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Panasonic KX-HCM10 Operating Instructions Manual

Panasonic kx-hcm10: user guide
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Network Camera

Operating Instructions

KX-HCM10
Model No.
Please read this manual before using and save this manual for future reference.
Panasonic Network Camera Site: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico

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  • Page 1: Network Camera

    Network Camera Operating Instructions KX-HCM10 Model No. Please read this manual before using and save this manual for future reference. Panasonic Network Camera Site: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
  • Page 2 Operating Instructions Introduction Thank you for purchasing a Panasonic Network Camera. Check the following items when unpacking. Network Camera Operating Instructions Getting Started AC Adaptor Camera Stand Setup CD-ROM Screws Washers For operation assistance: • Call 1-800-272-7033 • Refer to the Panasonic Network Camera Site http://www.panasonic.com/netcam...
  • Page 3 Trademarks • Netscape and Netscape Navigator are either registered trademarks or trademarks of Netscape Communications Corporation in the U.S. and other countries. • Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. •...
  • Page 4 Operating Instructions IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Keep these instructions. Heed all warnings. Follow all instructions. After taking away the dust on the Fixed Focus Lens, wipe the Fixed Focus Lens with lens cleaning paper.

  • Page 5: Table Of Contents

    Operating Instructions Table of Contents 1 Product Introduction... 7 1.1 Getting to Know Network Camera ... 8 1.1.1 Main Features... 8 1.1.2 System Requirements ... 10 1.1.3 Authentication—System Security Feature ... 11 1.2 Included Accessories... 12 1.3 Camera Feature Locations ... 14 1.3.1 Front View...
  • Page 6 Operating Instructions 3.5.4 Security: Administrator ...60 3.5.5 Security: General User ...62 3.5.6 Top View Image ...64 3.5.7 Image Transfer...66 3.5.8 Camera Setup ...78 3.5.9 Multi-Camera...81 3.5.10 External Output Control...83 3.5.11 Indicator Control ...84 3.5.12 Status ...85 3.5.13 Restart...86 3.5.14 Update Firmware...87 3.5.15 Reset to Factory Default...90 4 Technical Guides ...

  • Page 7: Product Introduction

    Operating Instructions Section 1 Product Introduction [For assistance, please call: 1-800-272-7033]...

  • Page 8: Getting To Know Network Camera

    Operating Instructions 1.1 Getting to Know Network Camera 1.1.1 Main Features Easy installation Setup CD-ROM simplifies the installation. Insert the Setup CD-ROM and autorun program should start the application automatically. This program automatically finds Network Camera on the network. High-Speed Motion JPEG Network Camera has an integrated web server.
  • Page 9 External I/O (Input/Output) The external sensors/devices such as a door sensor can be connected via the External Sensor Input. The external sensors/devices are customer provided. The alarm/timer trigger can activate the Image Transfer feature, which can send the images via e-mail or FTP (File Transfer Protocol). External Device Control Output can send a signal to activate the external devices such as a light around Network Camera.

  • Page 10: System Requirements

    (Not included on the Setup CD-ROM). Network Camera image is not displayed correctly in the Netscape Use Netscape Navigator v4.7x. Refer to Panasonic Network Camera Site http://www.panasonic.com/netcam for the latest information on web browsers. Note Pentium II 300 MHz or greater CPU is recommended to prevent performance ®...

  • Page 11: Authentication-System Security Feature

    Operating Instructions 1.1.3 Authentication—System Security Feature Authentication window requires you to enter the administrator/general user ID and password for security. Password security can prevent unregistered users/ intruders from accessing your image from their web browsers. Authentication windows are not displayed in the default. Refer to page 60 for setting up Authentication window, the administrator ID and the password.

  • Page 12: Included Accessories

    Operating Instructions 1.2 Included Accessories The following items are provided with Network Camera. Additional pieces can be ordered by calling 1-800-332-5368. AC Adaptor — 1 pc. Order No. PQLV10Y Setup CD-ROM — 1 pc. Order No. PSQX2904ZCD Notes • If any items are missing, contact the dealer immediately. •...
  • Page 13 Setup CD-ROM The setup program simplifies Network Camera installation. Adobe Reader 4.05 or later enables you to see the Operating Instructions on the Setup CD-ROM. If Adobe Acrobat Reader is not installed on the PC, double-click "ar405eng.exe". Refer to "ReadmeEng.txt" for the directory and file structure of the Setup CD-ROM.

  • Page 14: Camera Feature Locations

    Operating Instructions 1.3 Camera Feature Locations 1.3.1 Front View Power Indicator Power Indicator can be controlled on Indicator Control window on page 84. Power Indicator blinks in the following situations. • During the lens center positioning after turning on the power. •...

  • Page 15: Rear View

    1.3.2 Rear View External I/O (Refer to page 94.) Ethernet port (RJ-45) (Refer to page 20.) DC IN jack (Refer to page 20.) Ethernet Indicator (Refer to page 20.) Hook for AC adaptor cord (Refer to page 20.) Ethernet Indicator Ethernet Indicator turns on when the network is active.

  • Page 16: Network Camera Setup

    Operating Instructions Section 2 Network Camera Setup...

  • Page 17: Installation Procedure

    Operating Instructions 2.1 Installation Procedure Select the Network Camera configuration type. (Page 18—Page 19) Connect Network Camera for installation. (Page 20) Prepare the network parameters for Network Camera. (Page 21—Page 22) Check the proxy server setting. (Page 26—Page 27) Set up Network Camera with Setup CD-ROM. (Page 28—Page 31) Confirm the Network Camera Access from the Internet.

  • Page 18: Network Camera Configuration Type

    Operating Instructions 2.2 Network Camera Configuration Type Network Camera can be connected over the LAN/Intranet and the Internet. Select from the four Network Camera configuration types. Network parameters differ depending on the Network Camera configuration type. [Type 1]—LAN/Intranet Connection with an Ethernet Switching Hub Network Camera can be installed on the LAN/Intranet.
  • Page 19 [Type 3]—Internet Direct Connection with a Modem Network Camera can be installed alone without PC on the network. When you set up Network Camera in [Type 3], connect Network Camera temporarily in [Type 1], [Type 2] or [Type 4]. Internet Note Some xDSL services use PPPoE.

  • Page 20: How To Turn On Network Camera For Installation

    AC adaptor is used as the main disconnect device, so ensure that the power outlet is located/installed near the equipment and is easily accessible. • Use only the specified Panasonic AC adaptor PQLV10 (Order No. PQLV10Y). • When you set up Network Camera in [Type 3], connect it temporarily in [Type 1], [Type 2] or [Type 4].

  • Page 21: Network Parameters

    2.4 Network Parameters 2.4.1 Preparing the Network Parameters for Network Camera Before starting to set up the network parameters of Network Camera, make note of corresponding network parameters. [Type 1] Ask your network administrator for the network parameters. [Type 2] Refer to the broadband router’s manual for the network parameters. [Type 3] Ask your ISP (Internet Service Provider) for the network parameters.
  • Page 22 Operating Instructions Network Parameters Table Parameters [Type 1] 80 (default) Port No. IP address Check [Static], and set the static private IP address. Subnet Set the Subnet Mask fitted to your network. Mask Set Default Default Gateway Gateway address. Set DNS server address. Server 1, 2 You do not DDNS...
  • Page 23 How to refer the network parameters from the PC If you cannot get the network parameters, you can refer to the network parameters except for IP address from the PC on the same network in the following procedure. • When using Windows 95, Windows 98 or Windows Me Click [Start] –>...

  • Page 24: Setting Ip Address Of The Pc In [Type 4] Configuration Type

    Operating Instructions 2.4.2 Setting IP Address of the PC in [Type 4] Configuration Type Your PC needs to have a static private IP address to access Network Camera in [Type 4] configuration. Follow the steps below, appropriate for your operating system to open TCP/IP Properties window on the PC.
  • Page 25 TCP IP Properties window appears. Set "192.168.0.250" in the IP address data field and "255.255.255.0" in the Subnet Mask data field. Click [OK]. Private IP address Private IP address is the network ID that is not used on the Internet. They are classified into Class A, Class B and Class C, as shown in the next table.

  • Page 26: Proxy Server Setting

    Operating Instructions 2.5 Proxy Server Setting A proxy server may prevent you from connecting directly to Network Camera in some corporate environments. The web browser can set up the IP address communication without using a proxy server. Consult your ISP or network administrator.
  • Page 27 Enter the IP address of Network Camera assigned from your ISP or network administrator into the Do not use proxy server for addresses beginning with data field. Click [OK] on all of the opening windows. [For assistance, please call: 1-800-272-7033] Operating Instructions...

  • Page 28: Simple Installation Using The Setup Cd-Rom

    Operating Instructions 2.6 Simple Installation using the Setup CD-ROM After finishing cabling, turn on Network Camera and insert the Setup CD-ROM in the CD-ROM drive of the PC. Setup CD-ROM should start the application automatically. This program automatically finds Network Cameras on the network. Turn on Network Camera.
  • Page 29 Click [Network Configuration]. Network Camera List window appears. Setup program finds all Network Cameras connected on your local network. It lists all of MAC addresses and IP addresses of Network Cameras. Network Cameras that are isolated by the use of a home gateway or broadband router will not be detected.
  • Page 30 Operating Instructions Select your target Network Camera from the list as shown in example (A) on Network Camera List window on page 29 and click [Select]. Configuration window appears. Refer to page 21 and page 22 and enter the correct network parameters.
  • Page 31 Click [OK]. Refer to page 54 for Setup Page (Network window). Click [Top Page]. Top Page appears. Click the language to change the display. Refer to page 37 for Top Page. Notes • When viewing images for the first time in the Internet Explorer, a pop-up Security Warning window may appear.

  • Page 32: Network Camera Access From The Internet

    Operating Instructions 2.7 Network Camera Access from the Internet [Type 2] and [Type 3] of the Network Camera configuration type allow Network Camera to be accessed from the Internet. Port Forwarding (IP Masquerade) feature Set up the Port Forwarding feature to the broadband router if the [Type 2]— Internet Connection with the Broadband Router on page 18 is configured.
  • Page 33 Operating Instructions Top Page Click the language to change the display. Refer to page 37 for Top Page. Note When viewing images for the first time in the Internet Explorer, a pop-up Security Warning window may appear. The window requests your permission to download ActiveX Controls (OCX file) used to display Motion JPEG.
  • Page 34 Operating Instructions...

  • Page 35: Network Camera Screen And Setup Window

    Operating Instructions Section 3 Network Camera Screen and Setup Window [For assistance, please call: 1-800-272-7033]...

  • Page 36: Network Camera Flow Chart

    Operating Instructions 3.1 Network Camera Flow Chart Top Page enables you to access Top View Image screen (Single Camera/Multi- Camera screen). Authentication window can set password for the link at (A). Enter "http://IP Address (or URL):Port No." on the web browser. When port number is 80 (default), you do not need to enter port number.

  • Page 37: Top Page

    3.2 Top Page Top Page allows you to select the Single/Multi-Camera screen in Motion JPEG or JPEG - Regularly Refresh. Motion JPEG enables you to view the image like a motion video, and JPEG - Regularly Refresh can be set the refresh interval. Enter "http://IP Address (or URL):Port No."...
  • Page 38 Operating Instructions Notes • If a port number is specified in the IP address, "http://" must precede the IP address, otherwise the port number will not be recognized. • When viewing images for the first time in the Internet Explorer, a pop- up Security Warning window may appear.
  • Page 39 ActiveX Controls When viewing images for the first time in the Internet Explorer, a pop-up Security Warning window may appear. The window requests your permission to download ActiveX Controls (OCX file) used to display Motion JPEG. Allow the file to be installed. It is required and will not cause any problems with other applications on the PC.

  • Page 40: Single Camera Screen

    Operating Instructions 3.3 Single Camera Screen Single Camera can move the lens by the Pan/Tilt operation, Preset Positioning and Click to Center. Single Camera screen can be set eight preset positions. [Viewer] links to the Buffered Image screen. Notes • The Screen Saver can prevent the PC monitor from burning in displaying the same image.
  • Page 41 Click to Center When you click the certain point on the Single Camera screen, the point is centered on the image. Put the cursor on the point which should be centered and click it. The clicked point is centered. Note Click to Center does not move over the end of corner when the Pan/Tilt range reaches the end.

  • Page 42: Using Operation Bar

    Operating Instructions 3.3.1 Using Operation Bar Operation bar controls the general use of Network Camera. The following sections describe the general way of using it. (1) End Display: When Pan/Tilt operation has reached the end of corner, Left End, Right End, Up End or Down End appears.

  • Page 43: Using Pan/Tilt Operation

    3.3.2 Using Pan/Tilt Operation Pan/Tilt scan buttons automatically move the lens horizontally from -60° to +60° and vertically from 0° to -45°, and the lens returns to the current position. Use Click to Center feature to stop scanning. Each surrounding arrow of Pan/Tilt moves the lens Up, Down, Right, Left, and the home position button moves it to Home Position.

  • Page 44: Setting Preset Positioning And Home Positioning

    Operating Instructions 3.3.3 Setting Preset Positioning and Home Positioning Preset positioning and Home Positioning allow you to fix the lens on a specific point. This feature can memorize Brightness and White Balance settings. The preset buttons (1—4) are registered in the factory default. (1: Upper Left, 2: Upper Right, 3: Lower Left, 4: Lower Right) All eight preset buttons and home position button can be overridden.
  • Page 45 Deleting the preset buttons 1) Click [Program]. Red cancel button appears. • [Cancel] links to the Single Camera screen without deleting. 2) Select the preset number to delete. 3) Click [Delete]. • [Cancel] links to the Single Camera screen without deleting. 4) Deleted preset button turns white.

  • Page 46: Viewing Buffered Image Screen

    Operating Instructions 3.3.4 Viewing Buffered Image Screen Buffered Image screen can be viewed by clicking [Viewer] on the operation bar. Buffered Image is saved in the internal memory of Network Camera by clicking [Start Capture]. Alarm/Timer mode in the Image Transfer on page 66 can also buffer the image.
  • Page 47 [Start Capture] : [Start Capture] saves the individual images to the internal memory. Network traffic, PC performance, image quality and image resolution influence [Play] mode time and the refresh interval of the image. The resolution is the same as the current image settings. At a resolution of 320 x 240 in standard, Network Camera stores approximately 80 frames.

  • Page 48: Multi-Camera Screen

    Ethernet switching hub instead of the repeater hub or restricting the Max. Bandwidth Usage on Network window on page 54. Refer to page 114 for other solutions. • Multi-Camera screen can also display the images of Panasonic Network Cameras (KX-HCM series). Link to each Single Camera when clicking Camera Name.

  • Page 49: Setup Page

    3.5 Setup Page Setup Page controls all features of Network Camera. Authentication window protects the Network Camera security. It enables only administrator to access Setup Page by entering ID and Password. Enter "http://IP Address (or URL) :Port No./config.html" on the web browser and press [Enter].
  • Page 50 Operating Instructions Setup Page (10) (11) (12) (13) (14) (15) (16) Note Firmware Version number indicated on Setup Page is important for your future support of Network Camera. Version number...
  • Page 51 Item (1) Go to Top Page (2) Network (3) Name/Time (4) Security: Administrator (5) Security: General User (6) Top View Image (7) Image Transfer (8) Camera Setup (9) Multi-Camera [For assistance, please call: 1-800-272-7033] Description Links to Top Page. You can access Single/Multi- Camera screen in Motion JPEG/JPEG - Regularly Refresh.
  • Page 52 Operating Instructions Item (10) External Output Control (11) Indicator Control Sets Power Indicator operation. Indicator will be (12) Status (13) Restart (14) Update Firmware Updates the program to operate Network Camera (15) Reset to Factory Default (16) Help Description Sets the External Device Control Output setting to attach external sensors/devices.

  • Page 53: Go To Top Page

    Operating Instructions 3.5.1 Go to Top Page Click [Go to Top Page] on Setup Page. You can access the Single Camera and Multi-Camera screen in Motion JPEG/JPEG - Regularly Refresh. Click the language to change the display. [For assistance, please call: 1-800-272-7033]...

  • Page 54: Network

    Operating Instructions 3.5.2 Network Network window configures network parameters. Restart Network Camera to make the parameters effective. • You can set disable Configuration window from the Setup CD-ROM for the security by clearing the check. Click [Network] on Setup Page.
  • Page 55 Enter each parameter in the proper data field. Click [Save] when finished. • Click [Cancel] to quit the current settings. The window returns to Setup Page without saving the parameters. Click [Restart Now!] to restart to make the changed parameters effective. Port No.
  • Page 56 Operating Instructions Static • IP Address • Subnet Mask DHCP • Host Name Default Gateway* DNS Server* Instructions for the data fields • Check [Static], when having specified IP address assigned to Network Camera from your ISP or administrator. Enter the specified IP address and Subnet Mask.
  • Page 57 DDNS • Your E-mail Address • Personal (Camera) URL • Your Account Link Max. Bandwidth Usage If you automatically get the address from DHCP server, you do not need to set File size of the image The internal memory, image resolution, image quality and object situation determine the maximum number of frames.

  • Page 58: Name/Time

    Operating Instructions 3.5.3 Name/Time Name/Time window is used to assign a name to each Network Camera. Date and Time entered on Name/Time window are used for the Alarm/Timer mode in the Image Transfer feature and on the Buffered Image screen. NTP automatically adjusts the internal clock of Network Camera.
  • Page 59 Instructions for the data fields Date and • Time stamp on the Buffered Image screen can be Time changed [AM/PM] or [24H]. • Only 24 h time mode is used in the Alarm/Timer mode in the Image Transfer feature. Auto NTP (Network Time Protocol) Server synchronizes Network Adjustment Camera internal clock.

  • Page 60: Security: Administrator

    Operating Instructions 3.5.4 Security: Administrator Security: Administrator window allows the administrator to limit or exclude access to the selected Network Camera. Individual levels of access can be defined for multiple users. Notes • If Network Camera is to be accessed via the Internet, use authentication window for security.
  • Page 61 Instructions for the data fields Authentication Authentication window can be set in the three patterns. Enable None: No authentication window appears. Anyone can access all screens (Single Camera/Multi-Camera screen) and pages (Top Page and Setup Page). Administrator only: Authentication window appears when accessing Setup Page.

  • Page 62: Security: General User

    Operating Instructions 3.5.5 Security: General User Security: General User window allows the administrator to create the general user ID and password for the security level defined as general user. Up to 30 individual user names can be defined. The various security levels are explained on page 61.
  • Page 63 Instructions for the data fields General User The General User can be up to 30. Each of them can Authentication have their own ID and password. (1) User ID List • • (2) New User Enter the general user ID, password and reenter the password to confirm.

  • Page 64: Top View Image

    Operating Instructions 3.5.6 Top View Image Top View Image Setting window can change settings for Top Page, Single Camera and Multi-Camera screen such as the initial language, the image resolution, image quality, refresh interval as the initial setting, Limit time of Continuous Motion JPEG and On the Air time.
  • Page 65 Top Page • Top Page title can be changed. Enter the new title. • • • Network Camera picture on Top Page can be changed. Enter the URL (http://) to display the picture on the specified web site. • • Network Camera picture on Top Page can be set the link to the specified web site.

  • Page 66: Image Transfer

    Operating Instructions 3.5.7 Image Transfer Image Transfer window can set the Image Transfer feature. Network Camera can buffer images and send the images via e-mail or FTP. The request to send the image is initiated by a contact closure from the external sensors/devices connected to the External I/O using the Alarm mode.
  • Page 67 Non Transfer mode Non Transfer mode enables [Start Capture] on the operation bar to buffer the image on the Single Camera screen. Refer to page 46. Capture Control can lock [Start Capture] on the operation bar to prevent the user from capturing the Buffered Image.
  • Page 68 Operating Instructions Transfer in the Alarm Mode The Alarm mode can transfer an image via e-mail or FTP when the alarm trigger is active. To activate the alarm trigger, the External Sensor Input of External I/O must be connected with the external sensors/devices. The Alarm mode can send the e-mail without transferring the image.
  • Page 69 Instructions for the data fields External Sensor Input of External I/O activates the alarm trigger. Refer to page 94. Active Time of Trigger The active trigger time can be set in the primary time and the secondary time. The secondary time is the supplement of the primary time.
  • Page 70 Operating Instructions Selects Transfer Method. Non Transfer without Memory Over Write: Image buffering will stop when the internal memory is full. Non Transfer with Memory Over Write: Buffered image will overwrite the older image data when the internal memory is full. FTP: Enters the server address* 65535), Login ID* upload file name*...
  • Page 71 Over write setting: Selects [Over Write...] to overwrite the transferred image or [Add time...] to save each transferred image. Data transfer method: Use [Passive Mode] normally. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.
  • Page 72 Operating Instructions Setting Example...
  • Page 73 Setting of FTP server: IP Address — 192.168.0.20 Port No. — 21 Login ID — Panasonic Password — ******** Login timing: Every Time Upload File name — NetworkCamera File name and time stamp is named to the file.
  • Page 74 Operating Instructions Transfer in the Timer Mode The timer mode can be activated by entering the active time, the image setting, frequency setting and the transfer method on Image Transfer window. Buffered Image can also be transferred via e-mail or FTP. The timer mode uses the Network Camera internal clock.
  • Page 75 Instructions for the data fields Buffers or transfers by the timer trigger. Active Time of Trigger Always: always activates the timer trigger. The timer trigger interval can be set in e. Image Buffer Frequency Setting. Operational between: Sets the start and stop time of the primary time. The day of the week can be set by checking.
  • Page 76 Operating Instructions Selects Transfer Method. Non Transfer without Memory Over Write: Image buffering will stop when the internal memory is full. Non Transfer with Memory Over Write: Buffered image will overwrite the older image data when the internal memory is full. [Primary] or [Secondary] on the operation bar can be displayed to view the Buffered Image screen in Non Transfer setting.
  • Page 77 Over write setting: Selects [Over Write...] to overwrite the transferred image or [Add time...] to save each transferred image. Data transfer method: Use [Passive Mode] normally. If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

  • Page 78: Camera Setup

    Operating Instructions 3.5.8 Camera Setup Camera Setup window sets White Balance and Power Line Frequency. You can lock the Brightness, Pan/Tilt/Preset and Preset Program Control features. You can also select the Pan Range and Tilt Range. Click [Camera Setup] on Setup Page. Select the each parameter in the proper data field.
  • Page 79 White Balance Notes • • Power Line It can select Flicker Correction by power line frequency. Frequency • 60 Hz (default) Select 60 Hz in the United States. Brightness Brightness Control can be locked. Control Locked appears on the operation bar on page 42 when clicking. Pan/Tilt/Preset Pan/Tilt/Preset Control can be locked.
  • Page 80 Operating Instructions Specifying the Pan/Tilt range Start up the web browser and access the Single Camera screen. Start up another web browser and access Camera Setup window. Align the Single Camera screen and Camera Setup window from side to side. Adjust the Pan operation on the Single Camera screen and select [Current] in the minimum value data field of the Pan range on Camera Setup window.

  • Page 81: Multi-Camera

    3.5.9 Multi-Camera Multi-Camera window enables the setting of Multi-Camera screen. Camera Name and IP address of each Network Camera must be entered to view the Multi- Camera screen. Registering IP addresses of the other Network Camera enables you to view on the Multi-Camera screen. Clicking Camera Name of Network Camera on the Multi-Camera screen accesses the Single Camera screen to control the image.
  • Page 82 Operating Instructions Select/Enter the each parameter. Click [Save] when finished. • Click [Cancel] to quit the current settings. The window returns to Setup Page without saving the parameters. Enable check box IP Address (or URL)* or Host Name* Camera Name* Refer to IP addressing on page 96.

  • Page 83: External Output Control

    3.5.10 External Output Control External Output Control window enables the External Device Control Output signal to activate the external sensors/devices. (Open or Short to GND) The network administrator should set up this setting. Note Refer to page 94 for Interfacing to the External I/O. Click [External Output Control] on Setup Page.

  • Page 84: Indicator Control

    Operating Instructions 3.5.11 Indicator Control Indicator Control window allows you to select Power Indicator operation. Power Indicator operation has three patterns. • Always on • Turns on when accessing Network Camera • Always off Notes • Power Indicator can be controlled in case the administrator does not want to draw attention to Network Camera.

  • Page 85: Status

    Operating Instructions 3.5.12 Status Status displays general information about Network Camera. Note When some trouble occurs, the information is useful. [For assistance, please call: 1-800-272-7033]...

  • Page 86: Restart

    Operating Instructions 3.5.13 Restart Restart window restarts Network Camera with the parameters saved. Restarting is required when the network parameters are changed. Click [Restart] on Setup Page. Click [Restart Now!]. • Click [Cancel] to quit. The window returns to Setup Page.

  • Page 87: Update Firmware

    10. In those cases, Update Firmware would be available from the Network Camera Technical Support Site at http://panasonic.co.jp/pcc/en/. Check the current firmware version on Setup Page on page 50. Notes •...
  • Page 88 Operating Instructions Click [Update Firmware] on Setup Page. Click [Update Firmware]. Wait about one minute. Note If you click [Update Firmware], operation cannot be canceled. If canceled, refer to page 112.
  • Page 89 Click [Browse...] to select the firmware from the file selector. • A dialog box appears to choose the file. Select a desired Firmware file (including the path information) and click [Open]. Make sure the desired firmware file name is selected correctly, and click [Update Firmware].

  • Page 90: Reset To Factory Default

    Operating Instructions 3.5.15 Reset to Factory Default Reset to Factory Default window initializes all the parameters including the ID, Password, IP address and Subnet Mask except Date and Time setting to the factory default. Reconfirm the settings before doing the Reset to Factory Default operation.

  • Page 91: Technical Guides

    Operating Instructions Section 4 Technical Guides [For assistance, please call: 1-800-272-7033]...

  • Page 92: Mounting

    Operating Instructions 4.1 Mounting Four ways of mounting are shown in the following figures. Confirm the top and bottom of Network Camera when mounting. Camera Stand Mounting Fix Network Camera to the Camera Stand. bottom Wall Mounting Screw the two screws (accessories) into the wall.
  • Page 93 Notes • Mounting and cabling instructions described in this Operating Instructions follow generally accepted guidelines suitable for residential installations. In some areas, commercial and industrial installations are regulated by local or state ordinances. For such installations, contact your local building department or building inspector for more details. •...

  • Page 94: Interfacing To The External I/O

    Operating Instructions 4.2 Interfacing to the External I/O The Alarm mode in the Image Transfer feature requires the external sensors/ devices to be connected to the External Sensor Input of the External I/O. Certain features of this Network Camera can be activated by an external sensor that senses physical changes in the area Network Camera is monitoring.
  • Page 95 Circuit Diagram Example Network Camera 8 12 VDC CAUTION • THE EXTERNAL I/O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT REQUIRE LARGE AMOUNTS OF CURRENT. IN SOME CASES, A CUSTOM INTERFACE CIRCUIT (CUSTOMER PROVIDED) MAY HAVE TO BE USED. SERIOUS DAMAGE TO NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I/O THAT EXCEEDS ITS ELECTRICAL CAPABILITY.

  • Page 96: Ascii And Iso-8859-1 Character Table

    Operating Instructions 4.3 ASCII and ISO-8859-1 Character Table The characters of the ASCII character table are available for use in the various setup windows. IP addressing (Assignment of the IP address) Address consists of one to four numbers (0—255). By far most common form is four decimal numbers, (e.g., 192.168.0.253).
  • Page 97 Displayable character set Network Camera can display ISO-8859-1 character set for West European languages and the Shift-JIS character set for Japanese. Network Camera screen may display the unreadable characters if the operating system or the entered character set is different from the language selected on Top View Image Setting window.

  • Page 98: Maintenance

    Operating Instructions 4.4 Maintenance To keep Network Camera functioning in good condition, maintenance plays an important part. Keep maintenance when using Network Camera. After removing dust from the Fixed Focus Lens, wipe the Fixed Focus Lens with lens cleaning paper. Fixed Focus Lens •...

  • Page 99: Specifications And Troubleshooting

    Operating Instructions Section 5 Specifications and Troubleshooting [For assistance, please call: 1-800-272-7033]...

  • Page 100: Network Camera Reset Procedure-Default Settings

    Operating Instructions 5.1 Network Camera Reset Procedure—Default Settings If the user forgets settings or passwords, Network Camera can be easily reset to the default settings. The CLEAR SETTING button initializes all the parameters except Date and Time setting. With power on, press the CLEAR SETTING button for about one second. Note When pressing the CLEAR SETTING button, all buffered images are cleared.

  • Page 101: Default Settings List

    Operating Instructions 5.2 Default Settings List [For assistance, please call: 1-800-272-7033]...
  • Page 102 Operating Instructions...
  • Page 103 Operating Instructions [For assistance, please call: 1-800-272-7033]...
  • Page 104 Operating Instructions...
  • Page 105 Operating Instructions [For assistance, please call: 1-800-272-7033]...
  • Page 106 Operating Instructions...

  • Page 107: Specifications

    5.3 Specifications Network Camera Specifications Item Pan/Tilt Angle Sensor Type Number of Pixels Illumination White Balance Adjustment Focus Caliber Ratio (F No.) F1.8 Horizontal Angle Exposure Other Specification Item Video Compression Video Resolution Buffered Image* Magnification Frame rate (in 60 Hz)* Supported Protocols Message Transferring Condition When detecting the alarm Message Transferring Method...
  • Page 108 Operating Instructions Item Image Transferring Condition Image Transferring Method Interface External I/O* Power Indicator Display Ethernet Indicator Display Dimension (HWD) Weight Power Supply Condition The maximum number of frames depends on the image quality and the object situation in Buffered Image. Frame rate varies with the network condition, the PC performance, the image quality and the object situation.

  • Page 109: Troubleshooting

    5.4 Troubleshooting Problem When Setup • Reconnect the AC adaptor if installation is not completed within CD-ROM 20 minutes. cannot find • Do not connect Network Camera over a broadband router. Network Setup program cannot detect Network Camera. Camera. • If IP address is not assigned to the PC, setup program cannot find Network Camera.
  • Page 110 Operating Instructions Problem When Top Page • Enter the correct IP address in the web browser. does not • IP address and Subnet Mask of the PC and the Network appear. Camera must be in the same class of the private IP address on the LAN.
  • Page 111 Problem Power Indicator • Internal Failure of the server or the congestion on the network continues traffic when using DHCP may prevent Network Camera from blinking. getting the IP address. Ask the network administrator or your ISP. • Power Indicator blinks when updating firmware on page 87. When the Update Firmware failed, refer to page 112.
  • Page 112 Operating Instructions Problem Update When Update Firmware is interrupted by power off, or for network Firmware has troubles and other problems, follow the procedure below. not finished. About Network Camera Setup Cause and Remedy Turn on Network Camera and the PC. Enter the IP address on the web browser to access Network Camera.
  • Page 113 Problem The Top View • Image screen (Single Camera/ Multi-Camera) does not appear. • • • • Pan/Tilt does not • work. (including Click to Center and Preset Positioning) • • • • Image is out of • focus. • The color of the •...
  • Page 114 Operating Instructions Problem Image flickers. • • Refresh interval is • longer than the setup. • • • Suddenly image The duration time to display Motion JPEG is limited on Top changes to JPEG - View Image Setting window on page 64. Regularly Refresh.

  • Page 115: Confirmation Of Network Camera Operation

    5.5 Confirmation of Network Camera Operation This procedure checks the Network Camera operation. IP address of the PC has to be on the same network to be able to access Network Camera. If Top Page appears, Network Camera has no defect. Push the CLEAR SETTING button as illustrated on page 100.
  • Page 116 Operating Instructions Record the current TCP/IP properties of the PC. They are important in the later procedure to set the TCP/IP properties of the PC back. Enter "192.168.0.250" in the IP address field and "255.255.255.0" in the Subnet Mask field and click [OK]. (Windows 95, Windows 98 and Windows Me must restart to activate the entered TCP/IP properties.) •...

  • Page 117: Fcc And Other Information

    When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. If there is any trouble: Consult an authorized Panasonic Factory Service Center. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.
  • Page 118 Operating Instructions...

  • Page 119: Index

    Operating Instructions Index...
  • Page 120 Operating Instructions AC adaptor 12, 20, 108 ActiveX Controls 39 Administrator 60 Alarm Mode 68 Alarm trigger 68, 69 ASCII character table 96 Authentication 11, 36, 61, 63 Auto Adjustment 59 Brightness 79 Broadband Router 32 Buffered Image 46, 67, 69, 70, 73, 74, 76 Camera Name 58 Camera Setup 78 Camera Stand 12, 92...
  • Page 121 MS-DOS Prompt 23 Multi Client Access 8 Multi-Camera 48, 81 Multi-Language 37, 64 Netscape Navigator 10 Network Protocol 10 Network window 54 Non Transfer mode 67 NTP (Network Time Protocol) 59 On the Air time 65 Operating System 10 Operation Bar 42 Pan Range 79 Pan/Tilt 14, 43, 79 Pan/Tilt Scan 43...
  • Page 122 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Operating Instructions are subject to change without notice.

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