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Installing and configuring the field-integrated
HPE Primera
Abstract
This document provides information and instructions to guide you through unpacking, installing, cabling,
powering on, and initializing your HPE Primera system without the assistance of an authorized service
provider.
Part Number: P23225-001
Published: September 2019
Edition: 1

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  • Page 1 Installing and configuring the field-integrated HPE Primera Abstract This document provides information and instructions to guide you through unpacking, installing, cabling, powering on, and initializing your HPE Primera system without the assistance of an authorized service provider. Part Number: P23225-001 Published: September 2019...
  • Page 2 © Copyright 2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Labeling drive enclosures in a 2-node 2U chassis ........................29 Labeling drive enclosures in a 2-node 4U chassis ........................30 Labeling drive enclosures in a 4-node 4U chassis ........................31 Entering the storage system configuration using HPE Primera Cabling Tool............32 Data cable labels......................................33 Labeling and installing the cables..............................34 Cable management clips..................................
  • Page 4 Guidelines for enclosure installation..................................58 Guidelines for a controller node pair installation............................59 Guidelines for an adapter pair installation..............................59 Loading order for an adapter pair in an HPE Primera 600 controller node enclosure............60 Drive installation guidelines....................................61 Installation order for SFF drives...................................62 Recommended configurations for host connectivity..........................63...
  • Page 5 Websites..........................89 Support and other resources..................90 Accessing Hewlett Packard Enterprise Support............................90 Accessing updates........................................90 Customer self repair........................................91 Remote support..........................................91 Warranty information......................................... 91 Regulatory information......................................91 Documentation feedback......................................92...
  • Page 6: Hpe Primera Installation And Configuration Overview

    HPE Primera installation and configuration overview • Use the guide Planning and preparing for the HPE Primera 600, available from www.hpe.com/info/primera600docs. • Prepare for the field-integrated storage system installation. • Install the hardware components. • Cable the storage system. •...
  • Page 7: Preparing

    Mechanical rack lift enclosures into a rack Required for HPE Primera 650 and 670 systems. Recommended for 630 systems. Acclimatizing the storage system CAUTION: To prevent damage to the storage system, do not power on the rack or storage components until they are fully acclimatized.
  • Page 8: Unpacking The Components For Hpe Primera

    4. Check for condensation on the shipment package. If it exists, leave the shipment package as is for at least 24 hours. 5. If condensation still exists after 24 hours, wait for all the condensation to fully evaporate. 6. After the package has been acclimatized to the data center environment, unpack the package. Unpacking the components for HPE Primera CAUTION: •...
  • Page 9: Installing

    Installing Installing a 2U rail kit A 2U rail kit is used with both the 2U controller node enclosure and the 2U drive enclosure. The 2U rail kit shelf has a shiny (stainless) finish. The 4U rail kit shelf has a matte (galvanized steel) finish and is thicker than the 2U rail kit shelf.
  • Page 10 Figure 1: Engaging the rails with the rack columns 3. Engage the rail with the front rack column. a. Pull the front of the rail to connect it to the front RETMA rail. b. Insert the rail front locking clips into place through the rack holes in the matching "U" position (1, Figure 1). WARNING: Insert each end of the rail into the rack holes until they snap into place.
  • Page 11: Installing A 4U Rail Kit

    Figure 2: Installing a node enclosure rear hold-down bracket for a 2U rail Figure 3: Installing a drive enclosure rear hold-down bracket for a 2U rail Installing a 4U rail kit A 4U rail kit is used with the 4U controller node enclosure. The 4U rail kit shelf has a matte (galvanized steel) finish and is thicker than the 2U rail kit shelf.
  • Page 12 • Observe safety precautions when installing a rail kit. • Verify that you are using a 4U rail kit with a 4U enclosure. The 4U rails are labeled "USE FOR 4U CHASSIS". • Review Guidelines for the rail kit installation in a rack on page 57. Procedure 1.
  • Page 13 5. Install a snap-on M5 cage nut four holes above the rail on each side of the front rack columns. The M5 cage nuts are required to secure the front of the 4U enclosure. Figure 5: Installing M5 cage nut 4 holes above the rail on the rack front columns 6.
  • Page 14: Installing A Node Enclosure

    TIP: Use a long shank tool or tool extension to reach the bracket screws. a. Install two rear hold-down brackets, two per rack column. b. For each bracket, tighten the captive screws to the rack columns through the rail kit. (Torque specification is 20 In- Lb.) Figure 7: Installing rear hold-down brackets for the 4U rails.
  • Page 15 The enclosure top has caution and regulatory labels, and the bottom has no labels. 2. If ear caps are installed on the node enclosure front, temporarily remove them to expose the thumbscrews. To remove, pull the ear caps away from the node enclosure. 3.
  • Page 16: Installing A Drive Enclosure

    Figure 9: Securing 4U node enclosure front 6. At the node enclosure front, install the ear caps on each side. Ensure that the ear cap is in the correct orientation and snap it into place. 7. At the rack rear, secure the node enclosure to the rear hold-down bracket with two pan head T15 Torx screws (on each side of the enclosure).
  • Page 17 Prerequisites • Review 2U enclosure kit parts on page 57. Complete Gathering required tools on page 7. • Review the Guidelines for enclosure installation on page 58. • • Complete Installing a 2U rail kit on page 9. Procedure 1. Verify that the drive enclosure is right-side up. The enclosure top has caution and regulatory labels, and the bottom has no labels.
  • Page 18: Installing A Controller Node

    Figure 12: Installing rear hold-down screws, drive enclosure rear view Installing a controller node Prerequisites Review Guidelines for a controller node pair installation on page 59. Procedure 1. Before installing, loosen the controller node handle screws (1). 2. Release and fully extend the handles outward (2). Figure 13: Extending the controller node handles 3.
  • Page 19: Installing An Adapter

    a. Because of the weight of the controller node, provide support underneath. Insert the controller node straight into the enclosure until it stops and the handles begin to engage (1). b. Swing both controller node handles inward at the same time. Engage the handles with the controller node screw holes (2).
  • Page 20: Installing Drives

    Figure 15: Installing an adapter 3. Repeat steps 1 and 2 for each adapter. Installing drives Prerequisites • Follow this procedure if drives are not already installed into the enclosures. • Before installing drives into enclosures, make sure that the enclosures are free of obstructions (such as loose screws, hardware or debris).
  • Page 21: Storing A Power Cooling Battery Module Shipping Bracket

    Figure 16: Installing an SFF drive d. Repeat steps a-c for the other drives. Storing a power cooling battery module shipping bracket Power cooling battery module (PCBM) shipping brackets are required when shipping a storage system integrated into a rack. To prevent damage to the center panel connectors, PCBM shipping brackets keep the PCBMs disengaged from fully seated positions.
  • Page 22: Locating The System Serial Number

    2. Repeat step 1 for each PCBM shipping bracket. Locating the system serial number The serial number is required during the storage system initialization. Procedure 1. Locate the system information tab. NOTE: Each drive enclosure and controller node has one system information tab. 2.
  • Page 23: Cabling

    HPE offers an interactive cabling application known as the HPE Primera Cabling Tool. The Cabling Tool is a GUI-based application which allows you enter details specific to your storage configuration. Enter details such as storage series model number, type of node system, optional SAS HBA, and number of drive enclosures.
  • Page 24 NOTE: The HPE four-port 12 Gb SAS adapter card provides additional data ports. Insert in slot 5. Figure 18: Data slots and ports in an HPE Primera 650 Or HPE Primera 670 controller node Drive enclosure data slots and ports (all HPE Primera series) There are three data ports at the rear end of a drive enclosure: DP1, DP2, and DP3.
  • Page 25: Inserting A Controller Node And Drive Enclosures In A 2-Node 2U Chassis

    Figure 19: Data slots and ports in a drive enclosure Inserting a controller node and drive enclosures in a 2-node 2U chassis HPE racking recommendations and guidelines for configuring a 2-node 2U chassis: • Insert no more than nine external drive enclosures per controller node-pair. •...
  • Page 26: Inserting A Controller Node And Drive Enclosures In A 2-Node 4U Chassis

    Procedure 1. Make a note of the total number of drive enclosures to be installed in the rack. 2. Match the number of drive enclosures to be installed to the appropriate recommended rack configuration (see figure Sample configurations of a 2-node 2U chassis . 3.
  • Page 27: Inserting A Controller Node And Drive Enclosures In A 4-Node 4U Chassis

    Procedure 1. Make a note of the total number of drive enclosures to be installed in the rack. 2. Match the number of drive enclosures to be installed to the appropriate recommended rack configuration (see figure Sample configurations of a 2-node 4U chassis . 3.
  • Page 28: Understanding Drive Enclosures Labels

    4-node 4U chassis. Understanding drive enclosures labels HPE Primera Series is shipped with labels for identifying each drive enclosure in a rack. The labels are essential for identification purposes and are crucial to the cabling process. The drive enclosure labels come as stickers ranging from E1 - E38. Figure Drive enclosure labels illustrates a drive enclosure label packet: Each label E1 - E38 corresponds to a particular drive enclosure.
  • Page 29: Labeling Drive Enclosures In A 2-Node 2U Chassis

    Figure 23: Drive enclosure labels Labeling drive enclosures in a 2-node 2U chassis Prerequisites HPE racking recommendations and guidelines have been followed when installing the controller node and drive enclosures in the rack. Procedure 1. Locate the first drive enclosure beneath the controller node. 2.
  • Page 30: Labeling Drive Enclosures In A 2-Node 4U Chassis

    Figure 24: Enclosure label adjacent to a PCM 3. Apply the labels on the drive enclosures sequentially, in an ascending order down the rack, until all drive enclosures below the controller node have been labeled. Labeling drive enclosures in a 2-node 4U chassis Prerequisites HPE racking recommendations and guidelines have been followed when installing the controller node and drive enclosures in the rack.
  • Page 31: Labeling Drive Enclosures In A 4-Node 4U Chassis

    Figure 25: Enclosure label adjacent to a PCM 3. Apply the labels on the drive enclosures sequentially, in an ascending order down the rack, until all drive enclosures below the controller node have been labeled. Labeling drive enclosures in a 4-node 4U chassis Prerequisites HPE racking recommendations and guidelines have been followed when installing the controller node and drive enclosures in the rack.
  • Page 32: Entering The Storage System Configuration Using Hpe Primera Cabling Tool

    Entering the storage system configuration using HPE Primera Cabling Tool Prerequisites • Windows 7 or later is installed on the computer where the HPE Primera Cabling Tool will be installed. • 220 MB of free space on the computer where the HPE Primera Cabling Tool will be installed.
  • Page 33: Data Cable Labels

    Data cable labels HPE Primera storage system is shipped with labels for identifying data cables. The labels are essential for identification purposes and are crucial to the cabling process. Data cables are used to connect a controller node to a specific drive enclosure or a drive enclosure to another drive enclosure.
  • Page 34: Labeling And Installing The Cables

    To label and install the data cables in your system, perform the following steps: Procedure From the HPE Primera Cabling Tool, refer to the single row of the cable table generated on the right window panel. Take note of the node number, slot number, and data port number under the From column.
  • Page 35: Cable Management Clips

    Figure 30: Applying the labels on the cable Insert the labeled cable into the two data ports as indicated in the From and To columns. 10. Select the cable installed and labeled check box. 11. Click the next arrow button. NOTE: The next arrow button becomes green after you select the check box.
  • Page 36: Dressing Mini-Sas Data Cables With Cable Management Clips

    Figure 31: Cable management kit accessories Figure index Cable Management accessory Rear rail mount PDU mount plug Loom clip - FC Loom clip - AOC Loom clip - 8 X 5.5 mm Loom clip- 4 X 5.5 mm Pivoting clip Dressing mini-SAS data cables with cable management clips Procedure 1.
  • Page 37 Figure 32: Inserting a cable management PDU mount into a PDU outlet 3. Construct a cable management rack rear rail mount: a. Insert a clip into a rack rear rail mount. b. Insert the rack rear rail into the rail slots on the rack. Figure 33: Inserting a cable management rack rear rail into the rail slots of the rack 4.
  • Page 38: Cabling The Management Port On A Controller Node

    Figure 34: Inserting data cables in clip slots 5. If you have more cables to be dressed, repeat steps 1-6. Cabling the management port on a controller node Each controller node supports one Ethernet connection to a switch or hub. Separate connections from the Ethernet switch or hub to at least two controller nodes is required to support redundancy.
  • Page 39: Cabling A Controller Node For Remote Copy

    • A switch connected to the host • A port on the host Hewlett Packard Enterprise recommends connecting each host to both controller nodes in a controller node pair for redundancy. For consistency and symmetry, use the same slot and port number on the host adapters. 2.
  • Page 40: Cabling Power To The Controller Node Enclosures

    Cabling power to the controller node enclosures Prerequisites 1. Review Guidelines for power cabling on page 65. 2. Review Guidelines for redundant power cabling on page 65. Procedure 1. Locate the locking power cable for each PCBM. 2. Connect the black cable to the left PCBM (0) and the gray cable to the right PCBM (1). a.
  • Page 41: Cabling Pdus And Power Strips To Power Sources

    a. Insert the locking power cable into the PCM outlet. b. After inserting the locking power cable, pull on it to ensure it is properly secured. If it is not inserted properly, find the two red tabs on the top and bottom of the electrical connector, and slide them toward you using your thumb and index finger.
  • Page 42: Powering

    Powering Verifying AC power cord connections Procedure Ensure that all the alternating-current (AC) power cables are properly configured and connected to the components. Ensure that the cable locks and cable ties on the AC power cables are properly connected on the power distribution units (PDUs) and power supplies.
  • Page 43 a. When the Power on Self Tests (BIOS POST) successfully complete, the green LED will switch to SOLID green as the OS begins booting. b. If the POST process halts due to a fatal error (or is manually halted), the blue and the amber LEDs will be turned on and the green LED turned off.
  • Page 44 Figure 38: LEDs on the PCMs Battery LED (1), Fault LED (2), Health LED (3) Set of three LEDs: UID LED (top), Health LED (middle), Fault LED (bottom) Figure 39: I/O module LEDs (rear of disk enclosure) 4. From the front of the system, locate the ear cap on the controller-node enclosure and the drive LEDs and verify that the system Health LEDs are solid green.
  • Page 45: Verifying Enclosure Power Redundancy

    Verifying enclosure power redundancy This procedure applies to both the drive enclosures and node enclosures. Prerequisites • To maintain power to the storage system during this procedure, only one PDU should be powered off at a time. • Ensure that the power cabling for the storage system follows the guidelines for redundant power cabling. See Guidelines for redundant power cabling.
  • Page 46 2. Ensure that the following expected behavior has occurred: • Every enclosure: At least one power supply is operating normally. • Every power supply without input power: The Output LED turns off, the UID LEDs turns blue and the Fault LEDs turn Amber.
  • Page 47: Configuring The Hpe Primera Storage System

    Created an account and system group for registration of the storage system with HPE InfoSight. • Verified that the computer you use to initialize the HPE Primera software meets the initialization requirements. Initializing the HPE Primera system software IMPORTANT: If you stop this procedure at any time, you must restart it from the beginning. A restart resets all fields and does not retain any entered details.
  • Page 48 Double-click the file name to launch the discovery tool. c. Enter the serial number of your HPE Primera storage system, and then click Search. The discovery tool locates the IP address of the HPE HPE Primera storage system and provides a URL for access.
  • Page 49 If the health check identifies any issues, resolve the issues shown, and then click Check again. • From the System configuration summary screen, click Continue. From the Configure Network screen, complete the settings using the HPE Primera setup worksheet you completed as part of the prerequisites. a. Complete the General settings.
  • Page 50: Creating Users

    Check for software updates (see Updating HPE Primera 600 software, available from https://www.hpe.com/ • info/Primera600-docs. Click Help in the left navigation pane of the HPE Primera UI for details. Creating users After initializing the storage system, you can allow access to other users by creating user accounts in the storage system Procedure 1.
  • Page 51: Adding The Storage System To Hpe 3Par Ssmc

    Before the initialized storage system can be managed in HPE 3PAR SSMC, add the system in the HPE 3PAR SSMC Administrator Console. To add multiple storage systems at the same time, each storage system must use the same login and password. Configuring the HPE Primera storage system...
  • Page 52: Creating Storage Resources Using Hpe 3Par Ssmc

    1. From any computer, open a supported browser and enter the URL for the HPE 3PAR SSMC appliance: https://<IP address or FQDN >:8443 where 8443 is the default port number. The login screen displays. 2. Enter a user name and password. 3. Click Login. Configuring the HPE Primera storage system...
  • Page 53 TIP: The new virtual volume can also be seen on the Primera UI Volumes screen. Creating hosts in HPE 3PAR SSMC The HPE Primera system considers a host as a set of initiator port WWNs. HPE 3PAR SSMC detects hosts automatically when the host is physically connected to ports on a storage system.
  • Page 54 3. Follow the instructions on the screen. 4. Click Export. The Exports section for the virtual volume displays the host information. Configuring the HPE Primera storage system...
  • Page 55: Shipping The Hpe Primera Storage System In An Hpe Rack

    Installing a power cooling battery module shipping bracket in an HPE rack Prerequisites An HPE Primera storage system integrated in an HPE rack requiring shipping. Procedure 1. Slide the PCBM out of the enclosure approximately 3/4 in. 2. Attach the PCBM shipping bracket to the rear hold down bracket.
  • Page 56 5. Ensure that the bracket is securely attached to the PCBM handle. 6. Repeat steps 1-5 for each PCBM shipping bracket. Shipping the HPE Primera storage system in an HPE rack...
  • Page 57: Reference

    For HPE racks, limit the number of PDUs to four per rack. ◦ To power a fully installed rack, use three-phase power PDUs with HPE Primera 650 and 670 storage systems. ◦ Use three-phase power PDUs with racks installed with multiple HPE Primera storage systems.
  • Page 58: Enclosure Kit Parts

    2U rail kit part number Description Part number 2U rail kit 870033-001 2U enclosure kit parts Quantity Description Rear support bracket Screw, T15 pan head Left rail Right rail 4U enclosure kit parts 4U shipping kit part number Description Part number Node shipping kit P12610-003 4U rail kit part number...
  • Page 59: Guidelines For A Controller Node Pair Installation

    Each controller node in the controller node pair must have the same number and type of adapters installed in the same slots. • Adapters must be installed in the slots of each controller node following a loading order. See Loading order for an adapter pair in an HPE Primera 600 controller node enclosure on page 60. Reference...
  • Page 60: Loading Order For An Adapter Pair In An Hpe Primera 600 Controller Node Enclosure

    SAS adapters loaded in the 650 and 670 models are installed in slot 5 only. Figure 44: Slot numbering for HPE Primera 630 controller node enclosure Figure 45: Slot numbering for two node HPE Primera 650/670 two node controller enclosure Reference...
  • Page 61: Drive Installation Guidelines

    Figure 46: Slot numbering for four node HPE Primera 650/670 controller node enclosure Drive installation guidelines IMPORTANT: Proper installation of drives is critical to the performance and reliability of your storage system. • Install faster drives first and in pairs starting with slots 0 and 1 in a controller node or a drive enclosure.
  • Page 62: Installation Order For Sff Drives

    • Drive loading order is the same for controller nodes and drive enclosures. NOTE: Small Form Factor (SFF) is the only drive size that is compatible with controller node enclosures. • Keep existing drives in the enclosures in their drive-bay slots. •...
  • Page 63: Recommended Configurations For Host Connectivity

    Figure 51: Example of correct SFF drive allocation in a four node enclosure Figure 52: Example of an unbalanced SFF drive allocation in a four node enclosure CAUTION: This example demonstrates an unbalanced allocation due to the HDDs not being installed in even pairs. Avoid having an odd number of drives allocated in the drive enclosures.
  • Page 64: Remote Copy Port On A Controller Node

    Ethernet, only one port per node is permitted for Remote Copy use. The port is labeled as Slot-1 and 10 GbE. The following figure shows as an example, the Remote Copy port in an HPE Primera 630 controller node. All other HPE Primera models have their Remote Copy port in Slot-1.
  • Page 65: Pdu And Power Strip Locations

    Port functionality Port description Remote Copy (RCIP) 10 GbE Ethernet onboard port for Remote Copy IP connection PDU and power strip locations • The power distribution units (PDUs) are mounted in various locations. Factory-integrated PDUs are mounted vertically along the rack rear. Field-integrated PDUs are mounted vertically but can be mounted horizontally below the enclosures at the bottom of the rack.
  • Page 66: Safety Guidelines For Powering On The System

    Each power supply 0 should be connected to an even-numbered PDU using a black power cable. Each power supply 1 should be connected to an odd-numbered PDU using a gray power cable. ◦ Controller node pair: Each power supply should be connected to a separate PDU. ◦...
  • Page 67 Figure 55: Controller node LEDs (rear) Function Status State Mgmt Port Link/Activity Green solid Link established Green flashing Link activity Green off No link Mgmt Port Speed Green solid 1 Gb speed Green off 10/100Mb speed DP-1/DP-2 SAS Port Fault Amber solid One of more Links Faulted...
  • Page 68 Function Status State Green rapid flash Node booting- in POST Green flash (one per Normal operation second, or 1 Hz) and node in cluster Amber solid Fault and node not in cluster Fault Amber flashing Fault and node in cluster Amber off No fault Four-Port 32Gb Fibre Channel Adapter...
  • Page 69 LED symbol Function State Status Health Green solid Normal status Amber solid Fault UID/Service Blue solid Locate active and/or safe to remove Blue flashing Locate active; do not remove component Four-port 12Gb SAS HBA Function Status State Port Link Green flashing Link up with activity Green off Link down or Link up with...
  • Page 70 LED symbol Function Status State Fault Amber solid Fault Amber flashing Fault Amber off No fault Health Green flashing Normal operation UID/Service Blue solid Locate active; safe to remove Blue flashing Locate active; do not remove SAS port Amber solid Fault Fault Amber off...
  • Page 71 LED 6 Behavior for I/O State Cage number/Error code Module Failure on getting data from temperature sensor Warning temperature reached in temperature sensor Critical temperature reached in temperature sensor Module Absent - Power Supply A Communication error - Power Supply A Power Loss - Power Supply A Power Loss - Power Supply B Module Absent - Fan A...
  • Page 72 LED symbol Function Status State Fault Amber solid Power supply or Fan Fault Amber off No fault, Normal operation Health Green solid Power on, normal operation Green off Power off UID/Service Blue solid Locate active and/or safe to remove Blue flashing Locate active;...
  • Page 73 LED symbol Function Status State Amber off No fault, Normal operation Health Green solid Power on, normal operation Green off Power off UID/Service Blue solid Locate active and/or safe to remove Blue flashing Locate active; do not remove component Figure 59: Expansion enclosure LEDs (front) LED symbol Function Status...
  • Page 74 Figure 60: Drive LEDs (front) Function Status Port state UID/Service Blue solid Locate active and/or safe to remove Blue flashing Locate active; do not remove component Health/Activity Green solid Normal operation; drive in OK state, admitted by the HPE OS Green flashing Drive activity Amber solid...
  • Page 75: Downloading The Hpe Primera Discovery Tool (Windows Only)

    About users and roles To log in to the HPE Primera storage system, you must have a user account. Each user account must have a user role. The user role establishes the rights that are allowed for actions and operations.
  • Page 76: Storage System Initialization Worksheet

    • Storage system initialization worksheet HPE recommends that you complete this worksheet before you initialize your HPE Primera 600 storage system. During the initialization, you will be asked to enter information about your new storage system. Collecting the information ahead of time helps make the initialization process run smoothly and efficiently.
  • Page 77 Management network settings DNS3: Proxy settings Protocol: Server: Port: Storage system date and time settings Manually set the date and time, or specify NTP server IP addresses. NTP1: NTP2: NTP3: Time zone: HPE Passport settings Country of storage system location: HPE Passport ID: HPE Passport password: HPE InfoSight System Group:...
  • Page 78: Storage System Initialization Worksheet Entry Tips

    Storage system contact information Primary email: Secondary email (optional): Primary phone: Secondary phone (optional): Storage system initialization worksheet entry tips General information • Storage system serial number — The factory assigned serial number for the storage system. The serial number is required to discover that storage system on the local network.
  • Page 79: Predictive Analytics And Telemetry With Hpe Infosight

    Another advantage of enabling telemetry data transmission is that you can then enable automatic software downloads and updates, and enable receipt of email when software updates become available. Without HPE InfoSight, you must manually download software updates, and then stage and run those updates manually using the HPE Primera UI. Viewing hosts You can view the names and key properties of all hosts, or view the detailed properties of an individual host.
  • Page 80: Setting Up Hosts For Hpe Primera

    Host support for HPE Primera storage systems Supported Fibre Channel configurations FC (Fibre Channel) connections are supported between the HPE Primera OS and hosts in both fabric-attached and direct- connect topologies. HPE Primera storage systems support hosts running the following operating systems: •...
  • Page 81: Fc Switch Hba Guidelines

    For the latest information, refer to the Single Point of Connectivity Knowledge for HPE Storage Products (SPOCK): http:// www.hpe.com/storage/spock. FC switch HBA guidelines Host OS Brocade McData Cisco QLogic Emulex Citrix portcfgfillw Default modes: G AdminMode = FX Set port type = GL- Bus: PCIe ord: mode 3 or GX-port...
  • Page 82 Host OS Brocade McData Cisco QLogic Emulex portcfgfillw Microsoft Default modes: G AdminMode = FX Set port type = GL- Bus: PCIe Windows ord: mode 3 or GX-port port AdminSpeed = auto Speed: 32 Gb/s Server Speed: auto port Set port speed = For MPIO, set Path Ports: 4 negotiate...
  • Page 83 Host OS Brocade McData Cisco QLogic Emulex portcfgfillw SUSE Linux Default modes: G AdminMode = FX Port type = GL-port Bus: PCIe ord: mode 3 or GX-port AdminSpeed = auto Port speed = auto- Speed: 32 Gb/s Speed: auto port detect path_tov=14 Ports: 4...
  • Page 84: Troubleshooting

    Action Make sure that you have only one network enabled on the computer you use to run HPE Primera Discovery Tool. For example, do not have both an Ethernet connection and a WiFi connection running at the same time. Have one or the other.
  • Page 85: Browser Warning When Connecting To Hpe 3Par Storage Tools

    2. enter ipconfig -release, and then press the enter key. 3. At the command line, enter ipconfig -renew, and then press the enter key. 4. Pause for a moment, and then run the HPE Primera Discovery Tool again. Solution 5 Cause If you are attempting to connect to the storage system through a switch, you might have cabling issues.
  • Page 86 Solution 2 Cause Warning message in Google Chrome browser. Action 1. Click the Advanced link. 2. Click Proceed to <ip_address> (unsafe). Troubleshooting...
  • Page 87 Solution 3 Cause Warning message in Mozilla Firefox browser. Action 1. Click Advanced. 2. Click Add Exception..Troubleshooting...
  • Page 88 3. (Optional) To remove the warning for this site in the future, select Permanently store this exception in the Add Security Exception dialog. 4. In the Add Security Exception dialog, click Confirm Security Exception. Troubleshooting...
  • Page 89: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
  • Page 90: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
  • Page 91: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR.
  • Page 92: Documentation Feedback

    Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hpe.com/info/reach For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see:...

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