Table of Contents Factory Resetting the VeloCloud Edge 520 and 540 Revision History Introduction Performing a Hard Reset on the VeloCloud Edge Removing System Logs from the Edge...
Edge). ● 2x Ethernet cable, 2x SFP transceivers, 1x fiber cable. Performing a Hard Reset on the VeloCloud Edge Follow the procedures below to perform a hard factory reset VeloCloud Edge.
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While holding the paperclip on the RESET button, plug the power into the Edge as shown in the image below. Hold the paperclip on the RESET button for 30 seconds to a minute until the cloud LED on the front panel of the Edge pulses dark blue.
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Once the cloud LED pulses dark blue, release the RESET button and wait for the Edge to reboot. (During the reboot process, the cloud LED light turns white, flashes white, and then turns red or green after the Edge boots up). Connect one Ethernet/cat5 cable (with Internet access) into the “GE1”...
Testing the VeloCloud Edge Follow the steps below to test the Edge. 1. Open an Internet browser and go to http://192.168.2.1 The VeloCloud Edge Activation screen displays as shown in the image below. 2. Click the Review the Configuration link in the...
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4. Open a separate Internet browser and verify that you can connect to any website (e.g. www.google.com). 5. Return to the VeloCloud Edge Activation screen (IP address http://192.168.2.1) and test all of the LAN ports 1-8 and GE ports 1-2.
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green. b. Move the Internet cable from GE1 into GE2, and verify that the status indicator for GE2 in the local UI becomes green. Leave the Internet cable in GE2 at the end of this test. c. Test the two SFP ports (SFP1 and SFP2) by using a fiber cable with two fiber SFP modules, or a ‘direct attach’...
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7. Safely shut the unit down by clicking the Details button, the Reset Settings button, and then click the Reboot button. When prompted, enter the username as “admin” and password as “admin.” (See the next three images below).
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8. When the cloud LED on the front of the Edge turns white, you can unplug the Edge from the power.
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