Ricoh IM 550F Field Service Manual
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Ricoh IM 550F Field Service Manual

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IM 550F/600F/600SRF
P 800/801
Machine Code:
D0BT/D0BV/D0BW/M0CG/M0CH
Field Service Manual
Ver 1.0
Latest Release: June, 2019
Initial Release: June, 2019
(c) 2019 Ricoh Co.,Ltd.

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Summary of Contents for Ricoh IM 550F

  • Page 1 IM 550F/600F/600SRF P 800/801 Machine Code: D0BT/D0BV/D0BW/M0CG/M0CH Field Service Manual Ver 1.0 Latest Release: June, 2019 Initial Release: June, 2019 (c) 2019 Ricoh Co.,Ltd.
  • Page 3 Important Safety Notices Warnings, Cautions, Notes In this manual, the following important symbols and notations are used.  A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury.  A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property.
  • Page 4 Safety Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged. The plug should be near the machine and easily accessible. Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 5 18. When using a vacuum cleaner around the machine, keep others away from the cleaner, especially small children. 19. For machines installed with the anti-tip components: The anti-tip components are necessary for meeting the requirements of IEC60950-1, the international standard for safety. The aim of these components is to prevent the products, which are heavy in weight, from toppling as a result of people running into or leaning onto the products, which can lead to serious accidents such as persons becoming trapped under the product.
  • Page 6 with the manufacturer’s instructions. Handling Toner  Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling toner on clothing or the hands.  If toner is inhaled, immediately gargle with large amounts of cold water and move to a well- ventilated location.
  • Page 7 Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field.
  • Page 8 Symbols and Abbreviations This manual uses the following symbols and abbreviations: Symbols: Screw Black screw Connector Flexible flat cable (FFC) Hook Clamp Clip ring E-ring C-ring Timing belt Spring Location of a screw(s) to be tightened or loosened. Location of a connector(s), clamp(s) or spring(s) to be removed Direction (Rotating or moving) Abbreviations: Abbreviations such as (M1), (S1), or (TH1) after the names of some electrical components indicate that...
  • Page 9 Destination: Abbreviation Destination EU (-27) European Union AP (-29) Asia-Pacific CHN (-21,-25) China...
  • Page 10 Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
  • Page 11 • The product names of Windows Vista are as follows: Microsoft® Windows Vista® Ultimate Microsoft® Windows Vista® Business Microsoft® Windows Vista® Home Premium Microsoft® Windows Vista® Home Basic Microsoft® Windows Vista® Enterprise • The product names of Windows 7 are as follows: Microsoft® Windows® 7 Home Premium Microsoft®...
  • Page 12 Accessory Check ..........................21 Installation Procedure ........................22 Turning the power on/Initial Settings ....................23 Important Notice on Security Issues (IM 550F/IM 600F/IM 600SRF Only) ........26 Settings According to the Service Contract ..................31 Moving the Machine .......................... 32 Transporting the Machine .........................
  • Page 13 Overview ............................165 SD Card Appli Move ........................165 Move Exec ............................165 Undo Exec ............................166 OCR Unit Type M13 (D3AC-23, 24, 25) (IM 550F/600F/600SRF Only) ..........167 Accessory Check ..........................167 Installation Procedure ........................167 Recovery Procedure ........................170 PostScript3 Unit Type M40 (IM 550F/600F/600SRF) ................
  • Page 14 Installation Procedure ........................175 VM CARD Type M37 .......................... 176 Accessory Check ..........................176 Installation Procedure ........................176 DataOverwriteSecurity Unit Type M19 (D3BS-03) (IM 550F/600F/600SRF Only) ......177 Overview ............................177 Accessory Check ..........................177 Before You Begin the Procedure ....................177 Installation Procedure ........................
  • Page 15 Special Tools ............................224 Image Adjustment ..........................225 Printing ............................225 Scanning (IM 550F/600F/600SRF Only) ..................227 DF Image Adjustment (IM 550F/600F/600SRF Only) ..............227 SMC Storage ............................229 Factory SP Settings ..........................230 IM 550F/600F/600SRF ........................230 P 800/801 ............................233 Exterior Covers (IM 550F/600F/600SRF) ..................
  • Page 16 Rear Upper Cover ........................... 294 Rear Middle Cover .......................... 296 Rear Lower Cover ........................... 298 Controller Cover ..........................299 Operation Panel Unit (IM 550F/600F/600SRF) .................. 301 Operation Panel Unit ........................301 Internal Parts........................... 305 Operation Panel (P 800/801) ......................306 Operation Panel ..........................
  • Page 17 Connect-Left PCB (PCB20) ......................382 Fusing Thermistor Connection PCB ....................383 Power Pack (PCB19) ........................384 PSU (PCB18) ..........................386 HDD (OT2) (IM 550F/600F/600SRF Only) ..................390 When Installing the Flat Cable ......................391 Fans ..............................402 PSU Fan (FAN3) ..........................402 Direction of Installing the Fans .......................
  • Page 18 Finisher Side-to-Side Registration Adjustment ................451 System Maintenance ........................456 Service Program Mode ........................456 SP Tables ............................456 Firmware Update (IM 550F/600F/600SRF Only) ................457 Overview of Firmware Update ......................457 Firmware Update (Removable Media) ................... 460 Firmware Update (Smart Firmware Update) .................. 473 Firmware Update (Remote Firmware Update) ................
  • Page 19 SC Logging ............................. 529 SC Automatic Reboot (IM 550F/600F/600SRF) ................529 Service Call 101-195 .......................... 532 SC100 (Engine: Scanning) (IM 550F/600F/600SRF Only) ............532 SC100 (Engine: Others) ......................... 543 Service Call 202-270 .......................... 544 SC200 (Engine: Image Writing) ...................... 544 Service Call 302-396 ..........................
  • Page 20 Others ............................. 622 Detailed Descriptions ........................646 Product Overview ..........................646 Component Layout/Paper Path ...................... 646 Parts Layout ............................ 648 Scanner Unit (IM 550F/600F/600SRF Only) ..................656 Laser Unit ............................657 Development Unit ..........................658 Drum Unit ............................659 Drum ............................... 659 Cleaning Unit ..........................
  • Page 21 Paper Feed Unit ..........................667 Bypass Tray Unit ..........................669 DF (IM 550F/600F/600SRF Only) ...................... 670 Internal Finisher ..........................672 Specifications ..........................672 Component Layout ......................... 672 Electrical Component Layout ......................674 Paper Feed ............................. 676 Finisher Free Run ........................... 680 Replacing the Finisher Main Board (PCB29) .................
  • Page 22 Software Update ..........................743 Troubleshooting ..........................749 Problems and Errors Related to Hardware ..................749 Errors Related to Applications ......................750 Factory Reset and Restoration ....................... 751 Errors that occur during application update from an SD card ............752 Errors that occur during update from the eDC Server ..............754 Other Troubleshooting ........................
  • Page 23 1.Product Information 1. Product Information Guidance for Those Who are Familiar with The Predecessor Product IM 550F/600F/600SRF IM 550F/600F/600SRF (This machine) 501SPF/601SPF ARDF SPDF Print speed MF 501SPF: IM 550F: 55ppm 50ppm MF 601SPF: IM 600F/600SRF: 60ppm 60ppm Toner 25k toner IM 550F: 25.5k toner...
  • Page 24 1.Product Information Machine Codes and Peripherals Configuration Main Machine Item Machine Code IM 550F D0BT-17 (NA) D0BT-27 (EU) D0BT-29 (AP) IM 550FG D0BT-51 (NA, GSA model) IM 600F D0BV-17 (NA) D0BV-27 (EU) D0BV-29 (AP) IM 600SRF D0BW-17 (NA) D0BW-27 (EU)
  • Page 25 1.Product Information Options Item Machine Code 550F/600F/600SRF 800/801 Paper Feed Unit PB1160 D3G7-01 (NA/EU/AP) Caster Table Type M40 D0C7-01 OCR Unit Type M13 D3AC-23 (NA) D3AC-24 (EU) D3AC-25 (AP) IPDS Unit Type M40 M0CK-04 (NA) M0CK-05 (EU) M0CK-06 (AP) XPS Direct Print Option Type M40 M0CK-01 (NA) M0CK-02 (EU) M0CK-03 (AP)
  • Page 26 1.Product Information Item Machine Code 550F/600F/600SRF 800/801 Enhanced Security HDD Option D792-09 Type M10 Hard Disk Drive Option Type P8 M500-05 NFC Card Reader Type M24 D3CP-08 DataOverwriteSecurity Unit Type D3BS-03 Optional Counter Interface Unit Type B870-21 Fax Connection Unit Type M37 D3GF-15 (NA) D3GF-16 (EU) D3GF-17 (AP)
  • Page 27 1.Product Information Specifications See "Appendices" for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment...
  • Page 28 2.Installation 2. Installation Installation Requirements Environment Optimum Environmental Conditions Permissible and recommended temperature and humidity ranges are as follows: • White area: permissible range • Blue area: recommended range Service Environmental Conditions The service environmental conditions are as follows: • Temperature: 50 to 90.5 °F (10 to 32.5 °C) (But temperature should be 86 °F (30 °C) or less when humidity is 80%.) •...
  • Page 29 Minimum Space Requirements Place the machine near the power source, and provide clearance as shown: Rear: Over 300 mm (11.9") IM 550F/600F, P 800/801: Right: Over 100 mm (3.9") IM 600SRF: Right: Over 300 mm (11.9") Front: Over 500 mm (19.7") Left: Over 300 mm (11.9")
  • Page 30 2.Installation IM 550F/600F W×D×H (including DF and operation panel): 480 × 539 × 644 mm (18.9" × 21.3" × 25.4") • [A]: 480 mm (18.9") • [B]: 644 mm (25.4") IM 600SRF W×D×H (including DF and operation panel): 480 × 543 × 740 mm (18.9" × 21.4" × 29.2") •...
  • Page 31 Avoid multi-wiring. • Be sure to ground the machine. Input voltage IM 550F/600F/600SRF • NA: 120 to 127 V, 11.5 A, 60 Hz ± 2% • EU/AP: 220 to 240 V, 6 A, 50 Hz ± 2%/60 Hz ± 2% P800/801 •...
  • Page 32 2.Installation Main Machine Installation Installation Flowchart Accessory Check IM 550F/600F/600SRF Check the quantity and condition of these accessories. Description Q’ty Tray adjuster Sheet: How to hold Auxiliary tray Power cord Starter toner Waste toner bottle Telephone cable with ferrite core...
  • Page 33 2.Installation Description Q’ty Manual: Safety Manual: Setup Sheet: Air Sheet: Security Sheet: Safety Sheet: EULA (End User License Agreement) Sheet: TRCU *1 IM 600SRF only. P 800/801 Check the quantity and condition of these accessories. Description Q’ty Decal: Paper grade NFC tag Tray adjuster Power cord...
  • Page 34 2.Installation NA only: The user can load HLT size paper by mounting the attachment to the paper feed tray. IM 600SRF: When lifting the machine, hold only the specified parts as shown below. Turning the power on/Initial Settings Connect the power cord to the power connector at the back of the machine.
  • Page 35 2.Installation Connect the power cord to the wall outlet. Press the main power switch. The machine starts up. Following the start screen, the language select screen appears. Select the language to use, and then press [Next]. The administrator password setting screen appears. If your customer change the password soon, go to step 6.
  • Page 36 2.Installation 3. Go to step 8. Press [Set Up Later], and then press [Next] according to the instructions on the screen. The Installation Settings screen appears. Press [X]. The following message is displayed. Uncheck the check box, and then press [OK]. 10.
  • Page 37 For Administrator 1, do the same procedure as steps 1 and 2. Press [OK]. The home screen is displayed. Important Notice on Security Issues (IM 550F/IM 600F/IM 600SRF Only) In order to increase the security of the MFP, and to ensure that the customer sets the administrator...
  • Page 38 2.Installation Overview The following Program/Change Administrator screen appears at the first power-up. When the customers set the administrator/supervisor login password, the screen disappears and the home display appears. The customer, however, can make this screen disappear with the following procedure if there is no need to set the password. On the Program/Change Administrator screen, press [Change] next to Supervisor and then press [OK] without entering any password.
  • Page 39 2.Installation Change the Supervisor login password. Enter a password. Press [OK].
  • Page 40 2.Installation Confirm the password. Press [OK]. Change the Administrator 1 login password.
  • Page 41 2.Installation Enter the password. 10. Press [OK]. 11. Confirm the password.
  • Page 42 1: ON 930-001 When enabled: • The counter menu shows immediately after you push the "Menu" key. In IM 550F/IM 600F/IM 600SRF, "Counter Method" (SP5-045-001) sets the type of the counter. • You can print the counter from the counter menu.
  • Page 43 Remove peripherals physically attached to the main machine: paper feed unit. • Keep the machine horizontal and move it slowly. Tipping or excessive vibrations may damage the machine. Transporting the Machine Open the front cover. IM 550F/IM 600F/IM 600SRF: Push the button [A] and open the front cover [B].
  • Page 44 2.Installation P 800/801: Open the upper cover [A], and then open the front cover [B]. Release the lock lever [A] by rotating it towards you, and then remove the toner cartridge [B]. This prevents toner leakage caused by vibration during transport. Make sure there is no paper left in the paper trays.
  • Page 45 2.Installation Rear-right side Lift the machine, and then move it horizontally to the new location. If you have removed the stands for Caster Table Type M40, reattach them.
  • Page 46 2.Installation Caster Table Type M40 Accessory Check Description Q’ty Stands Caster table Manual: Installation Guide RoHS sheet RoHS decal • The joint brackets and screws [A] for installation are stored in the accessory box [B] on the underside of the caster table. •...
  • Page 47 When installing with the paper feed unit Installation by service representative may be required when installing Caster Table Type M40 with Paper Feed Unit PB1160, depending on the machine configuration. Machine IM 600SRF IM 550F/600F P 800/801 Configuration Printer With 1 to 4 PFU...
  • Page 48 When installing with the caster table Installation by service representative may be required when installing Paper Feed Unit PB1160 with Caster Table Type M40, depending on the machine configuration. Machine IM 600SRF IM 550F/600F P 800/801 Configuration Printer With 1 to 4 PFU...
  • Page 49 2.Installation procedure. • You need two or more persons to lift the main machine. The main machine is highly unstable when it is lifted by one person and may cause injury or property damage. • Be sure to hold the specified positions when lifting the machine. Pull out the paper feed tray [A] of the optional paper feed unit.
  • Page 50 2.Installation Check the following items in the package. Description Q’ty Joint bracket A Joint bracket B Joint bracket C Joint bracket D Joint bracket E Screws: polished round/spring (M4×10) Hexagon flange screws (M4×8) Tapping bind screws (3×8) Screws (M3×6) Install the accessory bracket on the caster table. Use the screws removed in Step 3.
  • Page 51 2.Installation Install the optional paper feed unit [A] on the caster table [B]. • There are two upright pins [A] on the caster table. Align them with the holes in the underside of the optional paper feed unit. • The hole [A] in the caster table indicates the front side of the caster table.
  • Page 52 2.Installation Open the rear cover [A] of the optional paper feed unit. Install the joint bracket A [A] on the rear side with the hexagon flange screw (M4×8).
  • Page 53 2.Installation 10. Install the joint bracket A [A] on the rear side with the hexagon flange screw (M4×8). 11. Close the rear cover of the optional paper feed unit. 12. Remove the paper feed tray [A] by pulling it out.
  • Page 54 2.Installation 13. Install the joint bracket B [A] on the front side with the hexagon flange screw (M4×8). • When you install two or more optional paper feed units, please refer to When installing two or more optional paper feed units.
  • Page 55 2.Installation carefully lower the upper paper feed unit. Open the rear cover [A] of the optional paper feed unit. Install the joint bracket E [A] on the rear right side to secure the optional paper feed unit and lower paper feed unit. Open the rear cover [A] of the lower paper feed unit, and then secure the joint bracket installed in...
  • Page 56 2.Installation the previous step with the screw (M3×6). Install the joint bracket D [A] on the rear left side to secure the optional paper feed unit and lower paper feed unit. Open the rear cover [A] of the lower paper feed unit, and then secure the joint bracket installed in the previous step with the screw (M3×6).
  • Page 57 2.Installation Remove the paper feed tray [A] by pulling it out. Install the joint bracket C [A] on the front side to secure the upper paper feed unit and lower paper feed unit with the tapping bind screw (3×8). If you install more optional paper feed units, repeat Steps 1 to 8.
  • Page 58 2.Installation Installing the main machine on the optional paper feed unit Install the main machine [A] on the optional paper feed unit [B]. • There are two upright pins [A] on the optional paper feed unit. Align them with the holes in the underside of the main machine, and then carefully lower the machine.
  • Page 59 2.Installation Install the joint bracket E [A] on the rear right side to secure the main machine and paper feed unit. Open the rear cover [A] of the paper feed unit, and then secure the joint bracket installed in the previous step with the screw (M3×6).
  • Page 60 2.Installation Install the joint bracket D [A] on the rear left side to secure the main machine and paper feed unit. Open the rear cover [A] of the paper feed unit, and then secure the joint bracket installed in the previous step with the screw (M3×6).
  • Page 61 2.Installation unit with the tapping bind screw (3×8). Put back the paper feed trays. 10. Attach the two stands [A] provided with the caster table on the front and left sides with the screws (polished round/spring (M4×10)). 11. Attach the two stands [A] provided with the caster table on the rear and right sides with the screws...
  • Page 62 2.Installation (polished round/spring (M4×10)).
  • Page 63 2.Installation Optional Counter Interface Unit Type M12 (IM 550F/600F/600SRF Only) Accessory Check Description Q’ty MKB board Tapping screw: M3x6 Cable tie Plastic standoff Harness clamp: LWS-0711 Harness EMC address decal Installation Procedure (IM 600SRF) Turn OFF the main power, and unplug the machine power cord before starting the following procedure. Open the rear upper cover [A].
  • Page 64 2.Installation it in the direction of the blue arrow. • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover. Insert a flathead screwdriver in the order of , and to release the three hooks of the rear right stay [A].
  • Page 65 2.Installation Release the hook and remove the rear right stay [A]. • Be careful not to damage the hooks on the inside of the rear right stay when you remove or install the rear right stay.
  • Page 66 2.Installation Push the button [A] and open the front cover [B]. Release the hook [A] of the right upper cover [B] by opening the cover in the direction of the arrow. Release the hooks [A] of the right upper cover [B] by lifting the bottom right of the cover, and then remove the cover.
  • Page 67 2.Installation remove or install the right upper cover. Remove the bracket [A]. Connect the harness (13 pins) to CN3 [A] and connect the harness from the optional counter device to CN4 [B] on the optional counter interface board. Then, install three plastic standoffs as shown below.
  • Page 68 2.Installation 10. Install the three plastic standoffs in the three holes of the mainframe. 11. Pass the harness through the holes [A] and [B], and then connect the other end to CN112 [C] on the BiCU. 12. Clamp the harness using the clamps installed in the mainframe.
  • Page 69 [A], and pass it through the rear right stay using the hole opened in step 13. 15. Reassemble the machine. Installation Procedure (IM 550F/600F) • Turn OFF the main power, and unplug the machine power cord before starting the following...
  • Page 70 2.Installation Open the rear upper cover [A]. Insert a flathead screwdriver into [A] to release the hook on the inside of the controller cover [B]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating it in the direction of the blue arrow.
  • Page 71 2.Installation or install the controller cover. Insert a flathead screwdriver in the order of to release the three hooks of the rear left stay [A]. Remove the rear right stay [A]. • Be careful not to damage the hooks on the inside of the rear left stay when you remove or install the rear right stay.
  • Page 72 2.Installation Push the button [A] and open the front cover [B]. Release the hook [A] of the right upper cover [B] by opening the cover in the direction of the arrow. Remove the right upper cover [A] by inserting a flathead screwdriver into [B]. •...
  • Page 73 2.Installation remove or install the right upper cover. Remove the bracket [A]. 10. Install the four stud stays as shown below. 11. Install the optional counter interface board [A] on the four stud stays.
  • Page 74 2.Installation 12. Connect the harness (13 pins) to CN3 [A] on the optional counter interface board. 13. Pass the harness through the holes [B] and [C], and then connect the other end to CN112 [D] on the BiCU. 14. Bind the harness with the harness bind [A] as shown below. 15.
  • Page 75 2.Installation 16. Remove the knockout [A] of the rear right stay [B] with a pair of nippers. Then pass the harness which is connected to the optional counter interface in the previous step. 17. Route the harness of the optional counter device as shown below, clamp it with the existing clamp [A], and pass it through the rear right stay using the hole opened in step 16.
  • Page 76 2.Installation NFC Card Reader Type M24 (IM 550F/600F/600SRF Only) Accessory Check Description Q’ty NFC card reader Upper cover Base cover Hoop and loop fastener USB cable Ferrite core FG clamp Tapping screw: 3×8 EMC address decal Caution Sheet Caution Chart Installation Procedure (IM 600SRF) Turn OFF the main power, and unplug the machine power cord before starting the following procedure.
  • Page 77 2.Installation Open the rear upper cover [A]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating it in the direction of the blue arrow. • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover.
  • Page 78 2.Installation Insert a flathead screwdriver in the order of , and to release the three hooks of the rear right stay [A]. Release the hook and remove the rear right stay [A]. • Be careful not to damage the hooks on the inside of the rear right stay when you remove or install the rear right stay.
  • Page 79 2.Installation Push the button [A] and open the front cover [B]. Release the hook [A] of the right upper cover [B] by opening the cover in the direction of the arrow. Release the hooks [A] of the right upper cover [B] by lifting the bottom right of the cover, and then remove the cover.
  • Page 80 2.Installation remove or install the right upper cover. Insert a flathead screwdriver at [A] to release the hook of the scanner front cover [B]. Release the two hooks of the scanner front cover [A]. 10. Insert a flathead screwdriver at [A] to release the hook, and then remove the scanner front cover [B].
  • Page 81 2.Installation • Be careful not to damage the hooks on the inside of the scanner front cover when you remove or install the scanner front cover. 11. Release the two hooks of the operation panel arm upper cover [A]. 12. Remove the operation panel arm upper cover [B]. •...
  • Page 82 2.Installation when you remove or install the operation panel arm upper cover. 13. Remove the hinge cover [A] from the operation panel. 14. Make a loop at the end of the USB cable [A], and then attach the ferrite core [B], as shown below.
  • Page 83 2.Installation • Attach the ferrite core at a distance of 4.0 cm (1.6 inch) [A] from the end of USB cable. 15. Peel off the conductive tape [A] from the USB cable [B]. 16. Insert the USB cable [A] into the USB connector of the operation panel. •...
  • Page 84 2.Installation slot of the operation panel. 17. Route the USB cable [A] to the right side of the machine. 18. Secure the USB cable [A] with the clamp.
  • Page 85 2.Installation 19. Remove the screw [A] from the operation panel arm. 20. Install the FG clamp [A] to the operation panel arm. • When installing the FG clamp, bind the USB cable [B] with the FG clamp [A]. Make sure to bind the part where the coating is stripped partially.
  • Page 86 2.Installation 21. Attach the hook and loop fastener [A] to the base cover [B] at the position shown below. 22. Peel off the mount from the hook and loop fastener, and then attach the NFC card reader [A] to the base cover [B] at the position shown below.
  • Page 87 2.Installation 23. Peel off the mount [A] of the seal from the back side [B] of the base cover. 24. Fit the notch part [A] of the base cover [B] into the right upper cover [C] of the main machine, and then attach it.
  • Page 88 2.Installation the right upper cover. 26. Connect the USB cable [A] to the NFC card reader [B]. 27. Attach the upper cover [A] to the base cover [B]. 28. Reassemble the machine.
  • Page 89 2.Installation Installation Procedure (IM 550F/600F) • Turn OFF the main power, and unplug the machine power cord before starting the following procedure. Open the rear upper cover [A]. Insert a flathead screwdriver into [A] to release the hook on the inside of the controller cover [B].
  • Page 90 2.Installation it in the direction of the blue arrow. • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover. Insert a flathead screwdriver in the order of , and to release the three hooks of the rear left stay [A].
  • Page 91 2.Installation • Be careful not to damage the hooks on the inside of the rear left stay when you remove or install the rear right stay. Push the button [A] and open the front cover [B]. Release the hook [A] of the right upper cover [B] by opening the cover in the direction of the arrow.
  • Page 92 2.Installation Remove the right upper cover [A] by inserting a flathead screwdriver into [B]. • Be careful not to damage the hooks on the inside of the right upper cover when you remove or install the right upper cover. Insert a flathead screwdriver at [A] to release the hook of the scanner front cover [B].
  • Page 93 2.Installation 10. Release the two hooks of the scanner front cover [A]. 11. Insert a flathead screwdriver at [A] to release the hook, and then remove the scanner front cover [B]. • Be careful not to damage the hooks on the inside of the scanner front cover when you remove or install the scanner front cover.
  • Page 94 2.Installation 12. Release the two hooks of the operation panel arm upper cover [A]. 13. Remove the operation panel arm upper cover [B]. • Be careful not to damage the hooks on the inside of the operation panel arm upper cover when you remove or install the operation panel arm upper cover.
  • Page 95 2.Installation 14. Remove the hinge cover [A] from the operation panel. 15. Make a loop at the end of the USB cable [A], and then attach the ferrite core [B], as shown below. • Attach the ferrite core at a distance of 4.0 cm (1.6 inch) [A] from the end of USB cable.
  • Page 96 2.Installation 16. Peel off the conductive tape [A] from the USB cable [B]. 17. Insert the USB cable [A] into the USB connector of the operation panel. • Insert the end [A] of the USB cable, where the ferrite core is not attached, into the media slot of the operation panel.
  • Page 97 2.Installation 18. Route the USB cable [A] to the right side of the machine. 19. Secure the USB cable [A] with the clamp. 20. Remove the screw [A] from the operation panel arm.
  • Page 98 2.Installation 21. Install the FG clamp [A] to the operation panel arm. • When installing the FG clamp, bind the USB cable [B] with the FG clamp [A]. Make sure to bind the part where the coating is stripped partially. •...
  • Page 99 2.Installation base cover [B] at the position shown below. • Attach the NFC card reader with the USB port [A] of the NFC card reader set to face right. 24. Peel off the mount [A] of the seal from the back side [B] of the base cover. 25.
  • Page 100 2.Installation then attach it. 26. Reattach the right upper cover [A] to the main machine. • When attaching the right upper cover, pull out the USB cable [A] through the notch [B] in the right upper cover.
  • Page 101 2.Installation 27. Connect the USB cable [A] to the NFC card reader [B]. 28. Attach the upper cover [A] to the base cover [B]. 29. Reassemble the machine.
  • Page 102 2.Installation Enhanced Security HDD Option Type M10 (D792-09) Accessory Check Description Q’ty Enhanced security HDD EMC address sheet • The following parts are separately required when installing Enhanced Security HDD Option Type M10 on P 800/801 in which Hard Disk Drive Option Type P8 is not installed. Description Q’ty HDD bracket...
  • Page 103 2.Installation Installation Procedure (IM 600SRF) • Turn OFF the main power, and unplug the machine power cord before starting the following procedure. Open the rear upper cover [A]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating...
  • Page 104 2.Installation it in the direction of the blue arrow. • Be careful not to damage the hooks on the controller cover when removing or installing. Insert a flathead screwdriver in the order of to release the three hooks of the rear right stay [A].
  • Page 105 2.Installation Release the hook and remove the rear right stay [A]. • Be careful not to damage the hooks on the rear right stay when removing or installing.
  • Page 106 2.Installation Push the button [A] and open the front cover [B]. Release the hook [A] of the right upper cover [B] by opening the cover in the direction of the arrow. Release the hooks [A] of the right upper cover [B] by lifting the bottom right of the cover, and then remove the cover.
  • Page 107 2.Installation • Be careful not to damage the hooks on the right upper cover when removing or installing. Remove the paper feed tray [A] by pulling it out. Remove the power connector cover [A].
  • Page 108 2.Installation • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when removing or installing. 10. Remove the three screws from the right lower cover [A].
  • Page 109 2.Installation 11. Close the rear upper cover [A]. 12. Open the rear lower cover [A], and then release the hook of the right lower cover [B] by rotating it in the direction of the blue arrow.
  • Page 110 2.Installation 13. Release the hooks [A] and [B]. 14. Remove the right lower cover [A] by rotating it in the direction of the arrow. • Be careful not to damage the hooks on the right lower cover when removing or installing.
  • Page 111 2.Installation • Do not remove the screw [A] when removing the right lower cover [B]. 15. Remove the bracket [A]. 16. Disconnect the USB connector [A] of the operation panel. 17. Disconnect the connector [A] and release the harness from the harness guide [B].
  • Page 112 2.Installation 18. Disconnect the three flat cables and two connectors. • Make sure to open the flap before disconnecting the flat cables [A] and [B], as shown in the following pictures. Otherwise, the connector may be damaged. • When disconnecting the flat cable [A], pull it out in the direction of the arrow.
  • Page 113 2.Installation 19. Release the flat cable and harness from the harness guides. 20. Remove the cover [A].
  • Page 114 2.Installation 21. Remove the six screws from the controller box [A]. • The screw [B] is a tapping screw. Be careful not to use the wrong screw when installing the controller box. 22. Release the harnesses [A] and FFC [B] from the cable guides.
  • Page 115 2.Installation 23. Release the hook [A], and then remove the controller box [B] by rotating it counter-clockwise. 24. Disconnect the connector on the controller box [A]. 25. Remove the fax unit [A].
  • Page 116 2.Installation 26. Remove the slot cover [A]. 27. Remove the controller box cover [A]. • The screw [B] is a small screw. Be careful not to use the wrong screw when installing the controller box cover.
  • Page 117 2.Installation 28. Remove the controller board [A] with the BiCU [B]. • Be careful not to damage the backside of the controller board [A] and the BiCU [B]. 29. Remove the HDD with the bracket [A] from the controller box [B]. 30.
  • Page 118 2.Installation 31. Disconnect the two cables [A] from the HDD [B]. 32. Remove the enhanced security HDD from its protective package. 33. Connect the two cables [A] to the enhanced security HDD [B].
  • Page 119 2.Installation 34. Install the enhanced security HDD [A] on the HDD bracket [B]. • When installing the enhanced security HDD on the bracket, make sure to pass the cables through the hole [A] of the HDD bracket. 35. Install the HDD with the bracket [A] on the controller box [B]. 36.
  • Page 120 2.Installation the harness guides, as shown below. • When reattaching the bracket [A] of the controller box [B], do not interpose the harness and the flat cable between the bracket and the controller box. After Installing the HDD Connect the power cord and turn ON the main power. "Format Hard Disk" message will be displayed.
  • Page 121 Execute SP5-853-001 to copy the preset stamp data from the firmware to the hard disk. Follow the instructions on the screen. This will require three or four minutes. Turn the main power OFF/ON. Installation Procedure (IM 550F/600F) • Turn OFF the main power, and unplug the machine power cord before starting the following procedure.
  • Page 122 2.Installation Insert a flathead screwdriver into [A] to release the hook on the inside of the controller cover [B]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating it in the direction of the blue arrow. •...
  • Page 123 2.Installation Insert a flathead screwdriver in the order of , and to release the three hooks of the rear left stay [A]. Remove the rear right stay [A]. • Be careful not to damage the hooks on the inside of the rear left stay when you remove or install the rear left stay.
  • Page 124 2.Installation Push the button [A] and open the front cover [B]. Release the hook [A] of the right upper cover [B] by opening the cover in the direction of the arrow. Remove the right upper cover [A] by inserting a flathead screwdriver into [B]. •...
  • Page 125 2.Installation remove or install the right upper cover. Remove the paper feed tray [A] by pulling it out. 10. Remove the power connector cover [A].
  • Page 126 2.Installation • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when you remove or install the power connector cover. 11. Remove the four screws from the right lower cover [A].
  • Page 127 2.Installation 12. Close the rear upper cover [A]. 13. Open the rear lower cover [A], and then release the hook of the right lower cover [B] by rotating it in the direction of the blue arrow.
  • Page 128 2.Installation 14. Release the hooks [A] and [B]. 15. Remove the right lower cover [A] by rotating it in the direction of the arrow. • Be careful not to damage the hooks on the inside of the right lower cover when you remove or install the right lower cover.
  • Page 129 2.Installation • Do not remove the screw [A] when removing the right lower cover [B]. 16. Remove the bracket [A]. 17. Disconnect the USB connector [A] of the operation panel. 18. Disconnect the three flat cables and two connectors. • Make sure to open the flap before disconnecting the flat cables [A] and [B], as shown in...
  • Page 130 2.Installation the following pictures. Otherwise, the connector may be damaged. • When disconnecting the flat cable [A], pull it out in the direction of the arrow. 19. Release the flat cable and harness from the harness guides.
  • Page 131 2.Installation 20. Remove the six screws from the controller box [A]. • The screw [B] is a tapping screw. Be careful not to use the wrong screw when installing the controller box. 21. Release the FFC [A] from the cable guides.
  • Page 132 2.Installation 22. Release the hook [A], and then remove the controller box [B] by rotating it counter-clockwise. 23. Disconnect the connector on the controller box [A]. 24. Remove the fax unit [A].
  • Page 133 2.Installation 25. Remove the slot cover [A]. 26. Remove the controller box cover [A]. • The screw [B] is a small screw. Be careful not to use the wrong screw when installing the controller box cover.
  • Page 134 2.Installation 27. Remove the controller board [A] with the BiCU [B]. • Be careful not to damage the backside of the controller board [A] and the BiCU [B]. 28. Remove the HDD with the bracket [A] from the controller box [B]. 29.
  • Page 135 2.Installation 30. Disconnect the two cables [A] from the HDD [B]. 31. Remove the enhanced security HDD from its protective pack. 32. Connect the two cables [A] to the enhanced security HDD [B].
  • Page 136 2.Installation 33. Install the enhanced security HDD [A] on the HDD bracket [B]. • When installing the enhanced security HDD on the bracket, make sure to pass the cables through the hole [A] of the HDD bracket. 34. Install the HDD with the bracket [A] on the controller box [B]. 35.
  • Page 137 2.Installation the harness guides, as shown below. • When reattaching the bracket [A] of the controller box [B], do not interpose the harness and the flat cable between the bracket and the controller box. After Installing the HDD Connect the power cord and turn ON the main power. "Format Hard Disk" message will be displayed.
  • Page 138 2.Installation Wait for the machine to finish formatting the hard disk. • Do not touch the power switch while the hard disk format is in progress. Wait for the machine to tell you that the formatting is finished. Turn the main power OFF/ON after the "Hard Disk is formatted" message. Enter the SP mode.
  • Page 139 2.Installation Remove the two screws from the upper cover [A]. • The screw [B] is a sems screw. The screw [C] is a tapping screw. Be careful not use the wrong screws when installing the upper cover. Remove the screw from the rear side of the upper cover [A]. Lift the upper cover [A] by releasing the two hooks, and then put it on the mainframe so that you can access the bracket [B] on the right side of the machine.
  • Page 140 2.Installation Remove the bracket [A]. Disconnect the flat cable from the BiCU [A]. • Make sure to open the flap before disconnecting the flat cable [A], as shown in the following pictures. Otherwise, the connector may be damaged.
  • Page 141 2.Installation Remove the plastic sheet [A] from the mainframe (hook×2), and then remove the upper cover [B]. • Be careful not to damage the hooks on the inside of the upper cover when you remove or install the upper cover. Remove the paper feed tray [A] by pulling it out.
  • Page 142 2.Installation Open the front cover [A]. 10. Remove the power connector cover [A]. • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when you remove or...
  • Page 143 2.Installation install the power connector cover. 11. Remove the five screws from the right cover [A]. • The screw [B] is a tapping screw. The screw [C] is a long screw. Be careful not to use the wrong screws when installing the right cover. 12.
  • Page 144 2.Installation direction of the blue arrow. 14. Release the four hooks, and then remove the right cover [A]. • Be careful not to damage the hooks on the inside of the right cover when you remove or install the right cover.
  • Page 145 2.Installation 15. Disconnect the flat cable and two connectors. • Make sure to open the flap before disconnecting the flat cable [A], as shown in the following pictures. Otherwise, the connector may be damaged.
  • Page 146 2.Installation 16. Release the flat cable and harness from the harness guides. 17. Remove the seven screws from the controller box [A]. • The screw [B] is a tapping screw. Be careful not to use the wrong screws when installing the controller box.
  • Page 147 2.Installation 19. Remove the slot cover [A]. 20. Remove the controller box cover [A]. • The screw [B] is a small screw. Be careful not to use the wrong screw when installing the controller box cover. 21. Remove the controller board [A] with the BiCU [B]. •...
  • Page 148 2.Installation 22. Remove the enhanced security HDD from its protective packaging. 23. Connect the power source cable [A] and data cable [B] to the enhanced security HDD [C]. 24. Install the enhanced security HDD [A] on the HDD bracket [B] with the stepped screws. •...
  • Page 149 2.Installation through the hole [A] of the HDD bracket. 25. Install the HDD with the bracket [A] on the controller box [B] with the tapping screws. (hook×2) 26. Reassemble the machine. • When reattaching the controller board [A] with the BiCU [B] on the controller box [C], connect the two cables of the HDD to the controller board [A].
  • Page 150 2.Installation the harness guides, as shown below. • When reattaching the bracket [A] of the controller box [B], do not interpose the harness and the flat cable between the bracket and the controller box. After Installing the HDD Connect the power cord and turn ON the main power. The message "Hard Disk is replaced.
  • Page 151 2.Installation Hard Disk Drive Option Type P8 (M500-05) (P 800/801 Only) Accessory Check Description Q’ty Power source cable Data cable Tapping screw: round point: 3×6 Installation Procedure • Turn OFF the main power, and unplug the machine power cord before starting the following procedure.
  • Page 152 2.Installation Remove the two screws from the upper cover [A]. • The screw [B] is a sems screw. The screw [C] is a tapping screw. Be careful do not use the wrong screws when installing the upper cover. Remove the screw from the rear side of the upper cover [A]. Lift the upper cover [A] by releasing the two hooks, and then put it on the mainframe so that you can access the bracket [B] on the right side of the machine.
  • Page 153 2.Installation Remove the bracket [A]. Disconnect the flat cable from the BiCU [A]. • Make sure to open the flap before disconnecting the flat cable [A], as shown in the following pictures. Otherwise, the connector may be damaged.
  • Page 154 2.Installation Remove the plastic sheet [A] from the mainframe (hook×2), and then remove the upper cover [B]. • Be careful not to damage the hooks on the inside of the upper cover when you remove or install the upper cover. Remove the paper feed tray [A] by pulling it out.
  • Page 155 2.Installation Open the front cover [A]. 10. Remove the power connector cover [A]. • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when you remove or...
  • Page 156 2.Installation install the power connector cover. 11. Remove the five screws from the right cover [A]. • The screw [B] is a tapping screw. The screw [C] is a long screw. Be careful not to use the wrong screws when installing the right cover. 12.
  • Page 157 2.Installation direction of the blue arrow. 14. Release the four hooks, and then remove the right cover [A]. • Be careful not to damage the hooks on the inside of the right cover when you remove or install the right cover.
  • Page 158 2.Installation 15. Disconnect the flat cable and two connectors. • Make sure to open the flap before disconnecting the flat cable [A] as shown in the following pictures. Otherwise, the connector may be damaged.
  • Page 159 2.Installation 16. Release the flat cable and harness from the harness guides. 17. Remove the seven screws from the controller box [A]. • The screw [B] is a tapping screw. Be careful not to use the wrong screws when installing the controller box.
  • Page 160 2.Installation 19. Remove the slot cover [A]. 20. Remove the controller box cover [A]. • The screw [B] is a small screw. Be careful not to use the wrong screw when installing the controller box cover. 21. Remove the controller board [A] with the BiCU [B]. •...
  • Page 161 2.Installation 22. Connect the two cables [A] to the HDD [B]. • Make sure to pass the cables through the hole [A] of the HDD bracket. 23. Install the HDD [A] on the controller box [B] with the tapping screws. (hook×2) 24.
  • Page 162 2.Installation connect the two cables of the HDD to the controller board [A]. • When reattaching the controller box [A], make sure to secure the harness and flat cable to the harness guides, as shown below. • When reattaching the bracket [A] of the controller box [B], do not interpose harness and flat cable between bracket and controller box.
  • Page 163 2.Installation machine to tell you that the formatting is finished. When the formatting is finished, the message "Hard Disk is formatted. Turn the main power switch off then on" is displayed. Turn the main power OFF/ON after the message tells you formatting is finished.
  • Page 164 2.Installation Internal Options List of Slots IM 550F/600F/600SRF P 800/801 Slot Option I/F slot Device Server Option Type M37 IEEE 1284 Interface Board Type M19 IEEE 802.11 Interface Unit Type M24 File Format Converter Type M19 *1 IM 550F/600F/600SRF only...
  • Page 165 2.Installation IEEE 1284 Interface Board Type M19 (D3C0-17) Accessory Check Description Q’ty IEEE 1284 interface board EMC address sheet FCC sheet RoHS sheet RoHS decal Installation Procedure IEEE 1284 Interface Board Type M19 is installed by the end user. For instructions on installing, please refer to the operating instructions "Setup".
  • Page 166 2.Installation IEEE 802.11 Interface Unit Type M24 (M500-08) Accessory Check Description Q’ty IEEE 802.11 interface board Installation Procedure IEEE 802.11 Interface Unit Type M24 is installed by the end user. For instructions on installing, please refer to the operating instructions "Setup".
  • Page 167 2.Installation Device Server Option Type M37 Accessory Check Items Q’ty Remarks Cable Ties Interface Board Ferrite Core • An Ethernet cable is not packed with this option. Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
  • Page 168 2.Installation Remove the slot cover [A]. Insert the interface board into the I/F slot. Tighten the two screws to secure the interface board. Attach the ferrite cores to the Ethernet cable, while looping the cable at 3 cm (approx. 1.2 inches)
  • Page 169 2.Installation [A] from each end of the cable. Only for installing this option in North America, bind both cores with cable ties [A] as shown below. The two binds are not included in options produced before March 2015. To bind the cores, use the binds registered as service parts or similar ones.
  • Page 170 2.Installation Insert the Ethernet cable into the Ethernet port on this option. Insert the other end of the Ethernet cable to a PC for network setting. Plug the power cord into the wall socket and turn on the main power of the machine. 10.
  • Page 171 If the machine which has this option enters the energy save mode, you cannot print because there will be a communication error. Follow the instructions below to disable the energy save mode. IM 550F/600F/600SRF Press [Settings] on the Home screen.
  • Page 172 2.Installation IP Address Setting This section describes how to set an IP address on this option manually. Note that you can set an IP address which is not only on the same network segment but also on a different network segment to share a single printer with devices in multiple networks.
  • Page 173 2.Installation Input [IP Address], [Subnet Mask] and [Default Gateway]. 10. Set other items if needed. 11. Press [Set] 12. Close the web browser. 13. Disconnect the Ethernet cable from the PC. 14. Connect the Ethernet cable to a network device (e.g. switching hub). 15.
  • Page 174 2.Installation File Format Converter Type M19 (D3BR-04) (IM 550F/600F/600SRF Only) Accessory Check Description Q’ty File Format Converter (MLB: Media Link Board) EMC address sheet FCC sheet RoHS decal RoHS label Installation Procedure File Format Converter Type M19 is installed by the end user. For instructions on installing, please refer to the operating instructions "Setup".
  • Page 175 DataOverwriteSecurity Unit Type M19 SD Card Slot 2 (service slot) Use for service only (for example, updating the firmware). *1 IM 550F/600F/600SRF only *2 P 800/801 only • Optional SD cards can be set in either Slot 1 or Slot 2. However, Slot 2 is the service slot, so it...
  • Page 176 2.Installation SD Card Appli Move Overview The service program "SD Card Appli Move" (SP5-873) lets you copy application programs from one SD card to another SD card. You cannot run application programs from Slot 2. However, you can move application programs from Slot 2 to Slot 1 with the following procedure.
  • Page 177 2.Installation Turn ON the main power. Enter the SP mode. Select SP5-873-001 "Move Exec". Follow the messages shown on the operation panel. Turn OFF the main power. Remove the SD card from SD Card Slot 2. 10. Turn ON the main power. 11.
  • Page 178 Caution sheet (EU only) RoHS sheet (AP only) RoHS decal (AP only) Installation Procedure Turn OFF the main power. Open the rear upper cover [A]. IM 550F/600F: Insert a flathead screwdriver into [A] to release the hook on the inside of the...
  • Page 179 2.Installation controller cover [B]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating it in the direction of the blue arrow. • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover.
  • Page 180 2.Installation Insert the OCR Unit Type M13 SD card in SD Card Slot 1 [A] (upper slot). Turn ON the main power. Press [Enter] in SP5-878-004 (Option Setup: OCR Dictionary). The SD card ID is saved in the NVRAM, and the ID of the MFP is saved on the SD card. The MFP and SD card are thereby linked.
  • Page 181 2.Installation 14. Press [Send File Type / Name] on the scanner screen. 15. Check if [OCR Settings] is displayed on the Send File Type / Name screen. • After installation, the OCR setting can be changed on the "OCR setting" screen. •...
  • Page 182 2.Installation If the original SD card is lost Order and reinstall a new SD card (service part). • Perform reinstallation in the same way as installation.
  • Page 183 2.Installation PostScript3 Unit Type M40 (IM 550F/600F/600SRF) Accessory Check Description Q’ty PostScript3 SD card PS3 Decal Caution sheet (EU only) Installation Procedure PostScript3 Unit Type M40 is installed by the end user. For instructions on installing, please refer to the...
  • Page 184 2.Installation PostScript3 Unit Type P19 (P 800/801) Accessory Check Description Q’ty PostScript3 SD card PS3 Decal Sheet: Notes Caution sheet (EU only) Installation Procedure PostScript3 Unit Type P19 is installed by the end user. For instructions on installing, please refer to the operating instructions "Setup".
  • Page 185 2.Installation XPS Direct Print Option Type M40 Accessory Check Description Q’ty XPS Direct Print SD card EMC address sheet RoHS sheet RoHS decal Installation Procedure XPS Direct Print Option Type M40 is installed by the end user. For instructions on installing, please refer to the operating instructions "Setup".
  • Page 186 2.Installation IPDS Unit Type M40 Accessory Check Description Q’ty IPDS Emulation SD card Decal EULA sheet (NA only) Caution sheet CD-ROM RoHS sheet (AP only) RoHS decal (AP only) Installation Procedure IPDS Unit Type M40 is installed by the end user. For instructions on installing, please refer to the operating instructions "Setup".
  • Page 187 2.Installation VM CARD Type M37 Accessory Check Description Q’ty VM SD card Caution sheet (EU only) Installation Procedure VM CARD Type M37 is installed by the end user. For instructions on installing, please refer to the operating instructions "Setup".
  • Page 188 2.Installation DataOverwriteSecurity Unit Type M19 (D3BS-03) (IM 550F/600F/600SRF Only) Overview The machine’s hard disk stores all document data from the Copier, Printer, and Scanner functions. It also stores the data of users’ Document Server and code counters, and the Address Book. To prevent data on the hard disk being leaked before disposing of the machine, you can overwrite all data stored on the hard disk (Erase All Memory).
  • Page 189 2.Installation • Administrator login password If any of these settings are at their factory default values, tell the customer that these settings must be changed before you do the installation procedure. Make sure that "Admin. Authentication" is ON. [Settings] -> [Machine Features Settings] -> [System Settings] -> [Administrator Tools] -> [Administrator Authentication Management] ->...
  • Page 190 Turn OFF the main power, and then remove the power plug and cables that are connected. Open the rear upper cover [A]. IM 550F/600F: Insert a flathead screwdriver into [A] to release the hook on the inside of the controller cover [B].
  • Page 191 2.Installation it in the direction of the blue arrow. • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover. Insert the DataOverwriteSecurity Unit Type M19 SD card in SD Card Slot 1 [A] (upper slot). Reattach the controller cover.
  • Page 192 2.Installation Insert the power cord into the outlet and turn ON the main power. • When installing more than one SD card, perform the merge operation. Enter the SP mode. Do this step only if you are installing the option on a machine that is already in use (not a new machine): •...
  • Page 193 2.Installation 10. Enter the number of times that you want to overwrite using the ten keys, and then press [#]. The Random Numbers method overwrites the data using random numbers. You can set the overwrite to be performed anywhere from 1-9 times, with a default of 3 times. 11.
  • Page 194 If you are installing a new machine, it is recommended that you activate Data Overwrite Security and HDD Encryption by selecting the following on the operation panel. • IM 550F/600F/600SRF: [Settings] -> [Machine Features Settings] -> [System Settings] -> [Administrator Tools] -> [Machine Data Encryption Settings] -> [Encrypt] -> [Format All Data] •...
  • Page 195 Please use the following procedure when the Data Overwrite Security and HDD Encryption are reinstalled. Data Overwrite Security (IM 550F/600F/600SRF) Before You Enable the Auto Erase Memory Setting Make sure that the following settings from 1 to 3 are not at their factory default values.
  • Page 196 2.Installation the panel display. Icon Icon Explanation name Dirty This icon is displayed when there is temporary data to be overwritten, and flashes during overwriting. Clear This icon is displayed when there is no temporary data to be overwritten. Data Overwrite Security (P 800/801) Before You Begin the Procedure Make sure that the following settings (1) to (3) are not at their factory default values.
  • Page 197 Press the [Menu] key -> Select [Memory Erase Status] ->Press [OK] The Memory Erase status appears. HDD Encryption (IM 550F/600F/600SRF) Before You Begin the Procedure Make sure that the following settings (1) to (3) are not at the factory default settings.
  • Page 198 2.Installation Enable Encryption Setting Machine Data Encryption Settings can be enabled by the following procedure. • When setting up encryption, specify whether to start encryption after deleting data (initialize) or encrypt and retain existing data. If data is retained, it may take some time to encrypt it. Turn ON the main power.
  • Page 199 2.Installation If you have selected [Save to SD Card], load an SD card into the media slot on the side of the control panel and press [OK] to back up the machine's data encryption key. If you have selected [Print on Paper], press the [Start] key. Print out the machine's data encryption key.
  • Page 200 2.Installation If this item is not visible, press [Next] to display more settings. Press [Print Encryption Key]. Encryption key sample The encryption key is printed out as a sheet of paper like the example shown above. Please instruct the customer to keep it in a safe place. Backing Up the Encryption Key The encryption key can be backed up.
  • Page 201 2.Installation Press [Print Encryption Key]. Select the backup method. If you have selected [Save to SD Card], load an SD card into the media slot on the side of the operation panel and press [OK]; once the machine's data encryption key is backed up, press [Exit]. If you have selected [Print on Paper], press the [Start] key.
  • Page 202 2.Installation Turn ON the machine’s main power. Confirm that a message is displayed on the LCD telling to insert the SD card that contains the encryption key. Turn OFF the main power. Insert the SD card that contains the encryption key into SD card slot 2 (the lower slot). Turn ON the main power.
  • Page 203 2.Installation clear SP5-846-046: an address book. 12. Set necessary user settings in the "Settings" menu. SP descriptions • SP5-878-002 (Option Setup: HDD Encryption) Executes the setup for encryption. • SP5-990-005 (SP Print Mode: Diagnostic Report) Prints the configuration sheets of the system and user settings: SMC. Make sure to shut down and reboot the machine once before printing the SMC.
  • Page 204 2.Installation Administrator Authentication], and [File Administrator Authentication], set the administrator authentication setting to [On]. If this setting is off, tell the customer that this setting must be on before you do the installation procedure. Enable Encryption Setting Machine Data Encryption Settings can be enabled by the following procedure. •...
  • Page 205 2.Installation until the message "Memory conversion complete. Turn the power switch off." appears, and then turn OFF the main power again. Backing Up the Encryption Key You can back up the encryption key by printing it. • The encryption key is required for data recovery if the printer malfunctions. Be sure to store the encryption key safely for retrieving backup data.
  • Page 206 2.Installation encryption key. Turn OFF the main power. Insert the SD card that contains the encryption key into SD Card Slot 2 (the lower slot). Turn ON the main power. • The machine will automatically restore the encryption key to the flash memory on the controller board (PCB15).
  • Page 207 2.Installation Network Settings (IM550F/600F/600SRF) Specifying Network Settings According to Customer's Environment Specifying Network Settings Check the customer’s network environment and specify network settings according to the functions to be used (such as a scanner, printer, and Document Server setting). Press the "Settings" icon. Press "Machine Features Settings"...
  • Page 208 2.Installation Settings on Displaying an Alert When the Ethernet Cable is Broken or Disconnected Display an alert if Ethernet cable disconnection occurs while operating the machine. By default, this setting is set to [OFF] and the interval to display the alert is set to 10 minutes. Specify the setting according to the customer’s request.
  • Page 209 2.Installation @Remote Settings • Prepare and check the following checkpoints before you visit the customer site. For details, ask the @Remote key person. Checkpoints before making @Remote settings The setting of SP5-816-201 in the mainframe must be "0". Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be correctly programmed.
  • Page 210 2.Installation Value Meaning Solution/ Workaround Parameter error Dial-up authentication error * These errors occur only in the modems that support @Remote. Answer tone detection error Carrier detection error Invalid setting value (modem) Low power supply current unplugged modem Busy line Make sure that the screen displays the Location Information with SP5-816-205 only when it has been input at the Center GUI.
  • Page 211 2.Installation Code Meaning Solution/ Workaround Inquiry registration attempted without acquiring Obtain a Request Number before 12002 Request No. attempting the Inquiry or Registration. Attempted registration without executing a Perform Confirmation before 12003 confirmation and no previous registration. attempting the Registration. Attempted setting with illegal entries for Check ID2 of the mainframe.
  • Page 212 2.Installation 1: The embedded RCG device is being set. Only Box registration is completed. In this status, this unit cannot answer a polling request from the external RCG. 2: The embedded RCG device is set. In this status, the external RCG unit cannot answer a polling request.
  • Page 213 2.Installation Displays a number that indicates the result of the inquiry executed with SP5816 203. • SP5-816-205 (Remote Service: Confirm Place DFU(SSP)) Displays the installed section informed from G/W for the response of request number inquiry if the section is enrolled on the G/W. •...
  • Page 214 2.Installation "Web Help Support" Settings (MF Model Only) Overview Press [ ] on the operation panel to browse the operation manual and the operation panel related FAQ’s. The displayed manual not only be printed but also can be browsed on a smart device after scanning its QR code;...
  • Page 215 2.Installation If the online Help menu cannot be opened, check the following points. • Some clients may require proxy server settings at their work sites. For proxy settings, refer to User's manual "Settings" > Screen Features > Wireless and Network > Proxy Settings. •...
  • Page 216 2.Installation Item Value Descriptions (Default) UP Help Functions ON/OFF Press the [?] button on the Home screen to switch the display (ON) on/off. The menu will not open if the function is switched off with the SP code. Display Online ON/OFF Allows settings with the Help function switched on.
  • Page 217 2.Installation Enable or disable "Help Functions" and "Display Online Help Preferentially". SP Setting Log in to Screen SP mode. Select [Screen Device Settings]. >Select [Application Settings]. Select [Settings] for “Support Settings”.
  • Page 218 2.Installation Enable or disable "Help Functions", "Online Help", and "Display Online Help Preferentially". Help for Image Quality & Paper Feeding If a user encounters any trouble when operating the machine, the solution is displayed on the operation panel and the user can resolve the problem on his or her own. MF Model On the MF model, the operation panel Help functions can be browsed from How to Enable/Disable Web...
  • Page 219 2.Installation Trouble Actions • Image skewed / shifted Confirm whether the side fence and end fence are set correctly • Cleaning the paper feeding section • Confirm whether the side fence is set correctly • For smoother Multiple sheets fed Checking the loaded paper •...
  • Page 220 2.Installation "RemoteConnect Support" Settings (MF Model Only) Overview The RemoteConnect Support function allows monitoring and remote control of the customer’s machine’s operation panel. • Allows a customer support operator to remotely connect with the client's machine equipped with the Smart Operation panel (SOP-G2.5), or PC over the internet. •...
  • Page 221 2.Installation Select "Application Settings". Select "Settings" in "RemoteSupportService" and check "Service availability". • The application is enabled by default on machines produced from August 2018. • The setting is located in RemoteSupport Service. However, the name of the settings menu is RemoteConnect Support settings, You can find “RemoteConnectSupport”...
  • Page 222 2.Installation After pressing down for over five seconds, stop pressing on the panel and RemoteConnect Support will open. If the setup was done correctly, four digits will be displayed on the panel. If the setup was not done correctly, the four digits will not be displayed. RemoteConnect Service needs an Internet connection, so the following error message might appear after long-pressing the status bar if an Internet connection is not detected.
  • Page 223 2.Installation cases, disabling RemoteConnect Support should be sufficient. However, if a customer asks for RemoteConnect Support to be completely uninstalled, remove it by conducting the following procedure: Log in to Screen SP mode. Select Apps > Install. Select Uninstall for the following two applications: Firmware Type Part Number RemoteConnectSupport...
  • Page 224 2.Installation "Remote Panel Operation" Settings (MF Model Only) Overview Remote Panel Operation will be pre-installed in models that have Smart Operation Panel G2.5. This is a built-in function. Using Web Image Monitor, you can view on your computer screen the operation panels of devices on the same network as well as remotely control such devices.
  • Page 225 2.Installation Click [Device Management] > [Remote Panel Operation] Notes • When connected by the Remote Panel Operation function, the machine does not automatically switch to Sleep mode, and the Auto Logout and System Auto Reset functions do not operate. • You cannot connect to a single unit from multiple computers and operate it by the Remote Panel Operation function.
  • Page 226 2.Installation Press "Remote Panel Operation". Enable “Remote Operation/Monitoring Functions”. • “Remote Operation/Monitoring” Functions is disabled at default. When it is disabled, Remote Panel Operation is not displayed in the Web Image Monitor.
  • Page 227 Operation Guidance for Users Provide guidance for the following operations. IM 550F/600F/600SRF only: Be sure to explain that the user can always check the Help using the Web Help Support function by pressing [ ] on the operation panel. The user can refer to FAQs while the machine is connected to the Internet.
  • Page 228 3.Preventive Maintenance 3. Preventive Maintenance Preventive Maintenance Tables See "Appendices" for the following information: • Preventive Maintenance Tables...
  • Page 229 Separation pad (DF) SP7-622-207 *1 Only for IM 550F/600F/600SRF Make sure you set the SP to "1" before you replace the part. If you set it to "1" after replacing the part, the counter for the previous unit will not be stored.
  • Page 230 3.Preventive Maintenance Item Paper feed roller SP7-621-146 Pickup roller SP7-621-147 Separation roller SP7-621-148 Feed roller assy (DF) SP7-621-206 Separation pad (DF) SP7-621-207 Operation check Check if the sample image has been copied normally.
  • Page 231 4.Replacement and Adjustment 4. Replacement and Adjustment Notes on the Main Power Switch The main power button of this machine has been changed to a push-button switch (push button) from the conventional rocker switch. The push switch has characteristics and specifications different from the rocker switch.
  • Page 232 Shutdown Method Press the main power switch [A] on the left side of the machine. IM 550F/600F/600SRF P 800/801 The shutdown message appears. After the shutdown process, the main power is turned off automatically. The LED on the operation panel is turned off when the machine completes the shutdown.
  • Page 233 4.Replacement and Adjustment How to start from shutdown To start the machine, press the main power switch. However, if you press the main power switch between the beginning and the end of a shutdown, the machine will not start. Forced Shutdown In case normal shutdown does not complete for some reason, the machine has a forced shutdown function.
  • Page 234 • Before you begin a procedure, please do the following: For IM 550F/600F/600SRF, which have fax features, print out all messages stored in the memory, the lists of user-programmed items, and the system parameter list. If there are printer jobs in the machine, print out all jobs in the printer buffer.
  • Page 235 4.Replacement and Adjustment Special Tools The following special tools should be prepared for the maintenance of this machine in the field. U: Unique for this machine C: Common with listed machine Part Number Description Q’ty Unique or Common B6455030 SD Card 2GB C (General) B6455040 SD Card 8GB...
  • Page 236 4.Replacement and Adjustment Image Adjustment Printing • Make sure the paper is set correctly in each paper tray before you start these adjustments. • Use Trimming Area Pattern (SP2-109-003, No.14) to print the test pattern for the following procedures. • Set SP2-109-003 to "0"...
  • Page 237 4.Replacement and Adjustment Paper Feed Station SP No. Adjustment Range Tray 5 (Optional tray) SP1-002-005 Bypass Tray SP1-002-006 Duplex Tray SP1-002-007 Blank Margin If the leading edge/side-to-side registration cannot be adjusted within the specifications, adjust the leading/left side edge blank margin. A: Left Edge Blank Margin B: Right Edge Blank Margin C: Leading Edge Blank Margin...
  • Page 238 Adjustment Range SP4-011-001 Main Scan Reg ±2.5 mm DF Image Adjustment (IM 550F/600F/600SRF Only) Registration A: Side-to-side Registration Place the temporary test chart on the DF and make a copy from one of the feed stations. Check the registration, and adjust them using the following SP modes if necessary.
  • Page 239 4.Replacement and Adjustment SP No. SP Name Adjustment Range SP6-006-002 ADF Adjustment Side-to-Side Regist: Rear...
  • Page 240 4.Replacement and Adjustment SMC Storage The SMC report provided with the machine needs to be stored with the machine. The factory SP settings are recorded in the SMC report. This report may be required after replacing the NVRAMs to set the SP settings to factory default. The SMC report is stored in the storage space [A] inside the paper feed tray.
  • Page 241 You can check the factory SP settings with the SMC report provided with the machine. The SMC report is stored in the paper feed tray. (For details, see Storage) If the SMC report is not stored with the machine, refer to the tables in this section. IM 550F/600F/600SRF SP Name Default Value Factory Setting...
  • Page 242 4.Replacement and Adjustment SP Name Default Value Factory Setting SP4- Gray Balance Set: R: DF -100 digit -- digit 609- Scan SP4- Gray Balance Set: G: Book -100 digit -- digit 610- Scan SP4- Gray Balance Set: G: DF -100 digit -- digit 610- Scan...
  • Page 243 4.Replacement and Adjustment SP Name Default Value Factory Setting issues an SC error and logs the SC SC error occurs. error code. SP5- Plug&Play Maker/Model 0 or 9 907- Name (Set the appropriate setting for the model) SP5- Device Setting: On Board 0: Disable 1: Enable 985-...
  • Page 244 4.Replacement and Adjustment P 800/801 SP No. SP Name Default Value Factory Setting SP1- Registration +0.0 mm -- mm 001- Correct: Main SP1- Registration +0.0 mm -- mm 001- Correct: By-Pass Tray SP1- Registration +0.0 mm -- mm 001- Correct: Duplex SP1- Registration +0.0 mm...
  • Page 245 4.Replacement and Adjustment Exterior Covers (IM 550F/600F/600SRF) Scanner Front Cover Scanner Front Cover (IM 600SRF) Insert a flathead screwdriver at [A] to release the hook of the scanner front cover [B]. Release the two hooks of the scanner front cover [A].
  • Page 246 4.Replacement and Adjustment or install the scanner front cover. Scanner Front Cover (IM 550F/600F) Insert a flathead screwdriver at [A] to release the hook of the scanner front cover [B]. Release the two hooks of the scanner front cover [A].
  • Page 247 4.Replacement and Adjustment [B]. • Be careful not to damage the hooks on the inside of the scanner front cover when you remove or install the scanner front cover. Front Cover Remove the paper feed tray [A] by pulling it out.
  • Page 248 4.Replacement and Adjustment Open the bypass tray [A]. Release the left hinge [A] of the bypass tray with a flathead screwdriver by slightly bending the bypass tray inward.
  • Page 249 4.Replacement and Adjustment Release the right hinge [A] of the bypass tray by sliding it to the left. Remove the right connecting arm [A] and left connecting arm [B] of the bypass tray [C]. Remove the bypass tray [C].
  • Page 250 4.Replacement and Adjustment Push the button [A] and open the front cover [B]. Remove the switch cover [A]. Remove the spring [A] and power switch [B].
  • Page 251 4.Replacement and Adjustment 10. Remove the belt [A]. 11. Remove the front cover [A] by releasing the left hinge [B]. Right Upper Cover Right Upper Cover (IM 600SRF) Remove the rear right stay. (Rear Right Stay (IM 600SRF)) Push the button [A] and open the front cover [B].
  • Page 252 • Be careful not to damage the hooks on the inside of the right upper cover when you remove or install the right upper cover. Right Upper Cover (IM 550F/600F) Remove the rear right stay. (Rear Right Stay (IM 550F/600F))
  • Page 253 4.Replacement and Adjustment Push the button [A] and open the front cover [B]. Release the hook [A] of the right upper cover [B] by opening the cover in the direction of the arrow. Remove the right upper cover [A] by inserting a flathead screwdriver into [B]. •...
  • Page 254 4.Replacement and Adjustment install the right upper cover. Right Lower Cover Right Lower Cover (IM 600SRF) Remove the right upper cover. (Right Upper Cover (IM 600SRF)) Remove the paper feed tray [A] by pulling it out. Remove the power connector cover [A].
  • Page 255 4.Replacement and Adjustment • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when you remove or install the power connector cover. Remove the three screws from the right lower cover [A].
  • Page 256 4.Replacement and Adjustment Close the rear upper cover [A]. Open the rear lower cover [A], and then release the hook of the right lower cover [B] by rotating it in the direction of the blue arrow.
  • Page 257 4.Replacement and Adjustment Release the hooks [A] and [B]. Remove the right lower cover [A] by rotating it in the direction of the arrow. • Be careful not to damage the hooks on the inside of the right lower cover when you remove or install the right lower cover.
  • Page 258 4.Replacement and Adjustment • Do not remove the screw [A] when removing the right lower cover [B]. Right Lower Cover (IM 550F/600F) Remove the right upper cover. (Right Upper Cover (IM 550F/600F)) Remove the paper feed tray [A] by pulling it out.
  • Page 259 4.Replacement and Adjustment • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when you remove or install the power connector cover. Remove the four screws from the right lower cover [A].
  • Page 260 4.Replacement and Adjustment Close the rear upper cover [A]. Open the rear lower cover [A], and then release the hook of the right lower cover [B] by rotating it in the direction of the blue arrow. Release the hooks [A] and [B].
  • Page 261 4.Replacement and Adjustment Remove the right lower cover [A] by rotating it in the direction of the arrow. • Be careful not to damage the hooks on the inside of the right lower cover when you remove or install the right lower cover. •...
  • Page 262 4.Replacement and Adjustment Push the button [A] and open the front cover [B]. Insert a flathead screwdriver into , and in order to release the three hooks of the left upper cover [A]. Remove the left upper cover [A] by inserting a flathead screwdriver into [B].
  • Page 263 Be careful not to damage the hooks on the inside of the left upper cover when you remove or install the left upper cover. Left Upper Cover (IM 550F/600F) Push the button [A] and open the front cover [B]. Insert a flathead screwdriver into...
  • Page 264 4.Replacement and Adjustment upper cover [A]. Remove the left upper cover [A] by inserting a flathead screwdriver into [B]. • Be careful not to damage the hooks on the inside of the left upper cover when you remove or install the left upper cover. Left Middle Cover Remove the following covers.
  • Page 265 Open the waste toner bottle cover [A], and then remove the waste toner bottle [B]. IM 550F: Release the hook by lifting the left middle cover [A] upward. IM 600F/600SRF: Remove the inner cover [A] while holding the left middle cover [B], and then remove the left middle cover [B].
  • Page 266 4.Replacement and Adjustment Remove the left middle cover [A] and waste toner bottle cover [B]. • Be careful not to damage the hooks on the inside of the left middle cover when you remove or install the left middle cover. Left Lower Cover Remove the left middle cover.
  • Page 267 4.Replacement and Adjustment Remove the screw holding the left lower cover [A]. Release the hook by opening the right side of the left lower cover as shown below, and then remove the left lower cover [A]. (hook×3) • Be careful not to damage the hooks on the inside of the left lower cover when you remove or install the left lower cover.
  • Page 268 4.Replacement and Adjustment Left Rear Cover Open the rear upper cover [A]. Remove the left rear cover [A] by rotating it in the direction of the arrow. (hook×2) • Be careful not to damage the hooks on the inside of the left rear cover when you remove or install the left rear cover.
  • Page 269 4.Replacement and Adjustment Remove the ground screw from the left side of the machine. Open the transparent film [A]. (hook×2) Disconnect two connectors, and then release them from the harness guide [A]. Open the rear upper cover [A].
  • Page 270 4.Replacement and Adjustment Release the left hinge [A] of the rear upper cover [B] by slightly bending the rear upper cover inward. Remove the rear upper cover [A] by sliding it to the left. • When removing the rear upper cover, release the harness [A] from the mainframe. Rear Middle Cover Remove the rear lower cover.
  • Page 271 4.Replacement and Adjustment Release three hooks of the rear middle cover [A] in the order of , and • When releasing the hooks at , pull the right side [A] of the rear middle cover while pressing each hook upward. •...
  • Page 272 4.Replacement and Adjustment Remove the rear middle cover [A] by rotating in the direction of the arrow. • Be careful not to damage the hooks on the inside of the rear middle cover when you remove or install the rear middle cover. Rear Lower Cover Release the right hinge [A] of the rear lower cover [B] by pushing the rear lower cover inward with a...
  • Page 273 4.Replacement and Adjustment flathead screwdriver. Remove the rear lower cover [A] by sliding it to the right. Rear Center Stay (IM 550F/600F Only) Remove the following covers. • Rear right stay (Rear Right Stay (IM 550F/600F)) • Left upper cover...
  • Page 274 4.Replacement and Adjustment Remove the screw from the rear center stay [A]. Insert a flathead screwdriver into [A] and [B] to release the hooks of the rear center stay [C]. Remove the rear center stay [C]. • Be careful not to damage the hooks on the inside of the rear center stay when you remove or install the rear center stay.
  • Page 275 4.Replacement and Adjustment Rear Fan Cover (IM 600SRF Only) Open the finisher rear cover [A]. Release the hook [A]. Slide the cover [A] to release the hook, and then remove the cover [A]. Rear Right Stay Rear Right Stay (IM 600SRF) Remove the controller cover.
  • Page 276 [A]. • Be careful not to damage the hooks on the inside of the rear right stay when you remove or install the rear right stay. Rear Right Stay (IM 550F/600F) Remove the controller cover. (Controller Cover (IM550F/600F))
  • Page 277 Be careful not to damage the hooks on the inside of the rear right stay when you remove or install the rear right stay. Paper Exit Cover (IM 550F/600F Only) Remove the rear center stay. (Rear Center Stay (IM 550F/600F Only)) Remove the two screws from the paper exit cover [A].
  • Page 278 4.Replacement and Adjustment Remove the paper exit cover [A] from the right side. (hook×1) • Be careful not to damage the hook at the rear of the paper exit cover when you remove or install the paper exit cover. Paper Exit Tray Paper Exit Tray (IM 600SRF) Remove the internal finisher.
  • Page 279 4.Replacement and Adjustment Remove the brackets [A] [B]. Remove the plate [A]. Remove the left cover [A].
  • Page 280 4.Replacement and Adjustment Remove the right cover [A].
  • Page 281 4.Replacement and Adjustment Remove the cover [A].
  • Page 282 The screw [B] is a sems screw. Be careful not to use the wrong screw when installing the paper exit tray. • Be careful not to damage the hooks on the paper exit tray when removing or installing. Paper Exit Tray (IM 550F/600F) Remove the scanner unit. (Scanner Unit) Remove the controller box.
  • Page 283 4.Replacement and Adjustment Release the lock lever [A] by rotating it towards you, and then remove the toner cartridge [B]. Release the two hooks from the operation panel arm upper cover [A]. Remove the operation panel arm upper cover [B]. •...
  • Page 284 4.Replacement and Adjustment when you remove or install the operation panel arm upper cover. Release the USB cable [A] and harness [B] of the operation panel from the harness guides. Remove the operation panel unit with the bracket [A].
  • Page 285 4.Replacement and Adjustment Remove the bracket [A]. • The screw [B] is a sems screw. Be careful not to use the wrong screw when installing the paper exit tray. 10. Remove the two screws from the left side cover [A].
  • Page 286 4.Replacement and Adjustment 11. Remove the left side cover [A]. • These two screws are tapping screws. Be careful not to use the wrong screws when installing the paper exit tray. 12. Remove the front right cover [A]. 13. Remove the two screws from the right side cover [A].
  • Page 287 4.Replacement and Adjustment 14. Remove the right side cover [A]. • These two screws are tapping screws. Be careful not to use the wrong screws when installing the paper exit tray. 15. Remove the paper exit tray [A]. • The screw [B] is a sems screw. Be careful not to use the wrong screw when installing the paper exit tray.
  • Page 288 4.Replacement and Adjustment or install the paper exit tray. Controller Cover Controller Cover (IM600SRF) Open the rear upper cover [A]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating...
  • Page 289 4.Replacement and Adjustment it in the direction of the blue arrow. • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover.
  • Page 290 4.Replacement and Adjustment Controller Cover (IM550F/600F) Open the rear upper cover [A]. Insert a flathead screwdriver into [A] to release the hook of the controller cover [B]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating it in the direction of the blue arrow.
  • Page 291 4.Replacement and Adjustment • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover.
  • Page 292 4.Replacement and Adjustment Exterior Covers (P 800/801) Upper Cover Remove the controller cover. (Controller Cover) Open the upper cover [A]. Remove the two screws from the upper cover [A]. • The screw [B] is a sems screw. The screw [C] is a tapping screw. Be careful not to use the wrong screws when installing the upper cover.
  • Page 293 4.Replacement and Adjustment can access the bracket [B] on the right side of the machine. Remove the bracket [A]. Disconnect the flat cable from the BiCU (PCB16) [A]. • Make sure to open the flap before disconnecting the flat cable [A], as shown in the...
  • Page 294 4.Replacement and Adjustment following pictures. Otherwise, the connector may be damaged. Remove the plastic sheet [A] from the mainframe (hook×2), and then remove the upper cover [A]. • Be careful not to damage the hooks on the inside of the upper cover when you remove or install the upper cover.
  • Page 295 4.Replacement and Adjustment Front Cover Remove the paper feed tray [A] by pulling it out. Open the bypass tray [A]. Release the left hinge [A] of the bypass tray with a flathead screwdriver by slightly bending the bypass tray inward.
  • Page 296 4.Replacement and Adjustment Release the right hinge [A] of the bypass tray by sliding it to the left. Remove the right connecting arm [A] and left connecting arm [B] of the bypass tray [C]. Remove the bypass tray [C].
  • Page 297 4.Replacement and Adjustment Open the upper cover [A], and then open the front cover [B]. Remove the screw from the switch cover [A]. Release the right hinge [A] of the front cover. 10. Remove the switch cover [A].
  • Page 298 4.Replacement and Adjustment 11. Remove the spring [A] and power switch [B]. 12. Remove the front cover [A] by releasing the left hinge [B]. Right Cover Remove the upper cover. (Upper Cover) Remove the paper feed tray [A] by pulling it out.
  • Page 299 4.Replacement and Adjustment Open the front cover [A]. Remove the power connector cover [A]. • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when you remove or...
  • Page 300 4.Replacement and Adjustment install the power connector cover. Remove four screws from the right cover [A]. • The screw [B] is a long screw. Be careful not to use the wrong screws when installing the right cover. Close the rear upper cover [A]. Open the rear lower cover [A], and then release the hook of the right cover [B] by rotating it in the...
  • Page 301 4.Replacement and Adjustment direction of the blue arrow. Release the four hooks, and then remove the right cover [A]. • Be careful not to damage the hooks on the inside of the right cover when you remove or install the right cover.
  • Page 302 4.Replacement and Adjustment Left Upper Cover Remove the following covers. • Upper cover (Upper Cover) • Left rear cover (Left Rear Cover) Remove the paper feed tray [A] by pulling it out. Open the waste toner bottle cover [A], and then remove the waste toner bottle [B]. Release the hook by lifting the left upper cover [A] upward.
  • Page 303 4.Replacement and Adjustment Remove the left upper cover [A] and waste toner bottle cover [B]. • Be careful not to damage the hooks on the inside of the left upper cover when you remove or install the left upper cover. Left Lower Cover Remove the left upper cover.
  • Page 304 4.Replacement and Adjustment Remove the screw holding the left lower cover [A]. Release the hook by opening the right side of the left lower cover as shown below, and then remove the left lower cover [A]. (hook×3) • Be careful not to damage the hooks on the inside of the left lower cover when you remove or install the left lower cover.
  • Page 305 4.Replacement and Adjustment Left Rear Cover Open the rear upper cover [A]. Remove the left rear cover [A] by rotating it in the direction of the arrow. • Be careful not to damage the hooks on the inside of the left rear cover when you remove or install the left rear cover.
  • Page 306 4.Replacement and Adjustment Remove the ground screw. Open the transparent film [A]. (hook×2) Disconnect the two connectors, and then release them from the harness guide [A]. Open the rear upper cover [A]. Release the left hinge [A] of the rear upper cover [B] by slightly bending the rear upper cover...
  • Page 307 4.Replacement and Adjustment inward. Remove the rear upper cover [A] by sliding it to the left. • When removing the rear upper cover, release the harness [A] from the mainframe. Rear Middle Cover Remove the rear lower cover. (Rear Lower Cover)
  • Page 308 4.Replacement and Adjustment Release three hooks of the rear middle cover [A] in the order of , and • When releasing the hooks at , pull the right side [A] of the rear middle cover while pressing each hook upward. •...
  • Page 309 4.Replacement and Adjustment Remove the rear middle cover [A] by rotating in the direction of the arrow. • Be careful not to damage the hooks on the rear middle cover when removing or installing. Rear Lower Cover Release the right hinge [A] of the rear lower cover [B] by pushing the rear lower cover inward with a...
  • Page 310 4.Replacement and Adjustment flathead screwdriver. Remove the rear lower cover [A] by sliding it to the right. Controller Cover Open the rear upper cover [A]. Release the hook by opening the right side of the cover, and then remove the cover [A] by rotating...
  • Page 311 4.Replacement and Adjustment it in the direction of the blue arrow. • Be careful not to damage the hooks on the inside of the controller cover when you remove or install the controller cover.
  • Page 312 4.Replacement and Adjustment Operation Panel Unit (IM 550F/600F/600SRF) Operation Panel Unit Remove the following covers. • Scanner front cover (Scanner Front Cover (IM 550F/600F)) • Right lower cover (Right Lower Cover (IM 550F/600F)) Disconnect the USB cable [A] and harness [B].
  • Page 313 4.Replacement and Adjustment Remove the operation panel arm upper cover [B]. • Be careful not to damage the hooks on the operation panel arm upper cover when you remove or install the operation panel arm upper cover. Pull out the USB cable [A] and harness [B].
  • Page 314 4.Replacement and Adjustment Remove the operation panel [A] from the mainframe. Remove the rear center cover [A]. Remove the left hinge cover [A].
  • Page 315 4.Replacement and Adjustment 10. Remove the rear right cover [A] and rear left cover [B]. 11. Remove the right hinge [A] and left hinge [B]. 12. Release the USB cable [A] and harness [B] from the harness guides.
  • Page 316 4.Replacement and Adjustment 13. Remove the harness guide bracket. 14. Remove the USB cable [A] and harness [B]. Before Installing the New Operation Panel There is a DIP switch [A] on the sub-board of the operation panel. The switch setting to use depends on the model. Make sure that only switch No.
  • Page 317 4.Replacement and Adjustment Operation Panel (P 800/801) Operation Panel Remove the upper cover. (Upper Cover) Remove the sheet [A] from the back side of the upper cover [B]. Remove the seven screws. • The screws [A] are sems screws. Be careful not to use the wrong screws when installing the operation panel.
  • Page 318 4.Replacement and Adjustment Remove the operation panel [A]. OPU Board (PCB2) Remove the operation panel. (Operation Panel) Remove the OPU board (PCB2) [A].
  • Page 319 4.Replacement and Adjustment Scanner Unit (IM 550F/600F/600SRF Only) Scanner Unit Remove the following covers. • Scanner front cover (Scanner Front Cover (IM 600SRF)) • Right upper cover (Right Upper Cover (IM 600SRF)) • Left upper cover (Left Upper Cover (IM 600SRF)) •...
  • Page 320 4.Replacement and Adjustment IM 550F/600F: Open the clamp [A] and disconnect the six connectors. IM 600SRF: Open the clamp [A] and disconnect the six connectors. Then release the connectors from the harness guide [B].
  • Page 321 4.Replacement and Adjustment IM 600SRF: Remove the fan bracket [A]. Remove the two screws from the rear side of the scanner unit [A]. 10. Remove the scanner unit [A].
  • Page 322 4.Replacement and Adjustment Scanner Carriage Remove the SPDF unit. (SPDF Unit) Remove the exposure glass [A]. • Be careful not to damage the hooks on the inside of the exposure glass when you remove or install the exposure glass.
  • Page 323 4.Replacement and Adjustment Remove the clip [A] from the pulley [B] on the right side. Remove the plate [A] and carriage belt [B]. Move the scanner carriage [A] to the right, and then remove the carriage belt [B] from the pulley [C] on the left side.
  • Page 324 4.Replacement and Adjustment • When removing the scanner carriage [A] from the mainframe, disconnect the flat cable [B] and release it from the harness guides at the back of the scanner carriage [A]. Remove the shaft [A] from the scanner carriage [B]. Remove the carriage belt [A] from the scanner carriage [B].
  • Page 325 4.Replacement and Adjustment Laser Unit (IM 550F/600F/600SRF) • Turn OFF the main power and unplug the machine before beginning any of the procedures in this section. Laser beams can cause serious eye injury. Caution Decal Location The caution decal is attached as shown below.
  • Page 326 4.Replacement and Adjustment Pull the flat cable [A] out through the apertures. Remove the flat cable with the bracket [A] by sliding it to the rear while pushing the hook [B]. Pull the red harness [A] out through the apertures, and then release it from the harness guides.
  • Page 327 4.Replacement and Adjustment Remove the laser unit [A].
  • Page 328 4.Replacement and Adjustment Laser Unit (P 800/801) • Turn OFF the main power and unplug the machine before beginning any of the procedures in this section. Laser beams can cause serious eye injury. Caution Decal Location The caution decal is attached as shown below. Laser Unit Remove the controller box.
  • Page 329 4.Replacement and Adjustment Disconnect the flat cable. Remove the flat cable with the bracket [A] by sliding it to the rear while pushing the hook [B]. Pull the red harness [A] out through the apertures, and then release it from the harness guides.
  • Page 330 4.Replacement and Adjustment Remove the laser unit [A].
  • Page 331 Development Unit Open the front cover. IM 550F/600F/600SRF: Push the button [A] and open the front cover [B]. P 800/801: Open the upper cover [A], and then open the front cover [B]. Release the lock lever [A] by rotating it towards you, and then remove the toner cartridge [B].
  • Page 332 4.Replacement and Adjustment Pull out the PCDU [A]. Release the hook, and then remove the container guide [A] by sliding it to the rear. (hook×1) Disconnect the connector. Release the hook [A] by pressing the lock lever, and then remove the development unit [B].
  • Page 333 4.Replacement and Adjustment (hook×1) After replacement of development unit: Execute SP3-900-001 to supply toner to the development unit.
  • Page 334 4.Replacement and Adjustment Drum Unit Drum Unit Remove the development unit. (Development Unit) Remove the right lock lever [A] from the drum unit [B]. • Be careful not to lose the right lock lever [A]. The right lock lever is not included in the drum unit as a service part.
  • Page 335 Charge Roller Open the front cover. IM 550F/600F/600SRF: Push the button [A] and open the front cover [B]. P 800/801: Open the upper cover [A], and then open the front cover [B]. Unlock the toner cartridge by pulling the lock lever [A] towards the unlock position, and then...
  • Page 336 4.Replacement and Adjustment remove the toner cartridge [B]. Pull out the PCDU [A]. Remove the charge roller [A] from the PCDU [B] by pressing the lock lever [C].
  • Page 337 4.Replacement and Adjustment Transfer Unit Transfer Roller Remove the drum unit. (Drum Unit) Remove the transfer guide plate [A] by sliding it to the left. • Be careful not to damage the hooks on the transfer guide plate when you remove or install the transfer guide plate.
  • Page 338 4.Replacement and Adjustment Remove the transfer roller [B]. Discharge Plate Unit Remove the transfer roller. (Transfer Roller)
  • Page 339 4.Replacement and Adjustment Remove the discharge plate unit [A] by rotating it towards you. • Be careful not to damage the hooks on the discharge plate unit when you remove or install the discharge plate unit.
  • Page 340 4.Replacement and Adjustment Fusing Unit Fusing Unit Remove the following covers. • IM 550F/600F/600SRF: Left upper cover (Left Upper Cover), Controller cover (Controller Cover) • P 800/801: Rear upper cover (Rear Upper Cover), Controller cover (Controller Cover) Remove the connector cover [A] from the rear side of the machine.
  • Page 341 4.Replacement and Adjustment Remove the connector cover [A]. (hook×1) • When removing the connector cover, insert the flathead screwdriver into [A] and release the hook of the connector cover. Remove the power connector cover [A].
  • Page 342 4.Replacement and Adjustment • When removing the power connector cover, pull it in the direction of the arrow. • Be careful not to damage the hook on the power connector cover when you remove or install the power connector cover. Remove the screw from the connector cover [A].
  • Page 343 4.Replacement and Adjustment Release the hook, and then remove the connector cover [A]. Disconnect the two connectors. Release the connector from the harness guide. 10. Remove the fusing unit [A].
  • Page 344 4.Replacement and Adjustment • When removing the fusing unit [A], release the harness [B] from the mainframe.
  • Page 345 4.Replacement and Adjustment Paper Exit Unit (IM 550F/600F/600SRF) Paper Exit Unit Remove the paper exit tray. (Paper Exit Tray (IM 550F/600F)) Remove the spring [A] from the right side of the paper exit unit [B]. Disconnect the connector from the Connect-Left PCB (PCB20) [A].
  • Page 346 4.Replacement and Adjustment Release the harness [A] from the harness guides. Remove the three screws from the left side of the machine. • The screw [A] is a ground screw and [B] is a big screw. Be careful not to use the wrong screws when installing the paper exit unit.
  • Page 347 4.Replacement and Adjustment Remove the two screws from the right side of the machine. Remove the paper exit unit [A]. • When removing the paper exit unit [A], release the four hooks from both sides of the...
  • Page 348 4.Replacement and Adjustment paper exit unit. • When removing the paper exit unit [A], disconnect the connector [B] from the paper exit unit.
  • Page 349 4.Replacement and Adjustment Paper Exit Unit (P 800/801) Paper Exit Unit Remove the following covers. • Left lower cover (Left Lower Cover) • Controller box (Controller Box (P 800/801)) Remove the spring [A] from the paper exit unit [B]. Disconnect the connector [A] from the Connect-Left PCB (PCB20) [B], and then release it from the plastic harness guide [C].
  • Page 350 4.Replacement and Adjustment Release the harness [A], disconnected in the previous step, from the harness guides. Remove the three screws from the left side of the machine. • The screw [A] is a ground screw and [B] is a big screw. Be careful not to use the wrong screws when installing the paper exit unit.
  • Page 351 4.Replacement and Adjustment Remove the two screws from the right side of the machine. Remove the paper exit unit [A]. • When removing the paper exit unit [A], release the four hooks from both sides of the...
  • Page 352 4.Replacement and Adjustment paper exit unit. • When removing the paper exit unit [A], disconnect the connector [B] from the paper exit unit.
  • Page 353 4.Replacement and Adjustment Paper Feed Unit Paper Feed Roller, Pickup Roller Remove the paper feed tray [A] by pulling it out. Release the lock of the feed roller holder [A] by releasing the lever. Remove the paper roller holder [A] by pushing it to the left.
  • Page 354 4.Replacement and Adjustment Remove the paper feed roller [A] from the feed roller holder [B]. (hook×1) Remove the pickup roller [A]. (hook×1) Separation Roller Remove the paper feed tray [A] by pulling it out. Remove the separation roller holder [A].
  • Page 355 4.Replacement and Adjustment Remove the spring [A]. Remove the separation roller unit [A] by rotating it as shown below. Remove the separation roller [A]. (hook×1)
  • Page 356 4.Replacement and Adjustment Bypass Tray Unit Bypass Paper Feed Roller Remove the following covers. • IM 550F/600F/600SRF: Front cover (Front Cover), Right lower cover (Right Lower Cover (IM 550F/600F)), Left middle cover (Left Middle Cover) • P 800/801: Front cover...
  • Page 357 4.Replacement and Adjustment Slide the shaft [A] of the bypass tray paper feed roller [B] to the right while releasing the hook. Remove the bypass tray paper feed roller [A].
  • Page 358 4.Replacement and Adjustment Duplex Unit Duplex unit (IM 550F/600F/600SRF only) Remove the SPDF unit. (SPDF Unit) Remove the left lower cover. (IM 550F/600F/600SRF: Left Lower Cover, P 800/801: Left Lower Cover) Remove the controller box. (IM 550F/600F/600SRF: Controller Box (IM...
  • Page 359 4.Replacement and Adjustment Disconnect the two connectors. Release the harness [A] from the harness guide.
  • Page 360 4.Replacement and Adjustment Remove the ground screw [A] and disconnect the two connectors. • When installing, wind the harness [A] around the clamp [B] twice, as shown below. Disconnect the connector.
  • Page 361 4.Replacement and Adjustment 10. Remove the PSU (PCB18) [A] and bracket [B] from the mainframe. (hook×3) 11. Close the rear upper cover [A]. 12. Close the front cover [A].
  • Page 362 4.Replacement and Adjustment 13. Stand the main unit front side up. 14. Remove the bottom plate [A].
  • Page 363 4.Replacement and Adjustment 15. Remove the bottom plate [A]. 16. Remove the wire cover [A]. (hook×2) 17. Disconnect the connector.
  • Page 364 4.Replacement and Adjustment 18. Remove the seven screws from the duplex unit [A]. 19. Remove the duplex unit [A] while removing the shaft [B] from the coupling [C].
  • Page 365 4.Replacement and Adjustment Drive Unit Paper Feed Motor Remove the IOB (PCB17). (IM 550F/600F/600SRF: IOB (PCB17) (IM 550F/600F/600SRF), P 800/801: IOB (PCB17) (P 800/801)) Remove the PSU fan (FAN3). (PSU Fan (FAN3)) Remove the harness from the harness guides of the bracket [A].
  • Page 366 4.Replacement and Adjustment P 800/801 Main Drive Unit Remove the IOB (PCB17). (IM 550F/600F/600SRF: IOB (PCB17) (IM 550F/600F/600SRF), P 800/801: IOB (PCB17) (P 800/801)) Remove the PSU (PCB18). (PSU (PCB18))
  • Page 367 4.Replacement and Adjustment Remove the harness from the harness guide of the bracket [A]. Remove the bracket [A]. Remove the main drive unit [A].
  • Page 368 4.Replacement and Adjustment Main Motor (M11) Remove the main drive unit. (Main Drive Unit) Remove the clip [A] and gear [B] from the backside of the main drive unit [C]. Remove the main motor (M11) [A]. Drum Motor (M6) Remove the main drive unit. (Main Drive Unit) Remove the clip [A] and gear [B] from the backside of the main drive unit [C].
  • Page 369 4.Replacement and Adjustment Remove the drum motor (M6) [A].
  • Page 370 4.Replacement and Adjustment Electrical Components Controller Box Controller Box (IM 550F/600F/600SRF) Remove the right lower cover. (Right Lower Cover) Remove the bracket [A]. Disconnect the USB connector [A] of the operation panel. IM 600SRF: Disconnect the connector [A] and release the harness from the harness guide [B].
  • Page 371 4.Replacement and Adjustment Disconnect the three flat cables and three connectors. • Make sure to open the flap before disconnecting the flat cables [A] [B], as shown in the following pictures. Otherwise, the connector may be damaged. • When disconnecting the flat cable [A], pull it out in the direction of the arrow.
  • Page 372 4.Replacement and Adjustment Release the flat cable and harness from the harness guides. IM 600SRF: Remove the cover [A].
  • Page 373 4.Replacement and Adjustment Remove the six screws from the controller box [A]. • The screw [B] is a tapping screw. Be careful not to use the wrong screw when installing the controller box. IM 600SRF: Release the harnesses [A] and FFC [B] from the cable guides.
  • Page 374 4.Replacement and Adjustment 10. IM 550F/600F: Release the FFC [A] from the cable guides. 11. Release the hook [A], and then remove the controller box [B] by rotating it counter-clockwise. • When installing the controller box [A], make sure to secure the harness and flat cable to...
  • Page 375 4.Replacement and Adjustment • When installing the bracket [A] of the controller box [B], do not interpose the harness and the flat cable between the bracket and the controller box. Controller Box (P 800/801) Remove the right cover. (Right Cover) Disconnect the flat cable and two connectors.
  • Page 376 4.Replacement and Adjustment following pictures. Otherwise, the connector may be damaged. Release the flat cable and harness from the harness guides. Remove the seven screws from the controller box [A]. • The screw [B] is a tapping screw. Be careful not to use the wrong screws when installing the controller box.
  • Page 377 4.Replacement and Adjustment Release the hook [A], and then remove the controller box [B]. • When installing the controller box [A], make sure to secure the harness and flat cable to the harness guides, as shown below. • When installing the bracket [A] of the controller box [B], do not interpose the harness and the flat cable between the bracket and the controller box.
  • Page 378 4.Replacement and Adjustment Controller Board (PCB15) Controller Board (PCB15) (IM 550F/600F/600SRF) • Keep NVRAMs away from any objects that can cause static electricity. Static electricity can damage NVRAM data. Remove the controller box. (Controller Box (IM 550F/600F/600SRF)) Disconnect the connector on the controller box [A].
  • Page 379 4.Replacement and Adjustment Remove the controller box cover [A]. • The screw [B] is smaller than the other screws. Be careful not to use the wrong screw when installing the controller box cover. Remove the controller board [A] with the BiCU [B]. •...
  • Page 380 4.Replacement and Adjustment Separate the controller board [A] from the BiCU [B]. Remove the two guide rails [A] from the controller board [B]. Remove the NVRAM [A] from the old controller board and install them on the new controller board. •...
  • Page 381 4.Replacement and Adjustment Remove the slot cover [A]. Remove the controller box cover [A]. • The screw [B] is a small screw. Be careful not to use the wrong screw when installing the controller box cover. Remove the controller board [A] with the BiCU [B]. •...
  • Page 382 4.Replacement and Adjustment Remove the controller board [A] from the BiCU [B]. Remove the two guide rails [A] from the controller board [B]. Remove the NVRAM [A] from the old controller board and install them on the new controller board. •...
  • Page 383 If the customer has a backup of the address book data, use their own backup data for restoring. This is because there is a risk that the data cannot be backed up properly depending on the NVRAM's condition. For IM 550F/600F/600SRF, do the following steps. Print the Box List with the User Tools. •...
  • Page 384 • After turning ON the main power, SC870 will occur and the address book data will be cleared. 12. For IM 550F/600F/600SRF, change the following SP settings for the operation panel after turning ON the main power. • SP5-748-101: (OpePanel Setting: Op Type Action Setting): Change bit 0 from "0" to "1".
  • Page 385 • Check that the counters are reset. 22. For IM 550F/600F/600SRF, make sure that the list output in steps 7-1 through steps 7-3 matches the destination information in the machine. If not, set it to the setting before replacement. •...
  • Page 386 P 800/801: (Controller Board (PCB15) (P 800/801)) Remove the BiCU (PCB16) [A] from the controller board (PCB15) [B]. IM 550F/600F/600SRF: P 800/801: Remove the NVRAM [A] from the old BiCU and attach it to the new BiCU. IM 550F/600F/600SRF: P 800/801:...
  • Page 387 Replace the NVRAM on the BiCU (PCB16) with a new one. • Install a new NVRAM [A] so that the indentation [B] on the NVRAM corresponds with the mark on the BiCU (PCB16). Incorrect installation of the NVRAM will damage both the BiCU (PCB16) and NVRAM. IM 550F/600F/600SRF: P 800/801:...
  • Page 388 16. Check the SMC report (Factory SP Settings) from step 1, and set the user tool and SP settings so they are the same as before. IOB (PCB17) IOB (PCB17) (IM 550F/600F/600SRF) Remove the controller box. (Controller Box (IM 550F/600F/600SRF))
  • Page 389 4.Replacement and Adjustment Remove the bracket [A]. (hook×2) Remove the IOB (PCB17) [A]. Remove the NVRAM [A] from the old IOB (PCB17) and attach it to the new IOB (PCB17). • Install an NVRAM [A] so that the indentation [B] on the NVRAM corresponds with the mark on the IOB (PCB17).
  • Page 390 4.Replacement and Adjustment Disconnect the two connectors, and then release them from the harness guides. Remove the bracket [A]. (hook×2) Disconnect the two flat cables.
  • Page 391 4.Replacement and Adjustment Remove the IOB (PCB17) [A]. Remove the NVRAM [A] from the old IOB (PCB17) and attach it to the new IOB (PCB17). • Install the NVRAM [A] so that the indentation [B] on the NVRAM corresponds with the mark on the IOB (PCB17).
  • Page 392 4.Replacement and Adjustment Replace the NVRAM on the IOB (PCB17) with a new one. • Install an NVRAM [A] so that the indentation [B] on the NVRAM corresponds with the mark on the IOB (PCB17). Incorrect installation of the NVRAM will damage both the IOB (PCB17) and NVRAM.
  • Page 393 Check the below SPs have correct values. • SP6-026-003: 0 • SP6-026-004: 0 • SP6-027-002: -0.3 Connect-Left PCB (PCB20) Remove the laser unit. (IM 550F/600F/600SRF: Laser Unit, P 800/801: (Laser Unit) For P 800/801, remove the left upper cover. (Left Upper Cover) Disconnect the flat cable and harness from the Connect-Left PCB (PCB20) [A].
  • Page 394 Release the harness from the harness guides of the laser fan unit [A]. Remove the laser fan unit [A]. (hook×1) Remove the Connect-Left PCB (PCB20) [A]. Fusing Thermistor Connection PCB Remove the following covers. • IM 550F/600F/600SRF: Paper exit tray (Paper Exit Tray (IM 550F/600F)) • P 800/801: Upper cover (Upper...
  • Page 395 4.Replacement and Adjustment Remove the screw which is fixing the fusing thermistor connection PCB [A]. Turn over the fusing thermistor connection PCB [A], and then disconnect the flat cable and connectors. Power Pack (PCB19) Remove the duplex unit. (Duplex unit)
  • Page 396 4.Replacement and Adjustment Remove the power pack (PCB19) [A]. (hook×2) • When removing the power pack (PCB19), disconnect two connectors from the back side of the power pack (PCB19) [A]. • When installing the power pack (PCB19), insert the actuator [A] through the hole [B] of the...
  • Page 397 4.Replacement and Adjustment power pack (PCB19) [C]. PSU (PCB18) • Turn off the main power switch and unplug the power cord before replacing the PSU (PCB18). • Do not touch the areas outlined in red in the following diagrams when replacing the PSU...
  • Page 398 4.Replacement and Adjustment (PCB18). Residual charge on the board may cause electric shock.
  • Page 399 4.Replacement and Adjustment Remove the controller box (IM 550F/600F/600SRF: Controller Box (IM 550F/600F/600SRF), P 800/801: Controller Box (P 800/801)) Remove the PSU fan. (PSU Fan (FAN3)) Remove the ground screw [A] and release the three connectors.
  • Page 400 4.Replacement and Adjustment • When installing, route the harnesses [A] and [B] through the hole in the bracket as shown below. Disconnect the two connectors. Remove the PSU (PCB18) [A] and bracket [B] from the mainframe.
  • Page 401 4.Replacement and Adjustment Remove the PSU (PCB18) [A] from the bracket [B]. HDD (OT2) (IM 550F/600F/600SRF Only) • Before replacing the HDD (OT2), copy the address book data to an SD card with SP5-846-051 if possible. • If the customer uses the DataOverwriteSecurity Unit Type M19, NFC Card Reader Type M24, or OCR Unit Type M13, these applications must be installed again.
  • Page 402 Follow the instructions when installing the flat cable. [A]: Flat cable between engine board and BiCU (PCB16) [B]: Flat cable between scanner and BiCU (PCB16) (IM 550F/600F/600SRF only) [C]: Flat cable between DF and BiCU (PCB16) (IM 550F/600F/600SRF only) Flat Cable between IOB (PCB17) and BiCU (PCB16)
  • Page 403 [B] Black line 1 [C] Black line 2 [D] Red line [E] Stiffener IM 550F/600F/600SRF Align the edge of the cable with the black line 1 [B]. Align the edge of the cable with the red line [D]. P800/801 Align the edge of the cable with the black line 1 [B].
  • Page 404 4.Replacement and Adjustment Flat Cable between Scanner and BiCU (PCB16) (IM 600SRF) Fold the flat cable by aligning its edge with the black line [A]. Fold the flat cable by aligning its edge with the black line [A]. Fold the flat cable along the edge [B]. Pass the flat cable through the core [C].
  • Page 405 4.Replacement and Adjustment Pass the flat cable through the hole [C] and connect it to the BiCU (PCB16). Flat Cable between Scanner and BiCU (PCB16) (IM 550F/600F) Pass the flat cable [A] through the hole [B]. Pass the flat cable through the core [C].
  • Page 406 4.Replacement and Adjustment Pass the flat cable through the holes [B] and [C], and then connect it to the BiCU (PCB16). Flat Cable between DF and BiCU (PCB16) (IM 600SRF) Pass the flat cable [A] through the core [B] and fold it along the black line [C]. Fix the core [A] to the bracket using the hooks [B].
  • Page 407 4.Replacement and Adjustment Pass the flat cable behind cable guide hooks [B]. Pass the flat cable behind cable guide hooks [A]. Fold the flat cable by aligning the edge of the cable with the black line [B]. Pass the flat cable through the hole [C]. Do not pass it through the hole [D].
  • Page 408 4.Replacement and Adjustment Fold the flat cable by aligning the edge of the cable with the black line [A]. 10. Fold the flat cable along the edge [B]. 11. Pass the flat cable behind cable guide hook [A]. 12. Fold the flat cable along the black line [B]. 13.
  • Page 409 16. Fold the flat cable along the edge [B]. 17. Set the cores [A] in the holder and connect the flat cable to the BiCU (PCB16) [B]. Flat Cable between DF and BiCU (PCB16) (IM 550F/600F) Pass the flat cable through the hole [A].
  • Page 410 4.Replacement and Adjustment While keeping the red line in the [A] position, pull the flat cable in the direction of the arrow and loosen the [B] point. Fold the flat cable by aligning the edge of the cable with the red line [A]. Fold the flat cable along the edge [B].
  • Page 411 4.Replacement and Adjustment flat cable behind the hook [E]. 10. Pass the flat cable behind cable guide hook [C]. 11. Pass the flat cable [A] through the cores [D]. 12. Fold the flat cable by aligning the edge of the cable with the black line [A]. 13.
  • Page 412 4.Replacement and Adjustment 14. Set the cores [A] in the holder and connect the flat cable to the BiCU (PCB16) [B].
  • Page 413 4.Replacement and Adjustment Fans PSU Fan (FAN3) IM 550F/600F/600SRF: Remove the right lower cover. (Right Lower Cover) P 800/801: Remove the right cover. (Right Cover) Disconnect the connector of the PSU fan (FAN3) [A] from the right side of the machine.
  • Page 414 4.Replacement and Adjustment Remove the PSU fan (FAN3) [A] from the bracket. (hook×3) Direction of Installing the Fans...
  • Page 415 4.Replacement and Adjustment DF (IM 550F/600F/600SRF Only) SPDF Unit Remove the following covers. • Scanner front cover (Scanner Front Cover (IM 600SRF)) • Right upper cover (Right Upper Cover (IM 600SRF)) • Left upper cover (Left Upper Cover (IM 600SRF)) •...
  • Page 416 Release the flat cable [A] from the harness guide [B] and remove the cores [C]. IM 550F/600F: Open the clamp [A] and disconnect the six connectors. IM 600SRF: Open the clamp [A] and disconnect the six connectors. Then release the connectors...
  • Page 417 4.Replacement and Adjustment Release the flat cable [A] from the harness guide [B] and remove the core [C]. Remove the SPDF unit. DF Front Cover Open the DF top cover [A]. Remove the DF front cover [B]. DF Rear Left Cover Open the DF top cover [A].
  • Page 418 4.Replacement and Adjustment Twist the DF rear left cover [B] to release two hooks. Remove the DF rear left cover [A]. DF Rear Right Cover Remove the DF rear left cover. (DF Rear Left Cover) Insert a flathead screwdriver into [A] and [B] to release the hooks on the inside of the DF rear right cover [C].
  • Page 419 4.Replacement and Adjustment pull it upward to remove it. DF Top Cover Remove the DF front cover. (DF Front Cover) Remove the DF rear right cover. (DF Rear Right Cover) Release the strap [B]. Open the DF top cover [A] further.
  • Page 420 4.Replacement and Adjustment Release the rear fulcrum shaft [A]. Remove the DF top cover assembly [A].
  • Page 421 4.Replacement and Adjustment Remove the DF top cover [A]. DF Drive Unit Remove the DF rear left cover. (DF Rear Left Cover) Remove the harnesses [A] from the harness guide [B].
  • Page 422 4.Replacement and Adjustment Remove the harness guide [A]. Remove the DF drive unit [A]. Remove the right upper cover. (Right Upper Cover) Open the lock [A] and disconnect the flat cable [B].
  • Page 423 4.Replacement and Adjustment Release the flat cable [A] from the harness guide [B] and remove the cores [C]. Release the flat cable [A] from the harness guide [B] and remove the core [C]. Remove the DF top cover assembly. (DF Top Cover) Remove the harness [A] from the DF conveying unit [B].
  • Page 424 4.Replacement and Adjustment Remove the cover [C] and release the flat cable [A]. Remove the DF conveying unit [A].
  • Page 425 4.Replacement and Adjustment 10. Push the lock lever [A] and rotate it to the release position. 11. Slide the machine front side of the DF feed roller shaft [A] toward the machine left side, and then pull out the DF paper feed roller unit [B]. 12.
  • Page 426 4.Replacement and Adjustment 13. Remove four screws. 14. Slide the conveying guide [A] in the direction of the arrow to release three hooks. 15. Detach the CIS assembly [A].
  • Page 427 4.Replacement and Adjustment 16. Disconnect two connectors from the CIS assembly [A]. 17. Release both two hooks [A] of the front glass holder [B] and rear glass holder [C] in the direction of the arrow and detach them. 18. Detach the CIS glass [D] and the front spacer [E] and rear spacer [F] from the CIS assembly [G]. Since the front and rear spacers are not fixed, take care not to lose them.
  • Page 428 4.Replacement and Adjustment When reassembling, check that the spring is inserted on the boss of the CIS assembly. DF double feed detector TX PCB (PCB25) Remove the DF top cover. (DF Top Cover) Remove the Bracket [A].
  • Page 429 4.Replacement and Adjustment Remove the DF double feed detector TX PCB (PCB25) [A]. DF double feed detector RX PCB (PCB26) Remove the CIS assembly. (CIS) Remove the conveying guide [A]. Pull out the harness [B] through the hole [C]. Remove the bracket [A].
  • Page 430 4.Replacement and Adjustment Remove the DF double feed detector RX PCB (PCB26) [A].
  • Page 431 4.Replacement and Adjustment Paper Feed Unit (Paper Feed Unit PB1160) Paper Feed Roller, Pickup Roller Remove the paper feed tray [A] of the optional paper feed unit by pulling it out. Slide the shaft [A] to the left while pushing the release lever [B]. Remove the feed roller holder [A] by sliding it to the left.
  • Page 432 4.Replacement and Adjustment Remove the paper feed roller [A] from the feed roller holder [B]. (hook×1) Remove the pickup roller [A]. (hook×1) Separation Roller Remove the paper feed tray [A] of the optional paper feed unit by pulling it out. Remove the separation roller holder [A].
  • Page 433 4.Replacement and Adjustment Remove the spring [A]. Remove the separation roller [A] by rotating it as shown below. Remove the separation roller [A]. (hook×1) Main Board Remove the optional paper feed unit from the main machine. If the optional paper feed unit is installed on the caster table, remove it from the caster table.
  • Page 434 4.Replacement and Adjustment Remove the paper feed tray [A] of the optional paper feed unit by pulling it out. Turn over the optional paper feed unit [A], and then remove the board cover [B]. (hook×2) Remove the mainboard [A]. (hook×3) Drive Unit Remove the optional paper feed unit from the main machine.
  • Page 435 4.Replacement and Adjustment Remove the paper feed tray [A] of the optional paper feed unit by pulling it out. Turn over the optional paper feed unit [A], and then remove the board cover [B]. (hook×2) Release the harness of the mainboard [A] from the harness guides. Disconnect the five connectors from the main board [A].
  • Page 436 4.Replacement and Adjustment Turn over the optional paper feed unit again, and then remove the upper cover [A]. (hook×1) Remove the drive unit [A] from the upper cover [B]. • When removing the drive unit [A], remove the coupling [B] from the shaft [C].
  • Page 437 4.Replacement and Adjustment Internal Finisher Internal Finisher Remove the scanner unit. (Scanner Unit) Remove the controller box. (Controller Box) Remove the operation panel. (Operation Panel Unit (IM 550F/600F/600SRF)) Remove the operation panel arm inner cover [A]. Remove the operation panel arm lower cover [A]. Remove the stays [A] and [B] together.
  • Page 438 4.Replacement and Adjustment Remove the harness guide [A]. Remove the air duct [A]. Remove the harness guide [A].
  • Page 439 4.Replacement and Adjustment • When reinstalling the harness guide, a gap appears as shown below. 10. Remove the internal finisher [A]. Finisher Output Tray Unit Remove the right upper cover. (Right Upper Cover (IM 600SRF)) Remove the left upper cover. (Left Upper Cover (IM 600SRF))
  • Page 440 4.Replacement and Adjustment Open the finisher rear cover [A]. Release the belts [A] from the mainframe by twisting the ends. Put a screwdriver through the hole [A] and loosen the screw that fixes the finisher. Make a note of the position of screw [A], and then remove it. Then, slide the finisher [B] to the left...
  • Page 441 4.Replacement and Adjustment as far as it goes. Remove the bracket [A]. Disconnect the flat cable [A].
  • Page 442 4.Replacement and Adjustment Remove three screws. Depending on the machine, the screw [A] may not be present. 10. Release the hook of the finisher output tray unit [A]. 11. Release the overlapping part [A] and remove the finisher output tray unit [B].
  • Page 443 4.Replacement and Adjustment When reassembling, return the finisher to the previous position by sliding the finisher until the screw removed in step 6 can be inserted in the same position as before. Stapler Unit Remove the right upper cover. (Right Upper Cover (IM 550F/600F)) Remove the stapler unit bracket [A].
  • Page 444 4.Replacement and Adjustment Remove the side fence [A]. Remove the cover [A]. Remove the top plate (front) [A].
  • Page 445 4.Replacement and Adjustment Remove the top plate (rear) [A]. Remove the stay [A]. Remove the harness guide [A].
  • Page 446 4.Replacement and Adjustment Remove the brackets [A] from the back side. 10. Remove the brackets [A] from the front side.
  • Page 447 4.Replacement and Adjustment 11. Remove the left frame [A] while slightly lifting the finisher. 12. Remove the right frame and bottom plate [A]. Finisher Gathering Roller Motor (M14) Remove the left upper cover. (Left Upper Cover (IM 550F/600F))
  • Page 448 4.Replacement and Adjustment Remove the finisher gathering roller motor (M14) [A]. Finisher Paper Exit Motor (M13) Remove the left upper cover. (Left Upper Cover (IM 550F/600F)) Remove the finisher paper exit motor bracket [A]. Remove the finisher paper exit motor (M13) [A].
  • Page 449 4.Replacement and Adjustment Finisher Shift Roller Motor (M15) Remove the finisher paper exit motor bracket. (Finisher Paper Exit Motor (M13)) Remove the finisher shift roller motor bracket [A]. Remove the finisher shift roller motor (M15) [A]. Finisher Transport Motor (M12) Remove the finisher frames.
  • Page 450 4.Replacement and Adjustment Remove the finisher transport motor (M12) [A]. Finisher Tray Lift Motor (M18) Remove the finisher output tray unit. (Finisher Output Tray Unit) Remove the finisher tray lift motor bracket [A]. Finisher Jogger Fence HP Sensor (S24) Remove the finisher output tray unit. (Finisher Output Tray Unit) Remove the finisher top front cover [A].
  • Page 451 4.Replacement and Adjustment Remove the paper exit cover [A]. Pull up the finisher paper sensor actuator [B] when removing the guide plate. Move the left jogger [A] to the center. Remove the finisher jogger fence HP sensor bracket [A] ( x 1).
  • Page 452 4.Replacement and Adjustment Remove the finisher jogger fence HP sensor bracket [A] ( x 1, x 1, hooks). Finisher Jogger Motor (M16) Remove the finisher frames. (Finisher Frames) Remove the finisher transport motor (M12). (Finisher Transport Motor (M12)) Remove the finisher jogger fence HP sensor bracket (Finisher Jogger Fence HP Sensor (S24)) Remove the two screws.
  • Page 453 4.Replacement and Adjustment Remove the finisher jogger motor (M16) [A]( x 2) Finisher Exit Guide Plate Motor (M17) Remove the finisher frames. (Finisher Frames) Remove the finisher exit guide plate motor (M17) [A]. Finisher Shift Roller HP Sensor (S20) Remove the finisher paper exit motor bracket. (Finisher Paper Exit Motor (M13))
  • Page 454 4.Replacement and Adjustment Remove the finisher shift roller motor bracket [A]. Remove the finisher shift roller HP sensor (S20) [A]. Finisher Gathering Roller HP Sensor (S21) Remove the finisher frames. (Finisher Frames) Remove the finisher gathering roller motor bracket [A].
  • Page 455 4.Replacement and Adjustment Remove the finisher gathering roller HP sensor (S21) [A]. Finisher Entrance Sensor (S28) Remove the internal finisher. (Internal Finisher) Remove the top plate (rear) [A].
  • Page 456 4.Replacement and Adjustment Remove the finisher entrance sensor bracket [A]. Remove the finisher entrance sensor (S28) [A]. Finisher Paper Exit Sensor (S26) Remove the finisher frames. (Finisher Frames) Remove the finisher main board cover. (Finisher Main Board (PCB29)) Remove the finisher main board bracket [A].
  • Page 457 4.Replacement and Adjustment Remove the finisher top front cover [A]. Remove the paper exit cover [A]. Pull up the finisher paper sensor actuator [B] when removing the guide plate. Remove the finisher exit guide plate motor bracket [A].
  • Page 458 4.Replacement and Adjustment Remove the paper exit roller shaft [A] (bushing x 2). Remove the finisher paper exit sensor (S26) [A]. Finisher Paper Sensor (S23) Remove the finisher frames. (Finisher Frames) Remove the finisher paper sensor bracket [A].
  • Page 459 4.Replacement and Adjustment Remove the finisher paper sensor (S23) [A]. Finisher Staple Tray Paper Sensor (S25) Remove the finisher frames. (Finisher Frames) Remove the finisher staple tray paper sensor bracket [A]. Remove the finisher staple tray paper sensor (S25) [A].
  • Page 460 4.Replacement and Adjustment Finisher Tray Lower Limit Sensor (S22) Remove the finisher output tray unit. (Finisher Output Tray Unit) Remove the finisher tray lower limit sensor (S22) [A]. Finisher Exit Guide Plate HP Sensor (S27) Remove the finisher frames. (Finisher Frames) Remove the finisher main board cover.
  • Page 461 4.Replacement and Adjustment Remove the finisher top front cover [A]. Slide the exit guide plate stopper [A] to the left (spring x 1). Remove the finisher exit guide plate HP sensor (S27) [A]. Finisher Main Board (PCB29) Remove the scanner unit. (Scanner Unit)
  • Page 462 4.Replacement and Adjustment Remove the finisher main board cover. Remove the finisher main board (PCB29). When reinstalling a new finisher main board Check the DIP switches (SW1: [A], SW2: [B]) on the old main board. If the settings on the new finisher main board are different from the old finisher main board, change the settings on the new board (they must be the same as the settings on the old board).
  • Page 463 4.Replacement and Adjustment registration is inaccurate. Adjust the finisher side-to-side registration in the following way. Enter SP mode. Set SP6-138-001 to "1" (default: 0). This configures the machine to stop the fed sheet at the finisher entrance. Execute a print job using A4 or LT paper with the finisher selected as the paper output tray. The printed sheet stops at the finisher entrance.
  • Page 464 4.Replacement and Adjustment adjustment. When using A4 sheet When using LT sheet [1] Move the finisher to the right by 3 mm. [2] Move the finisher to the right by 1.5 mm. [3] No adjustment required. [4] Move the finisher to the left by 1.5 mm. [5] Move the finisher to the left by 3 mm.
  • Page 465 4.Replacement and Adjustment [B]: 3 mm to the left [C]: 1.5 mm to the left [D]: Center position [E]: 1.5 mm to the right [F]: 3 mm to the right Insert the screw to one of the five slits [G] which is aligned with a screw hole. 10.
  • Page 466 4.Replacement and Adjustment 13. Put a screwdriver through the hole [A] and retighten the screw to fix the finisher.
  • Page 467 5.System Maintenance 5. System Maintenance Service Program Mode SP Tables See "Appendices" for the following information: • SP Mode Tables...
  • Page 468 5.System Maintenance Firmware Update (IM 550F/600F/600SRF Only) Overview of Firmware Update Difference from Previous Machine • In addition to an SD card, a USB flash drive can be used for the firmware update. Firmware update from a USB flash drive can only be performed using the slot on the operation panel.
  • Page 469 5.System Maintenance Firmware Types Firmware Included in the Firmware Package Firmware Location Firmware Type Message Displayed Controller Board (PCB15) System/Copy BRMF2s_syslem RemoteFax BRMF2a_fax2 Scanner BRMF2a_scn NetworkDocBox BRMF2a_netfile Network Support BRZMF2a_net Printer BRZMF2e_printer BRMF2e_prt_PCL PDF (IRIPS PDF) BRMF2e_prt_IPDF PS (IRIPS PS) BRMF2e_prt_IPS3 Web Support BRZMF2a_web...
  • Page 470 5.System Maintenance Firmware Location Firmware Type Message Displayed M2a_ICCdDisptch M2a_ICCdDisptch M2a_lnstSetting M2a_lnstSetting M2a_iWnn M2a_iWnn M2a_iWnn_Hang M2a_iWnn_Hang M2a_iWnn_Hans M2a_iWnn_Hans M2a_iWnn_Hant M2a_iWnn_Hant M2a_KrbServ M2a_KrbServ M2a_MeidaPrtScn M2a_MeidaPrtScn M2a_NFCPlugln M2a_NFCPlugln M2a_Printerlnfo M2a_Printerlnfo M2a_PrinterSJob M2a_PrinterSJob M2a_Programlnfo M2a_Programlnfo M2a_ORCode_SDC M2a_ORCode_SDC M2a_OuickCdAuth M2a_OuickCdAuth M2a_RemAssist M2a_RemAssist M2a_RemPnlOpe M2a_RemPnlOpe M2a_RemSptSvc M2a_RemSptSvc M2a_SimpleWFD...
  • Page 471 5.System Maintenance Firmware not included in the firmware package Firmware Location Firmware Type Message Displayed Smart Operation Panel Animation BRMF2a_animat BRMF2a_Movie BRMF2a_Movie BRMF2a_Movie2 BRMF2a_Movie2 BRMF2a_Movie3 BRMF2a_Movie3 • Like the previous model, the animation is updated by inserting the SD card into the SD card slot (bottom) at the back of the main unit.
  • Page 472 5.System Maintenance To use the SD card slot [E], remove the controller cover [G]. (Controller Cover) Using the USB Flash Drive for Updating Use the USB slot [A] on the left side of the operation panel. Update Procedure Preparation Download the latest version firmware to the removable media in advance. Create a folder called “package”...
  • Page 473 5.System Maintenance • Do not put multiple machine firmware programs on the same SD card. Copy the only model firmware you want. • If you download the firmware package to the “romdata” folder, which is the one normally used, the firmware package cannot be updated. •...
  • Page 474 5.System Maintenance Select the package, and then press [Execute]. Display Contents ROM: Display installed module number/version information. NEW: Display module number/version information in the card. *The upper row corresponds to the module name, the lower row corresponds to the version number.
  • Page 475 5.System Maintenance Turn the main power OFF. Remove the SD card. Turn the main power ON again, and check whether the machine is operating normally. Return the SD card slot cover to the original position. Using the Slot on the Operation Panel (Immediate Update) The update may fail if the machine's System/Copy version is V1.04 or an older version.
  • Page 476 5.System Maintenance Touch [Execute]. Select the package, and then press [Execute]. After the data waiting screen is displayed, the update is automatically started. When the firmware update is complete, "Update done" is displayed.
  • Page 477 5.System Maintenance The figures at the lower right of the display indicate "Number of updated items/ All items to be updated". Turn the main power OFF. Remove the removable media from the slot on the operation panel. 10. Turn the main power ON again, and check whether the machine is operating normally. Using the Slot on the Operation Panel (Reserve) Firmware update can be executed at the programmed date and time.
  • Page 478 5.System Maintenance Touch [Execute]. Select the package, and then press [Execute]. Enter update date and time and specify the Retry Setting, then touch [Set]. In "Retry setting", it is set whether or not to retry when updating cannot be started depending on the state of the machine.
  • Page 479 5.System Maintenance operation panel, and then touch [OK]. Firmware update is executed at the programmed date and time. Whether updating is possible or not depends on ARFU setting. However, whether to start updating does not depend on SP5-886-111 (automatic update setting) setting. Error Screens During Updating EXX shows an error code.
  • Page 480 5.System Maintenance Code Contents Solutions above solutions do not solve the problem. • Removable media access error Re-insert the removable media. • Switch the main power supply off and on to try again. • Replace the removable media used for the update.
  • Page 481 5.System Maintenance Code Contents Solutions The download destination specified by been mounted. Check to confirm that the removable media does not match the removable media has been correctly up to the destination for the main mounted. • machine’s program. The removable media is incorrect if the program to be updated has been correctly installed.
  • Page 482 5.System Maintenance Code Contents Solutions again. • The removable media is damaged if the update fails again. Replace the removable media. • The data to be overwritten cannot be Switch the main power supply off and on to try accessed when controller-related again.
  • Page 483 5.System Maintenance Code Contents Solutions of the machine at the reserved next reception time has elapsed. date/time of the remote firmware update from the network. • Reception failed due to the status error Reset the reservation date/time for the remote of the machine at the reserved update.
  • Page 484 5.System Maintenance Code Contents Solutions • The amount of update data has Move “fwu” in the “/romdata” directory out of exceeded the limit. There is too much that directory so that the same modules are not data in the removable media. located in the same directory.
  • Page 485 5.System Maintenance Touch [Firmware Update]. Touch [Network Update]. Touch [Execute Update]. Touch [YES].
  • Page 486 5.System Maintenance The following will be displayed. • If the error code E66, which indicates that the download of the firmware has failed, is displayed, go back to step 1. • The update will be started automatically after the download is finished. •...
  • Page 487 5.System Maintenance • The figures at the lower right of the display indicate "Number of updated items/ All items to be updated". Update on the Next Visit (Reserve) It is possible to set the machine to download the package firmware which is necessary for SFU in advance, and then perform the actual installation at the next service visit.
  • Page 488 5.System Maintenance Touch [Firmware Update]. Touch [Reserve]. Touch [Reservation setting]. Enter the dates and times of the next visit and the start of receiving data. • "Next time to visit this customer": The package firmware will be automatically downloaded by this time/date.
  • Page 489 5.System Maintenance When a reservation update by the media device is set, the update date and time is displayed. Successful Download In the two diagrams below, the firmware is set to be downloaded by the day before the next scheduled visit.
  • Page 490 5.System Maintenance • If the machine is in Energy Saver mode when the download is scheduled to begin, the download will be performed in the background and the machine/panel will stay in Energy Saver mode. • The download will continue uninterrupted even if the customer initiates a print job, copy job, fax receiving or other operation while the download is in progress.
  • Page 491 5.System Maintenance Check the information displayed. When the package firmware was downloaded successfully, the details of the download result are displayed as the following picture shows. • This information will only be displayed if the reserved firmware has already been downloaded.
  • Page 492 5.System Maintenance Touch [Network Update]. Touch [Execute Update]. Check the version of the received package firmware, and then touch [YES]. • The update is started. • If the version of the reserved package in the HDD is older than the latest version, the...
  • Page 493 5.System Maintenance messages shown in the following picture are displayed. • If you wish to download the latest version, touch [Execute] beside the message "Download and update the latest package." Then the update of the package firmware will be started. •...
  • Page 494 5.System Maintenance Firmware Update (Remote Firmware Update) In this machine, the software can be updated by remote control using @Remote. RFU Performable Condition RFU is performable for a device which meets the following conditions. The customer consents to the use of RFU. The device is connected to a network via TCP/IP for @Remote.
  • Page 495 5.System Maintenance Function Overview Downloading and Updating Process Downloads the Latest Package The machine accesses the server to check for the latest package version. If the version of the package on the global server is later than that of the package installed on the machine, or if the machine has not downloaded the firmware package, the machine downloads the latest package in the background even when the customer is using the machine.
  • Page 496 5.System Maintenance When the machine connects to the server where the package files are stored, the DNS settings and the name solution by DNS is needed. The machine will still try to download the package even if the name cannot be resolved, but will fail as the name is not resolved. The time and date to send the next inquiry to the global server can be checked with SP5-886-116 (Farm Update Setting: Auto Update Next Date).
  • Page 497 5.System Maintenance Situations in which the machine is determined to be in use Situations in which the machine is determined to be in use When the operation panel is used within 30 seconds During firmware update While firmware update is disabled While printing (copy, printer, fax, re-printing via network) While scanning (copy, scanner, fax) Retrieving image data via the network...
  • Page 498 5.System Maintenance Situations in which the machine is determined to be in use While importing/exporting SP settings The interval between changing settings that require a reboot and actually rebooting (A reboot notification message pops up after changing the settings.) While verifying the operation panel (smart panel) Update Process When the machine updates the firmware by Auto Remote Firmware Update (ARFU), a message dialog box opens to indicate the start of update.
  • Page 499 5.System Maintenance However, while the firmware of the operation panel is being updated, cancellation is not possible because the keys are disabled. (Since the update of the operation panel firmware is performed at the end, you cannot cancel the update at this point.) If the update is canceled, the machine will reboot when the firmware update of all modules included in the following parts is complete.
  • Page 500 5.System Maintenance Related SP SP Number Selection Overview Def. SP5-886-111 0: OFF Sets auto update ON/OFF by ARFU. 1: ON SP5-886-112 0: OFF Will not run the update when update prohibited time setting is ON and 1: ON the current time is in the range of the time set. •...
  • Page 501 5.System Maintenance SP Number Selection Overview Def. recent. The record is created when the update has successfully finished. When the update is canceled, no record is created. SP7-520-031 Display History of the package number (including suffix) for which update has to 035 only completed.
  • Page 502 5.System Maintenance Firmware Update (P 800/801 Only) Overview In order to update the firmware of this machine, download the latest firmware file and save on an SD card. Once saved, insert the SD card in the SD Card Slot 2. Firmware Types Firmware Location Firmware Type...
  • Page 503 5.System Maintenance • Before updating the firmware, disconnect the network cable from the machine. • If SC818 is generated during the software update, switch the power OFF -> ON, and complete the update which was interrupted. • During software update, remove interface cables, network cables, wireless boards, etc., (so that they are not accessed during the update).
  • Page 504 5.System Maintenance underscores on the operation panel are replaced by stars. 11. Wait until the message "Update done" is shown. 12. After turning OFF the main power, remove the SD card. 13. Again, turn ON the main power, and check whether the machine is operating normally. 14.
  • Page 505 5.System Maintenance Code Contents Solutions power off and on. An error occurred when the ROM update Controller program abnormal. If the second program started attempt fails, replace the controller board (PCB15). • Decompression of compressed data Switch the main power supply off and on to failed.
  • Page 506 5.System Maintenance Code Contents Solutions A card for the wrong model is inserted. model in the SD card. • Module error. Install the program to be updated in The program to be downloaded does not advance. • exist on the main unit. There is a possibility that the SD card The download destination specified by containing the program to be updated has...
  • Page 507 5.System Maintenance Code Contents Solutions • Firmware updates are currently The setting of Update Firmware in the prohibited. Administrator Tools has been set to [Prohibit] by an administrator. Amend the setting to [Do not Prohibit] and try again. • The results of the electronic authorization Install the correct ROM update data in the check have rejected the update data.
  • Page 508 Administrator Tools to [Do not Prohibit]. firmware update from the network. *1 The error occurs in IM 550F/600F/600SRF only • The PDF firmware installed as standard contains a program required to print PS3 data as a default.
  • Page 509 5.System Maintenance Updating JavaVM Updating Java VM is performed with PC using the update tool. • Prepare the following items in advance. • SD memory card reader/writer • • Updating flow is as follows. Deactivate the SDK applications with Web Image Monitor. Remove the VM CARD Type M37 from the main machine.
  • Page 510 5.System Maintenance Remove VM CARD Type M37 from the SD Card Slot 1 [A]. Updating JavaVM Insert VM CARD Type M37 into SD memory card reader/writer of your PC. Check that the SD memory card reader/writer is detected on your PC, and then write down the drive letter.
  • Page 511 5.System Maintenance 10. Insert VM CARD Type M37 into SD Card Slot 1 [A] of the machine. 11. Reassemble the machine. Activating SDK Applications Turn the main power ON. Log in as the administrator from Web Image Monitor. Change the setting for "Auto Start" to "On" for each SDK application. Display the [Startup Setting] menu.
  • Page 512 • Controller debug log • Engine debug log • FCU debug log (IM 550F/600F/600SRF only) • Operation panel debug log • On older models, logging tool enabled by a service representative when a problem occurred. Once the problem reoccurred, the service representative was able to retrieve the debug log.
  • Page 513 5.System Maintenance Type Storage Timing Destination (maximum storage capacity) • When the operation panel detects an error • Debug logs are not saved in the following conditions. • When there is no HDD. • While erasing all memory • While data encryption equipment is installed •...
  • Page 514 5.System Maintenance Procedure for Retrieving the Debug Log Insert the SD card into the SD card slot. IM 550F/600F/600SRF: Insert an SD card into the media slot on the side of the operation panel. P 800/801: Remove the controller cover.
  • Page 515 5.System Maintenance Communication log /LogTrace/machine number/packet_log/yyyymmdd_hhmmss.gz (network packet) Configuration page /LogTrace/machine number/gps/ConfigrationPage/ConfigrationPage_yyyymmdd_hhmmss.csv • Printer setting list /LogTrace/machine number /gps/PrintSettingList/PrintSettingList_RPGL_yyyymmdd_hhmmss.txt • /LogTrace/machine number/gps/PrintSettingList/PrintSettingList_RTIFF_yyyymmdd_hhmmss.c • Font list /LogTrace/machine number/gps/FontPage/FontPage_PCL_the page number_yyyymmdd_hhmmss.jpg • /LogTrace/machine number/gps/FontPage/FontPage_PDF_the page number_yyyymmdd_hhmmss.jpg • /LogTrace/machine number/gps/FontPage/FontPage_PS_the page number_yyyymmdd_hhmmss.jpg Error log /LogTrace/machine number/gps/ErrorLog/yyyymmdd_hhmmss.csv Fax information /LogTrace/machine number/faxreport/yyyymmdd_hhmmss.csv...
  • Page 516 Execute SP5-990-001 (SP Print Mode: All (Data List)) before you turn OFF the main power. You will need a record of the NVRAM settings if the upload fails. Turn OFF the main power. Remove the controller cover. (IM 550F/600F/600SRF: Controller Cover (IM550F/600F), P 800/801:...
  • Page 517 If the second attempt fails, do the following procedure: • Enter the NVRAM data manually using the SMC print you created before uploading the NVRAM data. Turn OFF the main power. Remove the controller cover. (IM 550F/600F/600SRF: Controller Cover (IM550F/600F), P 800/801: Controller Cover) Insert the SD card into SD Card Slot 2 (lower) [A].
  • Page 518 5.System Maintenance not match. This procedure does not download the following data to the NVRAM: • Total Count • C/O, P/O Count (IM 550F/600F/600SRF only)
  • Page 519 5.System Maintenance UP/SP Data Import/Export UP Data Import/Export (IM 550F/600F/600SRF) Data that can be imported and exported • Copier / Document Server Features • Printer Features • Scanner Features • Facsimile Features • Browser Features • Program (Document Server) •...
  • Page 520 5.System Maintenance Insert an SD card into the media slot on the side of the operation panel. Log in from the operation panel as an administrator with all privileges. Press [System Settings]. Press [Administrator Tools]. Press [Next] three times. Press [Device Setting Information: Export (Memry Strge Devc)]. Set the export conditions.
  • Page 521 5.System Maintenance Importing Device Information This can be exported/imported by an administrator with all privileges. Import device information saved on an SD card. Insert an SD card into the media slot on the side of the operation panel. Log in from the operation panel as an administrator with all privileges. Press [System Settings].
  • Page 522 Address book • Programs (printer function) • Settings that can be specified via telnet • RICOH @Remote-related data • Counters • Settings that can only be specified via Web Image Monitor or Web Service (for example, Bonjour, SSDP setting) •...
  • Page 523 5.System Maintenance 10. Select [Enter Encryption Key] -> Press [OK] 11. Select [Yes] -> Press [OK] 12. Select [Enter] -> Enter an encryption key. -> Select [Accept] 13. Select [Enter] -> Re-enter the encryption key. -> Select [Accept] 14. Select [Export] -> [Export] 15.
  • Page 524 If import or export fails, you can check the log for the error. The log is stored in the same location as the exported device setting information file. SP Data Import/Export (IM 550F/600F/600SRF) Data that can be imported and exported •...
  • Page 525 5.System Maintenance Item Specification Note Example: Time and date/Counter information/Installation date #3. Setting values for the Engine Secret Secret information is exported if Secret information you select the "Secret" setting. #1. Data that cannot be exported without being encrypted. (Exported data is encrypted.) Example: Password/Encryption key/PIN code #2.
  • Page 526 5.System Maintenance Encryption If an encrypted file is selected as the import file, this setting is required. Press [Execute]. Press [OK]. • If data export fails, the details of the error can be viewed in the log. SP Data Import/Export (P 800/801) Data that can be imported and exported •...
  • Page 527 5.System Maintenance Insert the SD card into the SD Card Slot 2 (lower) [A]. Turn the main power ON. Enter SP mode. Select SP5-749-101 (Import/Export: Import). If you want to include the unique information in the imported file, select [Unique]. Select [Encryption] ->...
  • Page 528 5.System Maintenance error log entry, then contact your supervisor. Result Code Cause Solutions 2 (INVALID A file import was attempted between Import files exported from the same model REQUEST) different models or machines with with the same device configurations. different device configurations. 4 (INVALID Failed to write the device information Check whether the destination device is...
  • Page 529 5.System Maintenance Result Code Cause Solutions KEY) • When exporting device information from the control panel, the data can be saved only on an SD card. • The file format for exports is CSV.
  • Page 530 Group Name Download Prepare a formatted SD card. Make sure that the write-protection on the SD card is off. Turn OFF the main power. Remove the controller cover. (IM 550F/600F/600SRF : Controller Cover (IM550F/600F), P 800/801: Controller Cover) Insert the SD card into SD Card Slot 2 (lower) [A].
  • Page 531 • Carefully handle the SD card, which contains the user information. Do not take it back to your location. Upload Turn OFF the main power. Remove the controller cover. (IM 550F/600F/600SRF : Controller Cover (IM550F/600F), P 800/801: Controller Cover) Install the SD card, which has already been uploaded, into the SD Card Slot 2 (lower) [A].
  • Page 532 5.System Maintenance P 800/801 Turn ON the main power. Enter the SP mode. Execute SP5-846-052 (Restore All Addr Book). Exit the SP mode, and then turn OFF the main power. Remove the SD card from the SD Card Slot 2 (lower). Reassemble the machine.
  • Page 533 The SMC List Card Save (SP Text Mode) function is used to save the SMC list as CSV files to the SD card inserted into the operation panel SD card slot. Procedure IM 550F/600F/600SRF Turn OFF the main power. Insert the SD card into the operation panel SD card slot. Then turn ON the main power.
  • Page 534 5.System Maintenance Press [EXECUTE]. Press [EXECUTE] again to start. Press [CANCEL] to cancel the saving. "It is executing it" is shown on the screen while executing. 10. Wait for 2 to 3 minutes until "Completed" is shown. • The SMC list saving may take from 2 to 3 minutes to complete. •...
  • Page 535 5.System Maintenance 11. Press [Exit] to exit from SP mode. P 800/801 Turn OFF the main power. Insert the SD card into the SD Card Slot 2 (lower). Then turn ON the main power. Enter the [Engine] in the SP mode (Service). Select SP5-992 (SP Text Mode).
  • Page 536 5.System Maintenance File Names of the Saved SMC Lists The SMC list data saved on the SD-card will be named automatically. The file naming rules are as follows. Example: Machine serial number (fixed for each machine) SP number saved in this file. First four digits (5992) in this part are fixed.
  • Page 537 Do not operate the machine until the test pattern is printed out completely. Otherwise, SC will occur. IM 550F/600F/600SRF Enter the SP mode and select SP2-109-003 (Pattern Selection). Select the test pattern for print from the list then press [OK].
  • Page 538 5.System Maintenance Pattern Pattern None Independent Pattern (2 dots) Vertical Line (1 dot) Independent Pattern (4dot) Vertical Line (2 dots) Trimming Area Horizontal Line (1 dot) Hound's Tooth Check (Horizontal) Horizontal Line (2 dots) Hound's Tooth Check (Vertical) Grid Vertical Line Black Band (Horizontal) Grid Horizontal Line Black Band (Vertical)
  • Page 539 6.Troubleshooting 6. Troubleshooting Self-Diagnostic Mode Service Call Codes Service Call Conditions Pattern Display How to reset SC call or SC alarm in customer support system The SC is displayed on the operation Execute CE reset SP Occurrence & alarm panel, and the machine cannot be used mode, and switch main count (safety-related SC).
  • Page 540 10 entries, and if there are more than 10 entries, data are progressively deleted starting from the oldest. SC Automatic Reboot (IM 550F/600F/600SRF) When an ordinary SC (pattern D) is generated, automatically reboot is performed. Automatic reboot or reboot by user operation can be set by SP5-875-001 (SC automatic reboot setting out) (default value: 0 "Automatic reboot").
  • Page 541 6.Troubleshooting Operation during SC reboot • The timing of SC reboot When @Remote is enabled, and when an NRS alarm*1 is not generated, the corresponding SC is the object of an automatic reboot. *1 NRS alarm: Issued when an ordinary SC (type D) is generated twice while the total counter counts 10 times.
  • Page 542 6.Troubleshooting...
  • Page 543 6.Troubleshooting Service Call 101-195 SC100 (Engine: Scanning) (IM 550F/600F/600SRF Only) SC No. Type Error Name/Error Condition/Major Cause/Solution SC101- Lamp Error (Scanning) The white level peak did not reach the prescribed threshold when the white guide plate was scanned. Error detection timing;...
  • Page 544 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • BiCU (PCB16) – IOB (PCB17) harness IOB (PCB17) defective Replace the IOB (PCB17). SC No. Type Error Name/Error Condition/Major Cause/Solution SC101- Lamp Error (Detecting the lighting error) The white level peak did not reach the prescribed threshold when the white guide plate was scanned.
  • Page 545 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution IOB (PCB17) defective Replace the IOB (PCB17). SC No. Type Error Name/Error Condition/Major Cause/Solution SC102- LED Light Quantity Error The white level peak exceeded the prescribed threshold when the white guide plate was scanned. Error detection timing;...
  • Page 546 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC111- Lamp Error (Scanning) The white level peak of the DF did not reach the prescribed threshold when lamp error was detected. Error detection timing; • During a scan from DF: During white level peak confirmation. When the scanning of the white guide plate is completed.
  • Page 547 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution prescribed threshold when the light error was detected during startup. Error detection timing; During scanner startup (main power was turned on or the machine returned from energy saving mode) • DF White Guide Plate dirty or defective •...
  • Page 548 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • BiCU (PCB16) defective • Controller board (PCB15) defective • Scanner Motor (M4) defective Move the scanner carriage by hand to check whether it is unusually difficult to move. Check that the scanner driving belt is not disengaged. Reconnect the following connector.
  • Page 549 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Replace the scanner carriage. BiCU (PCB16) defective Replace the BiCU (PCB16). Harness defective Replace the following harnesses. • Scanner Carriage – BiCU (PCB16) harness • BiCU (PCB16) – IOB (PCB17) harness IOB (PCB17) defective Replace the IOB (PCB17).
  • Page 550 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution IOB (PCB17) defective Replace the IOB (PCB17). SC No. Type Error Name/Error Condition/Major Cause/Solution SC144- SBU (PCB3) Communication Error • The machine cannot detect that the Scanner Carriage is connected. • The machine cannot communicate with the Scanner Carriage, or the communication data is incorrect.
  • Page 551 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • When confirming the lowest black level • Connector disconnected • CIS defective • Harness defective • BiCU (PCB16) defective • CIS CONNECT PCB (PCB28) defective Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps.
  • Page 552 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Scanner Carriage – BiCU (PCB16) connector • SBU (PCB3) – LEDB connector (SBU (PCB3) side connector which is on the scanner carriage) • BiCU (PCB16) – IOB (PCB17) connector CIS defective Replace the CIS.
  • Page 553 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Harness defective Replace the following harnesses. • CIS CONNECT PCB (PCB28)– BiCU (PCB16) harness • CIS – CIS CONNECT PCB (PCB28) harness BiCU (PCB16) defective Replace the BiCU (PCB16). CIS CONNECT PCB (PCB28) defective Replace theCIS CONNECT PCB (PCB28).
  • Page 554 6.Troubleshooting SC100 (Engine: Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC195- Machine serial number error Comparison of the product identification code in the machine serial number (11 digits). The product identification code in the machine serial number (11 digits) does not match.
  • Page 555 6.Troubleshooting Service Call 202-270 SC200 (Engine: Image Writing) SC No. Type Error Name/Error Condition/Major Cause/Solution SC202- Polygon Motor (M5) Error After Polygon motor (M5) is stabilized, the ready signal is at the H level for 20 seconds consecutively. • Polygon motor (M5) defective •...
  • Page 556 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution IOB (PCB17) and BiCU (PCB16). Replace the IOB (PCB17). SC No. Type Error Name/Error Condition/Major Cause/Solution SC270- GAVD Communication Error The communication is not performed normally between CPU and image writing ASIC. Error detection timing;...
  • Page 557 6.Troubleshooting Service Call 302-396 SC300 (Engine: Imaging 1: Charge, Development) SC No. Type Error Name/Error Condition/Major Cause/Solution SC302- Charger Current Error When the charging voltage is applied by changing the voltage in three levels, the SC303- current value is less than 20µA in one of three levels. •...
  • Page 558 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • IOB (PCB17) defective Replace the IOB (PCB17). SC300 (Engine: Imaging 2: Around the Drum) SC No. Type Error Name/Error Condition/Major Cause/Solution SC396- Drum Motor (M6) Error 1 The drum motor (M6) is not stabilized within 2 seconds after the motor is activated.
  • Page 559 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Drum motor (M6) defective Replace the Drum motor (M6). • IOB (PCB17) defective Replace the IOB (PCB17).
  • Page 560 6.Troubleshooting Service Call 490-491 SC400 (Engine: Imaging 3: Around the Drum) SC No. Type Error Name/Error Condition/Major Cause/Solution SC490- Toner Density Sensor Error The sensor output value is 930 or more continuously for 5 seconds. • Toner density sensor defective •...
  • Page 561 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC491- Drum Unit Type Mismatch Error • Cannot communicate with the EEPROM of the drum PCB (PCB10) normally. • An incompatible drum unit is installed. • Connector defective or disconnected • Drum PCB (PCB10) defective •...
  • Page 562 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Connect-Left PCB (PCB20) defective Replace the Connect-Left PCB (PCB20). • IOB (PCB17) defective Update the engine software to the latest version. Replace the IOB (PCB17).
  • Page 563 6.Troubleshooting Service Call 501-584 SC500 (Engine: Paper Transport 1: Paper Feed, Duplex, Transport) SC No. Type Error Name/Error Condition/Major Cause/Solution SC501- Paper Feed Tray Lift Motor (M8) Error (Tray 1) After the paper feed tray 1 is set, the paper feed tray lift sensor does not turn on within 10 seconds.
  • Page 564 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Check the bottom plate of the paper feed tray. If the bottom plate does not move smoothly, repair or replace the paper feed tray. • Connector disconnected or defective Reconnect the following connector. Then perform a conduction inspection. If there is no conduction, replace the connector.
  • Page 565 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • The bottom plate of the paper feed tray defective • Connector disconnected or defective • Drive transmission of the Paper feed tray lift motor (M8) defective • Paper feed tray lift motor (M8) defective •...
  • Page 566 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC504- Paper Feed Tray Lift Motor (M8) Error (Tray 4) After the paper feed tray 4 is set, paper feed tray lift sensor does not turn on within 10 seconds. This SC is issued if a problem is detected four times consecutively. •...
  • Page 567 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Mainboard defective Replace the main board. SC No. Type Error Name/Error Condition/Major Cause/Solution SC505- Paper Feed Tray Lift Motor (M8) Error (Tray 5) After the paper feed tray 5 is set, the paper feed tray lift sensor does not turn on within 10 seconds.
  • Page 568 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution there is no conduction, replace the connector. • Paper Feed Motor – Main Board connector • Drive transmission of the paper feed motor defective Check the gears. If any gears are damaged, replace them. •...
  • Page 569 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • IOB (PCB17) defective Update the engine software to the latest version. Replace the IOB (PCB17). SC500 (Engine: Paper Transport 2: Fusing, Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC540- Fusing Pressure Release Motor (M9) Error 1 The over-current detection signal of the fusing pressure release motor (M9) is detected 20 times consecutively.
  • Page 570 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • IOB (PCB17) defective • Connector defective or disconnected Reconnect the following connectors. Then perform a conduction inspection. If there is no conduction, replace the connector. • Fusing Pressure Release Motor (M9) – Connect-Left PCB (PCB20) connector •...
  • Page 571 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Fusing unit defective Check that no paper jam is present. Reconnect the following connectors. • Fusing Unit – Fusing Thermistor Connection PCB connector • Fusing Thermistor Connection PCB – IOB (PCB17) connector If the connector is broken, shorted, or grounded, replace the connector.
  • Page 572 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • IOB (PCB17) defective • Connector pin defective If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
  • Page 573 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution to foreign materials, replace the connectors or the units including the connectors. • Triac defective Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU (PCB18) are several Mega-Ohms and not shorted.
  • Page 574 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Fusing thermistor defective • Fusing thermistor connection PCB defective • IOB (PCB17) defective • Connector defective or disconnected Reconnect the following connectors. • Fusing Thermistor – Fusing Thermistor Connection PCB connector •...
  • Page 575 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • IOB (PCB17) defective • Connector pin defective If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
  • Page 576 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC582- Temperature Sensor Shorted Error The average of the output from the temperature sensor is 31 or less for 5 SC584- seconds. • Temperature sensor defective • IOB (PCB17) defective • Temperature sensor defective Reconnect the following connector.
  • Page 577 6.Troubleshooting Service Call 622-691 SC600 (Engine: Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC622- Paper Feed Unit Communication Error (Tray 2) A communication error is detected from the paper feed unit 2, 10 times consecutively. • Paper feed tray 2 defective •...
  • Page 578 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC622- Paper Feed Unit Communication Error (Tray 4) A communication error is detected from the paper feed unit 4, 10 times consecutively. • Paper feed tray 4 defective • Main board defective •...
  • Page 579 SC No. Type Error Name/Error Condition/Major Cause/Solution SC665- MACARON Connection Error (IM 550F/600F/600SRF) / BREIT Connection Error (P 800/801) The signal connection error is detected between CPU and MACARON (IM 550F/600F/600SRF) / BREIT (P 800/801) during the startup operation of the engine (when the main power is turned on or when the machine returns from energy save mode).
  • Page 580 MACARON Operating Mode Setting Error (IM 550F/600F/600SRF) / BREIT Operating Mode Setting Error (P 800/801) The mode setting error of MACARON (IM 550F/600F/600SRF) / BREIT (P 800/801) is detected during the startup operation of the engine (when the main power is turned on or when the machine returns from energy save mode).
  • Page 581 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution Turn the main power OFF, replace the FFC between BiCU (PCB16) and IOB (PCB17), and then turn the main power ON. Turn the main power OFF, replace the IOB (PCB17), and then turn the main power ON.
  • Page 582 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC669- EEPROM OPEN: No error code SC669- EEPROM CLOSE: ID error SC669- EEPROM CLOSE: No error code SC669- EEPROM Data write: ID error SC669- EEPROM Data write: Channel error SC669- EEPROM Data write: Device error SC669- EEPROM Data write: Communication abort error SC669-...
  • Page 583 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC669- Verification error SC669- Error Detection The toner density sensor cannot be recovered after retrying N times for EEPROM communication error. (*1 SC669-01 to 26: 3, SC669-36: 2, SC669-37: 1) • Electrical noise •...
  • Page 584 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • The writing data and reading data do not match 8 times consecutively. EEPROM on the controller board (PCB15) defective Turn the main power OFF and wait for 5 seconds. Then turn ON the main power.
  • Page 585 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • /ENGRDY signal was not asserted when the machine was turned on. • PCI I/F is not linked up when the machine returns from energy saver mode. • EC/PC/SC response was not received within the specified time from power •...
  • Page 586 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • CTL board defective • BiCU (PCB16) defective • Incorrect connection between CTL and BiCU (PCB16). Logging only. SC No. Type Error Name/Error Condition/Major Cause/Solution SC672- Controller startup error After the machine was powered on, communication between the controller and the operation panel was not established.
  • Page 587 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution interrupted after a normal startup. • Controller stalled • Board installed incorrectly • Controller board (PCB15) defective • Operation panel connector loose, broken, or defective • Controller late Turn the main power OFF/ON. Check the connection of the operation panel.
  • Page 588 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC672-99 Controller startup error The operation panel software ended abnormally. • Controller stalled • Board installed incorrectly • Controller board (PCB15) defective • Operation panel connector loose, broken, or defective • Controller late Turn the main power OFF/ON.
  • Page 589 6.Troubleshooting Service Call 700 SC700 (Engine: Peripherals) (IM 600SRF Only) SC No. Type Error Name/Error Condition/Major Cause/Solution SC724- Finisher protection device cutoff error 1 Power has not been supplied beyond the main PCB fuse for 2 seconds. • Blown fuse •...
  • Page 590 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Finisher jogger motor (M16) disconnected, defective • Finisher jogger fence HP sensor (S24) disconnected, defective • Finisher main board (PCB29) and Finisher jogger motor (M16) • Check the connections and cables for the components mentioned above. •...
  • Page 591 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Defective finisher exit guide plate motor (M17) • Check the connections to the finisher exit guide plate motor (M17). • Replace the finisher exit guide plate motor (M17). SC No. Type Error Name/Error Condition/Major Cause/Solution SC724-82 Finisher shift roller motor (M15) error...
  • Page 592 6.Troubleshooting Service Call 816-899 SC800 (Controller) Type Error Name/Error Condition/Major Cause/Solution SC816-** [0x0000] Energy save I/O subsystem error SC816-01 Subsystem error SC816-02 Sysarch (LPUX_GET_PORT_INFO) error SC816-03 Transition to STR was denied. SC816-04 Interrupt in kernel communication driver SC816-05 Preparation for transition to STR failed. SC816-07 Sysarch (LPUX_GET_PORT_INFO) error SC816-08...
  • Page 593 Update the following firmware and the other system firmware to the latest version. • IM 550F/600F/600SRF: "System/Copy" firmware • P 800/801: "System" firmware Disable the STR shift function by SP5-191-001 (Power Str Set). Replace the controller board (PCB15).
  • Page 594 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution RESUME:PCI-Express bus ROOT_DL status error RESUME:PCI-Express bus DETUP status error "0x53554D45" -> Link up error Also, error code "0x5245" and detail code ""0x53554D45" -> Link up error" appears on operation panel. • Turn the main power OFF/ON. •...
  • Page 595 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution Turn the main power OFF/ON. Console Other error (characters on operation panel) string System detected internal mismatch error • Software defective • Insufficient memory • Hardware driver defective (RAM, flash memory, CPU) • Replace with a larger capacity RAM, or flash memory. •...
  • Page 596 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution Replace the controller board (PCB15). Type Error Name/Error Condition/Major Cause/Solution SC842- Number of Nand-Flash block deletions exceeded At startup, or when the machined returned from energy save mode, the Nand- Flash was read and judged that the number of deleted blocks had exceeded the threshold, and then SCS generated this SC code.
  • Page 597 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution Hardware failure (DIMM or hard disk failure) or the package file released via the global server (SERES) is corrupt. Replace the DIMM on the controller board (PCB15). If the problem persists after replacing the DIMM, replace the hard disk. Type Error Name/Error Condition/Major Cause/Solution SC845-...
  • Page 598 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution Replace the controller board (PCB15). Type Error Name/Error Condition/Major Cause/Solution SC860- HDD startup error at main power on (HDD error) • The HDD is connected but the driver detected the following errors. • SS_NO.T_READY:/* (-2)HDD does not become READY*/ •...
  • Page 599 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution SC860- HDD label error at main power on (HDD error) Hard disk partition data abnormal. Power failed while writing files to the hard disk. The machine shut down while writing files to the hard disk. Be sure to back up the address book and retrieve the log before formatting the hard disk.
  • Page 600 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution ready. HDD access may be consuming time. Normal HDD access time after main power on is about 5 seconds. If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more, the HDD may be the cause. If there is a problem with the HDD, HDD-related SCs such as SC860 and SC863 will occur frequently.
  • Page 601 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution to 23 During HDD operation, the HDD cannot respond to a CRC error query. Data transfer did not execute normally while data was being written to the HDD. Bad sectors were generated during operation. (An error occurred in partition "a"...
  • Page 602 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution and HDD. • Replace the HDD. Type Error Name/Error Condition/Major Cause/Solution SC866-00 SD card authentication error A license error of an application that is started from the SD card was detected. Invalid program data is stored on the SD card. Store a valid program data on the SD card.
  • Page 603 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution (An error occurred at the mount point of /mnt/sd1) • SD card defective • SD controller defective Slot number is displayed on the sub code. Detail code is described in SMC print can confirm the details of the error. •...
  • Page 604 Delete all error (Delete data area) : HDD format failure (Normal) SC874-69 Delete all error (Delete data area) : HDD format failure (Abnormal) SC874-70 Delete all error (Delete data area) : Unauthorized library (IM 550F/600F/600SRF Only) SC874-99 Delete all error (Delete data area) : other errors An error occurred while data was being erased on HDD or NVRAM.
  • Page 605 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution • Error detected in NVRAM data delete program • The "Delete All" option was not set • Turn the main power OFF and back on, and then execute "Erase All Memory" under UP mode again. (However, if there is a defective sector or other problem with the hard disk, the error will persist even after trying the above.) •...
  • Page 606 6.Troubleshooting Trusted Platform Module • In computing, Trusted Platform Module (TPM) is both the name of a published specification detailing a secure crypto processor that can store cryptographic keys that protect information, as well as the general name of implementations of that specification often called the "TPM chip" or "TPM Security Device"...
  • Page 607 6.Troubleshooting Type Error Name/Error Condition/Major Cause/Solution In the case of a software error • Turn the main power OFF/ON. • Try updating the firmware.
  • Page 608 6.Troubleshooting Service Call 900-998 SC900 (Engine: Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC940- Load SW overcurrent detection Current limiting to the load SW has been detected. Shortcircuit of the following harnesses • The harness between BiCU (PCB16) and optional counter interface board •...
  • Page 609 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Download data on the NV-RAM using SP5-825-001 (NV-RAM Data Download). SC No. Type Error Name/Error Condition/Major Cause/Solution SC995- CPM setting error 3 Comparison of machine serial number (11 digits) and machine identification code. Details: Unable to recognize the machine identification code because the controller was replaced incorrectly or is malfunctioning.
  • Page 610 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution • Turn the main power off/on. • Increase the memory storage capacity. SC No. Type Error Name/Error Condition/Major Cause/Solution SC920- Printer error (Filter process not started) When an error is detected in the application, which makes continued operation impossible.
  • Page 611 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC992-00 Undefined SC issued. An SC, that is not controlled by the system, occurred. • An SC for the previous model was used mistakenly, etc. • Basically a software bug. Turn the main power OFF/ON. SC No.
  • Page 612 6.Troubleshooting SC No. Type Error Name/Error Condition/Major Cause/Solution SC998- Application start error • No application was registered to the system within a specified time after the main power was turned ON. (No application starts/All applications have been terminated abnormally) • The application started but cannot be drawn now for some reason.
  • Page 613 • Initial jams are not recorded. Jam Codes and Display Codes • IM 550F/600F/600SRF When a jam occurs, the location is displayed on the operation panel. • P 800/801 An error message appears if a paper misfeed occurs. The error message indicates where the misfeed occurs.
  • Page 614 6.Troubleshooting SP No Description Indication on the Code operation panel Paper feed sensor 2 (Tray 2) Paper end sensor 3 (Tray 3) Paper end sensor 4 (Tray 4) Paper end sensor 5 (Tray 5) Registration sensor 1 (S13) Registration sensor 2 (S14) Duplex sensor 1 (S16) Duplex sensor 2 (S17) Rear cover switch (SW1)
  • Page 615 6.Troubleshooting SP No Description Indication on the Code operation panel Paper feed sensor 2: Lag jam (When paper feed from Tray 3) Paper feed sensor 2: Lag jam (When paper feed from Tray 4) Paper feed sensor 2: Lag jam (When paper feed from Tray 5) Paper feed sensor 3: Late jam (When paper feed from Tray 4)
  • Page 616 6.Troubleshooting SP No Description Indication on the Code operation panel Registration sensor 2 (S14): Late jam (When paper feed from Tray 2) Registration sensor 2 (S14): Late jam (When paper feed from Tray 3) Registration sensor 2 (S14): Late jam (When paper feed from Tray 4) Registration sensor 2 (S14): Late jam (When paper feed from Tray 5)
  • Page 617 6.Troubleshooting SP No Description Indication on the Code operation panel Paper exit full sensor (S8): Late jam (When paper feed from duplex unit) Paper exit full sensor (S8): Late jam (When paper feed from bypass tray unit) Paper exit full sensor (S8): Lag jam (When paper feed from Tray 1) Paper exit full sensor (S8): Lag jam (When paper feed from Tray 2)
  • Page 618 6.Troubleshooting SP No Description Indication on the Code operation panel Duplex sensor 2 (S17): Late jam (When paper feed from Tray 4) Duplex sensor 2 (S17): Late jam (When paper feed from Tray 5) Duplex sensor 2 (S17): Late jam (When paper feed from bypass tray unit) Duplex sensor 2 (S17): Lag jam (When paper feed from duplex unit)
  • Page 619 DF exit sensor (S4): Late jam DF registration sensor (S2): Lag jam DF CIS timing sensor: Lag jam DF CCD timing sensor: Lag jam DF exit sensor (S4): Lag jam Original is too short Original double-feeding jam *1 IM 600SRF only *2 IM 550F/600F/600SRF only...
  • Page 620 6.Troubleshooting Sensor Layout IM 550F/600F/600SRF Name Name Paper sensor PF Paper sensor 4 MP paper sensor PF conveying sensor 1 Registration sensor 3 PF conveying sensor 2 Registration sensor 2 (S14) PF conveying sensor 3...
  • Page 621 6.Troubleshooting Name Name Exit sensor PF conveying sensor 4 Paper full sensor DF original sensor (S1) Duplex sensor 1 (S16) DF timing sensor Duplex sensor 2 (S17) DF registration sensor (S2) PF paper sensor 1 Finisher entrance Sensor PF paper sensor 2 Finisher paper exit sensor (S26) PF paper sensor 3 *1 Optional paper feed unit...
  • Page 622 6.Troubleshooting Abbreviation Name Abbreviation Name PFFS3 Paper feed sensor 3 Paper feed tray limit sensor (S7) PFFS4 Paper feed sensor 4 Paper end sensor 1 (S11) PFLS1 Paper feed tray limit sensor 1 Paper end sensor 2 (S12) (S7) PFLS2 Paper feed tray limit sensor 2 Registration sensor 1 (S13) (S7)
  • Page 623 6.Troubleshooting Size Code Paper Size Name Orientation Main Scan Length Sub Scan Length 200(C8H) 8.5"x13.4"(Oficio) 2159 3404...
  • Page 624 Toner sticking to the right side area [A] on the second side of the paper. * The arrow indicates the paper feed direction. The toner sticking image: Solution Open the front cover. IM 550F/600F/600SRF: Push the button [A] and open the front cover [B].
  • Page 625 6.Troubleshooting P 800/801: Open the upper cover [A], and then open the front cover [B]. Pull out the PCDU [A].
  • Page 626 Set SP 1-892-001 to “3” if the symptom is not solved in step 2. Solution 2 Change the paper type setting to thicker with the procedure below. • IM 550F/600F/600SRF Press the [User Tools] icon on the operation panel. Press [Tray Paper Settings]. Press [Next].
  • Page 627 6.Troubleshooting to change the paper type. Change the paper type setting to thicker in [Paper Thickness]. • P 800/801 Press the [Menu] key on the control panel. Select [Paper Input] -> Press [OK] Select the tray from [Tray Paper Size: Tray 1] to [Tray Paper Size: Tray 5] for which you want to change the paper type ->...
  • Page 628 • You can also enable the scattered toner prevention function with the UP mode. • IM 550F/600F/600SRF: [Settings] -> [Machine Features Settings] -> [Scattered Toner Image Prevention] • P 800/801: [Menu] -> [Maintenance] -> [Quality Maintenance] -> [Scattered Toner Prevention]...
  • Page 629 Clean the registration sensor 1 (S13) and the opposing part. Open the front cover. IM 550F/600F/600SRF: Push the button [A] and open the front cover [B]. P 800/801: Open the upper cover [A], and then open the front cover [B].
  • Page 630 6.Troubleshooting Pull out the PCDU [A]. Clean the registration sensor 1 (S13) [A] with a damp cloth from the backside of the PCDU [B]. Clean the opposing part [A] of the registration sensor 1 (S13) with the damp cloth.
  • Page 631 This is because the registration filler has got under the registration roller when removing the jammed paper. Solution Open the front cover. IM 550F/600F/600SRF: Push the button [A] and open the front cover [B]. P 800/801: Open the upper cover [A], and then open the front cover [B].
  • Page 632 6.Troubleshooting Pull out the PCDU [A]. Check whether the registration filler [A] moves smoothly. Non-feed jam in DF (IM 550F/600F/600SRF Only) Symptom Non-feed jam occurs when 60 or more originals are strongly pushed into the DF. Solution • Open the DF upper cover [A] and remove the originals. Then place the originals into the DF. When...
  • Page 633 It takes approximately 3 minutes to refresh the drum. • If sheets of paper are loaded in the bypass tray, first remove them, and then refresh the drum. • IM 550F/600F/600SRF Press the [User Tools] icon on the operation panel. Press [Maintenance Features]. Press [Maintenance].
  • Page 634 6.Troubleshooting The following diagram shows the possible symptoms (black or white dots at regular intervals). [A]: Paper feed direction [B]: Problems at regular intervals • 29.9 mm intervals: Charge roller • 36.8 mm intervals: Registration roller • 44.9 mm intervals: Development roller •...
  • Page 635 6.Troubleshooting Solution Smell issue (IM 600SRF) Symptom The machine sometimes gives off an unpleasant, chemical smell. Solution Install the smell reduction fan (FAN5). Accessory Check Description Q'ty Filter (large) Filters (small) Fans...
  • Page 636 6.Troubleshooting Installation Procedure Open the finisher rear cover [A]. Release the belts [A] from the mainframe by twisting the ends.
  • Page 637 6.Troubleshooting Remove the cover [A] by inserting a flathead screwdriver into [B]. Release the hook [A]. Slide the cover [A] to release the hook, and then remove the cover [A]. Insert the filter (large) [A] into the slot.
  • Page 638 6.Troubleshooting Insert the fan [A] into the slot with the label facing upward, and then connect the connector and pass the cables through the harness guide. Install the fans [A] and [B] in the same way. The labels of these fans must also face upward. Insert the filter (small) [A] into the slot.
  • Page 639 If further smell reduction is necessary, use SP3-906-001 to configure the time it takes for the fan to stop. • SP3-906-001 (Range: 15 - 240 (seconds), default: 15) Smell issue (IM 550F/600F/P 800/801) Symptom The machine sometimes gives off an unpleasant, chemical smell.
  • Page 640 6.Troubleshooting Solution Install the smell reduction fan (FAN5). Accessory Check Description Description Deodorant fan Filter Cover (only for P 800/801) Installation Procedure Open the rear upper cover [A]. Remove the left rear cover [A] by rotating it in the direction of the arrow. (hook×2)
  • Page 641 Set the filter into the deodorant fan. Detach 2-7 mm of the tape and fold them as shown below. IM 550F/600F: Place the fan in the location of where the blue line on the fan and red line on the mainframe is located.
  • Page 642 6.Troubleshooting the mainframe are located. Also attach the cover as align onto the green circle. Pull the tapes slowly from the front of the machine. IM 550F/600F: P 800/801: Route the harnesses as shown below.
  • Page 643 6.Troubleshooting Open the harness alignment film [A]. 10. Connect the connector of the deodorant fan. 11. Close the harness alignment film [A].
  • Page 644 6.Troubleshooting 12. Remove the knockout [A] of the left rear cover [B] with a pair of nippers. 13. Pass the harness as shown below and reattach the left rear cover. By default, the smell reduction fan (FAN5) stops operating 15 seconds after printing operation finishes. If further smell reduction is necessary, use SP3-906-001 to configure the time it takes for the fan to stop.
  • Page 645 6.Troubleshooting When SC672 (Controller start up error) is displayed Symptom The following occur: SC672- Communication error between operation panel and controller board (PCB15) after machine is powered on. SC672- Communication error (receive) between operation panel and controller board (PCB15) after machine is powered on. SC672- Communication error (send) between operation panel and controller board (PCB15) after machine is powered on.
  • Page 646 6.Troubleshooting • USB communication path failure (USB cable, BiCU (PCB16)) • Operation panel cannot communicate with controller board (PCB15) due to controller board (PCB15) boot-up error Solution Do the following. Turn the machine power OFF/ON. Do the action in the flowchart below to determine the cause and best course of action when SC672 occurs.
  • Page 647 6.Troubleshooting Parts How to determine the cause USB cable LED on controller board (PCB15) blinks once every second Operation panel LED on controller board (PCB15) blinks once every second BiCU (PCB16) Controller board (PCB15) LED on Controller board (PCB15) does not blink [A]: LEDs on the controller board (PCB15) Check the condition (lit, off, blinking) of the LED on the controller board (PCB15).
  • Page 648 6.Troubleshooting Turn On the machine and check the LED from the rear-right side of the machine. [A]: POSTCODE LED8 [B]: BIOS LED [B]: Abnormal mode: LEDs on the controller board (PCB15) LEDs 1 to 8 blink constantly. Example: Note POSTCODE 1.
  • Page 649 6.Troubleshooting When connecting the cable, hold the molded part of the cable as shown below so as not to apply excessive force on the connector part. Applying excessive force toward the upper direction on the connector may cause connection failure. USB connector at the BiCU (PCB16): •...
  • Page 650 6.Troubleshooting [E]: Replacing the operation panel, the USB cable or the BiCU (PCB16) Refer to "Operation Panel Unit" or "BiCU (PCB16)". Prints are not stapled correctly Symptom • Prints were made in staple mode but some sheets are not stapled. Example: Two sheets were printed but only one sheet was stapled.
  • Page 651 6.Troubleshooting Remove the finisher main board bracket [A]. Remove the finisher exit guide plate motor bracket [A]. Remove the gear [A] and bushing [B] from the right end of the exit open/close pawl.
  • Page 652 6.Troubleshooting Remove the bushing [A] from the left end of the exit open/close pawl. Remove the spring [A] from the right end of the exit open/close pawl. Remove the finisher top front cover [A]. 10. Remove the exit open/close pawl [A] by sliding it to the left and then lifting it. Lift the spring plate [B] to prevent it from being obstructed by the exit roller.
  • Page 653 6.Troubleshooting 11. Remove the bushing [A] from the right end of the gathering roller. 12. Remove the clip ring [A] and slide the pulley [B] to the left. 13. Remove the gear [C] and bushing [D].
  • Page 654 6.Troubleshooting 14. Remove the gathering roller [A] by sliding it to the left and then lifting it. 15. Remove the finisher entrance sensor bracket [A]. 16. Remove the harness guide [A].
  • Page 655 6.Troubleshooting 17. Remove three retaining rings [A] [B] [C]. Replace these retaining rings with new ones when reassembling the finisher. 18. Remove the stay [A]. 19. Remove the finisher paper exit motor bracket [A].
  • Page 656 6.Troubleshooting 20. Remove the finisher shift roller motor bracket [A]. 21. Remove the gear [A] and bushing [B] from the shift roller. 22. Remove the shift roller [C]. 23. Replace the bushing [A] with a new one. 24. Reassemble the machine.
  • Page 657 7.Detailed Descriptions 7. Detailed Descriptions Product Overview Component Layout/Paper Path IM 550F/600F/600SRF Name Name Paper feed tray Drum unit Bypass tray unit Transfer unit Transportation section Fusing unit...
  • Page 658 7.Detailed Descriptions Name Name Scanner unit Paper exit unit Laser unit Duplex unit Development unit Toner cartridge Internal Finisher *1 IM 600SRF only. P 800/801 Name Name Paper feed tray Charge roller Paper feed unit Drum unit Transportation section Transfer unit Bypass tray Paper exit tray Bypass tray unit...
  • Page 659 7.Detailed Descriptions Parts Layout Switches and sensors IM 550F/600F/600SRF Name Name DF open/close sensor (S3) Registration sensor 2 (S14) DF original timing sensor (S5) Duplex sensor 2 (S17) DF registration sensor (S2) Bypass paper end sensor (S9) DF original back-side timing sensor (S19)
  • Page 660 Rear cover switch (SW5) Main power switch PCB (PCB1) Finisher Exit Guide Plate HP Sensor (S27)*1 Paper feed tray limit sensor (S7) *1 IM 600SRF only. *2 IM 550F/600F only. P 800/801 Name Name Toner density sensor PCB (PCB8) Main power switch PCB (PCB1)
  • Page 661 Paper end sensor 1 (S11) Duplex sensor 1 (S16) Registration sensor 1 (S13) Envelope sensor (S10) Bypass paper end sensor (S9) Interlock switch (SW3) Waste toner full sensor (S18) Paper feed tray limit sensor (S7) Drive unit, Fans IM 550F/600F/600SRF...
  • Page 662 Finisher tray lift motor (M18) Laser fan (FAN1) Finisher gathering roller motor (M14) Paper exit motor (M10) Finisher paper exit motor (M13) Smell Reduction Fan (FAN5) Finisher shift roller motor (M15) *1 IM 600SRF only. *2 IM 550F/600F only. P 800/801...
  • Page 663 Paper feed tray lift motor (M8) Paper exit motor (M10) PSU fan (FAN3) Rear exhaust fan (FAN6) Fusing pressure release motor (M9) Smell Reduction Fan (FAN5) Development fan (FAN2) Drum motor (M6) Toner supply motor (M7) Controller box fan (FAN4) Electrical Components IM 550F/600F/600SRF...
  • Page 664 7.Detailed Descriptions Name Name LDB (PCB5) Power pack (PCB19) Toner cartridge connection PCB (PCB7) Drum connection PCB (PCB11) Drum PCB (PCB10) Connect-Left PCB (PCB20) Drum heater PCB (Asia Only) (PCB12) OPU board (PCB2) Toner cartridge PCB (PCB6) Thermistor connection PCB (PCB14) Toner density sensor PCB (PCB8) LED PCB (PCB4) Controller board (PCB15)
  • Page 665 Toner cartridge PCB (PCB6) BiCU (PCB16) Drum PCB (PCB10) PSU (PCB18) Toner cartridge connection PCB (PCB7) Thermistor connection PCB (PCB14) Others IM 550F/600F/600SRF Name Name Fusing lamps Registration clutch (CL3) Fusing thermostat 1 (End) (TS1) Paper feed clutch (CL4) Fusing thermostat 2 (Center) (TS2)
  • Page 666 7.Detailed Descriptions Name Name Speaker (OT1) Inverter solenoid (SOL1) HDD (OT2) Finisher pick-up solenoid (SOL3) Development clutch (CL5) DF CIS (PCB27) Duplex clutch (CL1) DF paper feed clutch (CL6) *1 IM 600SRF only. P 800/801 Name Name Fusing thermostat 1 (End) (TS1) Transport clutch (CL2) Fusing thermostat 2 (Center) (TS2) Bypass solenoid (SOL2)
  • Page 667 7.Detailed Descriptions Scanner Unit (IM 550F/600F/600SRF Only) The original image is illuminated by the exposure lamp and scanned by the CCD, the reflected light is converted to an electrical signal. If a document feeder is used, the image scanner unit stops at the position of the slit glass and scans sequentially one row of the image on the original in synchronization with the moving timing of the original in the sub scan direction by driving the DF.
  • Page 668 7.Detailed Descriptions Laser Unit The charged surface of the drum is scanned by the laser beam from the laser unit. The polygon motor (M5) rotates to reflect the laser beam over the drum. Various lenses and mirrors are housed in the laser unit, to adjust the diameter of the laser beam, and focus it on the drum surface.
  • Page 669 7.Detailed Descriptions Development Unit The development unit consists of the development roller that forms the magnetic brush, the development blade and the development agitators that agitate the toner in the development unit. The toner sensor checks whether or not toner remains in the development unit. Name Name Development roller...
  • Page 670 7.Detailed Descriptions Drum Unit Drum The drum section consists of the drum, the charge roller unit, and the cleaning unit. The drum surface is uniformly charged in preparation for formation of the residual image by the laser beam. After the transfer is complete, the toner remaining on the drum surface is removed with the cleaning blade and is sent to the waste toner bottle with the drum coil.
  • Page 671 7.Detailed Descriptions Cleaning Unit Name Name Drum Scraper Cleaning blade Drum frame Cleaning roller Waste toner removal coil (drum coil) Control roller Quenching lamp...
  • Page 672 7.Detailed Descriptions Transfer Unit The transfer unit consists mainly of the transfer roller, the discharge plate, and drum separation claws. A high voltage generated by the power pack (PCB19) is applied to the transfer roller for transfer charging. Paper after the transfer is separated from the drum by applying the separation charge that is output from the power pack (PCB19) to the discharge plate.
  • Page 673 7.Detailed Descriptions Fusing Unit The paper sent from the transfer unit is fed between the hot roller and the pressure roller. The hot roller is heated by the fusing lamps, and the toner is fused by heat and pressure and fixed onto the paper.
  • Page 674 7.Detailed Descriptions...
  • Page 675 Upper paper exit pulley Lower paper exit pulley Upper paper exit roller IM 550F/600F: Paper exit cover P 800/801: Upper cover Actuator (paper tray full sensor) (IM 550F/600F, Duplex feed pulley P 800/801) Lower paper exit roller Actuator (paper tray full sensor) (IM...
  • Page 676 7.Detailed Descriptions...
  • Page 677 7.Detailed Descriptions Duplex Unit The duplex unit consists of the transport path which sends the paper from the paper exit unit to the transportation section when duplex printing. Name Name Duplex rollers Duplex base Duplex idle rollers Duplex lower guide Actuator (duplex sensor 1 (S16)) Feed upper guide Actuator (duplex sensor 2 (S17))
  • Page 678 7.Detailed Descriptions Paper Feed Unit The paper feed unit consists of the paper feed section that feeds paper from the cassette, the bypass tray, and the paper transport section that conveys the fed paper to the transportation section. The cassette can contain 500 sheets. The sheet from the cassette is pulled out by rotation of the pickup roller and sent to the transportation section by rotation of the paper feed roller.
  • Page 679 7.Detailed Descriptions...
  • Page 680 7.Detailed Descriptions Bypass Tray Unit The bypass tray can contain 100 sheets. Feeding from the bypass tray is performed by the rotation of the bypass paper feed roller. The bypass separation pad prevents paper from double feeding. Name Name Bypass paper feed roller Bypass frame Bypass separation pad Bypass paper width guide...
  • Page 681 7.Detailed Descriptions DF (IM 550F/600F/600SRF Only) The original feed section consisting of the parts shown in the figure feeds and conveys the original on the original tray to the original conveying section by the rotation of the DF forwarding pulley and DF feed roller.
  • Page 682 7.Detailed Descriptions...
  • Page 683 7.Detailed Descriptions Internal Finisher Specifications Number of sheets in the stapled set • Paper length less than 300 mm: 50 sheets • Paper length 300 mm or more: 30 sheets Size of paper that can be stapled • Width: 182.0 mm to 215.9 mm •...
  • Page 684 7.Detailed Descriptions Name Name Finisher Entrance Roller Finisher Tray Lower Limit Sensor (S22) Finisher Staple Tray Drive Layout Name Name Finisher Tray Lift Motor (M18) Finisher Transport Motor (M12) Finisher Gathering Roller Motor (M14) Finisher Jogger Motor (M16) Finisher Exit Guide Plate Motor (M17) Finisher Paper Exit Motor (M13) Finisher Shift Roller Motor (M15)
  • Page 685 7.Detailed Descriptions Electrical Component Layout Name Name Finisher Main Board (PCB29) Finisher Paper Sensor (S23) Finisher Exit Guide Plate Motor (M17) Finisher Tray Lower Limit Sensor (S22) Finisher Interlock Switch (SW6) Finisher Tray Lift Motor (M18) Finisher Pick-up Solenoid (SOL3)
  • Page 686 7.Detailed Descriptions Name Name Finisher Paper Exit Sensor (S26) Finisher Jogger Motor (M16) Finisher Entrance Sensor (S28) Finisher Gathering Roller HP Sensor (S21) Finisher Staple Tray Paper Sensor (S25) Finisher Gathering Roller Motor (M14) Finisher Jogger Fence HP Sensor (S24) Name Name Finisher Transport Motor (M12)
  • Page 687 7.Detailed Descriptions Paper Feed • Finisher transport motor (M12) [A] drives the finisher entrance roller [B] and finisher shift roller [C]. • Finisher paper exit motor (M13) [D] drives the finisher paper exit roller [E]. • When the finisher entrance sensor (S28) [F] detects the leading edge of the paper, the finisher exit guide plate unit [G] is lowered from its home position by the finisher exit guide plate motor (M17) [H].
  • Page 688 7.Detailed Descriptions Shift • Finisher shift roller motor (M15) [A] moves the finisher shift roller [B]. • Finisher shift roller HP sensor (S20) [C] detects when the finisher shift roller [B] is at the home position again after jogging. Stapling •...
  • Page 689 7.Detailed Descriptions • The finisher staple tray paper sensor (S25) [E] detects the presence or absence of paper. • The finisher gathering roller motor (M14) raises the finisher gathering roller. • Then the next sheet is fed into the finisher and reversed into the finisher stapler tray. •...
  • Page 690 7.Detailed Descriptions • After stapling, the finisher exit guide plate roller [A] drops onto the top of the stack. • The finisher paper exit roller [B] feeds out the stack. Finisher Jogger Fence Fine Adjustment You can adjust the jogging position of the finisher jogger fence with the following SPs (from -1.0 mm to 1.0 mm).
  • Page 691 7.Detailed Descriptions The paper sensor solenoid [A] moves the actuator [B] until it touches the top of the stack. • When the paper sensor [A] detects the actuator, the finisher tray lift motor (M18) [B] lowers the end of the tray [C] nearest the exit. This makes room for more paper on the tray. •...
  • Page 692 7.Detailed Descriptions • SP6-137-004: Free Run 4 (Not assigned) Replacing the Finisher Main Board (PCB29) Check the DIP switch on the old main board. If the settings on the new main board are different from the old main board, change the settings on the new board (they must be the same as the settings on the old board).
  • Page 693 7.Detailed Descriptions Paper Feeder Unit PB1160 The paper feeder conveys paper from the cassette to the printer. Cassette can hold up to 500 sheets of paper. Paper is fed from the paper feeder by the rotation of the pickup roller and paper feed roller. The retard roller prevents multiple sheets from being fed at one time, via the torque limiter.
  • Page 694 Timer Settings The user can set these timers in the following menu. • IM 550F/600F/600SRF: User Tools > System settings > Timer Settings • P 800/801: System > Low Power Mode Timer Auto-off timer (1 – 240 min): Off/Sleep Mode. Default setting: 1 min.
  • Page 695 7.Detailed Descriptions long. Try with a shorter setting first, such as 30 min., then go to a longer one (such as 60 min.) if the customer is not satisfied. • If the timers are all set to the maximum value, the machine will not begin saving energy until 240 minutes has expired after the last job.
  • Page 696 7.Detailed Descriptions (Ready) Standby Time Energy 003: Energy 74000 75111.0 18.52 148.09 2.74 save Save Time (Panel off) Low power 004: Low 148000 150333 38.88 4.32 Power Time Sleep 005: Off 508776.0 520377.0 193.35 0.35 Mode Time Total 17.47...
  • Page 697 7.Detailed Descriptions New Functions PS3/PDF Direct Emulation (Clone PS) Overview This machine is equipped with a clone program for emulating Adobe PostScript/PDF (hereafter “Clone PS”) as a standard feature. So, by default, it can perform printing using PostScript 3 and PDF Direct Print, in addition to RPCS.
  • Page 698 7.Detailed Descriptions The manufacturer's name "Adobe" is shown in the list if Adobe PS is used. • Configuration Page The description of the Firmware Version listed on the page varies as shown below: • Web Image Monitor Go to Status/Information > Device Info, and open the Printer Language menu. If Adobe PS is used, the screen shows the program name "Adobe PostScript 3"...
  • Page 699 7.Detailed Descriptions When Clone PS only: Module Description Name PS3 / The Clone PS firmware number appears. IRIPS PS3 The clone PS firmware number starts with "D0AF".
  • Page 700 7.Detailed Descriptions Module Description Name The Adobe PS firmware number starts with " D3BD " appears. This module name appears in the firmware list only if PostScript3 Unit Type M37 is installed. PDF / The Clone PS firmware number appears. IRIPS PDF The clone PS firmware number starts with "D0AF".
  • Page 701 7.Detailed Descriptions Helvetica type Clone When Helvetica is used in the original document, Clone PS applies a substitute font named NimbusSans-Regular, maintaining almost the same appearance as the original data. Example 2 LetterGothic type Adobe Clone When LetterGothic is originally used, Clone PS substitutes it with LetterGothic-Regular. In this case, the character spacing differs from that in the original data.
  • Page 702 7.Detailed Descriptions If the customer often prints data containing Adobe fonts that are almost the same in terms of spacing and shape as their substitutes, the confirmation screen appears every time printing is performed, making the printing operation cumbersome. In such a case, the font change confirmation screen can be hidden.
  • Page 703 7.Detailed Descriptions AlbertusMT-Light NimbusMonoPS-Regular AntiqueOlive-Roman NimbusMonoPS-Regular AntiqueOlive-Italic AntiqueOlive-Italic AntiqueOlive-Bold AntiqueOlive-Bold AntiqueOlive-Compact NimbusMonoPS-Regular Apple-Chancery NimbusMonoPS-Regular ArialMT NimbusSansNo2-Regular Arial-ItalicMT NimbusSansNo2-Italic Arial-BoldMT NimbusSansNo2-Bold Arial-BoldItalicMT NimbusSansNo2-BoldItalic AvantGarde-Book URWGothic-Book AvantGarde-BookOblique URWGothic-BookOblique AvantGarde-Demi URWGothic-Demi AvantGarde-DemiOblique URWGothic-DemiOblique Bodoni NimbusMonoPS-Regular Bodoni-Italic NimbusMonoPS-Regular Bodoni-Bold NimbusMonoPS-Regular Bodoni-BoldItalic NimbusMonoPS-Regular Bodoni-Poster NimbusMonoPS-Regular Bodoni-PosterCompressed NimbusMonoPS-Regular Bookman-Light...
  • Page 704 7.Detailed Descriptions Geneva NimbusMonoPS-Regular GillSans NimbusMonoPS-Regular GillSans-Italic NimbusMonoPS-Regular GillSans-Bold NimbusMonoPS-Regular GillSans-BoldItalic NimbusMonoPS-Regular GillSans-Condensed NimbusMonoPS-Regular GillSans-BoldCondensed NimbusMonoPS-Regular GillSans-Light NimbusMonoPS-Regular GillSans-LightItalic NimbusMonoPS-Regular GillSans-ExtraBold NimbusMonoPS-Regular Goudy NimbusMonoPS-Regular Goudy-Italic NimbusMonoPS-Regular Goudy-Bold NimbusMonoPS-Regular Goudy-BoldItalic NimbusMonoPS-Regular Goudy-ExtraBold NimbusMonoPS-Regular Helvetica-Condensed NimbusMonoPS-Regular Helvetica-Condensed-Oblique NimbusMonoPS-Regular Helvetica-Condensed-Bold NimbusMonoPS-Regular Helvetica-Condensed-BoldObl NimbusMonoPS-Regular Helvetica-Narrow NimbusSansNarrow-Regular Helvetica-Narrow-Oblique...
  • Page 705 7.Detailed Descriptions LubalinGraph-Demi NimbusMonoPS-Regular LubalinGraph-DemiOblique NimbusMonoPS-Regular Marigold Mauritius-Regular Monaco NimbusMonoPS-Regular MonaLisa-Recut NimbusMonoPS-Regular NewCenturySchlbk-Roman URWCenturySchoolbook-Roman NewCenturySchlbk-Italic URWCenturySchoolbook-Italic NewCenturySchlbk-Bold URWCenturySchoolbook-Bold NewCenturySchlbk-BoldItalic URWCenturySchoolbook-BdIta NewYork NimbusMonoPS-Regular Optima NimbusMonoPS-Regular Optima-Italic NimbusMonoPS-Regular Optima-Bold NimbusMonoPS-Regular Optima-BoldItalic NimbusMonoPS-Regular Oxford NimbusMonoPS-Regular Palatino-Roman Palladio-Roman Palatino-Italic Palladio-Italic Palatino-Bold Palladio-Bold Palatino-BoldItalic Palladio-BoldItalic StempelGaramond-Roman NimbusMonoPS-Regular StempelGaramond-Italic...
  • Page 706 7.Detailed Descriptions Univers-Extended NimbusMonoPS-Regular Univers-ExtendedObl NimbusMonoPS-Regular Univers-BoldExt NimbusMonoPS-Regular Univers-BoldExtObl NimbusMonoPS-Regular Wingdings-Regular URWDingbats ZapfChancery-MediumItalic URWChancery-MediumItalic ZapfDingbats Dingbats Differences in Driver Functions As shown below, there are differences in available driver functions between Adobe PS and Clone PS. Font Substitution Table (Applicable only to the driver for Windows OS) Start >...
  • Page 707 7.Detailed Descriptions "User Setting” for dithering (Common to drivers for Windows OS and Mac OS X) Clone PS ignores the “User Setting” option for dithering and performs dithering in the same manner as when the “Automatic” setting (*) is selected. * “Text Priority”...
  • Page 708 7.Detailed Descriptions Pop-ups appear in the Bypass Tray settings assistant: • After pressing the Bypass Tray setting button on the Copier (Classic), Easy Copy, Quick Copy, and Document Server screens. • If the pop-up displays have been enabled to open for Copier (Classic), Easy Copy, Quick Copy, and Document Server screens when the paper is set in the bypass tray.
  • Page 709 7.Detailed Descriptions Select the paper size and orientation, and then press [OK]. When using a custom size, select the [Custom Size] and then input the paper size.
  • Page 710 8.Smart Operation Panel G2.5 8. Smart Operation Panel G2.5 Replacement and Adjustment NFC Board Remove the operation panel unit. (Refer to "Operation Panel (PCB13)", "Replacement and Adjustment" in Main Chapters.) Remove the hinge cover [A]. Remove the cover of the NFC board [A].
  • Page 711 8.Smart Operation Panel G2.5 Remove the NFC board [A]. Remove the operation panel unit. (Refer to "Operation Panel (PCB13)", "Replacement and Adjustment" in Main Chapters.) Remove the main controller board (Main Controller Board). Remove the bracket [A]. Remove the connector of the LCD I/F cable [A]. Lift the fastener of the LCD I/F cable [A].
  • Page 712 8.Smart Operation Panel G2.5 Remove the LCD unit [A]. Remove the LCD [A]. • After replacing the LCD, perform the following checks. • LCD Check (LCD Check) • TouchPanel Check (TouchPanel Check) • Perform "TouchPanel Calibration" (TouchPanel Calibration) and "MultiTouch Calibration" (MultiTouch Calibration) of the Self Check function.
  • Page 713 8.Smart Operation Panel G2.5 Remove the LCD unit (LCD). Remove the microphone [A]. Wi-Fi Module Remove the operation panel unit. (Refer to "Operation Panel (PCB13)", "Replacement and Adjustment" in Main Chapters.) Remove the base bracket (Main Controller Board). Remove the Wi-Fi module [A]. •...
  • Page 714 8.Smart Operation Panel G2.5 Remove the speaker (OT1) [A] together with the speaker holder. Remove the speaker (OT1) [A] from the speaker holder [B]. • After replacing the Speaker (OT1), perform the following check. • Speaker (OT1) Check (Speaker (OT1) Check) Main Controller Board Remove the operation panel unit.
  • Page 715 8.Smart Operation Panel G2.5 bottom cover, check the photos below. Remove the base bracket [A]. Remove the main controller board [A]. Lift the fastener of the LCD I/F cable [A] on the main controller board side.
  • Page 716 8.Smart Operation Panel G2.5 • By factory default, the following switches of the DIP switch [A] on the main controller board are set to ON: No.1, No.3, and No.6. When installing the operation panel unit, make sure that the DIP switch setting is correct for the MFP on which you are installing the panel. •...
  • Page 717 8.Smart Operation Panel G2.5 occur, automatically reboot is performed and the SC is reset. If the error is caused by a hardware defect when SC672/SC673 occur, the SC is displayed on the operation panel. • After replacing the main controller board, perform the following checks: •...
  • Page 718 8.Smart Operation Panel G2.5 Mechanism System Components Hardware Specifications Components Name Name Speaker (OT1) Microphone Main power indicator Extended Feature key (EX3) USB slot for digital cameras Extended Feature key (EX2) USB slot for NFC card readers Extended Feature key (EX1) NFC tag Control panel reboot key [Check Status] indicator...
  • Page 719 8.Smart Operation Panel G2.5 Category Specification LED Backlight (life: 15,000 hours) ARM Cortex-A9 Quad Core 1GHz (SoC: MCIMX6Q5EYM10AD) Touch panel Low load touch panel (recognizes touches to two points) • Memory Volatile Memory RAM (DDR3L-1066), 2GB • Non-Volatile Memory eMMC NAND, 8GB •...
  • Page 720 8.Smart Operation Panel G2.5 Category Specification Lights when an error occurs. • Data In indicator (blue) Flashes when the machine receives data from a printer driver or LAN- Fax driver. • Fax indicator (blue) Flashes while sending or receiving a fax. Lights when there is a received fax document in the fax memory.
  • Page 721 8.Smart Operation Panel G2.5 Item This model Previous model Bluetooth Bluetooth4.2 Bluetooth4.0 NFC tag Built-in Not equipped Power consumption in 0.18 W or less 0.35 W or less Sleep mode Available languages Japanese, English, French, German, Italian, Spanish, Dutch, Norwegian, Danish, Swedish, Polish, Portuguese, Hungarian, Czech, Finnish, Simplified Chinese, Traditional Chinese, Thai, Russian, Arabic, Greek, Korean, Catalan, Turkish, Brazilian Portuguese Note: Available languages may vary depending on the machine’s specifications.
  • Page 722 8.Smart Operation Panel G2.5 • Library • Application Framework Pre-installed applications On the Smart Operation Panel, applications such as the GW applications (Copy/Printer/Document Server/Scanner/Fax), Control Panel Browser, the standard keyboard, Installer, Gallery, Self Check are pre-installed. Unlike those installed on the controller board (PCB15) of the MFP, GW applications that are installed on the Smart Operation Panel are for controlling operation and display of the Smart Operation Panel.
  • Page 723 8.Smart Operation Panel G2.5 System block diagram Overview of Components Communication Details module/signal name OCS Library OSC stands for Operating Control Service. It is a module that controls the control panel. The set of signals used by this module to control the control panel are called the OCS Library.
  • Page 724 8.Smart Operation Panel G2.5 Communication Details module/signal name applications such as the application manager, Home, Authentication, Banner, Check Status, and Widgets, and a part that monitors applications. It communicates with the GW controller via the CATS module. CATS CATS stands for Cheetah Application Total System. It is a module in the GW controller.
  • Page 725 USB slot for NFC You can connect the authentication card reader/writer and devices card readers supporting near-field communication (NFC). NFC tag Used to connect the machine and a smart device with the RICOH simple input and output. [Check Status] Indicates system status. indicator...
  • Page 726 8.Smart Operation Panel G2.5 Name Description key (EX3) Extended Feature Used for system maintenance, such as control panel self-check. key (EX2) Extended Feature Used for system maintenance, such as control panel self-check. key (EX1) Control panel reboot Used when rebooting the control panel. SD card slot Insert an SD card here.
  • Page 727 8.Smart Operation Panel G2.5 Name Description [Help] key This icon is displayed when Help is available for the displayed screen or errors occurring when the machine is connected to the Internet. Specify [Cookie] in the control panel browser to [ON] to display Help properly. [Energy Enters Sleep mode.
  • Page 728 8.Smart Operation Panel G2.5 Name Description [User icon] key You can configure the authentication setting. This key appears when someone is logging in. If pressed after logging in, the login user name appears for a while in the login user information display area. [Login/Logout] key This key is displayed if the authentication function is enabled.
  • Page 729 8.Smart Operation Panel G2.5 Touch Panel The touch panel of this machine uses a 4-wire resistive film method (low load resistive film analog 4- wire method). It can detect two points for flick/drag/pinch-in/pinch-out operations. Resistive touch panel has been adopted in order to allow operation with a prosthetic hand. Basic Structure An analog 4-wire resistive film touch panel has 2 layers.
  • Page 730 8.Smart Operation Panel G2.5 [B]: PET film [C]: Transparent conductive film [D]: Base glass [E]: LCD panel Self-Check (multi-touch calibration) mechanism With the Multi-touch calibration in the self-check function, the touch panel is automatically calibrated using the results of touches to the top left and bottom right positions. The values of “EVR_X”, “EVR_Y”, “X_MAX”, and “Y_MAX”...
  • Page 731 8.Smart Operation Panel G2.5 Select [Screen Features Settings] > [SYSTEM] > [Screen Device Settings] > [Screen Startup Mode], and then select [Normal] or [Quick]. • In the following cases, the control panel starts up in Normal mode even if [Quick] is selected. •...
  • Page 732 8.Smart Operation Panel G2.5 If the MFP is turned ON during shutdown, the preparation for the next startup continues. When preparing for the next startup is completed, the control panel starts up in Quick mode. • When Quick mode is selected, the control panel starts up faster than in Normal mode but shutdown takes longer than in Normal mode.
  • Page 733 8.Smart Operation Panel G2.5 press and hold the main power switch for 6 seconds. However, if you force a shutdown during the shutdown process, data being processed may be lost. The forced shutdown is to be used to shut down the MFP without disconnecting the power cord when the shutdown process cannot be completed.
  • Page 734 8.Smart Operation Panel G2.5 System Maintenance Maintenance Modes Service program (SP) modes for the Smart Operation Panel are as follows: Mode Notes SP Mode (MFP) SP modes for the MFP The numeric keys are required to enter this (controller, engine) mode.
  • Page 735 8.Smart Operation Panel G2.5 Login Status Indicator When you log in to the control panel’s service mode, the Screen Features Settings screen is displayed. • “Service” is displayed in the login information area [A]. • [Logout] is displayed in the Login key area [B] to allow logout from the service mode. Logout Press [Logout] to log out from the control panel’s service mode.
  • Page 736 8.Smart Operation Panel G2.5 Authentication settings Administrator authentication: OFF Administrator authentication: ON Administrator User authentication: OFF User authentication: OFF authentication: ON User authentication: ON Screen of the function selected in Screen of the function selected in [Home] screen [Function Priority] [Function Priority] When Entry to Service Mode Is Prohibited by the Administrator The administrator of the MFP can prohibit entry into the control panel’s service mode by enabling...
  • Page 737 8.Smart Operation Panel G2.5 Menu level Description 1st level 2nd level 3rd level Connection Password You can only view the setting. DHCP Server IP Address You can only view the setting. DHCP IP Address Range You can only view the setting. Select Channel You can only view the setting.
  • Page 738 8.Smart Operation Panel G2.5 Menu level Description 1st level 2nd level 3rd level Used and Total USB Displays the used size and total size of the USB STORAGE Storage Capacity storage device. Safely Remove *To remove the USB flash drive, click the Hardware icon ( icon instead of the Safely Remove Hardware icon (...
  • Page 739 • 7: Version 5.00 • 8: Version 5.10 4th digit: PCB vendor • N: NEC • R: RICOH Screen Use of External Screen SD Card Activates or deactivates the screen SD Device Interface Slot card slot. When set to [Inactive], power is...
  • Page 740 8.Smart Operation Panel G2.5 Menu level Description 1st level 2nd level 3rd level SD Card Slot Service menu: System > Screen Device Settings > Prohibit Use of External Interface > Screen SD Card Slot When this setting is changed from [Inactive] to [Active], however, the settings above will not be changed.
  • Page 741 8.Smart Operation Panel G2.5 Menu level Description 1st level 2nd level 3rd level • Wireless Direct (Do not Prohibit/Prohibit) If you select [Prohibit] for this setting, the Wireless Direct function is automatically set to off and the Wireless Direct function setting in [Screen Features Settings] is hidden.
  • Page 742 8.Smart Operation Panel G2.5 Menu level Description 1st level 2nd level 3rd level If you select [Prohibit] for this setting, the Screen USB Memory Slot function is automatically set to [OFF] and the Screen USB Memory Slot function setting in [Screen Features Settings] is hidden.
  • Page 743 8.Smart Operation Panel G2.5 Menu level Description 1st level 2nd level 3rd level System Home You can use this setting only when [Home Key Icon Settings Key Assignment Mode] is [ON] and [UI Change Mode] is selected in [Home Key Assignment Mode].
  • Page 744 8.Smart Operation Panel G2.5 Menu level Description 1st level 2nd level 3rd level (Panel Self Check) *1 This can be pressed only when an SD card is inserted to the SD card slot of the operation panel. Panel Self Check The following are available as self-diagnostics functions of the control panel: •...
  • Page 745 8.Smart Operation Panel G2.5 LED Check Select the [All Light On] checkbox, and make sure the following LEDs light: • Data In indicator (facsimile and printer modes) • Fax indicator • [Check Status] indicator (flashes in red and orange alternately) •...
  • Page 746 8.Smart Operation Panel G2.5 The check is completed when all colors have been displayed. The screen returns to the top menu of [Self Check]. TouchPanel Calibration Calibration should be done when the touch panel does not recognize the touched area correctly, or when you have replaced the LCD only.
  • Page 747 8.Smart Operation Panel G2.5 Bluetooth Check Check and configure the Bluetooth device connection. When the check is completed, press [Back] to return to the top menu of [Self Check]. • You cannot switch Bluetooth to [ON] or [OFF] from the [Self Check] menu. Before checking the Bluetooth device connection, specify [ON] for [Bluetooth] in [Screen Features Settings] >...
  • Page 748 8.Smart Operation Panel G2.5 Speaker (OT1) Check Tests the speaker (OT1) by playing the sound samples. Select the frequency (220Hz, 440Hz, 880Hz, 1760Hz, or 2000Hz). Press [START/STOP] to play the sound. Touch the volume bar, and play the sound at minimum and maximum volumes. Press [START/STOP] to stop the sound.
  • Page 749 8.Smart Operation Panel G2.5 If you press the [OK] button, SP5-971-001 (Operation Panel Coordinates Adjustment) switches from "0: Not Adjusted" to "1: Adjusted" and the screen returns to the self-inspection menu. If you press the [Back] key, SP5-971-001 does not switch and the screen returns to the self-inspection menu.
  • Page 750 8.Smart Operation Panel G2.5 When the check is completed, press [Back] to return to the top menu of [Self Check]. MultiTouch Calibration Calibrate the touch panel for multi-tap input methods such as pinch-in/pinch-out. Touch the center of both “+” signs. The two “+” signs are displayed in the order of top left and bottom right.
  • Page 751 8.Smart Operation Panel G2.5 Recovery Mode The recovery mode menu is as follows. Ask your manager for details on how to enter Recovery mode. Menu Description reboot system Reboots the Android OS. apply update from Updates the Cheetah System firmware by specifying the folder path. sdcard wipe data/factory Deletes all installed applications and all settings on the Cheetah.
  • Page 752 8.Smart Operation Panel G2.5 Special Key Combinations Function Operation for Smart Operation Panel Resetting Settings In the Settings screen, press a Settings category while holding down the EX3 key. Available for: System Settings, Copier/Document Server Settings, and Scanner Settings. System Reset Hold down the EX3 key and [#] simultaneously for 10 seconds.
  • Page 753 8.Smart Operation Panel G2.5 • LCD on the operation panel: ON. • HDD cannot be accessed for 60 sec. • If the backup data has not changed, no backup will be performed. (Maximum - 7 days) • During the backup, the LCD is off. •...
  • Page 754 8.Smart Operation Panel G2.5 Software Update Updating the Smart Operation Panel • In the case of models provided with package firmware only, updates for the Smart Operation Panel and applications are also provided via package firmware. For details, see ”Firmware Update (Removable Media)”.
  • Page 755 8.Smart Operation Panel G2.5 Update method Features Control Applications panel firmware already released. Installation/update Installation and Updating of applications and Yes* from Application Site firmware update can be done from the Application Site. When administrator authentication is enabled, an administrator privilege is required to start the Application Site.
  • Page 756 8.Smart Operation Panel G2.5 applications. The package update function is provided by the controller. Update is done in the following order: Controller firmware Applications Control panel firmware If the control panel firmware has to be updated, the control panel starts in the recovery mode and the firmware is automatically updated.
  • Page 757 8.Smart Operation Panel G2.5 update from sdcard] and follow the instructions. See "Recovery Mode". Installation/Update from the eDC Server Downloads applications from the eDC Server, and installs or updates them. • Installation/activation/update of applications from the server can only be done in the service mode.
  • Page 758 Enter the product key and press [Execute]. Follow the instructions shown on the screen. • An application cannot be installed unless it is digitally signed by Ricoh. Activation Log in to the control panel’s service mode. Select [Apps] > [Install].
  • Page 759 8.Smart Operation Panel G2.5 Forced Uninstallation If you try to uninstall an activated application without first deactivating it, the uninstallation will fail. However, the application can be uninstalled without deactivation (forced uninstallation) in the following circumstances: • Uninstallation using the service login uninstallation menu •...
  • Page 760 8.Smart Operation Panel G2.5 Troubleshooting Problems and Errors Related to Hardware Symptom Solution • The touch panel is damaged (broken, Connecting a commercially available USB mouse dented, etc.) and cannot be operated. enables the same operation as the touch panel. •...
  • Page 761 8.Smart Operation Panel G2.5 Symptom Solution Instead, use the EX3 key. Press and hold the EX3 key, and then press the "System/Copy" button in the SP mode menu. SC672-11 appears. Cause Communication between the controller and the operation panel was not established after a normal startup. USB cable between the operation panel and the MFP is disconnected, damaged or defective.
  • Page 762 8.Smart Operation Panel G2.5 Quick Scanner / Web Browser / Quick ID Card Authentication Config* *Depends on the model whether it is a preinstalled application If an error related to the application occurs, the operation panel’s operating system automatically restarts the application (with a confirmation dialog box). Third-Party Application If using a third-party application, the error message, code, and solution may vary depending on the application.
  • Page 763 8.Smart Operation Panel G2.5 Factory Reset Enter the recovery mode. Select and execute "wipe data/factory reset". Press the EX1 and EX2 keys to move the cursor up and down. Press the EX3 key to execute the selected function. A reconfirmation screen is displayed. Select [Yes]. The message “wiping data…”...
  • Page 764 8.Smart Operation Panel G2.5 Error Messages Error message Explanation Solution • Insert a correct SD card. Remove the SD card and insert it again. • Make sure that the directory of the SD card is correct. You must create the "app" folder in the root directory of the SD card and put the zip file in the "app"...
  • Page 765 8.Smart Operation Panel G2.5 Error Explanation Code 215-04 Installation of an application that cannot be installed for the Basic model was attempted. The system cannot stop the application for the update or uninstallation. The signature is not authentic. The signature is not authentic. * If the model information (type or model) does not match, even if SC215-03 does light up at the time of installation, the error message may appear the next time the machine is started.
  • Page 766 8.Smart Operation Panel G2.5 Error Explanation Solution code 101- Connection Timeout Check the network settings of the device. • Network selection (MFP / Operation Panel) • IP address • Default gateway • Check DNS etc. 101- SSL communication failed Check the network settings of the device.
  • Page 767 8.Smart Operation Panel G2.5 Symptom Cause Solution cable. Replace the main controller board. Replace the BiCU (PCB16). The Smart Operation Panel HW The Smart Operation Reconnect the LCD does not turn on, but the blue Panel can be supplied with I/F cable.
  • Page 768 IM 550F/600F/600SRF P 800/801 Machine Code: D0BT/D0BV/D0BW/M0CG/M0CH Appendices Ver 1.0 Latest Release: June, 2019 Initial Release: June, 2019 (c) 2019 Ricoh Co.,Ltd.

  • Page 770: Table Of Contents

    Table of Contents Specifications ............................ 3 General Specifications (MF) ......................... 3 Mainframe ............................3 Copier Specifications ........................6 Printer Specifications ........................8 Scan Specifications ........................... 9 General Specifications (P) ........................13 Mainframe ............................13 Supported Paper Sizes ........................17 Paper Feed ............................. 17 Software Accessories .........................
  • Page 771 Security Features ..........................340 How to Restrict Access to the WIM Job Menu ................340 How to Restrict Web Image Monitor Access to the Document Server (IM 550F/600F/600SRF only) ..............................340 User Authentication for Specific MFP Applications (IM 550F/600F/600SRF only) ......341...

  • Page 772: Specifications

    1.Specifications 1. Specifications General Specifications (MF) Mainframe Item Spec. Configuration: Desktop Color Supported: Black and White ® CPU: Intel Atom Processor ApolloLake 1.3 GHz RAM: Standard: 2 GB HDD: 320 GB Scanning Element: One-dimensional solid scanning through CCD Printing process: Laser beam scanning and electro-photographic printing Development: Monocomponent jumping development system...
  • Page 773 1.Specifications Item Spec. 8.25" × 14"(Government LG) SEF, 8.25" × 13"(Folio) SEF, 8" × 13"(F/GL) SEF, 8" × 10"(Eng Quatro) SEF, 7.25" × 10.5"(Executive) SEF, 5.5" × 8.5" (Half Letter) SEF, Com10 SEF, Monarch SEF, C5 SEF, C6 SEF, DL Env SEF, 16K SEF, 8.5"...
  • Page 774 Stand-by: 31.0 dB (A) Printing: 74.5 dB (A) (The complete system consists of the main unit, four optional paper feed units, and caster table) Target Monthly ACV: IM 550F: 5.0K IM 600F/600SRF: 6.5K Reliability: Max Monthly CV (5 years): PM Cycle:...

  • Page 775: Copier Specifications

    IM 600SRF: Less than 39 kg (86 lb.) Copier Specifications Item Spec. CPM: IM 550F: 55 cpm (A4 SEF), 57 cpm (LT SEF) IM 600F/600SRF: 60 cpm (A4 SEF), 62 cpm (LT SEF) Copy Resolution: 600 dpi/bit Maximum Continuous Copy Run:...
  • Page 776 1.Specifications Item Spec. Magazine: Layout & Booklet: Series: Book to simplex: 2 sided original to simplex: Combine (Layout): The following combinations are supported: 2 into 1 simplex 4 into 1 simplex 8 into 1 simplex 1 duplex into 1 simplex 2 duplex into 1 simplex 4 duplex into 1 simplex 4 into 1 duplex...

  • Page 777: Printer Specifications

    1.Specifications Item Spec. Mirror: Positive/Negative: Erase Inside: Erase Outside: Stamp/ Preset Stamp: Yes (8 Stamps / 2 sizes) * Not from the By-pass tray Numbering: User Stamp: Yes (4 Stamps / 1 sizes) * Not from the By-pass tray Date Stamp: Yes (5 Stamps) * Not from the By-pass tray Page Number: Yes (6 Stamps) * Not from the By-pass tray...

  • Page 778: Scan Specifications

    1.Specifications Item Spec. Device server Network Protocol: TCP/IP (IPv4, IPv6) USB interface: Windows Vista/7/8/8.1/10, Windows Server 2008/2008 R2/2012/2012 Supported operating R2/2016/2019, OS X 10.11 or later system Scan Specifications Item Spec. Color Scan: Standard Scanning Speed: 60 pages/minute (A4 SEF, 300dpi) 62 pages/minute (LT SEF, 300dpi) Color: 40 pages/minute (A4 SEF, 300dpi)
  • Page 779 1.Specifications Item Spec. Digital Signature for PDF: Single Page TIFF: Compression BW 1bit / (MH, MR or MMR) Compression BW 1bit, BW Grayscale or Full Color Multi Page TIFF: Compression BW 1bit /(MH, MR or MMR) Compression BW 1bit, BW Grayscale or Full Color Single Page JPEG: Compression BW Grayscale or Full Color / (JPEG)
  • Page 780 1.Specifications Item Spec. HDD: Register Group Address Max. 100 Group (Max. 500 addresses in one group address) in HDD: Input of Destination E- Possible, Max. 100 destinations per job mail Address via Soft Key: Search methods of By name and E-mail address Email Address in HDD: LDAP Search: Max Address Numbers...
  • Page 781 1.Specifications Item Spec. log-in name and password during transmission Resolution: 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi (Default: 200 dpi) Register client folder address in Max. 2,000 folders HDD: Maintain client folder address in Direct input on operation panel, Web Image Monitor, Smart HDD: Device Monitor Direct addressing of destination...

  • Page 782: General Specifications (P)

    1.Specifications General Specifications (P) Mainframe Item Spec. Configuration: Desktop Color Supported: Black and White ® CPU: Intel Atom Processor ApolloLake 1.3 GHz RAM: Standard: 2 GB Printing process: Laser beam scanning and electro-photographic printing Development: Monocomponent jumping development system Fusing System: Roller fusing system Printer Language: Standard:...
  • Page 783 1.Specifications Item Spec. Paper Size: (Optional 13"(Foolscap) SEF, 8.5" × 11"(LT) SEF, 8.25" × Paper Feed 14"(Government LG) SEF, 8.25" × 13"(Folio) SEF, 8" × Tray): 13"(F/GL) SEF, 8" × 10"(Eng Quatro) SEF, 7.25" × 10.5"(Executive) SEF, 5.5" × 8.5" (Half Letter) SEF, Com10 SEF, Monarch SEF, C5 SEF, C6 SEF, DL Env SEF, 16K SEF, 8.5"...
  • Page 784 1.Specifications Item Spec. Paper Weight: Tray 1 64 - 135 g/m (17 - 36 lb. Bond) (Standard Tray): Tray 2-5 64 - 220 g/m (17 - 80 lb. Bond) (Optional paper feed tray): Bypass Tray: 60 - 220 g/m (16 - 80 lb. Bond) First Print Time 6 seconds Warm-up Time:...
  • Page 785 1.Specifications Item Spec. 443 × 410 × 366 mm (17.5 × 16.2 × 14.5 inches) Weight: P 800: Less than 18 kg (40 lb.) P 801: Less than 17 kg (38 lb.)

  • Page 786: Supported Paper Sizes

    1.Specifications Supported Paper Sizes Paper Feed Remarks: C Supported: Select the paper size using the paper size dial on the tray. D Supported: Set the paper size dial on the tray to "Asterisk", and select the paper size with the control panel.
  • Page 787 1.Specifications Paper Size Tray 1 Tray 2 to 5 Bypass (Main Paper Feed (Optional Paper Feed Tray Tray) Tray) DL Env. SEF 110 × 220 mm 16K SEF 195 × 267 mm 8 1/2 × 13 2/5 SEF 8.5 × 13.4 inch Custom: Tray 1 (Main Tray)

  • Page 788: Software Accessories

    1.Specifications Software Accessories The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. Printer Drivers Windows Type PCL6 Windows 7 Starter Home Basic Home Premium Professional Ultimate Enterprise Windows 8.1 Windows 8.1 Enterprise...

  • Page 789: Scanner And Lan Fax Drivers

    1.Specifications Type PCL6 MultiPoint Premium Server Windows Server 2019 Standard Essentials Datacenter : Supported -: Not supported * RPCS driver has been discontinued. *1: SP1 or later is recommended *2: SP2 or later is Recommended *3: SP1 or later is recommended Mac OS Environment Printer Utility for Mac Mac OS 8.6 or later, Mac OS X classic...
  • Page 790 1.Specifications Operating system for WIA driver: Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 (WIA scanner can function under both 32- and 64-bit operating systems.) Operating system for LAN FAX driver: Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016/2019  The LAN Fax driver lets you fax documents directly from your PC. Address Book Editor and Cover Sheet Editor are to be installed as well.

  • Page 791: Optional Equipment

    1.Specifications Optional Equipment Paper Feed Unit PB1160 Item Spec. Paper Size: Half Letter SEF – A4 SEF Paper Weight: 64 – 120 g/m (17 – 44 lb.) Paper Capacity: 500 sheets (500 sheets × 1 tray with 80 g/m paper) Power Consumption: Less than 13 W (Average) Dimension (W ×...

  • Page 792: Preventive Maintenance Tables

    (ACV, color ratio, and P/J). So, these parts are categorized not as PM parts but as yield parts (EM parts). The parts with "(R)" in this table are yield parts. Mainframe SPDF (IM 550F/600F/600SRF Only) Item 200K Life...
  • Page 793 2.Preventive Maintenance Tables Item 400K 500K EM Life Note Paper feed roller Wipe with a soft cloth infiltrated with alcohol or Assy water. Pickup roller Wipe with a soft cloth infiltrated with alcohol or water. Separation Wipe with a soft cloth infiltrated with alcohol or roller Assy water.

  • Page 794: Sp Mode Tables (Common For Both Mf Model And Printer Model)

    For details, ask your supervisor. Exiting SP Mode  IM 550F/600F/600SRF: Press [Exit] on the operation panel twice to return to the copy window.  P 800/801: Select [End] from the service mode main menu, and then press [OK]. Types of SP Modes Select one of the Service Program modes from the diagram below after you access the SP mode.
  • Page 795 3.SP Mode Tables (Common for both MF Model and Printer Model) SP Mode Button Summary IM 550F/600F/600SRF Select one of the Service Program modes (Service, or Engine) from the touch panel. Here is a short summary of the touch-panel buttons.
  • Page 796 Select one of the Service Program modes (Service, or Engine) with [ / ] keys, and then press the [OK] key. Switching Between SP Mode and Copy Mode for Test Printing (IM 550F/600F/600SRF Only) In the SP mode, select the test print. Then press [Copy Window].

  • Page 797: Remarks

    If you cannot go into the SP mode, ask the Administrator to log in as the machine administrator, and then set "Service Mode Lock" to OFF: IM 550F/600F/600SRF: Settings -> Machine Features Settings -> System Settings -> Administrator Tools -> Service Mode Lock -> OFF P 800/801: Security Options ->...
  • Page 798 D: Duplex Notes on the LCD Since the IM 550F/600F/600SRF (touch panel model) and P 800/801 (4-line panel model) have different types of operation panel, characters are displayed differently. In this manual, characters are shown as they appear on the IM 550F/600F/600SRF (touch panel model).

  • Page 799: Input And Output Check

    3.SP Mode Tables (Common for both MF Model and Printer Model) Input and Output Check Input Check Table (SP5-803) When entering the Input Check mode, 8 digits display the result for a section. Each digit corresponds to a different device as shown in the table. Bit No.

  • Page 800: Printer Service Mode

    3.SP Mode Tables (Common for both MF Model and Printer Model) Printer Service Mode Printer Service Mode 1001 [Bit Switch] Values Bit Switch 1 001- Hostname sysName Value Model name This BitSw can switch the value of the sysName of the standard MIB.
  • Page 801 3.SP Mode Tables (Common for both MF Model and Printer Model) 1001 [Bit Switch] Values Normal Collation Type Shift Collation Collation The type of collation will be applied to a job when the job does not explicitly define a collation type. (IM 600SRF only) Note: If #5-0 is enabled, this BitSw has no effect.
  • Page 802 3.SP Mode Tables (Common for both MF Model and Printer Model) 1001 [Bit Switch] Values  This is available for PCL5e/c only. 1001 [Bit Switch] Values Bit Switch 4 001- Paper Path for IPDS Simplex Pages Simplex Duplex paper This setting enables you to route the IPDS simplex job paper path path through the duplex unit.
  • Page 803 3.SP Mode Tables (Common for both MF Model and Printer Model) 1001 [Bit Switch] Values 1001 [Bit Switch] Values Bit Switch 5 001- Display Finishing Settings Hide settings Display settings If enabled, users will be able to configure the Collate Settings, Staple Settings, and Punch Settings from the operation panel.
  • Page 804 3.SP Mode Tables (Common for both MF Model and Printer Model) 1001 [Bit Switch] Values Change Imposition Specification Standard Old model This setting enables the specification for imposition specification specification such as page alignment and image rotation to be changed to the specification of old models when job orientation and paper size are mixed.
  • Page 805 3.SP Mode Tables (Common for both MF Model and Printer Model) 1001 [Bit Switch] bit 2 bit 3 bit 4 bit 5 bit 6 bit 7 1001 [Bit Switch] 1-001-008 Bit Switch 8 bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6...
  • Page 806 Determines whether the Print from USB/SD function will have the Preview function. Enabled (=0): Print from USB/SD will have the Preview function. Disabled (=1): Print from USB/SD will not have the Preview function. (IM 550F/600F/600SRF only) 1001 [Bit Switch] Bit Switch A...
  • Page 807 If this is 0, Store and Skip error Job (SSEJ) will be automatically disabled if an external charge device is connected. Note: We do not officially support enabling this bitsw (1). Use it at your own risk. (IM 550F/600F/600SRF only) Job cancels remaining pages when the paid-for pages...
  • Page 808 3.SP Mode Tables (Common for both MF Model and Printer Model) 1001 [Bit Switch] 0 (default): Print jobs are not interrupted. If a job is interruption promoted to the top of the print queue, it will wait for the currently printing job to finish. 1: If a job is promoted to the top of the queue, it will interrupt the currently printing job and start printing immediately.
  • Page 809 3.SP Mode Tables (Common for both MF Model and Printer Model) 1001 [Bit Switch] settings) Enabled Tray Selection when a Paper Mismatch Occurs. Disabled This BitSw enables the inactive auto paper select tray to be unselectable when a paper size/type mismatch occurs.
  • Page 810 3.SP Mode Tables (Common for both MF Model and Printer Model) 1002 [Bit Switch2] bit 0 Paper Size Mismatch Display Disabled Enabled Display warning screen (40909) of paper size mismatch. bit 1 to 3 bit 4 Input tray mask Disabled Enabled Enable / disable input tray mask bit 1 to 7...
  • Page 811 Print Summary2 *CTL [- / - / -] [Execute] 1110 [Media Print Device Setting] (IM 550F/600F/600SRF only) Selects the setting for the media print device. 1-110-002 0: Disable 1: Enable *CTL [0 or 1 / 1 / 1 / step]...
  • Page 812 3.SP Mode Tables (Common for both MF Model and Printer Model) 1111 [All Job Delete Mode] (IM 550F/600F/600SRF only) 1-111-001 0:excluding New Job 1:including New *CTL [ 0 or 1 / 0 / 1 / step ] Selects whether to include an image processing job in jobs subject to full cancellation from the SCS job list.

  • Page 813: Sp Mode Tables (For Printer Model)

    4.SP Mode Tables (for Printer Model) 4. SP Mode Tables (for Printer Model) SP1-XXX (Feed) Large Category Small [Min to Max/Init./Step] Category Reistration Correct Main ENG* [-0.99 to 0.99/0/0.1mm] 001- Reistration Correct Option ENG* [-0.99 to 0.99/0/0.1mm] 001- Tray 1 Reistration Correct Option ENG*...
  • Page 814 4.SP Mode Tables (for Printer Model) Large Category Small [Min to Max/Init./Step] Category 002- Tray 3 Reistration Correct Option ENG* [-0.99 to 0.99/0/0.1mm] 002- Tray 4 Reistration Correct By-Pass ENG* [-0.99 to 0.99/0/0.1mm] 002- Tray Reistration Correct Duplex ENG* [-0.99 to 0.99/0/0.1mm] 002- Tray1 narrow width ON/OFF...
  • Page 815 4.SP Mode Tables (for Printer Model) Large Category Small [Min to Max/Init./Step] Category 2: Scattering Control 2 OFF Scattering Control By-Pass ENG* [0 to 2/0/1] 891- Tray 0: OFF 1: Scattering Control 1 ON 2: Scattering Control 2 OFF Pressure Roller Dirt Main ENG* [0 to 3/0/1]...
  • Page 816 4.SP Mode Tables (for Printer Model) Large Category Small [Min to Max/Init./Step] Category 893- 0: OFF 1: ON (Lowers the fusing temperature for the first three sheets of a job by 5 °C.)  When printing 1P/J jobs at short intervals, the fusing roller becomes hot, causing the coating to deteriorate, leading to shortened fusing roller life.
  • Page 817 4.SP Mode Tables (for Printer Model) Large Category Small [Min to Max/Init./Step] Category Reserve SP reserve07 ENG* [0 to 255/0/1] 998- Reserve SP reserve08 ENG* [0 to 255/0/1] 998- Reserve SP reserve09 ENG* [0 to 255/0/1] 998- Reserve SP reserve10 ENG* [0 to 255/0/1] 998-...
  • Page 818 4.SP Mode Tables (for Printer Model) Large Category Small [Min to Max/Init./Step] Category 998- Reserve SP reserve19 ENG* [0 to 65535/0/1] 998- Reserve SP reserve20 ENG* [0 to 65535/0/1] 998- Reserve SP reserve21 ENG* [0 to 65535/0/1] 998- Reserve SP reserve22 ENG* [0 to 65535/0/1]...
  • Page 819 4.SP Mode Tables (for Printer Model) Large Category Small [Min to Max/Init./Step] Category Reserve SP reserve30 ENG* [0 to 4294967295/0/1] 998- Reserve SP reserve31 ENG* [0 to 4294967295/0/1] 998- Reserve SP reserve32 ENG* [0 to 4294967295/0/1] 998- Reserve SP reserve33 ENG* [0 to 255/0/1] 998-...

  • Page 820: Sp2-Xxx (Drum)

    4.SP Mode Tables (for Printer Model) SP2-XXX (Drum) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 2-102- Magnification Main Mag. ENG* [-0.1 to 0.1/0/0.1%] Adjust 2-103- Erase Margin Left Edge Width ENG* [0 to 0.99/4/0.1mm] Adjust 2-103- Erase Margin Right Edge Width ENG*...
  • Page 821 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] (Vertical) 17: Black Band (Horizontal) 18: Black Band (Vertical) 19: Checker Flag Pattern 20: Grayscale (Vertical) 21: Grayscale (Horizontal) 22: Two Beam Density Pattern 23: Full Dot Pattern 2-109- Test Pattern...

  • Page 822: Sp3-Xxx (Process)

    4.SP Mode Tables (for Printer Model) SP3-XXX (Process) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 3-900-001 Toner Install Mode [0 to 1/0/1] 3-900-002 Toner Install Mode [0 to 1/0/1] 3-904-001 MainCharger Output ENG* [1 to 7/4/1] 1: ChargeBias -75V 2: ChargeBias -50V 3: ChargeBias -25V...

  • Page 823: Sp5-Xxx (Mode) - Engine

    4.SP Mode Tables (for Printer Model) SP5-XXX (Mode) - Engine SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 5-186- RK4: Setting ENG* [0 to 1/0/1] 0: Jam 1: Do nothing 5-801- Memory Clear Engine [0 to 1/0/1] 5-802- All Data Initialize Result...
  • Page 824 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 1: Start 5-805- Drum Heater [0 to 1/0/1] 0: Stop 1: Start 5-810- SC Reset Fusing SC Reset [0 to 1/0/1] 5-811- Machine Serial Display ENG* [0 to 255/0/1]...
  • Page 825 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 5-901- All Data Initialize Oceania [0 to 1/0/1] 5-930- Meter Charge Setting ENG* [0 to 1/1/1] 0: No 1: Yes 5-931- Life Alert Disp. Mentenance Kit ENG* [0 to 1/0/1]...

  • Page 826: Sp5-Xxx (Mode) - Controller

    4.SP Mode Tables (for Printer Model) SP5-XXX (Mode) - Controller Large Category Small Category [Min to Max/Init./Step] All Indicators On [0 to 0/0/0] 001- mm/inch Selection 0:mm 1:inch CTL* [0 to 1/*/1] 024- NA: 1 EU/AP: 0 Refill Toner Disp CTL* [0 to 1/0/1] 051-...
  • Page 827 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Set Time Time Difference CTL* [-1440 to 1440/*/1] 302- NA: -300 EU: 60 AP: 480 Auto Off Set Auto Off Limit Set CTL* [0 to 1/0/1] 305- Daylight Saving Time ON/OFF CTL*...
  • Page 828 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDK3 UniqueID CTL* [0 to 0xFFFFFFFF/0/1] 401- Access Control SDK3 Certification Method CTL* [0 to 0xFF/0/1] 401- Access Control SDK Cert CTL* [0 to 0xff/0/1] 401- Access Control Detail Option...
  • Page 829 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ9 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ10 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ11 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ12 Limit Setting...
  • Page 830 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ21 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ22 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ23 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ24 Limit Setting...
  • Page 831 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ3 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ4 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ5 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ6 ProductID CTL*...
  • Page 832 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ15 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ16 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ17 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ18 ProductID CTL*...
  • Page 833 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ27 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ28 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ29 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ30 ProductID CTL*...
  • Page 834 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Lockout Setting Cancel Time CTL* [1 to 9999/60/1min] 413- Access Mitigation Mitigation On/Off CTL* [0 to 1/0/1] 414- 0: Off 1: On Access Mitigation Mitigation Time CTL* [0 to 60/15/1min] 414- Password Attack...
  • Page 835 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] User Auth Printer CTL* [0 to 1/0/1] 420- 0: Enable 1: Disable User Auth SDK1 CTL* [0 to 1/0/1] 420- 0: Enable 1: Disable User Auth SDK2 CTL* [0 to 1/0/1] 420-...
  • Page 836 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 507- 0: Disable 1: Enable Supply/CC Alarm Toner CTL* [0 to 1/1/1] 507- 0: Disable 1: Enable Supply/CC Alarm WasteTonerBottle CTL* [0 to 1/0/1] 507- 0: Disable 1: Enable Supply/CC Alarm Toner Call Timing...
  • Page 837 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 507- SC/Alarm Setting SC Call CTL* [0 to 1/1/1] 515- 0: Disable 1: Enable SC/Alarm Setting Service Parts Near End CTL* [0 to 1/0/1] 515- Call 0: Disable 1: Enable SC/Alarm Setting Service Parts End Call...
  • Page 838 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] SC/Alarm Setting Timeout:Manual Call CTL* [1 to 255/5/1min] 515- SC/Alarm Setting Timeout:Other Call CTL* [1 to 255/10/1min] 515- Get Machine Info AD exec setting [0 to 1/0/1] 517- 0: Disable 1: Enable...
  • Page 839 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 728- Network Setting NAT UI Port2 CTL* [1 to 65535/55102/1] 728- Network Setting NAT Machine Port3 CTL* [1 to 65535/49103/1] 728- Network Setting NAT UI Port3 CTL* [1 to 65535/55103/1] 728- Network Setting...
  • Page 840 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Network Setting NAT Machine Port8 CTL* [1 to 65535/49108/1] 728- Network Setting NAT UI Port8 CTL* [1 to 65535/55108/1] 728- Network Setting NAT Machine Port9 CTL* [1 to 65535/49109/1] 728- Network Setting NAT UI Port9...
  • Page 841 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Network Setting PacketCapture:specify port [0 to 1/0/1] 728- 0: Disable 1: Enable Network Setting PacketCapture:portnumber [0 to 65535/0/1] 728- Network Setting PacketCapture:time [0 to 0xffffffff/0/1] 728- Print Server Active IPv6 Link Local [0 to 0/0/0] 729-...
  • Page 842 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 734- DeemedPowerConsumption Controller Standby CTL* [0 to 9999/0/1] 745- DeemedPowerConsumption STR CTL* [0 to 9999/0/1] 745- DeemedPowerConsumption Main Power Off CTL* [0 to 9999/0/1] 745- DeemedPowerConsumption Scanning and Printing CTL* [0 to 9999/0/1] 745-...
  • Page 843 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Import/Export Import [0 to 0/0/0] 749- GuestNW CTL* [0 to 1/0/1] 764- EncryptCom CTL* [0 to 1/0/1] 764- Port1 CTL* [0 to 65535/8081/1] 764- Port2 CTL* [0 to 65535/8080/1] 764- Port3 CTL*...
  • Page 844 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Memory Clear [0 to 0/0/0] 801- Memory Clear Printer [0 to 0/0/0] 801- Memory Clear GWWS [0 to 0/0/0] 801- Memory Clear [0 to 0/0/0] 801- Memory Clear Clear DCS Setting [0 to 0/0/0] 801-...
  • Page 845 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Memory Clear [0 to 0/0/0] 801- Memory Clear [0 to 0/0/0] 801- Service TEL Telephone CTL* [0 to 0/0/0] 812- Service TEL Facsimile CTL* [0 to 0/0/0] 812- NRS Function I/F Setting...
  • Page 846 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 816- 0: Not permit 1: Permit Remote Service RFU Timing CTL* [0 to 1/1/1] 816- 0: Disable 1: Enable Remote Service RCG Error Cause [0 to 2/0/1] 816- Remote Service HTTP Proxy Host...
  • Page 847 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Remote Service Instl Clear [0 to 1/0/1] 816- RCG Setting RCG IPv4Addr CTL* [0 to 0xffffffff/0/1] 821- RCG Setting RCG Port CTL* [0 to 65535/443/1] 821- RCG Setting RCG IPv4URLPath CTL* [0 to 0/0/0]...
  • Page 848 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 828- Network Setting 1284 Compatiblity (Centro) CTL* [0 to 1/1/1] 828- 0: Not permit 1: Permit Network Setting ECP (Centro) CTL* [0 to 1/1/1] 828- 0: Not permit 1: Permit Network Setting Job Spooling...
  • Page 849 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Network Setting Active IPv6 Stateless [0 to 0/0/0] 828- Address 3 Network Setting Active IPv6 Stateless [0 to 0/0/0] 828- Address 4 Network Setting Active IPv6 Stateless [0 to 0/0/0] 828- Address 5...
  • Page 850 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Network Setting Web Link1 visible CTL* [0 to 1/1/1] 828- 0: Not display 1: Display Network Setting Web Link2 Name CTL* [0 to 0/0/0] 828- Network Setting Web Link2 URL CTL* [0 to 0/0/0]...
  • Page 851 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] GWWS Analysis Setting 1 CTL* [0x00 to 0xFF/0/1] 842- GWWS Analysis Setting 2 CTL* [0x00 to 0xFF/0/1] 842- Transfer Rate CTL* [1 to 4/4/0] 844- Vendor ID CTL* [0x0000 to 844-...
  • Page 852 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Delivery Server Setting FTP Port No. CTL* [1 to 65535/3670/1] 845- Delivery Server Setting IP Address (Primary) CTL* [0 to 0xffffffff/0x00/] 845- Delivery Server Setting Delivery Error Display Time CTL* [0 to 999/300/1sec] 845-...
  • Page 853 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Delivery Server Setting Server URL CTL* [0 to 0/0/0] 845- Path(Secondary) Delivery Server Setting Rapid Sending Control CTL* [0 to 1/1/1] 845- UCS Setting LDAP Search TOut CTL* [1 to 255/60/1] 846-...
  • Page 854 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] UCS Setting Compl Opt1 CTL* [0 to 32/0/1] 846- UCS Setting Compl Opt2 CTL* [0 to 32/0/1] 846- UCS Setting Compl Opt3 CTL* [0 to 32/0/1] 846- UCS Setting Compl Opt4 CTL*...
  • Page 855 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] Web Service ReverseProxy CTL* [0x00 to 0xFF/0/1] 848- Web Service PortOpenTime CTL* [0 to 300/60/1] 848- WebService LogOpeMode CTL* [0 to 2/0/1] 848- LogTrans Timing CTL* [0 to 2/0/1] 848- 0: Off 1: Sequential...
  • Page 856 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 1: Permit Save Machine Info 0:OFF 1:ON CTL* [0 to 1/1/1] 858- Save Machine Info Target 0:HDD 1:SD CTL* [0 to 1/0/1] 858- Save Machine Info Make LogTrace Dir CTL* [0 to 1/0/0] 858-...
  • Page 857 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] 858- Save Machine Info All Logs CTL* [0 to 1/0/0] 858- Save Machine Info ControllerLogs CTL* [0 to 1/0/0] 858- Save Machine Info EngineDebugLogs CTL* [0 to 1/0/0] 858- Save Machine Info OpepanelDebugLogs...
  • Page 858 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] SMTP/POP3/IMAP4 S/MIME: Authentication CTL* [0 to 1/0/1] 860- Check SMTP/POP3/IMAP4 SMTP Server 3G Line IP CTL* [0 to 0xffffffff/0x00/] 860- Address Account Setting Send Domain1 [0 to 0/0/0] 861- Account Setting Send Domain2...
  • Page 859 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] E-Mail Report CounterE-Mail:Send Date CTL* [0 to 31/0/1] 866- Setting E-Mail Report CounterE-Mail:Send Time CTL* [0 to 2359/0/1] 866- Setting E-Mail Report CounterE-Mail:Destination1 CTL* [0 to 0/0/0] 866- E-Mail Report CounterE-Mail:Destination2...
  • Page 860 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] SC Auto Reboot Reboot Method CTL* [0 to 1/0/1] 875- 0: Manually reboot 1: Auto reboot Option Setup DataOverwriteSec. [0 to 0/0/0] 878- Option Setup HDD Encryption [0 to 0/0/0] 878- Set WIM Function...
  • Page 861 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] SDK Apli Cnt Name SDK-7 [0 to 0/0/0] 893- SDK Apli Cnt Name SDK-8 [0 to 0/0/0] 893- SDK Apli Cnt Name SDK-9 [0 to 0/0/0] 893- SDK Apli Cnt Name SDK-10 [0 to 0/0/0]...
  • Page 862 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] SP Print Mode Non-Default [0 to 255/0/0] 990- SP Print Mode NIB Summary [0 to 0/0/0] 990- SP Print Mode SDK/J Summary [0 to 0/0/0] 990- SP Print Mode SDK/J Appli.
  • Page 863 4.SP Mode Tables (for Printer Model) Large Category Small Category [Min to Max/Init./Step] SP Text Mode SDK/J Appli. Info [0 to 0/0/0] 992- SP Text Mode Printer SP [0 to 255/0/0] 992-...

  • Page 864: Sp7-Xxx (Data Log) - Engine

    4.SP Mode Tables (for Printer Model) SP7-XXX (Data Log) - Engine SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-621- PM Counter #Drum Unit K ENG* [0 to 99999999/0/1page] Pages 7-621- PM Counter #Development Unit K ENG* [0 to 99999999/0/1page] Pages 7-621-...
  • Page 865 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-625- PreCounter1 #Drum Unit K ENG* [0 to 99999999/0/1page] Pages 7-625- PreCounter1 #Development Unit K ENG* [0 to 99999999/0/1page] Pages 7-625- PreCounter1 #Paper Transfer Roller ENG* [0 to 99999999/0/1page] Pages...
  • Page 866 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] Pages 7-801- ROM Info Display P/#: Engine [0 to 0/0/0] 7-801- ROM Info Display P/#: Finisher [0 to 0/0/0] 7-801- ROM Info Display P/#: PFU1 [0 to 0/0/0] 7-801-...
  • Page 867 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-853- Replace Counter #Paper Feed Roller ENG* [0 to 255/0/1] 7-853- Replace Counter #Pickup Roller ENG* [0 to 255/0/1] 7-853- Replace Counter #Separation Roller ENG* [0 to 255/0/1] 7-853-...
  • Page 868 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 0xFFFF/0x0000/1] 7-979- CPU Reset Log Data4 ENG* [0x0000 to 0xFFFF/0x0000/1] 7-979- CPU Reset Log Data5 ENG* [0x0000 to 0xFFFF/0x0000/1] 7-979- CPU Reset Log Data6 ENG* [0x0000 to...
  • Page 869 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 0xFFFF/0x0000/1]...

  • Page 870: Sp7-Xxx (Data Log) - Controller

    4.SP Mode Tables (for Printer Model) SP7-XXX (Data Log) - Controller SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-401-001 Total SC SC Counter CTL* [0 to 65535/0/0] 7-401-002 Total SC Total SC Counter CTL* [0 to 65535/0/0] 7-403-001 SC History Latest...
  • Page 871 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-504-029 Paper Jam Loc Duplex: On CTL* [0 to 65535/0/0] 7-504-030 Paper Jam Loc Bypass: On CTL* [0 to 65535/0/0] 7-504-031 Paper Jam Loc DblFeedTray1 CTL* [0 to 65535/0/0]...
  • Page 872 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-504-066 Paper Jam Loc R-RegSnsOff:Cass2 CTL* [0 to 65535/0/0] 7-504-067 Paper Jam Loc R-RegSnsOff:Cass3 CTL* [0 to 65535/0/0] 7-504-068 Paper Jam Loc R-RegSnsOff:Cass4 CTL* [0 to 65535/0/0]...
  • Page 873 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-504-103 Paper Jam Loc BTSnsOn:Cass1 CTL* [0 to 65535/0/0] 7-504-104 Paper Jam Loc BTSnsOn:Cass2 CTL* [0 to 65535/0/0] 7-504-105 Paper Jam Loc BTSnsOn:Cass3 CTL* [0 to 65535/0/0]...
  • Page 874 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-507-004 Dsply-P Jam Hist Latest 3 CTL* [0 to 0/0/0] 7-507-005 Dsply-P Jam Hist Latest 4 CTL* [0 to 0/0/0] 7-507-006 Dsply-P Jam Hist Latest 5 CTL* [0 to 0/0/0]...
  • Page 875 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-514-048 Paper Jam Cnt Loc Fd4SnsOn:Cass5 CTL* [0 to 65535/0/0] 7-514-049 Paper Jam Cnt Loc Fd4SnsOff:Cass5 CTL* [0 to 65535/0/0] 7-514-050 Paper Jam Cnt Loc RegSnsOn:Cass2 CTL* [0 to 65535/0/0]...
  • Page 876 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-514-085 Paper Jam Cnt Loc O/PSnsOff:Byps CTL* [0 to 65535/0/0] 7-514-086 Paper Jam Cnt Loc DTSns1On:Cass1 CTL* [0 to 65535/0/0] 7-514-087 Paper Jam Cnt Loc DTSns1On:Cass2 CTL* [0 to 65535/0/0]...
  • Page 877 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-514-245 Paper Jam Cnt Loc PosRollerMtr CTL* [0 to 65535/0/0] 7-514-246 Paper Jam Cnt Loc ExGuidePlateMtr CTL* [0 to 65535/0/0] 7-514-247 Paper Jam Cnt Loc Tray Lift Mtr CTL* [0 to 65535/0/0]...
  • Page 878 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-901-003 Assert Info. Location CTL* [0 to 0/0/0] 7-910-001 ROM No System [0 to 0/0/0] 7-910-002 ROM No Engine [0 to 0/0/0] 7-910-009 ROM No Bank...
  • Page 879 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 7-911-002 Firmware Version Engine [0 to 0/0/0] 7-911-009 Firmware Version Bank [0 to 0/0/0] 7-911-015 Firmware Version Engine(IPU) [0 to 0/0/0] 7-911-018 Firmware Version NetworkSupport [0 to 0/0/0]...

  • Page 880: Sp8-Xxx (Data Log 2) - Controller

    4.SP Mode Tables (for Printer Model) SP8-XXX (Data Log 2) - Controller SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-071- T:Jobs/PGS 1 Page CTL* [0 to 99999999/0/1] 8-071- T:Jobs/PGS 2 Pages CTL* [0 to 99999999/0/1] 8-071- T:Jobs/PGS 3 Pages CTL*...
  • Page 881 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-074- P:Jobs/PGS 5 Pages CTL* [0 to 99999999/0/1] 8-074- P:Jobs/PGS 6~10 Pages CTL* [0 to 99999999/0/1] 8-074- P:Jobs/PGS 11~20 Pages CTL* [0 to 99999999/0/1] 8-074- P:Jobs/PGS 21~50 Pages...
  • Page 882 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-077- O:Jobs/PGS 51~100 Pages CTL* [0 to 99999999/0/1] 8-077- O:Jobs/PGS 101~300 Pages CTL* [0 to 99999999/0/1] 8-077- O:Jobs/PGS 301~500 Pages CTL* [0 to 99999999/0/1] 8-077- O:Jobs/PGS 501~700 Pages...
  • Page 883 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-421- T:PrtPGS/Dup Comb 6in1 CTL* [0 to 99999999/0/1] 8-421- T:PrtPGS/Dup Comb 8in1 CTL* [0 to 99999999/0/1] 8-421- T:PrtPGS/Dup Comb 9in1 CTL* [0 to 99999999/0/1] 8-421- T:PrtPGS/Dup Comb 16in1...
  • Page 884 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] Comb 8-424- P:PrtPGS/Dup Simplex Combine CTL* [0 to 99999999/0/1] Comb 8-424- P:PrtPGS/Dup Duplex Combine CTL* [0 to 99999999/0/1] Comb 8-424- P:PrtPGS/Dup 2in1 CTL* [0 to 99999999/0/1] Comb 8-424-...
  • Page 885 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] Comb 8-424- P:PrtPGS/Dup 8in1 + Magazine CTL* [0 to 99999999/0/1] Comb 8-424- P:PrtPGS/Dup 9in1 + Magazine CTL* [0 to 99999999/0/1] Comb 8-424- P:PrtPGS/Dup 16in1 + Magazine CTL* [0 to 99999999/0/1]...
  • Page 886 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] Comb 8-427- O:PrtPGS/Dup 9in1 + Booklet CTL* [0 to 99999999/0/1] Comb 8-427- O:PrtPGS/Dup 2in1 + Magazine CTL* [0 to 99999999/0/1] Comb 8-427- O:PrtPGS/Dup 4in1 + Magazine CTL* [0 to 99999999/0/1]...
  • Page 887 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-441- T:PrtPGS/Ppr Size Other (Custom) CTL* [0 to 99999999/0/1] 8-444- P:PrtPGS/Ppr Size CTL* [0 to 99999999/0/1] 8-444- P:PrtPGS/Ppr Size CTL* [0 to 99999999/0/1] 8-444- P:PrtPGS/Ppr Size CTL*...
  • Page 888 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-447- O:PrtPGS/Ppr Size CTL* [0 to 99999999/0/1] 8-447- O:PrtPGS/Ppr Size CTL* [0 to 99999999/0/1] 8-447- O:PrtPGS/Ppr Size CTL* [0 to 99999999/0/1] 8-447- O:PrtPGS/Ppr Size CTL* [0 to 99999999/0/1] 8-447-...
  • Page 889 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-451- PrtPGS/Ppr Tray Tray 11 CTL* [0 to 99999999/0/1] 8-451- PrtPGS/Ppr Tray Tray 12 CTL* [0 to 99999999/0/1] 8-451- PrtPGS/Ppr Tray Tray 13 CTL* [0 to 99999999/0/1] 8-451-...
  • Page 890 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-464- P:PrtPGS/Ppr Type Thick CTL* [0 to 99999999/0/1] 8-464- P:PrtPGS/Ppr Type Normal (Back) CTL* [0 to 99999999/0/1] 8-464- P:PrtPGS/Ppr Type Thick (Back) CTL* [0 to 99999999/0/1] 8-464- P:PrtPGS/Ppr Type...
  • Page 891 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-521- T:PrtPGS/FIN Ring-Bind CTL* [0 to 99999999/0/1] 8-521- T:PrtPGS/FIN 3rd Vendor CTL* [0 to 99999999/0/1] 8-521- T:PrtPGS/FIN TwinLoop-Bind CTL* [0 to 99999999/0/1] 8-524- P:PrtPGS/FIN Sort CTL*...
  • Page 892 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-524- P:PrtPGS/FIN TwinLoop-Bind CTL* [0 to 99999999/0/1] 8-551- T:FIN Books Perfect-Bind CTL* [0 to 99999999/0/1] 8-551- T:FIN Books Ring-Bind CTL* [0 to 99999999/0/1] 8-551- T:FIN Books TwinLoop-Bind...
  • Page 893 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-567- O:A Sheet Of Paper Duplex: Under A3/DLT CTL* [0 to 99999999/0/1] 8-581- T:Counter Total CTL* [0 to 99999999/0/1] 8-581- T:Counter Total(A3) CTL* [0 to 99999999/0/1] 8-584- P:Counter...
  • Page 894 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-617- SDK Apli Counter SDK-3 CTL* [0 to 99999999/0/1] 8-617- SDK Apli Counter SDK-4 CTL* [0 to 99999999/0/1] 8-617- SDK Apli Counter SDK-5 CTL* [0 to 99999999/0/1] 8-617-...
  • Page 895 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-621- Func Use Counter Function-009 CTL* [0 to 99999999/0/1] 8-621- Func Use Counter Function-010 CTL* [0 to 99999999/0/1] 8-621- Func Use Counter Function-011 CTL* [0 to 99999999/0/1] 8-621-...
  • Page 896 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-621- Func Use Counter Function-027 CTL* [0 to 99999999/0/1] 8-621- Func Use Counter Function-028 CTL* [0 to 99999999/0/1] 8-621- Func Use Counter Function-029 CTL* [0 to 99999999/0/1] 8-621-...
  • Page 897 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-621- Func Use Counter Function-045 CTL* [0 to 99999999/0/1] 8-621- Func Use Counter Function-046 CTL* [0 to 99999999/0/1] 8-621- Func Use Counter Function-047 CTL* [0 to 99999999/0/1] 8-621-...
  • Page 898 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-621- Func Use Counter Function-063 CTL* [0 to 99999999/0/1] 8-621- Func Use Counter Function-064 CTL* [0 to 99999999/0/1] 8-771- Dev Counter Total CTL* [0 to 99999999/0/1] 8-781- Toner_Botol_Info.
  • Page 899 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-811- Eco Counter Duplex:Last CTL* [0 to 99999999/0/1] 8-811- Eco Counter Combine:Last CTL* [0 to 99999999/0/1] 8-811- Eco Counter Duplex(%):Last CTL* [0 to 100/0/1%] 8-811- Eco Counter Combine(%):Last...
  • Page 900 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-891- Page/Toner Bottle CTL* [0 to 99999999/0/1] 8-901- Page/Ink_Prev1 CTL* [0 to 99999999/0/1] 8-911- Page/Ink_Prev2 CTL* [0 to 99999999/0/1] 8-921- Cvr Cnt/Total Coverage(%):BK CTL* [0 to 2147483647/0/1%]...
  • Page 901 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 8-961- Electricity Status Printing Time CTL* [0 to 99999999/0/1] 8-961- Electricity Status Reading Time CTL* [0 to 99999999/0/1] 8-961- Electricity Status Eng Waiting Time CTL* [0 to 99999999/0/1] 8-961-...
  • Page 902 4.SP Mode Tables (for Printer Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] A3/DLT 8-999- AdminCounter P:BW Duplex Under CTL* [0 to 99999999/0/1] A3/DLT...

  • Page 903: Sp Mode Tables (For Mf Model)

    5.SP Mode Tables (for MF Model) 5. SP Mode Tables (for MF Model) SP1-XXX (Feed) Large Category Small [Min to Max/Init./Step] Category Reistration Correct Main ENG* [-0.99 to 0.99/0/0.1mm] 001- Reistration Correct Option ENG* [-0.99 to 0.99/0/0.1mm] 001- Tray 1 Reistration Correct Option ENG*...
  • Page 904 5.SP Mode Tables (for MF Model) Large Category Small [Min to Max/Init./Step] Category Reistration Correct Option ENG* [-0.99 to 0.99/0/0.1mm] 002- Tray 3 Reistration Correct Option ENG* [-0.99 to 0.99/0/0.1mm] 002- Tray 4 Reistration Correct By-Pass ENG* [-0.99 to 0.99/0/0.1mm] 002- Tray Reistration Correct...
  • Page 905 5.SP Mode Tables (for MF Model) Large Category Small [Min to Max/Init./Step] Category 891- Tray 4 0: OFF 1: Scattering Control 1 ON 2: Scattering Control 2 OFF Scattering Control By-Pass ENG* [0 to 2/0/1] 891- Tray 0: OFF 1: Scattering Control 1 ON 2: Scattering Control 2 OFF Pressure Roller Dirt Main...
  • Page 906 5.SP Mode Tables (for MF Model) Large Category Small [Min to Max/Init./Step] Category 3: Pressure Roller Dirt control 3 ON Hot offset Control ENG* [0 to 1/0/1] 893- 0: OFF 1: ON (Lowers the fusing temperature for the first three sheets of a job by 5 °C.) ...
  • Page 907 5.SP Mode Tables (for MF Model) Large Category Small [Min to Max/Init./Step] Category Reserve SP reserve06 ENG* [0 to 255/0/1] 998- Reserve SP reserve07 ENG* [0 to 255/0/1] 998- Reserve SP reserve08 ENG* [0 to 255/0/1] 998- Reserve SP reserve09 ENG* [0 to 255/0/1] 998-...
  • Page 908 5.SP Mode Tables (for MF Model) Large Category Small [Min to Max/Init./Step] Category Reserve SP reserve18 ENG* [0 to 65535/0/1] 998- Reserve SP reserve19 ENG* [0 to 65535/0/1] 998- Reserve SP reserve20 ENG* [0 to 65535/0/1] 998- Reserve SP reserve21 ENG* [0 to 65535/0/1] 998-...
  • Page 909 5.SP Mode Tables (for MF Model) Large Category Small [Min to Max/Init./Step] Category Reserve SP reserve30 ENG* [0 to 4294967295/0/1] 998- Reserve SP reserve31 ENG* [0 to 4294967295/0/1] 998- Reserve SP reserve32 ENG* [0 to 4294967295/0/1] 998- Reserve SP reserve33 ENG* [0 to 255/0/1] 998-...

  • Page 910: Sp2-Xxx (Drum)

    5.SP Mode Tables (for MF Model) SP2-XXX (Drum) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 2-102- Magnification Main Mag. ENG* [-0.1 to 0.1/0/0.1%] Adjust 2-103- Erase Margin Left Edge Width ENG* [0 to 0.99/4/0.1mm] Adjust 2-103- Erase Margin Right Edge Width ENG*...
  • Page 911 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] (Vertical) 17: Black Band (Horizontal) 18: Black Band (Vertical) 19: Checker Flag Pattern 20: Grayscale (Vertical) 21: Grayscale (Horizontal) 22: Two Beam Density Pattern 23: Full Dot Pattern 2-109- Test Pattern...

  • Page 912: Sp3-Xxx (Process)

    5.SP Mode Tables (for MF Model) SP3-XXX (Process) SP No. Large Category Small Category ENG or CTL [Min to Max/Init./Step] 3-900-001 Toner Install Mode [0 to 1/0/1] 3-900-002 Toner Install Mode [0 to 1/0/1] 3-904-001 MainCharger Output ENG* [1 to 7/4/1] 1: ChargeBias -75V 2: ChargeBias -50V 3: ChargeBias -25V...

  • Page 913: Sp4-Xxx (Scanner)

    5.SP Mode Tables (for MF Model) SP4-XXX (Scanner) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-011- S-to-S Regist ENG* [-0.3 to 0.3/0/0.1mm] Adjustment 4-012- Scanner Erase Margin: Book: Leading Edge ENG* [0 to 0.3/1/0.1mm] Scale 4-012- Scanner Erase Margin: Book: Trailing Edge ENG*...
  • Page 914 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-400- Scanner Erase Margin ADF:Left ENG* [0 to 0.3/1.6/0.1mm] 4-400- Scanner Erase Margin ADF:Right ENG* [0 to 0.3/1.6/0.1mm] 4-417- IPU Test Pattern Test Pattern [0 to 9/0/1] 0: Scanned image 1: Gradation main scan A...
  • Page 915 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-551- Scan Apli:Txt MTF: 0(Off) 1-15 (Weak- [0 to 15/8/1] Strong) 4-551- Scan Apli:Txt Smoothing: 0(x1) 1-7 [0 to 7/4/1] (Weak-Strong) 4-551- Scan Apli:Txt Brightness: 1-255 [1 to 255/128/1] 4-551-...
  • Page 916 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-554- Scan Apli:Photo Contrast: 1-255 [1 to 255/128/1] 4-554- Scan Apli:Photo Ind Dot Erase: 0(Off) 1-7 [0 to 7/0/1] (Weak-Strong) 4-565- Scan Apli:GrayScale MTF: 0(Off) 1-15 (Weak- [0 to 15/8/1] Strong)
  • Page 917 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-572- Scan Apli:AutoCol Smoothing: 0(x1) 1-7 [0 to 7/4/1] (Weak-Strong) 4-572- Scan Apli:AutoCol Brightness: 1-255 [1 to 255/128/1] 4-572- Scan Apli:AutoCol Contrast: 1-255 [1 to 255/128/1] 4-572- Scan Apli:AutoCol...
  • Page 918 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-582- Fax Apli:Txt/Photo Contrast: 1-255 [1 to 255/128/1] 4-582- Fax Apli:Txt/Photo Ind Dot Erase: 0(Off) 1-7 [0 to 7/0/1] (Weak-Strong) 4-582- Fax Apli:Txt/Photo Texture Erase: 0 [0 to 2/0/1] 0: Fix...
  • Page 919 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-585- Fax Apli:Original 2 Contrast: 1-255 [1 to 255/128/1] 4-585- Fax Apli:Original 2 Independent Dot Erase [0 to 7/0/1] (0)/ 1-7 (Strong) 4-609- Gray Balance Set R: Book Scan ENG*...
  • Page 920 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-718- Back Sub Scan ENG* [-0.2 to 0.2/0/0.1%] Magnification 4-723- Back OUTPUT Check Scanner Lamp: Color [0 to 1/0/1] 0: Off 1: On 4-725- ADF Free run with paper...
  • Page 921 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-903- Filter Setting Ind Dot Erase: [0 to 7/0/1] Generation Copy 4-905- Select Gradation Level [0 to 255/0/1] 4-907- Gamma Correction Stamp Entry [0 to 2/1/1] 4-918- Man Gamma Adj...
  • Page 922 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 4-998- White Paper Binary strength 0:up side [0 to 255/20/1] thresh 4-998- White Paper Binary strength 1:up side [0 to 255/36/1] thresh 4-998- White Paper Binary strength 2:up side [0 to 255/52/1]...

  • Page 923: Sp5-Xxx (Mode) - Engine

    5.SP Mode Tables (for MF Model) SP5-XXX (Mode) - Engine SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 5-186- RK4: Setting ENG* [0 to 1/0/1] 0: Jam 1: Do nothing 5-801- Memory Clear Engine [0 to 1/0/1] 5-802- All Data Initialize Result...
  • Page 924 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 1: Start 5-805- Drum Heater [0 to 1/0/1] 0: Stop 1: Start 5-810- SC Reset Fusing SC Reset [0 to 1/0/1] 5-811- Machine Serial Display ENG* [0 to 255/0/1]...
  • Page 925 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 5-901- All Data Initialize Oceania [0 to 1/0/1] 5-930- Meter Charge Setting ENG* [0 to 1/1/1] 0: No 1: Yes 5-931- Life Alert Disp. Mentenance Kit ENG* [0 to 1/0/1]...

  • Page 926: Sp5-Xxx (Mode) - Controller

    5.SP Mode Tables (for MF Model) SP5-XXX (Mode) - Controller Large Category Small Category [Min to Max/Init./Step] Add display language CTL* [0 to 255/0/1] 009- Add display language 9-16 CTL* [0 to 255/0/1] 009- Add display language 17-24 CTL* [0 to 255/0/1] 009- Add display language 25-32...
  • Page 927 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 062- Display 0: Not display 1: Display Part Replacement Alert #Development Unit:K CTL* [0 to 1/0/1] 062- Display 0: Not display 1: Display Part Replacement Alert #Paper Transfer Roller CTL* [0 to 1/0/1] 062-...
  • Page 928 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Supply Part Replacement Transfer Unit CTL* [0 to 1/0/1] 073- Operation Type 0: CE 1: User Home Key Customization Login Setting CTL* [0 to 255/0/1] 074- Home Key Customization Show Home Edit Menu [0 to 2/0/1] 074-...
  • Page 929 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Copy Auto Clear Setting Auto Clear Timer Setting CTL* [0 to 1/0/1] 101- (0:ON 1:OFF) Optional Counter Type Default Optional Counter CTL* [0 to 12/0/1] 113- Type Optional Counter Type External Optional Counter CTL*...
  • Page 930 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] CE Login CTL* [0 to 1/0/1] 169- 0: Disable 1: Enable Copy Nv Version CTL* [0 to 0/0/0] 188- Mode Set Power Str Set CTL* [0 to 1/1/1] 191- 0: Off 1: On...
  • Page 931 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Daylight Saving Time Setting CTL* [0 to 1/0/1] 307- NA/EU: 1 AP: 0 Daylight Saving Time Rule Set(Start) CTL* [0 to 0xffffffff/*/1] 307- NA: 0x03200210 EU: 0x03500010 AP: 0x10500010 Daylight Saving Time Rule Set(End)
  • Page 932 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 401- Access Control SDK Certification Device CTL* [0 to 0xff/0/1] 401- 0-1: SDK authentication available 0-0: Disable all functions 1-1: SKB Display 1-0: Disable 2-1: Administrator login 2-0: Disable 3 to 7-0: Reserved (set “0”...
  • Page 933 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ8 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ9 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ10 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ11 Limit Setting...
  • Page 934 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 402- Access Control SDKJ20 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ21 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control SDKJ22 Limit Setting CTL* [0 to 0xFF/0/1] 402- Access Control...
  • Page 935 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ1 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ2 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ3 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ4 ProductID CTL*...
  • Page 936 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ13 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ14 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ15 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ16 ProductID CTL*...
  • Page 937 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Access Control SDKJ25 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ26 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ27 ProductID CTL* [0 to 0xffffffff/0/1] 402- Access Control SDKJ28 ProductID CTL*...
  • Page 938 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Lockout Setting Lockout Threshold CTL* [1 to 10/5/1] 413- Lockout Setting Cancelation On/Off CTL* [0 to 1/0/1] 413- 0: Off 1: On Lockout Setting Cancelation Time CTL* [1 to 9999/60/1min] 413- Access Mitigation...
  • Page 939 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Access Attack Productivity Fall Waite CTL* [0 to 9/3/1sec] 417- Access Attack Attack Max Num CTL* [50 to 200/200/1] 417- User Authentication Copy CTL* [0 to 1/0/1] 420- User Authentication DocumentServer...
  • Page 940 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Auth Dialog Message Message Text Download [0 to 0/0/0] 430- Change Auth Dialog Message Message Text ID [0 to 0/0/0] 430- Change External Auth User Preset CTL* [0 to 1/1/1] 431- 0: Off...
  • Page 941 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] External Auth User Preset Smb Ftp Fldr Auth CTL* [0 to 1/1/1] 431- 0: Off 1: On External Auth User Preset AcntAcl CTL* [0 to 1/1/1] 431- 0: Off 1: On External Auth User Preset...
  • Page 942 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Error Alarm CTL* [0 to 255/*/1] 505- IM 550F: 25 IM 600F: 32 IM 600SRF: 32 Error Alarm Threshold CTL* [1 to 99/5/1] 505- Supply/CC Alarm Paper Supply Alarm...
  • Page 943 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Supply/CC Alarm Interval: LG CTL* [250 to 10000/1000/1] 507- Supply/CC Alarm Interval: LT CTL* [250 to 10000/1000/1] 507- Supply/CC Alarm Interval: HLT CTL* [250 to 10000/1000/1] 507- CC Call Jam Remains CTL*...
  • Page 944 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 514- 0: OFF 1: ON PartsAlermlev CTL* [0 to 1/0/1] 514- 0: OFF 1: ON SC/Alarm Setting SC Call CTL* [0 to 1/1/1] 515- 0: Disable 1: Enable SC/Alarm Setting Service Parts Near End Call CTL*...
  • Page 945 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] SC/Alarm Setting Jam/Door Open Call CTL* [0 to 1/1/1] 515- 0: Disable 1: Enable SC/Alarm Setting Timeout:Manual Call CTL* [1 to 255/5/1min] 515- SC/Alarm Setting Timeout:Other Call CTL* [1 to 255/10/1min] 515-...
  • Page 946 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 728- Network Setting NAT UI Port1 CTL* [1 to 65535/55101/1] 728- Network Setting NAT Machine Port2 CTL* [1 to 65535/49102/1] 728- Network Setting NAT UI Port2 CTL* [1 to 65535/55102/1] 728- Network Setting...
  • Page 947 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Network Setting NAT Machine Port7 CTL* [1 to 65535/49107/1] 728- Network Setting NAT UI Port7 CTL* [1 to 65535/55107/1] 728- Network Setting NAT Machine Port8 CTL* [1 to 65535/49108/1] 728- Network Setting NAT UI Port8...
  • Page 948 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 3: I/F for Wireless Network Setting PacketCapture:length [54 to 65535/128/1] 728- Network Setting PacketCapture:broadcast [0 to 1/0/1] 728- Network Setting PacketCapture:specify port [0 to 1/0/1] 728- 0: Disable 1: Enable Network Setting PacketCapture:portnumber...
  • Page 949 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 730- Counter Effect Change Mk1 Cnt(Paper- CTL* [0 to 1/0/1] 731- >Combine) 0: Disable 1: Enable PDF Setting PDF/A Fixed CTL* [0 to 1/0/1] 734- DeemedPowerConsumption Controller Standby CTL* [0 to 9999/0/1] 745-...
  • Page 950 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] DeemedPowerConsumption Heater Off CTL* [0 to 9999/0/1] 745- OpePanel Setting Op Type Action Setting [0 to 255/0/1] 748- OpePanel Setting Cheetah Panel Connect [0 to 1/0/1] 748- Setting 0: SOP not connected 1: SOP connected...
  • Page 951 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] SmartOperationPanel Introduction Setting Boot [0 to 255/0/1] 761- Setting Mode SmartOperationPanel SmartOperationPanel Font [0 to 255/0/1] 761- Setting Setting NFC Setting GuestNetwork CTL* [0 to 1/0/1] 764- NFC Setting Encrypted Communication CTL*...
  • Page 952 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Memory Clear IMH Memory Clr [0 to 0/0/0] 801- Memory Clear [0 to 0/0/0] 801- Memory Clear Copier application [0 to 0/0/0] 801- Memory Clear Fax Application [0 to 0/0/0] 801- Memory Clear...
  • Page 953 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Memory Clear [0 to 0/0/0] 801- Memory Clear SRM Memory Clr [0 to 0/0/0] 801- Memory Clear [0 to 0/0/0] 801- Cleae Memory Web Uapli [0 to 0/0/0] 801- Memory Clear [0 to 0/0/0]...
  • Page 954 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Service Tel. No. Setting Operation CTL* [0 to 0/0/0] 812- Service Tel. No. Setting Disp Inquiry CTL* [0 to 1/0/1] 812- Remote Service I/F Setting CTL* [0 to 2/2/1] 816- 0: Off 1: CSS Remote Diag...
  • Page 955 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Remote Service RCG Error Cause [0 to 2/0/1] 816- Remote Service Proxy Host CTL* [0 to 0/0/0] 816- Remote Service Proxy PortNumber CTL* [0 to 0xffff/0/1] 816- Remote Service Proxy User Name CTL*...
  • Page 956 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 821- Setting Remote Service RCG RCG Port CTL* [0 to 65535/443/1] 821- Setting Remote Service RCG RCG IPv4 URL Path CTL* [0 to 0/0/0] 821- Setting Remote Service RCG RCG IPv6 Address CTL* [0 to 0/0/0]...
  • Page 957 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Network Setting ECP (Centro) CTL* [0 to 1/1/1] 828- 0: Not permit 1: Permit Network Setting Job Spooling CTL* [0 to 1/0/1] 828- 0: Disable 1: Enable Network Setting Job Spooling Clear: Start CTL*...
  • Page 958 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Network Setting Active IPv6 Stateless [0 to 0/0/0] 828- Address 5 Network Setting IPv6 Manual Address CTL* [0 to 0/0/0] 828- Network Setting IPv6 Gateway Address CTL* [0 to 0/0/0] 828- Network Setting...
  • Page 959 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Network Setting Web Link2 URL CTL* [0 to 0/0/0] 828- Network Setting Web Link2 visible CTL* [0 to 1/1/1] 828- 0: Not display 1: Display Network Setting DHCPv6 DUID [0 to 0/0/0] 828-...
  • Page 960 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] HDD Formatting (Log) [0 to 0/0/0] 832- HDD Formatting (Ridoc I/F) [0 to 0/0/0] 832- HDD Formatting [0 to 0/0/0] 832- (Thumbnail) Capture Setting Capture Function (0:Off CTL* [0 to 1/0/1] 836-...
  • Page 961 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Capture Setting Reduction for Copy B&W CTL* [0 to 6/0/1] 836- Text 0: 1to-1 1: 1/2 2: 1/3 3: 1/4 6: 2/3 Capture Setting Reduction for Copy B&W CTL* [0 to 6/0/1] 836-...
  • Page 962 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Capture Setting Primary srv IP address CTL* [0 to 0xffffffff/0x00/0] 836- Capture Setting Primary srv scheme CTL* [0 to 0/0/0] 836- Capture Setting Primary srv port number CTL* [1 to 65535/80/1] 836-...
  • Page 963 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Capture Setting Reso: Fax(Mono) CTL* [0 to 255/3/1] 836- Capture Setting Reso: Scan(Color) CTL* [0 to 255/4/1] 836- Capture Setting Reso: Scan(Mono) CTL* [0 to 255/3/1] 836- Capture Setting Reso: SDK(Color) CTL*...
  • Page 964 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] IEEE 802.11 CTL* [0 to 2/0/1] 840- IEEE 802.11 PSK Set Type CTL* [0 to 1/0/1] 840- Supply Name Setting Toner Name Setting: Black CTL* [0 to 0/0/0] 841- Supply Name Setting StapleStd1...
  • Page 965 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Device Release Number CTL* [0 to 9999/100/1] 844- Fixed USB Port CTL* [0 to 2/0/1] 844- PnP Model Name CTL* [0 to 0/0/0] 844- PnP Serial Number CTL* [0 to 0/0/0] 844-...
  • Page 966 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 2: SG1 Package 3: SG2 Provided 4: SG2 Package Delivery Server Setting Delivery Svr. Capability CTL* [0 to 255/0/1] 845- Delivery Server Setting Delivery Svr. Capability (Ext) CTL* [0 to 255/0/1] 845-...
  • Page 967 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] UCS Setting Maximum Entries CTL* [2000 to 20000/2000/1] 846- UCS Setting Delivery Server Retry Timer CTL* [0 to 255/0/1] 846- UCS Setting Delivery Server Retry Times CTL* [0 to 255/0/1] 846- UCS Setting...
  • Page 968 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] UCS Setting Initialize Local Addr Book [0 to 0/0/0] 846- UCS Setting Initialize Delivery Addr Book [0 to 0/0/0] 846- UCS Setting Initialize LDAP Addr Book [0 to 0/0/0] 846- UCS Setting Initialize All Addr Book...
  • Page 969 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 846- UCS Setting Complexity option 4 CTL* [0 to 32/0/1] 846- UCS Setting FTP Auth Port Setting CTL* [0 to 65535/3671/1] 846- UCS Setting Encryption Stat CTL* [0 to 255/0/0] 846- UCS Setting...
  • Page 970 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Web Service Access Ctrl: udirectory CTL* [0x00 to 0xFF/0x00/0] 848- (Lower 4bits) Web Service Access Ctrl: Comm. Log CTL* [0x00 to 0xFF/0x00/0] 848- Fax(Lower 4bits) Web Service Access Ctrl: Job Ctrl (Lower CTL* [0x00 to 0xFF/0x00/0]...
  • Page 971 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Web Service Log Operation Mode CTL* [0 to 9/0/1] 848- LogTrans Setting: Timing CTL* [0 to 2/0/1] 848- 0: Off 1: Sequential 2: Specified time SysLogTrans Setting: Timing [0 to 1/0/1] 848- SysLogTrans...
  • Page 972 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 1: Permit Collect Machine Info 0:OFF 1:ON [0 to 1/1/1] 858- Collect Machine Info Save To (0:HDD 1:SD) [0 to 1/0/1] 858- Collect Machine Info Make Log Trace Dir [0 to 1/0/0] 858- Collect Machine Info...
  • Page 973 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 858- Collect Machine Info Acquire All Debug Logs [0 to 1/0/0] 858- Collect Machine Info Acquire Controller Debug [0 to 1/0/0] 858- Logs Only Collect Machine Info Acquire Engine Debug Logs [0 to 1/0/0] 858-...
  • Page 974 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] standard 2: RFC standard SMTP/POP3/IMAP4 S/MIME: Authentication CTL* [0 to 1/0/1] 860- Check 0: No (No Check) 1: Yes (Check) SMTP/POP3/IMAP4 SMTP Server 3G Line IP CTL* [0 to 0xffffffff/0x00] 860- Address...
  • Page 975 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] E-Mail Report CounterE-Mail:Next Send CTL* [0 to 0/0/0] 866- Date E-Mail Report CounterE-Mail:Send Date CTL* [0 to 31/0/1] 866- Setting E-Mail Report CounterE-Mail:Send Time CTL* [0 to 2359/0/1] 866- Setting E-Mail Report...
  • Page 976 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] SC Auto Reboot Reboot Type CTL* [0 to 1/1/1] 875- 0: Manual reboot 1: Auto reboot Option Setup Data Overwrite Security [0 to 0/0/0] 878- Option Setup HDD Encryption [0 to 0/0/0] 878-...
  • Page 977 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Set WIM Function MonitorDisable CTL* [0 to 1/0/1] 885- 0: Not prohibited 1: Prohibited Farm Update Setting Skip Version Check [0 to 1/0/1] 886- Farm Update Setting Skip LR Check [0 to 1/0/1] 886-...
  • Page 978 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] Farm Update Setting Save Old Version List [0 to 0/0/0] 886- SD GetCounter [0 to 0/0/0] 887- Personal Information Protect CTL* [0 to 1/0/1] 888- 0: Disable 1: Enable SDK Application Counter SDK-1...
  • Page 979 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] SDK Application Counter SDK-10 [0 to 0/0/0] 893- SDK Application Counter SDK-11 [0 to 0/0/0] 893- SDK Application Counter SDK-12 [0 to 0/0/0] 893- Application invalidation Printer [0 to 1/0/0] 895- Application invalidation...
  • Page 980 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] SP Print Mode SP (Mode Data List) [0 to 255/0/0] 990- SP Print Mode User Program [0 to 255/0/0] 990- SP Print Mode Logging Data [0 to 255/0/0] 990- SP Print Mode Diagnostic Report...
  • Page 981 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] 990- SP Print Mode Printer SP [0 to 255/0/0] 990- SP Print Mode SmartOperationPanel SP [0 to 255/0/0] 990- SP Print Mode SmartOperationPanel UP [0 to 255/0/0] 990- SP Text Mode All (Data List)
  • Page 982 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] SP Text Mode Copier User Program [0 to 0/0/0] 992- SP Text Mode Scanner SP [0 to 0/0/0] 992- SP Text Mode Scanner User Program [0 to 0/0/0] 992- SP Text Mode SDK/J Summary...
  • Page 983 5.SP Mode Tables (for MF Model) Large Category Small Category [Min to Max/Init./Step] SP Text Mode(Privacy) Diagnostic Report [0 to 255/0/0] 993- SP Text Mode(Privacy) Non-Default [0 to 255/0/0] 993- SP Text Mode(Privacy) NIB Summary [0 to 0/0/0] 993- SP Text Mode(Privacy) Capture Log [0 to 255/0/1] 993-...

  • Page 984: Sp6-Xxx (Peripherals)

    5.SP Mode Tables (for MF Model) SP6-XXX (Peripherals) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 6-006- ADF Adjustment Side-to-Side Regist: Front ENG* [-0.3 to 0.3/0/0.1mm] 6-006- ADF Adjustment Side-to-Side Regist: Rear ENG* [-0.3 to 0.3/0/0.1mm] 6-026- ADF Timing Adjustment Leading Edge Start Timing: [-32 to 32/0/1pulse]...
  • Page 985 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 6-145- FIN Input Check Entrance Sensor [0 to 1/0/1] 6-145- FIN Input Check Paper Exit Sensor [0 to 1/0/1] 6-145- FIN Input Check Jogger HP Sensor [0 to 1/0/1] 6-145-...
  • Page 986 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 6-146- FIN Output Check Ext Guide Plate Motor [0 to 1/0/1] 6-146- FIN Output Check Tray Lift Motor [0 to 1/0/1] 6-146- FIN Output Check Stapler Motor [0 to 1/0/1] 6-146-...

  • Page 987: Sp7-Xxx (Data Log) - Engine

    5.SP Mode Tables (for MF Model) SP7-XXX (Data Log) - Engine SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-621- PM Counter #Drum Unit K ENG* [0 to 99999999/0/1page] Pages 7-621- PM Counter #Development Unit K ENG* [0 to 99999999/0/1page] Pages 7-621-...
  • Page 988 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-625- PreCounter1 #Drum Unit K ENG* [0 to 99999999/0/1page] Pages 7-625- PreCounter1 #Development Unit K ENG* [0 to 99999999/0/1page] Pages 7-625- PreCounter1 #Paper Transfer Roller ENG* [0 to 99999999/0/1page] Pages...
  • Page 989 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] Pages 7-801- ROM Info Display P/#: Engine [0 to 0/0/0] 7-801- ROM Info Display P/#: Finisher [0 to 0/0/0] 7-801- ROM Info Display P/#: PFU1 [0 to 0/0/0] 7-801-...
  • Page 990 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-853- Replace Counter #Paper Feed Roller ENG* [0 to 255/0/1] 7-853- Replace Counter #Pickup Roller ENG* [0 to 255/0/1] 7-853- Replace Counter #Separation Roller ENG* [0 to 255/0/1] 7-853-...
  • Page 991 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 0xFFFF/0x0000/1] 7-979- CPU Reset Log Data4 ENG* [0x0000 to 0xFFFF/0x0000/1] 7-979- CPU Reset Log Data5 ENG* [0x0000 to 0xFFFF/0x0000/1] 7-979- CPU Reset Log Data6 ENG* [0x0000 to...
  • Page 992 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 0xFFFF/0x0000/1]...

  • Page 993: Sp7-Xxx (Data Log) - Controller

    5.SP Mode Tables (for MF Model) SP7-XXX (Data Log) - Controller SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-334- Function Use Count Original Orientation CTL* [0 to 0xffffffff/0/0] 7-334- Function Use Count Reverse Orientation CTL* [0 to 0xffffffff/0/0] 7-334- Function Use Count All Job Stop...
  • Page 994 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-334- Function Use Count Centering CTL* [0 to 0xffffffff/0/0] 7-334- Function Use Count Repeat CTL* [0 to 0xffffffff/0/0] 7-334- Function Use Count NumBeringStmp CTL* [0 to 0xffffffff/0/0] 7-334-...
  • Page 995 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-335- Total Job Count SimpleCopy CTL* [0 to 0xffffffff/0/0] 7-335- Total Job Count OtherCopy CTL* [0 to 0xffffffff/0/0] 7-401- Total SC SC Counter CTL* [0 to 65535/0/0] 7-401-...
  • Page 996 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-404- Software Error History Latest 4 CTL* [0 to 0/0/0] 7-404- Software Error History Latest 5 CTL* [0 to 0/0/0] 7-404- Software Error History Latest 6 CTL* [0 to 0/0/0]...
  • Page 997 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] 7-504- Paper Jam Location Top Cover Opened CTL* [0 to 65535/0/0] 7-504- Paper Jam Location Dup. Circ. Sheet No. Limit CTL* [0 to 65535/0/0] Over 7-504- Paper Jam Location...
  • Page 998 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] (Cassette5) 7-504- Paper Jam Location Feed 3 sensor: On CTL* [0 to 65535/0/0] (Cassette4) 7-504- Paper Jam Location Feed 3 sensor: On CTL* [0 to 65535/0/0] (Cassette5) 7-504-...
  • Page 999 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] (Cassette4) 7-504- Paper Jam Location Rear Regist Sen: On CTL* [0 to 65535/0/0] (Cassette5) 7-504- Paper Jam Location Rear Regist Sen: On CTL* [0 to 65535/0/0] (Duplex) 7-504-...
  • Page 1000 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] (Cassette1) 7-504- Paper Jam Location Output Sensor: Off CTL* [0 to 65535/0/0] (Cassette2) 7-504- Paper Jam Location Output Sensor: Off CTL* [0 to 65535/0/0] (Cassette3) 7-504- Paper Jam Location...
  • Page 1001 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] (Bypass) 7-504- Paper Jam Location Duplex Trans2 Sen: Off CTL* [0 to 65535/0/0] (Duplex) 7-504- Paper Jam Location Tray 2: On CTL* [0 to 65535/0/0] 7-504- Paper Jam Location Tray 3: On...
  • Page 1002 5.SP Mode Tables (for MF Model) SP No. Large Category Small Category ENG or [Min to Max/Init./Step] (Bypass) 7-504- Paper Jam Location No Finsher Response CTL* [0 to 65535/0/0] 7-504- Paper Jam Location Entrance Sensor: On CTL* [0 to 65535/0/0] 7-504- Paper Jam Location Entrance Sensor: Off...

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