Warranty - Revitive MEDIC KNEE User Manual

Your international two year warranty
It is important to retain the retailer's receipt as proof
of purchase. Staple your receipt to this back cover
for future reference.
Please quote the following information if the
product develops a fault. These numbers can be
found on the base of the product:
Model no: ............................................................
Lot no: .................................................................
All Revitive devices are individually tested before
leaving the factory. In the unlikely event of any
device proving to be faulty within 30 days of
purchase, it should be returned to the place of
purchase for it to be replaced.
If the fault develops after 30 days and within 24
months of original purchase, you should contact
your local distributor quoting model number and
LOT number on the product, or write to your local
distributor at the address shown.
You will be asked to return the product (in secure,
adequate packaging) to the address shown with a
copy of proof of purchase.
Subject to the exclusions set out below (see
Exclusions), the faulty device will then be replaced
and dispatched usually within 14 working days of
receipt.
If, for any reason, this item is replaced during the 2
year guarantee period, the guarantee on the new
item will be calculated from the original purchase
date. Therefore, it is vital to retain your original
till receipt or invoice to indicate the date of initial
purchase.
To qualify for the 2 year guarantee, the device must
have been used according to the manufacturer's
instructions supplied.
To activate your free 2 year warranty please register your device at:
www.revitive.com/myrevitive
EXCLUSIONS:
1 Actegy Ltd, manufacturer of Revitive devices,
shall not be liable to replace the goods under the
terms of the guarantee where:
• The fault has been caused or is attributable
to accidental use, misuse, negligent use
or used contrary to the manufacturer's
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
• The device has been used on a voltage
supply other than that stated on the product
or used with a power adaptor other than the
one supplied with the product.
• Repairs have been attempted by persons
other than our service staff (or authorized
dealer).
• The device has been used for hire purposes
or non-domestic use.
• T he device is second hand.
2 Actegy Ltd are not liable to carry out any type of
servicing work, under the guarantee.
3 Accessories such as Electrode pads are not
covered by the guarantee.
4 Batteries and damage from leakage are not
covered by the guarantee.
5 This guarantee does not confer any
rights other than those expressly set
out above and does not cover any claims
for consequential loss or damage. This
guarantee is offered as an additional
benefit and does not affect your
statutory rights as a consumer.
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