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Milestone Husky IVO 700R Getting Started

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Milestone Systems
Milestone Husky IVO™ 700R
Getting started and maintenance guide
September 2022

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  • Page 1 Milestone Systems Milestone Husky IVO™ 700R Getting started and maintenance guide September 2022...

  • Page 2: Table Of Contents

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Contents Copyright, trademarks, and disclaimer Safety About this guide Front view Bezel Back view Information tag Link to detailed hardware documentation Getting started checklist Before you install Prepare network and devices...
  • Page 3 Getting started and maintenance guide | Milestone Husky IVO™ 700R Support Create a diagnostics file Identify and replace a hard drive RAID rebuild Recovery XProtect Upgrade System scaling 3 | Contents...

  • Page 4: Copyright, Trademarks, And Disclaimer

    Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of warranty. Milestone Systems A/S reserves the right to make adjustments without prior notification. All names of people and organizations used in the examples in this text are fictitious. Any resemblance to any actual organization or person, living or dead, is purely coincidental and unintended.

  • Page 5: Safety

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Safety Warning! Risk of explosion if battery is replaced by incorrect battery type. Dispose of used batteries according to the instructions. Caution Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD (for example, in the case of some lithium BATTERY types).

  • Page 6: About This Guide

    Getting started and maintenance guide | Milestone Husky IVO™ 700R About this guide This getting started and maintenance guide for Milestone Husky IVO is a point of reference to the Milestone Husky software and Milestone Husky hardware. This guide describes Husky Assistant, an application that helps you install, maintain, and reconfigure your system.

  • Page 7: Front View

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Front view 1. Bezel lock 5. Drive activity 9. USB 2.0 2. System health and system ID indicator 6. Information tag 10. Power button 3. 4 x 3.5" hard drive slots 7.

  • Page 8: Back View

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Back view 1. DB9 serial com port 5. iDRAC9 dedicated network port 9. Power supply unit 1 2. NIC port (Gb 1) 6. 2 x USB 3.0 Type-A 10. Power supply unit 2 3.

  • Page 9: Information Tag

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Information tag You can identify your system by the information tag. Pull out the information tag in front of the system to view the unique identifiers. The information tag holds information of: The unique express service code and service tag.

  • Page 10: Link To Detailed Hardware Documentation

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Link to detailed hardware documentation For more information on the specific features and functionality or your unit, see Installation and service manual. The documentation provided can have slightly different specifications or configurations compared to your Milestone Husky IVO unit.

  • Page 11: Getting Started Checklist

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Getting started checklist This guide applies to all models of the Milestone Husky IVO. Follow the checklist below to ensure that you carry out the steps of your installation in the right order.

  • Page 12: Before You Install

    Milestone website to find out which product matches your needs. The SLC is printed on your order confirmation, and the software license file is named after your SLC. Milestone recommends that you register your SLC on the Milestone website (https://online.milestonesys.com/) before installation.

  • Page 13: Prepare Your Unit

    SLC on the Basics > License Information node in the Management Client. Milestone recommends that you activate your licenses before you make the final adjustments. For online activation, log in to the Software Registration page with your My Milestone account on the Milestone website (https://online.milestonesys.com/).

  • Page 14: Turn On The Unit

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Turn on the unit Turn on your Milestone Husky unit and wait for Windows to boot for the first time. Windows first run Configure the country, language, keyboard, and account information: 1.
  • Page 15 Getting started and maintenance guide | Milestone Husky IVO™ 700R 8. Get the latest Windows updates or click Skip for now. 9. Accept the license agreements. 10. Complete the services selection and wait for the Windows desktop to appear. 15 | Turn on the unit...

  • Page 16: Complete The Husky Assistant Wizard

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Complete the Husky Assistant Wizard Husky Assistant now starts automatically. This wizard helps you check, select, and configure your Milestone Husky IVO with: Computer name and domain or workgroup Data storage drive detection...
  • Page 17 Getting started and maintenance guide | Milestone Husky IVO™ 700R 1. Select your preferred Husky Assistant language and click Next. 2. Click Computer name / Domain changes to configure computer name and domain or workgroup settings. When completed, Windows will require a restart to apply the changes.
  • Page 18 Getting started and maintenance guide | Milestone Husky IVO™ 700R 5. Make sure that all the hard drives are detected and click Next. 6. Select the preferred RAID configuration to match your storage requirement. Click Next. The Advanced option is to manually configure the RAID using the RAID storage manager application.
  • Page 19 Getting started and maintenance guide | Milestone Husky IVO™ 700R 7. You have different options when selecting the Milestone XProtect version to install. Select one of these options: Check if the pre-loaded XProtect version is the version that you want to install. If yes, select Install pre-loaded Milestone XProtect and click Next.
  • Page 20 After you have completed the Husky Assistant wizard, the application changes and Husky Assistant serve as an application that helps you configure, maintain, and see the status of your Milestone Husky system. Find the Husky Assistant shortcut on the Windows desktop.

  • Page 21: Post-Installation Tasks

    A device pack is a set of drivers that is installed with your XProtect system to interact with your devices. A device pack is installed on the recording server. Milestone adds support for new devices and firmware versions on an ongoing basis, and releases device packs every two months on average.

  • Page 22: Husky Assistant

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Husky Assistant Husky Assistant is an application that helps you configure, maintain, and see the status of your Milestone Husky system. Find the Husky Assistant shortcut on the Windows desktop.

  • Page 23: Choose Your Language

    Husky Assistant can help you to optimize Windows for running XProtect software and to optimize XProtect software for running on your Husky unit. If you have installed Milestone XProtect VMS without using Husky Assistant, you need to apply the available optimizations. To check if any optimizations are available:...

  • Page 24: Storage Management

    Getting started and maintenance guide | Milestone Husky IVO™ 700R 1. Select the Optimizations tab. 2. A list of the available optimizations appears. 3. If an optimization is available, click Optimize. 4. Accept any user account control warning and wait for the optimization to be applied.
  • Page 25 Getting started and maintenance guide | Milestone Husky IVO™ 700R 1. Select the Storage management tab. 25 | Husky Assistant...

  • Page 26: Choose Raid Type

    The status of the RAID array could not be detected Choose RAID type Your Milestone Husky IVO unit holds several hard drives. You can configure these hard drives as a data storage for Milestone XProtect based on your capacity, performance, and redundancy needs. The options are: RAID 10 Select RAID 10 for best performance and most redundancy.

  • Page 27: Change Raid Type

    Getting started and maintenance guide | Milestone Husky IVO™ 700R RAID 6 Select RAID 6 for higher capacity. The storage capacity will be two hard drives fewer than the combined storage capacity of the hard drives because you have two redundant hard drives.
  • Page 28 Getting started and maintenance guide | Milestone Husky IVO™ 700R 1. Check if the current RAID array status is Good and click Configure. 2. Accept any user account control warning and click Next. 3. Select the type of RAID that you would like to configure for data storage and click Apply.

  • Page 29: Support

    If you have a problem and need support, contact your Milestone reseller that you bought the unit from. Create a diagnostics file To help your Milestone reseller get logs and details about your system, create a Milestone diagnostics .zip file that lists the system information: 1.
  • Page 30 5. When finished, the diagnostics .zip file is saved on the Windows desktop. You can now move or transfer the file to any preferred location. 6. Close Milestone Diagnostics Tool. 7. Provide your Milestone reseller with the diagnostics .zip file when they assist you in troubleshooting a problem. 30 | Husky Assistant...

  • Page 31: Identify And Replace A Hard Drive

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Identify and replace a hard drive If the RAID array status is Degraded in Husky Assistant Storage management tab, this article will help you identify a faulty hard drive and rebuild the RAID configuration of your data storage.
  • Page 32 Getting started and maintenance guide | Milestone Husky IVO™ 700R 4. The Dashboard appears. Under Actions, select Silence alarm to stop the audible alarm. The audible alarm starts every time there is a change in the storage status. 5. Select the Logical tab.

  • Page 33: Recovery

    Getting started and maintenance guide | Milestone Husky IVO™ 700R Recovery You can do a recovery on your Milestone Husky unit, which resets your unit to the factory default state and lets you start over and reconfigure your unit from scratch.

  • Page 34: Xprotect Upgrade

    Getting started and maintenance guide | Milestone Husky IVO™ 700R XProtect Upgrade Your Milestone Husky unit can run with any product variant and version of Milestone XProtect VMS determined by the Software License Code (SLC). Your Milestone Husky unit has a preloaded XProtect VMS version ready to be installed, but you can always download and install a newer or older version of Milestone XProtect VMS that matches your license.

  • Page 35: System Scaling

    To be able to scale to thousands of cameras across multiple sites, the system consists of components that handle specific tasks. If you have installed all components on a standalone Milestone Husky IVO unit, you can expand your system by installing the components on separate dedicated servers in a distributed system to scale and distribute the load.
  • Page 36 About Milestone Milestone Systems is a leading provider of open platform video management software; technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone Systems enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites worldwide.

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