Panasonic KX-TG2770S Operating Instructions Manual
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Panasonic KX-TG2770S Operating Instructions Manual

2.4ghz expandable cordless phone system
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2.4GHz Expandable Cordless Phone System
Operating Instructions
KX-TG2770S
Model No.
Pulse-or-tone dialing capability
Caller ID Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico

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Summary of Contents for Panasonic KX-TG2770S

  • Page 1 Operating Instructions KX-TG2770S Model No. Pulse-or-tone dialing capability Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
  • Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 75 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.

  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the cordless handset. Charge the battery for about 15 hours before initial use (p. 11). Base Unit Location/Noise Calls are transmitted between the base unit and the cordless handset using wireless radio waves.

  • Page 4: Table Of Contents

    Handsets ....23 Telephone System Making Calls ....24 Using the Base Unit .
  • Page 5 Answering System Mailbox Features ..51 Setting the Mailbox Password (for Mailbox 2 and 3) ..52 Automatic Answering Operation....53 Setting the Unit to Answer Calls.

  • Page 6: Location Of Controls

    Location of Controls Base unit [REDIAL/PAUSE] Button (p. 25, 49) [FLASH/CALL WAIT] Button (p. 48, 50) [MUTE] Button and Indicator (p. 48) Antenna (p. 3) Speaker [LOCATOR/INTERCOM/ TRANSFER] Button and Indicator (p. 39) [ Y ] (TONE) Button (p. 48) [CONF] (Conference) Button (p.

  • Page 7: Cordless Handset

    Cordless handset Back side Speaker Display (p. 9) Headset Jack (p. 63) ] (TALK) Button (p. 26) ] (Speakerphone) Button (p. 26) [ Y ] (TONE) Button (p. 48) [ CONF (Conference) /FUNCTION] Button (p. 13, 43) [FLASH/CALL WAIT] Button (p. 48, 50) Charger unit Charge Contacts (p.

  • Page 8: Soft Keys (P

    Location of Controls How to use the navigator keys/soft keys Navigator keys These keys have four active areas that are indicated by the arrows. Base unit Cordless handset Throughout these Operating Instructions, the navigator keys are indicated by the arrows [ ], [ ], [ ] or [ ] . Cordless handset soft keys Example IN USE...

  • Page 9: Displays

    Displays Displays Base unit 12:00AM DEC.31 Received calls PRIVACY IN USE MAILBOX “ ” (IN USE icon) functions as follows. IN USE Off (invisible) The line is free. The line is being used. A call is on hold within this system (cordless handset or Flashing base unit) or the Answering System is responding to a call (p.

  • Page 10: Installation

    Single-Line Telephone Jack (RJ11C) Telephone Line Cord • Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). • Use Only a Panasonic Handset for the KX-TG2770S. • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

  • Page 11: Installing The Battery In The Cordless Handset

    Installing the Battery in the Cordless Handset Insert the battery ( ), and press it down until it snaps into the compartment ( Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow.

  • Page 12: Battery Information

    “Recharge battery” is displayed and/or “ flash, or “Charge for 15HRS” and “ be replaced. Please order a new Panasonic N4HKGMA00001 (P-P511) battery at the telephone number shown on page 2. To replace the battery, see page 11.

  • Page 13: Programmable Settings

    Programmable Settings Programming Guidelines The base unit and the cordless handset have programmable functions. They are selected from the function menu on the display (p. 14, 15). [FUNCTION/EDIT] enters the function menu. Navigator Key scrolls through menu or selects items. [STOP] exits programming.

  • Page 14: Function Menu Table

    Programmable Settings Useful information • “ ––––––––––––––– • You can go back to the previous display by pressing [ ] except when entering characters or numbers. To return to the main menu from the sub-menu, press [ ]. • After programming is complete, the display will return to the main menu or the sub-menu depending on which menu the selected item is located.
  • Page 15 Cordless handset Main menu p. 33 Save directory Ringer setting p. 16 Date and time Copy directory Initial setting p. 46 2Way radio mode *The items with “ ” in the menu table can be programmed with either the base unit or the cordless handset.

  • Page 16: Date And Time

    Programmable Settings Date and Time Set the clock with either the base unit or the cordless handset. You do not need to program both on the base unit and the cordless handset. Base Unit Press [FUNCTION/EDIT]. Scroll to “Date and time” by pressing [ ] or [ ], then press [ ].

  • Page 17: Dialing Mode

    Dialing Mode (use either If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set dialing mode to “Pulse”. The factory preset is “Tone”. Base Unit Press [FUNCTION/EDIT]. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ] .

  • Page 18: Ringer Volume

    Programmable Settings Ringer Volume You can select the ringer volume to HIGH, MEDIUM, LOW or OFF on the base unit and the cordless handset separately. The factory preset is HIGH. If set to OFF, the unit will not ring for external calls and will ring at the LOW level for intercom calls. Base unit: Press [FUNCTION/EDIT].

  • Page 19: Auto Talk Feature

    Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the cordless handset off the charger without pressing [ The factory preset is OFF. Press [CONF/FUNCTION]. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. Scroll to “Auto talk”...

  • Page 20: System

    Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 21). The total recording time of all messages (greeting, incoming and memo) is about 15 minutes.

  • Page 21: Caller's Recording Time

    To check the greeting Press [GREETING]. • The greeting will be played. To erase the greeting Press [GREETING], then press [ERASE] while the recorded message is being played. • The unit will answer calls with a pre-recorded greeting. Flash Memory Message Backup (Message storage) Messages stored in memory will not be affected by power failures.

  • Page 22: Number Of Rings

    Preparing the Answering System If you select “Greeting only”, the unit will answer a call with the greeting message, and then hang up. The unit will not record any incoming messages. Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2”...

  • Page 23: Handsets

    Registration for Additional Handsets KX-TG2770S includes a base unit and one cordless handset. You can expand the system by adding up to 7 additional cordless handsets, sold separately. A maximum of 8 cordless handsets can be registered to the base unit.

  • Page 24: Making Calls

    Making Calls Using the Base Unit You can make a call by simply lifting the handset off the cradle and dialing a phone number. To hang up, place the handset on the cradle. • “Talk” is displayed while using the handset. To have a hands-free phone conversation Press...
  • Page 25 To dial after confirming the entered number 1. Enter a phone number. 3334444 • If you misdial, press ERASE]. Dial the correct number. • To cancel, press STOP]. 2. Lift the handset or press [DIGITAL SP-PHONE 3. When the other party answers, talk into the handset or MIC.

  • Page 26: Using The Cordless Handset

    Making Calls Using the Cordless Handset Press [ • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the cordless handset on the charger.
  • Page 27 To dial after confirming the entered number 1. Enter a phone number. 3334444 • If you misdial, press [HOLD/CLEAR]. Dial the correct number. • To cancel, press [OFF]. 2. Press [ ] or [ ]. 3. To hang up, press [OFF] or place the cordless handset on the charger.

  • Page 28: Answering Calls

    • When the ringer volume is set to OFF, the unit will not ring (p. 18). Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, the calling party’s information will be displayed and the Caller ID information will be recorded in the Caller List.

  • Page 29: Using The Caller List

    Using the Caller List The base unit and the cordless handset can record Caller ID information from up to 50 different callers and store this information in each unit’s Caller List. Caller List information is sorted by the most recent call to the oldest. When the 51st call is received, the information from the first call is deleted.

  • Page 30: Calling Back From The Caller List

    (c) 1– Area code • The order in which patterns (a)–(c) are displayed depends on how the telephone number is displayed in step 1. To continue with making a call from the Caller List, see this page above. To continue with storing the number in the directory, press [ ] twice.

  • Page 31: Caller Id Number Auto Edit Feature

    Caller ID Number Auto Edit Feature There are 3 patterns of phone number [(a), (b), and (c), p. 30]. This feature allows your phone to automatically edit an in-coming Caller ID number into a pattern of your choice, and display the Caller ID number with that pattern automatically. After this feature is activated, Caller ID numbers coming from specific area codes (201, for example), from which the Caller ID numbers have been chosen to follow the desired pattern (7-digit pattern, for example), will be automatically edited from...

  • Page 32: Storing Caller List Items In The Directory

    Using the Caller List Storing Caller List Items in the Directory Callers’ names and phone numbers that are in the base unit or cordless handset Caller List can be stored in each unit’s directory. Scroll to the desired caller by pressing [ ] or [ ].

  • Page 33: Directory

    Directory You can store up to 50 names and phone numbers in the base unit or the cordless handset directory. All directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the display. You can also copy your directory items to another extension (p.

  • Page 34: Selecting Characters To Enter Names

    Directory Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters # & ’ ( ) a b c A B C 2 d e f D E F 3 g h i G H I 4...

  • Page 35: Dialing From The Directory

    Alphabet letters (Alphabetical) & ’ ( ) , – . / Numbers 0 to 9 Telephone numbers (If no name is stored) Base unit: Lift the handset or press [DIGITAL SP-PHONE]. Cordless handset: Press [ • The phone number is dialed.

  • Page 36: Editing An Item In The Directory

    Directory Editing an Item in the Directory Press [ ] or [ ], then scroll to the desired directory item by pressing [ ] or [ ]. • To search for the item by initial, see page 35. Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press the soft key ( Edit the name (p.

  • Page 37: Copying The Directory

    Copying the Directory You can copy a directory item or all the items between the base unit and the cordless handset, and between two cordless handsets (when the system has one or more additional cordless handsets, p. 23). Entries copied to the destination unit are added to its directory.

  • Page 38: Copy All Items

    Directory To copy all of the items in your directory to another unit Make sure the destination unit is not in use. Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press [CONF/FUNCTION]. Scroll to “Copy directory” by pressing [ ] or [ ], then press [ ]. Scroll to “Copy all items”...

  • Page 39: Intercom

    Intercom A 2-way intercom can be set up between the base unit and a cordless handset, and between two cordless handsets (when the system has one or more additional cordless handsets, p. 23). You can call all cordless handsets from the base unit at once. •...

  • Page 40: Answering Intercom Calls

    Intercom During an intercom call: • If you have difficulty hearing, decrease the speaker volume by pressing [ ]. • If an incoming call is being received, you will hear two tones (incoming call tone, p. 49). To answer the call; –...

  • Page 41: Transferring A Call

    Transferring a Call You can transfer an external call between the base unit and the cordless handset, or between two cordless handsets (when the system has one or more additional cordless handsets, p. 23). From the base unit to the cordless handset Base unit: (1) During a call, press [LOCATOR/INTERCOM/TRANSFER].

  • Page 42: Transferring A Call

    Transferring a Call From a cordless handset to another cordless handset (when the system has one or more additional cordless handsets) 1. During a call, press [HOLD] (TRANSFER), then page another cordless handset by pressing its extension number ([1] to [8]). 2.

  • Page 43: Conference Calls

    Conference Calls While you are talking with an outside caller, you can call the base unit or the cordless handset to make a conference call. When the system has one or more additional cordless handsets (p. 23), you can make a conference call with your cordless handset and another cordless handset.

  • Page 44: Call Privacy Feature

    Call Privacy Feature To prevent other users from joining your conversation, turn this feature on during a call. To allow other users to join your conversation, leave the feature off. To turn the Call Privacy feature on Base unit: Press [PRIVACY] while talking. Cordless handset: Press the soft key ( •...
  • Page 45 • You can also turn on/off the base unit Room Monitor feature, by using the cordless handset. Perform the following steps: (1) Press [CONF/FUNCTION]. (2) Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. (3) Scroll to “Set base unit”...

  • Page 46: 2-Way Radio Communication (When The System Has Additional Handsets)

    (When the System Has Additional Handsets) Handset If you purchase one or more additional cordless handsets (KX-TGA270S, KX-TGA271B, KX-TGA271V, KX-TGA271W and KX-TGA273S) (p. 23), you can use this feature. A cordless handset user can talk with another cordless handset user regardless of the base unit location. 2-Way Radio communication, which is the direct communication between a pair of cordless handsets, does not need the base unit interface.

  • Page 47: To Answer A Call

    To call another cordless handset Make sure 2-Way Radio mode is on on your cordless handset and the destination cordless handset, and the displays show “ Press [ ], [ ] or [HOLD] (INTERCOM). Press the extension number ([1] to [8]). •...

  • Page 48: Special Features

    • Call Waiting service cannot be used when the first call is put on hold or the Answering System is responding to a call. • If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID Feature Call Waiting Caller ID Feature allows your unit to display the second caller’s information.

  • Page 49: Using The Pause Button

    Using the PAUSE Button Calls) Base Unit Handset We recommend you press [REDIAL/PAUSE] on the base unit or [PAUSE/REDIAL] on the cordless handset if a pause is required for dialing with a PBX or to make a long distance call. Ex.

  • Page 50: Flash Button

    FLASH Button Pressing [FLASH/CALL WAIT] also allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the Temporary Tone Dialing mode or the mute (p.

  • Page 51: Mailbox Features

    Mailbox Features The system accommodates three voice mailboxes. You can share these mailboxes with other members of your family or office as you wish. Callers from touch tone phones can specify one of three mailboxes in which to leave a message. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1.

  • Page 52: Setting The Mailbox Password

    Mailbox Features Setting the Mailbox Password (use either Base Unit You can use Mailbox 2 or 3 for your personal mailbox, and prevent unauthorized people from accessing your mailbox and listening to your messages. Assign a 2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code (p.

  • Page 53: Automatic Answering Operation

    Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message in a mailbox (p. 51). While recording, “Answering” and “ ” will flash on the base unit and IN USE the mailbox icon is displayed.

  • Page 54: Listening To Messages

    Listening to Messages Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time when each message was recorded (p. 16). Using the Base Unit If the ANSWER ON indicator flashes, new messages have been recorded. The mailbox icons ( ) which have new messages also flash on the base unit.

  • Page 55: Using The Cordless Handset (Remote Operation)

    Using the Cordless Handset (Remote Operation) If “ ” flashes, there are new messages in the mailboxes. If there are only old PLAY messages “ ” is displayed but will not flash. PLAY To play back messages Press the soft key ( •...
  • Page 56 Listening to Messages During playback To adjust the speaker volume To slow down the playback speed (Slow Talk message playback) To repeat a message To skip a message To stop playback For Caller ID service users (p. 28) During playback, the display shows the name and/or number of the caller whose message is being played.

  • Page 57: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ ” is displayed on the base unit. ALL MAILBOX FULL —...

  • Page 58: Recording A Memo Message

    Recording a Memo Message You can record your own voice memo message of up to 3 minutes, in the desired mailbox for other users or yourself. Press [MEMO]. • “Please select Mailbox” is heard. Within 10 seconds, press a MAILBOX button ([MAILBOX 1], [MAILBOX 2] or [MAILBOX 3]).

  • Page 59: Remote Operation From A Touch Tone Phone

    Interrupting remote operation If another user is accessing a mailbox from a remote location and you mistakenly answer the call, repeat steps 1 and 2 of “Transferring a Call to a Mailbox” on page 58. • The user can then access a mailbox, by entering the remote code or the mailbox password (see “Remote Operation from a Touch Tone Phone”).

  • Page 60: Remote Code

    Remote Operation from a Touch Tone Phone Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”.

  • Page 61: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2].

  • Page 62: Direct Remote Operation

    • The Answering System will turn on. Hang up or enter the remote code for other options. • When turning on the Answering System using a rotary or pulse service telephone, you cannot enter the remote code for other options.

  • Page 63: Belt Clip

    To attach the belt clip Optional Headset Plugging the optional headset into the cordless handset allows for hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92 or KX-TCA98 headset. To order, call the accessories telephone number on page 2.

  • Page 64: Wall Mounting

    Press the tabs in the direction of the arrows ( ), then remove the wall mounting adaptor ( ). Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrows ( ) and ( ).
  • Page 65 Connect the telephone line cord. Mount the base unit, then slide down. • Raise the antennas. Charger unit The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (p. 64). Mount the charger ( ). Slide it down ( ), then slide down to the right ( ) until it is secured.

  • Page 66: Canceling Registration/Re-Registration

    Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the cordless handset or if you want to use the cordless handset with a different base unit of the same model, it is necessary to cancel the registration from the current base unit.

  • Page 67: Re-Registering The Handset

    (p. 66), the handset number still remains on that base unit memory. To erase the handset number from the previous base unit, see the base unit Operating Instructions. For KX-TG2770S base unit: (1) Press [FUNCTION/EDIT], (2) Press [MUTE], (3) Enter “335#”, and (4) Enter that handset number (1 to 8).

  • Page 68: If The Following Appear On Your Display

    If the Following Appear on Your Display... If the unit detects a problem, one of the following messages will be displayed on the base unit or the cordless handset. Error beeps or a busy tone will sound. Display message Recharge battery (cordless handset only) Charge for 15HRS (cordless handset only)

  • Page 69: If The Following Appear On Your Display

    If the Following Appear on Your Display... Display message • If radio communication between the cordless System is busy. Please try again later. • If more than one unit is in use, such as conducting • If you try to program with the base unit or cordless •...
  • Page 70 • This base unit has the memory of the cordless handset currently registered to another base unit. Erase the handset memory from the base unit. For KX-TG2770S base unit: (1) Press [FUNCTION/EDIT], (2) Press [MUTE], (3) Enter “335#” and (4) Enter that handset number...

  • Page 71: Troubleshooting

    Troubleshooting If the display shows error messages, see “If the Following Appear on Your Display...” (p. 68–70) for the Cause & Remedy. Telephone System Problem Static, sound cuts in/out, fades. Interference from other electrical units. The base unit and/or cordless handset does not ring.

  • Page 72: Button (P

    • Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. • Telephone line noise may be affecting the Caller ID information. • The caller requested not to send his/her information. See page 28.

  • Page 73: Answering System

    Answering System Problem The Answering System is on, but incoming messages are not recorded. “ ” is displayed ALL MAILBOX FULL and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. You cannot access a mailbox from the base unit or the cordless handset.
  • Page 74 ” • Install a new battery (p. 11, 12). ” are • This is normal. • Call our customer call center at 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...

  • Page 75: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.

  • Page 76: Fcc And Other Information

    The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
  • Page 77 The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
  • Page 78 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...

  • Page 79: Index

    Installation, Corded handset ..10 Installation, Telephone Line Cord . . . 10 Intercom call ....39 Intercom paging .
  • Page 80 Troubleshooting, General ..74 Troubleshooting, Telephone System ....71 Two-Way Radio Communication . 46, 47 Voice menu ....55, 61 Volume control, Base unit .

  • Page 81: Warranty

    Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

  • Page 82: Customer Services Directory

    Accessory Purchases: 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST) (Visa, MasterCard, Discover Card, American Express, Check) Matsushita Electric of Puerto Rico, Inc.

  • Page 83: Specifications

    Approx. 95 g (0.21 lb.) Ni-Cd battery (3.6 V, 850 mAh) 2.40 GHz – 2.48 GHz " x 2 Approx. 220 g (0.48 lb.) 1,000,000 Tone (DTMF)/Pulse Partner, Panasonic has NERGY NERGY TAR is a " x 7 ") " x 3 ")
  • Page 84 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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