Sony UBP-X800 Service Manual
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Sony UBP-X800 Service Manual

Blu-ray disc/ dvd player
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UBP-X800 / UBP-UX80 / UBP-X1000ES
SERVICE MANUAL
Ver. 1.2 2017.04
9-930- 450-13
Blu-ray Disc
RDCM
Home Entertainment Business Group
RMT-VB310U / RMT-VB310E
US, Canadian Model
Australian Model
US, Canadian Model
US, Canadian Model
TM
/ DVD Player
SONY
Published by Manual design dept.
US Model
AEP Model
UK Model
UBP-X800
US Model
UBP-UX80
AEP Model
2
UBP-X1000ES
®
2017B6900-1
© 2017.04

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Do you have a question about the UBP-X800 and is the answer not in the manual?

Questions and answers

Vernon umstead
March 21, 2025

Pairing the RMT-VB310U remote to the UBP-UX80 / How do I pair?

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1 comments:
Mr. Anderson
March 21, 2025

The provided context does not contain specific instructions on pairing the RMT-VB310U remote with the Sony UBP-X800. However, most Sony Blu-ray remotes do not require pairing and should work automatically when batteries are inserted. If the remote does not function, try replacing the batteries or ensuring there are no obstructions between the remote and the player. If further setup is needed, refer to the player’s user manual.

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Summary of Contents for Sony UBP-X800

  • Page 1 UBP-X800 / UBP-UX80 / UBP-X1000ES RMT-VB310U / RMT-VB310E SERVICE MANUAL Ver. 1.2 2017.04 US, Canadian Model US Model AEP Model UK Model Australian Model UBP-X800 US, Canadian Model US Model UBP-UX80 US, Canadian Model AEP Model UBP-X1000ES Blu-ray Disc / DVD Player SONY ®...
  • Page 2 Specifications : UBP-X800 EC1/CEK/AU2 Specifications and design are subject to change without notice. System Laser Semiconductor laser Inputs and outputs Jack name Jack type/Output level/Load impedance DIGITAL OUT (COAXIAL) Phono jack /0.5 Vp-p/75 ohms HDMI OUT 1*/2 HDMI 19-pin standard connector * Only HDMI OUT 1 supports 4K and video output.
  • Page 3 Specifications : UBP-UX80/X800 U2/UC2 . Specifications and design are subject to change without notice. System Laser Semiconductor laser Inputs and outputs Jack name Jack type/Output level/Load impedance DIGITAL OUT (COAXIAL) Phono jack /0.5 Vp-p/75 ohms HDMI OUT 1*/2 HDMI 19-pin standard connector * Only HDMI OUT 1 supports 4K and video output.
  • Page 4 Specifications : UBP-X1000ES UC2 Specifications and design are subject to change without notice. System Laser Semiconductor laser Inputs and outputs Jack name Jack type/Output level/Load impedance LINE OUT R-AUDIO-L Phono jack/2 Vrms/10 kilohms DIGITAL OUT (OPTICAL) Optical output jack/–18 dBm (wave length 660 nm) DIGITAL OUT (COAXIAL) Phono jack /0.5 Vp-p/75 ohms HDMI OUT 1*/2...
  • Page 5 Specifications : UBP-X1000ES EC1 Specifications and design are subject to change without notice. System Laser Semiconductor laser Inputs and outputs Jack name Jack type/Output level/Load impedance LINE OUT R-AUDIO-L Phono jack/2 Vrms/10 kilohms DIGITAL OUT (OPTICAL) Optical output jack/–18 dBm (wave length 660 nm) DIGITAL OUT (COAXIAL) Phono jack /0.5 Vp-p/75 ohms HDMI OUT 1*/2...
  • Page 6 General Power requirements Rating: Input 220 V -240 V AC, 50/60 Hz Power consumption 17 W Network standby Less than 2 W (all wired/wireless network ports ON) Dimensions (approx.) 430 mm × 265 mm × 54 mm. (width × depth × height) incl. projecting parts Mass (approx.) 3.9 kg Operating temperature...
  • Page 7 FONCTIONNEMENT. NE REMPLACER CES COMPOSANTS It is best to use only unleaded solder but unleaded solder QUE PAR DES PIÈSES SONY DONT LES NUMÉROS SONT may also be added to ordinary solder. DONNÉS DANS CE MANUEL OU DANS LES SUPPÉMENTS...

  • Page 8: Table Of Contents

    2-9.FFC/Harness Caution Point……………………………………… 3. BLOCK DIAGRAMS 3-1. Frame Harness ............3-2. Overall Block Diagram ..........3-3. Power Block Diagram (UBP-X800/UX80) ....3-4. Power Block Diagram (UBP-X1000ES) ......4. PRINTED WIRING BOARDS 4-1. This Note Is Common For Printed Wiring Boards ..
  • Page 9 TABLE OF CONTENTS Page 5. SERVICE MODE AND ERROR LOG LIST ......6. TROUBLESHOOTING 6-1. Main Flowchart …………………………………………………….. 6-2. Power System Flowchart ………………………………………. 6-3. Remote Control Flowchart ……………………………………. 6-4 FR Board Flowchart ……………………………………………….. 6-5. FC Board Flowchart ………………………………………………. 6-6. Video Section Flowchart ……………………………………….. 6-7.

  • Page 10: Service Note

    SECTION 1 SERVICE NOTE 1-1. DISC REMOVAL PROCEDURE IF THE TRAY CANNOT BE EJECTED (FORCED EJECTION) 1. Remove the side panel left. (Refer to page 2-1 in Disassembly section) 2. Insert a pin or clip in the hole of a drive to open the tray. ❶...

  • Page 11: Test Disc

    1-3. TEST DISC Part No. Description Layer J-2501-378-A ULX-301 Triple Layer (UHD) J-6090-199-A BLX-104 Single Layer J-6090-200-A BLX-204 Dual Layer J-2501-307-A CD (HLX-A1) J-2501-305-A HLX-513 Single Layer (NTSC) J-2501-306-A HLX-514 Dual Layer (NTSC) J-6090-077-A HLX-506 Single Layer (PAL) J-6090-078-A HLX-507 Dual Layer (PAL) 1-3-1.

  • Page 12: Disc Information (Ulx-301)

    1-3-2 Disc Information (ULX-301) Layer 0 ULX-201 Chapter ULX-301 Content Time 9:12 4:00 4:00 4:00 4:00 4:00 4:00 4:00 4:00 3:00 Layer 1 ULX-201 Chapter ULX-301 Content Time 3:19 4:00 4:00 4:00 4:00 4:00 4:00 4:00 4:00 2:30 Layer 2 ULX-301 Chapter 21 22...

  • Page 13: Drive Repairing

    1-4. DRIVE REPAIRING 1-4-1. Preparation ESD Measures It is necessary to check the working space ESD condition before starting the Drive Optical Unit or BU repairs. The ESD-resistance of BD Laser is weaker than DVD/CD Laser. As prevention of ESD destruction, please make sure the working space and human ESD. 1-4-2.

  • Page 14: Bu Repair Guide

    1-4-4. Optical Unit (BU) Repair Guide UBP-X800/UX80 and X1000ES series component structure is as same as conventional BD Players. BD player requires precise read out functions and also secure contents Protection system. Since above requirement, it is necessary to set/adjust BU data to MB serial flash...
  • Page 15 1-4-6. KEM-481AAA/C2R single part packing ❷ ❸ ❶ Take out Top Cushion O pen the box ❹ ❺ ❻ T ake out BU ‘Hol ding area’ ❾ ❽ ❼ Do not touch the area!! T ake out BU f rom ant i static bag Do not re-use antistatic bag!! KEM-481AAA/C2R master carton packing...

  • Page 16: Bu Data Decode Jig

    1-4-7. BU Data Decode Jig • Jigsoft Name : KEM-481 BUDecode Soft • Released : 2017 • Version : 1.0.1 • Software folder contents : cv210.dll, cxcore210.dll, highgui210.dll, MZCV_CLI.dll, MZCVision,dll, KEM-481BUDecode.exe • Software requirements : Windows 7 OS ( Require Microsoft Framework 4.0) Microsoft Office 2007 and above ( Require MS Office 12.0 Object Library) •...

  • Page 17: Md (Mechanical Deck) Assy For Service

    ① Holder Assy, Chuck (CI-J) (A-2166-303-A) MD Assy service parts consists of 2 parts. ② Loading Assy (A-2143-751-A) Above service part ① & ② can be used for both UBP-X800/UX80 and UBP-X1000ES model. Holder Assy, Chuck (CI-J) Loading Assy Tape...

  • Page 18: Disassembly

    SECTION 2 DISASSEMBLY This set can be disassembled in the order shown below. 2-1. DISASSEMBLY FLOW 2-2 SIDE PANEL & Caution: PANEL TOP To keep Hi-Res Audio and EMC Requirement use only the correct screw at its intended location 2-3 CHASSIS TOP 2-4 PANEL FRONT, 2-5 BLUETOOTH, 2-6 MB-1601...

  • Page 19: Top Chassis

    2-3. TOP CHASSIS Eleven Screw +BVTP 3X8 TYPE2 IT-3 (tightening torque = 6.5 to 7.5kgf.cm) Two Screw +BTP 2.6X4 TYPE2 N-S (tightening torque = 3.5 to 4.5kgf.cm) Chassis, Top 2-4. FRONT PANEL, FR-1602 Board and *FC-1603 Board *Flexible Flat Cable (FLM-1001) (CN300) refer caution figure 2-9-1 (Pg:2-5) Flexible Flat Cable (FIM1010) (CN100) refer caution figure 2-9-1 (Pg: 2-5)

  • Page 20: Bluetooth, Wifi And Switching Regulator Board

    2-5. BLUETOOTH, WiFi AND SWITCHING REGULATOR BOARD Four Screw +BVTP 3X8 TYPE2 IT-3 Harness (BM-1003) (tightening torque = 6.5 to 7.5kgf.cm) (CON3) Two Screw (PTP2X5) Harness (PM1006)/*(1007) (tightening torque + 3.5 to 4.5kgf*cm) (CN202) Harness, Coaxial (310MM) *Harness (PA1001) (CON1) (CN201) Caution: Bluetooth (310MM) AC Cord...

  • Page 21: Bd Drive

    2-7. BD DRIVE Two Screw +BVTP 3X8 TYPE2 IT-3 Two Screw (+BV 3X8 CU) (tightening torque = 6.5 to 7.5kgf.cm) (tightening torque = 8.5 to 9.5kgf.cm) Flexible Flat Cable (OPT-1006) (CN201) Flexible Flat Cable (SPD-007) BD DRIVE (CN302) Flexible Flat Cable (LDG-008) (CN301) 2-8.
  • Page 22 2-9 FFC /HARNESS CAUTION POINT < OK > CENTER OF SCREW Hemaron tape (30x5mm)x4pcs 20mm < NG > CENTER OF 2 HOLES *Hemaron tape (30x5mm)x1pcs Figure : 2-9-1 COVER CONNECTOR HOLE TEFLON TAPE EMI TAPE < NG > < OK > Figure : 2-9-2 Note: 1) * - For UBP-X1000ES model only.

  • Page 23: Block Diagrams

    SECTION 3 BLOCK DIAGRAMS : UBP-X800 / UX80 / X1000ES 3-1. FRAME HARNESS Note: * = For UBP-X1000ES model only PS (Power Block) FFC 13P FFC 15P* Mecha Deck (Drive)

  • Page 24: Overall Block Diagram

    3-2. OVERALL BLOCK DIAGRAM : UBP-X800/UX80/X1000ES MB-1601 X1203 Note: For UBP-X1000ES model only* 25MHz * = For UBP-X1000ES IC1301 IC1202 IC1402 IC1401 model only 4K BD Motor CXD90048 CN1403 Ext. DRIVE Driver AN-1605* RS232C 3222 IC1808 IC1002 ADAC Selector DDR3...

  • Page 25: Power Block Diagram (Ubp-X800/Ux80)

    3-3. POWER BLOCK DIAGRAM ( UBP-X800/UX80 ) MT7662U DDR1 SW3.3V_BTW Q506 BT/WLAN PCONT3#/ PCONT4 PCONT3# VREF_0.75V DDR2 Voltage Divider 2.2uH UNSW12V PS401 DCDC1.5V DDR_1.5V L404 3.15A IC403 UNSW3.3V SW3.3V DCDC3.3V L401 Q410 TPS54295PWPR DVDD_CORE 2.2uH TI (2A/2A) DDR3 PCONT2# PCONT5 1.0uH...

  • Page 26: Power Block Diagram (Ubp-X1000Es)

    3-4. POWER BLOCK DIAGRAM (UBP-X1000ES) MT7662U DDR1 SW3.3V_BTW Q506 BT/WLAN PCONT3#/ PCONT4 PCONT3# VREF_0.75V DDR2 Voltage Divider UNSW12V 2.2uH PS401 DCDC1.5V DDR_1.5V L404 3.15A IC403 DCDC3.3V UNSW3.3V SW3.3V L401 Q410 TPS54295PWPR DVDD_CORE 2.2uH TI (2A/2A) DDR3 PCONT2# PCONT5 1.0uH DCDC1.0V L406 IC409 CORE_1.0V...

  • Page 27: Printed Wiring Boards

    SECTION 4 PRINTED WIRING BOARDS 4‐1. THIS NOTE IS COMMON FOR PRINTED WIRING BOARDS : Uses unleaded solders. • : Pattern from the side which enables seeing. • (The other layers’ patterns are not indicated) Caution: Pattern face side: Parts on the pattern face side seen from  (SIDE B) the pattern face are indicated. Parts face side: Parts on the parts face side seen from (SIDE A) the parts face are indicated. Through hole is omitted. • • There are few cases that the part printed on diagram isn’t mounted in this model. : panel designation • Chip parts. • 4‐1...
  • Page 28 4-2 . *AN-1605 BOARD PRINTED WIRING BOARD (SIDE A)
  • Page 29 4-3 . *AN-1605 BOARD PRINTED WIRING BOARD (SIDE B)

  • Page 30: Fc-1603 Printed Wiring Board (Side A)

    4-4 . *FC-1603 PRINTED WIRING BOARD (SIDE A)

  • Page 31: Fc-1603 Printed Wiring Board (Side B)

    4-5 . *FC-1603 PRINTED WIRING BOARD (SIDE B)

  • Page 32: 1602 Printed Wiring Board (Side A)

    4-6 . FR-1602 PRINTED WIRING BOARD (SIDE A)

  • Page 33: 1602 Printed Wiring Board (Side B)

    4-7 . FR-1602 PRINTED WIRING BOARD (SIDE B)

  • Page 34: Mb-1601 Printed Wiring Board (Side A)

    4-8 . MB-1601 PRINTED WIRING BOARD (SIDE A)

  • Page 35: Mb-1601 Printed Wiring Board (Side B)

    4-9 . MB-1601 PRINTED WIRING BOARD (SIDE B)
  • Page 36 4-10. UBP-X800 Power Block (SRV2497WW) A SIDE B SIDE 4-10...
  • Page 37 4-11. UBP-X1000ES Power Block (SRV2513WW) A-side B-side 4-11...

  • Page 38: Service Mode And Error Log List

    Connect the set to AC, and wait initialization cycle complete . Power ON set into normal mode. When User Interface screen (UI) appear, Use Sony BDP remote controller, key in the following SIRCS code. [STOP] -> [Display] -> [PAUSE] -> [ ↑ ] cursor-up While sending of SIRCS code, wait time between each key code must be within 3 second.
  • Page 39 Function Support List Service Mode UBP-X800 / (Top) Category Device UBP-UX80 UBP-X1000ES Diag Device Test 1 USB 2 D/A Converter √ √ 3 IF CON *FDP all ON *Show Strings *LED Sequantial ON *Fan Control ON 4 MIC 5 MFI...
  • Page 40 Service Mode Menu Outline: Service Mode Top Menu It selects to each function from here. output HDMI/Component 480p forcibly. Operation: Select and Activate Diag Menu. Select and Activate Log Menu, Select and Activate Factory Initialize Menu., Select and Activate Network Menu (not Used) Select and Activate Version Up (DISC version Up) Select and Activate System Information Menu.

  • Page 41: Ifcon

    Diag Menu (Device Test) (additional) Front Panel Display: (For FLD display Available model only ) Device Select: : USB D/A Converter : DAC IFCON : IFCON : MIC : MFI : IPC External HDMI : HDMI Transcoder : TRAN Video Test : : VIDEO Audio Test : : AUDIO...
  • Page 42 Diag Menu (Video Test/ Audio Test) Outline: (Window 1) Activate Video Test and Audio Test * Diag (Window 1)Select Video Test Category Operation: Category : Video Test [ENT] [ENT] Activate and display Color Bar [UP][RET] Return to test category selection. [ENT] Show Color Bar (Window 2)Display Color Bar (Window 2)

  • Page 43: Hdd Log

    Log Menu Outline: Display each contents of the log, (Window 1) (Window 1) select log. * Select Log Operation: Activate and Display Error log Activate and Display Command Log [1] Error Log [UP] Move Up cursor [2] HDD Log [DOWN] Move Down cursor [ENT] Activate the selected cursor.

  • Page 44: Factory Initialize

    Factory Initialize Menu Outline: (Window 1) Return all of the player setting to their factory defaults. * Factory Initialize (Window 1) select initialize. Operation: [ENT] Start Initialize When you return a set to the factory defaults, push [1] on this screen. [RET] Return to Top Menu [ENT] Start Factory Initialize...

  • Page 45: Network

    Network Menu (Network Test : Ifconfig) Outline: (Window 1) Network Menu for the wired Ethernet. * Network (Window1)Ifconfig Test Ping Test: I f c o n f i g Operation: [ENT] Activate Ifconfig( Display network setting) (Window 2) [RIGHT] Select Ping Test. * Network [RET] Return to Service Top Menu.
  • Page 46 ( Network Test: Ping) Network Outline: (Window 1) Ping Test for the wired Ethernet. * Network (Window 1)Ping Test Test: I f c o n f i g Ping Operation: Ping To : [LEFT] Select Ifconfig Test. [DOWN] Ping execution preparation. [START] [RET] Return to Service Top Menu.

  • Page 47: System Information

    System Information Outline: (Window 1) Display System Information * System Information (Window 1)Basic Information Menu Operation: Main LSIname: CXD90049GG-BA [RIGHT] Drive Information (delta IOP of a drive is measured ) and Model: BDP12G-CX/CI Wireless device Information (only wireless model) Destination: xx displayed.

  • Page 48: Drive

    Drive Outline： (Window 1) Activate Drive test * Drive (Window 1) Select Drive test category a a ra r am m et e te e r r C C he h ec c k k M M [1] Drive OP data Write Operation：...
  • Page 49 Error Log Information Error LogCode issue note Category ErrorCode ErrorInfo_0 ErrorInfo_1 ErrorInfo_2 ErrorInfo_3 IFCON - Communication 0x03 0x01 0x00 0xXX 0xXX 0x00 No response from Ifcon time out NAND - Unknown Error 0x04 0x00 0x00 0xXX 0xXX 0x00 Unknown/Undeclare Error NAND - Bad Block Marking 0x04 0x01...

  • Page 50: Troubleshooting

    SECTION 6 TROUBLESHOOTING 6-1. Main Flowchart Start (and return from each flowchart) and turn of automatically. Power LED Light up about 10s Are all the power line mentioned 6-2. Power System Flowchart in Power flow (x-x) normal? Check IC401, pin 4 (output) UNSW 1.8V 6-3.
  • Page 51 6-2. Power (System) Flow AC IN Check the output voltages from the power supply block. CN401 pin 1: +12V (UNSW12V) Check that the harness has been inserted CN401 pin 4: +12V (FE_UNSW12V) properly. If there is no problem, replace the power supply block.
  • Page 52 6-3. Remote Control Does Not Operate Check IC100 pin2 +3.3V? Check CN707 pin2 +3.3V? To Power Supply flowchart (MB Board) (FR Board) Check CN100 pin2 +3.3V? Check FFC connection from Change FR Board (FR Board) CN100? Reconnect FFC. If still not Change FR Board improve ->...

  • Page 53: Video Section Flowchart

    6-6. Video Section Flowchart HDMI 1 Video does not appear right Is there power supply to IC101? (#B19: +1.8V , To Power Supply Flowchart #D16: +1.05V, (#E15: +3.3V) Is there power supply to Is IC1102 (#5: +12V To Power Supply Flowchart IC1102? (#4: 5V) Check HTPLG IC101 (#A32: +5V) Check CN1101 (#15/#16)

  • Page 54: Audio (Spdif) Section Flowchart

    6-7. Audio (SPDIF) Section Flowchart Video is output properly? To Video section flowchart Audio does not sound right? To Main Flowchart Is the Drive operation To Drive Flowchart properly? Is there AUDIO digital signal (SPDIF) input to SPDIF circuit? Check SW3.3V To Power Supply Flowchart -------------------------------------- IC101 (CXD90049GG-BA) :...

  • Page 55: Audio (Analog) Section Flowchart

    6-8*. Audio (Analog) Section Flowchart (For UBP-X1000ES model only) MB-1601 Is there Audio signal out at IC101? Replace new MB-1601 Check Audio-L/R Channel (Audio-L: CL1006/ Audio-R: CL1005: 1.5±0.5Vrms) MB-1601 Replace new MB-1601 Is there AK4452 Reset Signal from IC1401 (Pin57)? Check SW3.3V(CL1007) AN-1605 Is there Audio signal out at AN Board?

  • Page 56: Drive Flowchart

    6-9. Drive flowchart Optical Unit (BU) IOP check flow [zz] Optical Unit (BU) Replacement flow [yy] ~ Before BU Replacement Remove defective BU assy from Loading The following cases need Enter Service Mode (HOME) Assy OP Data Write: Press <STOP><DISPLAY><PAUSE><↑> (1) Replace BU (MB is original) Remove insulator and weight from defective BU...

  • Page 57: Ethernet Flowchart

    6-10. Ethernet flowchart Cannot connect with the network, cannot update through the network Is the LAN cable plugged in properly? Plug in the LAN cable firmly Is the LED of the hub router lit? (LINK To Power System Flowchart Is power supplied to the MB board? LED) Replace the MB board.
  • Page 58 6-12. USB (Front) Device Flow USB device is not recognized Poor contact of the USB device. Insert the USB device again. If USB connector damage replace FR board. Is it recognized when the power is turned OFF and then ON again? Is 5V present at CN201 board) Replace the FFC between the...

  • Page 59: Repair Parts List

    Ref. No. Part No. Description Remark *1 4-685-341-01 PANEL, TOP *2 X-2593-975-1 PANEL ASSY, FRONT UBP-X800/UX80 *2 X-2593-976-1 PANEL ASSY, FRONT (CI) UBP-X1000ES 3 A-2167-691-A SERVICE ASSY, FR UBP-X800/UX80 3 A-2167-691-A SERVICE ASSY, FR UBP-X1000ES *4 4-685-342-01 PANEL, SIDE (R)

  • Page 60: Main Chassis Section

    é. Ref. No. Part No. Description Remark 1 A-2167-484-A SERVICE ASSY, BT 2 1-474-677-11 SWITCHING REGULATOR(SRV2513WW) UBP-X1000ES 2 1-474-675-11 SWITCHING REGULATOR(SRV2497WW) UBP-X800/UX80 3 A-2167-600-A SERVICE ASSY, MB UBP-X1000ES:UC2 3 A-2189-080-A SERVICE ASSY, MB UBP-X1000ES:EC1 3 A-2167-482-A SERVICE ASSY, MB UBP-X800:U2/UX80:U2...

  • Page 61: Bd Section

    The components identified by mark or dotted line with mark are critical for safety. Replace only with part number specified. 7-1-3. BD SECTION Les composants iden tifi és par une marque sont critiquens pour la sécurité. Ne les remplace r que par une pièce portant le numéro spécifi é.

  • Page 62: Accessories

    Ne les remplace r que par une pièce portant le numéro spécifi é. Power Supply Cord Remote Commander Ref. No. Part No. Description Remark 1 1-836-883-12 POWER-SUPPLY CORD UBP-X1000ES:UC2 1 1-835-200-12 POWER SUPPLY CORD UBP-X1000ES:EC1 UBP-X800:U2,UC2/UX80:U2,UC2/ 2 1-493-284-11 REMOTE COMMANDER (RMT-VB310U) X1000ES:U2,UC2 2 1-493-282-11 REMOTE COMMANDER (RMT-VB310E) UBP-X800:CEK,EC1,AU2/X1000ES:EC1...
  • Page 63 REVISION HISTORY Ver. Date Description of Revision 2017.01 Add Service Part-FFC x4; AC Inlet x1 2017.01 Remove Service part – Chassis, Top 2017.04 Add Part List for UBP-X1000ES:EC1 •Service Assy, MB •Power Supply Cord •Remote Commander...

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Ubp-ux80Ubp-x1000esRmt-vb310uRmt-vb310e

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