Hoover DUAL POWER MAX PET - Carpet Cleaner Manual
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INTRODUCTION
Please visit Hoover.com for video instructions and FAQ's for this Carpet Cleaner.
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READ ALL INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only. If used Commercially warranty is VOID.
Questions or concerns?
For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 9am-6pm EST before returning this product to the store.
GETTING STARTED
ASSEMBLY
Fully assemble product prior to use.
- Insert the handle into the base until you hear a "CLICK".
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OPERATION
FILL THE CLEAN WATER TANK
- Lift up to remove the Clean Water Tank, then remove the cap and add warm water to the fill line. Add 3oz. of Hoover Solution. Secure cap.
![Hoover - DUAL POWER MAX PET - FILL THE CLEAN WATER TANK FILL THE CLEAN WATER TANK]()
CLEANING FLUID
SEE THE HOOVER'S SOLUTION GUIDE insert or visit Hoover.com/cleaning-solutions.
- Align the tank and firmly press it into place.
![Hoover - DUAL POWER MAX PET - CLEANING FLUID CLEANING FLUID]()
HOW TO CLEAN CARPETS
- Step on the Handle Release Pedal to recline the cleaner for cleaning position.
![Hoover - DUAL POWER MAX PET - HOW TO CLEAN CARPETS - Step 1 HOW TO CLEAN CARPETS - Step 1]()
- Step on the Power Pedal to turn ON.
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Empty Dirty Water Tank when you hear an audible change.
- Squeeze trigger for a slow forward and backward wet stroke.
![Hoover - DUAL POWER MAX PET - HOW TO CLEAN CARPETS - Step 2 HOW TO CLEAN CARPETS - Step 2]()
- Release trigger for a slow forward and backward dry stroke.
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Not to be used for grooming a pet.
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DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
HOW TO CLEAN THE DIRTY WATER TANK
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Risk of personal injury – Brush roll may suddenly restart – unplug before cleaning or servicing.
This product contains no serviceable parts. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 prior to continuing use.
- Turn power OFF and unplug the power cord.
![Hoover - DUAL POWER MAX PET - HOW TO CLEAN THE DIRTY WATER TANK - Step 1 HOW TO CLEAN THE DIRTY WATER TANK - Step 1]()
- Grab the Dirty Water Tank handle and pull up to remove.
![Hoover - DUAL POWER MAX PET - HOW TO CLEAN THE DIRTY WATER TANK - Step 2 HOW TO CLEAN THE DIRTY WATER TANK - Step 2]()
- Unlatch the lid to remove the top. Remove the filter basket and clear any debris. Empty the tank, rinse, and allow to air dry.
![Hoover - DUAL POWER MAX PET - HOW TO CLEAN THE DIRTY WATER TANK - Step 3 HOW TO CLEAN THE DIRTY WATER TANK - Step 3]()
AUTO SHUT OFF FLOAT: Your carpet cleaner is equipped with a shut off float within your Dirty Water Tank. When the Dirty Water Tank becomes full, the float will rise, shutting off the air flow through the nozzle. Once the air flow is shut off, empty the Dirty Water Tank.
MAINTENANCE
HOW TO REMOVE & CLEAN THE BRUSH ROLL
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To reduce the risk of injury from moving parts, unplug before servicing.
LUBRICATION:
The motor is equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor bearings.
- Remove the nozzle cover by pulling up and forward on the latch.
![Hoover - DUAL POWER MAX PET - HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 1 HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 1]()
- Lay the product down to access the underside. Use a Philips screwdriver to remove 6 screws. Arrows show location of screws on the underside of your cleaner.
![Hoover - DUAL POWER MAX PET - HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 2 HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 2]()
- Remove underside belt cover and the brush roll end cap.
![Hoover - DUAL POWER MAX PET - HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 3 HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 3]()
- Pull both brush rolls out toward user to remove from cleaner. Belt will still be attached to cleaner.
![Hoover - DUAL POWER MAX PET - HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 4 HOW TO REMOVE & CLEAN THE BRUSH ROLL - Step 4]()
CORD STORAGE:
Wrap the power cord around the cord hooks for convenient storage. Attach the plug end to the cord.
REMOVING THE BELT
- To remove belt, unscrew foot side cover from underside (3 screws).
![Hoover - DUAL POWER MAX PET - REMOVING THE BELT - Step 1 REMOVING THE BELT - Step 1]()
- Flip cleaner upright and remove upper belt cover from foot.
![Hoover - DUAL POWER MAX PET - REMOVING THE BELT - Step 2 REMOVING THE BELT - Step 2]()
- Slide belt off shaft and remove. If replacing belt, install the new belt.
![Hoover - DUAL POWER MAX PET - REMOVING THE BELT - Step 3 REMOVING THE BELT - Step 3]()
REPLACING THE BRUSH ROLL
- Slip brush roll through belt. Make sure belt is centered on pulley when replacing.
![Hoover - DUAL POWER MAX PET - REPLACING THE BRUSH ROLL - Step 1 REPLACING THE BRUSH ROLL - Step 1]()
- With belt in place, pull and slide brush roll into unit, making sure that the brush roll end caps are in correct orientation.
![Hoover - DUAL POWER MAX PET - REPLACING THE BRUSH ROLL - Step 2 REPLACING THE BRUSH ROLL - Step 2]()
- Replace belt cover and secure by replacing all 6 screws.
![Hoover - DUAL POWER MAX PET - REPLACING THE BRUSH ROLL - Step 3 REPLACING THE BRUSH ROLL - Step 3]()
TROUBLESHOOTING
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To reduce the risk of injury from moving parts - remove battery before cleaning or servicing.
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To reduce the risk of injury from moving parts - Unplug before servicing. Do not use cleaner without brushes in place.
AVAILABLE REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AT HOOVER.COM.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT
1-800-944-9200 PRIOR TO CONTINUING USE.
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
Cleaner won't run | - Not firmly plugged in.
- No voltage in wall plug.
- Blown fuse or tripped breaker.
- Fuse in cleaner blown.
- On/Off pedal not depressed.
| - Plug unit in firmly.
- Check fuse or breaker in home.
- Replace fuse or reset breaker in home.
- Take to service center.
- Press pedal.
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Low suction | - Dirty Water Tank full/automatic shut off engaged.
- Blockage in tool on end of hose.
- Dirty Water Lid not on correctly.
- Dirty Water Tank Debris Filter clogged.
- Blockage in nozzle.
- Recovery Tank not properly secured.
- Recovery Nozzle not on correctly.
- Blockage in hose.
| - Remove and empty Dirty Water Tank. See "How to Empty."
- Remove tool and clear blockage.
- Make sure lid is on securely. See "How to Clean."
- See "How to Clean."
- See "How to Clean."
- Replace Recovery Tank and secure recovery tank latch.
- Remove and replace Recovery Nozzle. See "How to Remove & Clean Nozzle."
- Drop a coin through, clear with broom handle.
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Hose Nozzle stops spraying liquid during use | - Clean Water Tank is empty.
- Loose connection to connection port on foot of cleaner.
| - Turn off Cleaner and fill Clean Water tank.
- Check for secure connection to connection port on foot of Cleaner.
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Accessory Tool will not spray after filling the Clean Water Tank or Solution Tank | - Air is trapped in the hose & pump.
| - Turn on the Cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to on minute.
- Aim downward & squeeze trigger.
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Hose will not spray after priming pump | - Pump is defective.
- Not connected properly.
| - Call for service: 1-800-944-9200.
- Check connection.
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Clean water won't dispense | - Clean Water Tank not firmly in place.
- Clean Water Tank empty.
| - Make sure tank is securely locked in position.
- Refill container according to cleaning instructions.
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Brushes won't rotate during floor cleaning | - Belt is broken.
- Unit in upright position.
| - Replace belt. See "Maintenance."
- Brushes will not rotate in upright position. Step on handle release to start cleaning.
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Water is Leaking out of Carpet Cleaner | - Clean Water Tank or Dirty Water Tank not FIRMLY in place
| - Make sure the tank is secure.
- Carpet Cleaner may drip residual moisture after use. Allow unit and brushes to dry before storing on hard floor surface.
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Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Hoover DUAL POWER MAX PET - Carpet Cleaner Manual
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