Download Print this page

Advertisement

Quick Links

T
B
S
READMILL
ELT
PEED
T
G
ROUBLESHOOTING
UIDE
FOR
T101-05, T101-07, TR5, TR3 T
READMILLS
J
H
T
- TCMT
OHNSON
EALTH
ECH
V1.2 - U
1/12/2023
PDATED

Advertisement

loading
Need help?

Need help?

Do you have a question about the T101-05 and is the answer not in the manual?

Questions and answers

Janice Greco
April 22, 2025

The display has dashes

Summary of Contents for Horizon Fitness T101-05

  • Page 1 READMILL PEED ROUBLESHOOTING UIDE T101-05, T101-07, TR5, TR3 T READMILLS - TCMT OHNSON EALTH V1.2 - U 1/12/2023 PDATED...
  • Page 2 ABLE OF ONTENTS Contents INTRODUCTION ..........................3 Initial Checklist ................................... 3 Flowchart ............................6 Root Causes ............................8 Mis-adjusted or faulty belt speed sensor ..........................9 High belt/deck friction triggering overcurrent protection ....................... 10 Cell phone or other RF causing console glitches ........................11 Worn or damaged motor commutator/brushes or other motor failure .................
  • Page 3 LOWCHART Table of Contents INTRODUCTION There are many possible root causes of belt speed control issues on Retail/IPO treadmill models. This document will help diagnose those issues and suggest possible corrective actions – settings, adjustments, or part replacement. Are there reported speed control issues after a software update? See section Treadmill Slower after Software Update Initial Checklist...
  • Page 4: Flow Chart

    LOWCHART Table of Contents 8. If the treadmill feels like it’s not running at the correct speed consistently, it may need to be calibrated. See instructions for how to do that see here (T101, TR5, TR3 only). Belt Speed Troubleshooting Troubleshooting Guide...
  • Page 5 LOWCHART Table of Contents 9. When the STOP button is pressed, the treadmill may enter a PAUSE state. Pressing START again can cause the belt to return to whatever speed it was set to when STOP was first pressed. 10. When starting the running belt from a stopped/paused state, stand on the siderails until the belt reaches a steady speed.
  • Page 6 LOWCHART Table of Contents Flowchart Resets to idle/P1 or Dashes on display or E# error displayed • End of workout/ workout includes automatic speed changes • Intentional or Intermittent E-stop disconnection • Errors from UCB software Belt stop after detecting other fault •...
  • Page 7 LOWCHART Table of Contents Mis-adjusted or faulty belt speed sensor • • Low tension allowing belt slippage Drive belt damage or tension • Damage to rear roller • • Mis-adjusted or faulty belt speed sensor Belt Speed Troubleshooting Troubleshooting Guide...
  • Page 8 AUSES Table of Contents Root Causes All known possible root causes of belt speed control faults, in order of frequency: 1. Mis-adjusted or faulty belt speed sensor 2. High belt/deck friction triggering overcurrent protection 3. Cell phone or other RF causing console glitches 4.
  • Page 9 Table of Contents Mis-adjusted or faulty belt speed sensor T101-05, T101-07, TR5, TR3 The position of the magnetic speed sensor is extremely sensitive on the models listed above. Being too close or too far away from the magnet on the front roller can cause several possible indications: ‘Jerky’...
  • Page 10 High belt/deck friction triggering overcurrent protection T101-05, T101-07, TR5, TR3 The MCB measures the motor current and triggers self-protection when the motor is drawing too much current. When this occurs, the belt will come to a stop but the console will continue operating the workout –...
  • Page 11 AUSES Table of Contents Cell phone or other RF causing console glitches T101 Modern 4G & 5G cell phones can transmit with enough power to potentially cause console software glitches. Additionally, other transmitters have been observed to cause intermittent issues. Commonly, this will cause console display glitches –...
  • Page 12 Table of Contents Worn or damaged motor commutator/brushes or other motor failure T101-05, T101-07, TR5, TR3 With the electrical power present in and many moving parts that make up the belt drive motor, normal wear can cause it to fail. This wear is accelerated by many factors including user weight, speed, incline, belt &...
  • Page 13 AUSES Table of Contents If the motor does not move when a battery is connected and no ‘braking’ force is felt connecting the leads to one another, the motor will need to be serviced or replaced. Refer to Inspecting and cleaning the motor for additional information.
  • Page 14 Table of Contents Motor Control Board (MCB) failure T101-05, T101-07, TR5, TR3 The MCB takes electricity from the outlet and converts it to power for the console, as well as translates control signals from the console to drive the belt & incline motors.
  • Page 15 AUSES Table of Contents Damaged console cable/console cable too short (after incline) T101, TR5, TR3 The console cable is the link between the console and MCB, carrying console power and control signals between the different parts of the treadmill. The console cable can be damaged in numerous ways: pinched or crushed by incorrect routing, kinked around sharp bends, or knicked when a fastener is tightened into it, for example.
  • Page 16 AUSES Table of Contents To inspect the console cable: 1. Disconnect power and remove the motor cover. Locate the socket on the MCB where the console cable connects and ensure that connection is secure. 2. Trace the console cable along its routing, paying special attention to any irregularities in the shape or size of the cable.
  • Page 17 AUSES Table of Contents Intermittent Emergency Stop connection Any treadmill model: If the Emergency Stop key isn’t making consistent electrical contact, several symptoms can appear. The vibration & movement of the console while a user walks/runs on the belt can be enough to cause intermittent e-stop connection problems.
  • Page 18 AUSES Table of Contents To function properly, the running belt must be properly tensioned and centered. If it is not, it may cause undue noise as it rubs to one side or may appear to ‘stall’ or ‘hesitate’ on each footfall. If the belt is very loose, it may not move at all with a user on the running surface.
  • Page 19 AUSES Table of Contents 1. Consider whether the belt & deck have been properly lubricated or are worn. Review & follow lubrication instructions included in the treadmill Owner’s Manual or Treadmill Belt & Deck Guide. Replace the belt & deck of either show signs of wear or problems reoccur. 2.
  • Page 20 Interval Keys. Confirm that the user isn’t inadvertently commanding the speed change manually. Treadmill error codes T101-05, T101-07 Treadmills are able to detect some fault conditions and set an error code on the console, providing some assistance in diagnosis. Depending on the error code and particular treadmill model, the causes and solutions vary slightly.
  • Page 21 AUSES Table of Contents 5. Stand on the running belt; hold the handlebar and push the belt at a walking pace. The belt should rotate freely, with no unusual noises or grinding. If anything abnormal is noted, consider Worn or damaged motor commutator/brushes or other motor failure, Damage to rear roller, or...
  • Page 22: Updating Console Software

    AUSES Table of Contents Damaged console cable 3. Belt starts moving, then stops after some length of time (1-30 minutes) with a user on the running belt High belt/deck friction Low tension allowing belt slippage or Drive belt damage or tension 4.
  • Page 23 AUSES Table of Contents Inspecting and cleaning the motor (Technician only) Inspection and cleaning of the motor internals & wear parts can help diagnose or correct a motor issue. 1. Disconnect power and remove the motor cover, if not already done. 2.
  • Page 24 AUSES Table of Contents b. Depress the silver brush spring holder towards the rotor, and slide it away from the flywheel side of the motor. Carefully allow the brush spring to push the holder away from the brush and out of the motor, collecting the holder and spring as they come out. c.
  • Page 25: Change Log

    AUSES Table of Contents Change Log Version Date Details 2022-8-01 Original Version Jake Sleppy Added Treadmill Slower after Maxwell Anderson 2022-10-06 Software Update section & Changelog Updated Treadmill Issues after Software Update section. Added 2023-1-11 Jake Sleppy reference to above section in E-1 Error.

This manual is also suitable for:

T101-07Tr5Tr3