Sangoma P Series User Manual
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P-Series IP Phones
P-Series: P310, P315, P320, P325, P330, P370,
PM200 Attendant Console
User Guide

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paul wood
February 7, 2025

how do you pick up another persons phone

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February 27, 2025

Can you change the font size on the main screen?

Summary of Contents for Sangoma P Series

  • Page 1 P-Series IP Phones P-Series: P310, P315, P320, P325, P330, P370, PM200 Attendant Console User Guide...
  • Page 2 This guide provides information about the setup and use of Sangoma P310, P315, P320, P325, P330, P370 IP phones (herein referred to as the P-Series) and the PM200 Attendant Console when a Sangoma P-Series Configuration Server is not being used. See the Sangoma website for in- formation about using Sangoma phones with Switchvox or the Digium Phone Module for Asterisk (DPMA).
  • Page 3 P AG E | 3 GE TTI NG STA RTED Mid-Ranged P330 4.3” 480X272 BACKLIT COLOR DISPLAY IPS GLASS, ALL-AROUND VIEW 12 SIP AC C OUNTS G IG ABIT ETH ERNET PAG E KEY FOR VI RTUAL BLF KEYS SU PPORTS EX PANSI ON ATT END ANT C ONS OL E SIX DE DI CAT ED PHONE FUNCTI ON KEYS H EADS ET &...
  • Page 4 : Information on default username/passwords for all Sangoma phones is available here: N O TE https://help.sangoma.com/community/s/article/What-are-the-default-login-and-password-for-a-Sangoma-phone : The P-series phone WebUI is locked once the phone has been provisioned to a Sangoma UC NO TE platform. Once locked, you must first Factory Reset the phone to gain access to the WebUI.
  • Page 5: Setting The Network Information

    P AG E | 5 NET WORKS & SYSTE M TO O LS As soon as your Sangoma P-series Phone powers up, the main display shows the Sangoma logo and indicates that it is initializing, loading nec- Get Connected essary information, and starting the phone. By default, the phone uses...
  • Page 6: Getting The Phone Configuration

    P AG E | 6 NET WORKS & SYSTE M TO O LS PC Port VLAN ID - (with None or 0 selected in Discovery Mode). Select this option to enter the VLAN infor- mation manually. Enter the PC Port VLAN ID (1-4095). Voice 802.1p Priority - Set a value for PC Port 802.1p Priority.
  • Page 7 P AG E | 7 NET WORKS & SYSTE M TO O LS If you are going to create your own XML configuration file, see: https://wiki.sangoma.com/display/PHON for a full description of the content and XML format. The following are possible results of your phone’s attempt to find a configuration source: It finds more than one source for a configuration file and displays them in a list.
  • Page 8: Resetting, Reconfiguring, Or Restarting

    The first options under the Tech Support settings page are used at the direction of San- goma Technical Support. : Do not use these settings unless it is at the request of Sangoma Technical Support. I MP O R TA N T Enable/Disable Tech Support Access –...
  • Page 9 Lines Tab To define the Sangoma Phone’s Line keys (the SIP accounts), click the Lines tab. This displays the Lines page with tabs for individual lines. For each line, select its tab, then enter or select information as indicated: LI N E S TATU S If a line is not enabled, that line is not available for use on your phone.
  • Page 10: General Tab

    P AG E | 10 WE B U S ER INTE RF A CE SE TTI NGS P R I MA R Y H O S T IP Address or Hostname of SIP server Port Transport—UDP, TCP or TLS Seconds until Re-Registration Seconds until Retry on Failure ALT E R N ATE H OS T If the phone cannot register to the Primary Host, it registers to the Alternate Host.
  • Page 11: Preferences Tab

    P AG E | 11 WE B U S ER INTE RF A CE SE TTI NGS AD V AN CE D : A UD I O COD ECS Click the arrow to expand the list display. Use the arrow icon to reorder the list up or down. Use the disable icon to remove a codec.
  • Page 12: Contacts Tab

    P AG E | 12 WE B U S ER INTE RF A CE SE TTI NGS Contacts Tab Set the Rapid Dial Keys for the Phone. When finished, click Submit Phone Settings. Enable Contacts on Main Line Keys—select NO or YES. If YES, your unregistered line keys will be used as Rapid Dial Keys for contacts.
  • Page 13: Logging Tab

    P AG E | 13 WE B U S ER INTE RF A CE SE TTI NGS Logging Tab Logging Tab is a Technical Support tool; do not change the default settings unless support requires you to. LO G L E V E L Log Level.
  • Page 14: Phone Apps & Calling

    P AG E | 14 PH ONE AP PS & CA LLI NG Phone Apps CA LL LO G Phone Apps Press the Call Log app to display your call activity for re- ceived, dialed, and missed calls. You can dial from the Call Log, see the details of the call, and save the caller as a Con- &...
  • Page 15 P AG E | 15 PH ONE AP PS & CA LLI NG may differ depending on the UC platform the phone is registered to. With a very basic configuration, the phone user can choose from Do Not Disturb (DND) and Available. When set to DND, the phone sends a SIP response 486, which indicates busy.
  • Page 16: Terms And Definitions

    P A G E | 16 T E R M S & C O N DI TI O N S Terms & Definitions Dynamic Host Configuration Protocol DHCP Domain Name System – Human language representation of an IP address DDNS Internet Protocol Line Link Discovery Protocol LLDP...
  • Page 17 100 Renfrew Drive, Suite 100, Markham ON L3R 9R6 Canada | +1 (256) 428-6000 or 1 (877) 344 4861 (toll free in N. America) Sangoma.com © 2023, Sangoma Technologies Inc. Sangoma Technologies is a registered trademark of Sangoma Technologies Corporation. Every effort has been made to ensure the accuracy of this document. However, Sangoma reserves the right to make changes without notice.

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