MegaTec NetAgent Mini User Manual

MegaTec NetAgent Mini User Manual

Ups snmp agent
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NetAgent
UPS SNMP Agent
User's Manual

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Summary of Contents for MegaTec NetAgent Mini

  • Page 1 NetAgent UPS SNMP Agent User’s Manual...
  • Page 2 User Guide for the NetAgent Version 5.0 Firmware version 2.40 Copyright Information Copyright © 2000-2008, Mega System Technologies, Inc. All rights reserved. Reproduction without permission is prohibited. Technical Support and Contact Information Mega System Technologies, Inc. Tel: +886-2-87922060 Fax: +886-2-87922066 Web: www.megatec.com.tw E-mail: service@megatec.com.tw...
  • Page 3: Table Of Contents

    Section1. Install the NetAgent II with UPS and Network ___________ 10 1.1 For External NetAgent II _________________________________ 10 1.2 For Internal NetAgent II__________________________________ 10 Section2. Install the NetAgent Mini with UPS and Network ________ 11 2.1 For External NetAgent Mini _______________________________ 11 2.2 For Internal NetAgent Mini _______________________________ 11 Chapter 4.
  • Page 4 2.1.6 Modem Status (For 3 Ports NetAgent II only)______________ 24 2.1.7 Environment Sensors-NetFeeler Lite ____________________ 25 2.2 Configuration__________________________________________ 26 2.2.1 UPS Configuration __________________________________ 27 2.2.2 UPS On/Off Schedule________________________________ 29 2.2.3 Network __________________________________________ 31 2.2.4 SNMP ____________________________________________ 34 2.2.5 Email_____________________________________________ 37 2.2.6 SMS _____________________________________________ 39 2.2.7 Modem (For 3 Ports NetAgent II only) ___________________ 41 2.2.8 WEB/Telnet ________________________________________ 42...
  • Page 5 Chapter 8. SNMPView – Windows Based UPS Management System__ 61 Section1. Introduction ______________________________________ 61 Section2. System Requirements ______________________________ 61 Section3. Install SNMPView __________________________________ 62 Section4. Using SNMPView __________________________________ 63 Section5. SNMPView Buttons ________________________________ 64 5.1 ENUMERATE(D) _______________________________________ 66 5.1.5 Browse Device _____________________________________ 67 5.1.6 Export Configuration_________________________________ 67 5.1.7 Import Configuration _______________________________ 68 5.1.8 Open archive Event Log ______________________________ 69...
  • Page 6: Chapter1. Introduction

    This product is for “Contact Closure” and “RS232” interface UPS. The communication protocol includes the Contact Closure, RS232[MegaTec], RS232[Phoenixtec], SEC 2400, SEC 9600, Three Phase, Powerware, Smart APC, EMERSON. And user could also provide their own protocol to build in.
  • Page 7: Section2. Applications

    Section2. Applications 2.1 NetAgent makes your UPS on the Internet When the UPS install the NetAgent, the system manager could check each and every UPS condition by a computer with Browser installed. The manager could monitor and control the UPS by simply input the IP address of the NetAgent which connects to the UPS.
  • Page 8 Fig.1 NetAgent connection Software Fig.2 3 Port NetAgent II Diagram...
  • Page 9: Section3. Netagent Models

    DK522 2. NetAgent Utility CD External DP522 3. User Manual 1 Port 1/3 phases 4. 5.3V DC adapter 1.Enternal NetAgent Mini with LCD Display DK532 External 2. NetAgent Utility CD DP532 3. User Manual 4. 5.3V DC adapter Fig.3 NetAgent Models...
  • Page 10: Pictures Of Netagent

    3.2 Pictures of NetAgent NetAgent II(BK,CK Series) CK504 CP504 BK506 BP506 BK505 BP505 NetAgent Mini (DK,DP Series) DK520, DP520 DK522, DP522 DK532, DP532 Fig.4 Pictures of NetAgent...
  • Page 11: Netagent Package Contents

    M2502 (or M2505) Cable:For external NetAgent II connection to RS-232 UPS. M2506 Cable:For connection 3Port NetAgent and Modem. 9V DC Adapter:For External NetAgent II 5.3V DC Adapter:For External NetAgent Mini 3.4 NetAgent II Out looking ♦ 1 Port NetAgent (Internal / External):...
  • Page 12 ♦ 3 Ports NetAgent (Internal / External) : LED Table Yellow Green Status Solid Off Solid Off Solid ON Power ON Flashing Solid ON Solid ON System initial Solid ON Solid Off Solid ON Normal operation No connection to Solid ON Flashing Solid ON Writing data to...
  • Page 13: Netagent Mini Out Looking

    Flash: no connection with UPS Light flashes when Netagent transmits Orange Correspondence state command to UPS Light signal application of NetAgent Mini - LAN Port LED Light color Condition description On: Internet correspond speed is 100M Green Flash: Data transmmiting...
  • Page 14: Chapter 2. Netagent Ups Installation

    Chapter 2. NetAgent UPS Installation Before using the NetAgent, the proper hardware and software configuration is necessary. Hardware installation is to connect the NetAgent and UPS and network. Software configuration includes the IP address.Firmware upgrade. Or using the Browser or Telnet for configuration. You could also install the shutdown utility –...
  • Page 15: Chapter 3. Netagent, Ups And Network Connection

    Chapter 3. NetAgent, UPS and Network Connection NetAgent II and NetAgent Mini provides External and Internal model for different UPS interface requirement. Please reference the following description for detailed information of UPS and network connection. Section1. Install the NetAgent II with UPS and Network...
  • Page 16: Section2. Install The Netagent Mini With Ups And Network

    Connect the NetAgent module to LAN, using the UTP port. Warning: Please make sure the input Voltage and Frequency of the DC power adapter (NetAgent II – DC 9V / NetAgent Mini – DC 6V or 5.3V) is correct before plug the power into!
  • Page 17: Chapter 4. Using Netility Setup Ip.update Firmware

    Chapter 4. Using Netility Setup IP.Update Firmware Section1. Install Netility Insert NetAgent Utility CD to the CD-ROM driver and execute Netility.exe. After complete installation, there will be a ‘Netility’ group in Windows ’Start’ ‘Program Group’. Fig.9 Netility Group Click “Netility” could initiate the Netility and enter the mail window for configuration.
  • Page 18 Launch Device Click Launch Device or double click the NetAgent listed in the table to launch it. Enter the Account (Login Name) and Password (Login Password) set earlier to login. If you did not configure one, then just click Apply to login. Configure Choose the Netagent UPS from the right of the screen, then click “Configure”, would shows the following setting page.
  • Page 19 Netility list. (Please connect to the for the latest firmware) If http://www.megatec.com.tw multi upgrade, select When upgrade firmware to multi NetAgent, Note:Net Agent provided well-considerable protection function. If uploading was interrupted and raised data in incomplete, Net Agent will keep its default to avoid...
  • Page 20 Fig.13 Netility : Update NetAgent UPS firmware About - Netility version examined Fig.14 Netility version examined Refresh - Search Lan’s Netagent UPS manually Netility would search Netagent UPS from Lan automatically, or the user could search manually by click on “Search Netagent”. Fig.15 Netility:Netagent UPS search manually...
  • Page 21: Chapter 5. Ups Web Management By Netagent

    Chapter 5. UPS Web management by NetAgent Section1. Introduction After finishing NetAgent installation, including hardware installation and IP setting, you tAgent web site to monitor and control UPS by inputting are now able to go to Ne NetAgent IP address in Browser. Starting the Web Brower (Netscape or Internet Explore 211.21.67.51).
  • Page 22: Section2. Netagent Ups Web Interface

    Section2. NetAgent UPS Web Interface Enter NetAgent UPS Web page,there are 4 main function items in the first Web page: 2.1 Information 2.2 Configuration 2.3 Log Information 2.4 Help Enter the main function item, the sub-menu items will be shown on the left side of the page.
  • Page 23: Information

    Fig.19 NetAgent UPS - 3 ports 2.1 Information Sub-Menu : 2.1.1 System Status 2.1.2 Basic Information 2.1.3 Current Status 2.1.4 Remote Control 2.1.5 Meter/Chart 2.1.6 Modem Status 2.1.7 Environment Sensors-NetFeeler Lite Note: The options available on this menu depend on the UPS mode. (e.g. For the Basic UPS, the “Current Status”...
  • Page 24: System Status

    2.1.1 System Status This page is to show NetAgent system information and Network settings. Values shown here are either provided by NetAgent itself or they are user settings from the Configuration pages. System Information This section is to show NetAgent system information. Values in Hardware Version/Firmware Version/Serial Number/System Time, are provided by NetAgent itself.
  • Page 25: Basic Information

    2.1.2 Basic Information This page is to show UPS basic information. Values here are either provided by the UPS or they are user settings from the Configuration pages. UPS Information Information about UPS Manufacturer/UPS Firmware Version/UPS Model are provided by the UPS. Battery Information Values here are user settings from the Configuration pages.
  • Page 26: Current Status

    2.1.3 Current Status This page is to show the UPS current status. Users can choose an interval from the drop-down box to refresh the status readings. UPS Status This section is to show the UPS power status. The abnormal status will be displayed in red when there is a power event.
  • Page 27: Remote Control

    2.1.4 Remote Control This page is to provide remote UPS test functions. Choose the test item, then click on 'Apply' to execute it. (Please refer to the UPS manual for individual UPS Test functions.) If you are using a Contact Closure UPS, you will only be able to use the function ' Turn off UPS when AC Failed'.
  • Page 28: Meter/Chart

    2.1.5 Meter/Chart This page displays temperature, capacity, load, voltage..etc of the UPS by appearing with meters diagrams. Fig.24 Meter/Chart...
  • Page 29: Modem Status (For 3 Ports Netagent Ii Only)

    2.1.6 Modem Status (For 3 Ports NetAgent II only) This page displays Modem’s status and information. when 3 ports NetAgent II connects with modem. Modem Information This section displays the modem information. GSM Modem Operating Status This section displays the operating status between NetAgent and Modem. Fig.25 Modem Status...
  • Page 30: Environment Sensors-Netfeeler Lite

    2.1.7 Environment Sensors-NetFeeler Lite A NetAgent with three ports can be connected to a NetFeeler Lite to detect the environment status. NetFeeler Lite can detect Temperature , Humidity and water(Water). It can receive signals from wireless smoke sensors, gas sensors and security sensors to detect further environmental conditions.
  • Page 31: Configuration

    2.2 Configuration Sub-Menu : 2.2.1 UPS Configuration 2.2.2 UPS On/Off Schedule 2.2.3 Network 2.2.4 SNMP 2.2.5 Email 2.2.6 SMS 2.2.7 Modem 2.2.8 WEB/Telnet 2.2.9 System Time 2.2.10 NetFeeler Lite 2.2.11 Language Please set each parameter correctly, so that Netagent would operates properly.
  • Page 32: Ups Configuration

    2.2.1 UPS Configuration This page is to set the UPS configuration. Any wrong settings will cause incorrect display values or disconnection between the UPS and NetAgent. UPS Properties UPS Communication Type This section is to set up the communication interface of the UPS. (eg. Contact Closure/RS232/3 phase etc.) Please refer to the UPS manual to set the correct communication type.
  • Page 33 Fig.27 UPS Configuration...
  • Page 34: Ups On/Off Schedule

    2.2.2 UPS On/Off Schedule This page is to schedule On/Off time for the UPS and wake on lan. Weekly Schedule This section is to set the time to turn on/off the UPS each day in the week. Date Schedule This section is to set the time to turn on/off the UPS on particular days. (Eg, holidays.) The settings here override the settings in Weekly Schedule.
  • Page 35 Fig.28 UPS On/Off Schedule...
  • Page 36: Network

    2.2.3 Network This page is to set NetAgent Network settings. IP Address IP Address This section is to set NetAgent IP address. Subnet Mask This section is to set NetAgent Subnet Mask. Gateway This section is to set NetAgent Gateway. Obtain an IP address This section is to choose to set NetAgent IP address manually or via DHCP.
  • Page 37 Domain Name This is the Domain Name you have created from the above selected DDNS provider. Login Name This is the Login / Account name that you have created with the selected DDNS provider. Login Password Enter the Password you have assigned to your DDNS Account. Use external STUN server to get Public IP to register Choose Yes to ensure that NetAgent uses the WAN / Public IP to update the selected DDNS server.
  • Page 38 Fig.29 Network...
  • Page 39: Snmp

    2.2.4 SNMP This page is to set NetAgent SNMP settings so it can be used by a NMS ( Network Management System). (Eg: SNMPView, SNMPView can be found on the NetAgent Utility CD.) MIB System System Name This section is to give a name to a NetAgent. System Contact This section is to give a name to the administrator.
  • Page 40 Fig.30 UPS Events...
  • Page 41 Device Connected This section is to set the usage power and connection status of other devices which connects to the same UPS as NetAgent uses. Fig.31 SNMP...
  • Page 42: Email

    2.2.5 Email This page is to set Email details for use by NetAgent. Email Setting Email Server This section is to set NetAgent Email Server . Sender’s Email Address This section is to set NetAgent’s Email address. Email Server Requires Authentication This section is to set whether the Email Server requires authentication.
  • Page 43 Fig.32 Email...
  • Page 44: Sms

    2.2.6 SMS When NetAgent detects UPS events, it allows Short Message Signals (“SMS”) be sent and received using a GSM Modem. Operation information are as below for single and three ports of NetAgent. 2.2.6.1 To send SMS by single port of NetAgent It requires to use remote “SMSAgent”...
  • Page 45 2.2.6.2 To send SMS by 3 ports of NetAgent Choose between local modem or SMSAgent to send SMS. Warning message through SMS when event occurs Mode Suitable Condition Configuration Disabled Not to use SMS function No configuration required. Local Modem When NetAgent connects with Message service, port, account GPRS Modem.
  • Page 46: Modem (For 3 Ports Netagent Ii Only)

    This section is to configure Modem’s setting if 3 ports NetAgent connects with GPRS Modem. Modem Setting Modem Communication Interface Communication Type Suitable Condition When NetAgent connects with Megatec’s GPRS Modem When NetAgent connects with dial in modem PPP Dial-in SMS Setting SMS Communication...
  • Page 47: Web/Telnet

    2.2.8 WEB/Telnet This page is to set up the User Account in NetAgent. User Account User Name This section is to set a user name for NetAgent web pages. It is valid for up to 8 users. Users have to input the user name to get access to NetAgent web pages from a web browser.
  • Page 48: System Time

    2.2.9 System Time This page is to set NetAgent system time. You can provide NetAgent with up to 2 time servers or you can set a time zone. System Time Time Between Automatic Updates This section is to set an interval for time synchronization. Time Server Choose the nearest Time Server to your NetAgent location.
  • Page 49 Fig.37 System Time...
  • Page 50: Netfeeler Lite (For 3 Ports Netagent Ii Only)

    2.2.9 NetFeeler Lite (For 3 Ports NetAgent II only) This page is to set Environment sensors-NetFeeler Lite configurations. NetFeeler Lite Critical UnderRun This section is to set the lowest critical values for temperature and humidity. NetFeeler Lite will send a warning message when it detects temperature or humidity values below these settings.
  • Page 51: Language

    2.2.10 Language This page is to set the language for NetAgent. Interface Language This section is to set the language for NetAgent web pages. When users start NetAgent in a browser, NetAgent will auto detect the language in the computer system and show the same language on its web pages. Users can also choose the languages they prefer from the “Interface Language”...
  • Page 52: Log Information

    2.3 Log Information Sub-Menu : 2.3.1 Event Log 2.3.2 SMS 2.3.3 Data Log 2.3.4 Save Data Log NetAgent Log Record Model Information Single Port(DP,CP) 3Ports (BP) Event Log 100 logs 1000 logs SMS Log 1000 logs Data Log 500 logs 5000 logs Fig.40 NetAgent Log Record 2.3.1 Event Log...
  • Page 53 Fig.41 Event Log...
  • Page 54: Sms

    2.3.2 SMS This page is a SMS Event log. It shows a record of all mobile number, giving the Date/Time of the SMS sent and a detailed description of each. When reach to the limit, it rewrites on the previous logs Fig.42 SMS Log...
  • Page 55: Data Log

    2.3.3 Data Log This page is a UPS data log. It records UPS Input Voltage/Output Voltage/ Frequency/ Loading/Capacity/ Temperature. When reach to the limit, it rewrites on the previous logs. Logs can be saved in CSV format by clicking on “Save Data Log”. Date/Time This is a record of the Date (yyyy/mm/dd) and Time (hh:mm:ss) that the data was recorded.
  • Page 56 Fig.43 Date Log...
  • Page 57: Save Data Log

    2.3.3 Save Data Log This function is to record RS232 UPS’s voltage, frequency, load, capacity, temperature..etc to save as another file for the other purpose to the manager. Fig.44 Save Data Log...
  • Page 58: Help

    Click Browse… to the location of the file and click Restore. Reset to factory default This function will reset all settings to its default value. Update Firmware This function will help you link to Megatec’s Web server, in order to download the latest firmware.
  • Page 59: Chapter 6. Telnet (Remote Monitoring)

    Chapter 6. Telnet (Remote Monitoring) Section1. Introduction NetAgent supports multiple Network Management systems and LAN protocols. After finishing hardware installation, you are now able to choose any utilities that provided by NetAgent to monitor and control UPS. Here are introduction for using Telnet. Section2.
  • Page 60 Fig.49 NetAgent Telnet window 1. Set IP Address. This function allows you to setup IP Address, Gateway Address, Subnet Mask parameters. 2. Set SNMP MIB System. This function allows you to set the MIB system group parameters. 3. Set SNMP Access Control. This function allows you to set the Manager IP, Community, Access Permission.
  • Page 61: Chapter 7. Clientmate - Windows Shutdown Utility

    Chapter 7. ClientMate - Windows Shutdown Utility ClientMate is a utility for connecting to NetAgent. This utility is for the Windows platform. When the ClientMate get the power failure signal from the NetAgent. The ClientMate will save the files and shutdown the system gracefully.
  • Page 62: Config

    2.1 Config When the ClientMate gets the signal from the NetAgent about the AC power failure or battery low signals, the ClientMate will based on the configuration below to initiate the shutdown process. The details of the configuration are here below. Fig.52 ClientMate: Configuration i.
  • Page 63: Closed Files

    vi. Shutdown Windows To configure if shutdown the Windows system when power failure. vii. When AC failed, commence computer shutdown sequence in xx Min. To configure the time delay between the AC failure and the system shutdown. viii. When Battery Low, commence computer shutdown sequence in xx Min.
  • Page 64: About

    2.3 About Press this button could review the version information of the ClientMate, as here bellowed. Fig.54 ClientMate:About 2.4 Event log Press this button could review all the network status and UPS status happened. Shown as below. Fig.55 ClientMate:About...
  • Page 65: Ip Address Of Connection

    2.5 IP address of connection Status ICON Description Already connect to NetAgent UPS at IP 211.21.67.51 Does not connect to any NetAgent. 2.6 AC power status Status ICON Description The connected NetAgent UPS AC power is normal. The connected NetAgent UPS AC power is failed. 2.7 Battery Status Status ICON Description...
  • Page 66: Chapter 8. Snmpview - Windows Based Ups Management System

    Able to simultaneously support both RS-232 Interface (1 or 3 phase) and Contact Closure Interface UPS. UPS condition displayed in either a graphic or analog bar chart. Supports MegaTec's SNMP Agent and SNMP Internal Card. Able to send email for notification Able to send SMS for notification Section2.
  • Page 67: Section3. Install Snmpview

    Section3. Install SNMPView Put the NetAgent Utility CD into the CD driver. And execute the SNMPView program. After installation, there will be a NetAgent group in the Windows Start group. Click “NetAgent” “SNMPView” “SNMPView for Windows” to start using SNMPView.
  • Page 68: Section4. Using Snmpview

    Section4. Using SNMPView When use SNMP view at the first time, the system will ask for input the user's name and password. Please enter the default value as follows to start the SNMPView. User Name: Admin Password: <blank> (just press <Enter>) After the SNMPView program start up the main windows will be displayed.
  • Page 69: Section5. Snmpview Buttons

    Section5. SNMPView Buttons When use SNMPView, configuration could be done by all function icons displayed or right click on the mouse to show functions list. Followings are the explanation of each function icon: Enumerate Search all SNMP hosts that supports Public group and display them on the screen Add UPS Manually add a host into the window...
  • Page 70 Following is the main function icons and its reference chapter. Main List Sub List • 5.1.1 Enumerate • 5.1.2 Add Group • 5.1.3 Add UPS • 5.1.4 Delete • 5.1.5 Browse Device 5.1 Device(D) • 5.1.6 Export Configurations 5.1.7 Import Configuration •...
  • Page 71: Enumerate(D)

    5.1 ENUMERATE(D) Start SNMPView and press the “Enumerate” button, SNMPView will start a search for all the NetAgent on network and list them in the main window. 5.1.1 Enumerate When press , SNMPView will start a search for all the NetAgent on network and list them in the main window.
  • Page 72: Browse Device

    5.1.4 DELETE UPS Highlight the unit to be deleted from main list and right click on it to choose Delete or use click on the Delete icon from main function list. Hold On “Shift” to select multi NetAgent UPS 5.1.5 Browse Device Highlight the unit to be browsed and click it to enter NetAgent’s webpage.
  • Page 73: Import Configuration

    5.1.7 Import Configuration This is to import the configuration of NetAgent UPS that saved...
  • Page 74: Open Archive Event Log

    5.1.8 Open archive Event Log Open up “SnmpElog.dat”, SNMPView would show the event log of all NetAgent UPS: Open up “SnmpElog.dat”, event log would show as below:...
  • Page 75: Open Archive Data Log

    5.1.9 Open archive Data Log Open up “SnmpDlog.dat”, SNMPView would show the event log of all NetAgent UPS: Open up “SnmpDlog.dat”, data log would show as below: 5.1.10 Quit Exit SNMPView...
  • Page 76: View(S)

    5.2 View(S) This is to choose the presentation format of NetAgent UPS. 5.2.1 Large Icons Large icon view to display IP address and its location. 5.2.2 Small Icons Small icon view to display NetAgent UPS’s IP address, Name, location…etc...
  • Page 77: Details

    5.2.3 Details Detailed Information displays NetAgent UPS’s IP address, name, input voltage, output voltage, battery capacity, load, frequency..etc. 5.2.4 Map Background Import a map image (JPG) by right click on the main screen and move NetAgent UPS icon to its suitable location.
  • Page 78: Tools(P)

    5.3 Tools(P) Highlight NetAgent UPS device and configure. 5.3.1 Settings General This to configure UPS information, record UPS event, enable trap alarm..etc Email Send email notification when event occurs ♦ Sender Display name: Please enter sender display name ♦ Sender email address: Please enter sender email address ♦...
  • Page 79 SMS Notification Send SMS when event occurs...
  • Page 80 Trap List Double click on the trap that listed and configure UPS Loading To configure all the other devices and its load that connects with NetAgent UPS. Double click on the device listed and configure...
  • Page 81: Ups Monitor

    5.3.2 UPS Monitor Highlight NetAgent UPS device and configure. Or right click on the highlighted device and click on monitor device Meter Display NetAgent UPS information such as input voltage, output voltage, temperature, capacity..etc in diagram. Digital Display NetAgent UPS information such as input voltage, output voltage, temperature, capacity..etc in digital.
  • Page 82 Event Log This display event happened with date/time and its description Control • Turn Off UPS: To shutdown • Reboot UPS: UPS shuts down in 12 seconds, and reboot in 1 minute. • LED: Enable LED flashes. (UPS must supports it) •...
  • Page 83 Once choose the function that to perform and click on “Execute” Note: UPS must supports those function to perform it Test Control • UPS Self Test: Execute UPS Self Test • UPS Calibration Test: Execute UPS Calibration Test Turn-Off Parameters •...
  • Page 84: Ups Management

    5.3.3 UPS Management To configure SNMP of its NetAgent UPS...
  • Page 85: System(S)

    5.4 System(S) To view event log, data log and configuration 5.4.1 Event Log Display event log , date/time and description of all NetAgent UPS 5.4.2 Data Log Display input voltage, output voltage , frequency ,load..etc of all NetAgent UPS...
  • Page 86: Snmp Option

    5.4.3 SNMP Option To set NetAgent UPS’s parameter...
  • Page 87: User(U)

    5.5 User(U) Total of 8 users account can be created to manage and control its NetAgent 5.5.1 Change Password To change existing user’s password to login 5.5.2 User Management This only for Admin user to add, edit or remote other user’s info...
  • Page 88: Help(H)

    5.6 Help(H) Display the current SNMPView version, and operation information 5.6.1 HTML Help This to check the operation of SNMPView 5.6.2 About Display the current SNMPView version, Copyright information and product service contact.
  • Page 89: Appendix - Update The Firmware Of Netagent Ups

    NetAgent provides the following convenient methods for user to update the latest firmware of the NetAgent 1. Click firmware upgrade under About of NetAgent webpage and it would link to Megatec’s server to download the latest firmware. Then use Download Firmware from Netility to upgrade it.
  • Page 90 2. Use FTP to update (suitable for BK,CK,DK,BP,CP,DP using firmware version 2.35 and later) The FTP is a easy and common way to upload the latest firmware into the NetAgent. Please follow the instruction below to update the firmware. If there is other FTP client application on your computer, that will also be fine to use it for updating the firmware.
  • Page 91 Use IE browser to update (suitable for BK,CK,DK,BP,CP,DP version) This method is to enter the account, password and IP address of the NetAgent UPS which the user wish to update under the website column. Once entered, user may see the current firmware version, and then please copy the latest firmware to here to complete the updating process.

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