Panasonic KX-TG7431 Operating Instructions Manual

Panasonic KX-TG7431 Operating Instructions Manual

Digital cordless answering system
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Model shown is KX-TG7431.
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showing that the products are certified
as Panasonic's Green Products.
Standby power consumption
reduced by 59%
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Consulte "Guía Rápida Española", página 48.

Operating Instructions

Expandable Digital Cordless
Model No.
Model No.
Model No.
Model No.
Answering System
KX-TG7431
with 2 Handsets
KX-TG7432
with 3 Handsets
KX-TG7433
with 4 Handsets
KX-TG7434

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Table of Contents
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Summary of Contents for Panasonic KX-TG7431

  • Page 1: Operating Instructions

    Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Consulte “Guía Rápida Española”, página 48. Operating Instructions...
  • Page 2: Table Of Contents

    Introduction Model composition ....3 Accessory information ... . . 3 Important Information For your safety ....5 Important safety instructions .
  • Page 3: Introduction

    HHR-4DPA (Part No. HHR-65AAABU or N4DHYYY00002) Handset cover PNYNTGA641TR Belt clip/ PNKE1029Z1 Charger/ PNWETG7432B *1 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help Base unit Part No. KX-TG7431 KX-TG7431 KX-TG7431 KX-TG7431 Quantity KX-TG 7431 –...
  • Page 4: Expanding Your Phone System

    Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 56). Accessory item Order number Rechargeable HHR-4DPA batteries L To order, please call 1-800-332-5368 or visit Battery requirement: – Nickel metal hydride (Ni-MH) type battery – 2 AAA (R03) batteries for each of every handsets...
  • Page 5: Important Information

    These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Unplug from power outlets and never touch the inside of the product if its casing has been broken open.
  • Page 6: Important Safety Instructions

    Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise-free communications, place your base unit: –...
  • Page 7: Specifications

    Dispose of used batteries according to the instructions. Notice ENERGY STAR ® As an ENERGY STAR Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
  • Page 8: Getting Started

    Getting Started Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219. ■ Base unit “Click” Hook Press plug firmly. (120 V AC, 60 Hz) DSL/ADSL filter* “Click” (Not supplied) Correct Wrong Base Base unit unit *For DSL/ADSL service users ■...
  • Page 9: Note When Setting Up

    Panasonic T-adaptor (page 4). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 4. Note for battery installation L Use the supplied rechargeable batteries.
  • Page 10: Controls

    H Display I {OFF} J {FLASH} {CALL WAIT} K Microphone L Charge contacts For assistance, please visit http://www.panasonic.com/help ■ Control type A Soft keys The handset features 2 soft keys and a joystick. By pressing a soft key, or by...
  • Page 11: Display

    You can select to display either a single item or multiple items on one screen at a time for the following features: For assistance, please visit http://www.panasonic.com/help Getting Started – menu list, phonebook list, caller list, redial list, message list, and call block list –...
  • Page 12: Initial Settings

    “Pulse”: For rotary/pulse dial service. {MENU} (center of joystick) i {#}{1}{2}{0} {V}/{^}: Select the desired setting. {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/help Date and time {MENU} (center of joystick) i {#}{1}{0}{1} Enter the current month, date, and year by selecting 2 digits for each.
  • Page 13: Making/Answering Calls

    {V}/{^}: Select the desired phone number. Erasing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. i {ERASE} For assistance, please visit http://www.panasonic.com/help {V}/{^}: “Yes” i {SELECT} {OFF} Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service.
  • Page 14: Useful Features During A Call

    L If another phone is connected to the same line (page 9), you can also take the call by lifting its handset. For assistance, please visit http://www.panasonic.com/help Mute While mute is turned on, you can hear the other party, but the other party cannot hear you.
  • Page 15: Call Share

    To join the conversation, press {C} when the other handset is on an outside call. Note: L A maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions. For assistance, please visit http://www.panasonic.com/help...
  • Page 16: Shared Phonebook

    L When you assign the ringer ID to an entry in the shared phonebook using one handset, it is applied for all handsets. For assistance, please visit http://www.panasonic.com/help Character table for entering names Character & ’...
  • Page 17: Erasing Entries

    “No Ringer ID”. {SAVE} i {OFF} Erasing entries Find the desired entry (page 16). {ERASE} For assistance, please visit http://www.panasonic.com/help {V}/{^}: “Yes” i {SELECT} i {OFF} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
  • Page 18: Programming

    L To exit the operation, press {OFF}. Note: L See page 20 for the default settings. Main menu Caller list Answering device V.M. access For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – Message list Play new msg. Play all msg. Erase all msg.
  • Page 19 " Customer support *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – Ringer setting Set date / time...
  • Page 20 Intercom {2}{7}{4} Key tone {1}{6}{5} LCD contrast {1}{4}{5} (Display contrast) Message alert {3}{4}{0} For assistance, please visit http://www.panasonic.com/help Setting code {1}: Once {2}: Daily {0}: <Off> – – {1}: On {0}: <Off> {1}: On {0}: <Off> – {1}: <On> {0}: Off –...
  • Page 21 {2}{3}{8} (On/Off) Silent mode {2}{3}{7} (Start/End) Store V.M. no. {3}{3}{1} (V.M.: Voice mail) Talking {1}{6}{2} CallerID (Handset) For assistance, please visit http://www.panasonic.com/help Setting code – – – – – {1}: 1min {2}: 2min {3}: <3min> {0}: Greeting only – <111>...
  • Page 22 However even when the ringer volume is set to off, the handset rings at the low level for alarm (page 23), and intercom calls, and paging (page 38). *8 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call.
  • Page 23: Special Programming

    {AM/PM}: Select “AM” or “PM”. {SAVE} i {OFF} L When the silent mode is set, & is displayed. For assistance, please visit http://www.panasonic.com/help Note: L To correct a digit, push the joystick left or right to move the cursor to the digit, then make the correction.
  • Page 24 L If you select “Once”, the setting changes to “Off” after the alarm sounds. For assistance, please visit http://www.panasonic.com/help Call block (Caller ID subscribers only) This feature allows the unit to reject calls when: – the unit receives a call from a phone number stored in the call block list as unwanted (“Storing unwanted callers”,...
  • Page 25: Display Mode

    {CLEAR} to erase. L When viewing, {w/o NUM} appears if the block calls without phone number For assistance, please visit http://www.panasonic.com/help feature is turned on. To turn the feature off: {w/o NUM} i {V} i {SAVE} i {OFF}...
  • Page 26: Registering A Unit

    L When you purchase an additional handset, refer to the additional handset’s installation manual for registration. For assistance, please visit http://www.panasonic.com/help Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit.
  • Page 27: Caller Id Service

    Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the For assistance, please visit http://www.panasonic.com/help phonebook is displayed and logged in the caller list. Talking Caller ID This feature lets you know who is calling without looking at the display.
  • Page 28: Caller List

    L If the entry has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset. For assistance, please visit http://www.panasonic.com/help Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.
  • Page 29: Erasing All Caller Information

    {SELECT} Storing caller information to the phonebook {MENU} (center of joystick) i {#}{2}{1}{3} For assistance, please visit http://www.panasonic.com/help {V}/{^}: Select the desired entry. i {SELECT} L To edit the number, press {EDIT} repeatedly until the phone number is shown in the desired format.
  • Page 30: Answering System

    – If you recorded your own greeting message, the same message is still For assistance, please visit http://www.panasonic.com/help announced to callers even though their messages are not recorded. Turning the answering system on/off...
  • Page 31: Greeting Message

    If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message. For assistance, please visit http://www.panasonic.com/help {MENU} (center of joystick) i {#}{3}{0}{4} {YES} i {OFF} Playing back the greeting...
  • Page 32: Listening To Messages Using The Handset

    L To switch to the receiver, press {C}. Listening to messages from the message list Available for: KX-TGA740 handset For assistance, please visit http://www.panasonic.com/help You can select the item to play back. {MENU} (center of joystick) i {#}{3}{2}{9} {V}/{^}: Select the desired item from the message list.
  • Page 33: Remote Operation

    {MENU} (center of joystick) i {#}{3}{0}{6} Enter the desired 3-digit remote access code. i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/help Using the answering system remotely Dial your phone number from a touch-tone phone. After the greeting message starts, enter your remote access code.
  • Page 34: Answering System Settings

    To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. *3 For Spanish voice guidance only For assistance, please visit http://www.panasonic.com/help Turning on the answering system remotely If the answering system is off, you can turn it on remotely.
  • Page 35: Message Alert

    Caller’s recording time You can change the maximum message recording time allotted to each caller. For assistance, please visit http://www.panasonic.com/help You can also select “Greeting only” which sets the unit to greet callers but not record messages. The default setting is “3min”.
  • Page 36: Voice Mail Service

    Note: L When storing your voice mail access number and your mailbox password, press {PAUSE} to add pauses (page For assistance, please visit http://www.panasonic.com/help 13) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time.
  • Page 37: Listening To Voice Mail

    3 minutes long, the handset may not indicate new messages. For assistance, please visit http://www.panasonic.com/help L If your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line.
  • Page 38: Intercom/Locator

    You can locate a misplaced handset by pressing {LOCATOR} on the base unit. To stop paging, press it again or {OFF} on the handset. For assistance, please visit http://www.panasonic.com/help Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets.
  • Page 39: Useful Information

    Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. For assistance, please visit http://www.panasonic.com/help...
  • Page 40: Error Messages

    Reconnect main base AC adaptor. Requires subscription to Caller ID. Store V.M. no. For assistance, please visit http://www.panasonic.com/help Cause/solution L The called unit is in use. L Other units are in use and the system is busy. Try again later.
  • Page 41: Troubleshooting

    I have changed the display language to a language I cannot read. While programming, the handset starts to ring. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the batteries are installed correctly (page 8). L Fully charge the batteries (page 8).
  • Page 42 Problem _ is displayed. Noise is heard, sound cuts in and out. For assistance, please visit http://www.panasonic.com/help Cause/solution L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 26).
  • Page 43 Caller information is not announced. For assistance, please visit http://www.panasonic.com/help Cause/solution L The ringer volume is turned off. Adjust the ringer volume (page 14, 21). L Silent mode is turned on. Turn it off (page 23).
  • Page 44 The unit does not record new messages. I cannot operate the answering system. For assistance, please visit http://www.panasonic.com/help Cause/solution L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 20). L You need to call back the edited number to activate Caller ID number auto edit.
  • Page 45 Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help Cause/solution L You are entering the wrong remote access code. If you forgot the remote access code, store a new remote access code (page 33).
  • Page 46: Fcc And Other Information

    Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. For assistance, please visit http://www.panasonic.com/help The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment.
  • Page 47 – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. For assistance, please visit http://www.panasonic.com/help – Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs.
  • Page 48: Guía Rápida Española

    Guía Rápida Española Guía Rápida Española Instalación Unidad base L Use sólo el adaptador de corriente Panasonic PQLV219 incluido. Correcto Unidad base Incorrecto Unidad base *Para usuarios de líneas DSL/ADSL Auricular L UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03).
  • Page 49 L Al seleccionar “Multi elemento” como el modo de pantalla, es posible cambiar la pantalla para confirmar la información detallada al oprimir {SENCI.}. Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Guía Rápida Española Subir volumen...
  • Page 50: Idioma De La Pantalla

    Para ajustar el volumen del timbre del auricular Directorio telefónico compartido (Auricular) Para añadir entradas Para hacer llamadas Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Marque el número telefónico. i {C}/{s} {C}/{s} {OFF} Empuje el joystick hacia arriba o hacia abajo repetidamente mientras habla.
  • Page 51 Entonces puede grabar su mensaje. L No puede introducir los comandos remotos mientras esté grabando su mensaje o después de hacerlo. Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Oprima {ANSWER ON} para encender y apagar el contestador de llamadas.
  • Page 52 ¿Cómo se contestan las llamadas en espera (segunda llamada)? Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Causa y solución L El auricular está demasiado lejos de la unidad base. Acérquelo. L El adaptador para corriente de la unidad base no está...
  • Page 53: Solución Rápida De Problemas

    Es posible que su teléfono requiera servicio. Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:http://www.panasonic.com/help (sólo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Guía Rápida Española “Cargando” aparece. “Cargando”...
  • Page 54: El Auricular No Emite Ningún Tono De Marcación

    Es posible que su teléfono requiera servicio. Visite nuestro sitio web para obtener más información acerca de la resolución de problemas:http://www.panasonic.com/help (sólo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) No aparece “No enlace a base Adap base princ”...
  • Page 55 Oprima {OK}, y después oprima {OFF} después de que se emita un pitido largo. Para obtener más información acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (sólo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés) Guía Rápida Española {MENU} {LOCATOR} Oprima LOCATOR en la base por 4seg después OK...
  • Page 56: Appendix

    TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 57: Warranty (For United States And Puerto Rico)

    Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its...
  • Page 58 L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom. L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices.
  • Page 59: Index

    Index Additional handset: 26 Alarm: 23 Answering calls: 13 Answering system Call screening: 30 Erasing messages: 31, 32, 34 Greeting only: 35 Listening to messages: 31, 32, 33 Message list: 32 Number of rings: 34 Recording time: 35 Remote access code: 33 Remote operation: 33 Ring count: 34 Toll saver: 34...
  • Page 60 One Panasonic Way, Secaucus, New Jersey 07094 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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