Nautilus Hyosung MX5300 Error Code List page 27

Error Code
Error Code
Cash unit note index setting is
9740102 invalid.
(except Reject/Retract Cash unit)
Cash unit type setting is invalid.
9740101
(except Reject/Retract Cash unit)
9740025 Failed to copy file
9740020 Failed to create file
97400 Fail to open port
Partial dispense from cassette
971DX
#X
No bills in stacker when Present
971B0
executed.
Cash Dispenser configuration
971A7
error
Cash Dispenser configuration
971A6 error!
SP Auto Recover Fail 3 Times.
971A5 Invalid mix number
In case the number of bills
dispensed
971A3
exceeds the maximum
dispensing bill
Dispenser state is not
971A2
dispensable.
971A1 Invalid currency
971A0 Invalid denomination
Count mismatch between
97197 request count and
dispensed count.
4DN81 Fail to shutter open port
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Description
Chapter3. Cash Dispenser
Trouble shooting
1. Check the input parameter.
1. Check the input parameter.
1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
1. Do RESET at Operator Function.
2. Reboot ATM
1. Check the replenished amount
and replenish
2. Check the notes in cassette #X
1. Check a dust in stacker
2. Check the sensor cable.
1. Reconfigure denomination at
supervisor mode
1. Reconfigure denomination at
supervisor mode
1. Reconfigure cash dispenser at
supervisor mode
1. Check cash dispenser driver
(CDM SP) version
2. Reconfigure the maximum
dispensable count
1. Check the Reject/Retract Bin Full
or missing.
2. Check the replenished amount
and replenish.
1. Reconfigure currency at
supervisor mode
1. Reconfigure denomination at
supervisor mode
1. Check CS13 sensor
2. Reconnect and remove dust in
CS13 sensor
3. Upgrade the Cash Dispenser
firmware or download software
again
4. Replace the Cash Dispenser B/D
1. Do RESET at Operator Function.
2. Reboot ATM
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