Supermicro SuperServer SYS-621C-TN12R User Manual
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Supermicro SuperServer SYS-621C-TN12R User Manual

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SuperServer
®
SYS-621C-TN12R
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-621C-TN12R

  • Page 1 SuperServer ® SYS-621C-TN12R USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 Overview ..........................9 Network Connection Options ....................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................10 Control Panel .........................11 Rear View ..........................12 Power Supply Indicator ....................13 Top View ..........................14 1.3 System Architecture ......................15 1.4 Motherboard Layout ......................16 Quick Reference .......................17 Motherboard Block Diagram .....................19...
  • Page 5 Contents 2.5 Installing the Server into the Rack ..................27 Removing the Chassis from the Rack ................28 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................29 3.2 Accessing the System ......................30 Removing the Top Cover ....................30 3.3 Processor and Heatsink .....................31 Processor Overview ......................31 Installation Overview ......................32 Installation Procedure Overview ..................32...
  • Page 6 Contents 3.9 AIOM Network Cards ......................61 3.10 PCIe Expansion Cards ......................62 Limitations on Slots 1, 2, 4, and 5 ..................62 Configurations of PCIe Connections .................63 Installing Expansion Cards....................65 PCIe Bifurcation Settings ....................66 3.11 Cable Routing ........................67 Chapter 4 Motherboard Connections 4.1 Power Connections ......................71 4.2 Headers and Connectors ....................72 Control Panel .........................74...
  • Page 7 7.10 Reporting an Issue ......................103 Technical Support Procedures ..................103 Returning Merchandise for Service .................103 Vendor Support Filing System ..................104 7.11 Feedback .........................104 7.12 Contacting Supermicro ....................105 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications BSMI RoHS Statement ....................129...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    2U; 17.2” x 3.5” x 25.5” (depth) (43.7 x 8.9 x 64.7 cm) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-621C-TN12R have been certified as compliant with UL and CSA: LA26TS-R12X12, LA26-12, LA26TS-12, LA26-R12X12...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Service/Asset Tag with BMC Password Control Panel Figure 1-1. Front View Logical Storage Drive Numbers Item Description 0-11...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power Button UID Button/LED BMC Reset Power LED HDD LED NIC LED NIC LED Information LED Power Fail LED Figure 1-2. Control Panel Control Panel Features Features Description The main power switch applies or removes primary power from the power supply to the Power Button server but maintains standby power.

  • Page 12: Rear View

    Chapter 1: Introduction Information LED Color, Status Description Power failure, check for a non-operational power Red, blinking at 0.25Hz supply. Red, solid, with Power LED blinking Fault detected green Blue and red, blinking at 10 Hz Recovery mode UID has been activated locally to locate the Blue, solid server in a rack environment.

  • Page 13: Power Supply Indicator

    Indicates that the power supply is on and working Indicates system is off (in S5 state) or power supply failure has occurred. For the Solid Amber latter case, the system might need servicing. Contact Supermicro technical support. No AC power to module...

  • Page 14: Top View

    Chapter 1: Introduction Top View SATA Ports Power Supply Modules M.2 Slots Dual Processors/ Heatsinks DIMM Slots Power Distributor System Fans Figure 1-4. System: Top View System Features: Top Feature Description M.2 Slots Two slots for PCIe 5.0 x4 M.2 NVMe (both CPU1) Power Supplies Dual redundant modules SATA Ports...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the main components of the system. Riser Card Riser Card RSC-D2R-666G5 RSC-D2-666G5 Motherboard X13DDW-A Storage Backplane BPN-NVME5-LA26A-S12 Figure 1-5. Main Component Locations...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13DDW-A motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 17: Quick Reference

    Chapter 1: Introduction Quick Reference Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) Pins 2-3 (Reset Pin 2 of JFP1 JRU1 Front Power Signal/Front UID Select for Front UID Use) Connector Description Battery (BT1) Onboard battery COM1 (JCOM1) COM Port 1 on the rear IO panel FAN1-6 4-pin cooling fan headers (FAN1 - FAN 6) IPMI_LAN (JUSBRJ45)
  • Page 18 Chapter 1: Introduction Connector Description SATA 0-7 (JS1) SATA 0-7 ports supported by PCH SATA 8-11 (JS2) SATA 8-11 ports supported by PCH USB 0/1 (USB 2.0) (J35) USB 2.0 header with support of USB Port1/USB Port2 USB 2/3 (USB 3.0) Rear USB 3.0 connector with support for two USB 3.0 connections (USB (JUSBRJ45) Port2/USB Port3)

  • Page 19: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram CPU2-A1 CPU2-B1 CPU2-C1 CPU2-D1 CPU1-D1 CPU1-C1 CPU1-B1 CPU1-A1 VR14 VR14 8 PHASE 8 PHASE CPU1 CPU2 DDR5 DDR5 CPU1-H1 CPU1-G1 CPU1-F1 CPU1-E1 CPU2-E1 CPU2-F1 CPU2-G1 CPU2-H1 PECI:30 PECI:31 SOCKET ID:1 SOCKET ID:0 DIM3 NC-SI AIOM2 AIOM1 RUIO...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them. • In single rack installations, stabilizers should be attached to the rack. In multiple rack in- stallations, the racks should be coupled together.

  • Page 22: Mechanical Loading

    Chapter 2: Server Installation Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26.8" and 36.4" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 24: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. Releasing Inner Rail from the Outer Rails 1.

  • Page 25: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 26: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3. Hang the hooks on the front of the outer rail onto the square holes on the front of the rack.

  • Page 27: Installing The Server Into The Rack

    Chapter 2: Server Installation 2.5 Installing the Server into the Rack Once rails are attached to the chassis and the rack, you can install the server. 1. Pull the middle rail out of the front of the outer rail and make sure that the ball bearing shuttle is locked at the front of the middle rail.

  • Page 28: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 29: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 30: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The system features a removable top cover, which allows access to the inside of the system. Removing the Top Cover 1. Press the two release buttons and slide the cover toward the rear. 2.

  • Page 31: Processor And Heatsink

    Chapter 3: Maintenance and Component Installation 3.3 Processor and Heatsink Processor Overview The motherboard supports two versions of the 4th Gen Intel Xeon Scalable processors. They differ in the number of cores, and each requires a different CPU carrier. The XCC version supports up to 60 cores, and the MCC version supports up to 32 cores.

  • Page 32: Installation Overview

    (gold contacts). Improper installation or socket misalignment can cause serious damage to the processor or socket, which may require manufacturer repairs. • Refer to the Supermicro website for updates on processor support. Installation Procedure Overview After preparing the system, and following ESD precautions, there are four steps to installing the processor and heatsink onto the motherboard.

  • Page 33: Assembling The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Assembling the Processor Carrier Assembly 1. Hold the processor with the gold pins (LGA lands) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below.
  • Page 34 Chapter 3: Maintenance and Component Installation 2. Turn the processor over (with the gold pins up). Locate the CPU keys on the processor and the four latches on the carrier. CPU Key CPU Key CPU Key CPU Key Latch Latch Latch Latch Latch...
  • Page 35 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the processor carrier and press it down. Lever Lever Carrier E1A Carrier E1B 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...
  • Page 36 Chapter 3: Maintenance and Component Installation Processor Carrier Assembly (Top View) SP XCC SP MCC Processor Carrier Assembly (Component Side)

  • Page 37: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Heatsink Module Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. If this is a re-installation, apply the proper amount of thermal grease to the underside of the heatsink.
  • Page 38 Chapter 3: Maintenance and Component Installation Assembled PHM Note: The figure is for illustrative purposes. Your components may differ slightly from the components shown.

  • Page 39: Removing The Socket Cover

    Chapter 3: Maintenance and Component Installation Removing the Socket Cover Remove the plastic protective cover from the socket by gently squeezing the grip tabs and pulling the cover off. CPU Socket with Plastic Protective Cover...

  • Page 40: Installing The Phm

    Chapter 3: Maintenance and Component Installation Installing the PHM To install the PHM into the CPU socket, follow these steps. 1. Locate four threaded fasteners (a, b, c, d) and Pin 1 on the CPU socket. (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 2.
  • Page 41 Chapter 3: Maintenance and Component Installation 3. Check the rotating wires (1, 2, 3, 4) to make sure that they are in the unlatched position. Unlatched State Top View Side View Rotating Wire 1 Peek Nut 4. Align PEEK nut "A" (next to the trianglular pin 1 on the heatsink) with threaded fastener "a"...
  • Page 42 Chapter 3: Maintenance and Component Installation 6. Press all four rotating wires outward and make sure that the heatsink is securely latched into the CPU socket. Latched State 7. With a t30-bit screwdriver, tighten all PEEK nuts in the sequence of "A", "B", "C", and "D"...

  • Page 43: Removing The Phm

    Chapter 3: Maintenance and Component Installation Removing the PHM To remove the processor heatsink module (PHM) from the motherboard, follow these steps. 1. Shut down the system and unplug the AC power cord from all power supplies. 2. Use a T30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.
  • Page 44 Chapter 3: Maintenance and Component Installation 4. Gently lift the PHM upward to remove it from the CPU socket.

  • Page 45: Removing The Carrier Assembly From The Heatsink

    Chapter 3: Maintenance and Component Installation Removing the Carrier Assembly from the Heatsink To remove the processor carrier assembly from the PHM, follow these steps: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.

  • Page 46: Removing The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly To remove the processor from the processor carrier, follow these steps. 1. Unlock the lever from its locked position and push it upwards to disengage the processor from the processor carrier as shown below right. Lever 2.

  • Page 47: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory Memory Support This motherboard supports up to 4TB 3DS RDIMM/RDIMM DDR5 (288-pin) ECC memory with speeds up to 4800MT/s in 16 DIMM slots. LRDIMM/LRDIMM-3DS is not supported. For validated memory, use our Product Resources page.
  • Page 48 Chapter 3: Maintenance and Component Installation Use the DIMM slots listed below for memory modules. This memory population table is based on guidelines provided by Intel to support Supermicro motherboards. Memory Population for the X13 DP Motherboard, 16 DIMM Slots...

  • Page 49: Memory Population Guidelines

    Balance memory. Using unbalanced memory topology, such as populating two DIMMs in one channel while populating one DIMM in another channel, reduces performance. It is not recommended for Supermicro systems. • In dual-CPU configurations, memory must be installed in the slots associated with the installed CPUs.

  • Page 50: Installing Memory

    Chapter 3: Maintenance and Component Installation Installing Memory Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge. •...

  • Page 51: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 52: Storage Drives

    NVMe or SAS/SATA. Drive carrier status indicators are described in Section 1.2 Note: Enterprise level hard disk drives are recommended for use in Supermicro servers. For compatible storage drives, see the system web page.
  • Page 53 Chapter 3: Maintenance and Component Installation To install drives, first remove the drive carrier from the system. Removing a Hot-Swap Drive Carrier 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Handle Release Button Figure 3-7.

  • Page 54: Drive

    Chapter 3: Maintenance and Component Installation Installing a 3.5" Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. Pull out the two locking clasps on the right outside of the carrier and lift out the dummy drive. 2.

  • Page 55: Drive

    Chapter 3: Maintenance and Component Installation Insert this side second Figure 3-9. Installing a 3.5" Drive into a Carrier Installing a 2.5" Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. Pull out the two locking clasps on the left outside of the carrier and lift out the dummy drive. 2.

  • Page 56: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using the BMC Dashboard. Ejecting a Drive 1.

  • Page 57: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Checking the Temperature of an NVMe Drive There are two ways to check using the BMC Dashboard. Checking a Drive • BMC Dashboard > Server Health > NVMe SSD – Shows the temperatures of all NVMe drives.

  • Page 58: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Three 8-cm fans provide the cooling for the system. Make sure the chassis top cover makes a good seal so the cooling air circulates properly through the chassis Changing a System Fan 1.

  • Page 59: Air Shroud

    3.8 Power Supply The chassis features redundant power supplies. The power modules can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically...

  • Page 60: Power Supply Leds

    Indicates that the power supply is on and working Indicates system is off (in S5 state) or power supply failure has occurred. For the Solid Amber latter case, the system might need servicing. Contact Supermicro technical support. No AC power to module Replacing the Power Supply 1.

  • Page 61: Aiom Network Cards

    Chapter 3: Maintenance and Component Installation 3.9 AIOM Network Cards The system provides network connection by means of two advanced I/O modules (AIOMs). Figure 3-15. AIOM Chassis Slots AIOM Slots Slot Mechanical Electrical Small Form Factor, OCP 3.0 x16 (CPU1) Small Form Factor, OCP 3.0 x16 (CPU2) Installing AIOM Cards...

  • Page 62: Pcie Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.10 PCIe Expansion Cards The system can accommodate six PCIe cards or two double-width GPUs and two PCIe cards. Limitations on Slots 1, 2, 4, and 5 The expansion card capability varies depending on your NVMe storage drive configuration. Riser card slots 1 and 2 are connected by cable to JCPIE1 and JCPIE2, and slots 4 and 5 are connected by cable to JCPIE3 and JCPIE4 headers on the motherboard.

  • Page 63: Configurations Of Pcie Connections

    Chapter 3: Maintenance and Component Installation Configurations of PCIe Connections Slots 1 and 2 on riser card, RSC-D2-666G5 (see picture below), can be connected for use in several ways using motherboard headers JCPIE1 and JCPIE2. • To enable slot 1 as x16, both headers are connected to the riser card at CN3 and CN4. This applies for a GPU using slot 1.
  • Page 64 Chapter 3: Maintenance and Component Installation The same relationships apply for slots 4 and 5, and headers JCPIE3 and JCPIE4. Slots 4 and 5 on riser card, RSC-D2R-666G5 (see picture below), can be connected for use in several ways using motherboard headers JCPIE3 and JCPIE14. •...

  • Page 65: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing Expansion Cards 1. Power down the system and remove the cover. 2. Lift the riser card bracket(s) out of the chassis using the pull-tabs. 3. In the rear of the chassis, remove the blank PCI shields that covers the chassis slot. Left Riser Card Bracket Right Riser...

  • Page 66: Pcie Bifurcation Settings

    Chapter 3: Maintenance and Component Installation PCIe Bifurcation Settings By default, the BIOS will set bifurcation according to the detected PCIe card. Bifurcation settings can be found in the BIOS under Advanced > Chipset Configuration > North Bridge > IIO Configuration > CPU1/CPU2 Configuration. Before modifying bifurcation settings, verify that the riser card cables (if any) are connected correctly, as described in the riser card cable routing table.

  • Page 67: Cable Routing

    Chapter 3: Maintenance and Component Installation 3.11 Cable Routing Use this section to route or reroute cables. Proper routing is important to maintain airflow through the system. Cable part numbers and descriptions are available at the Online Cable Matrix. Data Cables Routing No.
  • Page 68 Chapter 3: Maintenance and Component Installation Big 4-pin NVME6 NVME2 Pwr, 8-pin NVME3 NVME1 NVME5 NVME4 Figure 3-23. Backplane Cable Routing Diagram Backplane BPN-NVME5-LA26A-S12 NVMe (67cm) CBL-MCIO-1255M5FH NVMe (40cm) CBL-MCIO-1235M5FY SATA Cable (57cm) CBL-SAST-1285LP-100 SATA Cable (68/76cm) CBL-SAST-1274LP-100 Figure 3-24. Storage Cable Routing Diagram (12 NVMe)
  • Page 69 Chapter 3: Maintenance and Component Installation RSC-D2-666G5 RSC-D2R-666G5 Riser (8cm) CBL-MCIO1210CM5 Figure 3-25. Riser Card Cable Routing Diagram...
  • Page 70 Chapter 3: Maintenance and Component Installation MB Power Cables, 24 and 8-pin Backplane Power Cable, 4-pin PMBus Cable, 5-pin Fan Cable, 4-pin Front Panel Control Cable, 16-pin Chassis Intrusion Cable, 2-pin Figure 3-24. Non-Storage Cable Routing Diagram...

  • Page 71: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the jumpers, connections and LEDs on the motherboard and provides pinout definitions. Some connections might not be used in this system. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 72: Headers And Connectors

    The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro. A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the storage drive is not installed in the system.
  • Page 73 Chapter 4: Motherboard Connections Power SMB (I C) Header The Power System Management Bus (I C) connector (JPI C1) monitors the power supply, fan, and system temperatures. Power SMB Header Pin Definitions Pin# Definition Clock Data PMBUS_Alert Ground +3.3V BMC External I C Header A System Management Bus 6-pin header for BMC is located at JIPMB1.

  • Page 74: Control Panel

    Chapter 4: Motherboard Connections NVME Connectors Eight PCIe 5.0 x4 connectors, located at JNVME1-JNVME8, offers eight MCIO NVME connections. P1_NVME0 - P1_NVME3 (JNVME1/2/3/4) are supported by CPU1, and P2_ NVME0 - P2_NVME3 (JNVME5/6/7/8), CPU2. Note: Connect the P1_NVME1 first for your system to work properly. I-SATA 3.0 and S-SATA 3.0 Ports Two SATA 3.0 headers, located at JS1 and JS2, supports 12 SATA connections (SATA0–7/ SATA8–11).
  • Page 75 Chapter 4: Motherboard Connections Power Button and BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is connected to Pin 1 of the header JFP1. Momentarily contacting Pin 1 of JFP1 will power on/off the system, or display the BMC/BIOS status.

  • Page 76: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Figure 4-2. Rear I/O Ports Rear I/O Ports Description Description Dedicated BMC LAN USB (3.1) COM Port USB (3.1) UID Switch LAN Ports There is a dedicated BMC LAN port on the I/O back panel. There can also be two or more network LAN ports depending on the AIOM you purchased.

  • Page 77: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.

  • Page 78: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Network LAN LEDs The Ethernet ports each have two LEDs. One LED indicates activity when flashing green. The other may be green, amber or off to indicate the speed of the connection. BMC-Dedicated LAN LEDs A dedicated BMC LAN port provided a connection to the BMC.

  • Page 79: Chapter 5 Software

    If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals. Installing the OS 1. Create a method to access the MS Windows installation ISO file. That can be a USB flash or media drive.
  • Page 80 Chapter 5: Software 3. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 81: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash or media drive.

  • Page 82: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 83: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 84: Chapter 6 Optional Components

    GPU Support Cable Management Arm TPM security module 6.1 Storage Control Cards Supermicro offers controller cards for some storage options. Refer to the system web page for a list of configurable RAID & HBA cards and associated cables. Storage Protocols Supported The storage drive bays can support SATA or SAS.

  • Page 85: Gpu Support

    1U heatsink: two SNK-P0087P Ambient temp support depends on the CPU TDP. Check with a Conditions Supermicro representative. 6.3 Cable Management Arm The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
  • Page 86 Chapter 6: Optional Components Installing the Cable Management Arm 1. Slide CMA connector #1 forward onto the two posts on the rear of the right inner rail (right side when viewed from the front). It snaps into place. 2. Slide CMA connector #2 forward onto the two posts on the rear of the right middle rail. It snaps into place.
  • Page 87 Chapter 6: Optional Components 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.
  • Page 88 Chapter 6: Optional Components Figure 6-4. Routing the Cables 5. Open the four red plastic caps and route the cables into the wire carrier. 6. If necessary, adjust the U-brackets to clear chassis components. Figure 6-5. Adjusting the U-Brackets...

  • Page 89: Tpm Security Module

    It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...

  • Page 90: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website Click the menu icon, the three bars in the upper right corner, then select: •...

  • Page 91: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 92: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 93: System Boot Failure

    Memory: Make sure that the memory modules are supported. Refer to the product page our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 94 Chapter 7: Troubleshooting and Support • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 95: Bios Error Beep (Post) Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 96: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/ other/BMC_Users_Guide_X12_H12.pdf. Check Error Log 1.

  • Page 97: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 98 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 99 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 100 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 101 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 102: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 103: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 104: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 105: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 106: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 107 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 108 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 109 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 110 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 111 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 112 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 113 Appendix A: Warning Statements Equipment Installation Warning! Only trained and qualified personnel should be allowed to install, replace, or service this equipment. 機器の設置 トレーニングを受け認定された人だけがこの装置の設置、 交換、 またはサービスを許可されていま す。 警告 只有经过培训且具有资格的人员才能进行此设备的安装、更换和维修。 警告 只有經過受訓且具資格人員才可安裝、更換與維修此設備。 Warnung Das Installieren, Ersetzen oder Bedienen dieser Ausrüstung sollte nur geschultem, qualifiziertem Personal gestattet werden.
  • Page 114 Appendix A: Warning Statements Restricted Area Warning! This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. (This warning does not apply to workstations). アクセス制限区域...
  • Page 115 Appendix A: Warning Statements ‫אזור עם גישה מוגבלת‬ !‫אזהרה‬ ‫יש להתקין את היחידה באזורים שיש בהם הגבלת גישה. הגישה ניתנת בעזרת‬ (.‫'כלי אבטחה בלבד (מפתח, מנעול וכד‬ . ‫تخصيص هذه انىحذة نترك ب ُ ها ف مناطق محظورة تم‬ ‫، م َ كن انىصىل إن منطقت محظورة فقط من خالل استخذاو أداة خاصت‬ ‫أو...
  • Page 116 Appendix A: Warning Statements Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant.
  • Page 117 Appendix A: Warning Statements Redundant Power Supplies Warning! This unit might have more than one power supply connection. All connec- tions must be removed to de-energize the unit. 冗長電源装置 このユニッ トは複数の電源装置が接続されている場合があります。 ユニッ トの電源を切るためには、 すべての接続を取り外さなければなりません。 警告 此部件连接的电源可能不止一个，必须将所有电源断开才能停止给该部件供电。 警告 此裝置連接的電源可能不只一個，必須切斷所有電源才能停止對該裝置的供電。 Warnung Dieses Gerät kann mehr als eine Stromzufuhr haben. Um sicherzustellen, dass der Einheit kein trom zugeführt wird, müssen alle Verbindungen entfernt werden.
  • Page 118 Appendix A: Warning Statements ‫אם קיים יותר מספק אחד‬ !‫אזהרה‬ ‫ליחדה יש יותר מחיבור אחד של ספק. יש להסיר את כל החיבורים על מנת לרוקן‬ .‫את היחידה‬ . ‫قد يكون لهذا الجهاز عدة اتصاالت بوحدات امداد الطاقة‬ ‫يجب إ ز الة كافة االتصاالت لعسل الوحدة عن الكهرباء‬ 경고! 이...
  • Page 119 Appendix A: Warning Statements Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf. Vorsicht bei der Wartung. ¡Advertencia! Cuando el sistema está en funcionamiento, el voltaje del plano trasero es peligroso. Tenga cuidado cuando lo revise. Attention Lorsque le système est en fonctionnement, des tensions électriques circulent sur le fond de panier.
  • Page 120 Appendix A: Warning Statements Comply with Local and National Electrical Codes Warning! Installation of the equipment must comply with local and national electrical codes. 地方および国の電気規格に準拠 機器の取り付けはその地方および国の電気規格に準拠する必要があります。 警告 设备安装必须符合本地与本国电气法规。 警告 設備安裝必須符合本地與本國電氣法規。 Warnung Die Installation der Geräte muss den Sicherheitsstandards entsprechen. ¡Advertencia! La instalacion del equipo debe cumplir con las normas de electricidad locales y nacionales.
  • Page 121 Appendix A: Warning Statements Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.
  • Page 122 Appendix A: Warning Statements Hot Swap Fan Warning Warning! Hazardous moving parts. Keep away from moving fan blades. The fans might still be turning when you remove the fan assembly from the chassis. Keep fingers, screwdrivers, and other objects away from the openings in the fan assembly's housing. ファン...
  • Page 123 Electrical Appliance and Material Safety Law prohibits the use of UL or CSA -certified cables (that have UL/CSA shown on the cord) for any other electrical devices than products designated by Supermicro only. 電源コードとACアダプター...
  • Page 124 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind. ¡Advertencia! Cuando instale el producto, utilice la conexión provista o designada o procure cables, Cables...
  • Page 125 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro. 전원 케이블 및 AC 어댑터...

  • Page 126: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual 4th Gen Intel Xeon Scalable processors (SP XCC & SP MCC) in E (LGA-4677) sockets with four UPIs (16GT/s max.) and a thermal design power (TDP) of up to 350W Chipset Intel PCH C741 BIOS...
  • Page 127 Appendix B: System Specifications Power Supply (Default) PWS-1K23A-1R, 1200W redundant modules, 80Plus Titanium level Input: 100-127Vac /15 -12A 200-240Vac / 8.5 -7A 200-240Vdc / 8.5 -7A(For CCC only) 50-60Hz Output: 1000W @ 100-127Vac 1200W @ 200-240Vac 1200W @ 200-240Vdc (For CCC Only) +12V 100A (1200W) / 83A (1000W) +5Vsb 4A (Optional) Model PWS-1K68A-1R, 1600W redundant modules, 80Plus Titanium level...
  • Page 128 Appendix B: System Specifications Certified Safety Models Compliant with UL or CSA: LA26TS-R12X12, LA26-12, LA26TS-12 Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN55032...

  • Page 129: Bsmi Rohs Statement

    Appendix B: System Specifications BSMI RoHS Statement 限 限 用 用 物 物 質 質 含 含 有 有 情 情 況 況 標 標 示 示 聲 聲 明 明 書 書 Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱: 伺服器/Server Equipment name 型號（型式）：...
  • Page 130 Appendix B: System Specifications 警告: 為避免電磁干擾, 本產品不應安裝或使用於住宅環境。 輸入額定: PWS-1K23A-1R 100-127V ~, 60-50Hz, 12-10A (x2) 200-240V ~, 60-50Hz, 8.5-7A (x2) PWS-1K68A-1R 100-127V ~, 60-50Hz, 10-7A (x2) 200-240V ~, 60-50Hz, 10-8A (x2) *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司...
  • Page 131 Appendix B: System Specifications...
  • Page 132 Appendix B: System Specifications...

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