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Sanyo VDC-HD3500P User Manual
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Sanyo VDC-HD3500P User Manual

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Download this manual See also: Service Manual, Summary Manual
VDC-HD3500/HD3500P
Features of This Camera
Specifications
Name and Function of Each Component
Connections
Lens Installation
Lens Adjustment
Viewing Firmware Version
Introduction1/16

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Summary of Contents for Sanyo VDC-HD3500P

  • Page 1 VDC-HD3500/HD3500P Features of This Camera Specifications Name and Function of Each Component Connections Lens Installation Lens Adjustment Viewing Firmware Version Introduction1/16...
  • Page 2 The camera supports network operation. By simply connecting a LAN cable to it, you can construct the most advanced network monitoring system. From the Web browser (Internet Explorer) installed on your PC, you can operate the camera via the network in an easy-to-use manner. The camera supports bidirectional audio communications, enabling you to communicate with people at the camera from your PC while monitoring the surveillance video, instead of just hearing sounds from the camera.
  • Page 3 Image pickup device 1/3" CMOS sensor Effective pixels 16:9 1920 (H) × 1080 (V), 4:3 2288 (H) × 1712 (V) Lowest image 50IRE: 1.0 lx (at F1.2, color mode, high gain) illumination 50IRE: 0.06 lx (at F1.2, black-and-white mode, high gain) Video S/N ratio 50dB (when AGC is “OFF”) Lens...
  • Page 4 Recording mode Alarm recording, backup recording in event of a network failure Image/video H.264/JPEG compression Video size (H.264) (16:9) 1920×1080, 1280×720, 640×360, 320×180 (4:3) 1600×1200, 1280×960, 1024×768, 640×480, 320×240 Video size (JPEG) (16:9)1920×1080, 1280×720, 1024×576, 640×360 (4:3) 2288×1712, 1600×1200, 1280×960, 1024×768, 800×600, 640×480, 320×240 QUALITY mode: BASIC, NORMAL, ENHANCED, FINE, SUPER FINE Picture quality BITRATE mode: User-specified bit rate...
  • Page 5 To remove the cover, remove the three screws using the supplied hex wrench. Connecting the camera and monitor using the supplied cable enables you to perform focus and iris adjustments while monitoring the live video. For details, see the “Connections” section. You can use crocodile clip connectors instead of the supplied cable.
  • Page 6 This indicator blinks to indicate one of the following conditions in the camera. Recording to SD memory card stopped Firmware update in progress An SD memory card error occurred (Fast blink) These buttons allow you to perform the following operations. Introduction 6/16...

  • Page 7: Option Settings

    These operations may be performed with the Web browser installed on your PC. For details, refer to the linked information. Operation Restoring factory default settings Resetting login password (for default users only) Adjusting focus Adjusting iris Inverting video of wall-mounted camera Restarting camera Viewing Firmware Version...
  • Page 8 Use this jack to connect an optional external microphone to listen to the sound while monitoring the surveillance video, or simultaneously record the video and sound. This jack supports 3.5-mm diameter monaural microphone plugs, or monaural line-level input plugs (the left channel only for stereo plugs). Connect this jack via an audio cable to the audio input jack of an amplified speaker system or the monitor.
  • Page 9 Perform the following connections according to the installation environment and application of your camera. Audio Jack Connection Alarm Cable Connection Power Connection Network Connection Camera Monitor Connection Before attempting the following connections, be sure to turn off all components of your system. Improper connection may cause smoke or failures.
  • Page 10 ALARM IN2: gray After connecting an alarm device, configure the input conditions for the corresponding alarm input cable via network operation on the ALARM SETTINGS screen. To use the alarm input cable as Day/Night switching signal path, follow the steps below. Under [DAY/NIGHT], set [DAY/NIGHT] to “COLOR”...
  • Page 11 Use a LAN cable no longer than 100 m (109.4 yards) with the shield type CAT5 or higher. The supported Web browser is Internet Explorer Ver.6.0 SP2 or higher, or Internet Explorer Ver.7.0. About the internet connection Port forwarding for the video port must be enabled on the broadband router. For details on how to set port forwarding, please refer to your router's Instruction manual.
  • Page 12 To perform focus adjustment with the camera, remove the dome cover, connect the supplied cable to the MON OUT socket of the camera, and connect a monitor to the camera using a video cable. ( After adjustment, be sure to remove the monitor cable. You can use crocodile clip connectors instead of the supplied cable.
  • Page 13 After installing the lens to the camera, you need to perform the following adjustments for the lens. Angle of View/Focus Adjustment (FOCUS ASSIST) Iris Adjustment (IRIS) Using network operation, you can use the focus assist function to adjust the focus. Use the focus assist function to accurately focus on subject in high-resolution megapixel image because otherwise doing so would be extremely difficult.
  • Page 14 Adjust the lens orientation. Then adjust angle of view using the zoom ring, and the focus using the buttons. PEAK HOLD: Shows the value of the maximum focus level. INDICATOR: Shows the value of the current focus level. Adjusting focus Use the NEAR/FAR button to roughly focus on the subject.
  • Page 15 Press the SET button for 2 seconds or more. The monitor now shows the SELECT MENU screen. On the SELECT MENU screen, all information is displayed in English. Select [IRIS] using the NEAR/FAR button and press the SET button. The monitor now shows the iris adjustment screen. Press the NEAR/FAR button to adjust the iris level.
  • Page 16 On the FIRMWARE VERSION screen, you can check the firmware version, IP address, and other information on the camera. The firmware version can also be checked via network operation on the OPTION SETTINGS screen. Press the SET button for 2 seconds or more. The monitor now shows the SELECT MENU screen.
  • Page 17 VDC-HD3500/HD3500P From Connection to Network Operation Live Video Monitoring Alarm Detection and Output Alarm Video Recording Software Information Configuration menu quick reference tables Quick Operation Guide1/13...
  • Page 18 Follow the steps below to set up and connect the camera to your PC. You can use alarm video recording, bidirectional audio communications, and other standard features of the camera, in addition to normal live video monitoring. Install an SD memory card into the SD card slot. The SD memory card must be formatted before use.
  • Page 19 Connect a monitor for focus adjustment to the monitor output socket. Connect your monitor to the camera via the supplied video cable. Turn on the camera. Live video appears on the monitor. To enable surveillance with clear video images, adjust the lens focus while viewing the subject on the FOCUS ASSIST screen displayed on the monitor.
  • Page 20 If you are operating the camera for the first time, check the factory default video and audio conditions on the VIDEO & AUDIO SETTINGS screen. Change the default settings as desired. For details, refer to the “VIDEO & AUDIO SETTINGS” section. 16:9 (Default) →...
  • Page 21 You cannot select “ON” in [DIGITAL PTZ] if you selected “H.264” in [CODEC]. Selecting “ON” in [DIGITAL PTZ] fixes the [RESOLUTION] value to a VGA-equivalent size (“640× 360” in 16:9 aspect ratio or “640×480” in 4:3 aspect ratio). Audio condition configuration In [MIC SENSITIVITY], select the microphone sensitivity.
  • Page 22 If you are operating the camera for the first time, check the factory default alarm detection conditions on the ALARM SETTINGS screen. Change the default settings as desired. For details, refer to the “ALARM SETTINGS” section. You can configure the camera to detect alarm conditions via the “alarm input terminals” or “built-in motion sensor”. For how to configure the camera to detect alarm conditions via the alarm input terminals, refer to the “Alarm Input/Output Terminal Connections”...
  • Page 23 Disabling motion detection in masked areas Detecting motion in specific areas Detecting motion with lines and areas drawn on the screen In [MOTION], after selecting a motion sensor type, click detailed configuration screen. You can configure the camera to “automatically output alarm signals” or “remotely (manually) output alarm signals”.
  • Page 24 Setting Item ALARM OUT1/ 2 (Alarm output terminal number) POLARITY (Signal polarity) ALARM OUT TIME (Alarm output time) Default Setting OFF (Disables alarm REMOTE (Enables remote alarm output.) output.) 5SEC (Ex.: Beeps a warning 10SEC to 5MIN, CC (Stops alarm output when for 5 sec.) Remote Alarm button is clicked.) Optional Setting...
  • Page 25 After installing an SD memory card into the camera, you need to configure the alarm recording settings as described below. You can store the following data on an SD memory card. However, you cannot use SD memory cards to record normal surveillance video that is not alarm video. Alarm video recording Backup video recording in event of a network failure Access and system logs...
  • Page 26 On the RECORDING screen, click Setting Item Default Setting SCHEDULE SUN to SAT (START/END) 00:00/00:00 DAILY 00:00/00:00 When finished configuring the schedule settings, the schedule map appears. Recording video to your PC By using the recorder/player application VA-SW3050 Server/Client (optional), you can record and play back streaming video data from the camera on your PC.
  • Page 27 The application also offers the capability to save and print video/image data. VA-SW3050Lite (Application for monitoring live video from more than one camera) This monitoring application is designed for use with SANYO network cameras. You can access up to 128 cameras simultaneously.
  • Page 28 If you are a surveillance system administrator, use these buttons to configure necessary settings according to the installation environment and application of your camera. Configuration Related to Network Connection Operation Changing the camera's IP address. Using SANYO's DDNS service. Using SSL communication. Streaming H.264 video in multicast Clock and Camera Title Configuration Operation...
  • Page 29 Optional Configuration Operation Updating the camera's firmware to the latest version. Restoring the factory default settings Backing up or uploading settings Viewing the access log, system log, and operation log Configuration Screen (Menu) OPTION SETTINGS (FIRMWARE UPDATE) OPTION SETTINGS (FACTORY DEFAULT) OPTION SETTINGS (MENU BACKUP/MENU UPLOAD) OPTION SETTINGS (LOG)
  • Page 30 VDC-HD3500/HD3500P Preparing Your Computer for Network Operation Setting Up IP Addresses Automatically (Auto IP Setup) Checking the operating environment Configue the network information on your PC Operation Privileges and Login Users Before You Begin Network Operation1/14...
  • Page 31 Follow the steps below to prepare your computer for network operation. For detailed procedure, refer to the linked information. Assign a unique IP address to each camera. If you have newly installed two or more cameras on your network, you can accomplish this by using the supplied “Auto IP Setup”...
  • Page 32 VA-SW3050Server/Client (optional): Recorder/player application for recording and playing back streaming video data from the network. Before You Begin Network Operation 3/14...
  • Page 33 If you are installing two or more new cameras on the same local network, you need to change the factory default IP address of each camera to prevent IP address overlap. The supplied “Auto IP Setup” software frees you from this burden by automatically assigning a unique IP address to each camera on your network.
  • Page 34 Insert the supplied CD-ROM into the CD-ROM drive of your PC. The opening menu appears. Click [Auto IP Setup]. The utility window opens so that you can search cameras. If you encounter a firewall confirmation dialog box, disable the firewall so that your PC can communicate with the camera.
  • Page 35 Select the desired camera and click The camera information dialog box opens. Make changes to the camera data and click This transmits your changes to the camera. You can see the problem of IP address overlap has been resolved in the [Status] row of the list, which has been changed from “CAUTION”...
  • Page 36 To operate the camera via network operation, you must meet the following operating requirements. IBM PC/AT compatible Operating system: Windows XP Professional/Windows Vista CPU: Core2Duo E6700 2.66 GHz or higher Memory: Windows XP: 1GB or more Windows Vista: 2GB or more Network interface: 10BASE-T/100BASE-TX (RJ-45 connector) Display card: 1920×1200 pixels or higher...
  • Page 37 In [Control Panel], click [Network and Internet Connections]. The [Network and Internet Connections] dialog box opens. Click [Network Connections]. The [Network Connections] dialog box opens. Under [LAN or High-Speed Internet], the icon representing your LAN interface (Ethernet adapter) configuration appears. Right-click on the LAN interface (Ethernet adapter) configuration icon and click [Properties] in the context menu.
  • Page 38 In the [This connection uses the following items:] list box, select the [Internet Protocol (TCP/IP)] check box. Confirm that the [Internet Protocol (TCP/IP)] check box is selected. If deselected, select the check box. Click [Properties]. The [Internet Protocol (TCP/IP) Properties] dialog box opens, with the [General] tab shown. Before You Begin Network Operation 9/14...
  • Page 39 Select the [Use the following IP address:] radio button and specify the IP address, the subnet mask, and the default gateway. Check the configured settings and click You are now done with the TCP/IP configuration. Close all the dialog boxes that are open. In [Control Panel], click [Network and Sharing Center].
  • Page 40 Click [Manage network connections]. The [Network Connections] dialog box opens. Double-click [Local Area Connection]. The [Local Area Connection Status] dialog box opens. Click [Properties] and, in the confirmation dialog box, click [Continue]. The [Local Area Connection Properties] dialog box opens. Select the [Internet Protocol Version 4 (TCP/IPv4)] check box.
  • Page 41 Click [Properties]. The [Internet Protocol Version 4 (TCP/IPv4) Properties] dialog box opens, with the [General] tab shown. Select the [Use the following IP address:] radio button and specify the IP address and the subnet mask. Check the configured settings and click You are now done with the TCP/IP configuration.

  • Page 42: Video And Audio Settings

    The operation privileges of users who perform network operation are divided into 5 levels (admin, operator1, operator2, guest, and download). Each user who attempts to access the camera will be authenticated by the user name and password at login and granted an appropriate operation privilege. Operation Monitor live video.
  • Page 43 Operation Privileges User admin admin operator1 operator1 operator2 operator2 guest guest download download The factory default users cannot be deleted. Update your password periodically for security reasons. For details, refer to the “USER REGISTRATION” section. If you forget your password, use the buttons provided on the left-side face of the camera to restore the default user passwords.
  • Page 44 VDC-HD3500/HD3500P Access the camera from your Web browser Live Screen Components Control panel Tool panel Information bar Working with Live Screen1/18...
  • Page 45 Start Internet Explorer. The supported Web browser is Internet Explorer Ver.6.0 SP2 or higher, or Internet Explorer Ver.7.0. In the address bar, type the IP address of the camera and press [Enter] key. When you access the camera, the login screen appears. If this is the first access to the camera, in the Address bar, enter the default IP address as follows.
  • Page 46 <Available languages> English, French, German, Spanish, Japanese You can display the language selection screen by using the control panel. If this is the first access to the camera, configure the system clock on the CLOCK SETTINGS screen. You can access only one camera at a time from your Web browser. To access two or more cameras from your PC simultaneously, use the following software.
  • Page 47 When you access and log into the camera successfully, the live screen appears. For details, refer to the linked information. Video display area ( Control Panel ( Tool Panel ( Information Bar ( Current date and time Shows the current date and time based on the clock settings configured on the CLOCK SETTINGS screen. You may change the date-time format (month/day/year, year/month/day, or day/month/year), clock type, character size, and display position on the CLOCK SETTINGS screen.
  • Page 48 Click the desired button depending on the purpose of your operation. Then, the corresponding screen and panels will appear. For details, refer to the linked information. DIGITAL PTZ : Click this to use the digital PTZ function. CLIENT SETTINGS : Click this to select the live stream and streaming protocol for each user. MENU : Click this to display the configuration menu.
  • Page 49 You can set up to four clipping rectangles anywhere in the image display area of the controller. Setting a clipping rectangle: Click anywhere on the image display area of the controller. This sets a VGA-size clipping rectangle at the point you clicked. Clipping rectangles may be set in an overlapping manner.
  • Page 50 On the live screen, click the portion you want to zoom in/out. Click (WIDE) or The camera zooms in on or out from the subject using the point you clicked as the origin. Zooming steps: 1, 1.4, 2, 2.8, 4, 5.6, 8, 11.2, 16 During zooming operation, the zoom magnification appears on the live screen.
  • Page 51 Click the Auto Pan/Tilt button (shown in gray). The button turns orange and the clipped area starts the corresponding movement. : Auto pan: The clipped area reciprocates left and right. : Auto tilt: The clipped area reciprocates up and down. : Auto pan &...
  • Page 52 You may use the zoom function in conjunction with the manual panning/tilting function. CLIENT SETTINGS Click on the control panel to display the CLIENT SETTINGS screen. On this screen, you can perform the following operations: Configuring the video stream displayed on the live screen Configuring the audio Changing your password Some administrator configuration screen settings may limit the operations you can perform on this...
  • Page 53 The pull-down menu shows a list of permitted streams that are configured in [LIVE STREAM] on the USER REGISTRATION screen (administrator configuration screen). This item will not be shown if [ACCESS LEVEL] is set to “admin” on the USER REGISTRATION screen.
  • Page 54 Use the tool panel controls. Receive Audio button : Reception of audio enabled : Reception of audio disabled Volume control Use this slider knob to control the audio output volume. From your PC, you can send audio alerts to suspicious people or communicate with people at the camera. Required operation privilege: Any privilege except for “guest”...
  • Page 55 In the [PASSWORD CHANGE] field, type a new password. You can type 4 to 32 alphanumeric characters. In the [CONFIRM PASSWORD] field, type the same password again for confirmation and click These items will not be shown if [PASSWORD SET] is set to “admin” on the USER REGISTRATION screen.
  • Page 56 Menu Selection Buttons Button Configuration Screen (Menu) NETWORK NETWORK SETTINGS CLOCK CLOCK SETTINGS USER USER REGISTRATION VIDEO/AUDIO VIDEO & AUDIO SETTINGS CAMERA CAMERA SETTINGS ALARM ALARM SETTINGS RECORDING RECORDING SD MEMORY CARD E-MAIL E-MAIL SETTINGS FTP SETTINGS SECURITY SECURITY SETTINGS SCHEDULE SCHEDULE SETTINGS OPTION...
  • Page 57 When the language selection screen appears, select the desired language within 10 seconds. Otherwise, you will be brought back to the live screen with the previous language setting. Click DISPLAY on the control panel to bring up the display control panel. : Panel is minimized.
  • Page 58 Shows the camera title you configured in [TITLE] on the CLOCK SETTINGS screen. The default camera title is “Network Camera”. The color of the camera title changes depending on the alarm state as follows: Gray: Normal state Red: Alarm condition is being detected. When the camera title is shown in red, no other alarm signal will be received.
  • Page 59 You can use these buttons to output an alarm signal from the camera. For details, refer to the “Sending a Remote Alarm Signal” section. Click this button to disconnect your PC from the camera and close the browser window. You can capture and then save or print the desired scene of the JPEG live streaming during monitoring. Click the Capture button on the tool panel.
  • Page 60 Use the Remote Alarm buttons provided on the live screen to send alarm signals from the camera's alarm output terminals. Required operation privilege: admin, operator1, operator2 To use the remote alarm buttons, you must set in advance [ALARM OUT] to “REMOTE” and [ALARM OUT TIME] to the desired duration on the ALARM SETTINGS screen (administrator configuration menu).
  • Page 61 If an error, warning, alarm, or other condition occurs, the corresponding status indicator on the information bar is shown in orange. INFO: Appears when an error or warning occurs. Clicking the indicator label causes system information to appear in a separate window. The INFO status indicator appears in orange until either of the following conditions is met: In case of an error: The error condition is resolved.
  • Page 62 VDC-HD3500/HD3500P NETWORK SETTINGS CLOCK SETTINGS USER REGISTRATION VIDEO & AUDIO SETTINGS CAMERA SETTINGS ALARM SETTINGS RECORDING SD MEMORY CARD E-MAIL SETTINGS FTP SETTINGS SECURITY SETTINGS SCHEDULE SETTINGS OPTION SETTINGS Working with Administrator Configuration Screens1/66...
  • Page 63 NETWORK Click in the configuration menu to display the NETWORK SETTINGS screen. On this screen, configure the following settings as required. Configuring basic network settings (NETWORK) Configuring DDNS setting (DDNS) Configuring HTTP settings Configuring RTSP/RTP settings Configuring access name settings (ACCESS NAME) Multicast settings (MULTICAST) Required operation privilege: admin Before attempting to configure these network settings, contact your network administrator.
  • Page 64 After completing the above steps, click the Close button to once disconnect and then reconnect to the camera to apply the changes. Using SANYO's DDNS service, you can connect to the camera from your Internet Explorer by simply entering the registered domain name, instead of the IP address of the camera.
  • Page 65 This information is required to register your domain name. Click REGISTER to access the SANYO DDNS service site and register your domain name. Follow the steps below to register your domain name. On the LOG IN screen, enter the user name and password you wrote down and click The Domain Name registration/change screen appears.
  • Page 66 Return to the NETWORK SETTINGS screen ([DDNS]) and, in [DOMAIN NAME], type the domain name you just registered before “.user.ddns-sanyosecurity.com”. Then, click The [DDNS SERVER NAME] field is automatically filled (“members.ddns-sanyosecurity.com”), so you do not need to type it. The [INTERVAL TIME] setting (access interval to the server) is fixed to “10” (10 minutes). In the [LOG] field, the DDNS update history log (one entry) is shown.
  • Page 67 The RTSP port number must be 554 or otherwise a number in the range of 1 to 65535. The RTP port (video and audio) numbers must be even numbers in the range of 1026 to 65534 (except for numbers between 3874 and 5000, between 9874 and 10000, between 38087 and 38214, and between 49026 and 49152).
  • Page 68 The multicast RTP port (video and audio) numbers must be even numbers in the range of 1026 to 65534 that do not overlap with the unicast RTP port numbers (except for numbers between 4000 and 5000, 10000, 10001, 38214, and 49152.) The multicast TTL must be specified in the range of 1 to 255.
  • Page 69 CLOCK Click in the configuration menu to display the CLOCK SETTINGS screen. Before you start network operation, you need to configure the clock settings on this screen. Configuring camera title Configuring clock date/time and display style Configuring time zone and daylight saving mode Configuring automatic clock adjustment Required operation privilege: admin, operator1 Configure the camera title that will be displayed on the live screen and in e-mails, image files, and so on.
  • Page 70 In [DATE/TIME FORMAT], select the date/time display format and click M/D/Y, Y/M/D, D/M/Y In [TIME ZONE], select the region where the camera is used. In [DAYLIGHT SAVING MODE], select whether or not to use the daylight saving mode. Although an appropriate setting is automatically selected according to the [TIME ZONE] setting, you can change it manually.
  • Page 71 In [CLOCK ADJUST], select “ON (NTP)”. Configure the required settings shown below and click To automatically adjust the clock time every day, in [TIME TO SYNCHRONIZE], select the 24-hour time to which you want to adjust the clock (for example, “10:30”). To adjust the clock to the current time, click In [NTP SERVER ADDRESS], type the IP address or domain name of the NTP server from which you want to retrieve the date and time information.
  • Page 72 The clock time will not be adjusted if the difference between the set time and the current time exceeds the range of -29 to +30 minutes. If you set [CLOCK ADJUST] to “ALARM IN1”, the ALARM IN1 terminal will serve dedicatedly as a time adjustment terminal, so you can see only the item [POLARITY] in [ALARM IN1] on the ALARM SETTINGS screen.
  • Page 73 USER Click in the configuration menu to display the USER REGISTRATION screen. On this screen, you can register new login users, or change or delete existing user data. Registering a new user (ADD) Changing existing user data (CHANGE) Deleting an existing user (DELETE) Required operation privilege: admin, operator1 Besides the factory default users (admin, operator1, operator2, download, and guest), you can register up to 20 client users.
  • Page 74 In this case, all login users are regarded as guest users. This means that users will be presented with an authentication check dialog box if they attempt to perform any operation beyond the guest user privilege and must enter an adequate user name and password to proceed.
  • Page 75 Select the check box next to the user whose data you want to change and click The user registration screen for the selected user appears in a separate window. Change the desired settings and click Your changes are saved and reflected in the user list. Select the check box next to the user you want to delete and click A delete confirmation dialog box opens.
  • Page 76 You cannot delete the factory default users (admin, operator1, operator2, download, and guest). Working with Administrator Configuration Screens 15/66...
  • Page 77 VIDEO/AUDIO Click in the configuration menu to display the VIDEO & AUDIO SETTINGS screen. On this screen, configure the conditions of each video stream and the audio you receive from the camera. Configuring aspect ratio (ASPECT RATIO) Configuring video (VIDEO) Configuring audio (AUDIO) Required operation privilege: admin, operator1 In [ASPECT RATIO], select the aspect ratio (width-to-height ratio) of the video/image by...
  • Page 78 In the stream list ( Initially, this list shows video settings for STREAM1 and STREAM2. Configure the video/image conditions for the stream you want to register and click The settings are saved. The stream list now includes the stream you just registered. In [NAME], type the stream name you want.
  • Page 79 JPEG: VDC-HD3500: 0.1ips, 0.2ips, 0.5ips, 1ips, 3ips, 5ips, 10ips, 15ips, 30ips VDC-HD3500P: 0.1ips, 0.2ips, 0.5ips, 1ips, 2.5ips, 5ips, 8ips, 12.5ips, 25ips H.264: VDC-HD3500: 5ips, 10ips, 15ips, 30ips VDC-HD3500P: 5ips, 8ips, 12.5ips, 25ips In [PRIORITY], select whether you put priority on the video/image quality or the bit rate. QUALITY, BITRATE If you selected “QUALITY”, in [PICTURE QUALITY], specify the video/image quality.
  • Page 80 Click in the stream list. The camera will reboot and the settings you configured will be enabled. Select the check box next to the stream you want to delete and click The selected stream is deleted from the stream list. Click in the stream list.
  • Page 81 CAMERA Click in the configuration menu to display the CAMERA SETTINGS screen. The CAMERA SETTINGS screen includes a sub menu from which you can access 14 camera settings to configure the monitoring and other conditions of the camera. Required operation privilege: admin, operator1 The CAMERA SETTINGS sub menu offers a list of camera settings.

  • Page 82: Privacy Mask

    Click this button when finished configuring the camera settings you accessed by clicking each sub menu item. CANCEL Click this button before clicking DEFAULT : Click this button to reset the settings on the camera configuration screen to the defaults (factory settings). HELP: Click this to display a menu from which you can display the explanation of each configuration screen on the HELP screen.
  • Page 83 Configuring Monitoring Conditions In [VIEW], select “CAM1” or “CAM2” and then configure the monitoring conditions by clicking each menu item in the sub menu. Switching between Monitoring Conditions In [VIEW], select “CAM1” or “CAM2”. The monitoring conditions configured for the selected view setting are now applied to the camera.
  • Page 84 Select and configure the white balance adjustment mode. ATW: Auto trace white balance AWC: Auto white balance control 3200: Fixed white balance (for indoors) Fixed white balance (for outdoors) 5600: FLUORESCENT: Fixed white balance (for fluorescent lighting) MWB: Manual white balance The configured settings will be applied to “CAM1”...
  • Page 85 Drag the mouse over the live video image to select the area you want to mask. The masked area is indicated by blue-bordered grid cells each containing the letter “M”. You can mask more than one portion of the live image. You can click one grid cell after another to set or cancel the masked area cell by cell.
  • Page 86 In [WHITE BALANCE], select the desired fixed white balance mode and click 3200: For indoors (Fixes the color temperature to 3200K.) For outdoors (Fixes the color temperature to 5600K.) 5600: FLUORESCENT: For fluorescent lighting (Fixes the color temperature to 4200K.) Use the following procedure to manually adjust the gain values for the red and blue signals.
  • Page 87 In [BLC], select “MULTI”. In [BLC WEIGHT], select the backlight sensitivity. 0 (low sensitivity) to 15 (high sensitivity) In [BRIGHT], select the compensation level for the brightness of the backlighting and click 0 (low brightness compensation) to 15 (high brightness compensation) Center-weighted average metering compensates for the backlighting problem by measuring the photometry of the specified area intensively.
  • Page 88 Configure the metering weight values for the four surrounding metering areas (TOP, BOTTOM, LEFT, and RIGHT). Select a weight value for each of these metering areas depending on the installation environment. 0 (minimum) to 7 (maximum) The weight value for the center metering area ([CENTER]) is fixed to “7”. You cannot change this value.
  • Page 89 You can click one grid cell after another to set or cancel the masked area cell by cell. To deselect a block of grid cells in the masked area, right-click one of grid cell and drag the mouse. Click and then BACK The settings are saved and you return to the sub menu.
  • Page 90 In [SHUTTER], select “SHORT”. In [SHUTTER SPEED], select the desired shutter speed and click VDC-HD3500P: 25, 50, 120, 250, 500, 1000, 2000, 4000, 10000 VDC-HD3500: 30, 60, 100, 250, 500, 1000, 2000, 4000, 10000 Each of the above shutter speed values represents the denominator “n” of the fraction 1/n. For example, selecting “500”...
  • Page 91 In [AGC], select “ON”. In [MAX GAIN], select the maximum gain level for AGC and click Selecting a higher gain level will improve the camera sensitivity in a dark condition, but increase the noise as well. NORMAL: For normal subject For slightly dark subject MIDDLE: For dark subject...
  • Page 92 Fixing camera to color or black-and-white video mode The configured settings will be applied to “CAM1” or “CAM2”, whichever you selected under [VIEW]. In AUTO mode, turning off the camera in the black-and-white mode and then turning it back on again switches it to the color mode.
  • Page 93 Changing one of these settings also changes the other setting based on the difference. To prevent hunting in infrared (IR) lighting, set these luminance levels to widely different values. Using one of these alarm input terminals as the Day/Night switching terminal, however, enables the camera to be switched between the color and black-and-white video modes when an external control signal is received.
  • Page 94 You can use the contour compensation function to make the whole video image clearer. Select “ON” in [APERTURE] and an appropriate correction level in [LEVEL] and click The higher the correction level, the greater the correction effect. 1 to 15 The configured settings will be applied to “CAM1”...
  • Page 95 In [GAMMA], select the gamma correction level and click Gamma correction level = 0.45 0.45: Gamma correction level = 1 MODE1: Increases the contrast of the whole subject. MODE2: Increases the contrast in dark areas further. The configured settings will be applied to “CAM1” or “CAM2”, whichever you selected under [VIEW]. Selecting “MODE1”...
  • Page 96 Select the [MANUAL] check box. Now you can operate the NEAR Click ONE PUSH to focus on the subject. The camera automatically focuses on the subject. Note that the color of the status indicator ( turns from black to orange. If the camera fails to focus on the subject, the status indicator ( adjust the focus (in Step Click...
  • Page 97 The configured settings will be applied commonly to “CAM1” and “CAM2” selected under [VIEW]. You can configure the privacy mask settings to hide specific portions of surveillance video for privacy protection. When a privacy mask is set, the resolution, frame rate, and image quality of the live video image may be limited. The configured settings will be applied commonly to “CAM1”...
  • Page 98 In [COLOR], select the color of the mask pattern(s). BLACK, GREY, WHITE, RED, BLUE In [SEMI TRANSPARENT], select whether to enable or disable the transparency of the mask pattern(s). OFF (Disables transparency), ON (Enables transparency) Click and then BACK The settings are saved and you return to the sub menu. Working with Administrator Configuration Screens 37/66...
  • Page 99 ALARM Click in the configuration menu to display the ALARM SETTINGS screen. If you want the camera to record surveillance video or transmit a warning signal by detecting an alarm condition, configure the following settings on this screen. Detecting an alarm condition via alarm input terminal Detecting an alarm condition via built-in motion sensor Outputting an alarm signal from alarm output terminal Required operation privilege: admin, operator1...
  • Page 100 If an alarm condition is detected, alarm recording will last until the time specified in [DURATION] expires. The alarm state will be retained for at least 5 seconds even if the alarm signal is instantaneous. The configured duration value will be reset to the factory default value if you change any setting on the ALARM SETTINGS screen while an alarm state is retained.
  • Page 101 To switch the alarm detection method, in [MOTION ALARM], click the desired radio button. Drag the mouse over live video/image to select the area you want to mask. The masked area is indicated by blue-bordered grid cells each containing the letter “M”. You can mask as many areas as you want without limitation.
  • Page 102 A human face may not be detected if obscured by a hat, sunglasses, or mask, or if the monitoring angle is not appropriate. Checking how the motion sensor works TEST Click If any motion is detected in a grid cell outside the masked area(s), that grid cell will be shown in red. Correct the detection conditions as required.
  • Page 103 To move a detection area, select it and then drag the mouse. To resize a detection area, place the mouse pointer over its border and then drag the mouse. To delete a set detection area, click the number or drag it out of the screen. In [AREA], select the check box next to the area number of the area you want to enable.
  • Page 104 While the sensor is working, this button is labeled as click the button. Click and then BACK The settings are saved and you return to the ALARM SETTINGS screen. You can set lines or areas that represent limit lines or restricted areas on the screen and detect motion that crosses those lines or moves in and out of those areas.
  • Page 105 Select the radio button to specify whether to set detection lines or areas and configure the detection conditions. When finished, click Although you need to specify whether to set detection lines or areas, you can view the set detection lines and areas together.
  • Page 106 The higher the value, the larger the detectable object size. The detection line (or detection area) is now shown with an image that represents the detection size. Any object larger than this image will be detected. 0 to 5 Selecting “0” means that objects will be detected regardless of their size. In this case, the detection size image is not shown.
  • Page 107 Before you start the following procedure, connect an external alarm device to one of the alarm output terminals (“ALARM OUT1” in this example). For details, refer to the “Alarm Input/Output Terminal Connections” section. In [ALARM OUT1], select “ON”. In [POLARITY], select the signal polarity of the alarm output terminal. The terminal is normally open and closes when an alarm signal is output.
  • Page 108 In [ALARM OUT1], select “REMOTE”. Selecting “REMOTE” does not cause the terminal to output an alarm signal automatically even if an alarm condition is detected. In [POLARITY], select the signal polarity of the alarm output terminal. The terminal is normally open and closes when an alarm signal is output. NO (Normally Open): NC (Normally Closed): The terminal is normally closed and opens when an alarm signal is output.
  • Page 109 RECORDING Click in the configuration menu to display the RECORDING screen. Configure the recording conditions on this screen if you intend to record alarm video on the SD memory card installed in the camera. Required operation privilege: admin, operator1 In [RECORD STREAM], select the stream you want to record (STREAM1, 2, 3, or 4). The streaming conditions of the selected stream (image/video compression format, resolution, frame rate, and bit rate) appear.
  • Page 110 You need to configure the alarm input/output conditions on the ALARM SETTINGS screen. The duration of recording initiated by each trigger is as follows. ALARM IN1/ALARM IN2/MOTION: Time selected in [DURATION] under [ALARM IN] on ALARM SETTINGS screen ALARM OUT1/ ALARM OUT2: Time selected in [ALARM OUT TIME] under [ALARM OUT] on ALARM SETTINGS screen NETWORK FAILURE: Time until network failure is resolved If you selected “NETWORK FAILURE”...
  • Page 111 Click in the configuration menu to display the SD MEMORY CARD screen. Installing an SD memory card into the camera enables you to record alarm video and store log information. If you install a new SD memory card into the camera, format it on this screen before use. Required operation privilege: admin, operator1 In [SD MEMORY CARD], select “USE”.
  • Page 112 OFF: Disables overwrite recording so that the camera stops recording if the recording area becomes full. If recording stops because the recording area has become full, you can turn [OVERWRITE] to “ON”, or secure the recording space by deleting some recorded data, to restart recording. In [AUTO DELETE], enable or disable the auto delete function.

  • Page 113: Smtp Server Address

    E-MAIL Click in the configuration menu to display the E-MAIL SETTINGS screen. Using the automatic e-mail transmission function, you can send an e-mail attached with an image if an alarm is detected, or after a fixed interval. Configuring basic e-mail transmission settings Configuring recipient e-mail addresses (RECIPIENT MAIL ADDRESS) Configuring authentication conditions (AUTHENTICATION) Configuring transmission conditions...
  • Page 114 In [MAIL ADDRESS], type the recipient e-mail addresses. Here, you can type up to five e-mail addresses (up to 64 alphanumeric characters for each). Select the check box for each e-mail address to which you want to send e-mails. You can send e-mails to the selected e-mail address(es). Select the [IMAGE] check box for the recipient address if you want to attach an image file to each e-mail.
  • Page 115 In [AUTHENTICATION], select the authentication method. NO USE, POP3, SMTP In [USER ID] and [PASSWORD], type the user ID and password, respectively. Type the user ID (up to 48 alphanumeric characters) and password for authentication (up to 20 alphanumeric characters). In [POP3 SERVER ADDRESS], type your POP3 server address and click If you selected “POP3”...
  • Page 116 To attach an image file to each e-mail, in [JPEG IMAGE], select a JPEG stream option and click You can attach JPEG images only. OFF (No attachment), STREAM1, STREAM2, STREAM3, STREAM4 The pull-down menu shows a list of streams for which you selected “JPEG” in [CODEC] on the VIDEO &...
  • Page 117 Click in the configuration menu to display the FTP SETTINGS screen. If you want to record images from the camera to an FTP server via the network, configure the FTP server settings and the image transmission conditions on this screen. Configuring FTP server settings Configuring transmission conditions Required operation privilege: admin, operator1...
  • Page 118 (if [TRIGGER] is set to other than “INTERVAL”): [FILE NAME] + [yy_mm_dd_hh_mm_ss] + [alarm_factor] + [0001 (Serial No.).jpg] If no file name is specified, the system will enter “sanyo” for the [FILE NAME]. * To use a temporary file, set [TEMPORARY FILE] to “USE”.
  • Page 119 The setting values are interlocked among RECORDING, E-MAIL SETTINGS, and FTP SETTINGS screens. (Note that the setting configured most recently will take precedence.) If you selected “ALARM IN1/2”, “MOTION”, or “ALARM OUT1/2” ... In [DURATION], select the image transmission duration. 5SEC, 10SEC, 20SEC, 40SEC, 1MIN, 2MIN, 3MIN, 4MIN, 5MIN, 10MIN, 15MIN If you selected “INTERVAL”, “ALARM IN1/2”, “MOTION”, or “ALARM OUT1/2”...
  • Page 120 SECURITY Click in the configuration menu to display the SECURITY SETTINGS screen. Configuring the security function on this screen enables you to restrict the PCs that can access the camera. Required operation privilege: admin, operator1 In [SECURITY FUNCTION], select “ON”. In [DEFAULT POLICY], select the global access policy.
  • Page 121 Click The settings are saved. Working with Administrator Configuration Screens 60/66...
  • Page 122 SCHEDULE Click in the configuration menu to display the SCHEDULE SETTINGS screen. On this screen, you can schedule the time periods during which recording is activated if you intend to record video on the SD memory card installed in the camera. Configuring a recording schedule (SCHEDULE) Defining your holidays (HOLIDAY SETTINGS) To directly display this screen, click...
  • Page 123 Configuring the camera to start recording at 13:00 and end recording at 23:30 every day (10 hours 30 minutes every day) Select the check box next to the recording period (day) you want to apply and click The schedule map appears, showing the recording period you configured for each day of the week and enabled by selecting the check box.
  • Page 124 Click and then BACK The setting is saved and the HOLIDAY SETTINGS section disappears. Working with Administrator Configuration Screens 63/66...
  • Page 125 OPTION Click in the configuration menu to display the OPTION SETTINGS screen. On this screen, you can perform system-related operations and log checks. Click to execute or start the intended operation. Required operation privilege: admin, operator1 If the camera stops functioning for some reason or other, in [CAMERA REBOOT], click system.
  • Page 126 Do not perform any operations on the screen or turn off the camera until the firmware update process is completed. While the firmware is being updated, all camera functions stop working temporarily. You cannot update the firmware while the camera is recording. In this case, an operation confirmation dialog box will open.

  • Page 127: Access Log

    Under [LOG], you can view the access and system logs. You can click OUT PUT to output the content of each log into a text file. Logged information will be cleared when you turn off the camera. Save the logs to an SD memory card, if necessary.

  • Page 128: Camera Settings

    VDC-HD3500/HD3500P Accessing the Camera Control Panel/Tool Panel CAMERA SETTINGS Displaying LIVE video Transmitting Image Data Recording Others Q&A1/11...
  • Page 129 I cannot access the camera. The camera IP address you entered is wrong. Enter the correct IP address (URL) in the Web browser (Internet Explorer). The camera port number you entered is wrong. If you are using a port number other than 80, enter the correct port number in the Web browser (Internet Explorer).
  • Page 130 Your router is configured with packet filtering or the like which restricts access from the Internet. Change the settings in your router to allow access from the Internet. For the configuration method, refer to your router's instruction manual. The IP address you entered is a local address (the one you use at your home). When accessing via Internet, enter the global address (or the URL registered with the DDNS service) and port number of the camera as its IP address.
  • Page 131 Buttons on the control panel/tool panel do not respond. You do not have the required operation privilege. Some buttons on the control panel/tool panel are operable only when you have an adequate operation privilege. Log in as a user with an adequate operation privilege. You have not configured the required operation settings.
  • Page 132 I cannot set [SENSE UP] in [IRIS]. You cannot set [SENSE UP] when [SHUTTER] is set to “SHORT” or “LONG”. Set [SHUTTER] to “OFF”. I cannot set [SHUTTER] to “SHORT” or “LONG”. You cannot configure the electronic shutter settings if you have set [SENSE UP] in [IRIS]. Set [SENSE UP] in [IRIS] to “OFF”.
  • Page 133 When another ActiveX control for network cameras is installed, video may not be displayed due to compatibility issues between the different versions. Install the H.264 Plug-In included in the supplied CD-ROM or the latest H.264 Plug-In you can download from SANYO CCTV System Web page.
  • Page 134 Check the power supply status and/or the network environment. The video image is distorted and cannot be displayed correctly. The maximum bit rate for video streaming is configured with a value higher than the network bandwidth. Lower the resolution and/or image quality. The performance of the PC is low.
  • Page 135 Dust, dirt, fingerprints, etc. are present on the lens cover. Or the lens is fogged. Wipe away the dust, etc. with a dry cloth. The live video display is entirely discolored (A white subject appears to be colored.) Adjust the white balance. Click [WHITE BALANCE] on the CAMERA SETTINGS screen and, in [WHITE BALANCE], select “MWB”.
  • Page 136 The e-mail transmission function does not work. On the E-MAIL SETTING screen, incorrect user ID/password information is specified in the AUTHENTICATION section. Set the correct login ID and password. The server address is wrong. Or connection to the server is down. Check the server address settings.
  • Page 137 The camera does not record. No SD memory card has not been installed in the camera. Install an SD memory card. The SD memory card has not been formatted. Format the SD memory card on the SD MEMORY CARD screen. Time elapsed from turning on the camera is less than 5 minutes.
  • Page 138 Upgrade has been terminated. Upgrade has been interrupted due to power off, network fault, or other problem during the process. Redo the upgrade by proceeding as follows. Turn on the camera again. Access the camera again. Check the firmware version on [FIRMWARE UPDATE] in OPTION SETTINGS screen. * If the version number is updated: Upgrade is complete.
  • Page 139 VDC-HD3500/HD3500P Copyright Notice How to use this manual Copyright Notice/How to Use This Manual1/8...

  • Page 140: License Issues

    This instruction manual is copyrighted by SANYO Electric Co., Ltd. No materials contained in this manual may be reproduced in any format without the prior permission of the copyright holder. Microsoft, Windows, ActiveX and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
  • Page 141 * for use in the OpenSSL Toolkit. (http://www.openssl.org/)" * 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to * endorse or promote products derived from this software without * prior written permission. For written permission, please contact * openssl-core@openssl.org.
  • Page 142 * in documentation (online or textual) provided with the package. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1. Redistributions of source code must retain the copyright * notice, this list of conditions and the following disclaimer.
  • Page 143 This manual consists of three resident windows: INDEX window This window shows a table of contents. The headline of the topic currently opened at the main window is highlighted, so the current location among the manual can be easily confirmed. TITLE window This window shows the headline of the current topic.
  • Page 144 Previous/Next Clicking on the top right of the TITLE window will display the previous page or the next page, respectively. Page end is located at the end of the page. This mark is also linked to the top of the page. Click on this mark to jump to the top of the page. Copyright Notice/How to Use This Manual 6/8...
  • Page 145 123 ... Boxed numbers indicate procedural instructions. Circled numbers or circled alphabetic letters are used in sections that describe screen component names or other information. This manual uses the following three kinds of symbols depending on the content of the provided information. Memo: Indicates supplementary or related information.
  • Page 146 The options or values that you select in a pull-down menu or using radio buttons are enclosed in double quotes “ ” (Example: “ON”, “80”). Each section describing a configuration procedure begins with a screenshot of the corresponding initial configuration screen. The purpose of this screenshot is to show you the factory default value for each setting item provided on the screen.

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