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ICE MAKER
Questions or Concerns?
support@thereyehome.com
Manufacturer: Shenzhen Guiyang Network Technology Co., Ltd
Address: 1404K3, East Block, Shengtang Commercial Building, Futian District,
Model: ER-IM05
Shenzhen, China
User Manual
4008051
Made In China
Rev_1.1_EN

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Questions and answers

Carolann Cotlow
April 2, 2025

My ERIM03 Thereye Portable Ice Makers CLEANING light is staying on. I put a mixture of vinegar and water in machine to MAX fill line. It will not cycle through and make ice. The CLEAN light goes off and when I press on ON/OFF it does not come on. HELP!!

1 comments:
Mr. Anderson
April 2, 2025

The CLEAN light is on because the ice maker requires a self-cleaning cycle. The unit is not cycling or making ice likely due to one of the following reasons:

1. The ice-making assembly is frozen. Wait 20–45 minutes for it to defrost automatically, or unplug and restart the unit.
2. The water tank is empty. Fill it with water and press On/Off to restart.
3. The ice bin is full. Remove the ice; the unit will automatically resume or restart immediately.
4. A self-cleaning cycle is needed. Hold the Clean button for 3 seconds to start cleaning, then press On/Off to restart after cleaning.

This answer is automatically generated

Summary of Contents for THEREYE ER-IM05

  • Page 1 ICE MAKER Questions or Concerns? support@thereyehome.com Manufacturer: Shenzhen Guiyang Network Technology Co., Ltd Address: 1404K3, East Block, Shengtang Commercial Building, Futian District, Model: ER-IM05 Shenzhen, China User Manual 4008051 Made In China Rev_1.1_EN...
  • Page 2: Table Of Contents

    CONTENT IMPORTANT SAFETY INSTRUCTIONS 01-02 EXPLORING YOUR ICE MAKER 03-05 USING YOUR ICE MAKER 06-08 CARE AND CLEANING 09-11 TROUBLESHOOTING GUIDE 12-13 WARRANTY AND SERVICE 14-15...
  • Page 3: Important Safety Instructions

    Always plug the appliance directly into a wall outlet / receptacle. Never use with an extension cord or relocatable power tap (outlet / power strip). IMPORTANT SAFETY DO NOT let cord hang over edge of table or counter, or touch hot surfaces. DO NOT immerse any part in water or any other liquid.
  • Page 4: Exploring Your Ice Maker

    Control Panel & Display Ice Full Sensor Water Tank Water Filter Ice Bin Water Level EXPLORING YOUR Detector Front Door MAX Fill Line ICE MAKER Drain Plug Drainpipe This ice maker may have been tilted or placed upside down during transportation. Please set it upright for at least 2 hours before initial use to allow the refrigerant fluid to settle.
  • Page 5: Using Your Ice Maker

    Control Panel & Display Start/Stop Self-cleaning Press to start or stop Hold for 3s to start or making ice. stop cleaning cycle. Press once to mute beeps. USING YOUR ICE MAKER Ice Making Cleaning Add Water Ice Bin Full Indicator stays solid Indicator stays solid Indicator flashes when Indicator stays solid...
  • Page 6 Getting Started Automatic Refilling •To add water automatically, connect the included hose to the water supply system as instructed. An adapter (not included) may be required as per the type of water supply system in your home. •To avoid overflow of water, do not add water manually when the ice maker is already connected to the water supply system.
  • Page 7: Care And Cleaning

    Self-Cleaning CARE AND Fill the tank with water below Clean Once completed, will turn off. Hold for 3s to start an MAX line or connect with water 8-minute self-cleaning cycle ( Unhook the drainpipe and lay supply system. stays solid on). down to a sink.
  • Page 8: Troubleshooting Guide

    Removal of Scale/Mineral Build-up For scale or mineral build-up, follow the directions below to descale once a month or when needed. Do not clean with solvents or chemicals. Fill the water tank with warm water (around 90°F) below MAX line. Add in distilled white vinegar or ice maker cleaner.
  • Page 9: Warranty And Service

    / crushed resume in 4 hours automatically. Remove the ice cubes timely, the unit will restart immediately. ice is being formed. Thank you for choosing Thereye Ice Maker. This product •Hold Clean for 3s to carry out a self-cleaning cycle.
  • Page 10 We can only provide after sales service for products that are sold by Thereye or Thereye authorized retailers and distributors. If you have purchased your unit from a different place, please contact your seller for return and warranty issues.

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