) 3 Sets of LED Strings in series Fixed BL Control Voltage in Supply...
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4. Troubleshooting Back Light Operation: LED Drive...
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4. Troubleshooting SMPS / Backlight Test 230Vdc CNL802 CM803 3 LED Strings Control Fixed Supply Panel Con. Sample LED Pins Min B/L Max B/L Full B/L Test Removed 2- open 130Vdc 95Vdc 88Vdc 174Vdc 151Vdc 144Vdc 174Vdc 151Vdc 144Vdc Opened 218Vdc 207Vdc 200Vdc...
4. Troubleshooting 4-2-4. Jog Function Control Jog Function Control Operation Press Left Right Down Major check points Check Jog Shuttle STBY Voltages (All at 3.3 V except LED). Check Jog Shuttle 5 SW Operation (Key 1 & Key 2) for each command change. Check LED Indicator for STBY operation.
4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN**J5500AFXZA Model Name 32" 40" Vendor Panel Code...
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4. Troubleshooting Model Name 48" 50" Vendor Panel Code BN95-02024A BN95-02026A Spec. GJ048BGLV1V GJ050BGNV1V Vendor HANSOE SMPS Code BN44-00703G BN44-00704E Spec. L48S1_FSM L55S1_FHS Chassis Ass'y BN91-14247E BN91-14247G MAIN ASSY PBA Ass'y code BN94-09124Z BN94-09124G Byte Item Factory Reset Type 48A6AF0V 50D6AF0VJ SW Model UJ5500...
4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF MENU Power ON • If you have Factory remote control INFO Factory •...
4. Troubleshooting 4-3-3. Factory Data Option Factory Menu Name Data Range Factory Reset Type 32A6AF0V/40A6AF0V/48A6AF0V/5 SD_MEXICO/CARRIBE/PERU_DTV/ 0D6AF0VJ/55L6AF0VJ PAR_DTV/URU_DTV/ARG_DTV/BRA_DTV/ CHILE_DTV Local Set SW Model UJ5500 BOM Model 5500 TUNER NORTH AMERICA : S_TC, LATIN AMERICA S_TC : S_ISDB, BRAZIL : S_ISDB Ch Table NONE MRT Option...
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4. Troubleshooting Factory Menu Name Data Range BT Support BT ADDRESS Not support HP LINE LineOut Resolution Sel Multiview Support Local Dimming Panel Wifi Vendor FAN Vendor Voice Recog Motion Recog TTV Support (21_9) PC Mode Dimming Support PX Support No Glass 3D support MLS Support MBR Support...
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4. Troubleshooting Factory Menu Name Data Range BT_AUDIO_ON_OFF Config_AV_PATH USING_PSI_UPDATE Fast Logo Delay JP Tuner Reset Delay Num of PANEL KEY Panel lnit Time Tcon lnit Time Write MAC Address data sync lnit Common Source Support OVD Support EcoSensor Location BENDABLE PEQ Inx Control ...
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4. Troubleshooting Factory Menu Name Data Range Visual Test OPTION_SWU OTN Server Type operating OTN Test Server SWU Reset SWU Duration SWU Fail Test RF Remocon Support CDD mode DPMS Support T-CON Device Server Type Operating RTS Mode LMN 1ST THRESHOLD LMN 2ST THRESHOLD LMN 3ST THRESHOLD EOS Click...
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4. Troubleshooting Factory Menu Name Data Range Cloning … Shop Option Shop Mode Exhibition Mode 3D Cube Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND High Devi Carrier_Mute Pilot Level High Thld 0x70h Pilot Level Low Thld 0x20h Carrier2 Amp High THID...
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4. Troubleshooting Factory Menu Name Data Range India Sound Specker Delay Normal NTV CU Delay Lipsync Inx Lipsync CheckSum OK:0x9631 Lipsync USB Test Ready LipSync BT CheckSum OK:0x696A DEBUG Factory Menu Name Data Range Spread Spectrum LVDS Spread DDR Spread 1.0% Spectrum Period Amplitude...
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4. Troubleshooting Factory Menu Name Data Range FRC DDR SSC ON/OFF FRC DDR SSC MRR FRC DDR SSC MFR FRC DDR SSC Period FRC DDR SSC Modulation DDR Margin A CTRL_OFFSET_0_3 A CTRL_OFFSET_D B CTRL_OFFSET_0_3 B CTRL_OFFSET_D BT_ON_OFF RF Mute Time 600ms FRC FDISPLAY ON/OFF 3D FDISPLAY ON/OFF...
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4. Troubleshooting Factory Menu Name Data Range EU_CIS Stress Mode Log Analyzer Error Popup On/off DeadLock KILL CES mode on/off NONE CES Option CES convergence Option TCON Demura Bypass Factory Menu Name Data Range Self Test(for HW) Loop Back LAN Test AV Audio Test AV2 Audio Test...
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4. Troubleshooting Factory Menu Name Data Range T-CON/FRC … PCB Test … MOIP EcoSensor Voltage Chip Test Module Test ATV CH Inspection DTV CH Inspection Satellite CH Inspection EXT Sound Inspection Woofer Sound Inspection Tweeter Sound Inspection DP TESt DP CRC Result Voltage Result Aging line test Satellite CH Inspection...
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4. Troubleshooting Factory Menu Name Data Range SUBMICOM UPGRADE SUBMICOM JP USB UPGRADE BT UPGRADE Failure BT FREEPAIRING Function Upgrade Failure FRC3D FW Upgrade FRC3D LD UPGRADE FRC3D FW UPGRADE Camera Upgrade Mic Upgrade Failure Jump Upgrade IR Blaster Upgrade IR Blaster delay time NTV CU UPDATE UD LDC PROFILE UPGRADE...
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4. Troubleshooting Factory Menu Name Data Range HDMI CTS THLD HDMI CTS Cnt1 HDMI EQ AUTO HDMI Write Type Combine HDMI Switch NONE DVI SET TIME 300ms H Write HDMI Sync HDMI 3D DET HOT PLUG OFF HOLD TIME HDMI MUTE TIME REPEA AUDIO PKT HDMI HDCP EN HDMI HDCP EN FLAG...
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4. Troubleshooting Factory Menu Name Data Range SOC TCON2 Pattern SOC TCON2 Pattern Level Other Setting Delete S/N IPERF Stopped Expert CAL Data Backup … CaL Data Restore MICOM POWER OFF NTV RF Region NTV CU FW VER ATV IF AGC SPEED Source Direct On/Off Apps Update Auto Power...
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4. Troubleshooting Factory Menu Name Data Range 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain … B1_Gain … G1_Gain …...
4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug AV Calibration ADC/WB Comp Calibration Advanced HDMI Calibration 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration ...
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4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...
4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug (Low light) (High light) Sub Bright Sub Contrast ADC/WB White Balance R offset R gain Advanced G offset G gain B offset B gain 4-31...
4-5. Software Upgrade Samsung may offer upgrades for the TV’s firmware in the future. These upgrades can be performed via the TV when it is connected to the Internet, or by downloading the new firmware from samsung.com to a USB memory device.
5. Wiring Diagram 5-3. Connector Functions Connector Function Supply main power and dimming signal from IP Board to Main Board. CN201 CNM803 The LVDS signal transfered from Main Board to Panel. CN1401 CON3...
ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN32J5500AFXZA (TS01) BN90-05252K ASSY W/I;UH6K BN81-08159Z PART SET-ELEC W/I;UF**,UH**,UG**,ELEC BN81-11260E A/S PART SET-MECH W/I;UJ5H,U32JD* R001A BN90-06038X...
ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN40J5500AFXZA (TS01) BN90-05252L ASSY W/I;UH6K BN81-08159Z PART SET-ELEC W/I;UF**,UH**,UG**,ELEC BN81-11260F A/S PART SET-MECH W/I;UJ5H,U40JD* S001A BN90-06496B...
ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN48J5500AFXZA (TS01) BN90-05252M ASSY W/I;UH6K BN81-08159Z PART SET-ELEC W/I;UF**,UH**,UG**,ELEC BN81-11260G A/S PART SET-MECH W/I;UJ5H,U48JD* S001A BN90-06496C...
ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN50J5500AFXZA (II01) BN90-06495A ASSY W/I;J5000 BN81-08159Z PART SET-ELEC W/I;UF**,UH**,UG**,ELEC BN81-11260H A/S PART SET-MECH W/I;UJ5H,U50JD* S001A BN90-06496C...
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Symptom1 Symptom2 Symptom3 Symptom4 This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death.
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Update the TV Software to the latest version. Refer to Table 1. (Note: Make sure to download the S/W file from SAMSUNG.COM prior to customer visit.) Verify the Netflix version in View Details, and then reinstall the application if needed. Refer to Image 1 and Image 2.
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TV does not play audio when the TV is SW Model UJ5500 Verify TV has latest Firmware Updates found on playing video from a streaming application. FIX: samsung.com., unless related to a service BOM Model 5500 Firmware Update bulletin directed to GSPN. Check TV is left in...
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UN40J5500AFXZA Fast Track Troubleshooting Manual Rev 6/15/15cr CNL802 CNL802 (to BLU) CN201 Main BD Side CNM803 SMPS to Main A13V A13V PS_ON A13V 8 SW_INVERT 7 A13V 10 OVD_LEVEL A13V FET_FAIL 12 ANA_DIM DETECT Power- Up Sequence / Test (“TV Power On” Problem) Jog Function Test (“TV Power On”...
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UN40J5500AFXZA Fast Track Troubleshooting Manual Rev 6/15/15cr TROUBLESHOOTING VIDEO PROBLEMS : Panel Main Board TCON Board Start Up Logo Customer Picture Test 1 MUTE MUTE Mute 147 Mute Mute 147 Mute Panel Ribbons If NG one side: Video Operation ...
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TV to out of box condition. Use MENU for return Confirm EDID WRITE ALL Success (Mute Key) Does not reset Apps) SVC / Test Patterns Samsung IR Remote SVC/Info/ ER Count (Important (Limited Operation) Factory to check for errors. Note:...
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UN40J5500AFXZA Fast Track Troubleshooting Manual Rev 6/15/15cr Network Troubleshooting Router Internet TV to Router “Failure” Router to Network “Failure” Check Network Status Check Network Status Wired & Wireless MAC Address in Customer Support Instruct the customer the TV has proper connection to ...
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Smart Hub Connection Test Router Internet / Samsung Server Samsung Apps 1) Network Test / Gateway Test 5) Samsung Apps Test Go to Menu > Support > Self Diagnosis > 2) DNS test Smart Hub Connection Test: Begin Test ...
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UN40J5500AFXZA Fast Track Troubleshooting Manual Rev 6/15/15cr 2015 Models with separate WiFi Module / Bluetooth Module NOTE: Some Models are WiFi Only - No Bluetooth STBY Power ON .04Vdc .04Vdc Wi-Fi Wi-Fi Eff. Sig Eff. Sig Pins Standby . Wired MAC Address (error - replace Main Board) Power ON .
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UN40J5500FXZA SMPS: Backlight (wired in series) 230Vdc (panel size dependent) BL Supply measured at diode Stripe (cathode). This will raise to approx 280Vdc with an open string of LEDs. CNL802 (to BLU) CNL802 CM803 Wired at SMPS in Series. If one LED string goes out all are out, no backlight. 3 LED Strings Simplified BACKLIGHTS Tes Control...
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