Panasonic Toughbook CF-74JCL02AM Reference Manual
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Panasonic Toughbook CF-74JCL02AM Reference Manual

Panasonic Toughbook CF-74JCL02AM Reference Manual

Panasonic toughbook cf-74jcl02am: reference guide
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Reference Manual

Personal Computer
CF-74 Series
Model No.
We recommend that this Reference Manual be printed.

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Summary of Contents for Panasonic Toughbook CF-74JCL02AM

  • Page 1: Reference Manual

    Reference Manual Personal Computer CF-74 Series Model No. We recommend that this Reference Manual be printed.

  • Page 2: Key Combinations

    Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with touch pad (external mouse), touchscreen (only for model with touch- screen) or other key operations. Do not use the key combinations before you log on to Windows. Wait until the hard disk drive indicator On the Setup Utility screen, you can use the key combinations of Fn+F1, Fn+F2 and Fn+F3.
  • Page 3 Key Combinations Fn+F5 Volume (Fn+F5= down / Fn+F6= up) Fn+F6 NOTE When fine-tuning the sound volume, press and hold Fn, and press F5 or F6 intermittently. This does not work on beeps or speakers connected to the USB port. Fn+F7 Activate standby ( Fn+F9 Remaining battery charge...

  • Page 4: Hotkey Settings

    When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off Start up the Hotkey Settings. Click [start] - [All Programs] - [Panasonic] - [Hotkey Settings]. Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once.

  • Page 5: Operation Of The Touchscreen

    Touchscreen <Only for model with touchscreen> You can use the touchscreen function to perform the same operation as the touch pad and mouse. Touch the screen surface with the stylus (included). To right-click Click on the notification area. changes to Click the object you want to right-click.
  • Page 6 Touchscreen Maintaining the performance of the touchscreen When the touchscreen becomes dirty, wipe it with an approved soft cloth The touchscreen is specially treated to prevent dirt from adhering to the surface, so dirt can be removed easily using a dry cloth (use only the approved soft cloth).

  • Page 7: Touchscreen Calibration

    Touchscreen Things to keep in mind when using the touchscreen Do not touch the screen outside of the LCD display area The touchscreen input area is defined by the LCD display screen. Touching the screen outside of the display area may result malfunctions or damage to the touchscreen.
  • Page 8 Standby or Hibernation Functions The standby or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before standby or hibernation. Function Data is saved to Standby Memory...
  • Page 9 Standby or Hibernation Functions • When any of the multimedia pocket device indicator is on. • When playing/recording audio files or displaying motion video such as MPEG files. • When playing a DVD-Video. • When writing to a disc. • When using communication software or network functions. •...
  • Page 10 Standby or Hibernation Functions In standby or hibernation Do not attach or remove a multimedia pocket device and peripheral devices. Doing so may cause malfunction. Power is consumed in standby. Power consumption may increase when a PC Card is inserted. When power is exhausted, the data retained in memory will be lost.

  • Page 11: Security Measures

    Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.

  • Page 12: Set The Password

    11). When you have your hard disk drive repaired • Contact Panasonic Technical Support. • Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.
  • Page 13 Security Measures Disabling CD/DVD Drive Disable CD/DVD drive operation to prevent the drive from being read/written and from being used to start the computer. You can protect your data from unauthorized access or accidental overwriting. Select [Disabled] in [Optical Drive] in the [Advanced] menu of the Setup Utility ( page 78).

  • Page 14: Battery Power

    Battery Power Battery Indicator Battery indicator Not lit The battery pack is not inserted or not being charged. Orange Charging is in progress. Green The battery is fully-charged. Blinking green In high temperature mode, the battery pack is discharging the power to 80% temperature mode ( The remaining battery is approximately 9% or less.

  • Page 15: Checking The Remaining Battery Charge

    Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Press When the battery pack is inserted (example) : Normal temperature mode ( : High temperature mode ( When the battery pack is not inserted NOTE The battery display may not correspond to the actual remaining battery charge in the cases as below.

  • Page 16: High Temperature Mode

    Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( NOTE Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode.
  • Page 17 Battery Power Computer behavior with low battery The default settings are as follows. When the battery level becomes 10% [Low battery alarm] Displays a message that the battery level is low. ↓ Charge the battery. Connect the AC adaptor immediately. If you do not have the AC adaptor, exit the running programs and Windows, then confirm that the power indicator is off.
  • Page 18 You can also perform the battery recalibration with the following procedure. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup procedure. When the remaining battery capacity is displayed, press Enter.

  • Page 19: Replacing The Battery Pack

    Battery Power Replacing the Battery Pack The battery pack (CF-VZSU43AU) is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery. CAUTION The battery pack is not charged when you first purchase it.
  • Page 20 Battery Power CAUTION Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer. Do not remove the battery pack forcibly when the latch is locked. Doing so may damage the battery pack.

  • Page 21: Multimedia Pocket

    Multimedia Pocket You can attach the following device. (refer to recent catalogs and other sources for information about the products available) DVD MULTI drive CAUTION Do not insert/remove the multimedia pocket device in standby or hibernation, or when the multimedia pocket device indicator or the hard disk drive indicator Do not leave a disc formatted with B’s CLiP in the multimedia pocket device because the computer cannot enter...
  • Page 22 Multimedia Pocket Carefully insert the device into the multimedia pocket by push- ing both corners until it surely fits in the slot. The computer must be on when inserting the device. Insert the device with the label side up. CAUTION Hold the device by its both sides.

  • Page 23: Cd/Dvd Drive

    CD/DVD Drive NOTE Connect the AC adaptor if writing operation takes a long time. If the remaining battery power becomes low and the power is not supplied, writing operation may not be completed. Use writing software to write to discs (e.g. B’s Recorder/B’s CLiP Ensure the disc is compatible with the selected writing speed.
  • Page 24 <For recordable/rewritable discs> Use the Panasonic disc cleaner to clean these discs. Do not use a cloth, CD cleaners or any other such cleaners under any circumstances.

  • Page 25: Disc Information

    CD/DVD Drive Disc Information You can read from/write to the following discs. CD-R CD-RW Recordable DVD-RAM DVD-R DVD-RW DVD-RAM: Only non-cartridge type or removable cartridge type can be used. Does not support DVD-RW Ver.1.0. You can read from the following discs. CD-ROM CD DIGITAL AUDIO...
  • Page 26 2–6X-SPEED (4.7 GB/9.4 GB) Use the 2.4X-SPEED discs for writing. The drive is not compatible with writing to the 8X-SPEED discs (including the 2.4-8X-SPEED discs). • DVD-R Panasonic Corporation MITSUBISHI KAGAKU MEDIA CO., Ltd. TAIYO YUDEN Co., Ltd. • DVD-RW MITSUBISHI KAGAKU MEDIA CO., Ltd.

  • Page 27: Region Code Setting

    CD/DVD Drive Using DVD Media To play DVD-Video or MPEG files, you need to use DVD playback software such as WinDVD ( Region code setting DVD-Video is allocated to region codes according to where they are sold. To play the DVD-Video, the player’s software and the drive must have the corresponding region code.

  • Page 28: Inserting/Removing A Disc

    CD/DVD Drive Inserting/Removing a Disc Turn on the computer. Press the eject button (A) and slowly pull out the tray. Insert/Remove a disc. To insert Set the disc with the label side up and press the center of the disc until it clicks in place.
  • Page 29 WinDVD WinDVD is a software application for DVD playback. For further information, refer to the software’s online manual. DVD-Audio cannot be played back using WinDVD. Running WinDVD Double-click on the desktop. Alternatively click [start] - [All Programs] - [InterVideo WinDVD] - [InterVideo WinDVD]. To access the online manual After starting WinDVD, perform either of the following procedures.
  • Page 30 WinDVD DVD Discs Created Using a DVD Recorder Playback may not be possible depending on the DVD recorder or the discs. You must finalize DVD-R, DVD-R DL, DVD-RW, +R, +R DL, and +RW before playback. For further information, refer to the instruction manual of the DVD recorder.

  • Page 31: B's Recorder/B's Clip

    B’s Recorder/B’s CLiP “B’s Recorder” and “B’s CLiP” are CD/DVD recording software applications developed by B.H.A Corporation. B’s Recorder: Enables you to create data/music/video CD/DVD and to copy CD/DVD. B’s CLiP: Enables you to copy or erase files and folders. For further information, refer to the software’s online manual ( Applicable Media CD-R...
  • Page 32 B’s Recorder/B’s CLiP Running B’s Recorder/B’s CLiP B’s Recorder Double-click (B’s Recorder main window) on the desktop. Alternatively you can click [start] - [All Programs] - [B.H.A] - [B’s Recorder GOLD9] - [B’s Recorder GOLD9] (B’s Recorder main window) / [TaskGate] (launcher window). B’s CLiP You can use B’s CLiP when : No disc is inserted or the inserted disc is not formatted using B’s CLiP.
  • Page 33 B’s Recorder/B’s CLiP • If the disc is removed before completely formatted, the background formatting will restart when the disc is returned to the drive. Background formatting will continue until the formatting is complete. • To carry the computer, right-click To access the online manual B’s Recorder Click [start] - [All Programs] - [B.H.A] - [B’s Recorder GOLD9] - [Manuals] - [User Manual] (user’s manual) /...

  • Page 34: How To Change The Bootable Disc Image Using B's Recorder

    B’s Recorder/B’s CLiP How to change the bootable disc image using B’s Recorder Run B’s Recorder, and click [View] Select the required bootable disc image from [Floppy Disk Image Management], and click [OK]. NOTE The bootable disc image is saved in the folder “c:\Program Files\B’s Recorder GOLD9”. About the bootable disc image The following six types of bootable disc images can be used with the B’s Recorder preinstalled in this computer.

  • Page 35: Pc Card / Expresscard

    PC Card / ExpressCard You can insert the following cards. ExpressCard/34 or ExpressCard/54 to the ExpressCard slot (A) PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (B) NOTE The following types of card are not supported: PC Card Type III (10.5 mm), ZV card, SRAM card, FLASH ROM card (excluding ATA interface type), and other cards that require 12 V of operating voltage.
  • Page 36 PC Card / ExpressCard Open the cover and remove the card. Press the eject button (F). The eject button pops out. Press the eject button (F) again so the card comes out of the slot. Draw the card straight out. NOTE Check the card’s specification to prevent the total operating current from exceeding the allowable limit.

  • Page 37: Sd Memory Card

    To format the SD Memory Card on this computer, do not use [Format] of Windows, but use the SD Memory Card format software. You can download the software from the web site below. http://panasonic.jp/support/global/cs/sd/download/sd_formatter.html To use the SD Memory Card on other devices, format the card on the devices. For further information, refer to the instruc- tion manual of the devices.

  • Page 38: Inserting/Removing The Sd Memory Card

    If you remove the card before the operation is completed, the data may be damaged or the card access may no longer be performed normally. Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.

  • Page 39: Remove The Card

    SD Memory Card Remove the card. Press the card so it comes out of the slot. Draw it straight out.

  • Page 40: Smart Card

    Smart Card <Only for model with Smart Card slot> You need software to use a Smart Card. CAUTION Do not: • Hit, bend, or drop the card. • Touch the contact part with fingers or metal object. • Place the card in very hot location for a long time. •...

  • Page 41: Ram Module

    RAM module specifications: 200 pins, SO-DIMM, 1.8 V, DDR2 SDRAM, PC2-6400 (For information of RAM module compatibility, contact Panasonic Technical Support.) CAUTION RAM modules are extremely sensitive to static electricity and can be affected even by static electricity from the human body.
  • Page 42 RAM Module Insert/Remove the RAM module. To insert Tilt the module slightly and insert it in the slot. Press down the module so that the right and left hooks (B) are locked. To remove Carefully open the right and left hooks (B). The module will rise.

  • Page 43: Mini Port Replicator

    Mini Port Replicator You can use an optional mini port replicator (CF-VEBU06W). This device frees you from being bothered by a lot of cable connections when you carry the computer. It also allows you to connect various peripherals. Connect the mini port replicator to the expansion bus connector (A). For further information, refer to the instruction manual of the mini port replicator.

  • Page 44: External Display

    External Display You can switch the output destination to an external display. Connect the external display to the external display port (A). NOTE After resuming from standby or hibernation, or restarting the computer, the output destination may not be the same as selected in the previous status.

  • Page 45: Switching The Display

    External Display CAUTION Before disconnecting the external display, switch to the internal LCD by pressing Fn+F3. Otherwise the displayed image quality may become different after disconnection (e.g., wrong resolution). In this case, press Fn+F3 to reset the image quality. The screen may become distorted due to the following operations. In this case, restart the computer. •...
  • Page 46 External Display To switch left (primary device) and right (secondary device), once return the display to “notebook only”. Follow the To switch left (primary device) and right (secondary device), once return the display to “notebook only”. Follow the steps below. steps below.

  • Page 47: Usb Devices

    USB Devices Connecting/Removing USB Devices Preparation Attach the device for the media containing the card driver (e.g., CD-ROM). Equipment connected to the multimedia pocket cannot be recognized if connected after the USB device driver installation screen appears. To connect the USB device Open the cover and connect the USB device to one of the USB ports (A or B) on the computer.
  • Page 48 USB Devices NOTE You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction man- ual of the USB device. You may need to install the driver again when connecting the device to another port. When a USB device is connected, standby and hibernation may not function normally.

  • Page 49: Fingerprint Reader

    Fingerprint Reader <Only for model with Fingerprint Reader> NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger toward yourself.
  • Page 50 Fingerprint Reader CAUTION We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning. Overview Fingerprint’s Outline The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users.

  • Page 51: Tpm Installation

    Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
  • Page 52 Fingerprint Reader TPM Fingerprint Utility Initialization Performed by the Computer Administrator. The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” If the TPM is not being used, skip this step. Click on the “Invalid TPM status” message to start [Advanced Security Initialization Wizard]. Follow the on-screen instructions.
  • Page 53 Fingerprint Reader We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s computer at the BIOS level. After first finger enrollment, [Power-on Security] message appears. Select [Yes]. When the [Power-on Security] screen appears, click [Manage Passwords]. Select [Power-On] in [Password Types], and click [Set password].
  • Page 54 If you have not done this, have enrolled your fingerprint using Protector Suite QL, and have already made Power-on Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. Select the [Security] menu.

  • Page 55: Useful Information

    Fingerprint Reader Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal hard disk drive.

  • Page 56: Handling And Maintenance

    Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using javascript. • Web forms which looks as one form (e.g. login field, password field), but internally created with two independent forms. •...
  • Page 57 Fingerprint Reader Deleting (Initializing) Owner’s Data When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized access. NOTE The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor.
  • Page 58 Fingerprint Reader Delete Fingerprint Data. Performed by each user. Click [Fingerprints], and click [Delete]. The [Swipe finger] screen will appear. Swipe user’s finger. • If the authentication is successfully completed, the confirmation message appears. Click [Yes]. • Confirm that all users’ data was deleted. NOTE If the enrollment mode is set to “Enrollment to the hard disk”...

  • Page 59: Starting Over

    Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
  • Page 60 Modem Connecting the Internal Modem with a Telephone Jack CAUTION Use a surge protector since the modem may be damaged by a sudden high voltage surge that may occur in the event of a lightning strike. Open the cover (A), and connect the computer and the tele- phone jack (B) using the telephone cable (included) (C).
  • Page 61 Modem Ring Resume Function The computer automatically resumes from standby when the telephone connected to the modem rings. You will need software to keep the computer in idle state waiting for a phone call, and if you prefer, to turn the computer to standby again afterward.

  • Page 62: Connecting Lan

    Connecting LAN CAUTION Do not connect the telephone cable to the LAN port. Turn off the computer. Do not use standby or hibernation. Open the cover (A) and connect the cable. Connect the LAN port (B) and the network system (server, HUB, etc.) using a LAN cable.
  • Page 63 Enabling the Power On by LAN function The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN port. Select [Allow] in [Power On by LAN] in the [Advanced] menu of the Setup Utility ( 78).

  • Page 64: Enabling/Disabling The Wake Up From Wired Lan Function

    Enabling/Disabling the Wake Up from wired LAN function When the Wake Up from wired LAN function is enabled, the computer automatically resumes from standby or hibernation when the computer is accessed from the network server via the internal LAN port. (Default setting) The Wake Up from wired LAN function can be switched to enable/disable by performing the following procedure.

  • Page 65: Disabling/Enabling Wireless Communication

    Disabling/Enabling Wireless Communication <Only for model with wireless LAN, Bluetooth, and/or wireless WAN> There are 4 ways of disabling and enabling wireless communication. The wireless switch on the front of the computer (below) Wireless switch utility ( page Settings in the [Advanced] menu of the Setup Utility ( Setting in the Wireless Connection Disable Utility ( NOTE For further information about Wireless LAN:...

  • Page 66: Wireless Switch Utility

    Disabling/Enabling Wireless Communication Wireless Switch Utility This utility allows you to control the function of the wireless switch. This utility also allows you to enable or disable wireless devices from a pop-up menu in the notification area. In the default setting, all wireless devices are enabled. The Wireless Switch Utility icon The icon appears in the notification area when the computer is turned ON.

  • Page 67: Installing The Utility

    Disabling/Enabling Wireless Communication Wireless Connection Disable Utility You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to your computer. You need to install the Wireless Connection Disable Utility to use this function. Installing the utility Log on to Windows as an administrator.

  • Page 68: Status Indication

    Disabling/Enabling Wireless Communication Status indication After installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. An icon appears on the notification area. : Indicates that • the utility is enabled, and • the wireless connection is disabled since a LAN cable is connected. : Indicates that •...

  • Page 69: Using The Wireless Lan Function

    Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wire- less LAN.
  • Page 70 Wireless LAN Setting the profiles Double-click The [Intel® PROSet/Wireless WiFi Connection Utility] screen appears. When is displayed, skip step When you double-clicked Click [Profiles] and click [Add]. Enter the profile name and WiFi Network Name (SSID), and make other necessary changes, then click [Next].
  • Page 71 Wireless LAN Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) Click on the notification area. Click [802.11a Enabled] or [802.11a Disabled]. NOTE In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. The Wireless Switch Utility icon ( wireless WAN, not the setting of IEEE802.11a.
  • Page 72 Wireless LAN To check the Wireless LAN network status Place the cursor over the Wireless Switch Utility icon ( area. A tooltip appears. NOTE The Wireless Switch Utility icons ( IEEE802.11a setting. If the setting is changed in [Device Manager], the display will be changed accordingly. Perform either of the following procedures to check the status in Intel®...

  • Page 73: Using The Bluetooth Function

    Bluetooth <Only for model with Bluetooth> You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] menu of the Setup Utility ( page 78).

  • Page 74: Hard Disk Drive

    Hard Disk Drive Inserting/Removing the Hard Disk Drive To change your hard disk drive, contact Panasonic Technical Support. CAUTION Back up all the important data before removing the hard disk drive. If you need to read the hard disk data on another computer for repair or any other purpose, set [Hard Disk Lock] to [Disabled] in the [Security] menu of the Setup Utility ( Carefully remove/insert the hard disk drive since the hard disk drive is extremely sensitive to shock.

  • Page 75: Starting The Setup Utility

    Starting the Setup Utility Turn on or restart the computer. Press while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, enter your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.

  • Page 76: Information Menu

    Setup Utility Information Menu Language Product Information Model No. Serial No. System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level Underlined items are the factory presets. English Japanese Computer information (cannot be changed.)
  • Page 77 Setup Utility Main Menu System Date • Day of the Week/Month/Day/Year. • You can use Tab to move the cursor. System Time • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touch Pad Touchscreen Mode •...

  • Page 78: Advanced Menu

    Setup Utility Advanced Menu CPU Configuration Execute-Disable Bit Capability • [Enabled] indicates that this computer supports hardware-based Data Execution Prevention (DEP). Core Multi-Processing Intel(R) Virtualization Technology Intel(R) Trusted Execution Technology • Only for model that supports Intel(R) AMT Peripheral Configuration Optical Drive Serial Port Power On by LAN...
  • Page 79 CD/DVD Drive USB Floppy Disk USB Hard Disk USB CD/DVD Drive Disabled Use the Panasonic USB floppy disk drive (optional: CF-VFDU03U) ] -> [Hard Disk] -> [CD/DVD Drive] -> [LAN] -> [USB Hard Disk] -> [USB CD/DVD Drive]. Disabled Enabled Disabled...

  • Page 80: Security Menu

    Setup Utility Prompt • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup / F12 for LAN” is not displayed on [Panasonic] boot screen. However, F2 and F12 will work even if the message is not displayed.
  • Page 81 Setup Utility Exit Menu Save Values and Reboot Reboot Without Saving Changes Save Options Save Current Values Load Previous Values Load Default Values Boot Override (Device Information) To reboot the system after saving the changes. To reboot the system without saving the changes. To save the changes for all Setup options.

  • Page 82: Icon Enlarger

    Outlook Express. Some characters of website and e-mail may not be enlarged. Preparation Close all of the applications before using “Icon Enlarger”. Click [start] - [All Programs] - [Panasonic] - [Icon Enlarger]. Select the size. Click [OK]. The screen will be displayed in the selected size.

  • Page 83: Loupe Utility

    Loupe Utility You can magnify the specific part of the screen. Activating the Loupe Utility Click [start] - [All Programs] - [Panasonic] - [Loupe Utility]. Click [OK]. appears on the notification area. Using the Loupe Utility Point the cursor Press and hold , and right-click.

  • Page 84: Click [Settings]

    Loupe Utility NOTE The magnified text or image in the loupe window is fixed at the moment that the part is magnified (e.g., at the moment you press and hold Alt and right-click). To reflect the change you made on the original screen to the loupe window, click the loupe window.

  • Page 85: Hardware Diagnostics

    If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
  • Page 86 Tap or click (right click cannot be used) Click (close) Internal keyboard operations Press Space, and then press (close) cannot be selected) Press Space above the icon Press Ctrl + Alt + Del page 65). while [Panasonic] boot screen is dis- ...
  • Page 87 Hardware Diagnostics While [Panasonic] boot screen is displayed, press and hold appears at the bottom of the display. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo- nents. If the password is requested, enter the password.

  • Page 88: The Computer

    Hardware Diagnostics When all the hardware has been checked, confirm the diagnostic check results. If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Pana- sonic Technical Support.

  • Page 89: Hard Disk Data Erase Utility

    If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
  • Page 90 Hard Disk Data Erase Utility Select the [Exit] menu, then select [MATSHITADVD-RAM UJ-841S] in [Boot Override]. Press Enter The computer restarts. If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password. Press to execute [2. [Erase HDD]]. To cancel this operation, press 0.

  • Page 91: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (standby or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set the [System standby] and [System hibernates] settings to [Never].

  • Page 92: Error Message

    Error Message Follow the instructions below when an error message appears. If the problem persists or if the error message is not shown here, contact Panasonic Technical Support. Error Message Bad System CMOS System CMOS Checksum Error Invalid Year. System date restored to 01/01/2008 Press <F2>...

  • Page 93: Troubleshooting (Advanced)

    Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( Shut Down Cannot shut down or restart Windows.

  • Page 94: Disc Operation

    Troubleshooting (Advanced) Sound No sound. Distorted sound. Cannot change the volume by press- ing Fn+F5 or Fn+F6. “There was an error updating the reg- istry” appears when Sound Recorder is started. Keyboard Only numbers can be input. Only capital letters can be input. Cannot enter special characters (ß, à, ç, etc.) and symbols.

  • Page 95: Wireless Communication

    Troubleshooting (Advanced) Disc Operation Cannot eject a disc. The disc tray does not close. Other disc operation problems. Network Cannot connect to a network. Cannot check the computer’s MAC address. Wireless Communication (only for model with wireless LAN/Bluetooth/wireless WAN) Cannot connect to a network. Turn on the computer.

  • Page 96: Connecting Peripherals

    Troubleshooting (Advanced) Wireless Communication (only for model with wireless LAN/Bluetooth/wireless WAN) Access point is not detected. Connecting Peripherals An error occurs while installing the driver. A peripheral device does not work. Shorten the distance between the computer and the access point, and try the detection again.
  • Page 97 If the mouse does not work even after installing the driver, set [Touch Pad] to [Disabled] in the [Main] menu of the Setup Utility ( You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional). Connect the floppy disk drive directly to a USB port of the computer. Do not connect it via a USB hub or USB connector of the mini port replicator.

  • Page 98: Touch Pad / Touchscreen (Only For Model With Touchscreen)

    Click [start] - [Run] and input “c:\util\cpupower\setup.exe”, and click [OK]. Follow the on-screen instructions. Click [start] - [All Programs] - [Panasonic] - [CPU Idle Setting]. Click [Performance] and click [OK], then click [Yes]. The computer is restarted automatically. If the problem persists, click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Power Schemes], select [Always On] in [Power schemes], and click [OK].

  • Page 99: Smart Card (Only For Model With Smart Card Slot)

    Troubleshooting (Advanced) PC Card / ExpressCard A card does not work. SD Memory Card Cannot use an SD Memory Card. Smart Card (only for model with Smart Card slot) Cannot use a Smart Card. Insert the card correctly. The card does not conform to the card standard. Restart the computer after installing a driver (of card or other device).

  • Page 100: Fingerprint Reader (Only For Model With Fingerprint Reader)

    The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support. Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator.
  • Page 101 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) User cannot use enrolled finger. (e.g. injury) TPM failure. It is strongly recommended to enroll at least two fingers to avoid this problem. If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Enroll or Edit Fingerprints] wizard and enroll additional fingerprints.
  • Page 102 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Replacing sensor. Lost [Advanced Security] backup password. Protector Suite QL reinstallation. Lost [File Safe] backup password. Accessing [File Safe] after Protector Suite QL uninstallation. Accessing [File Safe] after computer crash. If you need to replace a non-functioning fingerprint reader, follow this procedure.

  • Page 103: Fast User Switching Function

    Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Removing data from the reader. Fast User Switching Function Some applications do not work prop- erly. Others No response. When enrollment to the device is used, passport data is stored to the device. To remove it, go to the [Delete] passport wizard and delete existing passports, and then use the [Fingerprint Storage Inspector] to remove remaining fingerprints (e.g.
  • Page 104 Troubleshooting (Advanced) Others A motion image file cannot be played ® using Windows Media Player and the message [Codec required] appears. Some motion image files require a Codec that is not installed as standard. In this case, connect to the Internet and try playback of the file again. The Codec may automatically be downloaded so you may be able to play it.

  • Page 105: Checking The Computer's Usage Status

    If you have not logged on with the administrator authority, some information will be displayed as [Not Found]. As long as it is activated, the PC Information Viewer will appear in front of all other screens. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer].
  • Page 106 The screen image is saved in [My Documents] folder. Alternatively you can save a copy of the screen in the following procedure. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE The image is a bitmap file in 256 colors.
  • Page 107 This manual is copyrighted by Panasonic Corporation with all rights reserved. No part of this manual may be reproduced in any form without the prior written permission of Panasonic Corporation. No patent liability is assumed with respect to the use of the information contained herein.

This manual is also suitable for:

Toughbook cf-74jdm01amToughbook cf-74jcl02amcfToughbook cf-74jdmbd2mToughbook cf-74kcjdzamToughbook cf-74jcl01amCf-74 series

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