Table of Contents Chapter 1 Getting Started .............. Getting the Tablet Running ............Unpacking ................Connecting to AC Power ............Turning On and Off the Tablet ..........Taking a Look at the Tablet ............Front Components ............... Rear Components ..............Right-Side Components ............
Page 4
Chapter 4 Expanding Your Tablet ..........Connecting Peripheral Devices ..........Connecting a USB Device ........... Connecting a USB Type-C Device ........Connecting a Monitor ............Connecting an Audio Device ..........Chapter 5 Using BIOS Setup ............When and How to Use .............. Menu Descriptions ..............
Chapter 1 Getting Started This chapter first tells you step by step how to get the tablet up and running. Then, you will find a section briefly introducing the external components of the tablet.
Getting the Tablet Running Unpacking After unpacking the shipping carton, you should find these standard items: ● I20U Rugged Tablet ● AC power cord ● Battery ( Built-in) ● AC adapter ● Carry handle ● Hand-strap...
Connecting to AC Power CAUTION: Use only the AC adapter included with your Tablet. Using other AC adapters may damage the Tablet. NOTE: ● The battery pack is shipped to you in power saving mode that protects it from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the Tablet for the very first time.
Turning On and Off the Tablet Turning On 2. Press the power button ( ) . The Windows operating system should start.
Page 10
Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off Click →[ Power]→[Shut down]. (Shutdown) Sleep Use one of these methods: ●...
Taking a Look at the Tablet NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water-, and dust-proof integrity.
Page 12
Component Description ❶ Microphone Receives sound and voice for the Tablet. ❷ Stereo Speaker Sends out sound and voice from the Tablet. ❸ Up: The power on is always on blue, and the Indicators power off light is off. When switching the built-in small battery power supply, it flashes blue.
Rear Components ❻ ❸ ❷ ❶ ❼ ❾ ❹ ❺ ❽ Component Description ❶ Camera Used to realize the camera function. ❷ Flash Lamp Fill light and lighting. ❸ Cooling Fan Used for radiating the flat plate (air inlet). ❹...
Component Description ❶ Cooling Fan Used for radiating the flat plate (air outlet). ❷ Interface Play the role of protective interface, slide to the Protection Cover left to open the protective cover. ❸ DC Power Jack Connect the power adapter. ❹...
Schematic diagram of handle: (the picture is for reference only) Bottom Components ❶ ❷ Component Description ❶ Matched with the positioning hole to connect the Pogo Pin Vehicle Mount and Docking Charger for expanding USB, RJ45 and RS232 communication interfaces. ❷...
Page 17
Schematic diagram of Docking Charger: (the picture is for reference only) (Front + Docking Charger) (Back + Docking Charger) Schematic diagram of Vehicle Mount: (the picture is for reference only) (Front + Vehicle Mount) (Back + Vehicle Mount)...
Chapter 2 Operating Your Tablet This chapter provides information about the use of the Tablet. If you are new to Tablets, reading this chapter will help you learn the operating basics. If you are already a Tablet user, you may choose to read only the parts containing information unique to your Tablet.
Using the Touchscreen CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the stylus. Select models have a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus.
Using Multi-touch Gestures You can interact with your Tablet by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the Tablet. Here are the multi-touch gestures that you can use: Actions Gestures Descriptions...
Page 21
Actions Gestures Descriptions =finger down; =finger up) Press Use press and tap to access the shortcut and Tap menu. Press on target and tap using a second finger. Two- The function is defined by applications that finger support the specific gesture.
Using Wireless Connections Using the WLAN The WLAN (Wireless Local Area Network) module supports WIFI 802.11(a/b/g/n/ac). Turning On / Off the WLAN Radio To turn on the WLAN radio: Click → [Settings] → [Network & Internet] → [WLAN], Slide the WLAN switch to the [On] position.
Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On / Off the Bluetooth Radio To turn on the Bluetooth radio: Click →...
Chapter 3 Managing Power Your Tablet operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: ● The AC adapter is designed for use with your Tablet only. Connecting the AC adapter to another device can damage the adapter. ● The AC power cord supplied with your Tablet is for use in the country where you purchased your Tablet.
Battery Pack The battery pack is the internal power source for the Tablet. It is rechargeable using the AC adapter. CAUTION: The time to unplug the battery pack is limited to when the battery is not being charged. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines”...
Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the Tablet. When the battery is fully charged, its power supply time depends on how you use the Tablet.
Replacing the Battery Pack CAUTION: ● There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the Tablet manufacturer’ s optional battery packs. Discard used batteries according to the dealer’ s instructions. ● Do not attempt to disassemble the battery pack. ●...
Page 29
4. After installing the large battery, lock the battery lock switch and turn the small battery switch to the locked state.
Power-Saving Tips Aside from enabling your Tablet’ s power saving mode, you can do your part to maximize the battery’ s operating time by following these suggestions. ● Do not disable Power Management. ● Decrease the LCD brightness to the lowest comfortable level. ●...
Chapter 4 Expanding Your Tablet You can expand the capabilities of your Tablet by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting Peripheral Devices Connecting a USB Device Your Tablet has one USB 3.0 ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. Connecting a USB Type-C Device Your Tablet has a USB Type-C port. This port supports: ●...
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input / Output System) settings of the Tablet. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the Tablet hardware can understand.
When and How to Use You need to run BIOS Setup Utility when: ● You see an error message on the screen requesting you to run BIOS Setup Utility. ● You want to restore the factory default BIOS settings. ● You want to modify some specific settings according to the hardware. ●...
Menu Descriptions Main Menu The Main menu contains the various system settings. ● Build Date and Time (BIOS version date) : Record the Tablet bios version. ● Serial number ( SN) : Record Tablet factory code.
Page 36
● EC FM Version: Record EC firmware information. ● System Language: Set system language. ● System Date: Sets the system date. ● System Time: Sets the system time.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Note: ● You can set the user password only when the supervisor password has been set. ● If both the administrator and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup.
Save & Exit Menu The Save & Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect. ● Save Changes and Exit: Saves the changes you have made and exits BIOS Setup Utility.
Chapter 6 Care and Maintenance Taking good care of your Tablet will ensure a trouble-free operation and reduce the risk of damage to your Tablet. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Tablet To safeguard the integrity of your Tablet data as well as the Tablet itself, you can protect the Tablet in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
Taking Care of the Tablet Location Guidelines ● For optimal performance, use the Tablet where the recommended temperature is between 0 °C and 40 °C . (Actual operating temperature depends on product specifications.) ● Avoid placing the Tablet in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust.
General Guidelines ● Do not place heavy objects on top of the Tablet when it is closed as this may damage the display. ● To avoid damaging the screen, do not touch it with any sharp object. ● LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time.
Battery Pack Guidelines ● The battery pack is a consumable product and the following conditions will shorten its life: ‒ when frequently charging the battery pack. ‒ when using, charging, or storing in high temperature condition. ● To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature.
The Tablet’ s input voltage and surrounding temperature will directly affect the battery pack’ s charge and discharge time: ‒ charging time will be prolonged when the Tablet is turned on. To shorten the charging time, it is recommended that you place the Tablet in sleep or hibernation mode.
When Traveling ● Make sure that the battery pack is fully charged. ● Make sure that the Tablet is turned off. ● Make sure that all the connector covers are closed completely to ensure the waterproof integrity. ● Disconnect the AC adapter from the Tablet and take it with you. Use the AC adapter as the power source and as a battery-charger.
Chapter 7 Troubleshooting Tablet problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common Tablet problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: ● Try to isolate which part of the Tablet is causing the problem. ● Make sure that you turn on all peripheral devices before turning on the Tablet. ●...
Solving Common Problems Battery Problems The battery does not charge (The battery indicator is flashing red) . ● Make sure that the AC adapter is properly connected. ● Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature.
Bluetooth Problems I cannot connect to another Bluetooth-enabled device. ● Make sure that both devices have activated Bluetooth feature. ● Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices. ●...
Hardware Device Problems The Tablet does not recognize a newly installed device. ● Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.) ● The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type.
Software Problems An application program does not work correctly. ● Make sure that the software is correctly installed. ● If an error message appears on the screen, consult the software program’ s documentation for further information. ● If you are sure the operation has stop, reset the Tablet. Sound Problems No sound is produced.
WLAN Problems I cannot use the WLAN feature. ● Make sure that the WLAN feature is turned on. Transmission quality is poor. ● Your Tablet may be in an out-of-range situation. Move your Tablet closer to the Access Point or another WLAN device it is associated with. ●...
Restart the Tablet When the Tablet crashes due to a problem, you may need to restart the Tablet. If you are sure that the Tablet has crashed and you cannot use the reboot function provided by the operating system, please reboot in one of the following ways: ●...
Need help?
Do you have a question about the EM-I20U and is the answer not in the manual?
Questions and answers