ANZ Worldline Move 5000 Quick Reference Manual

Hide thumbs Also See for Worldline Move 5000:

Advertisement

Worldline Move 5000

NAVIGATING THE TERMINAL

MENU
Press to enter the application menus
CLEAR
Deletes entered numbers or letters
CANCEL
Cancels transactions and returns to home screen
OK
Confirm information that has been typed into the terminal, in some models the green button is
ENTER

BASIC FUNCTIONS

POWER ON
Hold <OK> or <ENTER> button for 3 seconds
POWER OFF
Remove terminal from powered base or direct power and hold down the <FUNC> and <CLEAR>
buttons together for 3 seconds
WAKE UP
To wake up press <OK> or <ENTER>
1
2
3
4
5
6
7
10
8
9
Quick Reference Guide
Contactless Reader
1
Printer
2
Magnetic Card Reader
3
Menu
4
Cancel
5
Clear
6
OK or ENTER
7
Function Key
8
Chip Card Reader
9
10
Paper Feed
ANZ Worldline Payment Solutions Support
1800 039 025
Stationery
anzworldline.com.au or
1800 039 025
Linkly Support (Integrated)
www.linkly.com.au or 02 9998 9800

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Worldline Move 5000 and is the answer not in the manual?

Questions and answers

chloe
February 24, 2025

how do i turn down the volume?

Summary of Contents for ANZ Worldline Move 5000

  • Page 1 Remove terminal from powered base or direct power and hold down the <FUNC> and <CLEAR> buttons together for 3 seconds WAKE UP To wake up press <OK> or <ENTER> Contactless Reader ANZ Worldline Payment Solutions Support 1800 039 025 Printer Magnetic Card Reader Stationery anzworldline.com.au or...
  • Page 2 HOW TO PROCESS TRANSACTIONS Insert chip card Swipe magnetic stripe card Tap contactless card, smartphone or wearables SALES Processing a Sale Key in the purchase amount and press <OK> or <ENTER> Note: If tipping is enabled, the terminal will prompt to enter tip amount Allow the customer to key in tip amount in AUD and press <OK>...
  • Page 3 Press <1> to print the customer copy or <2> to return to the home screen. Processing a Cash Out Transaction Cash Out is not supported on contactless To perform card security checks, please refer to Section 6 Fraud Minimisation of the Worldline Move 5000 Merchant Operating Guide for further information. Press <MENU>...
  • Page 4 REVERSALS A reversal allows you to refund the last transaction completed, however this may not apply if the transaction has been cleared. Processing a Reversal Transaction Press <MENU> Select Transaction Select Reversal PINpad prompts to enter the Merchant password. Enter the Password and press <OK> or <ENTER> The terminal prompt amount “based on last transaction including any additional tip and surcharge if were applied before”...
  • Page 5 MERCHANT PASSWORD The Merchant Password is used to process Refunds and (where authorised) other keyed in transactions on Worldline Move 5000 Standalone devices, details of these transactions can be found in your Merchant Operating Guide. If you need to change your password, contact Merchant Support on 1800 039 025.
  • Page 6 Print Last Ticket This functionality provides a copy of the last receipt /report that was printed. i.e. if the last functionality performed on a terminal was purchase, using this functionality will allow you to print a copy of that purchase receipt. If the last functionality performed on the terminal was to print a report e.g.
  • Page 7 If unsuccessful, please contact ANZ Worldline Payment Solutions on 1800 039 025 for further assistance. Note: When terminal is not connected to the base or power, it can be switched off by pressing and holding the <FUNC>...
  • Page 8 Worldline is neither a deposit nor liability of Australia and New Zealand Banking Group Limited ACN 005 357 522 (“ANZ”) or any of its related bodies corporate (together “ANZ Group”). Neither ANZ nor any other member of the ANZ Group stands behind or guarantees Worldline.

Table of Contents