Digi SM-5100 Service Manual
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Digi SM-5100 Service Manual

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Service Manual
Model : SM -5100
July，2009 2nd Version
SHANGHAI TERAOKA ELECTRONIC CO., LTD
SERVICE AND SUPPORT DEPT.
3rd Floor of 2nd Building, Jia Yuan Business Center,
51# Long Wu Road, Shanghai China 200232.
TEL : +86-21-6408-5151
FAX : +86-21-6408-3468
EMAIL ADDRESS :steservice@digi-scale.com

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  • Page 1 Model : SM -5100 July，2009 2nd Version SHANGHAI TERAOKA ELECTRONIC CO., LTD SERVICE AND SUPPORT DEPT. 3rd Floor of 2nd Building, Jia Yuan Business Center, 51# Long Wu Road, Shanghai China 200232. TEL : +86-21-6408-5151 FAX : +86-21-6408-3468 EMAIL ADDRESS :steservice@digi-scale.com...

  • Page 2: Overall View

    All manuals and user guides at all-guides.com SM 5100 GENERAL 1. GENERAL 1.1 OVERALL VIEW Bench 146.6 Pole 341.5...

  • Page 3: Display Panel

    All manuals and user guides at all-guides.com SM 5100 GENERAL Elevated 1.2 DISPLAY PANEL...

  • Page 4: Key Panel

    All manuals and user guides at all-guides.com SM 5100 GENERAL 1.3 KEY PANEL 32 Preset Key $/kg TARE WEIGHT UNIT PRICE TOTAL PRICE ZERO FIX T LABEL FIX P 56Preset Key...

  • Page 5: Key Define

    All manuals and user guides at all-guides.com SM 5100 GENERAL 1.4 KEY DEFINE ON/OFF KEY Turn display "ON" or "OFF". PRESET KEY P1~P32(BCS) P1~P32(BCS+) Set up or call either unit price and tare value. P1~P56(PCS) P1~P56(PCS+) NUMERIC KEYS 0 ~ 9 Enter numeric data.
  • Page 6 All manuals and user guides at all-guides.com SM 110 GENERAL MULTIPLLE KEY Register the number of Non-Weight products. Select programming item such as PLU data, Shop Name in S Mode. Select Report Type in X Mode. Select Data Transaction Type in Z Mode. CLERK KEY V1~V4 Accumulate the Total Price.(PCS/PCS+ version)
  • Page 7 All manuals and user guides at all-guides.com SM 110 GENERAL Decrease/Increase Specification Count key ︽,︾ Decrease/Increase Only used when Setting SPEC 141 & 142 <<,>> Select parameter data such as SPEC data. Move cursor left or right. 1.5 Indicators : On when zero point is adjusted and weight is stable. ZERO : On when tare subtraction is performed.

  • Page 8: Specification

    All manuals and user guides at all-guides.com SM 110 GENERAL c. 32/56 Preset keys, to preset PLU or function into the key. d. 23/27 Operational keys, to perform various functional operations. 18 data files for Department, Main Group, PLU, etc. Various reports.

  • Page 9: Initial Setup

    All manuals and user guides at all-guides.com SM 5100 INITIAL SETUP 2. INITIAL SETUP 2.1 Paper Handing Please press the button and take out the cassette to fix the paper when you need to use new paper. 收据纸 标签纸 Cassette Button...
  • Page 10 All manuals and user guides at all-guides.com SM 5100 INITIAL SETUP 2.2 Bubble Adjustment and SPAN Switch Place the scale on the flat surface and adjust the four legs until the bubble on the level is in the centre as shown above 1 Please remove the screw and use a insulate rod to enable the Span SW when the scale is power on and please do not power off it.
  • Page 11 RESET SALES DAILY Return to Z mode. For the first using of SM-5100, please take this operation for initialization. Note 1: Enter a number that represent a country in the country list (refer to the table below) Note 2: to initialise and country set.
  • Page 12 All manuals and user guides at all-guides.com SM 5100 INITIAL SETUP COUNTRY LIST No. Country Code Country No. Country Code Country Japan Saudi Arabs U.S.A. Iceland Standard Indonesia China Cuba Hong Kong Kenya Taiwan Israel Export Slovenia Korea Malaysia Australia And New Zealand Spain South Africa Venezuela...

  • Page 13: Calibration Operation

    All manuals and user guides at all-guides.com SM 5100 CALIBRATION CALIBRATION Prior to Calibration, please refer that the specification indicating weight capacity, minimum graduation, and load cell sensitivity are correctly set. Caution: It can only work when SPAN SWITCH is on (ENABLE). Before Calibrating, please enter Z mode.

  • Page 14: Exit Calibration

    All manuals and user guides at all-guides.com SM 5100 CALIBRATION 3.2 EXIT CALIBRATION DISPLAY REMARK OPERATION ＄/kg TARE TARE Press SPAN SPAN SWITCH Z1.0 RESET SALES DAILY SWITCH on(ENABLE). Enter [8][7][1][5] while [Rezero]+[8][7][1][5] CAL 00 depressing [Rezero]. Escape to Z mode. Lamp Z Z1.0 RESET SALES...

  • Page 15: Software Setting

    4.1 SOFTWARE VERSION UPGRADE Update Method Introduction SM-5100 use flash RAM instead of EPROM for the main program storage of the scale. Our boot program is above Version 2.00, we have two method to update the scale’s software: update the scale by Ethernet or RS-232 So you can choose either method between these two ones to update your scale.
  • Page 16 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING These two twisted cable obey the EIT/TIA 568 standard. T568B line series T568A line series Orange & White Green &White Orange Green Green &White Orange & White Blue Blue Blue &...
  • Page 17 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING 3) How to upload the scale by Mini Programmer? A. Select SM-5100 and press “ok” B. Set the port Select “ethernet” and press “OK”...
  • Page 18 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING C. Download boot program and update the scale Select menu “File->Load File To Programmer Buffer” Open the source file of boot program (SM100+_Bv200.hex) You can see a speed mode select window here. Select menu “Flash->Program”...
  • Page 19 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING Notice: The message “001 scale ready update” must be displayed on the screen of the scale before pressing the “run” button. After the transmission has completed, select menu “File->Clear Buffer”. Notice: 1.If the boot program of this version is already in the scale, you don’t need to upload it again, skip it and upload the main program.
  • Page 20 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING E. Download word-stock file The steps of uploading the word-stock file is also like uploading the boot program file. The file you need to open is like Pic. 3 Pic.
  • Page 21 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING 4.3 RS232C Method Cable Connection 3 Pins are used for data transmission between PC and SM-5100 9 Pin D-Sub Female Connectors for this cable: PC Serial Port SM-5100 RS-232C 9 Pin D-Sub (Female)
  • Page 22 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING Select SM-5100 and press “Ok” Set the Port: Select RS232 and press “OK” Download the boot program and update the scale Select menu “File->Load File To Programmer Buffer”...
  • Page 23 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING Open the source file of the boot program (e.g. sm100bv100.hex) Select menu “Flash->Program” Notice: The message “001 scale ready update” must be displayed on the scale before pressing the “run” button.
  • Page 24 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING After the transmission has completed, select menu “File->Clear Buffer”. Notice: If the boot program of this version is already in the scale, you don’t need to upload it again, skip it and upload the main program.
  • Page 25 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING Download main program file You must power off the scale and start the ethernet upload method again when you have finished a program uploading. The steps of uploading the main program file is also like uploading the boot program file.

  • Page 26: Specification Setting

    All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING Pic. 4 Exit Mini Programmer 4.2 SPECIFICATION SETTING Before Specification setting, please press the mode button to enter Z mode. The detail specification list , please see the appendix. 4.2.1 Customer SPEC Setting To change setting of the Customer SPEC if there are some SPEC setting in it need to be alter.
  • Page 27 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING SPEC (000~441 is enabled) SPEC [>>] key select SPEC data. [>>] Move cursor right. SPEC [<<] key select SPEC data. [<<] Move cursor left. SPEC SPEC SPEC Clear the enter data. [PLU] Store the updated specification Z1.0...
  • Page 28 All manuals and user guides at all-guides.com SM 5100 SOFTWARE SETTING count. SPEC (600~709 is enabled) SPEC [>>] key select SPEC data. [>>] Move cursor right. SPEC [<<] key select SPEC data. [<<] Move cursor left. SPEC [*] key to update specification, increase specification count.
  • Page 29 All manuals and user guides at all-guides.com SM5100 INTERFACE 5. INTERFACE 5.1 PC INTERFACE SM 5100 can be connect to PC through Ethernet interface and RS232C. See below for the connection method. CONFIGURATION OF PC ETHERNET CARD Window version client driver Any Ethernet cards can be used for PC running the Window version client driver Windows 98 My Computer →...
  • Page 30 All manuals and user guides at all-guides.com SM5100 INTERFACE Before setting the SPEC setting of the scale, please check below. 5.2 SCALE ETHERNET ADDRESS The main board have a Scale Ethernet Address that is set during production. This address is a hardware setting for Ethernet communication. But when changing a new main board, the new main board did not have any this address.
  • Page 31 All manuals and user guides at all-guides.com SM5100 INTERFACE 5.3 SCALE IP ADDRESS This is to set the IP address for PC communication using Ethernet for specific IP address. It should not be confused with the Scale Ethernet Address as above. The Scale Ethernet Address is mainly for hardware and Scale IP Address is for software.

  • Page 32: Connection Method

    All manuals and user guides at all-guides.com SM5100 INTERFACE 5.4 CONNECTION METHOD 5.4.1 RS232C Interface with PC Scale Com 1 / Com 2 RS232C Port * Note : Only 1 scale can be connect in this method. SPEC setting on scale : SPEC 48 Scale number (For 4 line / RS232C port) Enter number between 1 to 999,999...

  • Page 33: Port Number

    All manuals and user guides at all-guides.com SM5100 INTERFACE 5.4.2 Ethernet Connection (Ethernet Interface) Scale #1 Scale #2 Scale #3 Scale #4 Scale #5 SPEC setting on scale : SPEC 49 CLIENT / SERVER INTERFACE No interface Not used Ethernet - Coaxial Cable 4 lines, RS485 (For future use) Ethernet - Twisted Cable SPEC 50...
  • Page 34 All manuals and user guides at all-guides.com SM5100 INTERFACE WIRE CONFIGURATION 5.5.1 Ethernet Wire - Straight Cable and Crossover Cable Straight cable is for Client / Server connection. Crossover cable is for Hub to Hub connection. (Some models of the hub do not need crossover cable for hub to hub connection.
  • Page 35 Not used Not used Not used Not used 5.5.3 Cash Drawer Connector SM-5100 uses normal phone mike plug to connect cash drawer and the scale. 1 pin 1 pin 4 pin 4 pin Plug in the scale Connector of Cash Drawer...

  • Page 36: Mode Change

    All manuals and user guides at all-guides.com SM 5100 MISCELLANEOUS MISCELLANEOUS MODE CHANGE To toggle between R, X, S, Z and Password mode. DISPLAY OPERATION REMARK ＄/lb ＄ TARE 0.000 0.000 0.00 0.00 Weight mode. Lamp R turns on. [MODE],[MODE] Enter X mode.
  • Page 37 All manuals and user guides at all-guides.com SM 5100 MISCELLANEOUS CLEAR ALL PLU DATA To clear all the PLU data only, the span switch status must be on. DISPLAY OPERATION REMARK ＄/lb ＄ TARE Z mode. Go to Z mode Z1.0 RESET SALES...

  • Page 38: Server Ip Address

    All manuals and user guides at all-guides.com SM 5100 MISCELLANEOUS SERVER IP ADDRESS To check and modify the server IP address. DISPLAY OPERATION REMARK ＄/lb ＄ TARE Z mode. Z1.0 RESET SALES DAILY Lamp Z turns on. 2552552 Display the server IP address. [Rezero]+[0][4][1][7] SERVER 5000...

  • Page 39: Ascii Character

    ASCII CHARACTER Below are the common use of characters of ASCII code in HEX value. Please enter the hex value when entering commodity name, advertisement, shop name, clerk name, special message, ingredient, text etc. when using the SM-5100. " &...
  • Page 40 All manuals and user guides at all-guides.com SM5100 ERROR MESSAGE 7. SM5100 ERROR MESSAGE The machine beeps and following error messages appear on display, if incorrect operation is performed. Error Message Cause Label sensor sense no label. No more labels. PAPER END Replace label roll FEED PAPER FIRST...
  • Page 41 All manuals and user guides at all-guides.com SM5100 ERROR MESSAGE SM5100 FATAL MESSAGE Fatal Error Message F002 External flash memory erase error F003 External flash memory program error F004 External flash memory program error F005 Internal RAM read/write error F006 External RAM read/write error F007 External Ethernet IC read/write error...
  • Page 42 All manuals and user guides at all-guides.com SM5100 SERVER/CLIENT MANUAL SM5100 SERVER/CLIENT MANUAL 1． Summary SM5100 SERVER/CLIENT has three functions: 1) Floating clerk. (SPEC61) 2) Data file synchronization. (SPEC491) 3) Call PLU from server. (SPEC492) In SERVER/CLIENT system, the maximum count of scales is 5 (1 SERVER and 4 CLIENTs). Making all functions effective is in recommendation, and these 3 functions also can be used independently in need.
  • Page 43 All manuals and user guides at all-guides.com SM5100 SERVER/CLIENT MANUAL 3． Setting 1） Assure network settings of all scale are effective. IP-address of all scales must be set in same subnet and different from each scale. 2）SPEC141 SPEC number SERVER CLIENT NOTICE 1.
  • Page 44 All manuals and user guides at all-guides.com SM 5100 FLEXIBLE BARCODE SETTING SM-100 Flexible Barcode Setting Guide DISPLAY OPERATION REMARK ＄/lb ＄ TARE Press [mode] third times -- --> Enter programmer. FILE FLEXI Enter Flexible Barcode Press numeric 4 and 6 -- -->...
  • Page 45 All manuals and user guides at all-guides.com SM 5100 FLEXIBLE BARCODE SETTING...
  • Page 46 All manuals and user guides at all-guides.com SM 5100 TRACEABILITY SETTING SM-5100 Traceability Setting Prepare Set SPEC258 to “1” Traceability Programming DISPLAY OPERATION REMARK ＄/lb ＄ TARE [Mode] [Mode] [Mode] Enter S mode FILE COUNTR [3] [4] Enter country file programming...
  • Page 47 All manuals and user guides at all-guides.com SM 5100 TRACEABILITY SETTING DISPLAY OPERATION REMARK ＄/lb ＄ TARE SLAUGH Enter slaughter house [3][6] HOUSE programming [*][1] S36.0 HOUSE NO SET Program slaughter house No. 1 COUNTR Program slaughter house [*][1] S36.1 HOUSE country No.1 Program slaughter house name...
  • Page 48 All manuals and user guides at all-guides.com SM 5100 TRACEABILITY SETTING DISPLAY OPERATION REMARK ＄/lb ＄ TARE BREED [4][9] Enter breed file programming FILE [*][1] S49.0 BREED NO SET Program breed file No. 1 [*][B][U][L][L] S49.1 BREED BULL NAME 4 Program breed name “BULL”...
  • Page 49 All manuals and user guides at all-guides.com SM 5100 TRACEABILITY SETTING DISPLAY OPERATION REMARK ＄/lb ＄ TARE [*][R][C][D] S37.8 R-CD NAME 3 Program R-CD content “RCD” [*][G][T][I][N] S37.9 GTIN GTIN NAME 4 Program GTIN content “GTIN” [*][L][O][T] S37.10 NAME 3 Program LOT content “LOT”...
  • Page 50 All manuals and user guides at all-guides.com SM 5100 Nutrition Fact Setting SM-5100 Nutrition Fact Setting Concept Nutrition uses fix template to print. Totally It has 12 fix templates(No. 70 ~ No. 81). Setting Method 1. Enter S mode 2. Enter “S19 --- PLU ITEM” and set “IMAGE” and “NUTRI” to “PROGRAM”...
  • Page 51 All manuals and user guides at all-guides.com SM 5100 PC-FL1 OPERATION PC-FL1 OPERATION Note: this guide is available just for SM series expect the SM-5100. 1. The link of the hardware Link the PC with scale via RS232C. 2. Operation 1.
  • Page 52 All manuals and user guides at all-guides.com SM 5100 PC-FL1 OPERATION Please note: a) The com port should be the same as the one used in your computer. b) The com port setting must be same as setting in the scale. 3) the folder for save...
  • Page 53 All manuals and user guides at all-guides.com SM 5100 PC-FL1 OPERATION Note: You could set the default folder for save the data received from the scale. Operation receive the data from the scale...
  • Page 54 All manuals and user guides at all-guides.com SM 5100 PC-FL1 OPERATION Note: You could press the key to receive the data from scale. 2) send the data to scale Note: You could press the key to send the data to scale. 1) the operation in the scale DISPLAY OPERATION...

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