Samsung SM-A146W User Manual
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USER MANUAL
SM-A146W
English (CA). 01/2023. Rev.1.0
www.samsung.com/ca

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Summary of Contents for Samsung SM-A146W

  • Page 1 USER MANUAL SM-A146W English (CA). 01/2023. Rev.1.0 www.samsung.com/ca...
  • Page 2: Table Of Contents

    Table of Contents Getting started 64 Samsung Kids 64 Samsung Global Goals Device layout and functions 64 Samsung TV Plus Charging the battery 65 Galaxy Wearable SIM or USIM card (nano-SIM card) 65 Calendar Memory card (microSD card) 66 Reminder...
  • Page 3 88 Face recognition 90 Fingerprint recognition Appendix 92 Location 111 Troubleshooting 93 Safety and emergency 93 Accounts and backup 94 Samsung Cloud Health and Safety 95 Google 95 Advanced features 96 Motions and gestures 96 Dual Messenger Digital Wellbeing and parental...
  • Page 4: Getting Started

    Getting started Device layout and functions Speaker SIM card / Memory card tray Volume key Front camera Side key (Fingerprint recognition sensor) Touchscreen Earphone jack Multipurpose jack (USB Type-C)
  • Page 5 If you use the device with its glass or acrylic body broken, there may be a risk • of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorized service centre. If dust or foreign materials enter the microphone, speaker, or receiver, the •...
  • Page 6 Getting started Connectivity problems and battery drain may occur in the following situations: • ‒ If you attach metallic stickers on the antenna area of the device ‒ If you attach a device cover made with metallic material to the device ‒...
  • Page 7: Charging The Battery

    Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery.
  • Page 8 Getting started Charging other devices Use the USB cable to charge another mobile device with your device’s battery. Connect your device and the other device using your device’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen.
  • Page 9 Getting started Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. An incompatible battery, charger, or cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
  • Page 10: Sim Or Usim Card (Nano-Sim Card)

    Insert the tray back into the tray slot. Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 11: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 12 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 13: Turning The Device On And Off

    Getting started Turning the device on and off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device. Turning the device off To turn off the device, press and hold the Side key.
  • Page 14: Initial Setup

    Alternatively, launch the Settings app and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Create account. Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen.
  • Page 15: Transferring Data From Your Previous Device (Smart Switch)

    This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung • takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
  • Page 16 Getting started Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your device, launch the Settings app and tap Accounts and backup →...
  • Page 17 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 18: Understanding The Screen

    Getting started Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 19 Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 20 Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 21 Getting started Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
  • Page 22 Getting started Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Settings → Home screen layout →...
  • Page 23 Getting started Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.
  • Page 24 Getting started Edge panel You can quickly access your favourite apps and features from the Edge panels. Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display, and then tap the Edge panels switch to activate it.
  • Page 25 Getting started Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 26 Getting started Icon Meaning 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level...
  • Page 27: Notification Panel

    Getting started Screen capture Capture a screenshot while using the device. Press the Side key and the Volume Down key simultaneously. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps and features. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: : Capture the current content and the hidden content on an elongated page, such...
  • Page 28 Getting started Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To add more buttons, tap Quick setting buttons Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
  • Page 29: Entering Text

    Getting started Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap Delete a preceding character. it twice. Enter symbols. Break to the next line. Enter a space.
  • Page 30 Getting started Additional keyboard functions : Enter emojis, stickers, and more. You can also enter your emoji stickers that look • like you. Refer to Using your AR emoji stickers in chats for more information. : Add an item from the clipboard. •...
  • Page 31: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 32: Phone

    Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions.
  • Page 33 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to activate it.
  • Page 34 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app, tap → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list. When blocked numbers try to contact you, you will not receive notifications.
  • Page 35: Contacts

    Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 36 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: : Make a voice call. • : Make a video call. •...
  • Page 37: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 38: Camera

    Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. To reply to the message, tap the message input field, enter a message, and then • To adjust the font size, spread two fingers apart or pinch on the screen. •...
  • Page 39 Apps and features Taking pictures Launch the Camera app. You can also launch the app by pressing the Side key twice quickly or dragging the left on the locked screen. Some camera features are not available when you launch the Camera app from •...
  • Page 40 Apps and features The preview screen may vary depending on the shooting mode and which • camera is being used. The focus may not be correct if the subject is close. Take pictures or videos from • a good distance. If pictures you take appear blurry, clean the camera lens and try again.
  • Page 41 Apps and features Using the camera button Tap and hold the camera button to record a video. • To take burst shots, swipe the camera button to the edge of the screen and hold it. • If you add another camera button, you can move it anywhere on the screen and take •...
  • Page 42 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily. On the shooting modes list, tap PHOTO and tap to take a picture. Taking high-resolution pictures Take high-resolution pictures. In the shooting options, tap and take a picture.
  • Page 43 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO and tap to record a video. To capture an image from the video while recording, tap to stop recording the video.
  • Page 44 Apps and features Pro mode Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customize the settings, and then tap to take a picture. Available options ISO: Select an ISO value.
  • Page 45 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap the preview screen where you want the focus area to lock and hold until the AF/ AE lock frame appears on the screen, separates into AF lock and AE lock frames, then rejoins to the AF/AE lock frame.
  • Page 46 Apps and features Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder.
  • Page 47 Apps and features Slow motion mode Record a video for viewing in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video. When you are finished recording, tap to stop.
  • Page 48 Apps and features Customizing camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features Scene optimizer: Set the device to adjust the colour settings and apply the • optimized effect automatically depending on the subject or scene. Scan QR codes: Set the device to scan QR codes from the preview screen.
  • Page 49 Apps and features Useful features Auto HDR: Take pictures with rich colours and reproduce details even in bright and • dark areas. Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. •...
  • Page 50: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images.
  • Page 51 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Add the image to favourites. More options Modify the image. Delete the image. Share the image with others. Cropping enlarged images Launch the Gallery app and select an image.
  • Page 52 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. Configure the caption settings. More options Create an animated Switch to the pop-up GIF.
  • Page 53 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
  • Page 54: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. •...
  • Page 55 Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio →...
  • Page 56 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. Launch the AR Zone app and tap AR Emoji Studio. Tap Profile and select an emoji.
  • Page 57 The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers. The emoji sticker will be inserted.
  • Page 58: Multi Window

    Apps and features Multi window (Using multiple apps at once) Introduction Multi window lets you run two apps at the same time in split screen view. You can also run multiple apps at the same time in pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 59 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. Alternatively, tap and hold an app, and then drag it to where Drop here to open appears.
  • Page 60 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. Alternatively, tap and hold an app, and then drag it to where Drop here for pop-up view appears.
  • Page 61: Samsung Internet

    Apps and features Samsung Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 62: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap → Manage items.
  • Page 63: Samsung Notes

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you encounter while using your device.
  • Page 64: Samsung Kids

    On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code. Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society.
  • Page 65: Galaxy Wearable

    Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customize the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Start to connect your device to the wearable device.
  • Page 66: Reminder

    Apps and features Reminder (Receiving notifications for to-do items) Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location •...
  • Page 67: My Files

    Apps and features My Files (Checking and managing the files) Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyze storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
  • Page 68: Calculator

    Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. : View the calculation history. To clear the history, tap Clear history. To close the • calculation history panel, tap : Use the unit conversion tool. You can convert various values, such as area, •...
  • Page 69: Smartthings

    The devices you can connect may vary depending on the region. Available • features may differ depending on the connected device. Connected devices’ own errors or defects are not covered by the Samsung • warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
  • Page 70 Anyone nearby: Allow any nearby devices to share with your device. • Sharing via Web link Upload large files to the Samsung storage server and share them with others via Web link. Launch the Gallery app and select an image.
  • Page 71: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Chrome: Search for information and browse webpages. •...
  • Page 72: Settings

    To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
  • Page 73 Settings Flight mode: Set the device to disable all wireless functions on your device. You can • use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 74: Wi-Fi

    Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Select a network from the Wi-Fi networks list.
  • Page 75: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received via Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
  • Page 76: Nfc And Contactless Payments

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 77: Data Saver

    Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for a mobile payment service. To register or get more information about services, contact your service provider. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it.
  • Page 78: Mobile Data Only Apps

    • 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. If you activate the Auto Hotspot feature, you can share your device’s mobile data • connection with other devices signed in to your Samsung account.
  • Page 79: More Connection Settings

    Settings More connection settings Customize settings to control other connection features. On the Settings screen, tap Connections → More connection settings. Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can •...
  • Page 80: Connected Devices

    • messaging features on the tablet with your smartphone number. You must register and sign in to the same Samsung account on the tablet and smartphone. Some calling and messaging features may not be available. Galaxy Wearable: When you connect your device to the wearable device, you can •...
  • Page 81: Using Routines

    Settings Running modes Modes will run automatically when their conditions are detected. You can also run them manually by tapping the button whenever you want. To run modes manually, select the mode you want and tap Turn on. To turn off a running mode, tap the mode and tap Turn off. Using routines Adding routines On the Settings screen, tap Modes and Routines →...
  • Page 82: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. Sound / Vibrate / Mute: Set the device to use sound mode, vibration mode, or silent • mode. Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming •...
  • Page 83: Sound Quality And Effects

    Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. Dolby Atmos: Select a surround sound mode optimized for various types of audio, • such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
  • Page 84: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the •...
  • Page 85: Motion Smoothness

    Settings Motion smoothness The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.
  • Page 86: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. Screen lock type: Change the screen lock method. • Smart Lock: Set the device to remain unlocked when trusted locations or devices are •...
  • Page 87: Smart Lock

    Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find • My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. App security: Scan apps and keep your device safe from malicious software.
  • Page 88: Face Recognition

    Settings Install unknown apps: Set the device to allow the installation of apps from unknown • sources. Other security settings: Configure additional security settings. • Some features may not be available depending on the service provider. Face recognition You can set the device to unlock the screen by recognizing your face. If you use your face as a screen lock method, your face cannot be used to unlock •...
  • Page 89 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
  • Page 90: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 91 Settings Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognize your • fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.
  • Page 92: Location

    Settings Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to activate it.
  • Page 93: Safety And Emergency

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
  • Page 94: Samsung Cloud

    Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
  • Page 95: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Labs: Use new features of the device. •...
  • Page 96: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. Double tap to turn on screen: Set the device to turn on the screen by double-tapping • anywhere on the screen while the screen is turned off. Double tap to turn off screen: Set the device to turn off the screen by double- •...
  • Page 97: Digital Wellbeing And Parental Controls

    Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life.
  • Page 98: Battery And Device Care

    Settings Battery and device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Optimizing your device On the Settings screen, tap Battery and device care →...
  • Page 99: Storage

    The available capacity may change when you update the device. You can view the available capacity of the internal storage in the Specification • section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.
  • Page 100: Diagnostics

    Settings Diagnostics Test your device using Samsung Members. On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items. Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.
  • Page 101: General Management

    If the battery becomes fully discharged, the time and date are reset. Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
  • Page 102: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.
  • Page 103: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when •...
  • Page 104: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. Status information: View various device information, such as the SIM card status, • Wi-Fi MAC address, and serial number. Legal information: View legal information related to the device, such as safety •...
  • Page 105: Usage Notices

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
  • Page 106 • sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. You can see the touchscreen clearly even in strong outdoor sunlight by automatically •...
  • Page 107: Notes On Package Contents And Accessories

    Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause •...
  • Page 108: Device Overheating Situations And Solutions

    If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung- approved one. When using a wireless charger, do not place foreign materials, such as metal •...
  • Page 109 Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Centre or an authorized service centre.
  • Page 110 Usage notices Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
  • Page 111: Appendix

    Before contacting a Samsung Service Centre or an authorized service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
  • Page 112 Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If the touchscreen is scratched or damaged, visit a Samsung Service Centre or an • authorized service centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 113 The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. • Visit a Samsung Service Centre or an authorized service centre and have the battery • replaced. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures, the •...
  • Page 114 Restart the device. If you are still having trouble with the camera app after trying • these tips, contact a Samsung Service Centre or an authorized service centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
  • Page 115 Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre or an authorized service centre.
  • Page 116 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 117 Use only a Samsung-approved battery and charger specifically designed for your • device. An incompatible battery or charger can cause serious injuries or damage to your device. Samsung cannot be responsible for the user’s safety when using accessories or • supplies that are not approved by Samsung.
  • Page 118 Health and Safety Do not carry your device in your back pockets or on your waist The device may be damaged, explode, or result in a fire if too much pressure is • applied to it. You may be injured if you are bumped or fall. •...
  • Page 119 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery Doing so may damage the device or result in an explosion or fire.
  • Page 120 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 121 Health and Safety Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, • and heavy traffic can be hazardous. Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping •...
  • Page 122 Health and Safety Do not store your device with metal objects, such as coins, keys, and necklaces Your device may be scratched or may malfunction. • If the battery terminals come into contact with metal objects, this may cause a fire. •...
  • Page 123 Broken glass or acrylic could cause injury to your hands and face. Take the device to a • Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution Ensure that any mobile devices or related equipment installed in your vehicle are •...
  • Page 124 Any changes or modifications to your device can void your manufacturer’s warranty. • If your device needs servicing, take your device to a Samsung Service Centre. Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 125 Before travelling in remote or undeveloped areas, plan an alternative method of contacting emergency services personnel. Protect your personal data and prevent leakage or misuse of sensitive information While using your device, be sure to back up important data. Samsung is not • responsible for the loss of any data.
  • Page 126 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service Do not download unknown applications. •...
  • Page 127 Health and Safety Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment.
  • Page 128 Health and Safety to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety.
  • Page 129 CONTAINED IN, OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 130 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...

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