Do you have a question about the Gizmo Watch 3 and is the answer not in the manual?
Questions and answers
Lynn
February 13, 2025
Why cannot I not video call with my contacts? It is on in settings but only offers call feature no video
1 comments:
Mr. Anderson
February 13, 2025
Video calls on the Verizon Gizmo Watch 3 have a time limit of up to 3 minutes to prevent the device from overheating. If you are unable to video call your contacts, possible reasons include:
1. Time Limit Reached – If the previous video call exceeded 3 minutes, the device may have automatically ended the call. 2. Contact Limit Reached – The Gizmo Watch 3 supports up to 20 contacts. If you have reached this limit, you may need to manage your contacts in the GizmoHub app. 3. Permission Settings – Ensure that the contact has the appropriate permission level to make or receive video calls. 4. Missed Call Notification – If the contact did not answer, a missed call notification appears on the screen.
Check these factors and try again using the GizmoHub app to manage contacts and settings.
Table of Contents What You’ll Find in the Box ........5 Gizmo Watch 3 Overview ..........6 Front ....................6 Back ..................... 7 Charging Your GizmoWatch ........8 Cleaning the Charging Port ........9 Turning Your GizmoWatch On and Off....10 Pairing Your GizmoWatch to the GizmoHub App ................11...
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Managing Your Child’s To-Do List ........45 School Mode................47 Managing Gizmo Settings ........... 48 Make Gizmo’s Alarm Ring ........... 50 Reset Your GizmoWatch ............51 Setting Up a PIN for Security ..........52 About the GizmoHub App ........... 54 Using GizmoWatch ..........55 Wearing the GizmoWatch ...........
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Warranty Information ..........100 Warranty Period ..............100 Limited Warranty Statement ........... 100 Disclaimer of Warranties; Exclusion of Liability ..101 IEEE 1725 Battery Safety Statement ......103...
What You’ll Find in the Box Make sure the following items are included in the GizmoWatch box: • Gizmo Watch 3 • Loop straps x 3 • Charging Cord • Quick Reference Guide • Product Safety & Warranty Brochure • Important Consumer Safety Information NOTE: If any items is missing, please contact the store where you bought it.
Back Charging contacts NOTE: Devices, software and apps are constantly evolving. The images, icons and features mentioned in this document are for reference only.
Charging Your GizmoWatch Before you start, charge your watch completely. 1. Line up the gold pins on the charging cord with the charging contacts on the back of the watch. The watch and charging cord are magnetized and should connect without effort. 2.
Cleaning the Charging Port Power off the Gizmo Watch 3 and unplug the charger from the power source. Ensure the connector plates and magnetic charging points are clean. If necessary, clean the charging points with a cotton swab, microfiber cloth or an alcohol wipe cloth to remove dirt and debris.
Turning Your GizmoWatch On and Off Turning your watch on • Press and hold the Power button until the screen lights up. Turning your watch off • Press and hold the Power button until you see “Do you want to turn off?” on the screen. Then to turn off your watch.
Pairing Your GizmoWatch to the GizmoHub App Make sure you’re in an area with a strong wireless signal. 1. Your GizmoWatch should start activating automatically the first time you turn it on. 2. When the watch instructs you to download the GizmoHub app, first decide who you want to be Primary Guardian (the person who completes the registration and sets up the GizmoWatch).
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5. When your GizmoWatch has been activated successfully, it will announce and show the mobile number. 6. Follow the instructions in the app and on your watch to pair your GizmoWatch, by scanning the QR code with your phone’s camera or by entering the GizmoWatch’s mobile number into the app.
Register as Primary Guardian and Add Your Child’s Profile in the GizmoHub App Follow the instructions in the app to: • Accept the Gizmo Privacy Policy and register as Primary Guardian...
Adding Contacts The Primary Guardian can use the GizmoHub app to register up to 19 additional phone numbers as Guardians, Caregivers, Gizmo buddies, or Calling contact.* All contacts can call the GizmoWatch from their registered phone number and receive calls from it. Gizmo buddies can text or call the GizmoWatch from their Gizmo devices.
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Adding Contacts Gizmo Watch 3 supports up to 20 contacts, including the primary guardian. To add contacts: 1. From your GizmoHub app, tap More > Manage contacts. NOTE: You can also add contacts by tapping Kids, and then “Add a contact” button.
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4. Select the Permission Level you want to assign to the contact and tap Save. NOTE: • The new contact will also appear in the Gizmo’s Contact List. • If you give the contact a higher Permission Level, you will be able to give the contact more information.
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Deleting Contacts 1. From your GizmoHub app, tap More > Manage contacts. 2. Tap at the top right. 3. Tap next to the contact you want to remove.
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4. You are prompted to confirm deletion. Tap Continue and then tap Delete Contact. NOTE: Deleting primary guardian will cause the GizmoWatch to reset. All contacts will be deleted and must be added again by a new primary guardian.
The GizmoHub App Guardians and caregivers can use GizmoHub to locate and communicate with the GizmoWatch. Guardians can also use GizmoHub to manage contacts and settings. Dashboard From your GizmoHub dashboard, you can call and chat with your child, see the Gizmo’s location on the map, and see your notifications, your call log, your child’s step counter and to-do list, as well as your Gizmo’s battery status.
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Call Notifications Map view Refresh Satellite view location Location Real-time history location Step To-do list counter Battery Call log status Control panel Dashboard Messages Kids More...
The GizmoHub Control Panel At the bottom of the dashboard, you’ll find the Control Panel. Use the Control Panel to navigate to different parts of the GizmoHub app. • Tap Dashboard to return to the dashboard. • Tap Kids to access your child’s full profile. If you have more than one child, swipe left or right to see more profiles.
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• Tap Messages to send messages to and receive messages from the GizmoWatch. • Tap More to see other options. From here, you can: • Manage your profile • Manage all your Gizmo devices and add new Gizmos • Manage your contacts •...
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• Manage analytics • Read FAQs • Turn the Guide feature on and off • Read the Terms & privacy info • See the GizmoHub About screen • Sign out from GizmoHub • Provide feedback on GizmoHub app...
Adding Another Child The GizmoHub app lets you manage all your Gizmo devices in one place. To add a Gizmo for another child, start by adding the child. 1. From a Guardian’s GizmoHub Dashboard, tap More > Add a child. 2.
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4. Make sure the Gizmo you want to add to this child’s profile is fully charged and activated. When you’re ready, tap Add a Gizmo. 5. Tap Pair Gizmo and choose how you want to pair the GizmoWatch with the GizmoHub app.
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• Select Scan QR code to automatically pair the watch by using the QR code.
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• Select Don’t see a QR code? to manually pair the watch by entering its phone number. After entering the number, tap Next. NOTE: To obtain the phone number on the GizmoWatch, see “Managing Gizmo Settings”. 6. Once the GizmoWatch has successfully paired with the GizmoHub app, tap (on the watch) to complete the setup.
NOTE: To edit an existing child profile, swipe to that child’s profile on the Dashboard. Then tap Kids > . From here, you can also tap Remove child to delete the child’s profile. Adding Another Gizmo You can link multiple Gizmos to the GizmoHub app. There are several ways to do this: •...
Calling your Gizmo from GizmoHub From the GizmoHub Dashboard, swipe left or right to find the child you want to call. Then tap to call the GizmoWatch. NOTE: When the Auto-answer calls setting is turned on, GizmoWatch will automatically answer the call in 10 seconds. Auto-answered calls automatically end after 1 minute.
Messaging Sending and receiving messages from the GizmoWatch Kids can use the GizmoWatch to exchange text messages with Guardians and Caregivers (using GizmoHub), and Gizmo buddies (using their Gizmo devices). 1. From the Control Panel, tap Messages. 2. Type your message and then tap .
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NOTE: Besides sending text, you can also send an image as an attachment or send the message with an emoji. Messaging Options From Messages, tap to select one of the available options: • Tap Edit child’s messages to change any of the quick messages your child can send.
Checking Your GizmoWatch’s Location Tap Dashboard and swipe to select the child you want to locate. Tap the map and then tap locate your Gizmo. In the map view, you can also do the following: • Tap on the map to view it full screen. Tap again to return to dashboard view.
Setting Alerts and Location Checks Guardians and Caregivers can use the GizmoHub app to set Alerts and Location Checks to keep track of the Gizmo’s location. To start, tap Kids in the Control Panel and swipe to the child’s profile. Naming places You can name places your child visits often (e.g., “home”, “school”...
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2. Enter the location name and tap Next. Using alerts to show when the GizmoWatch is at a place you have set You can choose between two kinds of alerts. • Location-based alerts notify you when your child’s Gizmo moves into or out of a specific area.
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or leaves the library. • Time-based alerts notify you with an update on your child’s Gizmo location at a specific time or time range. To add an alert: 1. From the child’s profile, tap Add a location alert. 2. Select the method you want to use to track the Gizmo.
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3. Drag the circle around the location pin to your desired size. You will receive an alert any time your Gizmo crosses the circle. 4. Give this location a name (e.g., aunt’s house) and tap Next.
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5. Set the time range and the day for notification. Then tap Save.
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Time-based 1. Tap Time-based. 2. Select when you want to be notified. • Tap Specific Time to set the time and the day. Then tap Save. • Select Time Range to select a start time and end time to get alerted of your Gizmo’s location.
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Adjust the Frequency Setting slider to select how often you want to be alerted of your child’s location. NOTE: More frequent checks will affect the Gizmo’s battery life.
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About Location Information and Accuracy Your GizmoWatch’s location will usually be shown as a place name or an address. When a place name or address can’t be determined, GPS coordinates will be shown. Location is usually provided by Assisted GPS for fast positioning.
Using the Step Counter On the Dashboard, you can turn the step counter on and off and set a step goal for your child. Turning on the step counter On the Dashboard, swipe to select a child. In the Steps card, tap Set step goal. Then slide the switch to the right to turn it on.
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Setting a step goal Once the step counter is on, you can set a goal (number of steps), request a daily notification, and add a reward for reaching the goal. Then tap Save to save the settings. The daily steps goal will appear on the Dashboard and in your child’s profile.
• You can also edit the goal from your child’s profile. In the Control Panel, tap Kids. Then swipe to find the profile you want to update. Managing Your Child’s To-Do List You can create a to-do list to remind your child of important tasks.
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2. Slide the switch to turn on the To-do. 3. Enter the task name, set the duration (if there is one) and how often you want it to be done (Recurrence). 4. Enter the reward for completing the task. Then tap Save.
NOTE: • The To-do list and the reward will appear on your child’s watch. See “Viewing tasks”. • You can also edit the current task or add a new task from your child’s profile. In the Control Panel, tap Kids. Then swipe to find the profile you want to update.
2. Tap Schedule school mode and then follow the screen instructions to set the schedule. Managing Gizmo Settings You can manage your GizmoWatch’s settings from the GizmoHub app. From the Control Panel, tap More > Manage devices and select the GizmoWatch.
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• Resolution • Check for device software update • Sync device settings • Gizmo power settings • Turn off Gizmo • Delete Gizmo NOTE: If you turn off Gizmo, it cannot be turned back on from the app.
Make Gizmo’s Alarm Ring If you can’t find your child’s Gizmo, you can use the GizmoHub app to make the alarm ring. 1. From the child’s profile, tap Find Gizmo. 2. The app will automatically find and ring your child’s watch. NOTE: To stop the ringing, tap the watch’s power button.
Reset Your GizmoWatch 1. From the Control Panel, tap More > Manage devices and select the GizmoWatch. 2. Tap Delete Gizmo to reset your GizmoWatch to its factory settings. NOTE: You can also reset your GizmoWatch to its factory settings by placing it on the charging cord, and pressing the Power button 4 times.
Setting Up a PIN for Security If you didn’t create a security PIN during setup, you can still create one so others can’t open the GizmoHub app on your smartphone. 1. From the GizmoHub Dashboard, tap More > Manage security PIN. 2.
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Turn On Guide Tap Turn on guide to show tips about various functions. NOTE: To hide the tips, go to More > Turn off guide.
About the GizmoHub App Tap About to view the version number of GizmoHub app, operating system, Analytics, and Activation. Share Feedback Tap Feedback to email Gizmo Support directly from your smartphone.
Using GizmoWatch Wearing the GizmoWatch The GizmoWatch should fit snugly, but not too tightly, around your child’s wrist. 1. Wrap the wristband around your child’s wrist. 2. Slide the wristband through the buckle and adjust for comfort ( 3. Insert the pin on the underside of the buckle into one of the holes on the wristband (...
4. Slide the wristband through the loop ( Swapping the Loop Strap NOTE: Additional loop straps are supplied in three different colors. 1. Pull the release knob all the way in the opposite direction (...
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2. Detach the wristband from your GizmoWatch ( 3. Remove the loop strap from the wristband ( 4. Replace the loop strap (...
Replacing the Wristband 1. Insert the pin (the opposite side of the release knob) into the pin hole on your GizmoWatch ( 2. Pull the release knob all the way in the opposite direction and align the other end of the pin with the hole on your GizmoWatch ( ).
Home Screen Your GizmoWatch has a touch screen. Just swipe left, right, up or down to switch pages: • Watch Screen • Contacts • Apps • Settings Watch Screen Contact List Apps Settings NOTE: You can access the Notifications page by swiping down from the Watch screen.
Making and Receiving Calls Making a call 1. From the Watch screen, swipe left to open the Contact List. Then select the contact you want to call. 2. Tap to make an audio call or tap to make a video call. To end the call, tap NOTE: Your GizmoWatch can only make and receive calls from phone numbers on your child’s Contact List.
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NOTE: • Verizon sets a time-duration limit on video calls to prevent the device from overheating. A video call on the GizmoWatch can last up to 3 minutes. A video call ends automatically when a call’s duration passes its allowable 3-minute duration limit.
Sending and Receiving Messages Sending a message 1. From the Watch screen, swipe left to open the Contact List. Then select the contact you want to message. 2. Tap to create a new message. Then: • To create a voice message, tap .
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• To record a video, tap . Then tap start recording a video. • To capture a selfie, tap . Then tap take a photo of yourself. • To choose from a list of pre-written messages, tap and select the message screen.
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• To choose an emoji, tap . Then select the desired emoji. • To send recorded photo/video from the gallery, tap . Then select the desired photo/video. 3. Tap to send. NOTE: • GizmoWatch can only send one emoji per message . •...
Receiving a message When the GizmoWatch receives a new message, it will appear on the Watch screen. Tap to read the message. NOTE: Your GizmoWatch can only receive messages from contacts with the GizmoHub app or from other Gizmo devices if the sender is a Gizmo buddy. Changing a Contact’s Avatar You can change a contact’s avatar.
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2. Tap to select a new avatar. Checking In (Send current location) Children can send their current location to the GizmoHub app by swiping down from the Watch screen and then swiping right. Guardians and Caregivers will receive a message displaying the GizmoWatch’s location.
Adding a Gizmo buddy NOTE: All Gizmo Watch models can have Gizmo buddies added in the GizmoHub app, but only Gizmo Watch 3 can find another nearby Gizmo Watch 3 to make a Gizmo buddy request. 1. Have both watches turned on and in the same room.
Configuring GizmoWatch Settings Adjusting the volume Swipe right from the Watch screen until you see the Settings screen. to enter the Volume screen. Then drag the slider to adjust the volume level. Changing the watch face Swipe right from the Watch screen until you see the Settings screen.
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Pairing with Bluetooth device Swipe right from the Watch screen until you see the Settings screen. to enter the Paired devices screen. Then to pair with another GizmoWatch. Changing the theme Swipe right from the Watch screen until you see the Settings screen.
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Changing the ringtone Swipe right from the Watch screen until you see the Settings screen. Swipe up and tap to enter the Ringtones screen. Then select the desired ringtone and tap on it. Adjusting the screen brightness Swipe right from the Watch screen until you see the Settings screen.
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Enabling Tap to Wake function Swipe right from the Watch screen until you see the Settings screen. Swipe up and tap to enter the Display wake up screen. Then tap the screen to enable or disable the function. Configuring the screen timeout Swipe right from the Watch screen until you see the Settings screen.
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Enabling the vibration function Swipe right from the Watch screen until you see the Settings screen. Swipe up and tap to enter the Vibration screen. Then tap the screen to enable/disable the function. Viewing your personal information Swipe right from the Watch screen until you see the Settings screen.
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Viewing GizmoWatch information Swipe right from the Watch screen until you see the Settings screen. Swipe up and tap to enter the About Gizmo screen. It displays your GizmoWatch’s model number, mobile number, IMEI, ICCID, software version, and the total lifetime calls.
Other Features Sending messages Swipe right from the Watch screen until you see the Apps screen. to enter the Messages screen. NOTE: For more information on sending messages, refer to page 62. Taking a selfie Swipe right from the Watch screen until you see the Apps screen.
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Recording a video Swipe right from the Watch screen until you see the Apps screen. to enter the Camera screen. Then tap switch to video mode. to start recording the video (up to 20 seconds). To manually stop recording the video, tap...
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Viewing the weather Swipe right from the Watch screen until you see the Apps screen. to enter the Weather screen. The weather at your current location will be shown on the screen. Swipe right to view the three day forecast. Viewing the step count Swipe right from the Watch screen until you see the Apps screen.
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Playing Tic Tac Toe Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the Games screen. Then select Tic Tac Toe to start the game. Select a character. Then start the game by tapping on an empty square to put your mark.
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Playing Puzzle Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the Games screen. Then select Puzzle > Start puzzle to start the game. Drag the blocks to move them. TIP: When you get stuck, tap Menu to restart the game, switch to another puzzle, or view the complete puzzle board.
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Playing Gizmo Says Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the Games screen. Then select Gizmo Says > Start playing to start the game. Watch and listen carefully to what Gizmo says. When it’s your turn, tap to repeat the pattern.
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Changing your voice Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the Audio message screen. to start recording a message (up to 20 seconds). TIP: To manually stop the recording, tap After the recording ends, swipe left or right to play your recording as different characters.
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Viewing tasks Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the To-do screen. The incomplete task(s) will be shown on the screen. A reminder will pop up on the screen to let you know a scheduled task event is about to start.
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Using the stopwatch Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the Stopwatch screen. to start the stopwatch. When the stopwatch is running, tap to pause the stopwatch. When the stopwatch is paused, you can: •...
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Playing the Jumps game Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the Jumps screen. Then tap to start the jump counter. When you reach the targeted number of jumps, you can continue to the next level.
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b. Set the time and tap c. Select the repeat schedule and tap d. Select the alarm sound and tap e. Slide to the right to enable the alarm. to add another alarm.
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Managing the Alarm Swipe right from the Watch screen until you see the Apps screen. to enter the Alarm screen. Swipe up and tap Then select the alarm that you manage. • To edit the alarm, tap . Make your changes and tap to save.
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Using the calculator Swipe right from the Watch screen until you see the Apps screen. to enter the Calculator Swipe up and tap screen. Then perform mathematical calculations. Using the timer Swipe right from the Watch screen until you see the Apps screen.
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When the timer is running, tap to pause the timer. When the timer is paused, you can: • Tap to resume the timer. • Tap to reset the timer. Managing photos/videos in the gallery Swipe right from the Watch screen until you see the Apps screen.
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Swipe the screen up or down to browse the gallery. Then select the desired photo/video to view. • Tap to delete the photo/video. When prompted, tap to keep the photo/video or tap to confirm deletion. • Tap to send the photo/video to a contact in the Contact List.
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Playing fun sounds Swipe right from the Watch screen until you see the Apps screen. Swipe up and tap to enter the Fun sounds screen. Then select the desired theme and tap one of the icons to play fun sounds.
Safety Information This section outlines the safety precautions associated with using the device. Watch Water Resistance Information Your device has been certified with an IP68 rating. It is splash and water resistant, but submerging your watch is not recommended. To maintain water resistant performance of your device, observe the following: •...
Important Safety Precautions Please read the safety and operation instructions before using your device or any accessories that came with it. Retain these instructions for future use. • Do not set up your device or use it while driving. Using your device while driving could put you and others at greater risk of an accident causing serious injury, death, and property loss.
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performance; might disrupt the network; might otherwise be dangerous to the operation of the aircraft, its crew, and its passengers; and might be illegal. • Do not disassemble your device. Your device contains small parts that might be a choking hazard. •...
Additional Safety Guidelines About Charging • Use only the charger supplied with your device. Use of another type of charger will result in malfunction and/or danger. • Do not use the charger in a high moisture environment. Never touch the charger when your hands or feet are wet. •...
About the Battery This unit contains a non-replaceable internal lithium- ion battery. The battery can burst or explode, releasing hazardous chemicals. To reduce the risk of fire or burns, do not disassemble, crush, puncture or dispose of in fire or water.
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portable devices with LCD panels may be used to help protect the screen from minor scratches. • Never clean your device when it is turned on. Use a soft, lint-free cloth to wipe the screen and the exterior of your device.
Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The antenna(s) used for this transmitter must not be co- located or operating in conjunction with any other antenna or transmitter.
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is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network.
§15.19 (a)(3) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warranty Information Warranty Period The manufacturer warrants this device is free from defects in material and workmanship under normal use and service for twelve (12) months commencing upon the date of purchase by the first consumer purchaser. If proof of purchase cannot be provided, the manufacture date as recorded by manufacturer based upon the serial number will be deemed to be the start of Warranty Period.
During the warranty period, manufacturer will, at its sole option, (using new or refurbished replacement parts), repair any defective devices. Repaired devices will be warranted for a period equal to the remainder of the original Limited Warranty on the original device or for NINETY (90) days, whichever is longer.
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You must then contact your carrier to restore the device to the carrier-authorized settings. Contact Verizon Customer Service at 1-800-922-0204.
IEEE 1725 Battery Safety Statement • Do not disassemble or open, crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. •...
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• The recommended minimum age of a child who uses this Wearable is 3 years old. • For Wearable with power supplies not intended to be handled by children: “As with all electrical products, precautions should be observed during handling and use to prevent electric shock.
Need help?
Do you have a question about the Gizmo Watch 3 and is the answer not in the manual?
Questions and answers
Why cannot I not video call with my contacts? It is on in settings but only offers call feature no video
Video calls on the Verizon Gizmo Watch 3 have a time limit of up to 3 minutes to prevent the device from overheating. If you are unable to video call your contacts, possible reasons include:
1. Time Limit Reached – If the previous video call exceeded 3 minutes, the device may have automatically ended the call.
2. Contact Limit Reached – The Gizmo Watch 3 supports up to 20 contacts. If you have reached this limit, you may need to manage your contacts in the GizmoHub app.
3. Permission Settings – Ensure that the contact has the appropriate permission level to make or receive video calls.
4. Missed Call Notification – If the contact did not answer, a missed call notification appears on the screen.
Check these factors and try again using the GizmoHub app to manage contacts and settings.
This answer is automatically generated